individual and group

8/14/2019 Individual and Group

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Individual and Group processInterventions

Presented By:-

Garima BhallaRitu Sharma


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Aims at improving individual performance & peoples workingrelationships.

Coaching

Training and Development Process Consultation

Third Party Interventions

Team Building


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COACHINGWorking with organization members on regularbasis to help them clarify goals, deal with blocks,

improve performance. One-on-one relationship

Leadership skills and effectiveness

Focused on using the principles of applied

behavioral science. THE RESULTS- 5.7 times


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What are the Goals?Assisting an executive to effectively execute

Coaching Vs. Therapy

Future and action oriented Helps client understand the contribution ofbehaviors to current situation.

Limitations working far from practicalapplication.


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Application Stages


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Training and Development

New or existing members with skills andknowledge to perform work

Classroom methods, simulation, action learning,computer based, on-line training methods andcase studies

Goal is development of the workforce

Training as an OD intervention- Changing skillsand knowledge of the group


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Application Stage


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PROCESS CONSULTATION The creation of a relationship that permits the client to

perceive, understand, and act on the process events that

occur in [his or her] internal and external environment inorder to improve the situation as defined by the client

Assess and improve human processes e.g communication,interpersonal relations, decision making, taskperformance.

Help own their problems, gain the skills and expertise todiagnose them and solve themselves

Helping people and groups help themselves.


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Schein 10 principles


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Group process PC deals with interpersonal and group processes

Describes how members interact with each other

Group process includes:-4. Communications

5. The functional roles of group members

6. Group problem solving and decision making7. Group norms

8. The use of leadership and authority


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Basic process interventionsIndividual Interventions

Help people to be more effective in their

communication with others e.g Feedback Encourage people to be more open and disclose

their views, opinions, concerns and emotions

Model developed by luft Johari Window

Reducing the size of hidden window

Further consultation can help reduce the size of blind window

Helps improve the comunication process


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Third-Party Interventions

Third-party intervention focuses on conflicts

arising Conflict is inherent in groups and organizations

and can arise from a variety of sources

To emphasize that conflict is neither good nor

badper se is important It can enhance motivation and innovation and

lead to greater understanding of ideas and views


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Categorization of Conflicts:Substantive Issues

Involves resolving labor-management issues through

arbitration and mediation Require expertise in law

Not considered a part of OD.

Interpersonal Issues

Interventions help the partiesinteract, facilitating the

diagnosis of the conflict and itsresolution.

Ability to resolve such conflict isa part of OD.


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Strategies for Conflict Resolution:


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Team Building Activities (Level)


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Team Building Activities (Orientation)

Diagnostic Development Instruments, interviews and

feedback to understand styleand motivations of groupmembers.

Surveys, interviews and teammeetings to understand thegroups processes and

procedures. Surveys and interviews to

understand how the grouprelates to its organizationcontext.

Coaching

360-degree feedbackThird-party intervention

Role clarification

Mission development

Decision-making processes

Normative change Strategic planning

Stakeholder analysis


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Types of Teams

Groups reporting to the same manager

Groups involving people with common goals

Temporary groups formed to accomplish aspecific, one-time task

Groups consisting of people whose work roles areinterdependent

Groups with no formal links but whose collectivepurpose requires coordination


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Reasons for Team Building Patterns of communication and interaction are

inadequate

Group leaders desire an integrated team

Team will behave differently

Benefits outweigh the costs

individual and group

Documents