indira gandhi national tribal university, organizational structure of a standard international hotel
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INDIRA GANDHI NATIONAL TRIBAL UNIVERSITY, AMARKANTAK
Minutes of the Meeting of Board of studies of Tourism
The Meeting of Board of Studies of Tourism was held on February 13 and 14, 2010
at Maikal Sadan University Office, Amarkantak. Following members were present
in the meeting:
1. Prof. M.N.P. Tiwari Department of History of Art and Tourism Management Banaras Hindu University, Varanasi, U.P.
2. Prof. O.P. Kandari Institute of Hotel & Tourism Management Bundelkhand University Jhansi, U.P.
3. Prof. G. Anjaneya Swamy Department of Tourism Studies Pondichery University Pondichery
The terms of reference of the meeting were as under:
I: Formulation of course structure (syllabi) of B.A. (Hon)Tourism, proposed to be
introduced w.e.f. Academic Session 2010 - 2011
II: Consideration of continuance of the existing syllabi till the implementation of new course structure
Proceedings: Agenda Item - I The Committee discussed the structure and contents of the proposed study programme,
while also taking the cognizance of the syllabi of undergraduate level tourism courses of
Delhi University, B H U, Kurukshetra University, Bundelkhand University, M.D.U. and
Agra University and, unanimously recommended the construction of B.A. (Hons)Tourism
course as per below:
Nomenclature of the Course: B.A. (Hons) Tourism
Scheme of Examination: Semester Pattern
Year of Commencement: 2010-11
Total Number of Papers on Tourism: 10 (Ten)
Papers Marks Internal Marks
1 Paper – 1: Conceptual Framework of Tourism 80 20 100
SEMESTER II – II
2 Paper – 2: Tourism, Hospitality and Transportation: Linkages and Interdependence
80 20 100
SEMESTER - III
3 Paper – 3: History and Culture of India 80 20 100
SEMESTER - IV
4 Paper – 4: Tourism Resources of India 80 20 100
SEMESTER - V
5 Paper – 5: Travel Agency and Tour Operations Business 80 20 100
6 Paper – 6: Computer Application in Tourism 80 20 100
7 Paper – 7: Emerging International Tourism Trends 80 20 100
SEMESTER - VI
8 Paper – 8 Tourism Resources of Madhya Pradesh and Chhattisgarh
80 20 100
9 Paper – 9 Destination Planning and Development 80 20 100
Paper – 10; Part One - Field Trip Report
Paper – 10; Part Two - Training Report
GRAND TOTAL 800 200 1000
*Note: Paper – 10 shall comprise of two parts - i.e., (i)Field Trip Report and (2)
Training Report. Each part shall bear a maximum of 50 marks of which 20
marks shall stand for viva voce and the remaining 30 shall be for the assessment
of the respective reports submitted by the students.
The students of BA(Hons) Tourism shall have to go on extensive field study tour
after their second semester examinations and subsequently submit a detailed
report on the subject in the beginning of sixth semester. Likewise, the students
shall have to go on a four weeks’ on-the-job training in any leading tourism
enterprise which duly approved by the Department and submit Training
Report at least one month before the commencement of their final semester
Evaluation of Training Report and Project Report shall be done by different panel of examiners, each comprising of one external and one internal evaluator as recommended by the BOS and approved by the Vice Chancellor.
Derailed contents of the syllabi as recommended by the committee are enclosed as annexure - I
Agenda Item – II
The Committee unanimously recommended that the existing syllabi be continued till the implementation of new course structure (annexure – II).
(Prof. M.N.P. Tiwari) (Prof. G. Anjaneya Swamy)
(Prof. O.P. Kandari)
B.A. (Hons) Tourism - Ist Year
There will be two compulsory papers of 80 Marks each in B.A. Part I Tourism Hons.
Paper – 1
Conceptual Framework of Tourism
Learning Objective This paper is specifically aimed at creating a clear perception of the incumbents on conceptual and philosophical framework of Tourism. It explain the various influences and processes responsible for the tremendous growth of the leisure industry, defines the core terminology of the discipline and elucidates the complex intra and inter sectoral structure of the travel trade, as well as, its trans territorial and trans disciplinary interdependence. At the end, it makes the candidates to understand the multifaceted positive and negative impacts of tourism on the socio-cultural, economic and ecological environment of the destination.
Unit - I Tourism: Definition, Meaning, Nature and Scope Tourist, Traveller, Visitor and Excursionist - definition and differentiation Leisure, Recreation and Tourism interrelationship Concept Resource, Attraction, Product, Market, Industry and Destination in the context of Tourism. Components and Elements of Tourism The Tourism System Types and Typologies of Tourism
Unit – II Travel and Tourism through the Ages: Early Travels, 'Renaissance’ and ‘Age of Grand Tours'; Emergence of Modern Tourism Travel and Tourism motivators and Relevance of understanding Tourism Motivations Factors affecting growth of International Tourism; Concept of Push and Pull forces in Tourism Impacts of Industrialization and Technological Advancements
Unit – III Tourism Infrastructure - Types, Forms and Significance Infrastructure with special reference to Accommodation, Travel Trade and Transport Sectors; Other Support Infrastructure. Interdisciplinary, trans disciplinary and multi-disciplinary nature of Tourism. Different approaches to study Tourism
Unit - IV Concept of demand and supply in Tourism; Unique features of Tourist Demand; Complimentarily in Tourist Demand Tourism Supply mix and need for integrated approach; Constraints in creating ideal destination/supply mix Chain of distribution in tourism and the significance of vertical and horizontal integration.
Unit – V Tourism Impacts Economic impacts; income and employment multipliers of Tourism. Socio-Cultural Impacts of Tourism Impacts of Tourism on Ecology and Environment
Paper – 2
Tourism, Hospitality and Transportation - Linkages and Interdependence
Learning Objective Accommodation and Transportation are the two integral components of Tourism Industry on which depends the ultimate success of any destination. In other words, tourism is not possible without these two key integrals.
This paper is aimed at developing the insight of the students on the development of hospitality and transportation sectors over the years and their present status with operational and functional perspectives. It also explains the nature and significance of intra and inter sectoral linkages of accommodation and transportation sectors and, the role and contribution of these two in the progress of tourism industry.
Unit - I Hospitality: Origin of the concept; meaning, nature and dimensions. Accommodation: Type and Forms; distinction between Hotel, Motel and Resort Properties Origin and Growth of the Hotel Industry with special reference to India. Type and forms of Hotels; Concept of Heritage Hotels Classification and Gradation of Hotels Hotel Classification in India; procedure and requirement
Unit – II Functional Departments of a Standard Hotel: Front Office, Food and Beverages (F&B), Housekeeping and Food Production; Back office Organizational structure of a standard International Hotel Multinational hotel chains and their impact on hoteliering business with special reference to Developing Countries Major Multinational Hotel Chains operating in India. Multinational Hotel of Indian origin.
Unit -III Transportation - Dynamically Changing needs and means Landmarks in the development of Transport Sector and their impact on socio- economic, cultural and ecological environment. Transport System: Type and Forms Tourism Transport Tourism, Hospitality and Transportation - linkages and inter-relationship Contribution of I. T. D.C. in the development of Hospitality and Transport sector
Unit -IV Air Transportation; origin and growth Scheduled and Non-scheduled Airlines Services and Air Taxis IATA and ICAO; role and contribution in the development of Airlines Sector Air Transport Industry in India; Domestic and International Airlines; performance of Private Airlines DGCA: Inputs and Functions
Water Transport System – Development over the years; Cruise Ships, Ferries, Hovercraft, River and Canal Boats; Fly Cruise. Prospects for Growth of Water Transport in India
Unit- V Road Transport: Changing Dimensions Status of Road and Rail Transport System in India: State and Inter-state Bus and Coach Network; Public and Private Sector involvement; State of Tourist Transportation; Car Hire Companies; Rent-a-Car Scheme and tourist coach companies Social-economic contribution of Indian Railways; Introduction of special operations like Rajdhani, Shatabdi and Gareeb Rath Express etc Exclusively Tourism Oriented Services; Indrail pass; Palace on Wheels, Royal Orient and Maharaja Express etc
Input of Professionalization in Information and Reservation procedures