Shropshire Community Health NHS Trust’s Staff Newsletter

So many of you are doing amazing things that make a huge impact on our patients and carers—now it is time to celebrate our achievements!

The Staff Awards 2017-18 give us all a chance to share best practice and recognise our colleagues.

From inspirational leaders to those who “go the extra mile” - we all know of people we can learn from and that is exactly what this event is all about. This has also led to us theming this year’s event our GEM Awards again.

Once again, the award categories will be linked to our Values and you

can find out more about these on pages 2 and 3 of this newsletter. Nominations can be made online and a link to the nomination form can be found in the body of the email that delivered this newsletter. If you need to receive this link again then please contact Staff.Awards@shropcom.nhs.uk

The awards ceremony will take place at the Lion Quays Hotel, near Oswestry, early evening on 1 February directly following the staff away day. We are still working on the details for this and will share more information with you once we have it.

So, please take this opportunity to recognise the hard work and dedication of individuals or teams that deliver or support our services and make your nominations for this year’s awards.

The closing date for nominations is Friday 17 November.

Keep up-to-date with what’s happening around the Trust by following @ShropCommHealth

In form October 2017

October 2017

Staff Awards 2017/18

Below you will find the categories for this year’s Staff Awards, which once again directly reflect our Values—as well as a couple of new categories. We have also included examples to help you decide

which category best suits the individuals or teams you want to nominate.

Improving Lives

This award is for an individual or team that has made a real difference to the life/lives of an individual or groups of patients, carers and/or staff.

This could be through:

introducing a new clinical intervention that improves outcomes for patients

reducing sickness absence rates in a team by improving health and wellbeing and team effectiveness

streamlining an administrative function to improve patient waiting times or reduce bureaucracy for clinical staff

Commitment to Quality

This award is for an individual or team that has shown a commitment to delivering or supporting the delivery of quality services for our patients and carers. This could be through:

learning from audit or research to deliver continuous improvement

responding to feedback from patients, carers or staff to improve a service

raising or responding to an issue, risk or concern so that it can be addressed and patient care improved

Respect and Dignity

This award is for an individual or team that demonstrated innovation or made a change that has enabled patients and carers to feel respected and be treated with dignity. This could include:

making changes to the physical environment

making changes to care pathways

making changes to working patterns to support patient needs

any member of staff (e.g. doctor, nurse, general

manager, receptionist etc…) who is a role model that consistently demonstrates this value when working with our patients and carers

any member of staff (e.g. doctor, nurse, general manager, receptionist etc…) who is a role model that consistently demonstrates this value when working with the public, our partners and stakeholders

Working Together

This award is for an individual or team that works effectively in partnership with other individuals and teams across our Trust or partner organisations. This could be:

improving patient experience through partnership working

improving relationships in a team so it is more effective

working with partners to solve problems, design new services or improve the quality of existing services

Compassionate Care

This award is for someone who has gone the extra mile to demonstrate compassion either for an individual or a group of patients. This could include:

the way they directly interacted with or cared for someone

designing and improving environments for patients based on their needs

improving or introducing care pathways to deliver care more compassionately

October 2017

Staff Awards 2017/18

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Everyone Counts

This award is for an individual or team that has done something special, different or important to make someone, or a group, feel they count and are valued. This could include people who use our services from an equalities group, such as people with disability, from a black or ethnic minority, or who are LGBT. For example, this could be:

changing a way of working to deliver personalised care, even when that has meant making challenging changes

developing team away days, meetings, communications that include everyone and they feel involved because of it

finding ways to reach people who find it hard to engage with services or to give feedback/opinions

Volunteer of the Year

This award is for a volunteer who has stood out from the crowd in the way they help to support or deliver services, benefiting our patients, carers and staff. This could be by:

listening to patients’ experiences and feeding back so that we can be more responsive and improve services

getting involved in our committees and helping us to design services

providing services for patients in our hospitals, for example by working with a Friends group

Nominations for this award will be assessed by some of the Trust’s Patient and Carers’ Panel.

Achievement of the Year

This award is for an individual that has overcome adversity and made a stand-out achievement and deserves recognition for what they have done. For example, this could be:

someone who has made an improvement to services where it was though not possible because of great challenges

someone who has passed exams or completed training in difficult circumstances

someone who has come back to work following an illness or injury.

Apprentice of the Year

Apprentices bring so much to the organisation in a wide variety of clinical and non-clinical roles. This category is to recognise some of our outstanding current and recently graduated apprentices and celebrate their achievements within the Trust.

Health and Wellbeing Change Agent

This award is for the person who has contributed most towards improvement of health and wellbeing for themselves and/or their team. For example, this could be: someone who has gone above and beyond to

encourage and support colleagues to improve their health and wellbeing e.g. by increasing their activity levels

a manager who has listened to feedback from their team and implemented changes to improve their work/life balance