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Case Study: I-95 New Haven Harbor Crossing Corridor Improvement Program Implementation and Collaborative Use of Primavera Contract Manager Karl Heilmann – Parsons Brinckerhoff Melissa Stockbridge – PL Logic

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Implementation of Contract Manager for the Q-Bridge Replacement Construction Program

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Page 1: Implementing Contract Manager On A Large Scale Construction Program

Case Study:I-95 New Haven Harbor Crossing Corridor Improvement Program

Implementation and Collaborative Use of Primavera Contract Manager

Karl Heilmann – Parsons BrinckerhoffMelissa Stockbridge – PL Logic

Page 2: Implementing Contract Manager On A Large Scale Construction Program

Today’s Presentation

• Program Overview• Research & Development• Implementation• Setup & Maintenance

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Program Overview• Owner

– Connecticut Department of Transportation (ConnDOT)

• Location– New Haven, CT

• Purpose– One of the largest transportation initiatives ever undertaken by the

(ConnDOT), currently estimated at $2 Billion.

– Operational, safety, and capacity improvements to 7.2 miles of I-95 (Exit 46 to exit 54)

– Replacement of outdated roadway & bridge infrastructure through a densely developed urban and environmentally sensitive area

– Accommodation for future growth(Currently 140,000 vehicles / day which is 3xthe capacity it was designed for in the 1950’s)

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Program Overview

• Contract A – State Street Station ($7.5M)• Contract B – Pearl Harbor Memorial Bridge ($525-$550M)• Contract B1 – Main Span Foundations & NB I-95 West Appr. ($127M)• Contract C1 – I-95 & Frontage Roads ($50M)• Contract C2 – I-95 & Woodward/Stiles ($76M)• Contract D – I-95 Branford ($39M)• Contract E – I-95/I-91/Route 34 Interchange ($525-$550M)• Contract E1 – Soil Preloading/Utilities ($13M)• Contract E2 – Route 34 Flyover Bridge ($91M)• Advanced Utility Contracts – UI/Buckeye & SNET/AMTRAK ($20-25M)

BLACK - Completed GREEN - In Design ORANGE - Under Construction

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Program Overview

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Program Overview

Opening - 1958Opening - 1958Main Span 118 mMain Span 118 m

Once the Longest Plate Girder Once the Longest Plate Girder Span in Western HemisphereSpan in Western Hemisphere

Cost ~$16.5 MillionCost ~$16.5 Million3 Year Schedule3 Year Schedule

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Proposed Bridge

Program Overview

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Program Overview

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Program Overview

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Program Overview

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Program Overview

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R&D Process

• Product Research & Preferences– Software

• ConnDOT established use of Primavera products– Scheduling Specification– I-95/Rt25/Rt8 Interchange - Bridgeport, CT

• Primavera– Contract Manager– Prime Contract

– Primary Purpose• Document / Submittal Control (Pay Estimates, DIR’s, &

Change Orders managed through ConnDOT Sitemanager)• Accountability & Tracking• Central & searchable repository

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R&D Process

• Initial Setup Options– In-house (Onsite Administration)

• Advantages– Direct System Control– Less cost for additional users

• Disadvantages

– Extensive equipment & equipment maintenance– Administrative time– Security (location and system)– No offsite backups– Liability– Costs

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R&D Process• Initial Setup Options

– Outsource • Advantages

– Rapid Deployment– Reduced capitol investment in equipment & administration– Reduced monthly costs– No management of applications, networks and servers– Extensive security (Firewalls, anti-virus, physical location security,

24/7 monitoring)– System backup nightly / weekly & offsite storage – Reduced liability– Guaranteed uptime– No impact due to NHPO or PB office relocations– Customized user interface (CAM Console)

• Disadvantages– Third party management– Additional users incur additional costs (purchased in 25 user blocks)

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R&D Process

• Cost Analysis – Web Hosting– Estimated Costs (2003) based on 30 users

• 3 Years– In-house $226,000 vs Outsource $199,000

• 7 Years – In-house $547,000 vs Outsource $413,000

– Actual Cost– 3 Years - $226,000 with 100 users– 5 Years (Through 1/2009) – $350,000 with 100 users – To date hosting costs decreased annually while

number of users tripled – 2009 to 2018 Estimated Cost - $600,000

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R&D Process

• Cost Analysis – Training & Software– Software & Licensing

• Contract Manager (25 Licenses) & P6 (5 Licenses)– Initial Purchase Costs (First Year) - $50,000 – Annual Licensing (Last 3 years) - $36,000– Licensing Costs / 12% annual increase

– Training (includes template setup & tech support)– Costs to date - $93,000 (72% paid in first 2 years)– 2006 costs were 57% less then 2004 costs– Minimal maintenance costs– Future costs based on start and size of project

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R&D Process

• The Team– Parsons Brinckerhoff

• Overall Administration, Oversight, & Implementation• Helpdesk

– PL Logic• Training & Custom Forms / Templates

– LoadSpring Solutions• Webhost

– Cashman Associates• Software & Licensing

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IMPLEMENTATION

• Software Customization– Customize for ConnDOT procedures– Determine modules used– Create & upload Forms & Reports

• 30 Forms & Reports modified to date• 28 Letter Templates added to date

– Create Admin user templates / Access Rights– Create attachment directories– Setup Alerts

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IMPLEMENTATION

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IMPLEMENTATION

• Sample forms

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IMPLEMENTATION• Sample Reports

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IMPLEMENTATION• Submittals

– Submittal Procedures / Flowchart– Submittal Coordinator– Electronic Submittals

• Requests– Requests for Information (RFI) /

Design Inquiries (DI)– Requests for Change (RFC) /

Design Change Request (DCR)

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IMPLEMENTATION

• Training– 25 onsite classes completed to date– 1 Webinar training class recently completed– 2 day class required for user access rights– 6-10 persons per class– Training held locally– Customized for the Program

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IMPLEMENTATION

• Participation– FHWA– ConnDOT– CT DEP– Program Manager– Designers– Construction Inspection and Engineering Firms– Contractors

• Contractually Required

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IMPLEMENTATION• Going Live

– Contract C1 (March 2004)– Contract E1 (November 2004)– Contract C2 (September 2005)– Contract B1 (July 2008)– Contract E2 (October 2008)– Other Related Projects Include:

• Program Management• Program Environmental Controls• Centralized Soil Management• Howard Avenue Over I-95• Emergency Deck Repairs• Yale Boathouse / Fitch Foundry Demolition• Farnum Court Noise Wall

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IMPLEMENTATION• New Initiative - Electronic Submittals

– First Pilot Program in Connecticut– Electronic Reviews– Digital Signatures– Step-by-Step Manual

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IMPLEMENTATION

• User Statistics– 189 persons trained

• 115 Active / 74 Inactive– Avg. 60 Unique Cam Console Logins per Month– Avg. 50 CM Logins per business day– 64% users have logged in within past 30 days– 75% users have logged in within past 90 days

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IMPLEMENTATION

• Benefits Realized– 24 hr/day user access from any location– Real time tracking and managing of communication– Searchable database and issue logging– Email issuance of correspondence– Improved turn-around time

• 12% of RFI’s answered the same day• 49% of RFC’s answered in under 7 days

– Alerts provide a snapshot of outstanding items and responsible parties

– Common file directory for file sharing

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IMPLEMENTATION

• Lessons Learned– Buy-In & Process Input– User vs. Manager Training – Training Timing – Oracle vs. Sybase Database– Simplify Templates & Reports– Minimize Custom Fields

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MAINTENANCE

• Help Desk– 600+ Help Desk Cases to date

• 216 Required add’l support from LoadSpring / PL Logic

• Software Upgrades & Service Packs• New Project Setup & Training• Oversight

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I-95 New Haven Harbor Crossing Corridor Improvement Program

Implementation of Contract Manager

Karl Heilmann – Parsons BrinckerhoffMelissa Stockbridge – PL Logic

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