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Implementation of a Social Marketing Framework Designed for Collaborative Partnerships: Untangling the Theory of Change Brian J. Biroscak, Carol A. Bryant, Mahmooda Khaliq Pasha, Tali Schneider, Anthony D. Panzera, Peter S. Hovmand

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Page 1: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

Implementation of a Social Marketing Framework Designed for

Collaborative Partnerships: Untangling the Theory of Change

Brian J. Biroscak, Carol A. Bryant, Mahmooda Khaliq Pasha, Tali Schneider, Anthony D. Panzera, Peter S. Hovmand

Page 2: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts
Page 3: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

Learner Objectives

1. Describe the theory-of-change of a social marketing framework designed for collaborative partnerships

2. Assess the relevance of system dynamics modeling for theory-of-change development

3. Explore the relevance of systems thinking for social marketing research and practice

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• Community coalitions

• Policy change

• Community-Based Prevention Marketing (CBPM) for Policy Development

CBPM SDM RESULTS

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CBPM SDM RESULTS

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Research Question:• “What are the linkages and

connections between CBPM inputs, activities, immediate outcomes, intermediate outcomes, and ultimate impacts?”

Aim 1. To articulate the behavior-over-time of key CBPM concepts and variables

Aim 2. To formulate a dynamic hypothesis that represents the CBPM theory-of-change

Aim 3. To formulate a simulation model that represents the CBPM theory-of-change

Aim 4. To test the computer simulation model

CBPM SDM RESULTS

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System Dynamics Modeling (SDM)

• Field invented by Jay W. Forrester at MIT in 1958

• “The use of informal maps and formal models with computer simulation to uncover and understand endogenous [or feedback] sources of system behavior”

• Richardson, G.P. (2011). Reflections on the foundations of system dynamics. System Dynamics Review, 27(3), 219-243.

Credit: Peter Hovmand / WUSTL-SSDL / 09.25.12

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1. Problem Articulation Aim 1. To articulate the behavior-over-time of key CBPM concepts and variables

2. Dynamic Hypothesis Formulation

Aim 2. To formulate a dynamic hypothesis that represents the CBPM theory-of-change

3. Simulation Model Formulation

Aim 3. To formulate a simulation model that represents the CBPM theory-of-change

4. Testing Aim 4. To test the computer simulation model

5. Implementation Future research...

CBPM SDM RESULTS

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Kim, H., & Andersen, D. F. (2012). Building confidence in causal maps generated from purposive text data: mapping transcripts of the Federal Reserve. System Dynamics Review, 28(4), 311-328.

CBPM SDM RESULTS

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“How does implementing the CBPM framework improve coalition performance?”

CBPM SDM RESULTS

Page 11: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

Kim, H., & Andersen, D. F. (2012). Building confidence in causal maps generated from purposive text data: mapping transcripts of the Federal Reserve. System Dynamics Review, 28(4), 311-328.

CBPM SDM RESULTS

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Stock Variables Definitions

Coalition

Culture

Pattern of assumptions a coalition has adopted in learning to cope with problems; endure because they have meaning for members

Commitment Attachment to or determination to reaching a goal by using a newly adopted innovation

Perceived

Performance

Function of perceived coalition effectiveness and perceived coalition efficiency

Strategic

Orientation

Defined in terms of “the business the coalition is in and how it competes;” can be described by the set of coalition activities

Workload Number of community residents being targeted by the coalition with its community initiatives

Pressure to

Change

Pressure on coalition leader(s) to improve coalition performance

CBPM SDM RESULTS

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“It was really funny because when we first started the selecting a policy thing, we

looked at all those different policies. When we proposed corner stores to them, the

coalition was like, ‘Oh. We could do like cooking classes.’ Then we were all like,

‘No. We can’t do that because it’s a program. It’s not a policy.’ We had to like

backtrack and really like reorient ourselves to policy.”

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“The purpose of Step 5 is to conduct research on the selected policy. Group members

appeared more upbeat compared to the previous meeting. However, the selected policy

topic (corner stores) was not the main topic of discussion. The results of interviews

with corner store owners and community members were presented to the group. It

seemed as if several members of the coalition felt other projects were more of a

priority than the corner store policy work.”

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Page 17: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

1. Problem Articulation Aim 1. To articulate the behavior-over-time of key CBPM concepts and variables

2. Dynamic Hypothesis Formulation

Aim 2. To formulate a dynamic hypothesis that represents the CBPM theory-of-change

3. Simulation Model Formulation

Aim 3. To formulate a simulation model that represents the CBPM theory-of-change

4. Testing Aim 4. To test the computer simulation model

5. Implementation Future research...

CBPM SDM RESULTS

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Model Formulation

• Equations based on published models

• Delphi survey

– 2 rounds

Model Testing

• Dimensional consistency

• Reference mode comparisons

• Face validity

CBPM SDM RESULTS

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“Everyone’s [sic] is telling us to

do policy. It’s the buzzword we

all know that it’s the place where

we’re going to have the most

leverage, but we don’t know how

to do it and it’s scary. It’s new

territory, to have something

systematic to guide us is very

helpful. I think we could just get

in and flounder if we didn’t have

these set of steps to follow.”

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“…it’s made us listen more and to

engage the people that were [sic]

serving more…we opened up

more for them to be a part of the

conversation…many of them

have become advocates as they

were engaged in this process not

as coalition members but as

advisors and then - it feels like

something - it just brought our

community together in a way

that I’ve never experienced

before.”

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“…the power of a coalition really

comes out when you get to action.

They’re sitting there and we’re training

and leading them through the first

paces and then all of a sudden, it’s

time to go do…and they just - there’s

no way my university could have

gotten in three months that program up

and running. There’s no way with 100

students. I mean, we just couldn’t

have done it but they had 50 people

with 50 friends with business [sic]

and they - boom, they had all these

action outlets overnight.”

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“How does implementing the CBPM framework improve coalition performance?”

CBPM SDM RESULTS

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Theoretical Implications

• ‘Upstream’ social marketing

• Community Coalition Action Theory (CCAT)

• Generic structures

Practical Implications

• Manage coalition expectations

• Community-Based Prevention Marketing for Systems Change...

CBPM SDM RESULTS

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Page 26: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

1. Problem Articulation Aim 1. To articulate the behavior-over-time of key CBPM concepts and variables

2. Dynamic Hypothesis Formulation

Aim 2. To formulate a dynamic hypothesis that represents the CBPM theory-of-change

3. Simulation Model Formulation

Aim 3. To formulate a simulation model that represents the CBPM theory-of-change

4. Testing Aim 4. To test the computer simulation model

5. Implementation Future research...

CBPM SDM RESULTS

Page 27: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

1. Describe the theory-of-change of a social marketing framework designed for collaborative partnerships

2. Assess the relevance of system dynamics modeling for theory-of-change development

3. Explore the relevance of systems thinking for social marketing research and practice

CBPM SDM RESULTS

Page 28: Implementation of a Social Marketing Framework Designed ...2018.wsmconference.co.uk/wsm2017/05 day 2 breakouts/STUDIO B/… · To articulate the behavior-over-time of key CBPM concepts

SMANA membership benefits:

● Discounts on conferences

● SMANA's quarterly newsletter

● Support of the Social Marketing Listserv

Automatic membership in the International Social Marketing Association (iSMA) which

includes:

● Free access to bi-monthly webinars (otherwise $50 each)

● Free access to iSMA job board

● Discounts on professional journals (e.g. 10% on Social Marketing Quarterly)

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Acknowledgements

This paper was supported by Cooperative Agreement Number 1U48DP001900, funded by the Centers for Disease Control and Prevention – Prevention Research Centers Program. Its contents are solely the responsibility of the authors and do not necessarily represent the official views of the Centers for Disease Control and Prevention or the Department of Health and Human Services.