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Page 1: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

A case for research on digital identitySam King

Page 2: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

But first, a little bit about me...

Page 3: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Started career in Illinois

Page 4: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Started a company, moved to CA during sabbatical

Page 5: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Davis High, class of ‘93 (go Blue Devils!)

Page 6: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Sold company to Twitter, left academia

Page 7: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Interested in “gig economy”, moved to Lyft

Page 8: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Back in academia, now in Davis

Page 9: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Unique industry experience for an academic

• Responsible for real products

• Found many opportunities to apply academic knowledge to products being shipped

Page 10: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Signup and login seem simple, but are complex

- At scale, solving login and signup issues is interesting!

Page 11: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Digital identity used to be username and password

Page 12: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Now, authentication is something app builders control and innovate on

Page 13: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Before you exchange creds for auth token, check

Algorithm: suspicious

login?

Collect signals

Page 14: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

If it’s not suspicious, let them in

Algorithm: suspicious

login?

Not suspicious, login

Collect signals

Page 15: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Solution: signup and login challenges

Algorithm: suspicious

login?

Not suspicious, login

Suspicious, challenge

Collect signals

Page 16: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

If they can verify identity, log them in

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Collect signals

Page 17: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

If they can’t pass, give them an out

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 18: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Challenges flows and algorithms complement other

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 19: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Perfect algorithm, no need for a challenge

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 20: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Perfect challenge, no need for algo, just always use

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 21: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Using both allows you to be imperfect

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 22: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Signals, algorithms, and challenges all interesting

Algorithm: suspicious

login?

Pass challenge, login

Not suspicious, login

Suspicious, challenge

Create new account

Collect signals

Page 23: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Companies craft challenges for product / threat

Page 24: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Modern Identity boils down to four key questions:

1. Who is this human, in the real world

2. Is this the same human I saw in a previous session

3. Is this a bot or a human

4. Does this human own this payment method

Page 25: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Great, I’m in! How do I get involved?

Page 26: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Difficult but rewarding paths

Take sabbatical, join a company for a year (or more)• Don’t just write papers, ship products• Lots of impact, can be hard to publish papers

Ship your own app / start a company / build open source library• Most difficult, most flexibility in terms of publishing

Send students to companies for internships• Tried and true method

Page 27: identity A case for research on digital Sam King...Unique industry experience for an academic • Responsible for real products • Found many opportunities to apply academic knowledge

Discussion questions

How to do identity research in a university?

How to engage with universities as a company?

What are the most important open challenges in identity?