Ideas from the First Annual IHI Open School Chapter

Leader CongressJanuary 10, 2009

Top 3 Challenges:

1.Getting Started

2.Scheduling

3. Student Interest/Communicating Information

Getting Started:(Notes from discussion)

1.Invite guest speakers 2.Survey students to find out their interests3.Develop Chapter mission and goals4.Build leadership team from all disciplines 5.Build your organization with the help of local medical center that is familiar with IHI6.Advertise a Chapter project7.Use IHI Chapter activities on the website

Scheduling:(Notes from discussion)

1.Involve faculty2.Schedule around or incorporate into class3.Make announcements in class4.Extra credit for attendance5.Chapter schedule and agenda on IHI website (preferred over emails)6.Alternate meetings (day/month) and every 3 or so months come together as a whole group (a day group, a night group)7.Get ideas at first few meetings8.Regular updates9.Hospital/school advertisements in newspaper etc. or flyers10.Use Doodle.com (offer times and survey students)

Student Interest/Communicating Information:(Notes from discussion)

1.Create a group email lists for your Chapter2.Use the email templates on the Chapter Toolkit site3.Contact student senates or faculty senates (phone, email, websites)4.Contact Student affairs5.Contact other student organizations

a. Co-sponsor events, food, guest, caseb. Present at other student org meetings c. Use posters and brochures (hang around on bulletin boards, lounges etc.)

6.Join career fairs (set up booth and talk to other students & build relationships with orgs locally about he importance)7.Request your Chapter is included on your Campus Calendar of activities and events8.Ask people “Have you seen something today that you wouldn’t want to have happened to your family members” 9.Share stories/case and get their opinion (“what would you do if you saw this…?”10.Publish in local newspapers about the program (TJU, UCSF, Park University)11.Join meetings with other interprofessional student organizations12.Send invitations/event alerts on Facebook

Student Working Groups:1.Chapter Leader Succession Plan2.Chapter Leader/Chapter Guidelines3.Chapter Activities

Faculty Working Group Topics:1.Teaching Improvement2.Supporting Chapter development3.Collaborating with other professional schools & building learning experiences

Chapter Leader Succession Plan (Notes from Report outs)

1.Co-leaders with overlap of terms so we don’t lose knowledge2.Term requirements hard because of the different schools3.Create a leadership board with one student and faculty representative from each health profession school or department 4.Develop an Alumni network to continue building the community5.Use the Extranet , Google docs, Facebook (blackboard?) to share what works well at each Chapter regarding their leadership structure6.Chapter leaders can mentor and stay involved in their Chapter after graduation or start a new Chapter at their next school/hospital (alumni network that acts as preceptors etc)

Chapter Leader/Chapter Guidelines(Notes from Report outs)

Chapter 1.Smaller groups meet more often2.Set meeting goals before each meeting and distribute meeting minutes to document progress3.Submit quarterly reports to IHI based on progress against goals4.Create a listserv or working space to post info5.Have at least 2 core leaders (co-leaders)6.Have 1 co-leader from each discipline (school) with 1 overall leader to guide 7.Committee or board of involved student (some schools require formal board)8.Clear that it’s student led with faculty as mentors9.Create annual goals (progress reports)10.Mission/goals11.NO requirements for membership (would be too formal)12.Receive formal recognition from university within 1 year of creation13.Require faculty representation

Chapter Leaders1.Join at least 50% of the Chapter Leader calls2.Schedule a minimum quarterly meetings (or bimonthly)3.Attend 1 IHI meeting4.Participate in Chapter Leader project5.Demonstrate outreach efforts to recruit6.Complete basic certification7.1st year (time) and 4th year (clinical experience)8.Contact at a local health center

Chapter Activities(Notes from Report outs)

1.Review course/modules (on laptops for credit)- faculty leaders?2.Invite members to present their research interests or results, (e.g.. Med blogging)3.Host a discussion of actual, real life cases- response from admins in relation to case4.Invite guest speakers or students with clinical experience5.Play Friday Night at the ER board game6.Simulation center/ role playing of cases7.Join a Q&A or debriefing with Morbidity & Mortality Team8.Role play: disclosures and apologies- sensitivity to patients9.Review articles or suggested readings (forum for posting comments)10.Join local National Patient Safety Week activities (partner with local facilities)11.Host a mini-case competition for skill building- national competitions12.Collect data in local units by members, analysis at meetings (with approval)13.Talk to clinicians about patient education activities- create patient brochures to improve patience literacy14.Talk to friends or loved ones about medical experience (gather stories and quantitative data)15.Invite organizations to speak at meetings (policy/advocacy opportunities)16.Invite new members from other professions to lead Chapter meetings17. Chapters can be a resource for hospital to solve problems (contact process improvement personnel)18.Create a project / job board to match students with opportunities19.Apply for funding from other foundations/hospitals/healthcare orgs for multi-chapters projects20.IHI research cohort

a. Patient safety and IHI decathlon: relays, checklists, fun games, teamwork, increase awarenessb. Debate questions-policy

*Check out the Activities & Exercises on the website and Extranet for more ideas!

Faculty Working Group(Notes from Report Out)

What is the role of the faculty advisor?:a. Help understand environment- institutional buy inb. Investigate/ guide through political environment- supporters (rejection

etc)c. Facilitate contact between chapters in the beginningd. Support Chapters when things don’t go welle. Educate other faculty at your campus and elsewheref. Model life-long learning

Integration into existing curriculum:a. Help students get educational credit - put on CVb. Faculty advisor orientation - tour IHI Open School resourcesc. Develop teaching resources on websited. Initiate links among faculty advisors (quarterly calls to share what’s

working and what’s not working)e. IHI will send letter to CEO, Chair, Dean to acknowledge faculty advisor

Early SuccessesCourtney Neilson ( Suffolk)

•Faculty support Jennifer Boehne (Univ of Minn)

•Social Networking , virtual work, web 2.0•Link to hospital based chapters•Diverse

Kimberly Hubbard (South Carolina Hospital Association & Campaign Node)•Link to IHI Campaign Nodes

Shannon Mills (IHI on behalf of Duke)•Food

Jordan Bohnen (Harvard Medical School & Improvehealthcare.org)•Strong Content•Food•Invite pre-meds from the area (tell them it helps them on their interviews)

Caitlin Schaninger (U of Chicago)•Online discussion group forum- link to blogs, articles, controversial topics•Group comments and discussion groups (on their time when they can’t meet)

Andy Carson-Stevens (Wales Chapters)•Celebrating early successes to keep momentum•Faculty support •Overcoming silos