idea training may 2012
TRANSCRIPT
The Pros Elite GroupIntroduces the Industry’s First Execution Based Executive Training
May 7th-11th, 2012Tampa, FL
The Pros Elite Group has partnered with Strategic Business Associates (John Hanson, John Hey, and Todd Johnson) to deliver the Office Product’s Industry’s first training program designed for Dealer Principals, Company President’s and General Managers. The Independent Dealer Executive Academy (IDEA) has been designed by former executives of Global Imaging Systems, IKON, Xerox and large Independent Dealers to teach executives how to insure that all functions of their business, Sales, Service, Finance and Administration, execute to the 100+ benchmarks in the Industry Model. IDEA also prepares dealer executives how to execute to new paradigms such as Managed Network Services and the 4th phase of MPS. These are the same skills that are applied every day in the Elite Office Products organizations.
Key areas covered in this 4.5 day extensive and all encompassing training program:
• Accounting & Finance – areas of focus
relative to the MFP/MPS financial benchmarking
model, Balance Sheet / Income Statements,
Cash Flows and Key Financial Ratios.
• President’s Report – Financial Components
- what should you look at, how often should
you review, and what level of drill down should
occur based on the results of the data.
• Service Operations - Primary Drivers of
Operational and Financial Performance in
Service, How to Quantify Your Inefficiencies
in Service, Primary Service MUST DO’s that
require successful Execution, 5 Things Your
Service Manager Should be Expected To
Provide You Each Week, Tactics to achieve
MFP/MPS service benchmarks.
• Admin Operations – Inventory Management /
Best Practices, Achieving Receivables portfolio
Management benchmarks, Warehousing
Best Practices, Effective Payroll practices
and controls, Internal I.T. considerations
and safeguards.
• Sales Operations – Utilize the Pros Sales
Playbook for documenting the Expectations of
a Sales Professional, Developing quantifiable
Sales Assignments, Creating a Sales Culture
throughout the organization, Achieving Sales
Activity Benchmarks, Effective Prospecting
tools, Qualifying and Rapport building
practices and questions for MPS, Sales
Activity Tracking / Data Base Management,
Productive Compensation Structure, Leasing
considerations for the future.
• MPS phase 2&3 Managed Network Services
– Selling Managed Networks Services as part of
an MPS strategy, Organizing your dealership for
Managed Network Services, Managed Network
Services Benchmarks, Effective Network operations center Management.
• Acquisition Considerations – Explore the strategies behind successful acquisitions, Learn the detail of the steps involved in a thorough acquisition process, Acquisition best practices, Protecting yourself, Integrating the acquisition.
• Strategic Planning / Leadership – Appropriate Utilization of the three leadership styles in the day to day operations of a dealership, Identifying and developing future leaders, Setting and achieving appropriate personal and business goals, Developing a situation analysis and identifying quality starting points for planning, Creating SMART Action Plans, Critical Performance measurements that drive performance.
To Register go to www.ProsEliteGroup.com and click on the IDEA registration link at the top of our home page.
IDEA
(Independent Dealer Executive Academy) Training “Eligible for
Ricoh America’s Co-Op Program
(chaMPS portal)”
For more info email [email protected] or call Jerry at 813-713-3592