idea training may 2012

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The Pros Elite Group Introduces the Industry’s First Execution Based Executive Training May 7th-11th, 2012 Tampa, FL The Pros Elite Group has partnered with Strategic Business Associates (John Hanson, John Hey, and Todd Johnson) to deliver the Office Product’s Industry’s first training program designed for Dealer Principals, Company President’s and General Managers. The Independent Dealer Executive Academy (IDEA) has been designed by former executives of Global Imaging Systems, IKON, Xerox and large Independent Dealers to teach executives how to insure that all functions of their business, Sales, Service, Finance and Administration, execute to the 100+ benchmarks in the Industry Model. IDEA also prepares dealer executives how to execute to new paradigms such as Managed Network Services and the 4th phase of MPS. These are the same skills that are applied every day in the Elite Office Products organizations. Key areas covered in this 4.5 day extensive and all encompassing training program: Accounting & Finance – areas of focus relative to the MFP/MPS financial benchmarking model, Balance Sheet / Income Statements, Cash Flows and Key Financial Ratios. President’s Report – Financial Components - what should you look at, how often should you review, and what level of drill down should occur based on the results of the data. Service Operations - Primary Drivers of Operational and Financial Performance in Service, How to Quantify Your Inefficiencies in Service, Primary Service MUST DO’s that require successful Execution, 5 Things Your Service Manager Should be Expected To Provide You Each Week, Tactics to achieve MFP/MPS service benchmarks. Admin Operations – Inventory Management / Best Practices, Achieving Receivables portfolio Management benchmarks, Warehousing Best Practices, Effective Payroll practices and controls, Internal I.T. considerations and safeguards. Sales Operations – Utilize the Pros Sales Playbook for documenting the Expectations of a Sales Professional, Developing quantifiable Sales Assignments, Creating a Sales Culture throughout the organization, Achieving Sales Activity Benchmarks, Effective Prospecting tools, Qualifying and Rapport building practices and questions for MPS, Sales Activity Tracking / Data Base Management, Productive Compensation Structure, Leasing considerations for the future. MPS phase 2&3 Managed Network Services Selling Managed Networks Services as part of an MPS strategy, Organizing your dealership for Managed Network Services, Managed Network Services Benchmarks, Effective Network operations center Management. Acquisition Considerations – Explore the strategies behind successful acquisitions, Learn the detail of the steps involved in a thorough acquisition process, Acquisition best practices, Protecting yourself, Integrating the acquisition. Strategic Planning / Leadership – Appropriate Utilization of the three leadership styles in the day to day operations of a dealership, Identifying and developing future leaders, Setting and achieving appropriate personal and business goals, Developing a situation analysis and identifying quality starting points for planning, Creating SMART Action Plans, Critical Performance measurements that drive performance. To Register go to www.ProsEliteGroup.com and click on the IDEA registration link at the top of our home page. IDEA (Independent Dealer Executive Academy) Training “Eligible for Ricoh America’s Co-Op Program (chaMPS portal)” For more info email [email protected] or call Jerry at 813-713-3592

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Page 1: Idea Training May 2012

The Pros Elite GroupIntroduces the Industry’s First Execution Based Executive Training

May 7th-11th, 2012Tampa, FL

The Pros Elite Group has partnered with Strategic Business Associates (John Hanson, John Hey, and Todd Johnson) to deliver the Office Product’s Industry’s first training program designed for Dealer Principals, Company President’s and General Managers. The Independent Dealer Executive Academy (IDEA) has been designed by former executives of Global Imaging Systems, IKON, Xerox and large Independent Dealers to teach executives how to insure that all functions of their business, Sales, Service, Finance and Administration, execute to the 100+ benchmarks in the Industry Model. IDEA also prepares dealer executives how to execute to new paradigms such as Managed Network Services and the 4th phase of MPS. These are the same skills that are applied every day in the Elite Office Products organizations.

Key areas covered in this 4.5 day extensive and all encompassing training program:

• Accounting & Finance – areas of focus

relative to the MFP/MPS financial benchmarking

model, Balance Sheet / Income Statements,

Cash Flows and Key Financial Ratios.

• President’s Report – Financial Components

- what should you look at, how often should

you review, and what level of drill down should

occur based on the results of the data.

• Service Operations - Primary Drivers of

Operational and Financial Performance in

Service, How to Quantify Your Inefficiencies

in Service, Primary Service MUST DO’s that

require successful Execution, 5 Things Your

Service Manager Should be Expected To

Provide You Each Week, Tactics to achieve

MFP/MPS service benchmarks.

• Admin Operations – Inventory Management /

Best Practices, Achieving Receivables portfolio

Management benchmarks, Warehousing

Best Practices, Effective Payroll practices

and controls, Internal I.T. considerations

and safeguards.

• Sales Operations – Utilize the Pros Sales

Playbook for documenting the Expectations of

a Sales Professional, Developing quantifiable

Sales Assignments, Creating a Sales Culture

throughout the organization, Achieving Sales

Activity Benchmarks, Effective Prospecting

tools, Qualifying and Rapport building

practices and questions for MPS, Sales

Activity Tracking / Data Base Management,

Productive Compensation Structure, Leasing

considerations for the future.

• MPS phase 2&3 Managed Network Services

– Selling Managed Networks Services as part of

an MPS strategy, Organizing your dealership for

Managed Network Services, Managed Network

Services Benchmarks, Effective Network operations center Management.

• Acquisition Considerations – Explore the strategies behind successful acquisitions, Learn the detail of the steps involved in a thorough acquisition process, Acquisition best practices, Protecting yourself, Integrating the acquisition.

• Strategic Planning / Leadership – Appropriate Utilization of the three leadership styles in the day to day operations of a dealership, Identifying and developing future leaders, Setting and achieving appropriate personal and business goals, Developing a situation analysis and identifying quality starting points for planning, Creating SMART Action Plans, Critical Performance measurements that drive performance.

To Register go to www.ProsEliteGroup.com and click on the IDEA registration link at the top of our home page.

IDEA

(Independent Dealer Executive Academy) Training “Eligible for

Ricoh America’s Co-Op Program

(chaMPS portal)”

For more info email [email protected] or call Jerry at 813-713-3592