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IDE and SCSI Devices Terms and Definitions

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Page 1: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE and SCSI Devices

Terms and Definitions

Page 2: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Chapter Objectives

After completing this chapter you will:

• Understand hard drive terminology.

• Understand the different hard drive types.

• Be able to set up and configure different types of hard drives.

• Be able to troubleshoot hard drive problems.

• Understand and be able to perform hard drive preventive maintenance.

Page 3: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Overview

• Hard drives are the most popular devices for storing data. The hard

drive subsystem can have up to three parts:

– The hard drive

– Cables that attach to an adapter or the motherboard

– Control circuits located on an adapter or the motherboard

Page 4: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

• Components of a Hard Drive:

– Platters are multiple hard metal surfaces contained in the hard drive.

– Read/Write Heads write and read 1s and 0s to and from the hard drive surface.

• A Head Crash occurs when a read/write head touches the hard drive platter.

– Track is a concentric circle on a formatted floppy or hard drive platter.

– Cylinder is one corresponding track on all surfaces of a hard drive.

– Sectors – Each track is divided into sectors which contains 512 bytes of data.

• ZBR (Zone Bit Recording) efficiently uses the hard drive surface by placing more sectors on the outer tracks than on the inner tracks.

• Interleaving is a method of numbering sectors for the most efficient transfer of data between the hard drive and the controller. Today’s hard drives normally use a 1:1 interleave.

Page 5: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

Hard Drive Geometry

IDE/SCSI – Figure #1

Page 6: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

Cylinder vs Tracks

IDE/SCSI – Figure #2

Page 7: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

Sectors on Older Hard Drives

IDE/SCSI – Figure #3

Page 8: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

IDE/SCSI – Figure #4

Zone Bit Recording Sectors

Page 9: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Geometry

3:1 Interleaving

IDE/SCSI – Figure #5

Page 10: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Interfaces Overview

• There are four hard drive interfaces:

– ST506

– ESDI

– IDE (ATA)

– SCSI

• Encoding is the way 1s and 0s are placed on the drive.

Page 11: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE (Integrated Drive Electronics)

• IDE (Integrated Drive Electronics) is the most popular type of hard drive used in home

and business computers.

– DMA (Direct Memory Access) allows data transfer between the hard drive and RAM

without going through the CPU.

– PIO (Programmed Input/Output) is a speed standard for data transfers to and from the

hard drive.

– UDMA (Ultra DMA) allows the IDE interface to control the PCI bus for faster transfers.

– SMART (Self-Monitoring Analysis & Report Technology) is part of the ATA-3 IDE

standard for power management, drive analysis, and failure reporting.

– CRC (Cyclic Redundancy Checking) is an advanced method of checking the data for

errors.

– ATAPI (AT Attachment Packet Interface) is the hardware side of the IDE specification

that supports devices like CD and tape drives.

– Serial ATA is a point to point interface in which each device connects to the host

through a dedicated link and has the entire interface bandwidth.

Page 12: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE (Integrated Drive Electronics)

PIO Modes for IDE Hard Drives

IDE/SCSI – Table #1

Page 13: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE (Integrated Drive Electronics)

DMA Modes for IDE Hard Drives

IDE/SCSI – Table #2

Page 14: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE (Integrated Drive Electronics)

80 and 40 Pin Conductor Cable

IDE/SCSI – Figure #6

Page 15: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE (Integrated Drive Electronics)

IDE ATA Standards

IDE/SCSI – Table #4

Page 16: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI (Small Computer System Interface)

• SCSI (Small Computer System Interface) is an interface standard that

connects multiple small devices to the same adapter via a SCSI bus.

– SCSI bus is the bus shared by all devices that attach to one SCSI

adapter.

– Host Adapter connects the SCSI device to the motherboard and

coordinates the activities of other devices connected.

Page 17: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI (Small Computer System Interface)

SCSI Standards

IDE/SCSI – Table #5

Page 18: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Laptop Storage Devices

• Laptops can use IDE or SCSI hard drives.

• Laptop IDE hard drives are installed using two methods:

– Proprietary installation is installed in a location that cannot be

changed, configured, or moved very easily.

– Removable IDE hard drives with a laptop are installed or removed

through a 44-pin connector.

Page 19: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Software Standards

• Most SCSI hard drives have software built into the hard drive’s BIOS

chip. Other drives must use one of three types of SCSI software

standards:

– ASPI (Advanced SCSI Programming Interface)

– CAM (Common Access Method)

– LADDR (Layered Device Driver Architecture)

Page 20: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Drive Configuration Overview

• The configuration of a hard drive usually includes setting jumpers on the

drive, terminating properly, and performing a few software commands.

Page 21: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE Device Configuration

• IDE Hard Drives are normally configured using jumpers.

– Single IDE setting is used when only one devices connects to the IDE cable.

– Master IDE setting is a jumper setting used to configure an IDE device and is

the controlling device on the interface.

– Slave IDE setting is an IDE setting for the second device added to the IDE

cable. The device should be a slower device than the master.

– Cable Select is a setting used on IDE devices when a special cable

determines which device is the master and which one is the slave.

– DASP (Drive Active/Slave Present) is a signal in the ATA interface of the

IDE connector that is used to indicate the presence of a slave IDE device.

– Master/Slave configuration can be found on 9-19.

Page 22: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE Device Configuration

IDE Motherboard Connectors

IDE/SCSI – Figure #7

Page 23: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE Device Configuration

IDE Hard Drive Set as Master

IDE/SCSI – Figure #8

Page 24: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE Device Configuration

Two IDE Hard Drives

IDE/SCSI – Figure #9

Page 25: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Serial ATA (SATA) Installation

• Serial ATA drives are easy to install.

– Serial ATA drives do not have any master/slave, cable select, or

termination settings

– Uses a small 7-pin connector that attaches between the serial ATA

controller and the serial ATA drive

• Installation instructions for serial ATA drives can be found on 9-25.

Page 26: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Serial ATA (SATA) Installation

Installed SATA Hard Drive and Adapter

IDE/SCSI – Figure #12

Page 27: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Configuration

• A SCSI device is configured by:

– Setting the proper SCSI ID

– Terminating both ends of the SCSI chain

– Connecting the proper cables

• A SCSI ID is the priority number assigned to each device connected by a

SCSI chain.

Page 28: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI ID Configuration

• Standard SCSI devices recognize SCSI IDs 0 through 7.

• Wide SCSI devices recognize SCSI IDs 0 through 15.

• Power on all external SCSI devices before powering on the computer.

• Each SCSI device must have a unique SCSI ID.

– SCAM (SCSI Configured AutoMatically) allows for automatic SCSI

ID assignment.

Page 29: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI ID Configuration

SCSI ID Settings (Most Significant Bit to the Left)

IDE/SCSI – Table #7

Page 30: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI ID Configuration

Two Internal SCSI Devices – SCSI IDs

IDE/SCSI – Figure #13

Page 31: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI ID Configuration

Two External SCSI Devices – SCSI IDs

IDE/SCSI – Figure #14

Page 32: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

• SCSI termination is performed in several different ways:

– By installing a SIPP

– By installing a jumper

– By setting a switch

– By installing a terminator plug

– By installing a pass-through terminator

– Through software

Page 33: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

• The SCSI bus cannot operate properly without terminating both ends of the SCSI bus.

– SE (Single Ended) is a type of SCSI electrical signal and terminator used with most SCSI devices.

– Passive Terminators are one type of SCSI chain end that is susceptible to noise interference over long cable distances. It is used with SCSI-1 devices.

– Active Terminators are a type of end to a SCSI chain that allows for longer cable distance and provides correct voltage for SCSI signals.

– FPT (Forced Perfect Termination) is a special type of active terminator that can be used with SE devices.

– HVD (High Voltage Differential) is a SCSI-2 standard that allowed longer SCSI bus lengths and required a differential terminator. HVD was removed from the SCSI-3 standards.

– Differential Terminator is a SCSI terminator used with HVD SCSI devices. It cannot be used with other SCSI types.

– LVD (Low Voltage Differential) is a SCSI signaling type that is required on all SCSI devices that adhere to the Ultra SCSI standards. LVD is backwards compatible with SE.

– Pass Through Terminator allows a device that does not have terminators to be terminated through the connector that attaches to the cable.

Page 34: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

SCSI Termination

IDE/SCSI – Figure #15

Page 35: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

Today’s SCSI Terminators:

Pass Through Terminator and 68-Pin Active Terminator

IDE/SCSI – Figure #17

Page 36: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

SCSI Symbols

IDE/SCSI – Figure #19

Page 37: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

Two Internal SCSI Devices - Termination

IDE/SCSI – Figure #20

Page 38: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

Two External SCSI Devices - Termination

IDE/SCSI – Figure #21

Page 39: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Termination

Internal and External SCSI Devices - Termination

IDE/SCSI – Figure #22

Page 40: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Cables

• SCSI cabling allows multiple devices to be connected to one SCSI host

adapter and share the same SCSI bus.

– Most internal SCSI-1 and SCSI-2 cables are 50-pin ribbon cables.

They are also known as an A cable.

– Internal SCSI-3 cables are 68-pin ribbon cables.

• When installing multiple SCSI devices, install one device at a time.

• Always avoid using the cheaper, thinner SCSI cables. They are more

susceptible to outside noise.

Page 41: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Cables

Internal SCSI Cables

IDE/SCSI – Figure #23

Page 42: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Cables

External SCSI Cables

IDE/SCSI – Figure #24

Page 43: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Cables

SCSI Cables and Connectors

IDE/SCSI – Table #9

Page 44: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

System Configuration for Hard Drives

• Hard drives are configured through the Setup program with a drive type

number.

– Drive Type is a number that corresponds to a drive’s geometry (the

number of cylinders, heads, and sectors).

– IDE hard drives are normally configured using the Auto-Detect feature

included with BIOS. This feature automatically determines the drive

type for the system.

Page 45: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

BIOS Configurations for Hard Drives

• Most system BIOS chips manufactured before 1994 use INT13 to

recognize hard drives up to 504MB.

– INT13 Interface or Interrupt 13 is a standard that allows a system

BIOS to locate data on the hard drive.

– LBA (Logical Block Addressing) allows hard drives to be

recognized up to 8GB in capacity.

– Extended INT13 Interface can support drives larger than 8GB in

capacity.

Page 46: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Preparation Overview

• Three steps to hard drive preparation:

– Low-Level Format

– Partition

– High-Level Format

Page 47: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

• Partitioning divides a hard drive so that the computer system sees more than

one drive.

– FDISK is a command used to partition a hard drive.

• A File System defines how data is stored on a drive.

– FAT (File Allocation Table) is a method of organizing a computer’s file

system.

– FAT16 file system is supported by DOS, Windows 9x, NT, 2000, and XP.

– FAT32 file system used by Windows 95 Service Release 2, Windows 98,

Windows 2000, and XP that supports hard drives up to 2TB in size.

– NTFS (NT File System) file system used with Windows NT, 2000, and XP.

Page 48: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

• Types of Partitions:

– The Primary Partition is the first detected drive on the hard drive.

– The Extended Partition is a hard drive division

– Logical Drives divides the extended partition into separate units which appear as separate drive letters.

– System Partition is a type of active hard drive partition found in Windows NT and 2000 that contains the hardware-specific files needed to load the operating system.

– Boot Partition – A type of partition found in Windows NT and 2000 that contains the operating system.

• The Partition Table holds the information about the types and locations of partitions created. It is part of the master boot record.

• MBR (Master Boot Record) is a program that reads the partition table to find the primary partitions used to boot the system.

Page 49: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

Clusters

IDE/SCSI – Figure #25

Page 50: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

FAT16 Partitions and Cluster Size

IDE/SCSI – Table #12

Page 51: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

FAT32 Partitions and Cluster Size

IDE/SCSI – Table #13

Page 52: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

NTFS Partitions and Cluster Size

IDE/SCSI – Table #14

Page 53: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

NT Disk Administrator

IDE/SCSI – Figure #26

Page 54: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

Hard Drive Partitioning

IDE/SCSI – Figure #27

Page 55: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Partitioning

Two Logical Drives

IDE/SCSI – Figure #28

Page 56: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

How Drive Letters Are Assigned

• The order in which the partitions are assigned drive letters depends on

three factors:

– The number of hard drives

– The type of partitions on the hard drives

– The operating system

• The first floppy drive detected is assigned drive letter A:.

• The second floppy drive detected is assigned drive letter B:.

• The first hard drive primary partition detected receives drive letter C:.

• Drive letters assigned after letter C: are dependent upon the operating

system installed.

Page 57: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

How Drive Letters Are Assigned

Logical Drive Letters with Two Hard Drives

IDE/SCSI – Figure #30

Page 58: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Windows 2000/XP Logical Disk Management

• Windows 2000 and XP have two types of storage: Basic and Dynamic.

– Basic Storage is a Windows 2000 term for a partition.

• Basic Disk is a Windows 2000 term for a drive that has been

partitioned and formatted.

– Dynamic Storage is a Windows 2000 disk that has been configured

for the 2000 operating system.

• Dynamic Disk is a Windows 2000 term for volumes that can be

resized and managed without rebooting.

• Volume is a hard drive term used to describe all of a hard drive or hard

drive portions that have been combined into one unit.

Page 59: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Windows 2000/XP Logical Disk Management

• Dynamic disks can have different types of volumes:

– Simple Volume is disk space allocated from one hard drive.

– Spanned Volume is disk space created from multiple hard drives.

– Striped Volume is when data is written across two to thirty-two hard

drives.

– Raid 5 Volume puts data on three or more hard drives and one of the

hard drive spaces is used for parity.

– System Volume holds the files needed to boot the operating system.

– Boot Volume holds the remaining operating system files. The

system volume and the boot volume can be one and the same.

Page 60: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Fault Tolerance

• RAID (Redundant Array of Independent (formerly Inexpensive) Disks allows

writing to multiple hard drives for larger storage areas, better performance, and

fault tolerance.

• Fault Tolerance is the ability to continue functioning after a hardware or software

failure.

• Different RAID levels

– RAID Level 0 is also called disk striping without parity. It does not protect

data when a hard drive fails.

– RAID Level 1 is called disk mirroring or disk duplexing.

• Disk mirroring uses two or more hard drives and one disk controller.

• Disk duplexing uses two or more hard drives and two disk controllers.

– RAID Level 5 is also called disk striping with parity. It writes data to three or

more hard drives and includes parity information with the data.

Page 61: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

High-Level Format

• The last step in preparing a hard drive for use is high-level formatting.

– High-Level Format is the process that sets up the file system for use

by the computer.

• DBR (DOS Boot Record) is area of a disk that contains system files.

• Boot Sector was previously called DBR. This section of a disk contains

information about the system files.

Page 62: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

High-Level Format

FAT16 and NTFS Volume Structure

IDE/SCSI – Figure #32

Page 63: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Bootable Disks

• A user should have a startup disk for each operating system supported.

– ERD (Emergency Repair Disk) is a copy of the REPAIR folder

created when backing up the registry in Windows 2000 Professional

and NT Workstation. This can help when the operating system has

problems booting.

Page 64: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Bootable Disks

Boot Files

IDE/SCSI – Table #17

Page 65: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Viruses

• A Virus is a program written to cause a device not to operate in its

normal fashion.

• Common types of viruses include:

– BIOS virus

– Boot sector (MBR) virus

– File virus

– Macro virus

– Trojan Horse Programs

– Worm virus

Page 66: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Viruses

Virus Types

IDE/SCSI – Table #18

Page 67: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Logically Troubleshooting Newly Installed Drives

• Problems with new drive installations:

– Improper jumper configuration

– SCSI ID settings

– Termination

– Problems with cabling

– Drive type configuration

Page 68: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Logically Troubleshooting Previously Installed Drives

• Problems with hard drives that worked previously:

– Check for viruses

– Check for resource conflicts from any new hardware or software that

was installed

– Check for loose cables

– Verify bootable system files

– Verify that the hard drive is still operational

Page 69: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

IDE Specific Errors

• Problems with IDE hard drives:

– Verify Pin 1 connection on the cable to Pin 1 connection on the drive

– Verify the master and slave jumper settings

– Verify the correct CMOS settings for the drives

– Verify if an 80 conductor cable is required.

Page 70: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

SCSI Specific Errors

• Problems with SCSI hard drives:

– Check for incorrect termination

– Check the SCSI ID for the drives

– Check the SCSI adapter’s resources assigned

Page 71: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Autoexec.bat and Config.sys Errors

• To troubleshoot CONFIG.SYS and AUTOEXEC.BAT problems, step

through one command or driver at a time.

Page 72: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Preventive Maintenance for Hard Drives

• Preventive Maintenance will prolong the life of the computer.

– CHKDSK is a program that locates clusters disassociated from data

files.

• Lost Clusters are sectors on a disk that the file allocation table

cannot associate with any file or directory.

– SCANDISK is a software program used to detect and repair lost

clusters.

– Disk Cleanup is a Windows 2000 utility that helps free up hard drive

space by emptying the Recycle Bin, removing temporary files, etc.

Page 73: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Fragmentation

• Over time files will become fragmented on a hard drive and slow down

access time.

– Defragmentation is the process of placing files in contiguous sectors.

This allows for faster hard disk access of files.

Page 74: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Hard Drive Fragmentation

Fragmented Hard Drive

IDE/SCSI – Figure #34

Page 75: IDE and SCSI Devices Terms and Definitions. Chapter Objectives After completing this chapter you will: Understand hard drive terminology. Understand the

Disk Caching/Virtual Memory

• Ways to speed up the hard drive:

– Disk Cache or Data Buffer is a portion of RAM set aside for hard

drive data that speeds up hard drive operations.

– VMM (Virtual Memory Manager) is a Windows component that

uses hard disk space as if it were RAM.

• It is best to put the swap file on a the fastest hard drive that doesn’t

contain the operating system.

• Virtual memory swap file size can be adjusted.