ict job outlook malaysia 2013

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2. ICT Job Market Outlook in Malaysia June 2013 Published by: In collaboration with 3. COPYRIGHT Copyright 2013. All rights reserved. No part of this publication may be produced or transmitted in any form or any means, electronic, mechanical, photocopying or otherwise, including recording or the use of any information storage and retrieval system without prior written permission from PIKOM. Published by: 1106 & 1107, Block B, Phileo Damansara II No.15, Jalan 16/11, 46350 Petaling Jaya Selangor Darul Ehsan T: +(603) 7955 2922; F: +(603) 7955 2933; E: pikom@pikom.org.my W: www.pikom.org.my Wisma JobStreet.com, 27, Lorong Medan Tuanku 1, (off Jalan Sultan Ismail), 50300 Kuala Lumpur, Malaysia T: +(603) 2176 0493 (DL); F: +(603) 2698 7200 W: www.jobstreet.com E: marketing-kl@jobstreet.com KPMG Malaysia, Level 10, KPMG Tower, 8, First Avenue, Bandar Utama, 47800 Petaling Jaya T: +(603) 7721 3656; F: +(603) 7721 3399 W: www.kpmg.com.my ISSN No: 2180-267X Release date: June, 2013 Editor-in-Chief: Ramachandran Ramasamy, Head of Policy, Capability and Research, PIKOM Contributor: Dominic Wong, Senior Marketing Manager Malaysia, JobStreet.com Reviewed by: Woon Tai Hai, Executive Director, KPMG Malaysia DISCLAIMER This publication contains ndings based on data provided by JobStreet.com Sdn Bhd (449122-K). KPMG Business Advisory Sdn Bhd (150059-H) and PIKOM Services Sdn Bhd (801999-W) collaboratively carried out the data analysis. Although professional effort has been made to ensure the accuracy of data analysis and presentation, all information furnished in this publication are provided strictly on an as is and as available basis and is so provided for your information and reference only. With this caution, kindly be informed that this release is not presented to address the circumstances of any particular individual or entity. As such, JobStreet.com, KPMG and PIKOM including their sponsors, partners and associates, whether named or unnamed, do not warrant the accuracy or adequacy of the data and ndings. Moreover, all parties concerned explicitly disclaim any liability for errors or omissions or inaccuracies pertaining to the contents of this publication. Therefore, the use of data and ndings presented in this publication is solely at the users risk. PIKOM, JobStreet.com and KPMG shall in no event be liable for damages, loss or expense including without limitation, direct, incidental, special, or consequential damage or economic loss arising from or in connection with the data and / or ndings published in this series. However, professional advice can be sought from the producers of this publication. 4. iii ICT JOB MARKET OUTLOOK IN MALAYSIA | JUNE 2013 Contents Message by PIKOM Chairman iv Message by PIKOM President/CEO v Preamble 6 Malaysian Economic and ICT Industry Outlook 9 ICT Job Market Salary Trends 14 Regional Benchmarking 25 Employment Outlook and Perceptions 28 Rethinking HR in a Changing World: A Practitioners Discourse 33 The Right Talent Development Strategy for Top Talents? 39 Closing The Demand-Supply Gap in ICT Talents 44 5. iv ICT JOB MARKET OUTLOOK IN MALAYSIA | JUNE 2013 Message by PIKOM Chairman WOON TAI HAI In its endeavour to champion the Information Communications Technology (ICT) industry, PIKOM has once again successfully produced the annual ICT Job Market Outlook in Malaysia report. This outlook is made possible with the continuing support of Jobstreet.com and KPMG. In order to provide more comprehensive information, due references have also been made to PayScale web-based information, wherever possible. As in the past, the typical information published includes average monthly salaries of ICT professionals, job sentiment index, top paying ICT jobs, hot ICT jobs in demand and the hiring outlook. The salary information is broken down by industry, job category, employment size and geographical location. As an additional feature, this series is accompanied by median data for various types of job functions, gender and years of working experience. Regional data on selected Asian countries and English speaking nations that Malaysia has close diplomatic and trade ties, is provided once again. This time, however, besides atlas based criterion the publication also included Purchasing Power Parity (PPP) adjusted salary information that essentially takes into account foreign exchange uctuations and ination rates as well as living standards and costs. As the PIKOM Research Committee Chairman, I would like to see more effort taken in addressing the human capital development issues and challenges. From the employees perspective, the issues and challenges of talent migration to better paying destinations are still affecting the industry. As reected once again in this outlook, countries such as Hong Kong, Singapore and China in Asia and Australia, New Zealand and United States of America in the English speaking world have a much higher capacity for remuneration which is bound to attract competent Malaysian ICT professionals. If timely efforts are not taken in addressing this dilemma, it will be harder for the industry and the nation as a whole to become globally competitive and productive. On the other hand, employers are equally facing a quandary in getting industry ready ICT graduates. Employers are hesitant to invest in training or equipping fresh graduates with the right skills and knowledge in an employment environment where job hopping is highly prevalent. To overcome this problem, the industry needs to put in place appropriate strategies and measures that can help to enhance staff loyalty. Obviously, competitive remuneration is one of the options for staff retention. PIKOM would like to take this opportunity to record its sincere thanks and appreciation to Jobstreet.com and KPMG for their invaluable contributions. PIKOM is optimistic that these industry partners will continue to offer their enduring support in the years ahead. PIKOM believes that with its expanded scope and coverage, this outlook will continue to serve its members, industry players and investors, as well as mainstream policy formulators. 6. v ICT JOB MARKET OUTLOOK IN MALAYSIA | JUNE 2013 Message by PIKOM President/CEO SHAIFUBAHRIM SALEH PIKOM is once again pleased to publish the annual ICT Job Market Outlook in Malaysia report. As in the past, this series continues to provide information on average monthly salaries earned by information and communications technology (ICT) professionals in Malaysia in 2012. The report revealed that the ICT job market in Malaysia is expanding and evolving in tandem with the growing demand for information age services such as system integration, cloud computing, data warehousing, software development as a service (SaaS), platform as a service (PaaS), web and portal development, multi- media content provision, big data analytics and networking. In meeting the changing demands of the industry and human capital requirements, PIKOM has reviewed and realigned its ve-year strategy plan during its 2013 planning session. Specically, human capital development is positioned as one of the six key strategies. The others include enhancing value to members, accelerating growth demand, leading the digital trend and increasing competitiveness and globalisation of the Malaysian ICT industry. In human capital development, PIKOM has embarked on programmes to publicise ICT courses through social media networks, re-skill the current talent pool, conduct cross-disciplinary training, promote industrial guided projects for students and to attract Malaysian talents from overseas as well as the Board of Computing Professionals Malaysia (BCPM). Once again, I would like to take this opportunity to record my sincere appreciation to Jobstreet.com and KPMG for their effort in making this publication into another milestone for PIKOM. 7. 6 ICT JOB MARKET OUTLOOK IN MALAYSIA | JUNE 2013 Preamble PIKOM, the National ICT Association of Malaysia, has once again taken the lead to compile the ICT Job Market Outlook in Malaysia, 2013 in collaboration with JobStreet.com and KPMG. PIKOM was mainly responsible for data collation and coordination over and above its provision of ICT industry-specic information and outlook. On its part, Jobstreet.com provided the latest salary report of ICT professionals by industry, job market outlook in the respective ICT segments, and survey-based economic perception of job seekers and industry players. Meanwhile, KPMG took on the task to present Malaysias economic outlook. For regional comparisons, due references were made to web published salary information by PayScale Salary Report. The average salary of ICT professionals in Malaysia is compared against selected Asian and English speaking countries that have become attractive destinations for Malaysian talent migration or talent soliciting. The Asian countries considered in the report include Singapore, Indonesia, Thailand, Philippines, Malaysia, China, Korea and India. The English speaking nations covered include United States of America, United Kingdom, Canada, Australia and New Zealand. PIKOM is the national representative of the information and communications technology (ICT) industry with more than 1,500 members as at end of 2012. Its members contribute about 80% of the total ICT revenue in the country. JobStreet.com is the largest online recruitment service provider for all categories of jobseekers, from fresh jobseekers after graduation to senior level positions. Job Street operates the JobStreet. com (www.JobStreet.com) websites presently covering the employment markets in Malaysia, Singapore, Philippines, Indonesia, India, Japan and Thailand. The group currently services over 50,000 corporate customers and over 6 million jobseekers. Job Street is listed on the Main Board of Bursa Malaysia Securities (JOBST). KPMG is an international netwo


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