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Case for Endorsement ICT Information and Communications Technology Training Package Version 7.0

• Project 4 Getting a more specialised job in telecommunications

December 2020

Case for Endorsement (ICT V7.0) PwC’s Skills for Australia i

Executive summary Introduction This Case for Endorsement outlines the rationale, evidence and industry support for modifications to proposed training products relating to the following projects that comprise ICT Information and Communications Technology Training Package Version 7.0:

• Project 4 Getting a more Specialised Job in Telecommunications

It builds on the consultations undertaken by PwC’s Skills for Australia in the Case for Change for this project, which was submitted to the Australian Industry and Skills Committee (AISC) in April 2019 (Project 4).

This Case for Endorsement demonstrates how the proposed training products align with the Council of Australian Governments (COAG) Industry and Skills Council reforms to Training Packages, and other principles for quality that inform our training product development work.

The outcomes of this project address the COAG principles for Training Package development, including by: • Streamlining seven qualifications into two specialisations to update outdated training products

due to the convergence of Information Technology and Telecommunications job roles and skills;

• Updating pathways for learners to better address changing digital technology requirements;

• Creating flexibility within the Training Package through specialisations, electives and skill sets to meet rapidly changing job roles, workplaces and industry needs;

• Modifying select units of competency to ensure their industry relevance and to support interpretation by training providers; and

• Addressing new and emerging skills needs for telecommunications professionals.

The Information and Communications Technology Industry Reference Committee is satisfied that the level and scope of stakeholder consultation were commensurate with the changes to training products and the size and profile of the industry, to ensure the needs of learners, industry and workers are met. It is also satisfied that there is strong industry support for these changes and that the proposed modifications will ensure that the ICT Information and Communications Technology Training Package continues to meet the needs of learners and workers within the industry.

A. Administrative details of the Case for Endorsement

ii

Structure of the report

This report has been developed as part of our training product development work on behalf of, and with direction from, the Information and Communications Technology Industry Reference Committee (ICT IRC).

We have structured this report around the required elements of the Case for Endorsement template. These key elements are: A. Administrative details of the Case for Endorsement B. Description of the work and request for approval C. Evidence of industry support D. Industry expectations about training delivery E. Implementation of the new Training Package F. Quality assurance reports G. Implementation of the COAG Industry and Skills Council reforms to Training Packages H. A copy of the full content of the proposed training package components.

Case for Endorsement (ICT V7.0) PwC’s Skills for Australia i

Contents

A. Administrative details of the Case for Endorsement 1 B. Description of work and request for approval 7

B1 Description of work being undertaken and why 7 B2 Request for approval 13

C. Evidence of industry support 14 C1 Conduct of enquiry and evidence of consultation 14

D. Industry expectations about training delivery 20 D1 Industry advice on training delivery 20 D2 Industry advice on traineeships and apprenticeships 20

E. Implementation of new Training Package 21 E1 Implementation management strategy 21 E2 Licensing requirements 21

F. Quality assurance reports 22 F1 Equity Reports 22 F2 Editorial Reports 22 F3 Quality Reports 22 F4 Declaration of alignment with standards 22 F5 Declaration of having met Training Package Quality Principles 22

G. Implementation of COAG ISC reforms to Training Packages 25 G1 Alignment with COAG ISC reforms to Training Packages 25 G2 Alignment of development work with AISC Cases for Change 25 G3 Evidence that training products are publication ready 26

H. A copy of the full content of the proposed training products 27 H1 Copy of proposed training products 27

Appendices 28 Appendix 1 Consultation 28 Appendix 2 Non-endorsable components 31 Appendix 3 Report by Exception – Victorian STA 33 Appendix 4 Equity Report 41 Appendix 5 Editorial Report 50 Appendix 6 Quality Assurance Report 56 Appendix 7 Qualification supporting information 73 Appendix 8 Training products proposed for deletion 82 Appendix 9 Determination of equivalence or non-equivalence of training package products 84


Case for Endorsement (V7.0) PwC’s Skills for Australia 1

A. Administrative details of the Case for Endorsement Name of allocated Industry Reference Committees (IRC) Information and Communications Technology IRC

Name of Skills Service Organisation (SSO) PwC’s Skills for Australia

Table 1 Training products submitted for approval

Key to mapping tables below E Equivalent Where the workplace outcomes of the superseded and superseding training package components are equivalent. NE Not equivalent Where a training package component is superseded, and the workplace outcome of the component has changed. NC Newly created Where the training package component has been created to address an emerging skill or task required by industry. D Deleted Where a training package component is deleted as the skill or task is no longer required by industry.

Current Code Current Title New Code New Title Mapping

Project 4 Getting a more Specialised Job in Telecommunications 3 updated qualifications submitted for endorsement (superseding 11 additional existing qualifications)

ICT10115 Certificate I in Information, Digital Media and Technology ICT20120

Certificate II in Applied Digital Technologies

NE ICT20115 Certificate II in Information, Digital Media and Technology ICT20120 ICT50120 Diploma of Information Technology ICT50220

Diploma of Information Technology

NE ICT51015 Diploma of Telecommunications Engineering ICT50220 ICT51115 Diploma of Telecommunications Planning and Design ICT50220 ICT60120 Advanced Diploma of Information Technology ICT60220

Advanced Diploma of Information Technology

NE

ICT60615 Advanced Diploma of Telecommunications Network Engineering ICT60220 ICT80315 Graduate Certificate in Telecommunications ICT60220 ICT80415 Graduate Diploma of Telecommunications Network Engineering ICT60220 ICT80515 Graduate Diploma of Telecommunications and Strategic Management ICT60220 ICT80615 Graduate Certificate in Telecommunications Network Engineering ICT60220

65 updated units of competency to be submitted for endorsement ICTCMP501 Undertake radio communications site audit ICTCMP502 Conduct radio communications site audits E ICTICT516 Test telecommunications network using virtual instruments ICTICT531 Test network using virtual instruments E ICTICT808 Direct the development of a knowledge management strategy for a

business ICTICT818 Develop knowledge management strategies E

ICTICT809 Facilitate business analysis ICTICT819 Lead analysis of information and communications technology business strategy

E


Case for Endorsement (ICT V7.0) PwC’s Skills for Australia 2

Current Code Current Title New Code New Title Mapping Project 4 Getting a more Specialised Job in Telecommunications

ICTICT815 Manage automated ICT system applications using enterprise wide operating system

ICTICT822 Manage automated ICT system applications E

ICTNPL401 Apply business acumen to network planning ICTNPL412 Apply business acumen to network planning E ICTNPL409 Apply knowledge of regulation and legislation for the

telecommunications industry ICTNPL413 Evaluate networking regulations and legislation for the

telecommunications industry E

ICTNWK516 Determine best-fit topology for a local network ICTNWK555 Determine best-fit topologies for local networks NE ICTNWK517 Determine best-fit topology for a wide area network ICTNWK560 Determine best-fit topologies for wide area networks NE ICTNWK518 Design an enterprise wireless local area network ICTNWK561 Design enterprise wireless local area networks E ICTOPN501 Plan and configure dense wavelength division multiplexing systems ICTOPN507 Plan and configure dense wavelength division multiplexing optical

networks E

ICTOPN502 Perform acceptance and commissioning tests on optical network ICTOPN508 Perform acceptance and commissioning tests on optical networks E ICTOPN503 Plan for an optical system upgrade and cut over ICTOPN509 Plan for optical system upgrades E ICTOPN504 Test and commission a dense wavelength division multiplexing

transmission system ICTOPN510 Test and commission dense wavelength division multiplexing

transmission systems E

ICTOPN505 Test the performance of specialised optical devices ICTOPN511 Test performance of specialised optical devices E ICTOPN506 Analyse and integrate specialised optical devices in the network ICTOPN512 Analyse and integrate specialised optical devices E ICTOPN601 Manage optical ethernet transmission ICTOPN605 Manage optical ethernet transmission E ICTOPN602 Manage dense wavelength division multiplexing transmission system ICTOPN606 Manage dense wavelength division multiplexing transmission

systems E

ICTOPN603 Design a dense wavelength division multiplexing system ICTOPN607 Design dense wavelength division multiplexing systems E ICTOPN604 Analyse optical transmission systems ICTOPN608 Analyse optical transmission systems E ICTPMG503 Prepare a project brief ICTPMG506 Prepare network project briefs E ICTRFN501 Test cellular handset enhancements and international roaming

agreements ICTRFN504 Test cellular handset enhancements and international roaming

agreements E

ICTRFN502 Test and measure cellular phone and network equipment performance ICTRFN505 Test and measure cellular phone and network equipment performance

E

ICTRFN503 Evaluate and analyse radio frequency signal coverage plots ICTRFN506 Evaluate radio frequency signal coverage plots E ICTRFN601 Monitor the capacity of and recommend changes to the cellular mobile

network ICTRFN603 Monitor the capacity of and recommend changes to cellular mobile

networks E

ICTRFN801 Produce a radio link budget ICTRFN804 Produce radio link budgets E ICTRFN802 Analyse a cellular mobile network system ICTRFN805 Analyse cellular mobile network systems E ICTRFN803 Analyse a satellite communications system ICTRFN806 Analyse satellite communications systems E ICTSUS501 Implement server virtualisation for a sustainable ICT system ICTSUS502 Install and test virtual infrastructure E ICTSUS601 Integrate sustainability in ICT planning and design projects ICTSUS603 Integrate sustainability in ICT planning and design projects E ICTSUS602 Establish a business case for sustainability and competitive advantage

in ICT projects ICTSUS604 Prepare business cases for sustainability and competitive

advantage in ICT projects E

ICTSUS806 Lead applied research in ICT sustainability ICTSUS812 Lead applied research in ICT sustainability E




ICTSUS807 Conduct and manage a life cycle assessment for sustainability ICTSUS811 Conduct and manage life cycle assessments for sustainability NE ICTTEN502 Design a telecommunications project ICTTEN519 Design network building projects E ICTTEN505 Commission telecommunications network equipment ICTTEN520 Commission network equipment E ICTTEN506 Integrate new systems and equipment into the telecommunications

network ICTTEN521 Integrate network systems and equipment E

ICTTEN507 Cut over new and replacement network equipment ICTTEN522 Cut over new and replacement network equipment E ICTTEN508 Locate, diagnose and rectify complex faults ICTTEN523 Locate, diagnose and rectify complex system equipment faults E ICTTEN509 Provide expert advice and support on complex faults ICTTEN524 Diagnose and organise repair of complex equipment faults NE ICTTEN513 Install, configure and test a local area network switch ICTTEN525 Install, configure and test local area network switches E ICTTEN515 Dimension and design a radio frequency identification system ICTTEN526 Dimension and design a radio frequency identification system E ICTTEN517 Plan a wireless mesh network ICTTEN527 Plan wireless mesh networks E ICTTEN601 Undertake qualification testing of new or enhanced equipment and

systems ICTTEN613 Assess integration of international network equipment into

Australian networks E

ICTTEN602 Undertake system administration ICTTEN614 Conduct network system optimisation and administration E ICTTEN603 Undertake network traffic management ICTTEN615 Manage network traffic E ICTTEN604 Coordinate fault rectification and restoration of service following network

outages ICTTEN616 Rectify client services following network outages and faults E

ICTTEN606 Manage a common channel signalling network ICTTEN617 Manage common channel signalling networks E ICTTEN607 Analyse and organise repair of highly complex telecommunications

network faults ICTTEN618 Analyse and organise repair of highly complex networks E

ICTTEN608 Verify new software and hardware releases ICTTEN619 Test new software and hardware releases E ICTTEN609 Produce and evaluate architecture designs for convergent cellular

mobile networks ICTTEN620 Produce and evaluate architecture designs for convergent cellular

mobile networks E

ICTTEN610 Design and configure an IP-MPLS network with virtual private network tunnelling

ICTTEN621 Design and configure IP-MPLS networks with virtual private network tunnelling

E

ICTTEN611 Produce an ICT network architecture design ICTTEN622 Produce ICT network architecture designs E ICTTEN612 Design and manage internet protocol TV in a service provider network ICTTEN623 Design and manage internet protocol TV in a service provider

network E

ICTTEN801 Plan a transmission network ICTTEN817 Plan transmission networks E ICTTEN802 Manage alignment of systems with product and technology strategy ICTTEN818 Align systems with product and technology strategy E ICTTEN803 Translate domain and solution architectures into platform requirements

and designs ICTTEN819 Translate domain and solution architectures into platform

requirements and designs E

ICTTEN804 Manage end to end architectural solutions across multiple domains ICTTEN820 Manage end to end architectural solutions across multiple domains E ICTTEN805 Manage solution architecture and impacts in line with organisational

processes ICTTEN821 Manage solution architecture and impacts E

ICTTEN806 Manage application layer solutions ICTTEN822 Manage application layer solutions E ICTTEN807 Manage voice, data and internet protocol network solutions ICTTEN823 Manage voice, data and internet protocol network solutions E




ICTTEN808 Manage network testing strategies ICTTEN824 Manage network testing strategies E ICTTEN810 Investigate the application of cloud networks in telecommunications

switching ICTTEN825 Investigate applications of cloud networks in network switching E

ICTTEN812 Evaluate and apply digital signal processing to communications system ICTTEN826 Evaluate and apply digital signal processing to communication systems

E

ICTTEN813 Produce engineering solutions using numerical computations and simulation

ICTTEN827 Produce engineering solutions E

ICTTEN814 Manage development and application of testing artefacts ICTTEN828 Manage development and application of testing artefacts E 36 units of competency proposed for deletion

ICTEDU501 Develop and deliver training associated with new and modified products N/A N/A D ICTICT101 Operate a personal computer N/A N/A D ICTICT102 Operate word-processing applications N/A N/A D ICTICT103 Use, communicate and search securely on the internet N/A N/A D ICTICT104 Use digital devices N/A N/A D ICTICT105 Operate spreadsheet applications N/A N/A D ICTICT106 Operate presentation packages N/A N/A D ICTICT107 Use personal productivity tools N/A N/A D ICTICT108 Use digital literacy skills to access the internet N/A N/A D ICTICT202 Work and communicate effectively in an ICT environment N/A N/A D ICTICT801 Lead research into identifying new marketplace opportunities N/A N/A D ICTICT803 Endorse business plan components for a new initiative N/A N/A D ICTICT811 Manage an information architecture project N/A N/A D ICTICT812 Develop a business intelligence framework N/A N/A D ICTNPL501 Develop planning strategies for core network design N/A N/A D ICTNPL502 Develop planning strategies for access network design N/A N/A D ICTNPL503 Apply service measures and demand forecasting to products and

services planning N/A N/A D

ICTNPL504 Develop planning strategies for building environment design N/A N/A D ICTNPL601 Plan the development and growth of the telecommunications network N/A N/A D ICTNPL602 Forecast service demand N/A N/A D ICTNPL603 Undertake network performance analysis N/A N/A D ICTPMG502 Develop customer premises equipment installation project plans N/A N/A D ICTPMG611 Prepare a detailed design brief N/A N/A D ICTPMG801 Manage a telecommunications workplace N/A N/A D ICTPMG803 Undertake a telecommunications project N/A N/A D ICTPMG804 Evaluate and use telecommunications management networks N/A N/A D




ICTPRO501 Develop training, marketing and sales resources for telecommunications products

N/A N/A D

ICTRFN602 Produce and evaluate architecture designs for WiMAX networks N/A N/A D ICTSUS804 Use ICT to improve sustainability outcomes N/A N/A D ICTSUS805 Manage improvements in ICT sustainability N/A N/A D ICTTEN503 Design an electronic system for a telecommunications network N/A N/A D ICTTEN510 Undertake planned outage management N/A N/A D ICTTEN512 Design and implement an enterprise voice over N/A N/A D ICTTEN809 Analyse business specifications to produce technical solutions N/A N/A D ICTTEN815 Manage project requirements and process implementations N/A N/A D ICTTEN816 Scope project requirements and process solutions N/A N/A D

The above training products are listed in the ICT Information and Communications Technology Version 7.0 Modification History table in the Companion Volume Implementation Guide and are being submitted as an AISC endorsement. A substantiation of the determination of equivalence or non-equivalence of training package products can be found in Appendix 9. Appendix 7 Qualification Supporting Information of this document provides details of the justification of the structure of the qualifications, including the number of core and elective units of competency, and how the training product relates to the occupational outcomes and feedback from the consultation processes.

The training products have been independently confirmed to have met the requirements of the Standards for Training Packages and reviewed and approved by the ICT IRC.

Table 2 Total number of proposed changes

Total proposed changes to training products Number of training products Project 4 Getting a more Specialised Job in Telecommunications

Units to be updated 65

Units to be newly created -

Units to be deleted 36

Qualifications to be updated 3

Qualifications to be newly created -

Qualifications to be deleted -

Note: The ICT IRC also approved several non-endorsable updates which will be implemented when Version 7.0 of the Information and Communications Technology Training Package is added to the National Register. Further details are provided in Appendix 2.



Case for Change details

A Case for Change was established based on initial research and consultation and was endorsed by the AISC on behalf of the ICT IRC in April 2019 (Project 4).

There were no further requirements set by the AISC in relation to this training package development work.

Table 3 Activity order details

Activity Order Project Date executed Scope of activity order

PwC/TPD/2018-19/005 Project 4 Getting a more specialised job in Telecommunications 17 June 2019

• 103 native ICT units of competency (94 existing; 5 new or imported; 9 removed)

• 7 qualifications (4 amended, 3 removed) • 3 Skill Sets (New)

B1 Description of work being undertaken and why


B. Description of work and request for approval B1 Description of work being undertaken and why

The key drivers for change for Project 4 are outlined below.

This project addresses changes within the telecommunications and networking industry as information technology (IT) and telecommunications job roles progressively converge. Rapid technological advances within telecommunication networks, shifts to fifth-generation wireless (5G) networks, increased investment in cyber capabilities and security, and the evolution of business models, have pressured individuals to upskill and reskill in the IT sector to remain competitive. Although these changes have predominantly affected telecommunications technical specialists and telecommunications engineering professionals, they are also pervasive in broader IT roles. This has necessitated updates to the ICT Training Package to create fit-for-future-purpose qualifications and clarify pathways into jobs within networking and telecommunications industries.

Other key drivers in this project include the growing need to better address the digital capabilities of learners. The updating of ICT20120 Certificate II in Applied Digital Technologies to upskill learners’ digital capabilities will assist learners in developing the necessary skills in preparation for work in varied contexts.

Changing technology, cyber threats and evolving telecoms business models are seeing IT and telecommunications jobs roles and skills converge

Traditional telecommunications job roles are being increasingly integrated with broader IT skills, including big data analytics, software-defined networking (SDN), network function virtualisation (NFV) and artificial intelligence (AI). The telecommunications industry is not only demanding more IT-related job roles, such as software engineers, data scientists and cyber security specialists, but they are also expecting that telecommunications technical specialists and telecommunications engineering professionals acquire a diversity of networking and broader IT skills to stay industry-relevant. The increasing need to draw on both networking and IT skills highlights the need for flexible network-related qualifications. Flexible qualifications allow learners to navigate between conventional and new telecommunications skills as industry embraces digital communication and rapid technological advancement. Current telecommunications-specific training products reportedly limit opportunities to acquire the broader IT and business skills that are required in modern job roles, including network engineering and network managerial positions. Individuals currently working in these roles are also increasingly being required to deal with intense service and price competition, cyber security threats and the digitising of conventional business processes, which extend beyond the scope of traditional telecommunications roles. The telecommunications industry has also shown an increase in the demand for soft skills, such as managing project information and negotiating network briefs, further driving the need to make these skills more accessible in updated qualifications. The convergence of IT and telecommunications skills is enabling businesses to better understand their customers’ needs, optimise the efficacy and efficiency of infrastructure, and increasingly secure networks from cyber threats. Given that industry experts expect further integration between networking and IT skills, it is important that IT qualifications also reflect this concept.

Changing technology and evolving telecommunications business models are requiring workers to upskill and reskill

Fierce digitisation, competitive business strategies and technological change requires workers to adapt to shifting telecommunications paradigms as the sector evolves. The recent Coronavirus (COVID-19) pandemic, has led to large telecommunication providers such as Telstra and NBN, restructuring a significant portion of their workforce, which has required workers to upskill and reskill to maintain their relevance. The pandemic has also seen numerous businesses implement new telecommunications technologies, such as virtual collaboration tools and high-speed networks, to rapidly respond to changed work conditions. Whilst COVID-19 has accelerated the implementation of new technologies, the inherent nature of the ICT industry had required frequent reskilling and upskilling of workers to adapt to the rapid digitalisation and new technological


Case for Endorsement PwC’s Skills for Australia 8

trends. In addition to new software and data skills, telecommunications technical specialists and telecommunications engineering professionals now require broader technical and enterprise skills to enable their work with various types of new and emerging technologies across different types of organisations. Additionally, these new ways of working have created new risks and elevated the need for training on new topic areas such as cyber security and cloud computing. For this reason, it is critical that the ICT Training Package be accessible and flexible so that learners can respond to the changing skill requirements.

There is a need for flexible and intuitive qualifications, and the removal of superfluous training products

Stakeholders expressed that the seven telecommunications-specific qualifications currently available within the ICT training package are not providing the skills or job outcomes required by industry. Telecommunications and broader IT skills are viewed by industry to be converging due to various technological advances in industry. Some qualifications were created to address previous increases in Telecommunications demand (for example, the NBN project). It was highlighted that these qualifications are now no longer required due to changing industry demands. It was determined that integrating telecommunications networking units into broader IT qualifications would assist in streamlining the ICT Training Package without removing any skills required by industry. Consultations have supported this view, expressing a desire for more flexible, agile, consistent and future-fit qualifications. This project addressed this driver by incorporating key skills from the seven in-scope telecommunications qualifications, into a “Telecommunications Network Engineering” specialisation into both the Advanced Diploma of Information Technology and the Diploma of Information Technology. Introducing these new specialisations within these broader IT-related qualifications, will allow learners to acquire the skills required of the broader telecommunications and IT industry.

Summary of training product changes – qualifications The ICT qualification redesign aims to have:

• Agility through streamlining: reducing seven qualifications to two specialisations within an Advanced Diploma and a Diploma qualification

Figure 1: Reduction of seven existing qualifications into two Telecommunications Network Engineering specialisations available within the Diploma of Information Technology and the Advanced Diploma of Information Technology.



Figure 2: New Telecommunications Network Engineering specialisation available within the Diploma of Information Technology and the Advanced Diploma of Information Technology.

• Flexibility at its core: the redesign will allow employers and learners to ‘pick and

choose’ the skills they require for their specific jobs • Authentic engagement with employers: industry feedback encouraging employers to

take advantage of this flexible design and the potential it has for their business.

The qualification redesign will consolidate seven qualifications into two specialisations in the Diploma and Advanced Diploma of Information Technology. Streamlining these qualifications is reflective of the approach taken in ICT Projects 2 ‘Getting a job in IT’ and Project 3 ‘Getting a better job in IT’ to provide clearer skills pathways for learners. Streamlining these qualifications with specialisations that directly relate to job outcomes will:

• allow employers to engage with RTOs and customise their business skill needs through customer-designed qualification, with fit for purpose training

• provide trainers with the opportunity to teach workforce ready content with the use of ‘future proof’ language in units as technology evolves

• give learners a choice of intuitive qualifications, with a clear understanding of job outcomes at the end of their course and the IT landscape.



Figure 3: Future state ICT qualification structure aims for flexibility, agility and design simplification for better learner outcomes

The new qualification structure will allow individuals to undertake a specialisation which directly relates to an identified ICT job role. The inclusion of specialisations within the qualifications will also provide greater clarity and skills recognition for employers looking to hire appropriately skilled workers.

For individuals looking to gain a range of broad IT skills, flexibility is given in all proposed IT qualifications with the option to undertake a generalist qualification in IT without any specialisation. Elective groupings have been included to assist in structuring the qualifications around industry roles, and to help learners begin or further their study in a chosen specialist area or in more generalist topic areas.

To further support learner pathways, ICT10115 and ICT20115 have been amalgamated, superseded by ICT20120 Certificate II in Applied Digital Technologies. The Certificate II in Applied Digital Technologies is intended to ensure training and education pathways for school-based learners and disadvantaged and vulnerable groups in society are easily accessible. This qualification was designed as a pathway for those who are developing the necessary digital and technology skills in preparation for work. The ICT IRC have confirmed that the entry point into the ICT industry or



further ICT industry-specific studies starts at the Certificate III level (ICT30120 Certificate III in Information Technology).

Summary of training product changes – units of competency

Table 4 Summary of drivers for training product changes

Industry Finding Training product response

Growing demand for IT professionals to develop soft skills and enterprise skills

• Updates to all units of competency across the telecommunications skill areas to include sufficient and contextualised exposure to soft skill building requirements – Updates to performance criteria and foundation skills sections of units

where requirements were identified, including ‘seeking and responding to feedback’ as a way to confirm task requirements

– Documenting progress and solutions as a way to communicate to other team members, clients and other stakeholders

– Documenting processes and final outcomes to convey technological concepts in the written format

– Problem-solving additions across all relevant units Changes needed in the curriculum to equip students with higher level IT skills

• Updates to units of competency to extend skill requirements to reflect the growing need of higher skill levels and depth in learner understanding

Growing demand for digital and technology skills

• Updates to the Certificate II to reflect the growing need for digital and technology skills for learners and provide pathways for learners who need to develop necessary skills in preparation for work.

Flexibility required to accommodate emerging and rapid technological advancements

• Replacement of specific, non-essential terminology across all units to more generalised terminology that allows for future proofing and deliverability to diverse audiences

• Increased flexibility in unit language to ensure units remain applicable both now and in the future, including the removal of particular release terminology and vender specific language

• Amended references to outdated versions of technology, such as references to third and fourth generation wireless mobile telecommunications, which are being replaced with newer generations

Continual and rapid advancement of the ICT industry requires VET training packages to adapt

• 36 units of competency deleted in Project 4 to reduce duplication and remove training products that are no longer required by industry

• Restructured elements in units to increase clarity

Telecommunications and networking technical specialists and engineering professionals use similar agile project management styles to ICT and business professionals

• 6 units of competency in project management were reviewed for industry relevance, of which 5 were proposed for deletion and 1 was updated to increase consistency of language with other units, alignment of training product policy and better reflect task requirements in industry settings

Skills related to network planning and design are being increasingly offshored and replaced with network implementation and maintenance skills, in line with the completion of the National Broadband Network

• 9 units of competency in network planning were reviewed for industry relevance, of which 7 were proposed for deletion

• Units of competency related to network maintenance and implementation were updated to reflect current industry knowledge and skills requirements

Summary of training product changes – removed units of competency

(i) Telecommunication Skills

The following units of competency that were originally scoped in for ICT Project 4 have been proposed to be replaced in ICT qualifications under review by existing and updated training products as part of the ICT Training Package Version 7.0 release. These training products are being proposed for removal as part of this project.



The reasons for the proposed removal of these units from the ICT Training Package is to align with the Ministerial priorities to remove duplicative content in the VET system. This decision was made in close consultation with the BSB Business Services and CUA Creative Arts teams to address units that provide similar skill outcomes.

Table 5 Proposed Unit Mapping - Telecommunications

10 units of competency to be removed and replaced in ICT qualifications Current Code Current Title New Code New Title ICTPMG502 Develop customer premises

equipment installation project plans ICTPMG402 Schedule installation of customer premises

equipment ICTPMG503 Prepare a project brief BSBPMG535 Manage project information and

communication ICTPMG611 Prepare a detailed design brief CUADES512 Establish, negotiate and refine a design

brief ICTPMG801 Manage a telecommunications

workplace BSBLDR523 Lead and manage effective workplace

relationships ICTPMG803 Undertake a telecommunications

project BSBPMG430 Undertake project work

ICTTEN503 Design an electronic system for a telecommunications network

ICTTEN426 Design network projects

ICTTEN510 Undertake planned outage management

UEPOPS423 Plan a scheduled outage

ICTTEN512 Design and implement an enterprise voice over

ICTNWK610 Design and build integrated VoIP networks

ICTTEN809 Analyse business specifications to produce technical solutions

ICTPRG602 Manage the development of technical solutions from business specifications

ICTTEN816 Scope project requirements and process solutions

BSBPMG511 Manage project scope

Please note, the BSB units were approved at the August AISC meeting and will be uploaded to training.gov.au before the submission of this project. The CUA unit is due to be submitted to the December 2020 meeting. In the instance that this project is not approved, the current unit will be utilised.

(ii) Digital and Technology Skills

The ICT Training Package required a substantial update to address obsolete and superfluous training products. The restructure of the Training Package and reduction in total number of training products strongly aligns with the COAG Industry and Skills Council reforms to Training Packages. Units of competency were individually examined to identify those that are obsolete and duplicative. These findings were validated through consultation with industry and training sector stakeholders.

The ICT IRC is acutely aware of the burden that may be borne by users where units of competency are deleted from the national register. For that reason, we have provided a mapping table below for the AQF level 1 and 2 units of competency that are being proposed for deletion. The purpose of this table is to notify users where the requisite digital and technology skills can be obtained in units of competency in other training packages.

Table 6 Proposed Unit Mapping – Digital and Technology Skills

9 units of competency to be removed and replaced in ICT qualifications ICTICT101 Operate a personal computer BSBTEC101; or

BSBTEC202 Operate digital devices; or Use digital technologies to communicate in a work environment

ICTICT102 Operate word-processing applications

BSBTEC201 Use business software applications

ICTICT103 Use, communicate and search securely on the internet

BSBTEC202; or BSBTEC203

Use digital technologies to communicate in a work environment; or Research using the internet

ICTICT104 Use digital devices BSBTEC101 Operate digital devices

B2 Request for approval


ICTICT105 Operate spreadsheet applications

BSBTEC201; or BSBTEC302

Use business software applications; or Design and produce spreadsheets

ICTICT106 Operate presentation packages BSBTEC303 Create electronic presentations ICTICT107 Use personal productivity tools BSBTEC101 Operate digital devices ICTICT108 Use digital literacy skills to

access the internet BSBTEC203 Research using the internet

ICTICT202 Work and communicate effectively in an ICT environment

BSBTEC202; or BSBXTW301

Use digital technologies to communicate in a work environment; or Work effectively in teams

Please note, this is not an indication that the ICT units of competency proposed for deletion are being superseded by the Business Services or Financial Services units of competency. In instances where the ICT unit of competency proposed for deletion is mapped to two units of competency, the initial ICT skill is covered by both units. The learner will not be required to undertake both units of competency but rather the trainer / learner will have the choice to decide which unit of competency is best suited. Please note, the BSB units were approved at the August AISC meeting and will be uploaded to training.gov.au before the submission of this project.

B2 Request for approval This submission puts the Case for Endorsement forward for the proposed components of the Information and Communications Technology Training Package Version 7.0.

The draft components submitted to the AISC for endorsement are detailed in Table 1 and summarised in Table 2 in Section A of this Case for Endorsement.

All components submitted for endorsement have been developed and reviewed in accordance with the Standards for Training Packages 2012, the Training Package Products Policy 2019 and the Training Package Development and Endorsement Policy 2019.

Evidence of consultation with states and territories, and evidence that the views of key stakeholders have been considered, is provided in Section C of this Case for Endorsement.

The training product changes outlined below are based on PwC’s Skills for Australia’s analysis of the feedback received through consultation with industry.

Table 7 Summary of training products changes by project

Project Training product changes Project 4 Getting a more Specialised Job in Telecommunications

• Update 3 qualifications to reflect the need for digital and technology skills and the convergence of IT and Telecommunication skills.

• Update 65 units of competency to reflect current Telecommunication industry practices and clarify training outcomes for users.

• Delete 36 units of competency due to low industry use and duplication of other existing units of competency.

• Create 5 skill sets to reflect skill needs in industry. • Delete 3 skill sets due to low industry use and duplication of other

existing skill sets. • Update 16 skill sets to address typographical errors.

C1 Conduct of enquiry and evidence of consultation


C. Evidence of industry supportThe ICT IRC support the submission of the training products detailed in this Case for Endorsement.

Name of Chair: David Masters, Information and Communications IRC Chair

Signature of Chair:

Date:

C1 Conduct of enquiry and evidence of consultation Our consultation approach has been guided by the following principles for training product development, which requires that our work should: A. Be industry led.B. Encourage broad and transparent stakeholder consultation.C. Respond quickly to industry skills needs and priorities.D. Be efficient and cost effective.E. Produce high quality and independently validated training products.

We have consulted with ICT IRC members, industry and other relevant stakeholders through the methods outlined below. A list of stakeholders consulted over the course of project work is found in Appendix 1.

IRC meetings

The ICT IRC has been engaged throughout all phases of Projects 4, as seen in Appendix 1, including initial consultation, review of consultation insights, training product recommendations and review of draft and final training products. IRC members have been engaged through formal IRC meetings, individual and focus group consultation, project working group (PWG) meetings (where applicable) and invitations to submit feedback for draft training products published on the PwC’s Skills for Australia website.

The table below provides a list of the IRC meetings where Project 4 was discussed with the ICT IRC.

Table 8 List of ICT IRC meetings

Meeting Date Meeting Attendees Meeting Type

5th August 2019 10 In person (Melbourne)

19th November 2019 9 Teleconference

20th February 2020 9 In person (Sydney)

26th March 2020 8 Teleconference

9th June 2020 7 Teleconference

8th October 2020 7 Teleconference

Project working group

Following approval of the Case for Change, a Project Working Group (PWG) for Project 4 was established to provide subject matter expertise for training product development work, and to



guide stakeholder engagement. PWG members for the project are listed in Table 12 of this Case for Endorsement.

PWG membership and composition was directed by the ICT IRC and aimed to reflect the representation of geographies and industry sectors appropriate for the project. The Project 4 PWG held teleconference meetings over the period from November 2019 to September 2020 and have provided written support and feedback on the training products. The PWG offered specialised input, connected PwC’s Skills for Australia to industry experts and considered recommendations in response to feedback and proposed training product changes. PWG members were also individually consulted on an ongoing basis to discuss training product changes and review key documents.

Targeted Consultations

Targeted consultations were conducted with groups and individuals identified as relevant stakeholders by the ICT IRC, PWG and industry contacts within the PwC’s Skills for Australia network.

As the ICT Information and Communications Technology Training Package is part of a national training system, PwC’s Skills for Australia sought consultation with, and invited feedback from stakeholders in all states and territories, including industry employers and organisations, peak bodies, government and registered training organisations (RTOs). Targeted consultations were generally conducted via one-on-one interview over the phone or in person, focus groups and feedback gathered through email correspondence.

In general, targeted consultation concentrated on geographies in which economic activity and employer demand is most concentrated for the relevant job roles addressed by the project. Furthermore, to capture feedback from stakeholders that were not able to be engaged via one-on-one interviews or focus groups, PwC’s Skills for Australia published draft training products on its website and social media channels for public review and encouraged IRC and PWG members to share published materials with their networks.

The image below shows a summary of types of stakeholders involved in the targeted consultations, including IRC and PWG members who were also targeted for one-on-one consultations. See Appendix 1 for the comprehensive list of individuals and organisations consulted throughout the project.



(i) Telecommunications consultations

(ii) Digital Technologies (Certificates I and II) consultations

Figure 4: Targeted consultation breakdown



Focus Groups Focus groups were held with RTOs, employers and industry peak bodies to obtain feedback on the current training package, identify skill gaps within the industry and to circulate the proposed changes to the training products. To seek representation across Australia, focus groups were held virtually using online collaborative tools to present the proposed changes and gather their feedback.

Table 9 Focus groups conducted

Meeting # Focus Group Attendees Date Number of

Participants Focus group

location 1 Microsoft 03 December 2019 3 Online

2 Ericsson 21 January 2020 3 Online

3 NIT Australia 21 January 2020 4 Online

4 RMIT Feedback Session 09 Thursday 2020 5 Online

5 NIT Australia 21 April 2020 5 Online

Engagement with State and Territory Training Authorities

State and Territory Training Authorities (STAs) have been involved throughout the review process and have provided feedback and advice on an ongoing basis. All STAs were consulted and were engaged to provide feedback on draft training products released during the following periods.

• Draft version public review period: 17 March – 17 April 2020. • Public validation period: 22 June 2020 – 24 July 2020. • Public validation period: 28 August 2020 – 10 September 2020. • Dedicated STA review period: 15 September 2020 – 29 September 2020.

STAs from New South Wales, Northern Territory, Queensland, South Australia, Tasmania and Western Australia indicated their support for this Case for Endorsement. The Australian Capital Territory STA notified PwC’s SfA on 23 September 2020 that the territory was in caretaker mode during the election period and would not be providing a response to any training package projects. The Victorian STA requested that a Report by Exception be included.

PwC’s SfA provided all STAs with a detailed summary of all training product changes since the public validation period in September 2020, making clear annotations across the Case for Endorsement, Companion Volume Implementation Guide, qualifications and updated units of competency to assist with the STA’s review process.

The ICT IRC formally voted upon feedback to be implemented, where appropriate, and provided clear direction to the SSO. The ICT IRC offered industry subject matter expertise to help interpret, analyse and incorporate feedback from STAs.

Reports by exception

It is noted that, prior to the final STA review of the Case for Endorsement, the Victorian STA was engaged and consulted with on a range of occasions, including one-on-one sessions with PwC’s Skills for Australia to incorporate the Victorian STA’s feedback into the training products. This included a teleconference meeting with the Victorian STA on 4 August 2020 to discuss feedback on the draft training products prior to the formal STA period. The purpose of this meeting was to work through any of the Victorian STA’s questions and concerns prior to the formal STA review period. It was intended to assist with early intervention and prevention of any future issues or concerns. Despite PwC’s Skills for Australia and the ICT IRC’s best efforts to reach a solution with the Victorian STA that also meets the needs of industry expressed throughout consultation, the Victorian STA has requested a Report by Exception be included in the Case for Endorsement. The



Victorian STA noted that they will be unable to support the Case for Endorsement and asked that a Report by Exception for Victoria be included within the Case for Endorsement. This is in relation to the stand-alone qualifications vs specialisations approach proposed in the Telecommunications qualifications that has resulted in the Amalgamation of Diploma and Advanced Diploma of Telecommunications. The content of the Victorian STA’s responses and engagement with PwC’s Skills for Australia is outlined in Appendix 3 for the AISC’s reference.

Draft training product review

Draft training products were published on PwC’s Skills for Australia’s website for public review and feedback across for the following time period:

• Project 4 Getting a more Specialised Job in Telecommunications (First Public Feedback Round), 17 March 2020 – 17 April 2020.

An additional public validation period on draft training products was also held. Draft training products were again made available on the PwC’s Skills for Australia website for the following time periods:

• 22 June 2020 – 24 July 2020. • 28 August 2020 – 10 September 2020.

Email alerts were also sent to 1,667 registered subscribers to PwC’s Skills for Australia’s ICT mailing list (including STA networks), IRC members, and PWG members advising that the draft training products were available for review on the project webpage.

Based on the download data available through PwC’s Skills for Australia’s website, there was a minimum of:

• 457 draft training product downloads for Project 4.

Training product consultation process Consultation on the proposed training products was integral in ensuring that training products meet the needs of learners and industry.

Consultation with stakeholders has been carried out by PwC’s Skills for Australia in three phases: the initial public draft training product review, the subsequent public validation and the final validation of training products by the IRC and IRC designated stakeholders.

Every RTO that has any of the seven telecommunications qualifications on scope has been contacted a minimum of three times (twice by email and once via a phone call). All RTOs, bar one, responded to PwC’s Skills for Australia’s communications and either provided feedback or chose not to comment on the proposed changes. No RTO cited that COVID-19 impacted their ability to provide feedback.

During the release of training products for the public review and public validation periods the Certificate II in Information, Digital Media and Technology was released as being superseded by the Certificate III in Information technology. Feedback during this period suggested the need for a qualification in the ICT Training Package at a Certificate II level. As a result of this feedback a Certificate II in Applied Digital Technologies was drafted to supersede both the Certificate I in Information, Digital Media and Technology and the Certificate II in Information, Digital Media and Technology. This qualification was produced based on feedback for numerous stakeholders and was shared with the STAs during the STA review period.

Summary of consultation for deletion of training products from the National Register

Throughout consultation period key stakeholders, including training providers were involved in the decision to delete training products from the National Register. Through consultations across RTOs and industry discussed the deletion of 36 units of competency.

During all three stages of consultations, the proposed deleted training product were discussed in detail and at length. The proposed specialisations and stand-alone qualification approaches were key actions that required feedback and validation by stakeholders. The approach that stakeholders



deemed to be the most suitable for industry was then explored further in light of the relevant skill sets and units of competency that would be required by industry. The reasons for the proposed deletion of units included either duplication with other training products or due to the skill no longer being required by the industry.

As part of our validation process we also engaged with major RTO providers across Australia to present the qualification redesign and proposed training package updates. RTOs were informed of the proposed changes to the training package, the timeline of these changes and they were given a chance to provide feedback on these changes. In addition, the IRC made an announcement to 20 industry representatives on the 5 December 2019 via video conference to inform the industry of the proposed changes.

D1 Industry advice on training delivery


D. Industry expectations about training delivery D1 Industry advice on training delivery Throughout consultations, industry highlighted the need for the ICT Training Package to be consistent and aligned to the rapidly changing requirements of the industry. Particularly in its ability to adapt to any technical component requirements throughout its units of competency and the related assessment requirements. In addition to these findings, job roles in ICT are continuing to evolve in order to meet the changing landscape, which is creating the need for learners to have adaptive skill sets. This includes the need for additional soft skills, including creative thinking, problem solving and teamwork. In addressing these consultation insights, the terminology across the ICT Training Package has been updated to be future proofed and adaptable to the changing technological needs of the industry. Furthermore, each training product and job role has been assessed and a determination was made if the inclusion of additional soft skills was required.

In addition to the learning content of the ICT training products, it was identified that the updates to the Performance Evidence were required for it to be consistent with the performance demands of the job role and Training Package Products requirements. The level of knowledge and complexity required for some ICT tasks, even at lower AQF levels, can be demanding. In order to determine the Performance Evidence requirements for each ICT unit, further industry checks were conducted to accurately determine how many times a learner should be required to complete the task outlined in the Performance Evidence to demonstrate competency.

Industry members advised that training delivery and assessments should be permitted to be performed in a simulated environment to ensure learner accessibility. This is provided that the simulated environment is realistic and sufficiently rigorous to cover all aspects of this sector’s workplace performance. This has been reflected in the assessment requirements of each reviewed unit.

Additional advice is included in the ICT Companion Volume Implementation Guide about industry’s expectations of training delivery, delivery modes and pathways, work-based learning strategies and learner characteristics, and assessments.

D2 Industry advice on traineeships and apprenticeships The ICT Industry Reference Committee is aware that these changes will impact current traineeships resulting from the changes to training products proposed in this Case for Endorsement. Current traineeships will need to provide transition arrangements for completion of various qualifications within the system.

In the long term the proposed changes to the ICT Training Package aim to encourage a greater uptake of traineeships, due to the flexibility created by the streamlining of the qualifications.

E1 Implementation management strategy


E. Implementation of new Training Package E1 Implementation management strategy Communication of changes to the ICT Information and Communications Technology Training Package may require RTOs to make changes to their qualifications on scope. To address this, the following communications strategy has been developed to notify stakeholders, including RTOs, of changes to the Training Package:

• Update the PwC’s Skills for Australia website, including publishing a news post on the ICT webpage

• Email all subscribers to the ICT industry on PwC’s Skills for Australia’s website • Email organisations and individuals previously engaged throughout the training product

development process, including STAs, employers, RTOs and peak bodies • Develop a summary document outlining the changes, and include it with the

abovementioned communications • Verbally communicate the changes at relevant meetings, conferences and events attended

PwC’s Skills for Australia team members • Share the changes with the broader public via social media, including the PwC’s Skills for

Australia LinkedIn page

In addition, an automated email will be sent from training.gov.au notifying all RTOs on scope of changes to the ICT Training Package.

E2 Licensing requirements Industry consultation indicates that changes made in relation to the training products do not affect any licensing requirements across Australia.

Licensing requirements which relate to other product the ICT Information and Communications Technology Training Package are listed in the ICT Implementation Guide in the ‘Implementation information’ section.

F1 Equity Reports


F. Quality assurance reports Independent Quality Reports, including an Editorial Report, an Equity Report, and a Quality Report have been included as part of this Case for Endorsement.

The reports attest to there being a quality-assured Companion Volume Implementation Guide prepared. PwC’s Skills for Australia confirms that this guide will be available on VETNet following publication of Version 7.0 of the ICT Information and Communications Technology Training Package on the National Register.

F1 Equity Reports The equity report for Project 4 was completed on 19 May 2020 by Quality Assurance Panellist Bernadette Delaney. The report can be found in Appendix 4. The report was amended on 2 June 2020 with the approval of the Quality Assurance Panellist to reflect updated project training products in accordance with new project timelines agreed with the Department of Education, Skills and Employment. The report was amended for a second time on 24 September 2020 with the approval of the Quality Assurance Panellist to reflect updates that resulted from the updating of Certificate II in Applied Digital Technologies.

F2 Editorial Reports The editorial report for Project 4 was completed on 19 May 2020 by Quality Assurance Panellist Bernadette Delaney. The report can be found in Appendix 5. The report was amended on the 2 June 2020 with the approval of the Quality Assurance Panellist to reflect updated project training products in accordance with new project timelines agreed with the Department of Education, Skills and Employment. The report was amended for a second time on 24 September 2020 with the approval of the Quality Assurance Panellist to reflect updates that resulted from the updating of Certificate II in Applied Digital Technologies.

F3 Quality Reports The quality report for Project 4 was completed on 5 June 2020 by Quality Assurance Panellist Anna Henderson. The report can be viewed in Appendix 6. The report was amended for a second time on 24 September 2020 with the approval of the Quality Assurance Panellist to reflect updates that resulted from the updating of Certificate II in Applied Digital Technologies.

F4 Declaration of alignment with standards Throughout the training product development process, we have ensured that developed qualifications, skill sets and units of competency meet industry needs and the requirements of:

• The Standards for Training Packages 2012 • Training Package Products Policy • Training Package Development and Endorsement Process Policy.

F5 Declaration of having met Training Package Quality Principles The table below provides statements which support that training products meet the Training Package Quality Principles.

Table 10 Declaration of having met the Training Package Quality Principles

Principle Evidence

1. Reflect identified workforce outcomes • The conduct of our enquiry, as outlined in Section C of this case for endorsement has ensured that industry needs have formed the basis of training product development.

• Existing training products have been amended to align with industry processes and procedures, and current and emerging technologies.

F5 Declaration of having met Training Package Quality Principles


Principle Evidence

• Training products have been updated to respond to the key trends identified in the ICT Industry Skills Forecast and Proposed Schedule of Work and key themes emerging from industry consultation.

• Updated qualifications include specialisations which directly align to industry job roles.

2. Support portability of skills and competencies including reflecting licensing and regulatory requirements

• We have closely involved relevant regulatory and licensing bodies in our training product development work, including targeted consultations with stakeholders listed in Appendix 1. Refer to Section E2 for further discussion of licensing requirements.

• Industry indicates no licensing or regulatory requirements have been impacted by the proposed modifications to training products listed in this Case for Endorsement.

3. Reflect national agreement about the core transferable skills and core job-specific skills required for job roles as identified by industry

• Our consultations have included stakeholders from national and multinational employers, peak bodies, RTOs and other subject matter experts, as outlined in Appendix 1. Consultation indicates the proposed modifications of the training products will facilitate the national and international portability of skills across the ICT industry sectors.

• The streamlining of qualifications offers learners a clearer way to attain the core skills required to attain a job in industry. This is further evidenced through the superseding of qualifications that industry deemed to not provide a job outcome for learners.

4. Be flexible to meet the diversity of individual and employer needs, including the capacity to adapt to changing job roles and workplaces

• Units of competency have been updated to ensure alignment with industry needs and workforce skill requirements. Furthermore, terminology used in Performance Criteria, Performance Evidence and Knowledge Evidence has been updated, where appropriate, to ensure it is sufficiently flexible to adapt to evolving industry processes, procedures and technologies.

• Qualifications have been updated and adapted to ensure appropriate and varied listed elective units of competency are available for learners. Moreover, Packaging Rules have been updated, where appropriate, to increase the number of units of competency that may be selected from elsewhere within the Information and Communications Technology Training Package (Version 7.0), other endorsed training packages or accredited courses to maximise each qualification's flexibility.

5. Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors

• Qualifications have been updated to provide learners with pathways from school into VET, between VET qualifications, into higher education, and into job roles in IT, with ‘exit points’ into specialised jobs existing for each qualification.

• We have kept no entry requirements for the ICT qualifications to allow for greater flexibility in qualification pathways.

• Five new skill sets have been created, ICTSS00110 Radio Frequency Skill Set, ICTSS00111 Optical Networking Skill Set, ICTSS00112 Internet Protocol Skill Set, ICTSS00113 Telecommunications Networking Management Skill Set and ICTSS00114 Advanced Telecommunications Networking Skill Set to clearly define the skills required for job roles relating to IP networking, radio frequency networking, optical networking, managerial and advanced telecommunications networking skills.

6. Support interpretation by training providers and others through the use of simple, concise language and clear articulation of assessment requirements

• The content of units of competency has been developed in consultation with industry and trainers and assessors, ensuring language used is relevant to workplaces and is easily understood in a training context.

F5 Declaration of having met Training Package Quality Principles


Principle Evidence

• A Companion Volume Implementation Guide will accompany Release 7.0 of the ICT Information and Communication Technology Industry Training Package to support implementation of training across a range of settings.

G1 Alignment with COAG ISC reforms to Training Packages


G. Implementation of COAG ISC reforms to Training Packages G1 Alignment with COAG ISC reforms to Training Packages The table below demonstrates the alignment of the draft training products with the COAG Industry and Skills Council reforms to Training Packages.

Table 11 Alignment with the COAG ISC reforms to Training Packages

Principle Evidence

1. Ensure obsolete and superfluous qualifications are removed from the system

• The amalgamating of seven Telecommunications qualifications into two generalist ICT qualifications streamlines the training products available and removes superfluous qualifications from the system.

• The amalgamating of two Information, Digital Media and Technology qualifications into one Applied Digital Technologies qualification removes superfluous qualifications from the system

2. Ensure that more information about industry’s expectations of training delivery is available to training providers to improve their delivery and to consumers to enable more informed course choices

• Training products have been clearly titled, with titles linked to job roles and/or to specific skills, enabling users without an in depth understanding of the VET system to make more informed course choices.

• A Companion Volume Implementation Guide will accompany Release 7.0 of the ICT Information and Communications Technology Training Package to support implementation of training across a range of settings.

• The specialisation approach in the updated Diploma and Advanced Diploma of Information Technology will offer learners the flexibility to choose a clear pathway into the workforce.

• Amalgamating seven existing telecommunication qualifications into two specialisations within the Diploma and Advanced Diploma of Information Technology. Packaging rules of the updated qualification allow for learner flexibility through the choice of specialisations available. The packaging creates clear pathways into the workforce by reflecting the convergence of telecommunication and IT skills.

3. Ensure that the training system better supports individuals to move easily from one related occupation to another

• Entry requirements have not been applied to the qualifications that have been updated, nor have prerequisite units of competency been added.

• Skill sets have been created in response to industry needs to ensure that clear pathways into qualifications and job roles exist.

4. Improve the efficiency of the training system by creating units that can be owned and used by multiple industry sectors

• Training products have been developed to be industry agnostic where appropriate. This includes removing sector-specific terminology from performance criteria, performance evidence and knowledge evidence where it can be replaced with more general language without negatively impacting training outcomes.

5. Foster greater recognition of skill sets

• Five new skill sets have been created and mapped with pathways into qualifications.

G2 Alignment of development work with AISC Cases for Change The Activity Orders for the Case for Change for Projects 4 was for a review of 103 units of competency and 7 qualifications, as outlined in

Table 3 in Section A of this Case for Endorsement.

The final result of the training product development work was a review of 11 qualifications and 102 units of competency, including 65 units of competency to be updated and 36 units of competency to be deleted, as outlined in Table 2 in Section A of this Case for Endorsement.

G3 Evidence that training products are publication ready


Our work also included non-endorsable changes to the training package. A list of these changes is available in Appendix 2.

G3 Evidence that training products are publication ready All draft training products are included in this Case for Endorsement. Subject to the AISC’s endorsement of the training products, they are ready for publication on the National Register.

We expect Version 7.0 of the Information and Communications Technology Training Package to be published on the National Register in January 2021.

H1 Copy of proposed training products


H. A copy of the full content of the proposed training products H1 Copy of proposed training products A full copy of the proposed training products for this project has been provided to the AISC as a separate attachment.

Appendix 1 Consultation


Appendices Appendix 1 Consultation The tables below list the stakeholders who provided feedback throughout PwC’s Skills for Australia training product development work in their capacity as IRC members, or through their participation in PWGs, focus groups, targeted consultations, and feedback on draft training products published on PwC’s Skills for Australia’s website.

Industry Reference Committee members

For a complete list of current ICT IRC members, please refer to the relevant AISC website page https://www.aisc.net.au/content/industry-reference-committees .

Project working group

Table 12 Project working group members

Individual Organisation Representation State/ Territory

Regional/ Remote Representation

Carolyn Wilcockson

Telstra Industry VIC No

Damien Charles NEC Australia Industry NT No Dominic Schipano CITT Industry VIC No Ian Hosking NBN Industry VIC No Josh Cunningham TAS Networks Industry TAS Yes Lisa Brown Australian Mobile

Telecommunications Association Ltd Peak Body NSW No

Omar Hammoud Ericsson Industry VIC Yes Patrick Emery Australian Communications and

Media Authority Peak Body VIC No

Sharyn Hooper / Geethani Nair

TAFE NSW RTO NSW No

Table 13 Targeted consultation participants



Adam Dengen Prestige Service Training RTO QLD Metropolitan Alan Daniel VIC STA (Chisolm) Other VIC Metropolitan Alan Penny Box Hill Institute Other VIC Regional Albert Bonaccorsi N/A Industry VIC Metropolitan Alison Wall NBN Industry VIC Metropolitan Amanda Hogarth NBN Industry VIC Metropolitan Amy Fernandez South East Region Learning

College RTO QLD Metropolitan

Andrew Roadknight VIC TAFE ICT Network RTO VIC Metropolitan Anna Gao Huawei Australia Industry NSW Regional Anne Murray-Bergan

Trinity Institute (Australia) RTO NSW Regional

Arjaree Veeraprach (Eve)

Sydney School of Business & Technology

RTO NSW Regional

Ashraf Haq Australian Institute of Science and Technology

RTO NSW Regional

Barry Vesperman BSA Limited Industry NSW Regional Bella Lough Ericsson Industry VIC Regional Ben Williams Lendlease Industry NSW Metropolitan Carl Holmes Ramsden Telecommunications

Training/ Comtech Training RTO WA Metropolitan

Carol Hays Libraries Tasmania Other TAS Regional

https://www.aisc.net.au/content/industry-reference-committees





Charles Hoang Australian Industry Group (AIG) Other NSW Metropolitan Claire Monks Training Package Development

Team - Industry Skills Advisory Council NT

Other NT Regional

Claire Ropelinen Libraries Tasmania Other TAS Regional Cosmos Vlahopoulos

Australian Digital and Telecommunications Industry Association (ADTIA)

Other VIC Metropolitan

Dale Laube Lendlease Industry NSW Metropolitan Danny McGuire Australian College of Information

Technology RTO QLD Regional

David Chatterton Amazon Web Services Industry VIC Metropolitan David Masters Microsoft Industry ACT Metropolitan David Smithwick Communications Workers Union

(CWU) Union VIC Metropolitan

Debbie Brodtman ComTech (Ramsden Telecommunications Training)

RTO VIC Metropolitan

Dominic Schipano Australian Digital and Telecommunications Industry Association (ADTIA)

Other VIC Metropolitan

Donald Attard RMIT University RTO VIC Metropolitan Eddie Vanda RMIT University RTO VIC Metropolitan Elizabeth Fuller Microsoft Industry NSW Metropolitan Elizabeth Kramer Byford Secondary College RTO WA Regional Emma Broadbent Cisco Industry NSW Metropolitan Emma McDonald Telstra Industry VIC Metropolitan Eve Lok Adelaide Institute of Business and

Technology RTO SA Regional

Farrina Diogo JobQuest RTO NSW Regional Filippa Ross Department of Employment, Small

Business and Training Other QLD Metropolitan

Frances Parnell Department of Training and Workforce Development

Other WA Metropolitan

Frank Nulty Lendlease Industry NSW Metropolitan Fredrick Treven Kangan Institute RTO VIC Metropolitan Gena Rattan NIT Australia RTO WA Metropolitan Gihan Ebaid TAFE NSW RTO NSW Metropolitan Giordana Caputo Community Media Training RTO NSW Metropolitan Graham Bridge Swinburne TAFE RTO VIC Metropolitan Greg Cheetham Arts, Communications, FInance

Industries and Property Services Other NSW Metropolitan

Hari Sethi NIT Australia RTO WA Metropolitan Harrison Streatfeild South East Region Learning

College RTO QLD Metropolitan

Himanshu Sethi Trinity Institute (Australia) RTO NSW Regional Ian Digney Launceston College RTO TAS Regional Ian Milner ACFIPS Industry NSW Regional Jacqueline Spencer Department of Education and

Training Other VIC Metropolitan

Jennifer Peachey Queensland Department of Education

Other QLD Metropolitan

Jim Watson VTQ Vocational Training Queensland

RTO QLD Regional

Jim Wyatt Optimi Digital Industry WA Metropolitan Josh Cunningham TAS Networks Industry TAS Regional Juliana Fitzpatrick SA STA Other SA Regional





Kerrie Evans Adelaide Institute of Business and Technology

RTO SA Regional

Kevin Harris Australian Information Industry Association (AIIA)

Other ACT Metropolitan

Lesley Kelk barefoot training RTO QLD Metropolitan Lisa Jones Australian College of Commerce &

Management RTO NSW Regional

Louise Smith Australian Computer Society Other NSW Metropolitan Luke Eberbach RMIT University RTO VIC Metropolitan Mark McAuliffe Central Regional TAFE RTO WA Regional Mark Rath Nine Network Australia Industry NSW Regional Matt Jolliffe North Metropolitian TAFE RTO WA Metropolitan Matthew Dance Skills Tasmania Government TAS Regional Megan Kirkham Kangan Institute / Bendigo TAFE RTO VIC Regional Michael Williams N/A Industry SA Regional Mizanur Rahaman Jabin Hopkins Institute of

Technology RTO SA Regional

Nicole Gazey Department of Education, Statewide Services

Government WA Metropolitan

Nipun Bhargava Protech Consultancy Pty Ltd Industry VIC Regional Noor Sateh RMIT University RTO VIC Metropolitan Owen Pierce Australian Cyber Security Growth

Network (AustCyber) Industry ACT Regional

Paramjit Jaswal The Imperial College of Australia RTO VIC Metropolitan Patrick Emery Australian Communications and

Media Authority (ACMA) Government VIC Metropolitan

Paul McSherry BSA Limited Industry NSW Regional Rebecca Ford Armadale Senior High School RTO WA Regional Ros Raimond NSW Education Standards Authority Government NSW Metropolitan Roxanne Streatfeild TAFE NSW RTO NSW Metropolitan Sam Cartwright Academy of Interactive

Entertainment Industry SA Regional

Sharon Sachse Scottsdale Library Other TAS Regional Sharyn Hooper TAFE NSW RTO NSW Metropolitan Shiraz Khan Optus Industry NSW Metropolitan Simon Montgomery Armadale Senior Hih School RTO WA Regional Simon Smith Official Intelligence Pty/ Ltd Industry VIC Metropolitan Stephen Elston Downer Group Industry NSW Regional Steve Minahan Optus Industry NSW Metropolitan Steven Dimech Cecil Andrews College RTO WA Regional Suresh Jindal Milcom Institute RTO VIC Metropolitan Yvonne Webb Industry Skills Advisory Council Industry NT Regional

Appendix 2 Non-endorsable components


Appendix 2 Non-endorsable components The IRC approved non-endorsable updates which will be implemented when the ICT Information and Communications Technology Training Package Version 7.0 is released on the National Register. This section outlines those updates.

Non-endorsable skill set updates

Table 14 Non-endorsable skill sets submitted

Current code Current title New code New title Mapping

5 skill sets to be created NA NA ICTSS00110 Radio Frequency Skill Set NC NA NA ICTSS00111 Optical Networking Skill Set NC NA NA ICTSS00112 Internet Protocol Networking Skill Set NC NA NA ICTSS00113 Telecommunications Networking

Management Skill Set NC

NA NA ICTSS00114 Advanced Telecommunications Networking Skill Set

NC

3 skill sets to be deleted ICTSS00044 Computing and Application

Fundamentals Skill Set NA NA D

ICTSS00046 Digital Literacy - eCitizen Skill Set

NA NA D

ICTSS00047 Digital Literacy Skill Set NA NA D 16 skill sets to be updated

ICTSS00048 Hardware Technician Skill Set ICTSS00048 Hardware Technician Skill Set E

ICTSS00077

Telecommunications Linesworker Copper Skill Set ICTSS00077

Telecommunications Linesworker Copper Skill Set E

ICTSS00078 Telecommunications Linesworker Fibre Skill Set ICTSS00078

Telecommunications Linesworker Fibre Skill Set E

ICTSS00083 Underground Installations Skill Set ICTSS00083 Underground Installations Skill Set E

ICTSS00084 Basic Open Cabler Registration Skill Set ICTSS00084

Basic Open Cabler Registration Skill Set E

ICTSS00085 Basic Restricted Cabler Registration Skill Set ICTSS00085

Basic Restricted Cabler Registration Skill Set E

ICTSS00086 ACMA Advanced Cabler Registration Skill Set ICTSS00086

ACMA Advanced Cabler Registration Skill Set E

ICTSS00087 Basic Technician Network Build and Operate Skill Set ICTSS00087

Basic Technician Network Build and Operate Skill Set E

ICTSS00091 Radio Technician Skill Set ICTSS00091 Radio Technician Skill Set E

ICTSS00092 Technical Help Desk Support Skill Set ICTSS00092 Technical Help Desk Support Skill Set E

ICTSS00093 Telecommunications Linesworker HFC Skill Set ICTSS00093

Telecommunications Linesworker HFC Skill Set E

ICTSS00094 Technician Fibre Skill Set ICTSS00094 Technician Fibre Skill Set E ICTSS00095 Fibre Splicer Skill Set ICTSS00095 Fibre Splicer Skill Set E

ICTSS00097

Telecommunications Customer Service Technician – HFC Technician Skill Set ICTSS00097

Telecommunications Customer Service Technician – HFC Technician Skill Set E

ICTSS00098 Network Technician HFC Skill Set ICTSS00098 Network Technician HFC Skill Set E

ICTSS00099 Cloud Design and Configuration Skill Set ICTSS00099

Cloud Design and Configuration Skill Set E

Appendix 2 Non-endorsable components


Non-endorsable qualification updates

The IRC approved non-endorsable qualification updates that will include a minor release of the following qualifications to update superseded elective units of competency.

Table 15 Non-endorsable qualifications submitted

Current code Current title New code New title Mapping 8 qualifications to be updated

ICT20219 Certificate II Telecommunications Network Build and Operation

ICT20219 Certificate II Telecommunications Network Build and Operation

E

ICT20319 Certificate II in Telecommunications Technology

ICT20319 Certificate II in Telecommunications Technology

E

ICT30120 Certificate III in Information Technology

ICT30120 Certificate III in Information Technology

E

ICT30419 Certificate III in Telecommunications Network Build and Operation

ICT30419 Certificate III in Telecommunications Network Build and Operation

E

ICT30519 Certificate III in Telecommunications Technology

ICT30519 Certificate III in Telecommunications Technology

E

ICT40120 Certificate IV in Information Technology

ICT40120 Certificate IV in Information Technology

E

ICT41119 Certificate IV in Telecommunications Network Design

ICT41119 Certificate IV in Telecommunications Network Design

E

ICT41219 Certificate IV in Telecommunications Engineering Technology

ICT41219 Certificate IV in Telecommunications Engineering Technology

E

33

Appendix 3 Report by Exception – Victorian STA As noted above in Section C1, the Victorian STA requested a Report by Exception be included in the Case for Endorsement. Reports by Exception are utilised when an industry or government stakeholder holds a differing view from that contained in the Case for Endorsement and provides the AISC with an objective overview of the issue and the steps taken to find a resolution.

Victorian STA and PwC’s Skills for Australia – Summary

The Victorian STA responded to PwC’s Skills for Australia on 29 September 2020, in conjunction with the CMM Services for Engineering and Business Industries, informing that they had reviewed the documentation and would provide conditional support for the Case for Endorsement progressing to the December 2020 AISC meeting. The Victorian STA noted that they would appreciate PwC’s Skills for Australia’s advice on six items before providing their support. These items include:

• Item 1: Transition period • Item 2: ICT20120 Certificate II in Applied Digital Technologies • Item 3: Amalgamation of Diploma and Advanced Diploma Telecommunication

qualifications • Item 4: Packaging Rules for Specialisations • Item 5: Inclusion of WHS / OHS in units • Item 6: Non-Endorsable Changes

PwC’s Skills for Australia provided a response to the Victorian STA on 6 October 2020. The Victorian STA provided a second response on 13 October 2020. The Victorian STA noted that they will be unable to support the Case for Endorsement and asked that a Report by Exception for Victoria be included within the Case for Endorsement in relation to Item 3 Amalgamation of Diploma and Advanced Diploma of Telecommunications. The Victorian STA noted that this amalgamation may make it difficult for employers to identify specific skills. This is due to the broad nature of the units and where multiple specialisations can be achieved within one qualification. The Victorian STA believes the Telecommunications qualifications should remain discrete qualifications, regardless of apparent convergence of job roles and skills.

PwC’s Skills for Australia have noted the Victorian STAs feedback and included a Report by Exception for Victoria within the Case for Endorsement. PwC’s Skills for Australia noted that they have consulted with industry experts on the Telecommunications Project Working Group and the Information and Communications Technology IRC that included representatives from leading employers such as Cisco, Ericsson, NBN, NEC and Telstra in relation to the amalgamation. PwC’s Skills for Australia also consulted with every Registered Training Organisation nationally that currently has the Diploma, Advanced Diploma, Graduate Diploma and/or Graduate Certificate Telecommunication qualifications on their scope of registration. PwC’s Skills for Australia are satisfied that the consultation strategy undertaken ensured that Telecommunication outcomes are not lost through amalgamation.

Victorian STA and PwC’s Skills for Australia – Engagement and Rationale

PwC’s Skills for Australia and the Victorian STA have engaged in continuous communications and worked with the ICT IRC and Telecommunications PWG to seek arrangement on the structure of the qualifications.

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Please see below a summary of the engagement and the rationale of each stakeholder that highlights the best efforts to reach a solution with the Victorian STA, that also meets the industry needs expressed throughout consultation:

• PwC’s Skills for Australia and the Victorian STA had a teleconference meeting on 4

August 2020 at the conclusion of the public review and public validation period. The purpose of this meeting was to work through any questions and concerns that the Victorian STA may have had prior to the formal STA review period.

• PwC’s Skills for Australia sought to attain an indicative position from Victorian STA in relation to their support for Project 4. During the meeting on 4 August 2020, the Victorian STA indicated that at this stage they would not support the Case for Endorsement at the December 2020 AISC meeting.

• The Victorian STA noted the rationale for this decision was in relation to:

(i) the proposed superseding of the Certificate I (ICT10115) and Certificate II (ICT20115) into Certificate III (ICT30220) (issue 1);

(ii) the stand-alone qualifications vs specialisations approach proposed in the Telecommunications qualifications (issue 2); and

(iii) training product updates such as the qualification mapping and updating the ICT Networking (ICTNWK) units of competency (issue 3).

• In response to the feedback provided by the Victorian STA, PwC’s Skills for Australia made a range of alterations, including:

o In response to issue 1, PwC’s Skills for Australia worked with the Victorian Curriculum and Assessment Authority to determine an alternative solution.

o In response to issues 2 and 3, PwC’s Skills for Australia took these suggestions to the subject matter experts in the Telecommunications PWG on 12 August 2020 for discussion. Please see Table 12 for the list of the Telecommunications PWG members. It consists of representatives from leading employers such as Ericsson, NBN, NEC and Telstra.

• The outcomes from the Telecommunications PWG meeting on 12 August 2020, included:

o The Telecommunications PWG did not agree with the Victorian STA’s position on issue 2 in relation to retaining the higher AQF Telecommunications as standalone qualifications; and

o The Telecommunications PWG agreed with the Victorian STA’s position on a substantial number of proposed updates put forward in issue 3 in relation to training product updates. PwC’s Skills for Australia actioned these recommendations.

• The rationale for the Telecommunications PWG not supporting issue 2 included:

o The Telecommunications PWG noted that employers are now requiring different skills from their employees due to the convergence of job roles and skills for higher AQF Telecommunications qualifications;

o The Telecommunications PWG were satisfied that the Telecommunication outcomes are not lost through the amalgamation; and

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o The Telecommunications PWG were satisfied with the consultation strategy undertaken, noting that every RTO that scoped the higher AQF Telecommunications qualifications was consulted with or contacted on three separate occasions for comment.

• The altered Telecommunications training products were then available for a second preliminary STA review on the PwC’s Skills for Australia STA portal from 28 August to 10 September 2020 before the formal STA review period from 15 September 2020 to 29 September 2020.

• In addition, PwC’s Skills for Australia took the feedback provided by the Victorian STA and the Telecommunications PWG to the ICT IRC meeting on 16 September 2020. The ICT IRC members agreed with the position and rationale put forward by the Telecommunications PWG.

Victorian STA and PwC’s Skills for Australia – Communications during the STA Review Period

Please find a copy of the responses from the Victorian STA and PwC’s Skills for Australia below in relation to the six items that the Victorian STA sought advice on:

(1) Transition:

(i) Victorian STA Response #1 – 29 September 2020

ASQA recently approved an extended transition period for ICT Release 5 superseded and deleted training products until 31 December 2021. It would be appropriate if the same opportunity could be provided for ICT Release 6 qualifications and units of competency that will be superseded and/or deleted. There are a high number of VCAL enrolments in ICT10115 Certificate I in Information, Digital Media and Technology and ICT20115 Certificate II in Information, Digital Media and Technology where learners and RTOs would benefit from an extended transition period. RTOs will in effect be transitioning directly from Release 5 to Release 7 if Release 7 is available on TGA early in the New Year following endorsement at the December 2020 AISC meeting. The extended Release 5 transition date will closely coincide with new transition date for Release 7, unless it is extended to mid-2022. It is notable that two qualifications ICT50120 Diploma of Information Technology and ICT60120 are undergoing another code change, requiring RTOs who are not delivering the current Telecommunications qualifications to again update their scope of registration. This is perhaps an unfortunate by-product of amalgamating qualifications.

(ii) PwC’s Skills for Australia Response #1 – 6 October 2020

Thank you for your feedback. PwC’s Skills for Australia (PwC’s SfA) will take this to the Information and Communications Technology Industry Reference Committee (IRC) to seek their direction on applying for a transition extension for all the qualifications impacted by this project.

PwC’s SfA notes the high number of VCAL enrolments in ICT10115 Certificate I in Information, Digital Media and Technology and ICT20115 Certificate II in Information, Digital Media and Technology. However, feedback received to date has indicated that RTOs and learners will not benefit from an extended transition period for these two qualifications as it would not align with the schooling calendar year (i.e. mid-2022). Stakeholders have noted that transitioning mid-year would be disruptive particularly to Year 11 and 12 students.

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PwC’s SfA acknowledges your concerns regarding qualifications undergoing code changes in a short time period and we will endeavour to avoid this occurring in future projects. PwC’s SfA notes that the code change in a short time period has arisen in ICT50120 Diploma of Information Technology and ICT60120 Advanced Diploma of Information Technology as a consequence of Project 2 ‘Getting a job in IT’ and Project 3 ‘Getting a better job in IT’ being fast-tracked due to the COVID-19 pandemic.

(iii) Victorian STA Response #2 – 13 October 2020

OK, thanks – please advise when you have discussed with the IRC. Regarding the impact of an extended transition period on school students, RTOs may still choose to transition to the new qualifications when they are ready – they do not have to wait the full 18 months should it be approved.

(2) ICT20120 Certificate II in Applied Digital Technologies:


The Victorian STA is supportive of the revised approach to supersede the current Certificate I and II in Information, Digital Media and Technology with this new qualification. I note BSBSUS211 Participate in sustainable work practices is included as a core unit in this qualification. I understand that PwC consulted closely with the VCAA during the development phase, given that the lower level ICT qualifications are delivered as part of VET delivered in Secondary Schools. Are you able to provide a rationale as to why this unit was preferred in the core over BSBCRT201 Develop and apply thinking and problem solving skills, particularly given the nature of the likely cohort? This unit would provide a foundation for critical thinking skills for learners as they progress through the higher level ICT qualifications, each of which contains a BSBCRT unit in the core.


Thank you for your feedback. PwC’s SfA notes that the rationale for the inclusion of BSBSUS211 Participate in sustainable work practices (BSBSUS211) as a core in ICT20120 Certificate II in Applied Digital Technologies (ICT20120) derived from the ICT20115 Certificate II in Information, Digital Media and Technology where BSBSUS201 Participate in environmentally sustainable work practices (BSBSUS201) is a core unit of competency. BSBSUS201 has been updated to become BSBSUS211 in BSB Release V7.0 that was endorsed at the August Australian Industry Skills Committee meeting.

PwC’s SfA acknowledges that this is a different approach to the higher-level ICT qualifications that each contain a BSBCRT unit of competency in the core. The rationale for this variation is ICT20120 has been designed as a pathway qualification to assist learners developing the necessary digital and technology skills in varied contexts. It is not intended to lead to ICT industry job roles, as is the case for the higher level ICT qualifications. To date, no stakeholder feedback was received that indicated that BSBCRT201 should be included in the core of this qualification.


Thanks for this – it should be noted that critical thinking is a highly transferable skill that has application across a number of ICT industry job roles and in a number of different contexts.

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(3) Amalgamation of Diploma and Advanced Diploma Telecommunication qualifications:


The Victorian STA understands a key driver for the amalgamation of the Diploma and Advanced Diploma qualifications is the convergence of Information Technology and Telecommunications job roles and skills. While this may be appropriate, are you able to advise of strategies to ensure that the identity of Telecommunications is not lost within the amalgamation? It may be difficult for employers to identify specific skills, due to the broad nature of the units, particularly where multiple specialisations can be achieved within one qualification. In the Diploma qualification, in addition to the 6 units that comprise the Telecommunications Network Engineering specialisation (Group N), there are another 29 Telecommunications Network Engineering units listed within Group O under the heading ‘Telecommunications Network Engineering’. If learners chose all 14 electives from this subheading, they would still not achieve a specialisation in Network Engineering, which may be confusing to both employers and learners. The CMM for Engineering advises that this list of 29 units could be further broken down into at least three technical sub-sectors of Radio Communications, Network Engineering and Optical and Network Engineering.

The CMM Engineering has advised that the Network Engineering specialisations at both Diploma and Advanced Diploma include the same unit - ICTNPL413 Evaluate networking regulations and legislation for the telecommunication industry. ICTPMG506 Prepare network project briefs and ICTPRG605 Manage development of technical solutions from business specifications are both listed in the electives, with the latter unit also listed as part of the Systems development and analysis specialisation in the Advanced Diploma. Given that the packaging rules for the Advanced Diploma allow an additional three units from an AQF 5 level qualification, coupled with the three units available in both qualifications, potentially Advanced Diploma students would only need to complete an additional four electives. This may compromise the AQF integrity of the Advanced Diploma qualification and we suggest that the packaging rules for the Diploma qualification are tightened so that this does not occur.


Thank you for your feedback. The Telecommunications Project Working Group and the Information and Communications Technology IRC included representatives from leading employers such as Cisco, Ericsson, NBN, NEC and Telstra. PwC’s SfA also consulted with every Registered Training Organisation nationally that currently has the Diploma, Advanced Diploma, Graduate Diploma and/or Graduate Certificate Telecommunication qualifications on their scope of registration. Throughout the project, consultations focused on determining which skills industry employers require from their employees. This guided the units of competency selected in the Telecommunications Network Engineering specialisations in ICT50120 Diploma of Information Technology and ICT60120 Advanced Diploma of Information Technology. The consultation strategy was underpinned by a commitment to ensuring that Telecommunications outcomes are not lost through the amalgamation. This is similar to the approach PwC’s SfA undertook for other sectors such as digital and interactive games, networking and software development in Project 2 ‘Getting a job in IT’ and Project 3 ‘Getting a better job in IT’.

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Thank you for your feedback regarding the Telecommunications Network Engineering specialisation. PwC’s SfA would be happy to break down the Telecommunications Network Engineering’ subcategory of 29 electives into three sub-sectors: Radio Communications, Network Engineering and Optical and Network Engineering. Could the CMM for engineering please advise which units of competency should be included in each sub-sector? PwC’s SfA notes that learners have the ability to choose 14 Telecommunications electives from this subheading and not achieve a specialisation in Telecommunication Network Engineering if they do not undertake the units of competency in the Telecommunication Network Engineering specialisation. This is consistent across all specialisations and sectors in Diploma and above qualifications in Information and Communications Technology.

Regarding the AQF integrity of the Diploma and Advanced Diploma, we acknowledge the Victorian STA’s concerns regarding the overlap of the telecommunications units of competency in these two qualifications. The units selected for these qualifications were proposed by stakeholders who determined that the units were applicable to both qualifications. We do note that this may lead to some overlap, however stakeholders support that the difference between the core units and other requirements of the qualifications provides sufficient distinction between the outcomes, and that the benefits of the inclusion of these units of competency outweighs the concerns for the telecommunications industry.


The Victorian STA believes the Telecommunications qualifications should remain discrete qualifications, regardless of apparent convergence of job roles and skills. The distinction between the Telecommunications Network Engineering specialisation and Group O with same heading in the Diploma does not provide industry or learners with sufficient clarity. This is further compounded by the duplication of units in the Networking Engineering specialisations at Diploma and Advanced Diploma levels. While PwC’s response indicates that the consultation strategy was underpinned by a commitment to ensure Telecommunications outcomes are not lost, we feel this has not been achieved. Although the same approach has been applied, there does not appear to be similar confusion with the other specialisations within these qualifications.

Combined with the separation of the packaging rules for specialisations from the groups containing the specialist UoCs, transparency and clarity for industry, learners and RTOs is lost. Although the importance of Ministers’ priorities to reduce the number of qualifications is acknowledged and understood, the Telecommunications outcomes should be retained within unique qualifications.

The CMM for Engineering is unable to provide a detailed list of UoCs for subgroups given his current workload and asks that PwC undertake this exercise. TPU suggests that this is the role of the SSO as the Training Package developer

(4) Packaging Rules for Specialisations:


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The Victorian STA has previously advised PwC regarding inappropriate location of the packaging rules for specialisations at the end of the long lists of electives. For clarity and transparency, it would be appreciated if the specialisation rules were included above the individual specialisation groups.


Thank you for your feedback. The structure of the packaging rules is based on feedback received from Editorial and Equity and Quality Assurance panellists, and it is consistent with other ICT qualifications. Specialisation packaging rules are listed at the end of the packaging rules section for the ICT Training Package where specialisations are not mandatory for the qualification. It is also noted in the packaging rules prior to the list of core and elective units that 'The rules to achieve a specialisation are detailed at the qualification end.'


See above (in reference to VIC STA Response #2 for Item #3).

(5) Inclusion of WHS / OHS in units:


I am advised that in two units, ICTNWK555 Determine best-fit topologies for local networks and ICTNWK560 Determine best-fit topologies for wide area networks, there is reference to WHS/OHS in the Knowledge Evidence that is not specifically referenced in the PCs, which only mention compliance with legislation.

The CMM for Engineering has advised that ‘legislation’ may cover a very broad areas, and a greater emphasis on WHS/OHS in the PCs is appropriate where it is specifically reference in the Knowledge Evidence.


Thank you for your feedback. PwC’s SfA has updated Performance Criteria 1.1 in ICTNWK555 Determine best-fit topologies for local networks to the following:

- Obtain work details and scope from relevant personnel and arrange for site access in compliance with security arrangements, legislation, work health and safety (WHS) requirements, codes, regulations and standards.

PwC’s SfA has updated Performance Criteria 1.2 in ICTNWK560 Determine best-fit topologies for wide area networks to the following:

- Obtain work details and scope from relevant personnel and arrange for site access in compliance with security arrangements, legislation, work health and safety (WHS) requirements, codes, regulations and standards.


Thank you.

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(6) Non-Endorsable Changes:


The remaining Telecommunications qualifications at AQF Level 2 to Level 4 updated in 2019 now contain a number of superseded BSB and HLT units. I note these qualifications are not included in the Non-Endorseable changes as part of the CFE. Are you able to advise when these qualifications will be updated via a minor release to include the latest available version of these units following the publication of BSB Release 7 in October 2020? I also note there are several BSB units listed in these qualifications that are not yet available on TGA, however, this will occur in October and well before Release 7 is uploaded to TGA in 2021.


Thank you for your feedback. PwC’s SfA will be including these qualifications as part of the non-endorsable changes in the Case for Endorsement before submission. PwC’s SfA will provide VIC STA with an updated copy of the Case for Endorsement for your reference.


Thank you.

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Appendix 4 Equity Report The following equity report was produced by Bernadette Delaney as part of the quality assurance process.

Equity Report Section 1 – Cover page

Information required Detail

Training Package title and code ICT Information and Communications Technology Training Package (Version 7.0)

Number of new qualifications and their titles 1

Nil

Number of revised qualifications and their titles

ICT20120 Certificate II in Applied Digital Technologies

ICT50220 Diploma of Information Technology

ICT60220 Advanced Diploma of Information Technology

Number of new units of competency and their titles

Nil

Number of revised units of competency and their titles

65 (see Attachment A)

Confirmation that the draft training package components meet the requirements in Section 2 Equity checklist of draft training package components

The draft training package components meet the requirements in Section 2 Equity checklist of draft training package components.

Is the Equity Report prepared by a member of the Quality Assurance Panel? If ‘yes’ please provide the name.

Yes

Bernadette Delaney

Date of completion of the report 19th May 2020 amended 24th September, 2020

1 When the number of training products is high the titles can be presented as an attached list.

Appendix 4 Equity Report


Section 2 – Equity checklist of draft training package components

Equity requirements Equity reviewer comments

Provide brief commentary on whether the draft endorsed components meet each of the equity requirements

The training package component(s) comply with Standard 2 of the Standards for Training Packages 2012. The standard requires compliance with the Training Package Products Policy, specifically with the access and equity requirements: • Training Package developers must

meet their obligations under Commonwealth anti-discrimination legislation and associated standards and regulations.

• Training Package developers must ensure that Training Packages are flexible and that they provide guidance and recommendations to enable reasonable adjustments in implementation.

Yes, there is compliance with Standard 2 of the Standards for Training Packages 2012 (STP) and Training Package Products Policy 2019 (TPPP).

Access and Equity Requirements (TPPP,1.5)

One of the aims of this project was to revised training products so that they would increase the skills and knowledge available to users across the changing field of Information and Communications Technology (ICT) thereby increasing their potential for users to access employment. This is particularly evidenced in the three revised draft qualifications (ICT20120 Applied Digital Technologies; ICT50220 Diploma of Information Technology; ICT60220 Advanced Diploma of Information Technology) which include a broad range of elective choices suited to the diversity of roles in the industry.

The draft ICT Information and Communications Technology Training Package Companion Volume Implementation Guide (Version 7)(CVIG v7.0) has a section titled Access and Equity Considerations. This section explains to the users of the training package the types of factors to consider in implementing the training and assessment. It describes the categories that may impact on learners requiring individual support. The section refers to the responsibilities of Registered Training Organisations (RTOs) in delivering qualifications and supporting students.

The section outlines legislative responsibilities with learners with a disability.

Flexibility and reasonable adjustment (TPPP,1.5.2)

As described in the Case for Endorsement (CfE) this project has aimed to provided flexibility within the training package through specialisations, electives and skill sets to meet rapidly changing job roles, workplaces and industry needs in the ICT field. As it states, ‘the redesign will allow employers and learners to ‘pick and choose’ the skills they require for their specific jobs’(CfE,p9).

The draft CVIG v7.0 advises Registered Training Organisations (RTOs) about implementing reasonable adjustments to respond to different needs of learners and ensure equitable access to training products. This section also provides links to additional resources such as the Australian Disability Clearing House on Education and Training. This information follows the Policy requirements (TPPP,1.5.2).

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Provide brief commentary on whether the draft endorsed components meet each of the equity requirements Foundation Skills (TPPP,1.3)

There is a section in the draft CVIG v7.0 explaining the approach to Foundation Skills in the units of competency. The Foundation Skills are described in detail on each of the units but clearly relate to the skills essential to achieving the Performance Criteria. As per the Policy guidance, these Foundation Skills reflect and do not exceed the skills required in the workplace (TTTP, 1.3.2). The Information and Communications Technology (ICT) Performance Criteria contain technical requirements, so where the foundation skills are not explicit, they are described in a table in the field provided.

Foundation Skills were reviewed to ensure that they were essential and related clearly to the Performance Criteria.

Units of Competency, Importing & Mapping (TPPP, 2.0)

The draft units presented have the required codes and titles. Unit codes follow the prescribed conventions and the titles have been reviewed to ensure they concisely describe the unit outcomes. A mapping table was provided in the draft CVIGv7.0 which incorporated the required components of the equivalence tables. This table registered equivalent status of the units and explained the approach to revisions or non- equivalence. Appendix 9 in the Case for Endorsement also contained this table as per the Training Package Development and Endorsement Process Policy requirements (12.3). Imported units were checked for currency (TPPP,2.3.3).

Entry requirements

There were no entry requirements in the revised qualifications (TPPP,3.2).

Section 3 - Training Package Quality Principles

Quality Principle 4

Be flexible to meet the diversity of individual and employer needs, including the capacity to adapt to changing job roles and workplaces.

Key features

Do the units of competency meet the diversity of individual and employer needs and support equitable access and progression of learners? What evidence demonstrates that the units of competency and their associated assessment requirements are clearly written and have consistent breadth and depth so that they support implementation across a range of settings? Are there other examples that demonstrate how the key features of flexibility are being achieved?

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1. What evidence demonstrates that the draft components provide flexible qualifications/units of competency that enable application in different contexts?’

Neither of the revised qualifications had entry requirements.

Packaging rules were flexible with a wide range of electives and specialisations offered. These rules allow for importing of units of competency from other training packages or units of competency from other qualifications within the ICT Training Package, as well as specifically nominated core units. This will allow for a broad range of typical jobs in the industry to be covered by the two qualifications (TPPP,3.5.1).

The units of competency do not present any barriers to entry as they have no prerequisites. Terminology used in Performance Criteria, Performance Evidence and Knowledge Evidence has been updated, to ensure it is sufficiently flexible to adapt to evolving industry processes, procedures and technologies (CfE, p21).

2. Is there evidence of multiple entry and exit points?

The three draft qualifications (ICT20120 Certificate II in Information Technology; ICT50220 Diploma of Information Technology; ICT60220 Advanced Diploma of Information Technology) to be endorsed do not have entry requirements.

Skills Sets also enhance accessibility to the qualifications with all presented having credit pathways to qualifications.

3. Have prerequisite units of competency been minimised where possible?

There were no prerequisites in the ICT units presented in this review.

4. Are there other examples of evidence that demonstrate how the key features of the flexibility principle are being achieved?

The ICT Training Products presented had reviewed the terminology used in unit titles and content to ensure they would be relevant for the foreseeable future (CfE, p11).

The draft units of competency developed will apply to a number of different work contexts in the ICT industries. This was often reflected in the units of competency and qualification descriptions.

Quality Principle 5

Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors.

Key features

Support learner transition between education sectors.

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1. What evidence demonstrates pathways from entry and preparatory level as appropriate to facilitate movement between schools and VET, from entry level into work, and between VET and higher education qualifications?

The range of qualifications with pathways to potential occupations are outlined in the CVIG v7.0,p95. This table lists all the different qualifications at various Australian Qualification Framework levels and potential occupational titles.

There were no credit arrangements with higher education.

Skill sets pathways to ICT qualifications are described in the CVIG v7.0. p110 (TPPP,4.1.3).

The ICT qualifications suitable as an Australian traineeship or apprenticeship pathway are outlined in CVIG v7.0. p118. There is also a section on VET in Schools and relevant qualifications. (TPPP,3.6.1).

Quality Principle 6

Support interpretation by training providers and others through the use of simple, concise language and clear articulation of assessment requirements.

Key features

Support implementation across a range of settings and support sound assessment practices.


1. Does the Companion Volume Implementation Guide include advice about: • Pathways • Access and equity • Foundation skills?

(see Training Package Standard 11)

The draft CVIG v7.0 has advice on pathways, access and equity and foundation skills. Pathways in relation to qualifications and possible employment outcomes are included in the draft CVIG v7.0 (p 92).

Skill Set pathways to qualifications are described in the draft CVIG v7.0 as per Training Package Products Policy requirements(p109).

2. Are the foundation skills explicit and recognisable within the training package and do they reflect and not exceed the foundation skills required in the workplace?

The foundation skills are clearly documented for each unit if they are not explicit in the performance criteria. These additional foundation skills essential to performance stated on each unit provide sufficient guidance to training product users. In particular, due to the technical nature of many ICT units of competency, it is important to have these foundation skills clearly stated.

The foundation skills are also relevant to the assessment requirements and would be covered in the application of these requirements. Foundations Skills have been designed to be assessible.

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Attachment A Units of competency 4 non-equivalent units of competency updated to align content with industry skills needs and standards:

1. ICTNWK555 Determine best-fit topologies for local networks

2. ICTNWK560 Determine best-fit topologies for wide area networks

3. ICTSUS811 Conduct and manage life cycle assessments for sustainability

4. ICTTEN524 Diagnose and organise repair of complex equipment faults

61 equivalent units of competency updated to align content with industry skills needs and standards:

1. ICTCMP502 Conduct radio communications site audits

2. ICTICT531 Test network using virtual instruments

3. ICTICT818 Develop knowledge management strategies

4. ICTICT819 Lead analysis of information and communications technology business strategy

5. ICTICT822 Manage automated ICT system applications

6. ICTNPL412 Apply business acumen to network planning

7. ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry

8. ICTNWK561 Design enterprise wireless local area networks

9. ICTOPN507 Plan and configure dense wavelength division multiplexing optical networks

10. ICTOPN508 Perform acceptance and commissioning tests on optical networks

11. ICTOPN509 Plan for optical system upgrades

12. ICTOPN510 Test and commission dense wavelength division multiplexing transmission systems

13. ICTOPN511 Test performance of specialised optical devices

14. ICTOPN512 Analyse and integrate specialised optical devices

15. ICTOPN605 Manage optical ethernet transmission

16. ICTOPN606 Manage dense wavelength division multiplexing transmission systems

17. ICTOPN607 Design dense wavelength division multiplexing systems

18. ICTOPN608 Analyse optical transmission systems

19. ICTPMG506 Prepare network project briefs

20. ICTRFN504 Test cellular handset enhancements and international roaming agreements

21. ICTRFN505 Test and measure cellular phone and network equipment performance

22. ICTRFN506 Evaluate radio frequency signal coverage plots

23. ICTRFN603 Monitor the capacity of and recommend changes to cellular mobile networks

24. ICTRFN804 Produce radio link budgets

25. ICTRFN805 Analyse cellular mobile network systems

26. ICTRFN806 Analyse satellite communications systems

27. ICTSUS502 Install and test virtual infrastructure

28. ICTSUS603 Integrate sustainability in ICT planning and design projects

29. ICTSUS604 Prepare business cases for sustainability and competitive advantage in ICT projects

30. ICTSUS812 Lead applied research in ICT sustainability

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31. ICTTEN519 Design network building projects

32. ICTTEN520 Commission network equipment

33. ICTTEN521 Integrate network systems and equipment

34. ICTTEN522 Cut over new and replacement network equipment

35. ICTTEN523 Locate, diagnose and rectify complex system equipment faults

36. ICTTEN525 Install, configure and test local area network switches

37. ICTTEN526 Dimension and design a radio frequency identification system

38. ICTTEN527 Plan wireless mesh networks

39. ICTTEN613 Assess integration of international network equipment into Australian networks

40. ICTTEN614 Conduct network system optimisation and administration

41. ICTTEN615 Manage network traffic

42. ICTTEN616 Rectify client services following network outages and faults

43. ICTTEN617 Manage common channel signalling networks

44. ICTTEN618 Analyse and organise repair of highly complex networks

45. ICTTEN619 Test new software and hardware releases

46. ICTTEN620 Produce and evaluate architecture designs for convergent cellular mobile networks

47. ICTTEN621 Design and configure IP-MPLS networks with virtual private network tunnelling

48. ICTTEN622 Produce ICT network architecture designs

49. ICTTEN623 Design and manage internet protocol TV in a service provider network

50. ICTTEN817 Plan transmission networks

51. ICTTEN818 Align systems with product and technology strategy

52. ICTTEN819 Translate domain and solution architectures into platform requirements and designs

53. ICTTEN820 Manage end to end architectural solutions across multiple domains

54. ICTTEN821 Manage solution architecture and impacts

55. ICTTEN822 Manage application layer solutions

56. ICTTEN823 Manage voice, data and internet protocol network solutions

57. ICTTEN824 Manage network testing strategies

58. ICTTEN825 Investigate applications of cloud networks in network switching

59. ICTTEN826 Evaluate and apply digital signal processing to communication systems

60. ICTTEN827 Produce engineering solutions

61. ICTTEN828 Manage development and application of testing artefacts

36 units of competency were reviewed and deleted from the ICT Information and Communications Training Package Version 7.0:

1. ICTEDU501 Develop and deliver training associated with new and modified products

2. ICTICT101 Operate a personal computer

3. ICTICT102 Operate word-processing applications

4. ICTICT103 Use, communicate and search securely on the internet

5. ICTICT104 Use digital devices

6. ICTICT105 Operate spreadsheet applications

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7. ICTICT106 Operate presentation packages

8. ICTICT107 Use personal productivity tools

9. ICTICT108 Use digital literacy skills to access the internet

10. ICTICT202 Work and communicate effectively in an ICT environment

11. ICTICT801 Lead research into identifying new marketplace opportunities

12. ICTICT803 Endorse business plan components for a new initiative

13. ICTICT811 Manage an information architecture project

14. ICTICT812 Develop a business intelligence framework

15. ICTNPL501 Develop planning strategies for core network design

16. ICTNPL502 Develop planning strategies for access network design

17. ICTNPL503 Apply service measures and demand forecasting to products and services planning

18. ICTNPL504 Develop planning strategies for building environment design

19. ICTNPL601 Plan the development and growth of the telecommunications network

20. ICTNPL602 Forecast service demand

21. ICTNPL603 Undertake network performance analysis

22. ICTPMG502 Develop customer premises equipment installation project plans

23. ICTPMG611 Prepare a detailed design brief

24. ICTPMG801 Manage a telecommunications workplace

25. ICTPMG803 Undertake a telecommunications project

26. ICTPMG804 Evaluate and use telecommunications management networks

27. ICTPRO501 Develop training, marketing and sales resources for telecommunications products

28. ICTRFN602 Produce and evaluate architecture designs for WiMAX networks

29. ICTSUS804 Use ICT to improve sustainability outcomes

30. ICTSUS805 Manage improvements in ICT sustainability

31. ICTTEN503 Design an electronic system for a telecommunications network

32. ICTTEN510 Undertake planned outage management

33. ICTTEN512 Design and implement an enterprise voice over

34. ICTTEN809 Analyse business specifications to produce technical solutions

35. ICTTEN815 Manage project requirements and process implementations

36. ICTTEN816 Scope project requirements and process solutions

Skill sets 5 skill sets were newly created from the ICT Information and Communications Training Package Version 7.0:

• ICTSS00110 Radio Frequency Skill Set • ICTSS00111 Optical Networking Skill Set • ICTSS00112 Internet Protocol Networking Skill Set • ICTSS00113 Telecommunications Networking Management Skill Set • ICTSS00114 Advanced Telecommunications Networking Skill Set

3 skill sets were deleted from the ICT Information and Communications Training Package Version 7.0:

• ICTSS00044 Computing and Application Fundamentals Skill Set • ICTSS00046 Digital Literacy - eCitizen Skill Set

49

• ICTSS00047 Digital Literacy Skill Set

Appendix 5 Editorial Report


Appendix 5 Editorial Report The following editorial report was produced by Bernadette Delaney as part of the quality assurance process.

Editorial Report 1. Cover page


Training Package title and code ICT Information and Communications Technology Training Package (Version 7.0)

Number of new qualifications and their titles 2 Nil

Number of revised qualifications and their titles ICT20120 Applied Digital Technologies ICT50220 Diploma of Information Technology ICT60220 Advanced Diploma of Information Technology

Number of new units of competency and their titles Nil

Number of revised units of competency and their titles 65 (see Attachment A)

Confirmation that the draft training package components are publication-ready

Yes

Is the Editorial Report prepared by a member of the Quality Assurance Panel? If ‘yes’ please provide a name.

Yes Bernadette Delaney

Date of completion of the report 19th May 2020 amended 24th September, 2020

2 When the number of training products is high the titles can be presented as an attachment.

51

2. Content and structure

Units of competency Editorial requirements Comments Standard 5: • The structure of units of competency complies with the unit

of competency template.

Units of competency complied with the template. Each unit of competency has a code with a training package identifier that meets the AVETMISS Standard in length. All unit titles described the unit outcome and were no more than 100 characters. The Application section of the units had consistency across all units of competency reviewed and reflected the unit content. The elements, performance criteria and foundation skills sections complied with the template.

Standard 7: • The structure of assessment requirements complies with the

assessment requirements template.

The Assessment Requirements complied with the template. Performance Evidence specified the volume of evidence and clearly set out the process or product to be presented. Knowledge Evidence related directly to the Performance Criteria and clearly stipulated what the candidate must know in order to perform the work task described in the unit of competency.

Qualifications Editorial requirements Comments by the editor

Standard 9: • The structure of the information for qualifications complies

with the qualification template.

The Qualification structure complied with the template. All required fields were completed. There was detailed information in the Qualification Description field in relation to the work roles in the draft qualifications (ICT20120 Certificate II in Applied Digital Technologies; ICT50220 Diploma of Information Technology; ICT60220 Advanced Diploma of Information Technology). The need for this detail was questioned in the Editorial process. PwC Skills for Australia explained this detail was based on industry advice to describe the broad range of roles in the new qualifications and to provide guidance about the changes from the numerous superseded qualifications. The Packaging Rules nominated the core and elective requirements and both qualifications contained specialisations. All superseded qualifications were listed in the mapping information.

Standard 10: • Credit arrangements existing between Training Package

qualifications and Higher Education qualifications are listed in a format that complies with the credit arrangements template.

There were no national credit arrangements at this time for qualifications presented.

52

Companion Volumes Editorial requirements Comments by the editor

Standard 11: • A quality assured companion volume implementation guide

is available and complies with the companion volume implementation guide template.

The ICT Information & Communications Technology Training Package Companion Volume Implementation Guide (Version 7) covered all the requirements in the Standards for Training Package template. This included mapping and equivalence table, imported and prerequisite units, licensing and pathways advice to occupations and from skill sets. Suitable apprenticeship and VET in schools’ pathways were also suggested to guide RTOs.

3. Proofreading

Editorial requirements Comments by the editor • Unit codes and titles and qualification codes and titles are

accurately cross-referenced throughout the training package product(s) including mapping information and packaging rules, and in the companion volume implementation guide.

Unit codes and titles and qualification codes and titles were checked for consistency across the training package products. Mapping in the Case for Endorsement and the ICT Information & Communications Technology Training Package Companion Volume Implementation Guide (Version 7) was consistent with the individual units of competency and the qualifications. Qualification and units of competency revised and imported were checked in relation to the detail provided in the ICT Information & Communications Technology Training Package Companion Volume Implementation Guide (Version 7).

• Units of competency and their content are presented in full. Units of competency and their content were presented in full and reviewed.

• The author of the Editorial Report is satisfied with the quality of the training products, specifically with regard to: o absence of spelling, grammatical and typing mistakes o consistency of language and formatting o logical structure and presentation of the document. o compliance with the required templates

This Editorial Report is satisfied with the quality of the training products, specifically with regard to:

• absence of spelling, grammatical and typing mistakes

• consistency of language and formatting • logical structure and presentation of the

document. • compliance with the required templates

53

Attachment A Units of competency 4 non-equivalent units of competency updated to align content with industry skills needs and standards:

1. ICTNWK555 Determine best-fit topologies for local networks 2. ICTNWK560 Determine best-fit topologies for wide area networks 3. ICTSUS811 Conduct and manage life cycle assessments for sustainability 4. ICTTEN524 Diagnose and organise repair of complex equipment faults

61 equivalent units of competency updated to align content with industry skills needs and standards: 1. ICTCMP502 Conduct radio communications site audits 2. ICTICT531 Test network using virtual instruments 3. ICTICT818 Develop knowledge management strategies 4. ICTICT819 Lead analysis of information and communications technology business strategy 5. ICTICT822 Manage automated ICT system applications 6. ICTNPL412 Apply business acumen to network planning 7. ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry 8. ICTNWK561 Design enterprise wireless local area networks 9. ICTOPN507 Plan and configure dense wavelength division multiplexing optical networks 10. ICTOPN508 Perform acceptance and commissioning tests on optical networks 11. ICTOPN509 Plan for optical system upgrades 12. ICTOPN510 Test and commission dense wavelength division multiplexing transmission systems 13. ICTOPN511 Test performance of specialised optical devices 14. ICTOPN512 Analyse and integrate specialised optical devices 15. ICTOPN605 Manage optical ethernet transmission 16. ICTOPN606 Manage dense wavelength division multiplexing transmission systems 17. ICTOPN607 Design dense wavelength division multiplexing systems 18. ICTOPN608 Analyse optical transmission systems 19. ICTPMG506 Prepare network project briefs 20. ICTRFN504 Test cellular handset enhancements and international roaming agreements 21. ICTRFN505 Test and measure cellular phone and network equipment performance 22. ICTRFN506 Evaluate radio frequency signal coverage plots 23. ICTRFN603 Monitor the capacity of and recommend changes to cellular mobile networks 24. ICTRFN804 Produce radio link budgets 25. ICTRFN805 Analyse cellular mobile network systems 26. ICTRFN806 Analyse satellite communications systems 27. ICTSUS502 Install and test virtual infrastructure 28. ICTSUS603 Integrate sustainability in ICT planning and design projects 29. ICTSUS604 Prepare business cases for sustainability and competitive advantage in ICT projects 30. ICTSUS812 Lead applied research in ICT sustainability 31. ICTTEN519 Design network building projects 32. ICTTEN520 Commission network equipment 33. ICTTEN521 Integrate network systems and equipment 34. ICTTEN522 Cut over new and replacement network equipment 35. ICTTEN523 Locate, diagnose and rectify complex system equipment faults 36. ICTTEN525 Install, configure and test local area network switches 37. ICTTEN526 Dimension and design a radio frequency identification system 38. ICTTEN527 Plan wireless mesh networks 39. ICTTEN613 Assess integration of international network equipment into Australian networks 40. ICTTEN614 Conduct network system optimisation and administration 41. ICTTEN615 Manage network traffic 42. ICTTEN616 Rectify client services following network outages and faults 43. ICTTEN617 Manage common channel signalling networks 44. ICTTEN618 Analyse and organise repair of highly complex networks 45. ICTTEN619 Test new software and hardware releases 46. ICTTEN620 Produce and evaluate architecture designs for convergent cellular mobile networks 47. ICTTEN621 Design and configure IP-MPLS networks with virtual private network tunnelling 48. ICTTEN622 Produce ICT network architecture designs 49. ICTTEN623 Design and manage internet protocol TV in a service provider network 50. ICTTEN817 Plan transmission networks

54

51. ICTTEN818 Align systems with product and technology strategy 52. ICTTEN819 Translate domain and solution architectures into platform requirements and designs 53. ICTTEN820 Manage end to end architectural solutions across multiple domains 54. ICTTEN821 Manage solution architecture and impacts 55. ICTTEN822 Manage application layer solutions 56. ICTTEN823 Manage voice, data and internet protocol network solutions 57. ICTTEN824 Manage network testing strategies 58. ICTTEN825 Investigate applications of cloud networks in network switching 59. ICTTEN826 Evaluate and apply digital signal processing to communication systems 60. ICTTEN827 Produce engineering solutions 61. ICTTEN828 Manage development and application of testing artefacts 36 units of competency were reviewed and deleted from the ICT Information and Communications Training Package Version 7.0:

1. ICTEDU501 Develop and deliver training associated with new and modified products 2. ICTICT101 Operate a personal computer 3. ICTICT102 Operate word-processing applications 4. ICTICT103 Use, communicate and search securely on the internet 5. ICTICT104 Use digital devices 6. ICTICT105 Operate spreadsheet applications 7. ICTICT106 Operate presentation packages 8. ICTICT107 Use personal productivity tools 9. ICTICT108 Use digital literacy skills to access the internet 10. ICTICT202 Work and communicate effectively in an ICT environment 11. ICTICT801 Lead research into identifying new marketplace opportunities 12. ICTICT803 Endorse business plan components for a new initiative 13. ICTICT811 Manage an information architecture project 14. ICTICT812 Develop a business intelligence framework 15. ICTNPL501 Develop planning strategies for core network design 16. ICTNPL502 Develop planning strategies for access network design 17. ICTNPL503 Apply service measures and demand forecasting to products and services planning 18. ICTNPL504 Develop planning strategies for building environment design 19. ICTNPL601 Plan the development and growth of the telecommunications network 20. ICTNPL602 Forecast service demand 21. ICTNPL603 Undertake network performance analysis 22. ICTPMG502 Develop customer premises equipment installation project plans 23. ICTPMG611 Prepare a detailed design brief 24. ICTPMG801 Manage a telecommunications workplace 25. ICTPMG803 Undertake a telecommunications project 26. ICTPMG804 Evaluate and use telecommunications management networks 27. ICTPRO501 Develop training, marketing and sales resources for telecommunications products 28. ICTRFN602 Produce and evaluate architecture designs for WiMAX networks 29. ICTSUS804 Use ICT to improve sustainability outcomes 30. ICTSUS805 Manage improvements in ICT sustainability 31. ICTTEN503 Design an electronic system for a telecommunications network 32. ICTTEN510 Undertake planned outage management 33. ICTTEN512 Design and implement an enterprise voice over 34. ICTTEN809 Analyse business specifications to produce technical solutions 35. ICTTEN815 Manage project requirements and process implementations 36. ICTTEN816 Scope project requirements and process solutions

Skill sets 5 skill sets were newly created from the ICT Information and Communications Training Package Version 7.0:

1. ICTSS00110 Radio Frequency Skill Set 2. ICTSS00111 Optical Networking Skill Set 3. ICTSS00112 Internet Protocol Networking Skill Set 4. ICTSS00113 Telecommunications Networking Management Skill Set 5. ICTSS00114 Advanced Telecommunications Networking Skill Set

3 skill sets were deleted from the ICT Information and Communications Training Package Version 7.0:

55

1. ICTSS00044 Computing and Application Fundamentals Skill Set 2. ICTSS00046 Digital Literacy - eCitizen Skill Set 3. ICTSS00047 Digital Literacy Skill Set

Appendix 6 Quality Assurance Report


Appendix 6 Quality Assurance Report The following quality assurance report was produced by Anna Henderson as part of the quality assurance process.

Quality Report

Section 1 – Cover page


Training Package title and code ICT Information and Communications Technology Training Package Version 7.0

Number of new qualifications and their titles • Nil

Number of revised qualifications and their titles

Three revised qualifications:

• ICT20120 Certificate II in Applied Digital Technologies

• ICT50220 Diploma of Information Technology

• ICT60220 Advanced Diploma of Information Technology

These qualifications supersede and are not equivalent to 9 qualifications from ICT Information and Communications TP Version 7.0.3

Number of new units of competency and their titles

• Nil

Number of revised units of competency and their titles

• 65 revised units of competency See Attachment A

Confirmation that the panel member is independent of:

• the Training Package or Training Package components review (‘Yes’ or ‘No’)

• development and/or validation activities associated with the Case for Endorsement

(‘Yes’ or ‘No’) • undertaking the Equity

and/or Editorial Reports for the training package products that are the subject of this quality report (‘Yes’ or ‘No’)

Yes, I am independent of: • ICT Training Package • The development and validation activities • The Equity and Editorial reports.

3 Full details are in the ICT Information Communications Technology Training Package Companion Volume Implementation Guide (CVIG) Version 7.0



Confirmation of the Training Packages or components thereof being compliant with the Standards for Training Packages 2012

Yes, the ICT Information and Communications Technology TP V:7.0 is compliant with the Standards for Training Packages 2012

Confirmation of the Training Packages or components thereof being compliant with the Training Package Products Policy

Yes, the ICT Information and Communications Technology TP V:7.0 is compliant with the Training Package Products Policy.

Confirmation of the Training Packages or components thereof being compliant with the Training Package Development and Endorsement Process Policy

Yes, the ICT Information and Communications Technology TP V:7.0 is compliant with the Training Package Development and Endorsement Process Policy Note that this report validates work to date, but the validation meeting has not been conducted yet. See Standard 3 (the endorsement process has not been completed).

Panel member’s view about whether: • the evidence of consultation

and validation process being fit for purpose and commensurate with the scope

• estimated impact of the proposed changes is sufficient and convincing

Yes

Name of panel member completing Quality Report

Anna Henderson

Date of completion of the Quality Report

24th September, 2020


Section 2 – Compliance with the Standards for Training Packages 2012

Standards for Training Packages

Standard met ‘yes’ or ‘no’

Evidence supporting the statement of compliance or noncompliance (including evidence from equity and editorial reports)

Standard 1 Training Packages consist of the following: 1. AISC endorsed

components: • qualifications • units of

competency • assessment

requirements (associated with each unit of competency)

• credit arrangements

2. One or more quality assured companion volumes

Yes The ICT Information and Communications Technology Training Package (TP) V:7.0 submission consists of the following endorsed components:

• 3 qualifications

• 65 units of competency

• Credit arrangements are discussed in the ICT Information and Communications Technology TP V:7.0 Companion Volume Implementation Guide (CVIG). Currently no credit arrangements exist between any ICT qualifications and higher education qualifications (page 94).

• A quality assured Companion Guide – ICT Information and Communications Technology TP V:7.0 CVIG.

Standard 2

Training Package developers comply with the Training Package Products Policy

Yes The draft Training Package components comply with this Standard:

Coding and titling –: the qualifications and units of competency comply with the coding and titling policy.

Foundation Skills -: The ICT Information and Communications Technology TP V:7.0 CVIG provides further explanation about foundation skills. The language, literacy and numeracy skills are represented by the five core skills set out in the Australian Core Skills Framework (ACSF): Learning, reading, writing, oral communication and numeracy. The employability skills are represented by either the Employability Skills Framework or the Core Skills for Work Developmental Framework.

Mapping - the mapping tables found in the ICT Information and Communications Technology TP V:7.0 CVIG. They include equivalence status of the endorsed components.

Qualification packaging rules –the rules for the qualifications allow for packaging for a range of contexts.

Qualification – occupational/pathway advice – occupation outcome advice is included in the ICT V:7.0 CVIG.


Standard 3 Training Package developers comply with the AISC Training Package Development and Endorsement Process Policy

Yes The ICT review in this submission comply with the AISC Training Package Development and Endorsement Process Policy.

• The ICT Case for Endorsement (CfE) provides information about the ICT Project 4. The key drivers for change were to addresses changes within the telecommunications and networking industry as information technology (IT) and telecommunications job roles progressively converge. Rapid technological advances within telecommunication networks, shifts to fifth-generation wireless (5G) networks, increased investment in cyber capabilities and security, and the evolution of business models, have pressured individuals to upskill and reskill in the IT sector to remain competitive. Although these changes have predominantly affected telecommunications technical specialists and telecommunications engineering professionals, they have also shown to be pervasive in broader IT roles. PwC’s Skills for Australia note that this has necessitated updates to the ICT Training Package to create fit-for-future-purpose qualifications and clarify pathways into jobs within networking and telecommunications industries.

Consultation

The ICT CfE outlines consultations undertaken.

Following approval for the Case for Change, a Project Working Group (PWG) was established to provide subject matter expertise and to guide stakeholder engagement.

PWG membership and composition was directed by the ICT Industry Reference Committee (IRC) and aimed to reflect the representation of geographies and industry sectors appropriate for the project. The PWG is holding teleconference meetings over the period November 2019 to December 2020 and providing written support and feedback on the training products. To date, the PWG offered specialised input, connected PwC’s Skills for Australia to industry experts and considered recommendations in response to feedback and proposed training product changes. PWG members were individually consulted on an ongoing basis to validate key issues and review key documents.

Consultation inclusions: • focus groups • targeted consultations • engagement with State and Territory Training Authorities • website consultation based on draft products • public validation (22nd June to 24th July 2020).

•





• PwC’s Skills for Australia advised that consultation with stakeholders has been carried out in three phases: the initial public draft training product review, the subsequent public validation and the final validation of training products by the IRC and IRC designated stakeholders. PwC’s Skills for Australia noted that COVID-19 has not impacted on the ability of RTOs to provide feedback.

Standard 4 Units of competency specify the standards of performance required in the workplace

Yes The draft units of competency are well written, and adequately specify standards of performance required in the workplace.

Standard 5 The structure of units of competency complies with the unit of competency template

Yes

The structure of the draft units of complies with all aspects of the unit of competency template: application, elements, performance criteria, foundation skills and unit mapping information.

The Editorial report confirms that ‘each unit of competency has a code with a training package identifier that meets the AVETMISS Standard in length. All unit titles described the unit outcome and were no more than 100 characters. The Application section of the units had consistency across all units of competency reviewed and reflected the unit content. The elements, performance criteria and foundation skills sections complied with the template’.

Standard 6 Assessment requirements specify the evidence and required conditions for assessment

Yes All draft units of competency specify the performance evidence (including references to volume and/or frequency), the assessment conditions and the knowledge evidence to be demonstrated for assessment. The assessment requirements cross-reference well to the performance criteria requirements.

Standard 7 Every unit of competency has associated assessment requirements. The structure of assessment requirements complies with the assessment requirements template

Yes The structure of the Assessment Requirements is compliant covering performance and knowledge evidence, assessment conditions and a link to the Companion Volume Implementation Guide. Each section of the assessment requirements presented follows the required template and provides volume or frequency for the performance evidence. Knowledge evidence reflects the requirements to achieve the performance evidence and unit requirements. Assessment conditions are clearly stated.





Standard 8 Qualifications comply with the Australian Qualifications Framework specification for that qualification type

Yes

The qualifications comply with the AQF specification for the qualification type.

Standard 9 The structure of the information for the Australian Qualifications Framework qualification complies with the qualification template

Yes The structure of the qualifications complies with the qualification template. The qualification description field is quite detailed so as describe the broad range of roles in the revised qualifications and to provide guidance about the changes from the numerous superseded qualifications. The packaging rules nominate core and elective requirements including specialisations. All superseded qualifications are listed in the mapping information.

Standard 10 Credit arrangements existing between Training Package qualifications and Higher Education qualifications are listed in a format that complies with the credit arrangements template

Yes As stated in the ICT CVIG V7.0 (page 94), there are currently no national credit arrangements between qualifications in the ICT TP and Higher Education qualifications.

Standard 11 A quality assured companion volume implementation guide produced by the Training Package developer is available at the time of endorsement and complies with the companion volume implementation guide template.

Yes The Training Package components in this submission are accompanied by the ICT Information and Communications Technology TP V:7.0 CVIG. The CVIG complies with the companion volume implementation guide template included in the 2012 Standards and has been quality assured in line with the PwC’s Skills for Australia editorial processes.





Standard 12 Training Package developers produce other quality assured companion volumes to meet the needs of their stakeholders as required.

Yes The ICT Information and Communications Technology TP V:7.0 CVIG includes information about how the ICT qualifications related to job outcomes.

The CVIG provides extensive assistance for implementation and training delivery, including information on access and equity, reasonable adjustment strategies, VET in schools, and occupational outcomes of qualifications.

PwC’s Skills for Australia has produced many more companion resources for the other industry sectors they cover.


Section 3 – Compliance with the training package quality principles Note: not all training package quality principles might be applicable to every training package or its components. Please provide a supporting statement/evidence of compliance or non-compliance against each principle. Quality principle 1. Reflect identified workforce outcomes

Key features Quality principle is met: Yes / No or N/A

Evidence demonstrating compliance/non compliance with the quality principle

Please see examples of evidence in the Training Package Development and Endorsement Process Policy

Driven by industry’s needs Yes Key drivers of ICT Project 4 were the following: Addressing the convergence of IT and telecommunications job roles due to changing technology, cyber threats and evolving telecoms business models. Addressing the requirement for workers to upskill and reskill due to the new risks that have emanated as a result of COVID-19. The pandemic has also seen numerous businesses implement new telecommunications technologies, such as virtual collaboration tools and high-speed networks, to rapidly respond to changed work conditions. Whilst COVID-19 has accelerated the implementation of new technologies, the inherent nature of the ICT industry had required frequent reskilling and upskilling of workers to adapt to the rapid digitalisation and new technological trends. Responding to stakeholder feedback that the seven telecommunication specific qualifications currently available are not providing the skills or job outcomes required by industry because of the convergence and advances in technology.

Proved Compliant and responds to government policy initiatives Training package component responds to the COAG Industry and Skills Council’s (CISC) training package-related initiatives or directions, in particular the 2015 training package reforms. Please specify which of the following CISC reforms are relevant to the training product and identify supporting evidence: • ensure obsolete and superfluous

qualifications are removed from the system

•

Yes Compliance with Government policy initiatives The ICT Project 4 TP sought to follow AISC requirements and support the COAG Industry and Skills Council reforms to training packages by:

• Streamlining seven qualifications into two specialisations to update training products due to the convergence of Information Technology and Telecommunication job roles and skills

• Creating flexibility within the training package through specialisations, electives and skill sets to meet rapidly changing job roles, workplaces and industry needs

• Modifying select units to ensure industry relevance and to support interpretation by training providers

• Addressing new and emerging skills needs for Telecommunications professionals.


• ensure that more information about industry’s expectations of training delivery is available to training providers to improve their delivery and to consumers to enable more informed course choices

• ensure that the training system

better supports individuals to move easily from one related occupation to another

• improve the efficiency of the

training system by creating units that can be owned and used by multiple industry sectors

• • foster greater recognition of skill

sets

Training delivery/flexibility (supporting movement from related occupations) • PwC’s Skills for Australia noted that throughout consultations, industry has highlighted the need for the ICT Training Package to be consistent and aligned to the rapidly changing requirements of the industry. Particularly in its ability to adapt to any technical component requirements throughout its units of competency and the related assessment requirements. In addition to these findings, job roles in ICT are continuing to evolve in order to meet the changing landscape, which is creating the need for learners to have adaptive skill sets. This includes the need for additional soft skills, including creative thinking, problem solving and teamwork. In addressing these consultation insights, the terminology across the ICT Training Package has been updated to be future proofed and adaptable to the changing technological needs of the industry.

Improve efficiency of the training system • In addition to the learning content of the ICT training products, it was identified that the updates to the Performance Evidence were required for it to be consistent with the performance demands of the job role and Training Package Products requirements. PwC’s Skills for Australia noted that the level of knowledge and complexity required for some ICT tasks, even at lower AQF levels, can be demanding. In order to determine the Performance Evidence requirements for each ICT unit, further industry checks were conducted to accurately determine how many times a learner should be required to complete the task outlined in the Performance Evidence to demonstrate competency.

Reflect contemporary work organisation and job profiles incorporating a future orientation

Yes The ICT V7.0 CVIG details how the ICT qualifications relate to ICT job profiles at many vocational levels and in many ICT specialty fields including the following:

• Telecommunications • ICT programming • Networking • Networking technology • Network engineering • Systems administration • User support • Records assistance • Service delivery quality assurance • Web design


• Graphic/media development/design • Interactive media • Help desk/PC support • Customer support • Information systems • ICT office administration/management • ICT procurement • Domain specialism • Solutions engineering • Software programming/engineering • E-business • Internet/intranet • Big data • Cloud computing • Cyber security • Digital games


Quality principle 2: Support portability of skills and competencies including reflecting licensing and regulatory requirements


Evidence demonstrating compliance with the quality principle Please see examples of evidence in the Training Package Development and Endorsement Process Policy

Support movement of skills within and across organisations and sectors

Yes The ICT Information and Communications Technology TP V:7.0 supports careers and skill development in the industry. Occupation outcome advice for included in the ICT CVIG.

ICT V:7.0 presents a consolidation of 11 qualifications into 3 qualifications that allow greater flexibility in meeting learner and enterprise needs. Rather than have qualifications for each ICT sector they allow a learner to complete a general ICT qualification or achieve specialisation in an ICT field.

Promote national and international portability

Yes Portability is supported by a range of imported units in all qualifications to support transferability of skills across the industry. Each qualification allows for units to be selected from specialist pools of elective units, including units that may be drawn from other training packages and accredited courses.

Reflect regulatory requirements and licensing

Yes PwC’s Skills for Australia ICT industry consultations indicated that changes made in relation to the training products do not affect any licensing requirements across Australia. Licensing requirements which affect the ICT Information and Communications Technology Training Package are listed in the ICT Implementation Guide in the ‘Implementation information’ section.


Quality principle 3: Reflect national agreement about the core transferable skills and core job-specific skills required for job roles as identified by industry


Evidence demonstrating compliance with the quality principle

Please see examples of evidence in the Training Package Development and Endorsement Process Policy

Reflect national consensus

Yes The overall development and consultation process of the ICT TP V:7.0, as discussed in the CfE, allowed for engagement with industry and other stakeholders throughout the life of the project to inform the drafts prior to submission of the final product.

Recognise convergence and connectivity of skills

Yes The flexibility in the draft ICT V:7.0 units will allow them to be accessed across these industry sectors as electives in a broad range of qualifications, and skill sets.

As discussed, the draft qualifications and skill sets feature multi-skilled

outcomes.

Quality principle 4: Be flexible to meet the diversity of individual and employer needs including the capacity to adapt to changing job roles and workplaces



Meet the diversity of individual and employer needs

Yes The ICT TP V:7.0 draft submission supports diversity.

The CVIG provides advice on access and equity considerations including reasonable adjustment for learners with disabilities.

Support equitable access and progression of learners

Yes The ICT Training Package components have been developed so they are applicable across job roles and across industries wherever possible. Equitable access and progression of learners is supported because the draft units of competency developed will apply to a number of different ICT work contexts.


Quality principle 5: Facilitate recognition of an individual’s skills and knowledge and support movement between the school, vocational education and higher education sectors



Support learner transition between education sectors

Yes The ICT Training Package V:7.0 CVIG provides information about learner transition via vocational training. Learner transition is supported in various ways including:

• Not incorporating entry requirements in the IT qualifications

• Updating skill sets and qualifications to provide learners with pathways from school into VET, between VET qualifications, into higher education, and into job roles in IT, with ‘exit points’ into specialised jobs.


Quality principle 6: Support interpretation by training providers and others through the use of simple, concise language and clear articulation of assessment requirements



Support implementation across a range of settings

Yes The ICT qualifications support implementation: • Qualifications have been updated and adapted to ensure appropriate

and varied listed elective units of competency are available for learners. Packaging rules have been updated to support the convergence of skills.

• 5 new skill sets have been created in this project to add to flexible delivery and enhance accessibility to qualifications.

• Occupation outcomes advice is included in the ICT Information and Communications Technology TP V:7.0 CVIG.

Support sound assessment practice

Yes The ICT Training Package, V:7.0 supports sound assessment practice. The assessment requirements in all the units of competency in this submission cross reference well to the elements and performance criteria.

Support implementation

Yes The draft qualifications in this submission support implementation because the packaging rules are flexible with a wide range of electives in specialised pools. These rules allow for importing of units of competency from other training packages or accredited courses.

Implementation advice is ready for publication at the same time as the training package release in the CVIG.


Appendix A

Units of competency 4 non-equivalent units of competency updated to align content with industry skills needs and standards:

• ICTNWK555 Determine best-fit topologies for local networks

• ICTNWK560 Determine best-fit topologies for wide area networks

• ICTSUS811 Conduct and manage life cycle assessments for sustainability

• ICTTEN524 Diagnose and organise repair of complex equipment faults

61 equivalent units of competency updated to align content with industry skills needs and standards:

• ICTCMP502 Conduct radio communications site audits

• ICTICT531 Test network using virtual instruments

• ICTICT818 Develop knowledge management strategies

• ICTICT819 Lead analysis of information and communications technology business strategy

• ICTICT822 Manage automated ICT system applications

• ICTNPL412 Apply business acumen to network planning

• ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry

• ICTNWK561 Design enterprise wireless local area networks

• ICTOPN507 Plan and configure dense wavelength division multiplexing optical networks

• ICTOPN508 Perform acceptance and commissioning tests on optical networks

• ICTOPN509 Plan for optical system upgrades

• ICTOPN510 Test and commission dense wavelength division multiplexing transmission systems

• ICTOPN511 Test performance of specialised optical devices

• ICTOPN512 Analyse and integrate specialised optical devices

• ICTOPN605 Manage optical ethernet transmission

• ICTOPN606 Manage dense wavelength division multiplexing transmission systems

• ICTOPN607 Design dense wavelength division multiplexing systems

• ICTOPN608 Analyse optical transmission systems

• ICTPMG506 Prepare network project briefs

• ICTRFN504 Test cellular handset enhancements and international roaming agreements

• ICTRFN505 Test and measure cellular phone and network equipment performance

• ICTRFN506 Evaluate radio frequency signal coverage plots

• ICTRFN603 Monitor the capacity of and recommend changes to cellular mobile networks

• ICTRFN804 Produce radio link budgets

• ICTRFN805 Analyse cellular mobile network systems

• ICTRFN806 Analyse satellite communications systems

• ICTSUS502 Install and test virtual infrastructure

• ICTSUS603 Integrate sustainability in ICT planning and design projects

• ICTSUS604 Prepare business cases for sustainability and competitive advantage in ICT projects

• ICTSUS812 Lead applied research in ICT sustainability


• ICTTEN519 Design network building projects

• ICTTEN520 Commission network equipment

• ICTTEN521 Integrate network systems and equipment

• ICTTEN522 Cut over new and replacement network equipment

• ICTTEN523 Locate, diagnose and rectify complex system equipment faults

• ICTTEN525 Install, configure and test local area network switches

• ICTTEN526 Dimension and design a radio frequency identification system

• ICTTEN527 Plan wireless mesh networks

• ICTTEN613 Assess integration of international network equipment into Australian networks

• ICTTEN614 Conduct network system optimisation and administration

• ICTTEN615 Manage network traffic

• ICTTEN616 Rectify client services following network outages and faults

• ICTTEN617 Manage common channel signalling networks

• ICTTEN618 Analyse and organise repair of highly complex networks

• ICTTEN619 Test new software and hardware releases

• ICTTEN620 Produce and evaluate architecture designs for convergent cellular mobile networks

• ICTTEN621 Design and configure IP-MPLS networks with virtual private network tunnelling

• ICTTEN622 Produce ICT network architecture designs

• ICTTEN623 Design and manage internet protocol TV in a service provider network

• ICTTEN817 Plan transmission networks

• ICTTEN818 Align systems with product and technology strategy

• ICTTEN819 Translate domain and solution architectures into platform requirements and designs

• ICTTEN820 Manage end to end architectural solutions across multiple domains

• ICTTEN821 Manage solution architecture and impacts

• ICTTEN822 Manage application layer solutions

• ICTTEN823 Manage voice, data and internet protocol network solutions

• ICTTEN824 Manage network testing strategies

• ICTTEN825 Investigate applications of cloud networks in network switching

• ICTTEN826 Evaluate and apply digital signal processing to communication systems

• ICTTEN827 Produce engineering solutions

• ICTTEN828 Manage development and application of testing artefacts

Appendix 7 Qualification supporting information


Appendix 7 Qualification supporting information

Packaging rules

All qualifications in scope have had their core and elective banks reviewed, with updates applied to core and elective units of competency to align them with current industry skills and knowledge requirements where identified. These updates have been applied with reference to industry expectations of occupational outcomes and skills, and include the removal of obsolete technology, emphasis of key workplace tasks, and the reduction of duplication where identified between units of competency.

The table below is a summary of changes that have occurred to the packaging rules of qualifications and a justification for the update:


Current Qualification

Current packaging rules Updated qualification

Updated packaging rules Justification for update

ICT20115 Certificate II in Information,

Digital Media and Technology

Total number of units = 14 7 core units plus 7 electives units, of which The elective units consist of:

• up to 7 from the elective units listed below

• up to 3 from elsewhere in the ICT Information and Communications Technology Training Package or any other Training Package or accredited course at Certificate II or III level.

The elective units chosen must be relevant to the work outcome and meet local industry needs.


Total number of units = 12 6 core units plus 6 electives units, of which

• at least 3 must be from Group A • of the remaining electives:

o all may be from the electives listed below

o up to 2 may be from elsewhere in this or any other currently endorsed training package qualification or accredited course at AQF Level 1, 2 or 3.

Elective units must be relevant to the work environment and the qualification, maintain the overall integrity of the AQF alignment, and contribute to a valid, industry-supported vocational outcome.

Amalgamated with ICT20115 Certification II in Information, Digital Media and Technology. Total number of units required to achieve qualification has increased from 6 to 12 units. The number of required core units changed increased from 4 to 6 units. All core units revised. The packaging rules have been revised. Elective groups have been created to ensure the learner completes units from the ‘Digital and technology skills stream’.







• at least 10 units selected from the electives listed below

• up to 4 units may be selected from the remaining listed elective units or from this or any currently endorsed Training Package or accredited course where the units are packaged in an Australian Qualification Framework (AQF) Level 4, 5 or 6 qualification.

Units selected from other Training Packages or accredited courses must not duplicate units selected from or available within the ICT Information and Communications Technology Training Package.

Where relevant, the choice of elective units set out in the packaging rules above can serve to provide the qualification with one or more of the following specialisations:

• Advanced networking • Advanced programming • Back end web development • Business analysis • Cloud architecture • Cloud engineering • Cyber security • Database and data management • Front end web development • Game art and design




• up to 4 units may be selected from the remaining listed elective units or from this or any currently endorsed Training Package or accredited course where the units are packaged in an Australian Qualification Framework (AQF) Level 4, 5 or 6 qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.



• Advanced networking • Advanced programming • Back end web development • Business analysis • Cloud architecture • Cloud engineering

This qualification has been updated to include a new specialisation in Telecommunications Network Engineering. This allows for greater flexibility to acquire skills across the telecommunications networking sector and the ICT space, which are becoming increasingly converged as technology advances. Numerous stakeholders support the view that industry expect learners who work in telecommunications networking roles to have broader ICT skills that extend beyond the scope of traditional telecommunications roles. The updated qualification not only provides learners with the ability to specialise in “Telecommunications Networking Engineering,” but allows learners to choose from broader ICT electives, including advanced IT support, blockchain solutions, business management, data engineering, design, digital media, gaming development, Internet of Things, networking, programming, project management and systems software design, effectively addressing industry requirements. The updated packaging rules also creates clearer pathways into the workforce by reflecting the convergence of telecommunication and ICT skills. The current and updated qualification are not equivalent.





• Game programming • Systems administration

• Systems analysis.

• Cyber security • Database and data management • Front end web development • Game art and design • Game programming • Systems administration • Systems analysis • Telecommunications Network

Engineering.








• up to 3 units may be selected from the remaining listed elective units or from this or any currently endorsed Training Package or accredited course where the units are packaged in an Australian Qualification Framework (AQF) Level 5 or 6 qualification.



• Advanced data management information • Cyber security • Full stack web development • Further programming • IT strategy and organisational

development • Systems development and analysis.




• up to 3 units may be selected from the remaining listed elective units or from this or any currently endorsed Training Package or accredited course where the units are packaged in an Australian Qualification Framework (AQF) Level 5 or 6 qualification.

Elective units must be relevant to the work environment and the qualification, maintain the integrity of the AQF alignment and contribute to a valid, industry-supported vocational outcome.



• Advanced data management information • Cyber security • Full stack web development • Further programming • IT strategy and organisational

development

This qualification has been updated to allow for flexibility to acquire more advanced skills across the telecommunications networking sector and the ICT space, which are becoming increasingly converged. Many stakeholders report that industry expect learners who work in more specialised and managerial telecommunications networking roles need to have broader ICT skills that extend beyond the scope of traditional telecommunications roles. This is critical, given that professionals working in this space often require softer skills in business acumen and the broader ICT environment, in additional to technical telecommunications networking abilities.

The updated qualification has also been updated to supersede ICT80315 Graduate Certificate in Telecommunications, ICT80415 Graduate Diploma of Telecommunications Network Engineering, ICT80515 Graduate Diploma of Telecommunications and Strategic Management and ICT80615 Graduate Certificate in Telecommunications Network Engineering. This is because these qualifications were not regarded as leading to specific ICT job outcomes. This is also reflected in the qualifications’ low enrolment and completion levels, relative to other telecommunications qualifications. All units of competency within the superseded qualifications were assessed to determine whether they were still fit for industry, where specific units of competency were included in the updated





• Systems development and analysis • Telecommunications network

engineering.

qualification. This effectively provides access to more advanced telecommunications networking skills for learners in more advanced industry roles.

The updated qualification not only provides learners with the ability to specialise in “Telecommunications Networking Engineering,” but allows learners in this field to choose from broader ICT electives, including advanced cloud computing, advanced cyber security, application and software development, cyber security network operations, data management, project management, IT work ready skills, network security, and strategy and business management, effectively addressing industry requirements.

The updated packaging rules create clearer pathways into more specialised telecommunications networking roles by reflecting the convergence of telecommunication and ICT skills. The current and updated qualification are not equivalent.


Job roles

Job codes and roles

Qualification ANZSCO code ANZSCO title

ICT20120 Certificate II in Applied Digital Technologies 532100 Keyboard Operators ICT50220 Diploma of Information Technology 261311

135111 263111 262111 261312 261111 135199 135112 262112 313199 261211 263112 263113 313211 261399 261313 261314 262113 261112 313112 313213 313214 313113 261212

Analyst Programmer Chief Information Officer Computer Network and Systems Engineer Database Administrator Developer Programmer ICT Business Analyst ICT Managers nec ICT Project Manager ICT Security Specialist ICT Support Technicians nec Multimedia Specialist Network Administrator Network Analyst Radiocommunications Technician Software and Applications Programmers nec Software Engineer Software Tester Systems Administrator Systems Analyst Telecommunications Field Engineer Telecommunications Network Planner Telecommunications Technical Officer or Technologist Web Administrator Web Developer

ICT60220 Advanced Diploma of Information Technology 261311 135111 262111 261312 135199 135112 262112 313199 261211

Analyst Programmer Chief Information Officer Database Administrator Developer Programmer ICT Managers nec ICT Project Manager ICT Security Specialist ICT Support Technicians nec Multimedia Specialist


Qualification ANZSCO code ANZSCO title

261399 261313 261314 262113 263311 263312 313113 261212

Software and Applications Programmers nec Software Engineer Software Tester Systems Administrator Telecommunications Engineer Telecommunications Network Engineer Web Administrator Web Developer

Enrolment data

Proposed qualification Current qualification Enrolment data

2015 2016 2017 2018 2019


ICT10115 Certificate I in Information, Digital Media and Technology 19,847 16,336 14,758 12,088 11,798


ICT20115 Certificate II in Information, Digital Media and Technology 16,765 13,311 12,834 10,325 9,612

ICT50220 Diploma of Information Technology ICT51015 Diploma of Telecommunications Engineering 5 49 38 0 34

ICT50220 Diploma of Information Technology ICT51115 Diploma of Telecommunications Planning and Design - - - - -


ICT60615 Advanced Diploma of Telecommunications Network Engineering 5 91 78 0 253


ICT80315 Graduate Certificate in Telecommunications 0 0 0 10 0


ICT80415 Graduate Diploma of Telecommunications Network Engineering 11 10 117 4 5


ICT80515 Graduate Diploma of Telecommunications and Strategic Management 15 20 0 0 32


ICT80615 Graduate Certificate in Telecommunications Network Engineering 11 18 0 0 0


Previous updates to qualifications being reviewed as part of this Case for Endorsement

Past updates

Qualification Last major update Change made at that time Reason for update ICT10115 Certificate I in Information, Digital Media and Technology

March 2015 Updated to meet Standards for Training Packages Industry feedback

ICT20115 Certificate II in Information, Digital Media and Technology

March 2015 Updated to meet Standards for Training Packages Industry feedback

ICT30120 Certificate III in Information Technology July 2020 Updated from 6 core and 11 elective units to 6 core and 6 elective units. All core units were updated. All unit groups were updated.

Industry feedback

ICT50120 Diploma of Information Technology July 2020 Amalgamated nine qualifications into one qualification with 13 specialisation streams. Not equivalent to previous qualification (ICT50115 Diploma of Information Technology). Increase from 4 to 6 core units and decrease from 16 to 14 electives.

Industry feedback

ICT51015 Diploma of Telecommunications Engineering January 2016 Updated to meet Standards for Training Packages Packaging rules updated. Core units reduced to one

Industry feedback

ICT51115 Diploma of Telecommunications Planning and Design January 2016 Updated to meet Standards for Training Packages Industry feedback ICT60120 Advanced Diploma of Information Technology July 2020 Amalgamated six qualifications into one qualification with

six specialisation streams. Not equivalent to previous qualification (ICT60115 Advanced Diploma of Information Technology). Increase from 5 to 6 core units and decrease from 11 to 10 electives.

Industry feedback

ICT60615 Advanced Diploma of Telecommunications Network Engineering

January 2016 Updated to meet Standards for Training Packages Changed Packaging Rules and Core Units

Industry feedback

ICT80315 Graduate Certificate in Telecommunications March 2015 - Industry feedback ICT80415 Graduate Diploma of Telecommunications Network Engineering

March 2015 Recoded to meet AQF requirements. Changes to the Core and Elective Units.

Industry feedback

ICT80515 Graduate Diploma of Telecommunications and Strategic Management

March 2015 - Industry feedback

ICT80615 Graduate Certificate in Telecommunications Network Engineering

January 2016 Updated to meet Standards for Training Packages Industry feedback


Appendix 8 Training products proposed for deletion

Advice on components identified for deletion

Based on industry consultation, 36 units of competency are proposed for deletion from the National Register for Project 4. These units are listed below, along with their most recent enrolment data.

Code Title Enrolment data

2015 2016 2017 2018 2019 ICTEDU501 Develop and deliver training associated with new and

modified products 0 0 0 0 -

ICTICT101 Operate a personal computer 3,366 13,613 13,747 12,741 12,538 ICTICT102 Operate word-processing applications 3,341 14,256 15,246 13,595 12,274 ICTICT103 Use, communicate and search securely on the internet 3,336 13,802 14,459 11,741 11,560 ICTICT104 Use digital devices 3,035 11,704 11,993 10,024 9,018 ICTICT105 Operate spreadsheet applications 1,988 8,544 8,563 7,836 6,534 ICTICT106 Operate presentation packages 2,764 11,044 11,340 10,273 10,692 ICTICT107 Use personal productivity tools 53 554 531 762 893 ICTICT108 Use digital literacy skills to access the internet 801 1,748 2,021 2,014 2,214 ICTICT202 Work and communicate effectively in an ICT

environment 2,272 18,548 18,929 15,505 14.927

ICTICT801 Lead research into identifying new marketplace opportunities 25 15 21 3 2

ICTICT803 Endorse business plan components for a new initiative 18 16 89 73 55 ICTICT811 Manage an information architecture project 0 5 0 0 0 ICTICT812 Develop a business intelligence framework 25 20 24 0 23 ICTNPL501 Develop planning strategies for core network design 0 0 12 9 0 ICTNPL502 Develop planning strategies for access network design - - - - - ICTNPL503 Apply service measures and demand forecasting to

products and services planning - - - - -

ICTNPL504 Develop planning strategies for building environment design - - - - -

ICTNPL601 Plan the development and growth of the telecommunications network 0 2 0 0 15

ICTNPL602 Forecast service demand - - - - - ICTNPL603 Undertake network performance analysis - - - - 4 ICTPMG502 Develop customer premises equipment installation

project plans 0 0 3 3 4


Code Title Enrolment data

2015 2016 2017 2018 2019 ICTPMG611 Prepare a detailed design brief 0 15 133 148 84 ICTPMG801 Manage a telecommunications workplace 0 13 17 3 0 ICTPMG803 Undertake a telecommunications project 0 12 14 0 0 ICTPMG804 Evaluate and use telecommunications management

networks 0 18 21 52 0

ICTPRO501 Develop training, marketing and sales resources for telecommunications products 5 0 0 0 0

ICTRFN602 Produce and evaluate architecture designs for WiMAX networks - - - - -

ICTSUS804 Use ICT to improve sustainability outcomes 0 17 23 4 0 ICTSUS805 Manage improvements in ICT sustainability 0 0 3 3 0 ICTTEN503 Design an electronic system for a telecommunications

network - - - - -

ICTTEN510 Undertake planned outage management 0 0 2 6 7 ICTTEN512 Design and implement an enterprise voice over 0 32 78 135 62 ICTTEN809 Analyse business specifications to produce technical

solutions 13 10 17 65 0

ICTTEN815 Manage project requirements and process implementations - - - - -

ICTTEN816 Scope project requirements and process solutions 0 5 1 0 0

Stakeholder support for the deletion of these 36 units from the National Register is strong and has been consistently expressed throughout consultations. We have been made aware of no negative implications, including downstream impacts, of deleting the units. These units are not core units in any ICT qualification.

The optimal time to delete these units will be following the AISC’s approval of this Case for Endorsement and the subsequent publication of Version 7.0 of ICT Information and Communications Technology Training Package on the National Register.


Appendix 9 Determination of equivalence or non-equivalence of training package products 9 superseded and non-equivalent qualifications to be submitted for endorsement

ICT10115 Certificate I in Information, Digital Media and Technology


Amalgamated with ICT20115 Certification II in Information, Digital Media and Technology. Total number of units required to achieve qualification has increased from 6 to 12 units. The number of required core units changed increased from 4 to 6 units. All core units revised. The packaging rules have been revised. Elective groups have been created to ensure the learner completes units from the ‘Digital and technology skills stream’. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE

ICT20115 Certificate II in Information, Digital Media and Technology


Total number of units required to achieve qualification has been reduced from 14 to 12 units. The number of required core units changed decreased from 7 to 6 units. 5 core units have been updated and 1 core unit has been revised. The packaging rules have been revised. Elective groups have been created to ensure the learner completes units from the ‘Digital and technology skills stream’. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE



Changed qualification code. Total number of units unchanged. Core units unchanged. Packaging rules to include a new specialisation in Telecommunications Network Engineering. Mandatory units for this specialisation added for the Telecommunications Network Engineering specialisation. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE

ICT51015 Diploma of Telecommunications Engineering


Changed code. Total number of units required to achieve qualification has increased from 12 to 20. Number of required core units increased from 5 to 6. All core units revised. All packaging rules revised and require learners to complete electives from thirteen different elective streams that address technical and theoretical areas of knowledge required for competent ICT workers, including advanced IT support, blockchain solutions, business management, data engineering, design, digital media, gaming development, Internet of Things, networking, programming, project management, systems and software design, telecommunications network engineering, web design and development. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE

ICT51115 Diploma of Telecommunications Planning and Design


Changed code. Total number of units required to achieve qualification has increased from 12 to 20. Number of required core units unchanged. All core units revised. All packaging rules revised and require learners to complete electives from thirteen different elective streams that address technical and theoretical areas of knowledge required for competent ICT workers, including

NE


advanced IT support, blockchain solutions, business management, data engineering, design, digital media, gaming development, Internet of Things, networking, programming, project management, systems and software design, telecommunications network engineering, web design and development. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.



Changed qualification code. Total number of units unchanged. Core units unchanged. Packaging rules to include a new specialisation in Telecommunications Network Engineering. Mandatory units for this specialisation added for the Telecommunications Network Engineering specialisation. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE

ICT60615 Advanced Diploma of Telecommunications Network Engineering


Changed qualification code. Total number of units required to achieve qualification increased from 10 to 16. Number of required core units increased from 4 to 6. All core units revised. All packaging rules revised and require learners to complete electives from eleven different elective streams that address technical and theoretical areas of knowledge required for competent ICT workers, including advanced cloud computing, advanced cyber security, application and software development, cyber security network operations, data management, project management, IT work ready skills, network security, strategy and business management, telecommunications network engineering, and web design and development. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

NE

ICT80315 Graduate Certificate in Telecommunications



NE

ICT80415 Graduate Diploma of Telecommunications


Changed qualification code. Total number of units required to achieve qualification increased from 8 to 16. Number of required core units increased from 3 to 6. All core units revised. All packaging rules revised and require learners to complete electives from eleven different elective streams that

NE


Network Engineering

address technical and theoretical areas of knowledge required for competent ICT workers, including advanced cloud computing, advanced cyber security, application and software development, cyber security network operations, data management, project management, IT work ready skills, network security, strategy and business management, telecommunications network engineering, and web design and development. Therefore, the vocational outcomes of the superseded and superseding qualifications are not equivalent.

ICT80515 Graduate Diploma of Telecommunications and Strategic Management



NE

ICT80615 Graduate Certificate in Telecommunications Network Engineering



NE

61 updated and equivalent units of competency to be submitted for endorsement ICTCMP501 Undertake radio

communications site audit

ICTCMP502 Conduct radio communications site audits

Updates to all PCs and Element 2 and 3 to improve consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Vocational outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E


ICTICT516 Test telecommunications network using virtual instruments

ICTICT531 Test network using virtual instruments

Application statement edited to replace references to "telecommunications" with "networking." Edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTICT808 Direct the development of a knowledge management strategy for a business

ICTICT818 Develop knowledge management strategies

Updates to all PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE and KE updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTICT809 Facilitate business analysis

ICTICT819 Lead analysis of information and communications technology business strategy

Updates to all PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE and KE updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTICT815 Manage automated ICT system applications using enterprise wide operating system

ICTICT822 Manage automated ICT system applications

Minor edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTNPL401 Apply business acumen to network planning

ICTNPL412 Apply business acumen to network planning


E

ICTNPL409 Apply knowledge of regulation and legislation for the telecommunications industry

ICTNPL413 Evaluate networking regulations and legislation for the telecommunications industry

Terminology updates to improve clarity but vocational outcomes are the same. Terminology updated to align with language with other units, alignment of training product policy and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE and KE updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTNWK518 Design an enterprise wireless local area network

ICTNWK561 Design enterprise

Minor edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements

E


wireless local area networks

and PCs. PE, KE and AC updated to reflect PCs and current industry processes and terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTOPN501 Plan and configure dense wavelength division multiplexing systems

ICTOPN507 Plan and configure dense wavelength division multiplexing optical networks

Minor edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes and terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTOPN502 Perform acceptance and commissioning tests on optical network

ICTOPN508 Perform acceptance and commissioning tests on optical networks


E

ICTOPN503 Plan for an optical system upgrade and cut over

ICTOPN509 Plan for optical system upgrades


E

ICTOPN504 Test and commission a dense wavelength division multiplexing transmission system

ICTOPN510 Test and commission dense wavelength division multiplexing transmission systems


E

ICTOPN505 Test the performance of specialised optical devices

ICTOPN511 Test performance of specialised optical devices


E

ICTOPN506 Analyse and integrate specialised optical devices in the network

ICTOPN512 Analyse and integrate specialised optical devices

Edits to all PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace

E


outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTOPN601 Manage optical ethernet transmission

ICTOPN605 Manage optical ethernet transmission

Updates to all PCs to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTOPN602 Manage dense wavelength division multiplexing transmission system

ICTOPN606 Manage dense wavelength division multiplexing transmission systems


E

ICTOPN603 Design a dense wavelength division multiplexing system

ICTOPN607 Design dense wavelength division multiplexing systems


E

ICTOPN604 Analyse optical transmission systems

ICTOPN608 Analyse optical transmission systems


E

ICTPMG503 Prepare a project brief

ICTPMG506 Prepare network project briefs

Edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes and terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTRFN501 Test cellular handset enhancements and international roaming agreements

ICTRFN504 Test cellular handset enhancements and international roaming agreements


E

ICTRFN502 Test and measure cellular phone and

ICTRFN505 Test and measure cellular

Edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements

E


network equipment performance

phone and network equipment performance

in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes and terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTRFN503 Evaluate and analyse radio frequency signal coverage plots

ICTRFN506 Evaluate radio frequency signal coverage plots


E

ICTRFN601 Monitor the capacity of and recommend changes to the cellular mobile network

ICTRFN603 Monitor the capacity of and recommend changes to cellular mobile networks


E

ICTRFN801 Produce a radio link budget

ICTRFN804 Produce radio link budgets


E

ICTRFN802 Analyse a cellular mobile network system

ICTRFN805 Analyse cellular mobile network systems


E

ICTRFN803 Analyse a satellite communications system

ICTRFN806 Analyse satellite communications systems


E

ICTSUS501 Implement server virtualisation for a sustainable ICT system

ICTSUS502 Install and test virtual infrastructure

Updates to all PCs to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E


ICTSUS601 Integrate sustainability in ICT planning and design projects

ICTSUS603 Integrate sustainability in ICT planning and design projects

Updates to all PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTSUS602 Establish a business case for sustainability and competitive advantage in ICT projects

ICTSUS604 Prepare business cases for sustainability and competitive advantage in ICT projects


E

ICTSUS806 Lead applied research in ICT sustainability

ICTSUS812 Lead applied research in ICT sustainability


E

ICTTEN502 Design a telecommunications project

ICTTEN519 Design network building projects


E

ICTTEN505 Commission telecommunications network equipment

ICTTEN520 Commission network equipment


E

ICTTEN506 Integrate new systems and equipment into the telecommunications network

ICTTEN521 Integrate network systems and equipment


E

ICTTEN507 Cut over new and replacement network equipment

ICTTEN522 Cut over new and replacement network equipment

Edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes and

E


terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTTEN508 Locate, diagnose and rectify complex faults

ICTTEN523 Locate, diagnose and rectify complex system equipment faults


E

ICTTEN513 Install, configure and test a local area network switch

ICTTEN525 Install, configure and test local area network switches


E

ICTTEN515 Dimension and design a radio frequency identification system

ICTTEN526 Dimension and design a radio frequency identification system


E

ICTTEN517 Plan a wireless mesh network

ICTTEN527 Plan wireless mesh networks


E

ICTTEN602 Undertake system administration

ICTTEN614 Conduct network system optimisation and administration


E

ICTTEN603 Undertake network traffic management

ICTTEN615 Manage network traffic


E

ICTTEN604 Coordinate fault rectification and

ICTTEN616 Rectify client services

Edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements

E


restoration of service following network outages

following network outages and faults

in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes and terminology. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTTEN606 Manage a common channel signalling network

ICTTEN617 Manage common channel signalling networks


E

ICTTEN607 Analyse and organise repair of highly complex telecommunications network faults

ICTTEN618 Analyse and organise repair of highly complex networks


E

ICTTEN608 Verify new software and hardware releases

ICTTEN619 Test new software and hardware releases


E

ICTTEN609 Produce and evaluate architecture designs for convergent cellular mobile networks

ICTTEN620 Produce and evaluate architecture designs for convergent cellular mobile networks

Minor edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Removed specific references to general packet radio services so that only current versions of technology are required to known by learners. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTTEN610 Design and configure an IP-MPLS network with virtual private network tunnelling

ICTTEN621 Design and configure IP-MPLS networks with virtual private network tunnelling


E

ICTTEN611 Produce an ICT network architecture design

ICTTEN622 Produce ICT network architecture designs

Minor edits to PCs and Elements to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry

E


processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTTEN612 Design and manage internet protocol TV in a service provider network

ICTTEN623 Design and manage internet protocol TV in a service provider network

Refinements of FS to align to Elements and PCs. PC 1.1 and 1.2 amalgamated for simplicity. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTTEN601 Undertake qualification testing of new or enhanced equipment and systems

ICTTEN613 Assess integration of international network equipment into Australian networks

Updates to the unit to present a more direct and succinct format. PCs have been updated and elements have been re-titled to re-focus the unit on task preparation. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTTEN801 Plan a transmission network

ICTTEN817 Plan transmission networks

Minor edits to PCs, Elements, KE, PE and AC to increase consistency of language with other units, alignment of training product policy. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTTEN802 Manage alignment of systems with product and technology strategy

ICTTEN818 Align systems with product and technology strategy


E

ICTTEN803 Translate domain and solution architectures into platform requirements and designs

ICTTEN819 Translate domain and solution architectures into platform requirements and designs

Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. Workplace outcomes remain the same. As a result, the superseding unit is deemed equivalent.

E

ICTTEN804 Manage end to end architectural solutions across multiple domains

ICTTEN820 Manage end to end architectural solutions across multiple domains


E

ICTTEN805 Manage solution architecture and impacts in line with organisational processes

ICTTEN821 Manage solution architecture and impacts


E

ICTTEN806 Manage application layer solutions

ICTTEN822 Manage application layer solutions

Minor edits to PCs, Elements, KE, PE and AC to increase consistency of language with other units, alignment of training product policy. Workplace

E


outcomes remain the same. As a result, the superseding unit is deemed equivalent.

ICTTEN807 Manage voice, data and internet protocol network solutions

ICTTEN823 Manage voice, data and internet protocol network solutions


E

ICTTEN808 Manage network testing strategies

ICTTEN824 Manage network testing strategies


E

ICTTEN810 Investigate the application of cloud networks in telecommunications switching

ICTTEN825 Investigate applications of cloud networks in network switching


E

ICTTEN812 Evaluate and apply digital signal processing to communications system

ICTTEN826 Evaluate and apply digital signal processing to communication systems


E

ICTTEN813 Produce engineering solutions using numerical computations and simulation

ICTTEN827 Produce engineering solutions


E

ICTTEN814 Manage development and application of testing artefacts

ICTTEN828 Manage development and application of testing artefacts


E

4 updated and non-equivalent units of competency to be submitted for endorsement ICTNWK516 Determine best-fit

topology for a local network

ICTNWK555 Determine best-fit topologies for local networks

Terminology updates to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Element 3 added to reflect additional work task requirements. Refinements of FS to align to Elements and PCs. PE, KE and AC updated to reflect PCs and current industry processes. The workplace outcomes of the superseded and superseding units are not equivalent.

NE


ICTNWK517 Determine best-fit topology for a wide area network

ICTNWK560 Determine best-fit topologies for wide area networks

Terminology updates to increase consistency of language with other units, alignment of training product policy, and better reflect task requirements in an industry setting. Element 3 added to reflect additional work task requirements and vocational outcomes. Refinements of FS to align to Elements and PCs. PE and KE updated to reflect PCs and current industry processes. The workplace outcomes of the superseded and superseding units are not equivalent.

NE

ICTSUS807 Conduct and manage a life cycle assessment for sustainability

ICTSUS811 Conduct and manage life cycle assessments for sustainability

Updates to the unit to present a more direct and succinct format. All PCs have been replaced and elements have been re-titled to re-focus the unit on task preparation. Foundational skills have been updated to accommodate these changes. Vocational outcomes do not remain the same. The workplace outcomes of the superseded and superseding units are not equivalent.

NE

ICTTEN509 Provide expert advice and support on complex faults

ICTTEN524 Diagnose and organise repair of complex equipment faults

Updates to the unit to present a more direct and succinct format. All PCs and PEs have been edited to re-focus the unit on tasks required by industry. Vocational outcomes do not remain the same. The workplace outcomes of the superseded and superseding units are not equivalent.

NE

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