ict 325 human-computer interactionftp.it.murdoch.edu.au/units/ict325/2005 semester 2...

ICT 325 Human-Computer Interaction

Unit Information Semester 2, 2005 Version 1.5 Unit coordinator Diana Adorno School of IT Division of Arts (08) 9360 2795 (Monday-Wednesday) 0419 428 881 [email protected]

This information should be read in conjunction with the Guide to Studying at Murdoch booklet, the Unit Welcome Page

at http://online.murdoch.edu.au/public/ICT325, and the material provided on the unit website which can be accessed via MyWebCT at

http://online.murdoch.edu.au/

© Published by Murdoch University, Perth, Western Australia, 2005. This publication is copyright. Except as permitted by the Copyright Act no part of it may in any form or by any electronic, mechanical, photocopying, recording or any other means be reproduced, stored in a retrieval system or be broadcast or transmitted without the prior written permission of the publisher. Date Version Description of change Name 9/2/2004 0.1-03 Initial draft versions of document Diana Adorno 20/2/04 .04 Minor changes to draft Andrew Turk 20/2/04 1.0 Released Diana Adorno 18/7/04 1.1, 1.2 Updated for Semester 2, 2004 Diana Adorno 17/7/05 1.3 Updated for Semester 2, 2005 Diana Adorno 18/7/05 1.4 Removed grade of CP Diana Adorno 12/8/05 1.5 Added details for tutor and minor

corrections to journal requirements. Diana Adorno

Unit Information 1

CONTENTS

ONE Introduction 3 Unit overview 3 Prerequisites 3 Aims and objectives 3 Contact Details 5 How to study this unit 6 Unit timetable 7

TWO Resources for the unit 10 Unit materials 10

THREE Assessment processes 12 Assessment components 12 Assignment & Reflective Journal Submission 12 Examination 12 Deferred Assessment 13 Attendance/participation requirements 13 Determination of the final grade 13 University policy on assessment 14 Non-Discriminatory Language 15 Important Dates 15

FOUR Assessment details 16 Assignment cover sheets 16 Reflective Journals 16 Assignments 17

APPENDIX Further Reading 18 General HCI Readings 18 User Interface Design 20 Usability Evaluation 21 Multimedia and Websites 21

2 ICT 325 Unit Information

Unit Information 3

ONE ONE Introduction

Unit overview Welcome to ICT325, Human-Computer Interaction. This unit examines human-computer interaction (HCI) issues relevant to the design and evaluation of information systems, multimedia, World Wide Web sites, interactive TV and games. It covers user interface design and evaluation, and also includes consideration of cultural, disability and computer supported collaborative work aspects of HCI. The unit emphasises the importance of the determination of user's requirements and the participative design of interaction scenarios to match their needs. The unit includes consideration of the contribution of other disciplines (for example, psychology) to an understanding of effective design of HCI.

Prerequisites You will need to have completed. • B102/ICT102 Introduction to Computer Science, or • B107/ICT107 Principles of Information Systems, or • B108/ICT108 Introduction to Multimedia and the Internet, or • An alternative appropriate unit, as approved by the Unit Coordinator.

Aims and objectives

Learning objectives

On successful completion of the unit you should be able to:

1. Understand the role and significance of human factors in the analysis, design and implementation of information systems and the development of multimedia, web sites and games.

2. Appreciate the distinction between (and interaction of) individual human-computer interaction aspects and organisational aspects of human factors;

3. Be aware of the psychological basics behind HCI; 4. Understand the principles behind effective design of interaction with

information systems, multimedia, web sites and games; 5. Be able to list and explain example methodologies for effective user-centred,

scenario based user interface design; 6. Be able to apply some specific techniques and tools for design of user

interfaces, multimedia and web sites;


7. Understand and explain the role of usability evaluation of information systems (especially user interfaces, multimedia and web sites) and the relative virtues of a range of methods, techniques and tools;

8. Be able to prepare an appropriate usability evaluation plan for a prototype information system;

9. Be aware of usability issues concerning user instruction materials and help facilities;

10. Understand the role of HCI principles and techniques in design and evaluation of groupware and computer supported collaborative work (CSCW);

11. Be aware of cultural and disability factors which impact on HCI. 12. Use appropriate meta-skills in information acquisition (e.g. from websites),

critical evaluation, analysis and problem solving, writing and presentation of ideas and an ability for continuing independent learning in this discipline;

13. Have an appreciation of relevant ethical issues and an ability to apply ethical principles and practices to the field of HCI;

14. Have an understanding of the multidisciplinary nature of HCI and its impact on people at the individual, group, organization and society levels, including the importance of culture.

This unit will contribute to the development of the following Graduate Attributes: See http://www.murdoch.edu.au/teach/studyat/attributes.html 1. Communication 2. Analysis and problem solving 3. Social interaction 4. In-depth professional knowledge 5. Social justice 6. Global perspectives 7. Interdisciplinarity

Unit Information 5

Contact Details

Unit coordinator/ Lecturer

Diana Adorno [email protected] (08) 9360 2795 (Monday, Tuesday, Thursday) 0419 428 881 ECL 3.052

Tutor

Lavinia Pinto [email protected] (08) 9360 2723 ECL 3.048

Administrative contact

Syliva Kaval [email protected] (08) 9360 2693 ECL 3.037


How to study this unit This unit covers the following topics: • Introduction to HCI • Usability Evaluation Principles, Methods and Techniques • Physical (Device) Aspects and Stress • Psychological Basics • Interaction Styles • User-Centred Design Principles, Guidelines, Rules and Standards • User Interface Design Methods • Design of User Instruction and Support • Design and Evaluation of Groupware and CSCW • Cultural, International and Disability Aspects of HCI

Learning activities (Internal students only)

There is 3 hours of lectures and a 1-hour tutorial each week. Lecture times: Monday 8.30-10.30am ECL South Street Campus, Murdoch. and

Tuesday 8.30-9.30am ECL South Street Campus, Murdoch. Tutorial times: To be advised in first lecture.

Attendance (Internal students only)

Students should attend at all lectures and tutorials.

Technical Help

For technical difficulties with WebCT contact the Student Helpdesk: [email protected] or phone +61-8- 9360 2000 or online: http://wwwstudent.murdoch.edu.au/

For difficulties with other online materials contact your Unit Coordinator.

Unit Information 7

Unit timetable This timetable will help you to plan your study over the semester.

Week Date Topic Assignments Due date

1.

25 Jul Topic 1 Introduction to HCI 1.1 General HCI Concepts 1.2 History of HCI 1.3 Design for Usability 1.4 Examples of HCI Jobs

2. 1 Aug Topic 2 Usability Evaluation Principles, Methods and Techniques 2.1 Usability Definitions and Dimensions 2.2 Use Scenarios 2.3 Usability Evaluation Styles/Techniques

Journal 1 – Topic 1 Friday 1pm

5 Aug 2005

3. 8 Aug 2.4 Usability Evaluation of websites 2.5 Usability Evaluation of Multimedia 2.6 Usability Evaluation Plans/Methodologies 2.7 Usability Evaluation Tools

4.

15 Aug Topic 3 Physical (Device) Aspects and Stress 3.1 Physical Interaction Devices (Input and Output) 3.2 Physical Ergonomics and Stress

22 Aug Non-teaching week

5.

29 Aug Topic 4 Psychological Basics 4.1 Why is Psychology Important for HCI? 4.2 'The Divided Mind' - Historical Approach by

Philosophy and Psychology 4.3 Perception and Attention

Journal 2 – Topics 2 &3 Friday 1pm

2 Sep 2005

6. 5 Sep 4.4 Memory 4.5 Thinking, Knowledge and Mental Models 4.6 Cognitive Ergonomics 4.7 Individual Differences: Cognitive Style & personality

7. 12 Sep Topic 5 Interaction Styles 5.1 Models of Interaction 5.2 User Interface Types/Styles 5.3 User Interface Metaphors 5.4 Intelligent and Adaptive User Interfaces 5.5 Multi-modal and Multimedia Systems 5.6 World Wide Web Sites 5.7 Interactive TV

Assignment 1 due Friday 1 pm

16 Sep 2005

8. 19 Sep Topic 6 User-Centred Design Principles, Guidelines, Rules & Standards 6.1 User-Centred Design Paradigm 6.2 User Interface Design Principles

6.3 User Interface Design Guidelines, Rules & Standards 6.4 Multimedia and Website Design Guidelines

9. 26 Sep Topic 7 User Interface Design Methods 7.1 User Interface Design Methodologies & Prototyping 7.2 User Interface Design Procedures 7.3 Task Analysis and Models/Notations

Journal 3 – Topics 4 & 5 Friday 1pm

30 Sep 2005


Week Date Topic Assignments Due date

3 Oct Non-teaching week

10.

10 Oct Topic 7 User Interface Design Methods (cont.)

7.4 Design of Multimedia and Website Pages 7.5 Development/Implementation of User Interfaces 7.6 User Interface Design/Development Tools

11. 17 Oct Topic 8 Design of User Instruction and Support 8.1 Methods of User Instruction and Support 8.2 Designing User Documentation and Help

Assignment 2 due Friday 1 pm

21 Oct 2005

12. 24 Oct Topic 9 Design and Evaluation of Groupware and CSCW 9.1 Group Cognition 9.2 Groupware 9.3 CSCW - Issues/Techniques

13. 31 Oct Topic 10 Cultural, International & Disability Aspects of HCI 10.1 Cultural/Language Differences & Design of International UI 10.2 HCI Design Approaches re Individual Differences and Disabilities (Including Age)

Journal 4 – Topics 6, 7, 8 Friday 1pm

4 Nov 2005

7 Nov Study Break

14 Nov Assessment Period

Unit Information 9


TWO TWO Resources for the unit

Unit materials

To undertake study in this unit, you will need:

Essential textbook

Preece, J, Rogers Y, and Sharp, H., (2002) Interaction Design: beyond human-computer interaction. Wiley.

Additional readings: For some topics, additional reading will be available via WebCT> Lecture Materials.

Other references

Recommended reading (on Reserve In Murdoch University Library): Dix, A., Finlay, J., Abowd, G., and Beale, R. (1998) Human-Computer Interaction

(Second Edition). Prentice Hall. [004.21019 HUM 1998] Forsythe, C., Grose, E., and Ratner, J. (1998) Human Factors and Web

Development. Lawrence Erlbaum. [025.04 HUM] Hix, D. and Hartson, H. R. (1993) Developing User Interfaces: Ensuring Usability

Through Product and Process. Wiley. [005.12 HIX] Koehler, J.W., Dupper, T., Scaff, M.D., Reitberger, F. and Paxon, P. (1998) The

Human Side of Intranets: Content, Style and Politics. St. Lucie Press. [004.678 KOE]

Levy, P. (Translated by R. Bononno) (1998) Becoming Virtual: Reality in the Digital Age. Plenum Trade. [004.019 LEV]

Lindgaard, G. (1994) Usability Testing and System Evaluation: A guide for designing useful computer systems. Chapman and Hall. [004.24 LIN]

Preece, J., Rogers, Y, Sharp, H., Benyon, D., Holland, S. and Carey, T. (1994) Human-Computer Interaction. Addison-Wesley. [004.019 PRE]

Rada, R. (1995) Interactive Media. Springer-Verlag. [004.019 RAD] Rubin, J. (1994) Handbook of Usability Testing. Wiley. [005.14 RUB Treu, S. (1994) User Interface Evaluation: A Structured Approach. Plenum Press. [004.24 TRE]

Unit Information 11

Other useful readings in the library: This is a comprehensive list of readings available in the Murdoch library. As this list is very long, it is included in an appendix on page 18. Also relevant to this unit are many journals, including: • Information Technology and People • International Journal of Human-Computer Studies (formerly International Journal

of Man-Machine Studies) (Academic Press) • ACM Transactions On Computer-Human Interaction • SIGCHI Bulletin (ACM) • Interactions (ACM) • Interacting with Computers (Butterworth-Heinemann) • Behaviour & Information Technology (Taylor & Francis) • Human-Computer Interaction (Erlbaum) • Hypermedia (Taylor Graham) • International Journal of HCI (Ablex) • Journal of Organizational Computing (Ablex) • Journal of Computer Mediated Communication (www.jcmc.indiana.edu) Note: Many of these journals are available through the library catalogue or library portal

Online Resources

Unit Welcome Page http://online.murdoch.edu.au/public/ICT325/ The WebCT login page for online access to this unit is at http://online.murdoch.edu.au Note: If you cannot obtain access to WebCT, please contact Diana Adorno ([email protected] )

Library resources

Past exam papers http://wwwlib.murdoch.edu.au/exams/ Note that the unit code was previously B325. E-Reserve http://wwwlib.murdoch.edu.au/ereserve/ Subject Guide: Information Technology http://wwwlib.murdoch.edu.au/guides/arts/internet/infot.html Library Portal http://wwwlib.murdoch.edu.au/aarlin/


THREE THREE Assessment processes

Assessment components You will be assessed on the basis of:

Assignment Topics Description Value Due Date

Assignment 1 Individual assignment 10% 16 Sep 2005 Assignment 2 Individual assignment 20% 21 Oct 2005 Reflective journals Topic 1 Journal 1 5% 5 Aug 2005 Topics 2, 3 Journal 2 5% 2 Sep 2005 Topics 4, 5 Journal 3 5% 30 Sep 2005 Topics 6, 7, 8 Journal 4 5% 4 Nov 2005 Examination All 3-hour short answer &

extended response 50% Assessment period

Note: All Assignments and journals are due at 1pm of the due date.

Reflective Journals Note: It is the responsibility of all students to keep a copy of all assignments handed in for assessment. For details of reflective journal submission requirements, see Reflective Journals on page 16.

Assignments There are two assignments for this unit worth a total of 30% of the unit marks.

Late submission Assessment submissions that are not received by the due date will be regarded as late unless an extension has been granted by the unit coordinator. Applications for extensions should be made as soon as a problem is experienced and must be accompanied by documentation, such as a doctor's certificate. Late work will attract a penalty of 10% (of the mark for that piece of assessment) per 24 hours late, up to and including 10 days late. Work submitted more than 10 days late will not be marked.

Examination The final examination will be a closed-book 3-hour examination covering all Topics. Students will be able to take into the exam one A4 sheet (both sides) of their own handwritten notes (no photo reductions).

Unit Information 13

The exam consists of both short and extended answers. • Students should bring identification to the exam • Students have a right to see marked scripts (within 14 days of the posting of results). For further information about examinations, refer to http://www.murdoch.edu.au/oss/exams/

Deferred Assessment If students wish to apply for deferred assessment they should contact the Unit Coordinator and the Examinations Office as soon as possible.

Attendance/participation requirements Students should attend all tutorials. Students are expected to be prepared in order to participate in discussion and activities each week. If unable to attend, please notify your tutor before the tutorial. Attendance at tutorials will be noted and taken into consideration when deciding upon marginal grades (and offering of supplementary assessments) for students at the end of semester.

Determination of the final grade In order to pass this unit, you must: • Submit assignment 1, assignment 2, complete at least 2 reflective journals and sit the

final exam, and • Achieve a satisfactory performance (normally 50% or higher) in the entire unit. Your final grade for the unit will be based on your combined aggregate score for the reflective journals, assignments and examination components. Your final grade will be reported by a letter grade according to the following percentage ranges.

Notation Grade Percentage Range

HD High Distinction 80 – 100 D Distinction 70 – 79 C Credit 60 – 69 P Pass 50 – 59 UP Ungraded Pass 50 or above N Fail Below 50 DNS Fail Fail, did not submit any assignments after

HECS census date S Supplementary Assessment 45 – 49*

*The award of the grade of S shall be at the discretion of the unit coordinator.

See Section 5 of the assessment code regarding grades http://www.murdoch.edu.au/vco/secretariat/admin/codes/assess.html#5

The grade descriptors are provided in the Murdoch University Handbook and Calendar and at http://www.murdoch.edu.au/vco/secretariat/admin/codes/assess.html#5


University policy on assessment Assessment for this unit is in accordance with the provisions of Degree regulations 40–48. Check these in the current Murdoch University Handbook and Calendar or http://www.murdoch.edu.au/admin/legsln/regs/bachelor.html#assessment

Assessment roles and responsibilities

Please refer to the University Policy at: http://www.murdoch.edu.au/vco/secretariat/admin/codes/assessapp1.html

Honesty in assessment and avoiding plagiarism

For guidelines on honesty in assessment including avoiding plagiarism, see http://www.murdoch.edu.au/admin/discipline/ The University regards most seriously any acts of dishonesty relating to assessment. Cheating includes plagiarism, unauthorised collaboration, examination misconduct and theft of other students' work. Acting unfairly or dishonestly in assessment is defined as misconduct under the Discipline Statute, and depending on the seriousness of the case, can lead to a requirement to undertake additional work, failure in a unit or in part of it, suspension from the University or even permanent expulsion from the University. The University regards any form of cheating as a serious matter of academic dishonesty, which threatens the integrity of the assessment processes and awards of the University, to the detriment of all other students and graduates of the University. Plagiarism constitutes using the work of another without indicating by referencing (and by quotation marks where exact phrases or passages are borrowed) that the ideas expressed are not one's own. Students can use the ideas and information from other authors, but this use must be acknowledged. It is also not acceptable to submit an assignment, which is simply paraphrasing of extracts from other authors: the work submitted must include some intellectual contribution of the students' own. The Foundation Units in particular assist students in identifying plagiarism, which may be an acceptable practice elsewhere but is not acceptable within universities.

NOTE: SPECIAL CARE SHOULD BE TAKEN REGARDING ANY MATERIAL COPIED FROM WEB SITES. IT MUST BE FULLY REFERENCED (INCLUDING DATE & URL) AND QUOTATION MARKS USED, WHERE APPROPRIATE, AS FOR OTHER TYPE OF REFERENCE MATERIAL.

Resubmission of previously marked work – the submission of the same piece of work for assessment in two different units by the student author - is not acceptable practice if it is not acknowledged. Unauthorised collaboration ('collusion') constitutes joint effort between students, or students and others, in preparing material submitted for assessment, except where this has been approved by the Unit Co-ordinator. Students are encouraged to discuss matters covered in units, but when writing an assignment, computer program, laboratory report or other piece of assessed work, the recording and treatment of data and the expression of ideas and argument must be the student's own.

Unit Information 15

Non-Discriminatory Language The University is committed to the use of non-discriminatory language in all forms of communication. Students and staff should avoid the use of discriminatory language in units and in all other activities within the University. This applies to both oral and written communication. Discriminatory language is that which refers in abusive terms to gender, race, age, sexual orientation, citizenship or nationality, ethnic or language background, physical or mental ability, or political or religious views, or which stereotypes groups in an adverse manner that is not supported by evidence. This is not meant to preclude or inhibit legitimate academic debate on any issue; however the language used in such debate should be non-discriminatory and sensitive to these matters.

Important Dates Note that there are some important dates that may affect your assessment, including: • Last day to withdraw without incurring HECS liability • Last day to withdraw without result appearing on academic record. • Last day to withdraw for a Withdrawn (WD) result (after which a Fail (N) will be

recorded against results. For important dates in the handbook, see http://wwwoss.murdoch.edu.au/timetables/


FOUR FOUR Assessment details

Assignment cover sheets All assignments and Reflective Journals submitted must use a standard cover sheet available at: http://online.murdoch.edu.au/

Reflective Journals This assessment task is designed to give you experience in critically reviewing and recording your thoughts about material from a variety of sources. As information systems analysts (or multimedia developers) it is important to reflect (think critically) about what you do. Recording your thoughts (e.g. through the course of a project) can be very helpful. The reflective journal is designed to give you experience in this technique. It is also intended to encourage you to keep up to date with the set readings and visits to appropriate websites. The entries in the journal should not be just summaries of the lecture notes or readings. What is required are your reactions to the material in the Reader and how the material relates to other material in the Reader and relevant experiences of your own, i.e. comparisons, supporting themes, disagreements, etc. You might also want to include definitions of unfamiliar terms and useful quotes. Source material for your thoughts, and hence comments, can include: the lecture notes; set readings; the textbook and other texts; websites; readings from other units; project activities; user interfaces you use; TV programs, newspapers, magazines and other media relating to IT; and anything else which you can meaningfully relate to the topics of this unit.

What to submit

You are to include in your journal entry for each topic: 1. Coversheet 2. Journal (1200 words + 3-websites) 3. Grading sheet

1. Standard cover sheet & document template • A standard cover sheet • On each page in the header or footer, ensure that you have included:

• Your name, • Student number, • Unit number • Topic number and • Topic name.

Unit Information 17

If you wish to use it, there is a journal template provided via WebCT at: (http://online.murdoch.edu.au/

2. Journal (Number of words) • A 1200-word (minimum) reflective journal for each topic, and • You can also include graphics if you wish, in addition to the text. 3. Website references • At least three websites that you have visited, which relate directly to the material for

that topic. For each website: • Record the URL • Very briefly summarise what is in the site, and • Comment on your reactions to it. • There are many sites, and sites summarising sites - you may well find ones not on

the website list provided - please report their URLs so that the list can be improved. Also please report if a listed site no longer exists.

4. Standard referencing

Important: When referring to any material in your journal, you must cite them correctly. Any referencing style is acceptable provided you are consistent, however, the Harvard referencing style is preferred.

Murdoch library website: http://wwwlib.murdoch.edu.au/find/citation/

Chicago Reference Style http://wwwlib.murdoch.edu.au/find/citation/chicago.html

APA (Useful for electronic references) http://wwwlib.murdoch.edu.au/find/citation/apa.html

Guide to Writing Essays http://members.tripod.com/~lklivingston/essay/index.html

5. Grade your own journal Include a grading sheet for your journal and mark your own work before submission. The tutor will also mark your work. The grading sheet is available at: http://online.murdoch.edu.au/

Tips

Don't leave your journal writing until just before the submission deadline – comment on readings immediately after you read them.

Confidentiality Your journal is for your thoughts and, although your tutor must read them for marking purposes, she will respect your confidentiality.

Examples Some examples of past student's journal entries are provided on the ICT325 WebCT site under ‘Unit Information’

Commonly asked Questions There is a list of commonly asked questions available to help you with the reflective journals at: http://online.murdoch.edu.au/ under ‘Unit Information’

Assignments Information about the assignments will be provided in Week 4.


APPENDIX APPENDIX Further Reading

General HCI Readings Ashlund, S., Mullet, K., Henderson, A., Hollnagel, E. and White, T. (eds) (1993) Proceedings of

INTERCHI'93 - Conference on Human Factors in Computing Systems. ACM Press. [004.019 INT]

Avison, D. E. and Wood-Harper, A. T. (1990) Multiview: An Exploration in Information Systems Development. Alfred Waller Ltd. [004.21 AVI]

Badre, A. and Shneiderman, B. (eds) (1982) Directions in Human/Computer Interaction. Ablex. [004.21019 D598]

Baecker, R. M., Grudin, J., Buxton, W. A. S. and Greenberg, S. (1995) Human-Computer Interaction: Towards the Year 2000. Morgan Kaufmann.

Bass, L. J., Gornostaev, J. and Unger, C. (eds) (1993) Human-Computer Interaction: EWHCI'93 Conference. Springer-Verlag. [004.019 HUM]

Bauersfeld, P., Bennett, J. and Lynch, G. (eds) (1992) Human Factors in Computing Systems: CHI'92 Conference Proceedings. ACM Press. [004.019 CON]

Blaser, A. and Zoeppritz, M. (eds) (1983) Enduser Systems and Their Human Factors. Springer-Verlag. [005.019 E56]

Booth, P. (1990) An Introduction to Human-Computer Interaction. Lawrence Erlbaum. [004.019 BOO]

Borenstein, N. (1991) Programming As If People Mattered. Princeton Uni Press. [004.019 BOR] Borman, L. and Curtis, B. (eds) (1985) Human Factors in Computing Systems - II. IFIP. North-

Holland. [004.019 H918] Bosser, T. (1987) Learning in Man-Computer Interaction. Springer-Verlag. [004.019 BOS] Bullinger, H.J. and Shackel, B. (eds) (1987) Human-Computer Interaction - INTERACT'87. IFIP.

North-Holland. [004.019 IFI] Card, S.K., Moran, T.P. and Newell, A. (1983) The Psychology of Human-Computer Interaction.

Lawrence Earlbaum. [004.33019 C266] Carroll, J.M. (ed) (1987) Interfacing Thought: Cognitive Aspects of Human-Computer Interaction.

MIT Press. [004.019] Carroll, J.M. and Tanner, P.P. (eds) (1987) Human Factors in Computing Systems - IV. North-

Holland. [004.21019 CHI] Diaper, D. and Winder, R. (eds) (1987) People and Computers III. Cambridge Uni Press. [004.019

BRI] Finkelstein, A., Tauber, M. and Traunmuller, R. (Eds.) (1990) Human Factors in Analysis and Design

of Information Systems. IFIP. [658.4038] Flix, F. and Wandke, H. (eds) (1986) Man-Computer Interaction Research - MACINTER-I. North-

Holland. [004.019 N476]

Unit Information 19

Flynn, D. J. (1992) Information Systems Requirements: Determination and Analysis. McGraw-Hill. [004.1 FLY]

Frese, M., Ulich, E. and Dzida, W. (eds) (1987) Psychological Issues of Human-Computer Interaction in the Work Place. North-Holland. [004.019 P974]

Green, T.R.G., Payne, S.J. and van der Veer, G.C. (eds) (1983) The Psychology of Computer Use. Academic Press. [004.019 P974]

Guindon, R. (ed) (1988) Cognitive Science and Its Applications for Human-Computer Interaction. Lawrence Erlbaum. [004.33 COG]

Hartson, H. R. (ed) (1985) Advances in Human-Computer Interaction (Vol. 1). Ablex. [004.019 A244]

Helander, M. (ed) (1988) Handbook of Human-Computer Interaction. North-Holland [004.019 HAN]

Johnson, P. (1992) Human Computer Interaction: Psychology, Task Analysis and Software Engineering. McGraw-Hill. [004.019 JOH]

Johnson, H, Nigay, L. and Roast, C. (eds) (1998) People and Computers XIII - Proceedings of HCI'98. Springer [004.019 HCI]

Klix, F., Streitz, N.A., Waern, Y. and Wandke, H. (eds) (1989) Man-Computer Interaction Research - MACINTER - II. North-Holland. [004.019 MAN]

Kyng, M. and Mathiassen, L. (eds) 1997) Computers and Design in Context. MIT. [004 COM] Larson, J. and Unger, C. (eds) (1992) Engineering for Human-Computer Interaction. IFIP. [004.019

ENG] Ledgard, H., Singer, A. and Whiteside, J. (1981) Directions in Human Factors for Interactive Systems.

Springer-Verlag. [004.33019 L473] Macaulay, L. (1995) Human-Computer Interaction for Software Designers. International Thomson

Computer Press. [004.21019 MAC] Maddix, F. (1990) Human-Computer Interaction: Theory and practice. Ellis Horwood. [004.019

MAD] Mantei, M. and Orbeton, P. (eds) (1986) Human Factors in Computing Systems - III. IFIP. North-

Holland. [004.019 H918] Monk, A. (ed) (1984) Fundamentals of Human-Computer Interaction. Academic Press. [004.019

F981] Preece, J. (ed) (1993) A Guide to Usability: Human Factors in Computing. Addison Wesley. [004.019

GUI] Salvendy, G. (ed) (1984) Human-Computer Interaction. Elsevier. [004.33019 U11] Shackel, B. (ed) (1981) Man-Computer Interaction: Human Factors Aspects of Computers and

People. NATO. [004.019 M269] Shackel, B. (ed) (1984) Proceedings of INTERACT'84 - Human-Computer Interaction. IFIP. North-

Holland. [004.019 I23] Shackel, B. and Richardson, S. (1991) Human Factors for Informatics Usability. Cambridge

University Press. [004.25 HUM] Shneiderman, B. (1980) Software Psychology: Human Factors in Computer and Information Systems.

Little, Brown & Co. [005.019 S361] Smith, H. T. and Green, T. R. G. (eds) (1980) Human Interaction With Computers. Academic Press

[004. H918] Thomas, J.C. and Schneider, M.L. (eds) (1984) Human Factors in Computing Systems. Ablex.

[005.019 H918] van der Veer, G. C. and Mulder (eds) (1988) Human-Computer Interaction: Psychonomic Aspects.

Springer-Verlag. [004.019 HUM]


Varghese, K. and Pfleger, S. (eds) Human Comfort and Security of Information Systems. Springer. [004.019 HUM]

Vassiliou, Y. (ed) (1984) Human Factors and Interactive Computer Systems. Ablex. [004.33 N532] Waren, Y. (1989) Cognitive Aspects of Computer Supported Tasks. John Wiley and Sons. [004.019

WAE] Winograd, T. and Flores, F. (1986) Understanding Computers and Cognition: A New Foundation for

Design. Ablex. [004. W776]

User Interface Design Ackermann, D. and Tauber, M.J. (eds) (1990) Mental Models and Human-Computer Interaction 1.

North-Holland. [004.019 MEN] Barfield, L. (1993) The User Interface: Concepts and Design. Addison-Wesley. [004.21019 BAR] Brown, C. M. L. (1988) Human-Computer Interface Design Guidelines. Ablex. [004.019 BRO] Carroll, J. M. (1995) Scenario-Based Design: Envisioning Work and Technology in System

Development. Wiley. Coombs, M.J. and Alty, J.L. (eds) (1981) Computing Skills and the User Interface. Academic Press.

[005.019 C738] Cox, K. and Walker, D. (1993) User Interface Design. Prentice Hall. [004.21019 COX] Damos, D. (ed) (1994) Multiple-Task Performance. Taylor and Francis [153 MUL] Eberts, R.E. (1994) User Interface Design. Prentice Hall. [004.019 EBE] Edmonds, E. (ed) (1992) The Separable User Interface. Academic Press. [004.019 SEP] Enrich, R.W. and Williges, R.C. (1986) Human-Computer Dialogue Design. Elsevier. [004.33019

H918] Gardiner, M. and Christie, B. (1987) Applying Cognitive Psychology to User-Interface Design. Wiley.

[004.019 A652] Gattiker, U. E. and Larwood, L. (eds) (1990) End-User Training. Walter de Gruyter. [004.019 END] Gray, W.D., Hefley, W.E. and Murray, D. (1993) Proceedings of the 1993 International Workshop on

Intelligent User Interfaces - Orlando Florida. ACM Press. [004.019 INT] Laurel, B. (Ed.) (1990) The Art of Human-Computer Interface Design. Addison Wesley. [004.019

ART] Meister, D. (1991) Psychology of System Design. Elsevier [003 MEI] Newman, W.M. and Lamming, M.G. (1995) Interactive System Design. Addison-Wesley. [004.21019

NEW] Nielsen, J. (ed) (1989) Coordinating User Interfaces for Consistency. Academic Press. [004.019

COO] Olsen, D. R. (1998) Developing User Interfaces. Morgan Kaufmann. Rubin, T. (1988) User Interface Design for Computer Systems. John Wiley and Sons. [004.6 RUB] Salvendy, G., Sauter, S.L. and Hurrell, J.J. (eds) (1987) Social, Ergonomic and Stress Aspects of Work

with Computers. Elsevier. [004.019 I61] Shneiderman, B. (1998) Designing the User Interface: Strategies for Effective Human-Computer

Interaction. Third Edition. Addison-Wesley. [004.6 SHN] Sime, M.E. and Coombs, M.J. (eds) (1983) Designing for Human-Computer Communication.

Academic Press. [004.21019 D457] Sullivan, J.W. and Tyler, S.W. (eds) (1991) Intelligent User Interfaces. ACM Press. [004.019 INT] Thimbleby, H. (1990) User Interface Design. Addison-Wesley. [005.1 THI]

Unit Information 21

Usability Evaluation Nielsen, J. and Mack, R. L. (eds) (1994) Usability Inspection Methods. Wiley. [004.019 USA] See also the texts in Reserve list.

Multimedia and Websites Tucker, R.N. (ed) (1989) Interactive Multimedia - The Human Issues. Kogan Page. [371.335 INT] Waterworth, J. A. (1992) Multimedia Interaction With Computers: Human Factors Issues. Horwood. [004.019 WAT] See also the texts in Reserve list.

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