icifi and hdfc housing loan

8/13/2019 Icifi and Hdfc Housing Loan

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INTRODUCTION

Housing is one of the best human needs of the society. It is closely linked with the

process of overall socio-economic development of a country. India, being a highly

populated country, there is a great need and scope for the development of Housing

Sector. Unfortunately, for some reasons or the other, the housing sector in India has

remained underdeveloped in the past, however, it is hoped that there would be

improvement in the near future.

Housing is a growing industry. There is substantial gap between demand and supply

and is persisting for a very long period. ccording to an estimate by the !ational

"uilding #rgani$ation, the cumulative shortage of total dwelling houses in the

country by the end of %&&% was '% million. It is further estimated by this organi$ation

that the demand for housing will be around (.)million units, leaving a gap of one

million housing units annually. Hence, based upon this estimate, the cumulative

shortage of housing may reach to (%million units by the end of this century.

*resently, funds re+uired per dwelling shelter are so high that the individuals saving

is not ade+uate to meet the ependiture of house building. s a result, there is great

demand for eternal housing finance.

Housing was given due priority only in %& when a !ational Housing *olicy was

announce. The policy reflected the trust that housing was not merely consumption

ependiture but also a productive investment which would provide economic activity

in the country. "esides this, the policy also envisaged that an impetus given to

housing would stimulate economic development through creation of substantialemployment opportunities. /onse+uently, the institutional mechanism for housing

was strengthened by the establishment of !ational Housing "ank 0!H"1 by the

2eserve "ank of India.

%.%.% INSTITUTIONAL FRAMEWORK

The setting up of the !ational Housing "ank marked the new era in housing finance

as a new fund based financial service in the country. large number of financialinstitutional3companies in the public, private and 4oint sector entered in this field. 5or


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eample, 6ife Insurance /orporation of India and 7eneral Insurance /orporation

came with various schemes for financing the housing units. In %&89, Housing and

Urban :evelopment /orporation 0HU:/#1, a wholly government owned enterprise,was setup with the ob4ective of housing and urban development as well as

infrastructure development. fter that, in %&88, another /orporation named Housing

:evelopment 5inance /orporation 0H:5/1 was set up in private sector.

Housing was given due priority only in %& when a !ational Housing *olicy was

announced. The policy reflected the trust that housing was not merely consumption

ependiture but also a productive investment which would provide economic activity

in the country. "esides this, the policy also envisaged that an impetus given to

housing would stimulate economic development through creation of substantial

employment opportunities. /onse+uently, the institutional mechanism for housing

was strengthened by the establishment of !ational Housing "ank 0!H"1 by the

2eserve "ank of India.

1.1.2 HOME LOAN TYPES

#wning a piece of land or property is a lifetime dream for every individual. There are

many home loans provider in the market to make your dream come true. "ut before

you opt for any home loan provider, you need to consider certain factors related to

property that you are interested in buying and also about the salient features offered

by a home loan provider and also study some Home 6oans and Home Insurance

5;s which helps in applying a Home 6oan in India.

nd the most important thing is you should know about each and every term related

with Home 6oans before applying for a 6oan. It is always advisable to consult a

home loan epert or consultant before applying for a home loan or purchasing a

property.


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Home Purchae Loa!> These are the basic forms of home loans used for

purchasing of a new home.

Home Im"ro#eme!$ Loa!> These loans are given for implementing repairworks, healing and renovations in a home that has already been purchased.

Home Co!$ruc$%o! Loa!> These loans are available for the construction of

a new home.

Home E&$e!%o! Loa!> These loans are given for epanding or etending an

eisting home. 5or egg> addition of an etra room etc.

Home Co!#er%o! Loa!> These loans are available for those who have

financed the present home with a home loan and wish to purchase and move to

another home for which some etra funds are re+uired. Through home conversion

loan, the eisting loan is transferred to the new home including the etra amount

re+uired, eliminating the need of pre-payment of the previous loan.

La!' Purchae Loa!> These loans are available for purchasing land for both

construction and investment purposes.

(r%')e Loa!> "ridge loans are designed for people who wish to sell the

eisting home and purchase another one. The bridge loans help finance the new

home, until a buyer is found for the home.

HOUSIN* FINANCE IN INDIA

The Home loan sector in Indiais the pi-vital role player in the growth of the real

estate scenario in India. ?ith ta incentives given to the housing finance sector in the

annual budget of @99%, transactions related to buying and selling of residential

properties increased considerably and was much higher as compared to previousyears.

Since the new class of buyers are relatively younger set of customers who are more

aware about legal documentation and approvals, buyers are now more Aend-usersA

rather than investorsB theproperty market in Indiaundergoes transformation to align

itself with global standards with an increased emphasis on +uality C cost control and

documentation methods. In the current economy of India, the real estate sector has the

maimum propensity to generate income and demand for materials, e+uipment and
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services. It can be said that housing financecompanies were formed for co-eisting

with buyerAs re+uirements of housing loans for investing in properties. Home loans

are made available by financial institutions to both Indian and !2I customers atfloating and fied rate of interest and also at attractive =DI options.

5or construction or buying a new home

5or home repairs and renovations

5or purchase of plots

gainst mortgage of property

!o ta benefits are available for !2Icustomers unless you file returns and thereby

become eligible to avail of the ta benefits.

"esides home loans, /ommercial property loans are also available and different

financial institutions in India provide commercial loans at different rates and different

upper limits.

2eal estate loansare available to builders, promoters and real estate developers. The

eperience and financial standing of the builders is taken into account before the loan

is granted which is to be returned with the minimum installments.

Today, the amount of money that a city dweller spends on rent is roughly the same, or

only slightly less than the amount he pays as an =DI on a housing loan. =arlier the

home loan sector in India was solely dependent on nationali$ed and public sector

banks, but the entry of public sector banks into the housing finance business marked

the beginning of the first round of interest rate cuts. nd this reduction in interest

rates has enhanced the borrowing power of customers. Doreover, H5/s are offering

incentives to attract investors like

Some companies sanction the housing loan without re+uiring you to identify property

as a pre-re+uisite for eligibility

5ree accident insurance C property insurance

?aiving of pre-payment penalty

?aiving of processing fee

There are a few documents which the finance companies re+uire for setting up
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CRITERIA FOR ELI*I(ILITY OF HOME LOANS.

The realty boom in India has given a new dimension to the finance sector in India-

both in Home 6oans and Home Insurance segments. This has not only given a

competitive edge to the finance companies to provide attractive options to customers

but has also contributed to the increased investments in the real estate sector. This has

resulted in %' new institutions foraying into the housing finance business in the last

three years.

Salaried =mployee Self-employed

The latest salary slip

showing statutorydeductions

/omputation of income for the

previous two years, certified by a/hartered ccountant

5orm %E 0showing tadeducted at source byemployer1

*rofit C 6oss ccount and "alanceSheet for the previous two years,certified by a /hartered ccountant

*roof of age 0birthcertificate3voter identitycard3passport3school-leaving certificate3validdriving license

*roof of age 0birth certificate3voteridentity card3passport3school-leavingcertificate3valid driving license1

*roof of residence0phone bill3electricity

bill3ration card1.

*roof of residence 0phonebill3electricity bill3ration card1.
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SWOT ANALYSIS

Da4or Home 6oan *roviders

"anks C *ublicSector Housing5inance /ompanies

State "ank of India, /orporation "ank, *un4ab!ational "ank, /entral "ank, :ena "ank,llahabad "ank, "ank of Daharashtra, "ank of"aroda Housing 5inance, /an 5in Homes, 7I/Housing 5inance, 6I/ Housing 5inance, *!"Housing 5inance, S"I Home 5inance, /entbankHome 5inance, HU:/#, 6I/, etc.

5inancialInstitutions

H:5/, I/I/I 6td, /itibank, HS"/,Standard/hartered- 7rindlays, I:"I "ank, etc

STRWN*THS%1 %1 n active mainstream sector .

@1 @1 =ffective regulatory framework.

'1 '1 =tensive network of regional bank

microfinance institution, cooperatives

credit unions and rural bank.

WEAKNESSES

%1 Interest rate war persistent

@1 :ilution in due diligence on part of leaders is

a often seen.

'1 6ack of uniformity of norms.

(1 Increase in default rates.

OPPORTUNITIES

%1 %1 Increasing urbani$ation.

@1 @1 Housing microfinance has potential.

'1 '1 Ta rebates on house loan.

(1 (1 5alling interest rates.

THREATS

%1 6ower transaction levels in realty sector.

@1 High switching costs of customers.

'1 Higher cost of home ownership is mainly

depending the demand at other end.


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TA+ (ENEFITS ON HOME LOANS

s the Indian real estate market makes an upward swing, and investors opt for

housing financeor home loans, ta benefits obtained from them is a lucrative option.

/ustomers availing of Home 6oanscan claim a certain portion of the interest and

principal that they pay towards the loan installments for reducing ta liability.

2esident Indians are eligible for certain ta benefits on principal and interest

components of a loan under the Income Ta ct, %&E%. Doreover, an added ta

benefits under Sec 9 / on repaymentof principal amount up to 2s. %,99,999 p.a. can

be availed that can further reduce your ta liability by about 2s. '9,999 p.a.

Ta benefits can be claimed on both the principal and interest components of the

home loan as per the Income Ta ct, %&E%. These deductions are available to

assesses, who have taken a loan to either buy or build a house, under Section @(0b1.

Interest on borrowed capital is deductible up to 2s %)9,999 if the following

conditions are satisfied>

/apital is borrowed on or after pril %, %&&& for ac+uiring or constructing a

property.

The ac+uisition3construction should be completed within ' years from the end

of the financial year in which capital was borrowed.

The person, etending the loan, certifies that such interest is payable in respect

of the amount advanced for ac+uisition or construction of the house

loan for refinance of the principle amount outstanding under an earlier loan

taken for such ac+uisition or construction.
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If the conditions stated above are not fulfilled, then the interest on borrowed capital is

deductible up to 2s '9,999 though the following conditions have to be satisfied>

/apital is borrowed before pril %, %&&& for purchase, construction,

reconstruction repairs or renewal of a house property.

/apital should be borrowed on or after pril %, %&&& for reconstruction,

repairs or renewals of a house property.

If the capital is borrowed on or after pril %, %&&&, but construction is not

completed within ' years from the end of the year, in which capital is borrowed.

In addition to the above, principal repayment of the loan3capital borrowed is eligible

for a deduction of up to 2s %99,999 under Section 9/ from assessment year @99E-

98.

Term a!' co!'%$%o! ,or a#a%-%!) Ta& e!e,%$ o! Home Loa!

%. Ta deductions can be claimed on housing loan interest payments, sub4ect to

an upper limit of 2s %)9,999 for a financial year. Interest on the fresh loan can be

claimed as a deduction, sub4ect o the stated upper limit.

@. n additional loan for etension3addition to the same house and the personAs

deductions on the eisting loan are less than 2s %)9,999B he can claim further benefits

from the additional loan taken, sub4ect to the upper limit of 2s %)9,999 for a financial

year.

'. Ta benefits under Section @( and deduction under section 9/ of the Income

Ta ct can be claimed only when the payment is made. If a person fails to make

=DI payments, he cannot claim ta benefits for the same.

(. ccording to the Income Ta ct, only the person who has taken the loan can

claim ta rebates.

). The interest on home loans taken for repairs, renewals or reconstruction, also

+ualifies for the deduction of 2s %)9,999.

E. husband and wife, both of whom are ta-payers with independent income

sources, get ta deduction benefits, with respect to the same housing loanB to theetent of the amount of loan taken in their own respective name.


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8. If a person buys a house and sells it within the same year3after ' years, and if

any profit is made, then a capital gains ta liability arises on the same for which the

individual is liable to pay short-term capital gains ta since the sale took place in thesame year. "ut, if the sale had taken place after ' years, then a long-term capital gains

ta liability would have arisen.

. If it is proved that the home loan is simply an arrangement between the loan-

seeker and the builder or with a third party for the purpose of claiming ta benefits,

then ta benefits will not be allowed and benefits, previously claimed, will be clubbed

to the income and taed accordingly.

&. Ta benefits on interest on housing loansare allowable only for the original

loan and for a second loan taken to repay the first loan and not for subse+uent loans.

This means that if you have already availed of one loan to refinance the original loan

and want to no avail a third loan to refinance the second loan, ta rebate on interest

payments will not be permissible. This is because the Section @( 0%1 only talks of the

second loan and not of subse+uent loans. =ven if you take the second loan at a rate of

interest higher than the original loan, you will be eligible for a ta rebate on the

second loan.
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COMPANY PROFILE

HDFC (ANK

H:5/ "ank was incorporated in %&&( by Housing :evelopment 5inance

/orporation 6imited 0H:5/1, IndiaAs largest housing finance company. It was among

the first companies to receive an Ain principleA approval from the 2eserve "ank of

India 02"I1to set up a bank in the private sector. The "ank started operations as a

scheduled commercial bank in Fanuary %&&) under the 2"IAs liberali$ation policies.

Times "ank 6imited 0owned by "ennett, /oleman C /o. 3 Times 7roup1 was merged

with H:5/ "ank 6td., in @999. This was the first merger of two private banks in

India. Shareholders of Times "ank received % share of H:5/ "ank for every ).8)

shares of Times "ank.

In @99 H:5/ "ank ac+uired /enturion "ank of *un4abtaking its total branches to

more than %,999. The amalgamated bank emerged with a base of about 2s. %,@@,999

crore and net advances of about 2s.&,999 crore. The balance sheet si$e of the

combined entity is more than 2s. %,E',999 crore.

ICICI (ANK

I/I/I "ank is IndiaAs second-largest bank with total assets of 2s. ',8((.%9 billion

0USG 88 billion1 at :ecember '%, @99 and profit after ta 2s. '9.%( billion for the

nine months ended :ecember '%, @99. The "ank has a network of %,(%E branches

and about (,E(( TDs in India and presence in % countries. I/I/I "ank offers awide range of banking products and financial services to corporate and retail
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customers through a variety of delivery channels and through its specialised

subsidiaries and affiliates in the areas of investment banking, life and non-life

insurance, venture capital and asset management. The "ank currently has subsidiariesin the United ingdom, 2ussia and /anada, branches in United States, Singapore,

"ahrain, Hong ong, Sri 6anka, ;atar and :ubai International 5inance /entre and

representative offices in United rab =mirates, /hina, South frica, "angladesh,

Thailand, Dalaysia and Indonesia. #ur U subsidiary has established branches in

"elgium and 7ermany. I/I/I "ankAs e+uity shares are listed in India on "ombay

Stock =change and the !ational Stock =change of India 6imited and its merican

:epositary 2eceipts 0:2s1 are listed on the !ew


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through the merged entityAs access to low-cost deposits, greater opportunities for

earning fee-based income and the ability to participate in the payments system and

provide transaction-banking services. The merger would enhance value for I/I/I"ank shareholders through a large capital base and scale of operations, seamless

access to I/I/IAs strong corporate relationships built up over five decades, entry into

new business segments, higher market share in various business segments,

particularly fee-based services, and access to the vast talent pool of I/I/I and its

subsidiaries. In #ctober @99%, the "oards of :irectors of I/I/I and I/I/I "ank

approved the merger of I/I/I and two of its wholly-owned retail finance subsidiaries,

I/I/I *ersonal 5inancial Services 6imited and I/I/I /apital Services 6imited, with

I/I/I "ank. The merger was approved by shareholders of I/I/I and I/I/I "ank in

Fanuary @99@, by the High /ourt of 7u4arat at hmedabad in Darch @99@, and by the

High /ourt of Fudicature at Dumbai and the 2eserve "ank of India in pril @99@.

/onse+uent to the merger, the I/I/I groupAs financing and banking operations, both

wholesale and retail, have been integrated in a single entity.

HOME LOAN OF HDFC (ANK

Fea$ure

Ma&%mum -oa!-9 of the cost of the property 0including the cost of the land1 and

based on the repayment capacity of the customer.

A""-%ca!$ a!' Co/ A""-%ca!$ $o $he -oa!-Home 6oans can be applied for either

individually or 4ointly. *roposed owners of the property, will have to be co-

applicants. However, the co-applicants need not be coowners.

Ma&%mum Term-@9 years sub4ect to your retirement age.

A'0u$a-e Ra$e Home Loa!-6oan under d4ustable 2ate is linked to H:5/As

2etail *rime 6ending 2ate 02*621. The rate on your loan will be revised every three

months from the date of first disbursement, if there is a change in 2*62, the interest

rate on your loan may change. However, the =DI on the home loan disbursed will not

changeJ. If the interest rate increases, the interest component in an =DI will increase

and the principal component will reduce resulting in an etension of term of the loan,


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and vice versa when the interest rate decreases.

J/onditions pply

F%&e' Ra$e

Home Loa! Loa! Pur"oe

#ne can apply for *ower Home for the following purposes>

*urchase of

5lat, row house, bungalow from developers

=isting freehold properties

*roperties in an eisting or proposed co-operative housing society or apartmentownerAs association

5irst *ower of ttorney purchases in :elhi for :: flats allotted before %&&@.

Home Loa! E-%)%%-%$

Salaried Self

ge @%-E9 years @)-E) years

Income Income criteria notprovided

Income criteria notprovided

Fob=perience

Fob eperience notprovided

Fob eperience notprovided

2esidence*roof

2esidence proof notprovided

2esidence proof notprovided

Home Loa! Loa! Amou!$

6imits on home loan

Dinimum - 2s % lac

Daimum - 2s )9 lacs

Mar)%!

@9 in the case of home loans


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@) in case of improvement or renovation loans

Home Loa! Docume!$a$%o!


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Applicable Rates

(Monthly Rest Basis)

Fixed

rates%

Variable

rates%

Basis%

RPLR

Upto and including

Rs 30 lacs 11.50 9.75

RPLR

5.75

Rs.30.01 lacs to Rs.75

lacs11.50 10.00

RPLR

5.50

!"e# Rs.75 lacs 11.50 10.$5RPLR

5.$5

The above rates are sub4ect to change without notice.

Home Loa! Term a!' Co!'%$%o!

2epayment

Step Up 2epayment 5acility- Helps young eecutives take a much bigger loan today

based on an increase in their future income, this helps eecutives buy a bigger home

todayK

5leible 6oan installments *lan- #ften customers, parents and their children, wish to

purchase properties together. The parent is nearing retirement and their children have

4ust started working. This option helps such customers combine the incomes and take

a long term home loan where in the installment reduces upon retirement of theearning parent.

Tranche "ased =DI- /ustomers purchasing an under construction property need to

pay interest 0 on the loan amount drawn based on level of construction1 till the

property is ready. To help customer save this interest, we have introduced a special

facility of Tranche "ased =DI. /ustomers can fi the installments they wish to pay

till the time the property is ready for possession. The minimum amount payable is the

interest on the loan amount drawn. nything over and above the interest paid by thecustomer goes towards *rincipal repayment. The customer benefits by starting =DI

and hence repays the loan faster.

Security


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D%ureme!$

The loan will be disbursed in full or in suitable installments, taking into account the

re+uirement of funds and progress of construction, as assessed by the "ank directly to

seller or builder or local development authority or supplier of materials etc.

Proce%!) char)e or a'm%%o! ,ee

*rocessing fee e+uivalent to 9.) of the loan amount 0applied for1 will be collected

along with the application form 0taes as applicable1.

Pe!a-$ ,or ear- c-oure- !il

O$her Co!'%$%o!

L "ank reserves the right to re4ect any application without assigning reasons thereof

L The applicant will undertake to inform the "ank as and when there is a change in

address or employment

The terms and conditions mentioned above and elsewhere under the scheme are

sub4ect to modification from time to time solely at "ankAs discretion.

Home Loa! Fa%r Prac$%ce Co'e For Le!'er

A '%rec$e' $he Reer#e (a!4 o, I!'%a5 #%'e c%rcu-ar D(OD.No.Le).No.

(C.678 9&.98.99)3@99E-98 dated Darch E, @998B the "ank has adopted modified 5air

*ractice /ode for lenders as approved by the "oard of :irectors. The salient features

of the same are>

Security for the loan is a first mortgage of the property to be financed, normally

by way of deposit of title deeds and3or such other collateral security as may be

necessary. Interim security may be re+uired, if the property is under

construction.


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%9 A""-%ca$%o! ,or Loa!

In the loan application form, the "ank shall provide comprehensive information

including information about fees and charges if any payable for processing and

amount of such fees refundable in case of non acceptance of application, prepayment

options and other matter which affects the interest of the borrowers, of all categories

of loans, irrespective of the amount of loan sought by them.

%%9 Proce%!)

a. The "ank shall provide acknowledgement for receipt of all loan applications

indicating the time frame within which the application will be disposed of.

b. The "ank shall verify the loan application and if additional details 3

documents are re+uired, these will be sought from the applicant.

c. 5or all categories of loans and irrespective of any threshold limits, the "ank

will be epected to process the application without delay. In case the application is

turned down, the "ank will convey in writing to the applicant the reasons for

re4ection within one month.

%%%9 Loa! A""ra%a- a!' Term a!' Co!'%$%o!

a. The sanctioning authority will be epected to ensure proper assessment of the

credit application as per the etant instructions and credit policy of the bank. The

availability of ade+uate margin and security will not be a substitute for due diligence

on the creditworthiness of the customer.

b. ll the terms and conditions and other caveats will be duly communicated by

an authori$ed official of the "ank to the customer in writing.

c. The acceptance of the customer will be obtained on the sanction letter with the

customerAs signature under the caption copy of the loan agreement along with all

the enclosures +uoted in the loan agreement will be furnished to the customer at the

time of issue of the sanction letter.


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d. The sanction letter 3 loan agreement will clearly state that the credit facilities

will be etended solely at the discretion of the "ank and that drawings under the

following circumstances will be solely at the discretion of the "ank.

i. :rawings beyond the drawing power 3 sanctioned limits.

ii. Honoring of che+ues issued for the purpose other than specifically

stipulated in the sanction.

iii. :rawings in an account once it is classified as !*.

iv. !o drawings will be allowed in case of non-compliance of the termsand conditions by the borrower.

v. Deeting further re+uirements of the borrower on account of growth in

business will be sub4ect to proper review of the credit limits.

%#9 D%ureme!$ o, -oa! %!c-u'%!) cha!)e %! $erm 3 co!'%$%o!

a. The disbursement will be done immediately on compliance of all the terms

and conditions of the sanction by the borrower and the branches need not refer to the

sanctioning authority for disbursement.

b. ny changes in the terms and conditions of the sanction such as interest and

charges will be notified to the borrower before effecting the changes.

c. ny changes in interest rate and charges will be effected only prospectively

after giving due notice to the borrower.

#9 Po$ '%ureme!$ u"er#%%o!

a. The post disbursement supervision, such as submission of periodical reports

and periodic inspection, will be stipulated at the time of issue of the sanction letter.

The sanction letter would also mention whether the "ank or the borrower will bear

the cost of inspection.


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b. The "ank will issue notices to the borrowers in advance in case the "ank

decides to recall the advance 3 accelerate the payment 3 accelerate the performance

under the loan agreement. #r seek additional securities.

c. The "ank shall release all securities on receiving payment of loan. However,

the "ank may decide to eercise the right to set off any legitimate right or lien for any

other claim against borrower. In case the "ank decides to retain the security, the

borrower will be notified about the remaining claims and the documents under which

the "ank is entitled to retain the security till the relevant claim is paid 3 settled

#9 O$her

a. The "ank will not interference in the affairs of the borrowers ecept where

provided for in the terms and conditions of the loan sanction documents, such as

periodic inspection, scrutiny of books of accounts, verification of stocks and book

debts, and scrutiny of ;IS statements.

b. In case any information not disclosed earlier by the borrower has come to the

notice of the "ank, the "ank will have the right to elicit the necessary information

from the borrower and initiate action to protect its interest.

c. ?hile, the "ank may participate in credit-linked schemes framed for weaker

sections of the society, the "ank shall not discriminate on grounds of se, caste and

religion in the matter of lending.

d. In the matter of recovery of loans, the "ank shall not resort to undue

harassment such as persistently bothering the borrowers at odd hours and use of

muscle power.

e. In the case of receipt of re+uest for transfer of borrowal account, either from

the borrower or from other banks 3 5Is which propose to take over the loan, the

"anksA consent or ob4ection, if any, shall be conveyed within @% days from the date of

receipt of re+uest.

#%9 *r%e#a!ce Re'reer


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Though the sanction of the loans will be at the sole discretion of the "ank, borrowers

will have an opportunity to appeal against the decision of the "ankAs functionaries.

ny such grievance received from the borrower will be heard and disposed of by thenet higher authority. 5or this purpose the following review structure is available to

the borrower.

HOME LOAN OF ICICI (ANK

I/I/I "ank Home loansprovide not 4ust the most competitive interest rates C best

level of service, but also products designed to cater to the specific needs of consumer.

!ew products 3 new features in eisting products are introduced based on customer

feedback. /hoose the I/I/I "ank Home 6oan that suits ones needs.

Home Loa!

Home Loans are provided to individuals to own a residential property.

ICICI Bank offers easy home loansfor

5irst *urchase in ready construction

Under construction property

*urchase in re-sale

Self construction - etension of eisting living space

The following are the features of I/I/I "ank Home 6oans

Home loan amount can be chosen to suit specific needs.

#ne can avail of a loan up to 9 of /ost #f *roperty.

/onveniently pay off the loan over a period of upto @) years.

It can be availed at the 5loating rate of Interest or at the 5ied rate of Interest

or at the combination of both 5ied C 5loating rates.

5aster repayment as principal repayment in on monthly rest.

E-%)%%-%$Norm ,orHome Loa!.
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Home 6oans can be availed by 2esident Indian whether Salaried or Self-=mployed

and also by !on- 2esident Indian who are Salaried. 5or resident Indians the following

are the eligibility norms

La!' Loa!

6and loansgive an opportunity for individual customer to purchase a residential plot of land

to do self- construction. Thus, customer can invest now in a plot of land !uild in future. The

6and loan can !e financed only within municipal limits of H"B locations or in case of direct

allotment outside municipal limits !y #$.

6and 6oan can !e availed !y %esident Indian whether &alaried or &elf-'mployed and also

!y (on- %esident Indian.

Home Im"ro#eme!$ Loa!

Home Im"ro#eme!$ Loa! is offered to facilitate improvement of a self-owned

dwelling unit to eisting or new customer. HI6 considers a range of facilities internalor eternal to the structure without increase in the living pace. Thus, a customer can

#ne must be at least @% years of age when the loan is sanctioned.

The loan must terminate before or when you turn E) years of age

or before retirement, whichever is earlier.

#ne must be employed or self-employed with a regular source of

income.
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add or improve facilities to his dwelling unit with a loan at Home =+uity 6oan rate of

interest

Home Improvement 6oan can be availed by 2esident Indian whether Salaried or Self-

=mployed.

O,,%ce Prem%e Loa!

O,,%ce Prem%e Loa!can be used for purchase, construction, etension C also for

improvement 0at the time of ac+uisition of office premises. It creates an opportunity

to etend loans to self-employed individuals to house their profession or businessgiving a permanent address for generating steady flow of income. The product can

also include the estimate of renovation at the time of purchase of the property. This

loan is especially meant for self-employed professionals like :octors, rchitects etc.

Home Loa!can be availed by 2esident Indian who are Self-=mployed and also by

!on- 2esident Indian who are Salaried.

EMI U!'er Co!$ruc$%o!

=DI Under /onstruction is offered for structuring a home loan to enable individuals

to commence his =DI in a partly disbursed under construction pro4ect.

/ommencement of =DI ensures re-payment towards principal amount leading to

savings in interest and faster repayment of the loan. The =DI paid is as per the

sanctioned loan amount and remains constant during the tenure of the loan. The

tenure of the loan keeps moving up with additional amount being disbursed.

=DI under /onstruction can be availed by 2esident Indian whether Salaried or Self-

=mployed and also by !on- 2esident Indian.

(a-a!ce Tra!,er

"alance Transfer is a facility offering the customer a choice to transfer the

outstanding balance of the loan availed for better terms C conditions. "alance


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Transfer helps to move from higher rate of interest to lower rate of interest or increase

in loan component as Top up. "T is possible only from loans taken from H5/s

approved by !H" for refinance, "anks or employer 6oans taken from /entral orState 7overnment.

"alance Transfer can be availed by 2esident Indian whether Salaried or Self-

=mployed.

To" U" Loa!

Top up 6oancan !e availed time and again for various personal re)uirement !ased on

value of the property. It offers the customer additional funds against the security of the same

property. To avail Top "p loan, the vintage of atleast si* months is re)uired for the loan

availed. The !asic eligi!ility emerges with good repayment track record. The end use letter is

essential to !e collected.

The =nd use of Top Up 6oans can be

5urnishing of home

/onsumer durable

/hilds education

:aughters marriage

5amily holiday

Mehicle

ny other personal re+uirement of the borrower provided it is not speculative or

illegal in nature

This product is applica!le to fully dis!ursed cases with no post- dis!ursement document

pending.

This product is priced more than !ase home loan rates !ut lower than any personal

loan rates.

Top "p Loan can !e availed !y %esident Indian whether &alaried or &elf-'mployed.

Loa! o! Pho!e

6oan #n *hone is a pre-sanctioned loan. Its is based on the eisting relationship of

the customer with I/I/I "ank. The biggest advantage is that the customer can get the


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loan with minimum documentation. 7ood banking transactions and repayment

records becomes a strength for availing loans in future.

6oan on *hone can be availed by 2esident Indian whether Salaried or Self-=mployed

Home E:u%$ Loa!

6oan against property gives the owner of residential or commercial premises to

leverage on the value of the property. It offers the ability to unlock funds gives the

advantage of looking at the asset as a source of security bringing li+uidity and

retaining ownership. In case of H=6 the property should be self occupied by one of

income considered applicants. The security of the property ensures competitive rateof interest. The interest component of the =DI paid by S=* 3 S=!* can be booked as

epenses in their * C 6

Home =+uity 6oans are provided for many personal re+uirements of the customer

vi$. N

Darriage

/hild =ducation

"usiness

*urchase of *roperty 0?here mortgage is not possible1

Improvement of *roperty

Dedical Treatment

Home =+uity 6oans can be availed by 2esident Indian who are Self-=mployed and

also by !on- 2esident Indian who are Salaried.

Pro"er$ O#er'ra,$

The overdraft facility from ICICI (a!4 Home Loa!allows you to borrow money

against your self-occupied property. The overdraft facility comes with a multi-city

che+ue book and phone banking facility. The customer is charged interest only for the

amount that he withdraws from the account. ?henever he deposits funds into the

account, they go towards reducing the outstanding balance in the account.
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It offers the following benefits>-

7enerating capital against property 021 or 0 /1 for business or personal use

/onvenience of *re - Sanctioned limit and draw as you need *ay interest on the amount drawn and for days utili$ed

/onvenience of depositing C withdrawing like any /urrent ccount

"enefit of /he+ue "ook C *hone banking

5ast *rocessing and door-step service

Dulti-city che+ue book and phone banking facility

*roperty #verdraft can be availed by 2esident Indian who are Self-=mployed

Leae Re!$a- D%cou!$%!)

6ease 2ental :iscounting helps to raise funds against the future epected rentals of

self owned commercial property. The property should be occupied by the 6essee.

Similar to Home =+uity 6oans, 62: can be provided for any personal re+uirements

of the customer vi$. N

Darriage

/hild =ducation

"usiness

*urchase of *roperty 0?here mortgage is not possible1

Improvement of *roperty

Dedical Treatment

6ease 2ental :iscounting can be availed by 2esident Indian whether Salaried or Self-=mployed

Fac$or A,,ec$%!) o!e Loa! Amou!$

?ithICICI (a!4 Home Loa!, you can get a home -oa!suited to your needs. The

home -oa! amou!$ depends on your repayment capability and is restricted to a

maimum of 9 of the cost of the property or the cost of construction as applicable.

number of factors are taken into account when assessing your repayment capacity.
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2epayment capacity takes into consideration factors such as income, age,

+ualifications, number of dependants, spouseAs income, assets, liabilities, stability,

continuity of occupation and savings history.

However, there are ways by which you can enhance your eligibility.

If your spouse is earning, put him3her as a co-applicant. The additional income shall

be included to enhance your loan amount. In case of any co-owners they must

necessarily be co-applicants.

The final amount to be sanctioned will depend on your repayment capacity. However,

what you ultimately are entitled to will have to conform within the limits fied for

each loan

lso, when the company looks at the total cost, registration charges, transfer charges

and stamp duty costs are included

Docume!$ re:u%re' ,or Home Loa! Sa!c$%o!

I/I/I "ank Home 6oans5 the leading Home 6oans *rovider, offers attractive

interest rates and unbeatable benefits to ensure that you get the best deal without any

hassles. eeping your convenience in consideration, we ask one for minimal

mandatory documents for the sanctioning of one home loan.t I/I/I "ank Home

6oanswe re+uire the following documents to sanction one home loan>

Sa!c$%o! Docume!$

L :uly /ompleted pplication 5orm

*hotograph

5ee /he+ue

*hoto Identity *roof

ge *roof

Signature Merification *roof

2esidence ddress *roof
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Docume!$ "ec%,%c ,or Se-, Em"-oe'Income Ta 2eturn 3 /omputation of Total Income 3 uditors 2eport 3 "alance

Sheet 3 *rofit C 6oss ccount certified by /hartered ccountant for last @ years

0' years for Home =+uity1 0both for business and personal of partners3directors1

"ank Statement for last E month from operating account

2epayment Track record of eisting loans 3 6oan closure letter

"oard 2esolution in case of a company

*roof of eistence

#ffice ddress *roof

*hoto Identity *roof, 2esidence ddress *roof, Signature Merification is re+uired

to be provided for all the main partners 3 directors.

These are the documents re+uired for sanctioning a loan.


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!ote > Service Ta and other taes, levies, etc. applicable as per prevailing rate willbe charged over and above these charges.

Re"ame!$ Term o, our Home Loa!

In our endeavor to make taking a home loan an easy process for you, we at I/I/I

"ank Home 6oans address all your +ueries about the repayment terms of Home

6oans with respect to tenure, home loan =DIs, methods of home loans =DIpayments

andpre-=DI interest .

Wha$ % $he re"ame!$ $e!ure;

Ho< % $he -oa! re"a%';

Wha$ % a! EMI;

Whe! 'oe $he re"ame!$ $ar$;

Ho< % $he EMI "a%';

Wha$ %, a PDC ou!ce;

Wha$ % "re/EMI %!$ere$;

Whe! 'o I "a PEMI;

/harges Home 6oans

6oan *rocessing /harges 3 2enewal /harges 9.) to %

*repayment /harges@ on the principal

outstanding on full

prepayment

/harges for late payment@ per month

/harges for changing from fied to floating

rates of interest%.8) on principal

outstanding

/harges for changing from floating to fiedrates of interest

%.8) on principal

outstanding

/he+ue Swap /harges2s. )993-

:ocument 2etrieval /harges2s. )993-

/he+ue bounce charges2s. @993-
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Wha$ % $he re"ame!$ $e!ure;

2epayment tenure is the tenure for the number of year for which the loan gets

sanctioned. ?e offer you a wide range of options for the tenure of the loan.


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In the case of a bounced che+ue or delayed payment, charges and outstanding dues

will be charged as per the prevailing company policy.


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COMPARE HOUSIN* LOAN OF DIFFERENT (ANKS

6oan *rovider 2ates ofInterest

6oan mount 6oan :uration

&.) %99999 -@999999

% - )


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O(=ECTI>E OF THE STUDY

This study re)ar'%!)OCom"ara$%#e A!a-% O, Home Loa! O, ICICI (a!4 A!'

HDFC (a!4?will be accomplished by the following o0ec$%#e

o To study how to choose the right housing finance bank.

o To study how do get loan for construction of residential houses.

o To discuss housing credit more affordable.

o To know the some of housing finance schemes.

o To discuss some tip for buying house.

o To study of terms and condition of home loan.

o To find out that how people to construction of houses by attractive =DI systems.


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SCOPE AND IMPORTANCE

This study is analysis of housing finance schemes of I/I/I C H:5/ banks. It is

helpful in analy$ing the home loan Schemes service provided to the customer and

their comparison. This study was conducted by the researcher in D#2:":,

because of constraints of time and money study could not be etended to other cities.

s D#2:": being a popular and among the good cities of India is a good

market of financial products C also here customers of different classes like business

segment, service segment, and professional segment are in ecess. Since the report


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aims at finding the potential for financial products at D#2:": itself taking

into consideration certain limits and problems, the area was chosen on the basis of

coverage of product no. of respondents

RESEARCH METHODOLO*Y

Reearch/

PReearchand eperimental development 02C:1 comprise creative work

undertaken on a systematic basis in order to increase the stock of knowledge,

including knowledge of man, culture and society, and the use of this stock ofknowledge to devise new applications.P 0#=/: 0@99@1 5rascati Danual> proposed


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standard practice for surveys on research and eperimental development, Eth edition.1

Q%RIt is used to establish or confirm facts, reaffirm the results of previous work, solve

new or eisting problems, supporttheorems, or develop newtheories. researchpro4ect may also be an epansion on past work in the field. To test the validity of

instruments, procedures, or eperiments, research may replicate elements of prior

pro4ects, or the pro4ect as a whole. The primary purposes ofbasic research 0as

opposed toapplied research1 aredocumentation, discovery,interpretation, or

the research and developmentof methods and systems for the advancement of

human knowledge. pproaches to research depend on epistemologies, which vary

considerably both within and between humanities and sciences. There are several

forms of research> scientific, humanities, artistic, economic, social,

business, marketing,practitioner research, etc

Reearch Me$ho'o-o)/

Dethodology is the systematic, theoretical analysis of the methods applied to a

field of study, or the theoretical analysis of the body of methods and principles

associated with a branch of knowledge. It, typically, encompasses concepts such as

paradigm, theoretical model, phases and +uantitative or +ualitative techni+ues.

Dethodology does not set out to provide solutions but offers the theoretical

underpinning for understanding which method, set of methods or so called Obest

practices can be applied to a specific case.

It has been defined also as follows>

+. Ptheanalysisof the principles of methods, rules, and postulates employed by a

disciplinePB

@. Pthe systematic study of methods that are, can be, or have been applied within

a disciplinePB

'. Pthe study or description of methodsP

T"e o, reearch /

These are as follows-
http://en.wikipedia.org/wiki/Research#cite_note-1http://en.wikipedia.org/wiki/Theoremhttp://en.wikipedia.org/wiki/Theoryhttp://en.wikipedia.org/wiki/Basic_researchhttp://en.wikipedia.org/wiki/Applied_researchhttp://en.wikipedia.org/wiki/Documentationhttp://en.wikipedia.org/wiki/Discovery_(observation)http://en.wikipedia.org/wiki/Interpretation_(philosophy)http://en.wikipedia.org/wiki/Research_and_developmenthttp://en.wikipedia.org/wiki/Knowledgehttp://en.wikipedia.org/wiki/Epistemologyhttp://en.wikipedia.org/wiki/Social_researchhttp://en.wikipedia.org/wiki/Marketing_researchhttp://en.wikipedia.org/wiki/Practitioner_researchhttp://en.wikipedia.org/wiki/Analysishttp://en.wikipedia.org/wiki/Analysishttp://en.wikipedia.org/wiki/Analysishttp://en.wikipedia.org/wiki/Research#cite_note-1http://en.wikipedia.org/wiki/Theoremhttp://en.wikipedia.org/wiki/Theoryhttp://en.wikipedia.org/wiki/Basic_researchhttp://en.wikipedia.org/wiki/Applied_researchhttp://en.wikipedia.org/wiki/Documentationhttp://en.wikipedia.org/wiki/Discovery_(observation)http://en.wikipedia.org/wiki/Interpretation_(philosophy)http://en.wikipedia.org/wiki/Research_and_developmenthttp://en.wikipedia.org/wiki/Knowledgehttp://en.wikipedia.org/wiki/Epistemologyhttp://en.wikipedia.org/wiki/Social_researchhttp://en.wikipedia.org/wiki/Marketing_researchhttp://en.wikipedia.org/wiki/Practitioner_researchhttp://en.wikipedia.org/wiki/Analysis


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(ASIC RESEARCH

The research which is done for knowledge enhancement, the research which does nothave immediate commercial potential. The research which is done for human welfare,animal welfare and plant kingdom welfare. It is called basic,pure,fundamentalresearch. The main motivation is to epand manAs knowledge, not to create or inventsomething. There is no obvious commercial value to the discoveries that result from

basic research. "asic research lay down the foundation for the applied research.:r.7.Smoot says Opeople cannot foresee the future well enough to predict what isgoing to develop from the basic research =g>-how did the universe begin

APPLIED RESEARCH

pplied research is designed to solve practical problem of the modern world, ratherthan to ac+uire knowledge for knowledges sake. The goal of applied research is toimprove the human condition. It focus on analysis and solving social and real life

problems. This research is generally conducted on large scale basis, it is epensive.s such, it often conducted with the support of some financing agency likegovernment , public corporation , world bank, U!I/=5, U7/,=tc,. ccording tohunt, Oapplied research is an investigation for ways of using scientific knowledge tosolve practical problems for eample>- improve agriculture crop production, treat orcure a specific disease, improve the energy efficiency homes, offices, how cancommunication among workers in large companies be improved pplied researchcan be further classified as problem oriented and problem solving research. *roblemoriented research>- research is done by industry ape body for sorting out problemsfaced by all the companies. =g>- ?T# does problem oriented research for developingcountries, in india agriculture and processed food eport development authority0*=:1 conduct regular research for the benefit of agri-industry. *roblem solving>-this type of research is done by an individual company for the problem faced by it.Darketing research and market research are the applied research. 5or eg>- videoconinternational conducts research to study customer satisfaction level, it will be problem

solving research. In short, the main aim of applied research is to discover somesolution for some pressing practical problem.

@UANTITATI>E RESEARCH

;uantitative research aim to measure the +uantity or amount and compares it withpast records and tries to pro4ect for future period. In social sciences, O+uantitativeresearch refers to the systematic empirical investigation of +uantitative properties and

phenomena and their relationships. The ob4ective of +ualitative research is to

develop and employ mathematical models, theories or hypothesis pertaining tophenomena. The process of measurement is central to +uantitative research because it


38/63

provides fundamental connection between empirical observation and mathematicalepression of +uantitative relationships. Statistics is the most widely used branch ofmathematics in +uantitative research. Statistical methods are used etensively with in

fields such as economics and commerce. ;uantitative research involving the use ofstructured +uestions, where the response options have been *re-determined and largenumber of respondents is involved.eg>-total sales of soap industry interms of rupeescores and or +uantity interms of lakhs tones for particular year, say @99,could beresearched, compared with past ) years and then pro4ection for @99& could be made.

@UALITATI>E RESEARCH.

;ualitative research presents non-+ualitative type of analysis. ;ualitative research iscollecting, analy$ing and interpreting data by observing what people do and say.;ualitative research research refers to the meanings, definitions, characteristics,symbols, metaphors, and description of things. ;ualitative research is much moresub4ective and uses very different methods of collecting information,mainlyindividual, indepth interviews and focus groups. The nature of this type of research iseploratory and open ended. Small number of people are interviewed in depth and ora relatively small number of focus groups are conducted. ;ualitative research can befurther classified in the following type. I. *henomenology>-a form of research inwhich the researcher attempts to understand how one or more individuals eperience a

phenomenon. =g>-we might interview @9 victims of bhopal tragedy. II. =thnography>-this type of research focuses on describing the culture of a group of people. culture

is the shared attributes, values, norms, practices, language, and material things of agroup of people. =g>-the researcher might decide to go and live with the tribal inndaman island and study the culture and the educational practices. III. /ase study>-isa form of +ualitative research that is focused on providing a detailed account of one ormore cases

Da$a co--ec$%o! me$ho'/

The sources of data used in this pro4ect report are both primary and secondary data.

1. Pr%mar 'a$a

*rimary data consists of original information gathered from sample

si$e of )9 respondents residing in Doradabad, India.

2. Seco!'ar 'a$a

Secondary data consists of information that already eists and that was


39/63

collected in the past for some other purposes.

The research will be eploratory in nature. population of peoples who take home

loan from these banks will be considered for this study. I will try to eplore about the

home loans which would make a difference in the behavior of the consumer. =ffort

will be made to throw light on most of the factors which have either indirect or direct

effect on the behavior of the consumer.

Sam"-%!) "-a!

Sampling plan is necessary because it is almost impossible to eamine the entirepopulation in limited time . So that I am choosing simple random sampling plan for

my pro4ect.

Sam"-%!) %e

sample si$e is )9 , from the central part of MORADA(AD. "ecause it is not

possible to cover the whole cities in available time period. So that it is necessary to

take the sample si$e, in )9 simple random respondents.

Source o, 'a$a

*rimary :ata- Through +uestionnaire

Secondary :ata- Internet, maga$ine, news papers etc

Sam"-%!) $oo-

:ata will be collected using :ue$%o!!a%re5which will influence the finance decision

of the simple random person.


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RESULT AND DETAILED ANALYSIS

;.%. re you aware of about various types of home finance schemes available in themarket

O"$%o! Perce!$a)e


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!o %9

I!$er"re$a$%o!

&9 respondents are aware of about various types of home finance schemes availablein the market and %9 respondents are not aware.

;.@. If yes, do you have home finance schemes

O"$%o! Perce!$a)e


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I!$er"re$a$%o!

&9 respondents have home finance schemes and %9 respondents are not havehome finance schemes.

;.'. ?hich companys home finance scheme do you have

O"$%o! Perce!$a)e

I/I/I "ank ((

H:5/ "ank )E


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I!$er"re$a$%o!

(( respondents have home finance schemes of I/I/I "ank and )E respondentshave home finance schemes of H:5/ "ank.

;.(. ?hich factor do you like more in your favorite bank

O"$%o! Perce!$a)e

Internet 2ate %9

Scheme (9

"enefits '9

*ayment at /ontingency @9


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I!$er"re$a$%o!

(9 respondents like scheme in your bank, '9 like benefits, %9 like Internet 2ateand @9 also like *ayment at /ontingency.

;.). How do you come to know about your favorite bank

O"$%o! Perce!$a)e

T.M. advertisement %9

!ewspaper (9

Internet websites '9

Daga$ines @9


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I!$er"re$a$%o!

(9 respondents come to through !ewspaper about your bank, '9 through Internetwebsites, %9 through T.M. advertisement and @9 also through Daga$ines.

;.E. re the schemes of home finance easily available in your city

O"$%o! Perce!$a)e


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I!$er"re$a$%o!

89 respondents said yes schemes of home finance easily available in your city and'9 respondents said no.

;.8. ?hich companys home finance scheme is more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (

H:5/ "ank )@


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I!$er"re$a$%o!

( respondents said I/I/I bank home finance scheme is more satisfactory and)@ respondents said H:5/ bank home finance scheme is more satisfactory.

;.. ?hich companys working style is more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (9

H:5/ "ank E9


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I!$er"re$a$%o!

(9 respondents said I/I/I bank working style is more satisfactory and E9respondents said H:5/ bank working style is more satisfactory

;.&. ?hich companys +uality of service is more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (9

H:5/ "ank E9


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I!$er"re$a$%o!

(9 respondents said I/I/I bank +uality of service is more satisfactory and E9respondents said H:5/ bank +uality of service is more satisfactory

;.%9. ?hich companys way of presentation is more satisfactory

O"$%o! Perce!$a)e


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I!$er"re$a$%o!

'9 respondents said yes way of presentation is more satisfactory and 89 said no.

;%%. ?hich companys feedback procedure is more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (9

H:5/ "ank E9


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I!$er"re$a$%o!

@ respondents said I/I/I bank documentation procedure is more satisfactory and8@ respondents said H:5/ bank documentation procedure is more satisfactory.

;.%'. ?hich companys interest rates are more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (@

H:5/ "ank )


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I!$er"re$a$%o!

(@ respondents said I/I/I bank documentation procedure is more satisfactory and) respondents said H:5/ bank documentation procedure is more satisfactory.

;.%(. ?hich companys =DI procedure is more satisfactory

O"$%o! Perce!$a)e

I/I/I "ank (9

H:5/ "ank E9


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I!$er"re$a$%o!

(9 respondents said I/I/I bank documentation procedure is more satisfactory andE9 respondents said H:5/ bank documentation procedure is more satisfactory.

;.%). re you satisfied with the overall performance of your favorite bank

O"$%o! Perce!$a)e


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I!$er"re$a$%o!

E9 respondents are satisfied with the overall performance of your favorite bank and(9 are not satisfied with the overall performance of your favorite bank.

FINDIN* 3 ANALYSIS

%1 ccording to this pro4ect report 8( interested in housing finance.

@1 ' people like to take H:5/ bank home loan. "ecause this bank give well services.


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'1 I am finding in this pro4ect serve more bank use new technology like> internet

banking, mobile banking, and fore banking.

(1 ccording to this serve customer satisfied low installment schemes of bank.

)1 8@ people did not face any difficulty during takingthe loan

E1 Dostly people recommended H:5/ bank of hosing finance.

CONCLUSION


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Housing is a growing industry. Marious public and private institutions have entered in

this field. These institutions have initiated various house financing schemes to cater

the diversified needs of this sector. "esides the emerging and epanding institutional

set up, the system of credit delivery of housing is still inade+uate. The responsibility

to provide house finance largely was rested with the /entral 7overnment till the early

eighties. The setting up of the !H" in %&, as the ape housing finance institution,

was the beginning of the emergence of housing finance as a fund based financial

service in the country. Its role fall into three categories promotional, financial and

regulatory. Housing finance institutions must become self sustaining units which

work on full cost recovery basis and device innovative financial instruments to

mobili$e their resources from household sector.


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LIMITATION

Olthough best of the efforts were made to conduct a prefect survey but still it faces

certain limitation. 5ollowing were certain limitation of this pro4ect..

%. Some of the respondents did not aware the terms and condition of home loan

schemes.

@. Some of the respondents did not answer all the +uestions. This could hamper the final

results to a certain etent.

'. ?e had limited time for conducting this survey report.

(. The study confines itself to the respondents of OD#2:": only. Hence

findings would not be relevant to other cities.

). *eople mind set about the survey was an obstacle in ac+uiring complete information

C positive interaction.

E. 2espondents were very busy in their schedule. So it was very time consuming for

them to answer all the +uestions properly.


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SU**ESTIONS

%. There is more time period for repayment of home loan.

@. Housing finance institution take steps to solve customer problems immediately.

'. 6oan sanction date should be according to customer convenient.

(. customer awareness program should be taking place in rural area.

5. Housing finance bank take feedbacks of customers regarding features C services

6. 5or the better service new offers would be re+uire.

8. "ank should give all information related to terms and condition.

8. To make people aware about the benefit of becoming Housing finance "anks Sales

=ecutive, following activities of advertisement should be done through

&. *rint Dedia.

%9. Hoarding C "anners.

%%. :istribution of leaflets containing details information

12.Dake people understand about the various benefits of its products..


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BIBLIOGRAPHY

Re,ere!ce (oo4

othari /. 2. O 2esearch Dethodology Second =dition, ?ishwa*rakashan.

:onald S. Tull , :ell I. Hawkins O Darketing 2esearch Sith =dition,

*ublished by shok k. 7hosh , *rentice-Hall #f India *vt. 6td.

ottler *hilip, Darketing Danagement, %9th =dition, *rentice- Hall of

India *vt. 6td., @99% *age 'E). Thakur :evendra, 2esearch Dethodology,

:eep C :eep *ublication *vt. 6td. , @99) *age ).

Ne


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mar U4ala

:ainik Fagran

Hindustan

Ma)a%!e

India Today

#utlook

We%$e

www.icicibank .com

www.hdfcbank.com

ANNE+URE

MARKET SUR>EY REPORT ON COMPARATI>E

ANALYSIS OF HOME LOANS OF ICICI (ANK AND

HDFC (ANK@UESTIONNAIRE
http://www.icicibank.com/http://www.icicibank.com/http://www.icicibank.com/


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:ear 2espondent,

I am a student of I5TD University conducting a market survey report. indly

spare few minutes to fill up this +uestionnaire any information provided by you willbe used for academic purpose only.

RESPONDENT PROFILE

!ame >-

ddress >-

/ontac !o. >-

A)e )rou" o, re"o!'e!$/ 1B 27 5 27/7 5 7/G7 5 G7/ ao#e

@ua-%,%ca$%o! /Occu"a$%o! /

;.%. re you aware of about various types of home finance schemes available in themarket a1


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;.. ?hich companys working style is more satisfactory e1 I/I/I "ank

f1 H:5/ "ank

;.&. ?hich companys +uality of service is more satisfactory g1 I/I/I "ankh1 H:5/ "ank

;.%9. ?hich companys way of presentation is more satisfactory a1

icifi and hdfc housing loan

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