icd-10 coding in the workers’ compensation industry: why change, why now? freddie l. johnson

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ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

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Page 1: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now?Freddie L. Johnson

Page 2: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

o What is ICD-9-CM used for?• Diagnostic purposes• Billing and reimbursement• Coverage adjudication• Compile statistics• Service quality evaluation

o Why change?• 30-years old – technology has changed• Many categories full• Not descriptive enough

Why is the Healthcare Environment Changing?

Page 3: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

o ICD-10 released in 1992• More granular• More data-rich• Require more rigorous clinical documentation

o Most other countries in the 1990s made the switch• Canada: ICD-10-CA• Australia: ICD-10-AM• Germany: ICD-10-GM• Thailand: ICD-10-TM

Why is the Healthcare Environment Changing?

Page 4: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

BWC’s Impetus for Change to ICD-10o Exempt from the Health Insurance Portability

and Accountability Acto Not mandated to implement ICD-10o Issues identified if no conversion?

Page 5: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

BWC ICD Codes Application o Support system-based claims operational

activities• Services relatedness checks against claim allowances• Employer premium calculations• Performance and outcomes measurement

o Facilitate providers’ treatment and bill reporting• Required medical documentation and reports• Data necessary for timely treatment allowance and

payment

o Facilitate compliance with Medicare secondary payer statute

Page 6: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

BWC’s Impetus for Change to ICD-10o Issues identified if no conversion?

• Inefficiency in claims management will occur.• Providers would need to treat BWC differently.• Bill processing application will be unsupportable.• Comparison for national statistics• Medicare reporting

Page 7: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

BWC’s ICD-10 readiness

o Our implementation date – Oct. 1, 2015o Following Medicare’s protocolo Key areas of activities

• Infrastructure setup activities• Staff training• Handling of conversion on historical claim files

Page 8: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Infrastructureo Systems infrastructure modified to receive and

send new allowances in both ICD-9 and ICD-10 codes.

o All bill-related processes will: • Reflect flexibly handling either ICD-9 or ICD-10 codes,• Include code grouping logic to address new 7 digit

code structure.

o Managed care organizations positioned to:• Receive and process both ICD-9 and ICD-10 codes;• Work with providers to capture ICD-10 codes.

Page 9: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Infrastructureo Web display is being redesigned to incorporate

ICD-10 codes for our customers.

Injured worker: Joe SmithOhioBWC – Common – Service: (Diagnosis information)

Claim #: 13-123456DOI: 11/11/2013

ICD Description Location Site Status Status date

SubstantialAggravatio

n726.10 Rotator cuff tendonitis Right Rotator cuff Allowed 3/7/2014 No840.5 Sprain shoulder Right Shoulder Allowed 3/7/2014 No840.8 Rotator cuff injury Right Shoulder Allowed 3/7/2014 NoF45.9999

Rotator injury Allowed 10/2/2015 No

ICD-9 code Associated ICD10 codes726.10 ABC.1234 X98.5214840.5 B125.01840.8 C45.2587

Page 10: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Infrastructure

Injured worker: Joe SmithOhioBWC – Common – Service: (Diagnosis information)

Claim #: 13-123456DOI: 11/11/2013

ICD Description Location Site Status Status date

SubstantialAggravation

726.10 Rotator cuff tendonitis Right Rotator cuff Allowed 3/7/2014 No840.5 Sprain shoulder Right Shoulder Allowed 3/7/2014 No840.8 Rotator cuff injury Right Shoulder Allowed 3/7/2014 NoF45.9999

Rotator injury Allowed 10/2/2015 No

ICD-9 code Associated ICD10 codes726.10 ABC.1234 X98.5214840.5 B125.01840.8 C45.2587

Page 11: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Infrastructureo Auto adjudication design and functionality will be

modified to maintain our current level of service o Data warehouse modifications to include ICD-10

codes to support trending and outcomes reporting.   

o Self-insured will not have the ICD-10 look-up function.

Page 12: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Trainingo Three-tiered training approach

• E-Learning: ICD-10 basics • Hands-on classroom experience• E- Learning: Advanced Anatomy and Physiology

o Partnered with Columbus State Community College• Development of training materials• Train the trainer approach

Page 13: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Conversiono Why

• Reduce the impact on staff resources to address active claims coding modification

• Medicare secondary payer reporting

o Conversion strategy• Total exposure: 2.71 million ICD-9 code entries• Have converted 2.16 million • Implemented a strategy to focus on remaining active

claims• Execute a dual coding strategy in June 2015

Page 14: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Challenges

o Getting the word out to affected parties: providers,

self-insured, third-party administrators, etc.o Coder resourceso Quality assurance plan/processo Bill payment impactso Development of protocols for handling bankrupt

claims

Page 15: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Select Points to Keep in Mindo FROIs should have only one version of codes.o Request for medical services or

recommendations for additional conditions• Request should have only one code unless treatment

spans Oct. 1. • Then it should include both ICD-9 and ICD-10 codes as

the treating diagnosis.

Page 16: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Select Points to Keep in Mindo Medical bills must reflect only one version of

diagnosis codes.• Split billing will be appropriate.• Outpatient services – split bills on date of services• Inpatient services – use ICD-10s if discharge date is on

or after Oct. 1.

Page 17: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-10 Readiness: Select Points to Keep in Mindo BWC will manage the processing of ICD-9

codes during a transition period after Oct. 1, 2015.• This transition period will be for 90 days.• The expectation is that only ICD-10 codes will be

provided on claims and medical services documentation by Dec. 1, 2015.

Page 18: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-9 to ICD-10 Comparison

ICD-9 ICD-10

Three to five characters in length Three to seven characters in length

Approximately 13,000 codes Approximately 68,000 codes

First digit numeric First digit is alpha, digits 2 and 3 are numeric; digits 4-7 are alpha or numeric

Limited space for adding new codes Flexible for adding new codes

Lacks detail Very specific

Lacks laterality (i.e. codes identifying right vs. left)

Has laterality (i.e. codes identifying right vs. left)

Page 19: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-9 to ICD-10 Comparison

ICD-9 883.0 Open wound

of finger

Open Wound

Laceration

Puncture

Open Bite

Fingers RH

Fingers LH

Fingers RH

Fingers LH

Fingers RH

Fingers LH

Fingers RH

Fingers LH

S61.001A Open wound of right thumb S61.002A Open wound of left thumbS61.200A Open wound of right Index finger S61.201A Open wound of left Index fingerS61.202A Open wound of right middle fingerS61.203A Open wound of left middle fingerS61.204A Open wound of right ring fingerS61.205A Open wound of left ring fingerS61.206A Open wound of right little finger S61.207A Open wound of left little finger

S61.011A Laceration of right thumb S61.012A Laceration of left thumbS61.210A Laceration of right index fingerS61.211A Laceration of left index fingerS61.212A Laceration of right middle fingerS61.213A Laceration of left middle fingerS61.214A Laceration of right ring fingerS61.215A Laceration of left ring fingerS61.216A Laceration of right little finger S61.217A Laceration of left little finger

S61.031A Puncture wound of right thumbS61.032A Puncture wound of left thumbS61.230A Puncture wound of right index fingerS61.231A Puncture wound of left index fingerS61.232A Puncture wound of right middle finger S61.233A Puncture wound of left middle fingerS61.234A Puncture wound of right ring fingerS61.235A Puncture wound of left ring fingerS61.236A Puncture wound of right little fingerS61.237A Puncture wound of left little finger

S61.051A Open bite of right thumbS61.052A Open bite of left thumbS61.250A Open bite of right index fingerS61.251A Open bite of left index fingerS61.252A Open bite of right middle finger S61.253A Open bite of left middle fingerS61.254A Open bite of right ring fingerS61.255A Open bite of left ring fingerS61.256A Open bite of right little fingerS61.257A Open bite of left little finger

Page 20: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-9 to ICD-10 Comparison

S61.001A Open wound of right thumb S61.002A Open wound of left thumbS61.200A Open wound of right Index finger S61.201A Open wound of left Index fingerS61.202A Open wound of right middle fingerS61.203A Open wound of left middle fingerS61.204A Open wound of right ring fingerS61.205A Open wound of left ring fingerS61.206A Open wound of right little finger S61.207A Open wound of left little finger

Page 21: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

ICD-9 to ICD-10 Comparison

ICD-9 883.0 Open wound

of finger

Open Wound

Laceration

Puncture

Open Bite

Fingers RH

Fingers LH

Fingers RH

Fingers LH

Fingers RH

Fingers LH

Fingers RH

Fingers LH

S61.001A Open wound of right thumb S61.002A Open wound of left thumbS61.200A Open wound of right Index finger S61.201A Open wound of left Index fingerS61.202A Open wound of right middle fingerS61.203A Open wound of left middle fingerS61.204A Open wound of right ring fingerS61.205A Open wound of left ring fingerS61.206A Open wound of right little finger S61.207A Open wound of left little finger

S61.011A Laceration of right thumb S61.012A Laceration of left thumbS61.210A Laceration of right index fingerS61.211A Laceration of left index fingerS61.212A Laceration of right middle fingerS61.213A Laceration of left middle fingerS61.214A Laceration of right ring fingerS61.215A Laceration of left ring fingerS61.216A Laceration of right little finger S61.217A Laceration of left little finger

S61.031A Puncture wound of right thumbS61.032A Puncture wound of left thumbS61.230A Puncture wound of right index fingerS61.231A Puncture wound of left index fingerS61.232A Puncture wound of right middle finger S61.233A Puncture wound of left middle fingerS61.234A Puncture wound of right ring fingerS61.235A Puncture wound of left ring fingerS61.236A Puncture wound of right little fingerS61.237A Puncture wound of left little finger

S61.051A Open bite of right thumbS61.052A Open bite of left thumbS61.250A Open bite of right index fingerS61.251A Open bite of left index fingerS61.252A Open bite of right middle finger S61.253A Open bite of left middle fingerS61.254A Open bite of right ring fingerS61.255A Open bite of left ring fingerS61.256A Open bite of right little fingerS61.257A Open bite of left little finger

Page 22: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

Overall benefits of ICD-10o Enhanced ability to measure quality, safety & efficacy of

health careo Reduction of need for extra documentation at

reimbursement to describe patient’s conditiono Streamlined payment system designo Improved research data for clinical trials &

epidemiological studieso More efficient & less cumbersome healthcare delivery

systemso Major benefits that relate to electronic medical record,

collection & storage of datao Prevention of fraud and abuseo Improved tracking of public health & risk

Page 24: ICD-10 Coding in the Workers’ Compensation Industry: Why Change, Why Now? Freddie L. Johnson

Looking for reminders, updates, tips andbreaking news on workers’ compensation?

Follow us on Twitter!twitter.com/ohiobwc

@OhioBWC

facebook.com/ohioBWCFraud ohiobwcfraud.wordpress.com

Our special investigations department also uses social media in itsefforts to detect and deter workers’ compensation fraud