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HUME CITY COUNCIL LEARNING TOGETHER 4 ACTION PLAN 2014 – 2017 hume.vic.gov.au

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Page 1: HUME CITY COUNCIL Learning · learning – formal, informal and non-formal – can have a positive impact on many spheres of an individual’s life, including health, employment and

HUME CITY COUNCIL Learning TogeTher 4 aCTion PLan 2014 – 2017

hume.vic.gov.au

Page 2: HUME CITY COUNCIL Learning · learning – formal, informal and non-formal – can have a positive impact on many spheres of an individual’s life, including health, employment and

Learning Together 4 Action Plan 2014 – 2017 3

Introduction ......................................................................................................................................................................................... 5

Goals and outcomes ............................................................................................................................................................................ 8

Learning Together 4 projects .............................................................................................................................................................. 9

Goal 1 – To embed a culture of learning within the Hume community ..........................................................................................10

Outcome 1.1 – To create confident learners in the early years of life ....................................................................................................... 11

Project: Early years engagement and family learning .......................................................................................................11

Project: Supporting Parents Developing Children ............................................................................................................ 13

Outcome 1.2 – Families are supported in developing children ................................................................................................................ 14

Project: Healthy Together Hume ..................................................................................................................................... 14

Outcome 1.3 – To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities .................... 15

Project: Enhance access and participation through technology ....................................................................................... 15

Project: Promoting a culture of learning in Hume ........................................................................................................... 17

Project: Celebrating and supporting diversity in Hume .................................................................................................... 18

Outcome 1.4 – To strengthen social cohesion to create a confident and active community .................................................................... 19

Project: eSmart Libraries ................................................................................................................................................. 19

Project: Enhancing volunteering in Hume City ................................................................................................................ 21

Goal 2 – To strengthen pathways to learning, employment and shared prosperity for the Hume community ......................... 22

Outcome 2.1 – To create life skills, optimism and a pathway to future careers ....................................................................................... 23

Project: Pathways to a brighter future ............................................................................................................................ 23

Project: Hume Education Guarantee Scheme (HEGS) ...................................................................................................... 24

Outcome 2.2 – Maturing learners are supported to build employment skills and a platform to work ...................................................... 25

Project: Hume Libraries support for tertiary education .................................................................................................... 25

Project: Hume Multiversity ............................................................................................................................................. 27

Outcome 2.3 – Close links are developed between local training opportunities and employers in Hume City ......................................... 28

Project: Hume Jobs and Skills Task Force ........................................................................................................................ 28

Project: Employment focused learning ........................................................................................................................... 29

Goal 3: To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners through collaborative planning, community engagement and advocacy for learning ............................................................... 30

Outcome 3.1 – To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City ................................... 31

Project: Strengthening the Hume Global Learning Village ............................................................................................... 31

Project: Hume Digital Learning Hub ................................................................................................................................ 33

Project: Lifelong learning knowledge broker ................................................................................................................... 34

Project: Preparing Learning Together 5 (LT5) ................................................................................................................... 35

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning ........................ 37

Project: Spaces and places to support learning ............................................................................................................... 37

Project: Hume Libraries Service Review ........................................................................................................................... 38

Project: A Hume Global Learning Centre for Sunbury ..................................................................................................... 39

Project: Tomorrow’s Library Review ................................................................................................................................ 41

Project: Investing in improved technology infrastructure ................................................................................................. 42

Outcome 3.3 – Learning opportunities in Hume City are supported and promoted ................................................................................ 43

Project: Promoting learning in Hume City ....................................................................................................................... 43

Outcome measures ............................................................................................................................................................................. 44

References ........................................................................................................................................................................................... 46

2

Contents

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4 Learning Together 4 Action Plan 2014 – 2017 5

Hume – a learning communityHume City Council’s work is guided by an overarching vision for Hume City as a prosperous, sustainable and vibrant City renowned for social justice, lifelong learning and community inclusion. To realise this vision, it is essential to develop a culture of lifelong learning that contributes to educational, social and economic benefits where aspirations can be held and achieved by all within the community. It is also important to ensure community accessibility into all forms of learning.

Hume City Council’s actions as a learning community are underpinned by a long-term commitment that positions learning partnerships as central to the achievement of economic development and of social justice goals. Increasing amounts of research highlight the benefits of lifelong learning, particularly adult learning, as having a positive impact on individual health, employability, social relationships, and the likelihood of participating in voluntary work.1

Council has long been recognised for its innovative approaches to improving the social and economic wellbeing of the Hume community. As the first local government in Australia to adopt a Social Justice Charter (2001) as well as the development of a Hume Citizen’s Bill of Rights (2004), Hume has a proud history of challenging the root causes of disadvantage through the provision of innovative programs and services. Hume’s Citizen’s Bill of Rights specifically acknowledges the right to learning throughout life.

Learning Together 2030 is a Hume-wide strategy that drives the vision for lifelong learning in Hume. At the heart of this strategy is lifelong learning; a concept that can be understood in many ways but at its core is about opportunities, personal development and community wellbeing, for anyone, at any age.

Three long term goals underpin this strategy:

1. To embed a culture of learning within the Hume community.

2. To strengthen pathways to learning, employment and shared prosperity for the Hume community.

3. To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners through collaborative planning, community engagement and advocacy.

The Learning Together 4 (LT4) Action Plan 2014–2017 contains key actions designed to achieve the goals and aspirations of Learning Together 2030. This plan is the fourth in a series of learning action plans designed to create opportunities and inspiration for the Hume community to engage in formal and informal learning across the City. LT4 consolidates the achievements of previous action plans which have produced a number of successful initiatives that have resulted in ongoing opportunities for learning in Hume City.

Key to the success of previous action plans is the dedication and commitment of Council, educational institutions, businesses, community organisations and community to work together to improve social

and economic wellbeing through a commitment to lifelong learning and the provision of a diverse range of learning opportunities.

Learning programs and facilities in Hume CityHume City Council is committed to the provision of learning facilities, learning programs and activities throughout the City.

Council’s flagship venues, the Hume Global Learning Centres (HGLC), are located in Broadmeadows and Craigieburn. Each centre supports the vision of Hume City Council and the Hume Global Learning Village (HGLV) which is that of a strong and dynamic community of lifelong learners. These vibrant and welcoming venues are central hubs for community organisations and business to gather, innovate, share knowledge and experiences. The multipurpose centres house two council operated public libraries, gallery or exhibition space, cafe, training and conference facilities. Council’s public library service, Hume Libraries, comprises five branches, a mobile library and a home library service. Other council operated learning facilities include the Homestead Community and Learning Centre, Visy Cares Learning Centre and location-based community hubs.

From these facilities, Council and community partners deliver a wide variety of learning events and activities such as bilingual and children’s storytimes; IT training programs; tertiary education; social and homework help activities; sustainability, environment; health and wellbeing sessions; adult

1Wilkinson & Pickett 2010, Fujiwara & Campbell 2011, Fujiwara 2012, cited in Wheeler, Wong, Farrell, & Wong, 2013

Introduction

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6 Learning Together 4 Action Plan 2014 – 2017 7

literacy programs; employment assistance programs; genealogy and many special interest activities and programs.

Hume Global Learning VillageBuilding on Hume City Council’s commitment to support lifelong learning through the provision of state of the art libraries and learning facilities, the HGLV was established to complement the bricks and mortar of learning facilities. Comprising over 800 organisation and individual members, the HGLV is not a place, but rather a concept that is grounded in the commitment of members developing partnerships and collaborating to promote and facilitate opportunities for lifelong learning in Hume City. The HGLV concept is brought to life through the networks and actions of members who initiate, promote and activate partnerships that focus on learning opportunities. The HGLV is made up of representatives from Council, schools, neighbourhood houses, libraries, TAFE’s, universities, job service agencies, businesses, community and sporting groups, government departments and programs, trainers, tutors, and individuals.

The HGLV is guided by a voluntary advisory board and a committee. The principal role of the HGLV Advisory Board is to provide high-level advice and support to the Council on issues, trends, policies, research, funding and partnerships that can support learning strategies in Hume.

The HGLV is a highly regarded partnership model that acts as a catalyst, facilitator, leader and driver to achieve the vision of Hume City as a learning community.

Recent research into learning as a driver for change highlighted the HGLV as a successful example that demonstrates, “how learning partnerships can help improve social outcomes, build community capability and strengthen community governance.”2

The value of lifelong learning The Learning as a Driver for Change report highlights the importance of lifelong learning, the role it has in building both individual and community capabilities, and how it can bring about positive community change in a local government context.

Lifelong learning is much more than what happens through the formal education system and learning for employment. The embrace of lifelong learning is grounded in the belief that any and all types of learning – formal, informal and non-formal – can have a positive impact on many spheres of an individual’s life, including health, employment and social connectedness. The foundations that underpin lifelong learning have been described as four pillars: learning to know, learning to do, learning to live together and learning to be.4 The pillars acknowledge that learning takes place throughout life and that each of these pillars are overlapping and together form an integrated whole.

Learning to know: learning how to learn, including the basic skills that are needed to function in the world.

Learning to do: skill training and imparting knowledge to do a job, developing personal competencies such as ‘people skills’ and ‘problem-solving skills’, as well as equipping people to do the types of work that will emerge in the future.

Learning to live together: developing an understanding of others.

Learning to be: fostering personal development and creativity, and learning to appreciate the inherent value in these activities.

Hume City Council Planning FrameworkThe development of the LT4 Action Plan 2014–2017 has been guided by the key planning documents that comprise Council’s planning framework (figure 1).

Hume Horizons 2040 (long–term community plan)

Developed through extensive consultation with the community, this plan guides Council’s current and future planning of the municipality and informs the development of the Hume City Council Plan 2013–17. The consultation process for Hume Horizons 2040 and LT4 ran concurrently and were designed to ensure feedback from all stakeholders, including community, were captured through both projects. Information gained from the LT4 consultation sessions directly fed into the Hume Horizons 2040 development, and likewise, feedback from the Hume Horizons 2040 project was considered in the development of LT4. This process has helped to ensure LT4 is consistent with and supports the visions and aspirations of the community.

Four–year council plan

The four-year council plan is linked directly to the long-term community plan. The council plan is guided by comprehensive planning and research activities, feedback from surveys and consultation with the community.

The four-year Hume City Council Plan 2013–2017 includes a range of strategies that target lifelong learning under the theme ‘Prosperity of the City’.

The learning strategic objective is to “enhance life experience, employment opportunities and contributions to the community by inspiring and facilitating the participation of Hume residents in lifelong learning, regardless of age, ability or ethnicity, resulting in reduced disadvantage and improved quality of life.”3 This objective has guided the development of LT4.

Social Justice Charter 2007

The Social Justice Charter seeks to advance a fair and just society and to promote respect for every citizen, encourage community participation, strengthen community wellbeing and reduce the causes of disadvantage. The Charter assists councillors and officers to apply social justice values when developing policy and providing services to the Hume community. The Charter commits Council to action. This includes taking a targeted and general approach to addressing social justice issues and referring to the social justice principles, rights, outcomes and the obligations of the Victorian Charter of Human Rights and Responsibilities 2006 in the development of future policies, strategies and plans.

Council strategies, action plans, frameworks

LT4 is also aligned with a number of other key council strategies, action plans and frameworks, including: � A Family and Children’s Plan for Hume City

2008–2013 � Arts and Cultural Development Strategy

2009–2013 � Economic Development Strategy 2030 � Healthy Together Hume Strategic Plan 2013–15 � Hume City Youth Strategy 2011–2014

� Hume Economic Development Strategy 2030: Action Plan 2012–2013 � Hume Integrated Land Use and Transport Strategy

(HILATS) Action Plan 2011–2014 � Leisure Strategy 2013–2018 � Live Green Strategy 2011–2013 � Pathways to Sustainability Framework � Sunbury Hume Integrated Growth Area Plan

(HIGAP) Spatial Strategy 2012 � Sunbury HIGAP Delivery and Infrastructure

Strategy 2012

Developing LT4

Other key drivers that influenced the development of LT4 include:

The Australian Bureau of Statistics Socio Economic Indexes for Areas (SEIFA) ranks areas in Australia according to relative socio-economic advantage and disadvantage, based on five-yearly census data.

SEIFA continues to highlight that Hume is an area of disadvantage. In metropolitan Melbourne, Hume City is ranked third out of 31 LGAs and is in the top 10 per cent of most disadvantaged LGA’s.5 The projects and actions in LT4 have been developed to directly address some of the specific variables of disadvantage that are used to develop the SEIFA rankings.

A series of consultation activities, including workshops, interviews and an online survey, were undertaken during May and June 2013 to hear from stakeholders about what they saw as the key learning needs, gaps and priorities in Hume City over the next four years. The key themes and ideas that emerged from these consultations have been considered in the development of projects and actions for this plan.

2 Wheeler, Wong, Farrell, & Wong, 20133 Hume City Council Plan, 20134 Delores & UNESCO, 19965 Hume City Council, 2011

Figure 1: Hume City Council planning framework

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8 Learning Together 4 Action Plan 2014 – 2017 9

The Learning Together 2030 strategy comprises three goals and a number of associated objectives. In developing LT4 these objectives were reframed as outcomes to more closely align with Council’s current approach to planning and measurement. The Learning Together 2030 strategy will be reviewed in 2017 in line with the development of the next action plan.

LT4 is driven by the following three goals and learning outcomes. The community benefits will be measured and evaluated using the identified outcome measures described at the end of this document.

Goals and outcomesGoal 1 – To embed a culture of learning within the Hume community.Outcomes

1.1 To create confident learners in the early years of life.

1.2 Families are supported in developing children.

1.3 To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities.

1.4 To strengthen social cohesion to create confident and active community.

Goal 2 – To strengthen pathways to learning, employment and shared prosperity for the Hume community.Outcomes

2.1 To create life skills, optimism and a pathway to future careers.

2.2 Maturing learners are supported to build employment skills and a platform to work.

2.3 Continue to foster close links between local training opportunities and employers in Hume City.

Goal 3 – To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners through collaborative planning, community engagement and advocacy for learning.Outcomes

3.1 To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City.

3.2 To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

3.3 Learning opportunities in Hume City are supported and promoted.

Learning Together 4 projects

Definitionsgoal: aspirational statements that together form the long-term vision for Hume as a Learning Community.

outcomes: statements that articulate what will be achieved through LT4. Each outcome is linked to one or more of the three overarching goals.

outcome measures: measure the progress that has been made towards achieving the outcomes. The frequency of reporting will be dependent on information available as indicated in the table at the end of this document.

Project: LT4 comprises 24 projects. Each project targets a particular outcome and associated goal. Each project is made up of a series of actions.

indicators: measure the progress on individual projects. These are either time-based or a measurement that demonstrates progress. These indicators will be regularly reported on for the duration of each project.

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10 Learning Together 4 Action Plan 2014 – 2017 11

Project Early years engagement and family learningDescription To expand programs that support parents in developing their children as confident learners.

Actions

1. Work closely with education providers, community organisations and community hubs to support access to literacy and numeracy programs.

2. Deliver a suite of literacy and numeracy programs targeted at ages 0-12.

3. Promote and participate in national and state-wide initiatives that develop the literacy and numeracy skills of participants.

4. Review the Baby Book Bags program with participating maternal child health services to ensure it is meeting identified needs.

Project Lead

�� HCC Learning Community Department

Project Partners

�� Community hubs

�� Community organisations

�� Education providers

�� HGLV Committee

�� Maternal child health services

�� Supporting Parents Developing Children

Indicators�� By January 2015 review the Baby Book Bags program.

�� Increased attendance at Learning Community Department run literacy programs that prepare children for formal learning at school.

Outcome 1.1 – To create confident learners in the early years of life.

Goal 1 – To embed a culture of learning within the Hume community.

Outcomes:1.1 To create confident learners in the early years of life.

1.2 Families are supported in developing children.

1.3 To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities.

1.4 To strengthen social cohesion to create a confident and active community.

“Every person is introduced to lifelong learning as early as

possible.” HGLV Joint Consultation

10

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12 Learning Together 4 Action Plan 2014 – 2017 13

Project Supporting Parents Developing Children (SPDC)*

DescriptionTo evaluate and document SPDC’s model for ongoing early years support and parent capacity building to newly arrived and CaLD community members, and secure sustainable funding for the ongoing provision of the early years hubs and associated programs in southern Hume.

Actions

1. Evaluate and report program data and outcomes in conjunction with the Royal Children’s Hospital Education Institute.

2. Investigate a fundraising strategy aimed at local corporations, business, other levels of government and philanthropic organisations.

3. Continue to support the existing primary school early years hubs and associated programs located in Hume City, subject to funding.

Project Lead

�� HCC Family and Children’s Services Department

�� HCC Social Development Department Project Partners

�� HCC Learning Community Department

�� Primary schools

�� Scanlon Foundation

Indicators�� By June 2014 secure three-year funding for the primary school early years hubs and their associated programs in southern Hume.

�� By September 2014 produce the final evaluation report for the project 2011–2014.

*This project has four components with a focus on literacy, language, learning and building a partnership approach to strengthening social cohesion in Hume City. These programs specifically target newly arrived mothers and children from non-English speaking backgrounds.

“Strengthening hubs in order to engage parents to maximise the opportunities to access learning.” HGLV Joint Consultation

Outcome 1.1 – To create confident learners in the early years of life.

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14 Learning Together 4 Action Plan 2014 – 2017 15

Project Healthy Together Hume*6

Description To create healthy communities which promote and support children to be active and engaged learners.

Actions

1. Work in partnership with early childhood services, schools and workplaces to build their capacity to plan and deliver health promoting activities locally.

2. Establish a ‘Health Champions’ program that will train and support community members to develop confidence, skills and knowledge to lead local community action and support healthy lifestyles.

3. Develop a social marketing campaign in partnership with local parents that focuses on the benefits of increasing vegetable consumption to children and families.

Project Lead

�� Healthy Together Hume (Hume City Council, Dianella Community Health and Sunbury Community Health Centre)

Project Partners

�� Community

�� Early childhood services

�� Parents

�� Schools

�� Workplaces

Indicators

�� By July 2015 early childhood services, schools and workplaces registered for the Achievement Program are leading the creation of ‘Active Environments for Health’.

�� By July 2015 establish and deliver the ‘Health Champions’ program.

�� By July 2015 deliver a social marketing campaign.

�� By December 2015 evaluate the Healthy Together Hume program.

*Healthy Together Hume is a partnership between Hume City Council, Dianella Community Health and Sunbury Community Health Centre to create healthy children, workers and community.

Outcome 1.2 – Families are supported in developing children.

6 This project is aligned with the Healthy Together Hume Strategic Plan (2013–15).

Project Enhance access and participation through technologyDescription To explore how existing learning programs can use technology to increase accessibility and improve digital literacy of participants across all age groups.

Actions

1. Explore the feasibility of expanding mobile delivery of Information Technology (IT) programs.

2. Continue to deliver IT literacy programs across multiple sites to assist local residents and businesses to improve their digital literacy and understand how they can benefit from new and emerging technologies.

3. Operate a laptop loan scheme to help local groups in Hume offer technology-based learning.

4. Investigate the use of technology to increase the accessibility of storytime programs across Hume City.

5. Support and encourage the use of technology to increase off-site access to education and training programs.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HCC Aged Services and Public Health Department

�� HCC Economic Development Department

�� HCC Information Services Department

�� HGLV Committee

�� Neighbourhood Houses

Indicators

�� By December 2014 pilot the Net.Help program at a senior citizens centre in Hume City.

�� By December 2015 expand digital literacy programs into other senior citizens centres.

�� By December 2015 complete feasibility report into mobile IT program.

�� Increased participation in Council’s technology programs.

Outcome 1.3 – To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities.

“Engaging education and giving opportunities for healthy living.”

HGLV Joint Consultation

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16 Learning Together 4 Action Plan 2014 – 2017 17

“Online and interactive... More technology based learning… Build on digital literacy programs already in place.” Learning Community Department Consultation

Outcome 1.3 – To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities.

“Knowing the links between aspirations and achievements –

supporting those links that need to be made.” HGLV Joint Consultation

Project Promoting a culture of learning in HumeDescription Increase participation in learning of residents of all ages and backgrounds through the coordinated planning and delivery of programs.

Actions

1. Deliver programs that provide learning opportunities across all life stages and cultural groups.

2. Explore the development of new activities, programs or events to meet new and emerging community learning needs and interests.

3. Advocate for the delivery of learning programs at new community hubs.

4. Advocate for an increase in funding allocation to deliver the English as a Second Language course for the Homestead Community and Learning Centre.

5. Develop pathways to further learning activities through existing programs.

6. Investigate further delivery of learning programs in Hume City’s most vulnerable communities (based on the SEIFA index of disadvantage).

Project Lead

�� HCC Learning Community Department

Project Partners

�� Community hubs

�� HCC Aged Services and Public Health Department

�� HCC Economic Development Department

�� HCC Social Development Department

�� HCC Strategic Planning Department

�� HCC Leisure and Youth Services Department

�� HGLV Advisory Board

�� HGLV Committee

�� Hume Multiversity partners

�� Neighbourhood Houses

Indicators�� By June 2014 identify learning programs for delivery at community hubs or in other areas of identified community need.

�� Increased participation in learning activities delivered by Hume City Council.

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18 Learning Together 4 Action Plan 2014 – 2017 19

Project eSmart Libraries

DescriptionTo develop the capacity of the community to use technology in a smart, safe and responsible manner by implementing the eSmart Libraries behaviour change initiative across Hume Libraries.

Actions

1. Implement the actions in the eSmart toolkit to achieve eSmart status.

2. Undertake ongoing monitoring of the completion of the framework and evaluation of program outcomes.

3. Demonstrate an ongoing commitment to cyber safety by continuing to evaluate impact, review practice and share success (sustaining phase).

4. Demonstrate an ongoing commitment to cyber safety through the provision of staff training in the latest developments related to cyber bullying and cyber safety.

5. Provide both formal and informal training and assistance for library technology users.

6. Investigate further options for building cyber safety capacity in Hume.

Project Lead

�� The Alannah and Madeline Foundation

�� HCC Learning Community DepartmentProject

Partners

�� HCC Information Services Department

�� Telstra Foundation

Indicators�� By June 2014 Hume Libraries will achieve eSmart status.

�� By December 2015 eSmart policies and processes will be incorporated into the Learning Community Department’s policies and procedures.

Project Celebrating and supporting diversity in HumeDescription To support and promote a range of programs and events that provide opportunities for intercultural learning and exchange.

Actions

1. Promote engagement in lifelong learning through arts, music and sports events, festivals, competitions, etc.

2. Support and promote activities that celebrate the following events:�� Harmony Day �� International Women’s Day�� NAIDOC Week�� National Volunteer Week�� Reconciliation Day�� Refugee Week�� Youth Week�� Other relevant events

3. Continue to deliver Council-run festivals and events that celebrate diversity in Hume.

4. Continue to promote lifelong learning for refugee and newly arrived communities.

Project Lead

�� HCC Learning Community Department

�� HCC Leisure and Youth Services Department

�� HCC Marketing and Communications Department

�� HCC Social Development Department

Project Partners

�� Community organisations

�� HGLV Advisory Board

�� HGLV Committee

�� HGLV members

�� Migrant Resource Centre

Indicators �� Deliver or support a minimum of ten activities annually that celebrate key events and dates.

Outcome 1.4 – To strengthen social cohesion to create a confident and active community.Outcome 1.3 – To strengthen opportunities for residents to participate in intergenerational and intercultural learning opportunities.

“Collaborative multicultural events that celebrate different

cultures such as sharing food as a common language.”

HGLV Joint Consultation

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20 Learning Together 4 Action Plan 2014 – 2017 21

Project Enhancing volunteering in Hume City

DescriptionTo promote volunteering as an activity that can meet individual needs, whether it is a pathway to employment, social connections, sharing or developing new skills.

Actions

1. Investigate strategies to increase participation of Hume residents in volunteering roles across the City.

2. Investigate the delivery of volunteer information sessions every two months to streamline recruitment.

3. Identify opportunities to increase volunteer management expertise through the use of appropriate software and provision of training for people who manage volunteers.

4. Continue to provide opportunities for registered volunteers to support a variety of events and programs for young people and the wider Hume community.7

5. Work with Hume City Council volunteers who are seeking employment to develop employment pathways.

6. Ensure volunteers registered through Hume City Council’s volunteer programs accurately represent the diversity of Hume City’s population.

7. Develop and deliver volunteer development programs to strengthen the capacity of sports clubs and community leisure providers.8

8. Undertake a research project that explores volunteer pathways and a sustainable model of volunteering.

Project Lead

�� HCC Learning Community Department

Project Partners

�� Community organisations

�� HCC Organisational Performance and Engagement Department

�� HCC departments (various)

�� HGLV Committee

�� Neighbourhood Houses

�� Scanlon Foundation

Indicators

�� By July 2014 upgrade HCC’s volunteer database.

�� By December 2015 complete volunteer research project.

�� Increase in number of volunteers recruited through the Hume Volunteer Gateway annually.

�� Increase in number of new organisational members of the Hume Volunteer Gateway annually.

�� Increase in number of volunteers through Council’s Volunteer Program annually.

7 This action is aligned with the Hume City Youth Strategy 2011–2014. 8 This action is aligned with the Hume City Council Leisure Strategy 2013–2018.

“Give volunteers recognition and pathways through volunteering to employment opportunities.” Hume–Moreland Volunteer Network Consultation

Outcome 1.4 – To strengthen social cohesion to create a confident and active community.

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22 Learning Together 4 Action Plan 2014 – 2017 23

Project Pathways to a brighter future

DescriptionTo support and strengthen the civic leadership capacity of individuals and the Hume community by providing a range of opportunities for residents to participate in traineeship, leadership and mentoring programs.

Actions

1. Promote traineeship and student placement opportunities locally.

2. Continue to provide a range of leadership programs that aim to build the capacity of the community, such as the ‘Environmental Champions’, ‘Community Ambassadors’, ‘Youth Leaders’ and ‘Health Champions’ programs.

3. Build links between leadership programs to facilitate networking opportunities and collaboration between participants.

4. Continue to deliver learning, pre-employment, mentoring and homework help support programs.

Project Lead

�� HCC Learning Community Department

�� HCC Leisure and Youth Services Department

�� HCC Human Resources Department

�� HCC Social Development Department

�� HCC Sustainable Environment Department

Project Partners

�� Healthy Together Hume Partnership

�� HGLV Advisory Board

�� HGLV Committee

�� Hume Jobs and Skills Task Force

�� Melbourne’s North Ford Response Joint Task Force

�� Neighbourhood Houses

Indicators�� By December 2014 provide an annual traineeship in the Learning Community Department.

�� Publish four feature stories promoting leadership programs in Hume City annually.

Outcome 2.1 – To create life skills, optimism and a pathway to future careers.

Goal 2 – To strengthen pathways to learning, employment and shared prosperity for the Hume community.

Outcomes:2.1 To create life skills, optimism and a pathway to future careers.

2.2 Maturing learners are supported to build employment skills and a platform to work.

2.3 Continue to foster close links between local training opportunities and employers in Hume City.

22

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24 Learning Together 4 Action Plan 2014 – 2017 25

Project Hume Libraries support for tertiary educationDescription To support residents undertaking tertiary education through the provision of suitable learning programs, spaces and resources in Hume Libraries.

Actions

1. Promote and deliver a range of learning support programs through Hume Libraries for students undertaking tertiary education.

2. Review the Hume Libraries Collection Development Policy to consider inclusion of academic texts.

3. Investigate support from Hume Multiversity partners in the provision of inter-library loans for course-related materials.

4. Continue to provide invigilation (exam supervision) for distance education students undertaking exams.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HGLV Advisory Board

�� HGLV Committee

�� Hume Multiversity partners

�� Other tertiary providers

�� Secondary schools

Indicators �� By December 2015 review the Hume Libraries Collection Development Policy.

Project Hume Education Guarantee Scheme (HEGS)*Description To increase opportunities for Hume residents to access tertiary education through the Hume Education Guarantee Scheme.

Actions

1. Promote the HEGS to aspiring tertiary students.

2. Explore partnerships with additional tertiary institutions to provide a broader range of opportunities through the HEGS.

3. Continue to use Hume City Council’s corporate website as a referral portal for HEGS registrations.

Project Lead

�� HCC Learning Community Department

�� Kangan Institute

�� Victoria University Project Partners

�� HCC Leisure and Youth Services Department

�� HGLV Advisory Board

�� HGLV Committee

�� Other tertiary institutions

�� Secondary schools

Indicators�� By 2017 embed HEGS into the Hume Multiversity project.

�� Increased tertiary enrolments through the HEGS.

*The Hume Education Guarantee Scheme is a pilot project that will work with aspiring tertiary students that have not been offered a place through VTAC but have satisfactorily completed VCE. These students will be able to seek assistance from Victoria University and Kangan Institute (current partners) who will work with them to secure a pathway into a course of interest, most likely to be entry at a diploma level.

Outcome 2.2 – Maturing learners are supported to build employment skills and a platform to work.

“A continued focus on young people. Matching young people

to further training and employment.” LT4 Survey Response

“Providing universities more opportunities to get into libraries and provide

student support.” Learning Community Department Consultation

Outcome 2.1 – To create life skills, optimism and a pathway to future careers.

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26 Learning Together 4 Action Plan 2014 – 2017 27

Project Hume Multiversity

DescriptionTo support and strengthen the capacity of the Hume Multiversity to improve the range of post-secondary education opportunities available for local residents.

Actions

1. Strengthen and formalise relationships with TAFE and education providers to facilitate meaningful learning opportunities for Hume residents.

2. Ensure the courses offered through the Hume Multiversity continue to meet the current and emerging learning needs of local residents and employers.

3. Continue to promote the Hume Multiversity.

4. Embed delivery of Hume Multiversity courses at the Hume Global Learning Centres in Broadmeadows, Craigieburn and Sunbury.

5. Seek new Hume Multiversity partners.

6. Partner with Victoria University to develop the concepts for a dedicated learning space in Sunbury.

Project Lead

�� HCC Learning Community Department

�� Hume Multiversity partners Project Partners

�� Education providers

�� HGLV Advisory Board

�� HGLV Committee

�� HCC Economic Development Department

Indicators

�� Deliver a minimum of two courses through the Hume Multiversity in 2014.

�� Deliver a minimum of three courses through the Hume Multiversity in 2015.

�� Deliver a minimum of four courses through the Hume Multiversity in 2016 and 2017.

�� By December 2017 develop an evaluation framework for the Hume Multiversity.

�� Increased enrolments in Hume Multiversity courses annually.

“Increased access to higher education pathways which will raise levels of educational inspiration.” LT4 Survey Response

Outcome 2.2 – Maturing learners are supported to build employment skills and a platform to work.

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28 Learning Together 4 Action Plan 2014 – 2017 29

Project Employment focused learning9

Description To tailor learning opportunities to population groups and growth industries to support skills development and job pathways for Hume residents.

Actions

1. Advocate to State and Federal Government to develop and implement targeted employment related learning programs that will assist in the reduction of unemployment in Hume.

2. Support targeted employment programs involving Hume businesses that lead to employment opportunities for Hume job seekers from diverse cultural backgrounds and those facing employment barriers.

3. Promote specialist training programs by education and training providers to support existing and emerging industries in Hume City.

4. Establish partnerships with employment, education and training providers to facilitate training opportunities to fill skills gaps and enhance employability.

5. Promote opportunities for learning and employment pathways for young people, including continuing to provide the Moving Forward program (for highly disengaged young people) and seek additional funds to continue beyond the current funding period.10

Project Lead

�� HCC Economic Development Department

Project Partners

�� Community organisations

�� Education and training providers

�� HCC Learning Community Department

�� HGLV Advisory Board

�� HGLV Committee

Indicators�� Deliver at least one targeted employment related learning program annually.

�� Seek funding from the State and Federal Governments to deliver employment related learning programs for the Hume community.

Project Hume Jobs and Skills Task Force*Description To support and strengthen the capacity of the Hume Jobs and Skills Task Force to respond to current and emerging employment needs in Hume.

Actions

1. Engage with businesses, education and training providers to improve alignment between job and learning opportunities in Hume City.

2. Provide support to the Melbourne’s North Ford Response Joint Task Force in its response to the closure of Ford’s manufacturing plant in Broadmeadows in October 2016.

3. Continue to have a Hume Jobs and Skills Task Force member sit on the HGLV Advisory Board.

Project Lead

�� Hume Jobs and Skills Task Force

Project Partners

�� HCC Economic Development Department

�� HCC Learning Community Department

�� HGLV Advisory Board

�� HGLV Committee

Indicators �� Report to the HGLV Advisory Board of the progress and achievements of the Hume Jobs and Skills Task Force annually.

Outcome 2.3 – Close links are developed between local training opportunities and employers in Hume City. Outcome 2.3 – Close links are developed between local training opportunities and employers in Hume City.

*This project is aligned with the Hume Economic Development Strategy 2030.

9 This project is aligned with the Hume Economic Development Strategy 2030. 10 This action is aligned with the Hume City Youth Strategy 2011–2014.

“There have been a lot of industry closures recently, I think

that assisting these participants with their learning needs is

crucial.” LT4 Survey Response

“A more defined link between employment

opportunities and education” LT4 Survey Response

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30 Learning Together 4 Action Plan 2014 – 2017 31

Project Strengthening the Hume Global Learning Village

DescriptionTo support and strengthen the capacity of the HGLV in its endeavours to promote and expand learning opportunities and improve learning outcomes for Hume residents.

Actions

1. Undertake a review of the HGLV membership.

2. Review HGLV Advisory Board and HGLV Committee Terms of Reference.

3. Consult with HGLV members to better understand member’s needs and interests.

4. Continue to provide a range of networking opportunities for HGLV members.

Project Lead

�� HCC Learning Community DepartmentProject

Partners

�� HGLV Advisory Board

�� HGLV Committee

�� HGLV members

Indicators�� By December 2015 review HGLV Advisory Board and HGLV Committee Terms of Reference.

�� By December 2016 undertake a review of the membership of the HGLV.

Outcome 3.1 – To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City.

“Use the Village network to its full potential … [Help] people

to understand its potential and what they can get from it. “

Various Consultation Sessions

Goal 3 – To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners through collaborative planning, community engagement and advocacy for learning.

Outcomes:3.1 To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City.

3.2 To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

3.3 Learning opportunities in Hume City are supported and promoted.

30

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32 Learning Together 4 Action Plan 2014 – 2017 33

Project Hume Digital Learning HubDescription To assess the feasibility of developing a Hume Digital Learning Hub.

Actions1. To investigate the development of a Hume Digital Learning Hub and explore the location; type of facilities and equipment required; provision of

learning and networking opportunities; and development of a sustainable delivery model.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HGLV Advisory Board

�� HGLV Committee

�� HCC Information Services Department

�� HCC Property Services Department

�� Technology organisations

Indicators�� By December 2014 review conducted and proposal for a Digital Learning Hub developed.

�� By March 2015 commence delivery of existing technology learning programs in the Hume Digital Learning Hub.

“A significant increase in fast, efficient and free to access

computers available to the public within each population

centre.” LT4 Survey Response

Outcome 3.1 – To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City.

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34 Learning Together 4 Action Plan 2014 – 2017 35

Project Preparing Learning Together 5 (LT5)Description To commence planning for the development of Learning Together 5.

Actions

1. Develop a system to record ideas for LT5.

2. Develop a timetable to guide the formulation of LT5.

3. Review the Learning Together 2030 strategy.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HCC – all departments

�� HGLV Advisory Board

�� HGLV Committee

�� HGLV members

�� Local residents

Indicators

�� By December 2016 develop timetable for LT5 development.

�� By October 2017 LT5 developed.

�� By October 2017 Learning Together 2030 strategy reviewed.

�� By December 2017 LT5 adopted by Council.

�� By December 2017 reviewed Learning Together 2030 strategy adopted by Council.

Project Lifelong learning knowledge broker

DescriptionTo act as a knowledge broker to share and promote information about trends and best practice in lifelong learning to inspire ongoing commitment and participation in Hume as a learning community.

Actions

1. Actively make information about new skills needs and trends available to a wider audience.

2. Share successful case studies of engaging learners with a wider audience.

3. Actively disseminate updates via website and network meetings.

4. Develop and promote Hume City Council as a best practice example of a Learning Community.

5. Explore online collaboration options for information sharing between the HGLV network.

Project Lead

�� HCC Learning Community Department

�� HGLV Advisory Board

�� HGLV Committee

Project Partners

�� HCC – all departments

�� HGLV members

Indicators�� HGLV members updated monthly.

�� Highlight best practice examples at all meetings.

Outcome 3.1 – To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City. Outcome 3.1 – To create stronger partnerships and advocacy for enhanced learning opportunities in Hume City.

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36 Learning Together 4 Action Plan 2014 – 2017 37

Project Spaces and places to support learningDescription To maintain and improve existing learning facilities and advocate for the provision of new facilities to meet the learning needs of the Hume community.

Actions

1. Advocate and represent the needs of the community for services and facilities.

2. Facilitate discussions with developers to identify the needs for lifelong learning in Hume including brokering opportunities for new facilities.

3. Identify and maintain list of priority transport infrastructure projects needed within Hume City and advocate for improved public transport access to learning centres, schools and facilities.11

4. Continue to promote the Hume Global Learning Centres’ training and conference facilities to education providers.

5. Ongoing maintenance of Council-owned community education and learning facilities including Hume Libraries, Hume Global Learning Centres, occasional care, out of school hours care, kindergartens, neighbourhood houses and community centres.

Project Lead

�� HCC Learning Community Department

�� HCC Social Development Department

�� HCC Strategic Planning Department

Project Partners

�� HCC Capital Works Department

�� HCC Corporate Services Department

�� HCC Property Services Department

Indicators

�� Preparation of the Hume Transport Advocacy Statement outlining key priorities for transport infrastructure delivery and reported to government bodies on an annual basis.

�� 60% of HGLC training and conference facility bookings to be in the Community Social Justice category on an annual basis.

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

11 This action is aligned with the Hume Integrated Land Use and Transport Strategy (HILATS) Action Plan 2011–2014.

“Access to community facilities – equitable, cheap

or free, appropriate size.” HCC Staff Workshop

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38 Learning Together 4 Action Plan 2014 – 2017 39

Project A Hume Global Learning Centre for SunburyDescription To commence planning for the development of the Hume Global Learning Centre – Sunbury.

Actions

1. Undertake the three phases of the feasibility study to explore the development of the Hume Global Learning Centre – Sunbury, as per Hume City Council’s Capital Works Budget:

�� Phase One – Identification of services that will suit community needs.

�� Phase Two – Site location.

�� Phase Three – Concept design.

Project Lead

�� HCC Organisation and Community Learning Division

Project Partners

�� Business and training organisations

�� HGLV Advisory Board

�� HGLV Committee

�� Local primary and secondary schools

�� Local residents

�� Neighbourhood House Network

�� Sunbury U3A

Indicators

�� During 2013/2014 HGLC – Sunbury identification of services.

�� During 2015/2016 HGLC – Sunbury design finalised.

�� From 2016/2017 and 2017/2018 HGLC – Sunbury construction.

Project Hume Libraries Service ReviewDescription Review Hume Libraries’ smaller service points to ensure the services meet community need.

Actions 1. Undertake a review of Hume Libraries smaller service points.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HCC Corporate Services Department

�� HCC Organisational Performance and Engagement Department

�� HCC Social Development Department

�� HCC Strategic Planning Department

Indicators �� By December 2017 complete Hume Libraries smaller service points review.

“Add more books in the library… Continue to deliver

free library, volunteer and technology programs.”

Learning Together 4 Survey Responses

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

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40 Learning Together 4 Action Plan 2014 – 2017 41

Project Tomorrow’s Library Review

DescriptionContribute to the Tomorrow’s Library review by advocating for the needs of the Hume community and participating in the roll-out of the state-wide and local initiatives outlined in the review.

Actions

1. Continue to regularly review and upgrade the current Library Management System to meet community and organisational needs.

2. Prepare for the implementation of a state-wide Library Management System.

3. Develop an action plan to implement the recommendations outlined in the Tomorrow’s Library review.

Project Lead

�� HCC Learning Community DepartmentProject

Partners

�� Department of Planning and Community Development (DPCD)

�� Municipal Association of Victoria (MAV)

�� Public Libraries Victoria Network (PLVN)

Indicators �� By December 2014 develop an action plan to implement recommendations outlined in the Tomorrow’s Library review.

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

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42 Learning Together 4 Action Plan 2014 – 2017 43

Project Promoting learning in Hume CityDescription To enhance the promotion of activities, programs, networking events and services that support lifelong learning in Hume City.

Actions

1. Promote activities, programs, networking events and services that are available to support learning in Hume City through a range of communication channels.

2. Promote the achievements and successes of the HGLV to State and Federal government.

3. Promote the achievements and successes of the HGLV internationally.

4. Continue to support positive role models and encourage exemplary students and teachers.

5. Continue to produce publications promoting lifelong learning initiatives and HGLV partnerships.

Project Lead

�� HCC Learning Community Department

Project Partners

�� HGLV Advisory Board

�� HGLV Committee

�� HGLV members

�� Neighbourhood Houses

�� Primary and secondary schools

Indicators

�� By December 2014 review the Teachers’ Scholarships award program.

�� By December 2015 develop a social media marketing campaign to promote lifelong learning in Hume.

�� Ongoing membership of PASCAL International Exchanges (PIE) Observatory.

Project Investing in improved technology infrastructureDescription To integrate current and emerging technology and related infrastructure with existing capabilities to contribute to digital inclusion in Hume City.

Actions

1. Provide up-to-date technology and equipment in all Hume Global Learning Centres and Hume Libraries.

2. Investigate and lobby for improved telecommunications and internet technology in Hume City.

3. Actively participate and support the early rollout of the NBN in Hume City.

Project Lead

�� HCC Economic Development Department

�� HCC Learning Community Department Project Partners

�� HCC Information Services Department

�� Neighbourhood Houses

�� NBN Co

Indicators �� Ongoing advocacy for the rollout of broadband infrastructure across new and existing areas in Hume City.

Outcome 3.3 – Learning opportunities in Hume City are supported and promoted.

“IT to keep up to date and state of the art.”

Learning Community Department Consultation

“Promoting that learning is a lifelong opportunity and experience…

more publicity of the activities provided by the Council.”

Hume Volunteer Supervisor Network and LT4 Survey Reponse

Outcome 3.2 – To strengthen planning and seeking of resources for the provision of infrastructure to support learning.

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44 Learning Together 4 Action Plan 2014 – 2017 45

Outcome measures have been developed to track the progress made towards achieving the outcomes of the LT4 and the Learning Together 2030 strategy. Some of these measures are applicable to more than one of the goals. The frequency of reporting will be dependent on the information available as indicated in the table below.

Outcome measures

Outcome measures Outcome measure information

Goal 1 – To embed a culture of learning within the Hume community

Goal 2 – To strengthen pathways to learning, employment and shared prosperity for the Hume community

Goal 3 – To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners to collaborative planning, community engagement and advocacy for learning

Increase of 2% in the percentage of children who attended Preschool, including Preschool in a day care centre, in the year before school.

Baseline: 90.5% (2012)Source: AEDI Community Profile – Hume, VictoriaFrequency: Three yearly

Reduction of 0.5% in the percentage of children developmentally vulnerable on two or more developmental domains of the AEDI.

Baseline: 14.3% (2012)Source: AEDI Community Profile – Hume, VictoriaFrequency: Three yearly

Increase the number of Hume Libraries members as a percentage of the total Hume population by 1% annually and for this to remain above the Victorian average.

Baseline: Hume 51%, Victoria 47.7% (2008/09)Source: DPCD, Annual Survey of Public LibrariesFrequency: Annually

Decrease in the percentage of families with children under 15 years of age who live with jobless parents in Hume.

Baseline: 9.5% (2011) Source: ABS Census12

Frequency: Five yearly

Decrease in the percentage of people who do not speak English well in Hume.

Baseline: 7.0% (2011)Source: ABS Census12

Frequency: Five yearly

Increase in the diversity of volunteers in Hume by country of birth.

Baseline: Australian born: 12.1% Overseas born: 7.8% (2011)Source: ABS CensusFrequency: Five yearly

Increase in the percentage of Hume residents aged 34 and under participating in voluntary work through an organisation or group.

Baseline: 8.9% (2011)Source: ABS CensusFrequency: Five yearly

Increase in the percentage of Hume residents aged 35 and over participating in voluntary work through an organisation or group.

Baseline: 11.0% (2011)Source: ABS CensusFrequency: Five yearly

12 This indicator is a variable used in the 2011 Socio–Economic Indexes for Areas (SEIFA) Index of Relative Socio–economic Disadvantage.

Outcome measures Outcome measure information

Goal 1– To embed a culture of learning within the Hume community

Goal 2– To strengthen pathways to learning, employment and shared prosperity for the Hume community

Goal 3–To strengthen the Hume Global Learning Village by expanding and consolidating the commitment of its partners to collaborative planning, community engagement and advocacy for learning

Increase in the percentage of full–time participation in secondary school education at age 16 in Hume.

Baseline: 77.3% (2011)Source: ABS CensusFrequency: Five yearly

Decrease in the percentage of youth (aged 15 to 25) classified as ‘disengaged’ (not in any form of education or employment) in Hume.

Baseline: Hume 11.9%, Melbourne Statistical Division 7.4% (2006)Source: ABS CensusFrequency: Five yearly

Increase in proportion of Hume population aged 40+ who are engaged in non-secondary school education.

Baseline: 2.5% (2011)Source: ABS CensusFrequency: Five yearly

Increase in proportion of Hume population who are engaged in non-secondary school education.

Baseline: 8.2% (2011)Source: ABS CensusFrequency: Five yearly

Decrease in youth (aged 15 to 24) unemployment rate in north western Melbourne.

Baseline: 18.8% (August 2010)Source: ABS Labour Force SurveyFrequency: QuarterlyNote: North Western Melbourne covers Hume City and Moreland City

Increase in the percentage of Hume residents in local jobs

Baseline: 36.2% (2006 Census)Source: ABS CensusFrequency: Five yearly

Increase in employment rates, comparable to the Melbourne Statistical Division (MSD).

Baseline: Hume 9.3%, MSD 5.6% (March 2010 seasonally adjusted) (Hume total based on SLA aggregate)Source: Department of Education, Employment and Workplace RelationsFrequency: Quarterly

Increase in the number of individuals who are members of the HGLV by 2% each year.

Baseline: 755 (August 2010)Source: HCCFrequency: Annually (30 June)

Number of events and activities that promote learning, education and employment in Hume that are hosted at Hume Global Learning Centres.

Baseline: 2437 (2012/2013)Source: HCCFrequency: Annually

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46 Learning Together 4 Action Plan 2014 – 2017 47

References1. Delores, J., and United Nations Educational, Scientific and Cultural Organisation (UNESCO), 1996, Learning, the treasure within: reporttoUNESCOoftheInternatioanlCommissiononEducationfortheTwenty-firstCentury, Paris, Unesco Publications.

2. Hume City Council, 2011, Hume City SEIFA Report 2011, Hume City Council, Melbourne.

3. Hume City Council, 2013, Hume Council Plan 2013-2017 (2013-2014 Actions), Hume City Council, Melbourne.

4. Wheeler, L., Wong, S., Farrell, J., Wong, I, 2013, Learning as a Driver for Change, Australian Centre of Excellence for Local Government, University of Technology, Sydney.

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Hume City Council 1079 Pascoe Vale Road Broadmeadows

PO Box 119 Dallas 3047

9205 2200

9309 0109

hume.vic.gov.au

@ [email protected]