human relations and behavioral science
TRANSCRIPT
Management Theories-Human relations and Behavioral science
Presented byAbdelrahman Alkilani
Objectives
By the end of this presentation, you’ll be able to: Define the human relations theory Know the origin of human relations theory Define the behavioral science Differentiate between the Human relations
theory and the Behavioral science.
Human Relations
Began in 1940s Attention focused on the effect individuals have
on the success or failure of an organization The chief concerns are individuals, group
process, interpersonal relations, leadership, and communication.
Mayo, Lewin, and Moreno were the leaders for the human relations era.
Human Relations
The Hawthorne Studies by Elton Mayo and others (1924-1932). Studied the effect of physical conditions on
productivity. But they couldn’t find any relation in between.
They found that other people’s behavior improves when you give them some kind of extra attention.
Human Relations
Conclusion of the Hawthorne Studies Other people’s behavior improves when you give
them some kind of extra attention. The employee should be viewed as a whole
person not only as producing unit. The informal groupings of workers must not be
neglected. As they provide employees with the support needed to increase output.
Behavioral Science
1950s Much scientific, classic, and human relations
management theory had been accepted without scientific validation.
Behavioral science emphasizes the use the scientific procedures to study the psychological, sociological, and anthropological aspects of human behavior in organization.
Behavioral Science
Stress the importance of maintaining a positive attitude toward people, training mangers, fitting supervisory actions to the situations, meeting employees’ needs, and promoting employees’ sense of achievement.
Advocate situational approach
Behavioral Science
Example:
If an employee took too long to complete daily reports, the behavioral management approach to this problem would be to :
1. Remove any distractions that interfere with the report writing.
2. set reasonable goals for gradually reducing the time it takes to write a report.
3. Reinforce improvement by giving rewards
Summary
Human relations and behavioral science theories deal with the human factor.
Human relations concern on how people relate and interact within a group.
Behavioral Science Management is a further refinement of human relations approach.
It focuses on the individual behavior of employees.
References
Ruth M. Tappen, (Fourth edition). Nursing Leadership and Management concepts and Practice.
Ann mariner Tommy. (Eighth edition). Nursing Management and leadership.
Thanks