hull parking enforcement report 09

8/8/2019 Hull Parking Enforcement Report 09

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Kings tonupon

Hul lCi ty

Counci l

2009

Includ ing statistica l informa tion for the financ ial years

2007 / 2008 and 2008 / 2009

Annual

Parking

Enforcement

Report


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Contents

Section 1 General Page 3

Section 2 The Background Information Page 5

Section 3 Getting a Penalty Charge Notice Page 9

Section 4 What will CPE do? Page 11

Section 5 Reporting Problems Page 14

Section 6 Statistical Information Page 16

Section 7 Financial Information Page 24


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Section 1 - General

Anyone who drives in Hull knows of the problems caused by one irresponsible

motorist parking in the wrong place. The majority of motorists use the citys car

parks and parking spaces correctly, but a vehicle parked incorrectly on a street or

even a bus lane can not only be dangerous but cause delays, queuing and

inconvenience for other road users. Parking in the city needs to be managed to

make sure Hull keeps on the move.

That is why Hull City Council took over the enforcement of parking regulations on

10th July, 2006.

This means no difference for those who park responsibly but has resulted in a

more effective action on inappropriate parking.

The aim of these pages is to explain how the arrangements for parking

enforcement work and how it benefits everyone.

Whats happening?

Government legislation allows local councils to take over parking enforcement

from the Police. Under Civil Parking Enforcement (CPE), councils are

responsible for the level and degree of enforcement.

Hull Council has created what is known as a Special Parking Area in Hull. This

means taking over enforcement responsibility from the countys Police Force and

its Traffic Wardens throughout the city. This has the support of Humberside

Police.

What's the difference between Traffic Wardens and Civil

Enforcement Officer?

Both are uniformed personnel patrolling on the streets. Traffic Wardens could

enforce parking offences and some moving traffic offences such as driving the


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Section 2 The Background Information

Whats CPE all about?

In the past the Police were responsible for enforcing parking restrictions.

Although police officers did take action to enforce parking controls, Traffic

Wardens generally enforced parking restrictions in Hull.

Under CPE, the Government has decriminalise parking offences, along with

other authorities who have taken on CPE responsibility it is now in Hull a civil

rather than criminal matter. Responsibility for enforcing parking controls has

passed to the City Council. The City Council has agreed to work in partnership

with Vinci Park to deliver parking enforcement in the city.

Why did you introduce CPE?

Parking in Hull needs to be managed to make sure Hull keeps on the move. CPE

enables the council to target key commuter routes and known problem areas to:

reduce congestion

help the emergency services to cross the city

make it safer for drivers and pedestrians

enable buses to operate more effectively

improve air quality, health and the general environment

encourage correct, sensible and safe parking in Hull.

Will Parking Regulations be changing under CPE?

No, the regulations are remaining the same, the only change is in who enforcesthem.

Where did you introduce CPE?

CPE operates within a Special Parking Area (SPA). In Hull, this covers all of the


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unloading, improve conditions in resident parking areas and reduce abuse of

blue badge holders parking bays.

What is the role of the City Council whos doing what?

The City Council has applied for, and been given the powers to undertake CPE.

The City Council will undertake enforcement using a private contractor (Vinci

Park) to provide civil enforcement officers. Following guidelines issued by the

Council, civil enforcement officers will be responsible for issuing Penalty Charge

Notices (PCN), more commonly know as parking tickets, to people who ignoreparking restrictions and park inappropriately. The City Councils own team of

arbitors will deal with all informal and formal appeals arising from the issuing of a

PCN. If a motorist is not satisfied with the outcome of an appeal to the Councils

arbitors they can call on the services of the Traffic Penalty Tribunal for an

impartial review.

Civil Enforcement Officers issue regulation 9 penalty charge notices and in the

very near future regulation 10 penalty charge notices, (these are notices served

via the post when a motorist drives away before the civil enforcement officer is

able to attach a notice to the vehicle) under the direction of the authorities

Parking Management Team who in turn act as arbiters in regards to the issue

and appeal of all PCNs issued.

Under which legislation do you operate?

As an operating DPE authority the city migrated to Civil Parking Enforcement

(CPE) on 31 March 2008 when the revised legislation under Part 6 of the 2004

Traffic Management Act (TMA) came into force

Under the CPE legislation Hull designated the entirety of the city within its

boundary as a Special Parking Area (SPA) due to the geography of the city and


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How are the teams made up?

In order to adequately undertake the CPE role and minimise the potential impact

inappropriate parking has on the citys highway network, on and off street

enforcement of contravention of parking regulations are undertaken by a private

contractor (currently Vinci Park Services UK Ltd) who in turn are managed by the

authorities Parking Enforcement Department.

The Parking officers form part of the Highway Network Management team that

have overall responsibility for TMA, traffic signals, lines, signs ,TROs, highway

maintenance, and control of third party works on network and as such is ideally

placed in order to adequately control all issues both internal to the authority and

external that affects Civil Parking Enforcement function.

The Parking management team consists of a senior parking officer and

6 arbiters who cover:

Management of Vinci Park contract,

Traffic Regulation Order (TRO) Challenges,

Representations and appeals including appeals to the National Parking

Adjudication Service (NPAS), now known as the Traffic Penalty Tribunal.

Distress Warrants for non payment via Northampton County Court Traffic

Enforcement Centre (TEC),

IT Management System (Chipside Case Manager)

On Street parking spaces

Council run Off Street parking


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2 Senior Supervisors

4 supervisors

19 Civil Enforcement Officers (6 of which can be mobile through the use of

motorbikes)

The contractor currently operates 3 shifts per day, and routinely patrols from

07:00 hrs to 22:00 hrs, however 24hour enforcement is possible when required

under the current contract in order to adequately manage special events such as

Hull Fair, Christmas lights, fireworks and various sporting events etc.

How often are the streets patrolled?

All streets in the SPA are enforced on at least once per month, as an absolute

minimum, however the majority of streets in particular those that fall within the

city centre meter zone and important traffic routes are enforced weekly

Parking outside our 72 Primary schools are enforced on a regular basis through

the use of the mobile CEOs ,

Blue badge enforcement (in conjunction with Humberside police and disabled

focus groups) is also undertaken on a regular basis.

Is CPE linked to any other Council policies?

CPE is also linked into the authorities (Local Transport Plan) LTP and influences

the desired modal shift from private car use to more sustainable transport


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Section 3 Getting a Penalty Charge Notice

How will the Civil Enforcement Officers differ from TrafficWardens?

Civil Enforcement Officers may look similar to Traffic Wardens but they will be

employed by Vinci Park, rather than the police. Civil Enforcement Officers will

issue a different type of parking ticket called a Penalty Charge Notice (PCN)

rather than the Fixed Penalty Notices issued by Traffic Wardens. Civil

Enforcement Officers will only be able to enforce parking restrictions.

Will the police be responsible for any parking enforcement?

The enforcement of moving vehicle offences and those Parking offences that

carry penalty points will remain the responsibility of the police. In addition they

will continue to issue parking tickets for:

temporary waiting restrictions (shown by kerb side waiting restriction

cones)

obstruction

and will take action against any vehicle where security or other traffic policing

issues are involved.

How much will a Penalty Charge Notice cost?

For all contraventions both on street and in a car park they are two bands of

penalty charge: Lower band of 50 and a higher band of 70, which are reduced

by 50% if the penalty notice is paid within 14 days of issue. If the payment is not

made or no response is made to reminders, then the charge will increase by

50%.

Who is responsible for paying the penalty charge notice?

Legally the owner / keeper of the vehicle is responsible and they will be pursued

in any further action


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address shown on the penalty charge notice. You can also pay in person, by

telephone or online. Full details are on the rear of the penalty charge notice.

What happens if I dispute a penalty charge notice?

You should not ignore a penalty charge notice placed on the vehicle as the

charge is only discounted for 14 days. Instructions on what to do will be shown

on the penalty charge notice. If you wish to dispute the issuing of the penalty

charge notice, you should write to the address given on the rear of the penalty

charge notice explaining your reasons for dispute. Further information and anappeal form are available on the Councils web site.

The City Council will consider your grounds for dispute and will write to let you

know whether the penalty charge notice stands or has been withdrawn. If you do

not agree with the Councils decision you may appeal to the Traffic Penalty

Tribunal. The Traffic Penalty Tribunal is a totally independent appeal service and

is free to motorists. All Traffic Penalty Tribunal appeals are dealt with byexperienced lawyers. Details of how to contact the Traffic Penalty Tribunal will be

provided on your decision letter.

Will the issuing of penalty charge notices be down to the

discretion of Civil Enforcement officer?

All Civil Enforcement Officers will receive full training and will be required tofollow the enforcement guidelines issued by the City Council.

How many Penalty Charge Notices will be issued each month

and will Civil Enforcement Officer have targets?

There is no set target for the number of penalty charge notices to be issued.

They will be issued as and when required. Civil Enforcement Officers will nothave targets and will not be paid any bonuses for issuing a higher number of

penalty charge notices.

Is this just a money-spinner for the Council?
https://www.e-paycapita.com/cambridge/https://www.e-paycapita.com/cambridge/


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Section 4 What will CPE do?

Will vehicles that are parked irresponsibly be clamped or towedaway?

There is no intention at the moment to introduce tow away or clamping. However,

the police still have powers to remove a vehicle under certain conditions.

Will CPE make parking easier?

It will improve parking by ensuring that parking bays are not abused and that anytime limits on the length of stay are observed. This will give more opportunities

for parking as more spaces are available. Ensuring that inappropriate parking

does not block roads and cause congestion will make it easier for everyone to

reach car parks and parking bays.

Do you expect more people to use car parks?It is expected that improved parking enforcement will encourage more drivers to

use car parks or pay and display parking on street.

Will there be any increase in the number of blue badge holder

parking bays?

There are no plans to increase the number of blue badge holder parking bays at

this point in time. The provision of blue badge holder parking is reviewed

whenever changes are made to parking controls in the city. The blue badge

holder parking spaces that currently exist will be more effectively monitored and

enforced to ensure that only blue badge holders use them.

Will this stop any abuse of Blue Badges?

Civil Enforcement Officers can report incidents back to the Council for further

action if they believe a blue badge is being used inappropriately. If you feel there

is a persistent misuse of a blue badge you too can report it to Social Services.

However, Civil Enforcement Officers can issue penalty charge notice to any

hi l k d i i l i bl b d h ld ki b


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inappropriate parking. Enforcement levels will be reviewed and adjusted

periodically.

How will it affect Residents Permit Holders?

Residents' permit parking will be better enforced; this should ensure that permit

holders have more opportunities to find a parking space.

How will it affect businesses if passers by cant stop to make a

quick purchase?Our primary aim is to keep traffic moving and avoid parking that causes

unnecessary congestion and delay. Parking spaces are provided near

businesses where practical. If parking restrictions are considered to be too

onerous they can be reviewed.

What happens if a person parks in a restricted area to grab fast

food or a video?

They risk receiving a penalty charge notice. Buying takeaway food or selecting a

video is not a legitimate reason to park on yellow lines. Some sections of the

main road network in Hull have peak period clearways that prohibit drivers from

stopping, except to allow passengers to get into and out of vehicles. If a driver

parks on these sections of road during the peak periods they also risk receiving apenalty charge notice.

How will this affect the control of parking near football grounds

on match days?

All normal parking restrictions apply during football matches and will be enforced

by the Civil Enforcement Officers. Any special parking arrangements for football

matches will continue to be managed and enforced by the police.

How will this help avoid footways being blocked by parked

vehicles that cause problems for those with disabilities, the


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The introduction of regulation 86 of TMA 2004 part 6 dropped kerbs which the

authority is introducing on a phased approach starting with pedestrian crossings

will also help to reduce motorists inconsiderate parking hindering pedestrians.

Are there any plans to review the parking restrictions?

As the authority have now been operating under DPE / CPE for three years and

have seen an increase in compliance along with the introduction of additional

restrictions and controlled parking measures it is planned to undertake an overall

review of the service currently provided, with particular emphasis being placed on

Frequency of Patrols, charging levels, Suitability of on street restrictions and

permit provision in CPZs and their management.


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Section 5 Reporting Problems

How do I report damaged or missing parking restriction signs orroad markings?

If you think a sign or marking is missing or needs attention please contact the

Council on (01482) 300300 who will investigate what needs to be done to repair

or replace the sign or marking.

How do I report a parking problem or request enforcement in myarea?

Please contact the Council on (01482) 300300 who will investigate your concerns

and take appropriate action.

Can I get a permit to park on yellow lines whilst carrying out

building works etc?In certain circumstances a waiver can be issued for specified day/s or time/s to

allow for certain activities such as building works or removals etc. Please contact

the Parking Department, 1st Floor Kingston House, Bond Street, Hull.

How will it be paid for?Income from penalty charge notices will finance the scheme but Civil

Enforcement Officers will not receive bonuses or incentives for the number of

penalty charge notices they issue

Under CPE any surplus will be spent on such things as:

Maintenance of car parks

Provision of new car parks and parking spaces

Maintenance of on street parking

How will it work?


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Enforcement Officers have responsibility for issuing Penalty Charge Notices

(parking tickets) to people who ignore parking restrictions and park

inappropriately. Parking restrictions will not change as a result of CPE, although

it is expected that they will be more effectively enforced.

How will the penalties be dealt with?

Penalty charges are 50 for a lower band contravention and 70 for a higher

band contravention with a 50% discount for early payment. There is a range of

easy ways to pay penalty charges, including over-the-counter facilities. Unpaid

penalty charges are a civil debt recoverable in the same ways as any other such

debt. An appeals system is available to anyone who wants to challenge the

charge they have received. This includes a right of appeal to an independent

adjudicator.

Is there anywhere else I can get information on parking issues

and parking enforcement?

Access to all information relating to the parking Service provided by the authority

is available on the councils web site or access through the authorities call centre,

this is to be further developed in 2009/10 when access to services such as the

issue and renewal of passes / permits will be accessible via the authorities 9

customer service centres. Also for an independent view of parking enforcement

you can visit the Traffic Penalty Tribunal website at www.patrol-uk.info.


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Section 6 Statistical Information

Number of street within SPA 2987Average time to patrol a street 12 minsAverage time to patrol all street in SPA 498 hours

2007/08 2008/09Number of streets patrolled 206365 194595Total hours foot patrolling 37447 38360

Each street was patrolled on average per year69times

65times

Appeals handled by TPT 2007/08 2008/09Appeals Received 187 85Rate of appeal per PCN 0.64% 0.34%Not Contested by council 62 32Allowed by Adjudicator 67 30Total allowed including not contested by council 129 62

Refused by Adjudicator incl. out of time and withdrawn by appellant 58 21Awaiting decision Incl. other decided 0 2Documents sent out by the CouncilNotice to Owners sent out 8629 5835Charge Certificates sent out 4860 3123Pre debt letters sent out 4247 2810

Other letters sent out 2004 897Total incoming correspondence 11600 8442Total correspondence handled by team 40720 28954Warrant requests sent to court 3701 3316W t G t d b t 3199 1705


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2007/08 2008/09Total number of PCNs issued 29415 24722

Made up as followsOn Street Higher (CPE 70) 113 8547On Street Lower (CPE 50) 38 14546Off Street Higher (CPE 70) 1 41Off Street Lower (CPE 50) 5 1588On Street (DPE 60) 26771 N/AOff Street (DPE 60) 2487 N/A


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Payments (No. of PCNs Paid) 2007/08 2008/09Paid at the discounted rate (Full Charge less 50%) 18647 12966

Paid at the full charge 3415 2484Paid after the issue of a Charge Certificate (Full Charge + 50%) 949 610Paid after the serving of a warrant Full Charge + 50% + 5 929 575

Payments Received 2007-08

78%

14%

4% 4% Paid at the discounted

rate

Paid at the full charge

Paid after the issue of a

Charge Certificate

Paid after the serving of

a warrant

Payments Received 2008-09

15%

4% 3% Paid at the discounted

rate

Paid at the full charge

Paid after the issue of a

Charge Certificate

Paid after the serving of

a warrant


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Appeals handled by the Council 2007/08 2008/09Appeals received in total 5492 4446

Made up as followsChallenge (informal) 4812 3876Representation (formal) 680 570Challenges accepted 1682 2344Challenges rejected 3130 1532Representations accepted 195 243Representations rejected 485 327


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Local Authority Civil Parking Enforcement 2009

Returns to the Department for Transport

Position as at 01 October 2009

Section 1

Penalty Charge Notices ISSUED

For the period 1st April 2007 - 31st March 2008

For the period 1st April 2008 - 31st March

2009

On-street Off-street Total On-street Off-street Total

1a Number of Penalty Charge Notices (PCNs) issued for

higher-level parking contraventions? 26874 2503 29377 8547 41 8588

1b Number of PCNs issued for lower-level parking

contraventions? 0 0 0 14532 1588 16120

1c Total number of PCNs issued? 26874 2503 29377 23079 1629 24708

1d Number of PCNs paid in full at the discount rate? (50%

of full rate.) 16411 1651 18062 11813 969 12782

1e

Number of PCNs paid in full at non-discount rates? 4567 325 4892 2755 165 2920

1f Total number of PCNs paid? 20978 1976 22954 14568 1134 15702

1g Total number of PCNs unpaid? 47852 4479 52331 37647 2763 40410

1h

How many applications were made to register road

traffic debts at the Traffic Enforcement Centre? 3638 155 3793 2675 89 2764


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Section 2Penalty Charge Notices CANCELLED


2008


2009

On-

street Off-street Total On-street Off-street Total

Number of challenges pre and post NTO stage

2a How many PCNs issued by CEOs were the subject of

challenges for statutory and non-statutory reasons (pre

and post-NTO)? 5732 830 6562 4469 486 4955

2b

How many PCNs issued using evidence from

approved devices were the subject of challenges forstatutory and other reasons (pre and post-NTO)? 0 0 0 0 0 0

2c Total number of PCNs Challenged at pre and post

NTO stage 5732 830 6562 4469 486 4955


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Decisions and actions further to a pre or post NTO

challenge

2d

As a result of these challenges, pre and post NTO

referred to in 2c), how many PCNs, which were 'in the

opinion of the Local Authority correctly issued', were

cancelled or waived, through the use of discretion on

mitigating circumstances or due to evidence being

supplied, such as proof of loading or breakdown, etc. 822 63 885 2791 181 2972

2e

As a result of these challenges, pre and post NTO

referred to in 2c), how many PCNs, which were

subsequently found in the opinion of the local

authority, to be incorrectly issued, were cancelled for

statutory reasons? i.e. wrong location, incorrect or

missing signage or lines, TMO inaccuracy, etc. 577 90 667 1180 158 1338

2f Total number of pre and post challenges cancelled,

waived following a pre or post NTO challenge

against a PCN 1399 153 1552 3971 339 4310

2g How many of these challenges (2c) resulted in cases

going for adjudication? 187 0 187 83 2 85

2h

How many PCNs were written off due to admin error,

motorist untraceable or debt deemed to be

uncollectable, i.e. out of jurisdiction. These PCNs

would not normally have been counted in 2d) or 2e). 665 55 720 518 12 530


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Section 3

Immobilisation/removal of vehicles before action following a warrant of execution

For the period 1st April 2007 - 31st

March 2008

For the period 1st April 2008 - 31st

March 2009On-

street

Off-

street Total

On-

street

Off-

street Total

3a Does your authority use immobilisation or removal of

vehicles? No No No No

3b How many vehicles were immobilised (i.e.

wheelclamped)? 0 0 0 0 0 0

3c How many vehicles were removed? 0 0 0 0 0 0

Greyed out boxes are automatic totals and respondents are not able to edit these.

Section 7 Financial Information


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Section 7 Financial Information

This section details the total income and expenditure on the parking account and includes thecorporate costs associated with the provision of the Parking Service

In 2008/09 the authority recorded a surplus income which has in turn funded the followingCPE / Parking / Transportation related services.

Car Park Income CPE 2008/09

Total Surplus 1,307,433.66Road Marking 47,577.00

Traffic Signs 7,311.00Pedestrian Barriers 19,719.00Bus Shelters 38,253.00Travel Awareness 3,797.00Specialist Surfaces (anti skidsurfacing) 49,854.00Route Support 465,372.00

Highway improvement schemes

Stoneferry Rd / Leads Rdroundabout improvement works 108,263.00Great Union St c'way plane &resurface 149,726.00Tilbury Rd c'way plane & resurface 83,870.00Oak Rd c'way plane & resurface 49,015.00

Surface Dressing (Contribution) 234,165.00Total 1,256,922.00Balance 50,511.66City Wide TRO Review planned for 2009 /10 including introduction of Parkmap TROmanagement system (Budget Est 50K)

The planned city wide TRO review includes for the establishment of an IT map based systemwhich will allow for central management of all TROs and potential for web access to the datafor both the public, external bodies and adjudicators


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6130 NC Depreciation 116,377.72 0.00 116,377.72 116,377.72

6131 NC Loss on Impairmen 7,843.00 0.00 7,843.00 7,843.00

6180 NC Self-Insurance Co -10,634.52 -10,634.52 -10,634.52

support service CSC 24,241.00 6,056.37 18,184.63 24,241.00

Corporate 3,624.00 905.42 2,718.58 3,624.00

Corporate Finance 14,881.00 3,717.87 11,163.13 14,881.00

Design Practice 8,137.00 0.00 8,137.00 8,137.00

Asset Management 4,257.00 0.00 4,257.00 4,257.00Procurement 12,572.00 3,140.99 9,431.01 12,572.00

Employee Services 4,064.00 1,015.35 3,048.65 4,064.00

ICT & E Gov 2,459.00 614.36 1,844.64 2,459.00

Legal 1,222.00 305.30 916.70 1,222.00

Pooled accommodation 34,991.00 8,742.15 26,248.85 34,991.00

Property 9,508.00 2,375.48 7,132.52 9,508.00

Repairs & Mtce 12,450.00 3,110.51 9,339.49 12,450.00

Communications & Marketing 3,307.00 826.22 2,480.78 3,307.00

Corporate Strategy Team 3,222.00 804.98 2,417.02 3,222.00

Improvement 5,753.00 1,437.33 4,315.67 5,753.00

Strategy & partnerships Development 4,255.00 1,063.07 3,191.93 4,255.00

Workforce Strategy 7,323.00 1,829.58 5,493.42 7,323.00

Streetscene 118,017.00 29,485.36 88,531.64 118,017.00

T4500 Car Parks - General Non-Allocable Total-

1,796,118.27 -1,307,433.66 -488,684.61 -1,796,118.27

2