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Roles of a Facilitator and Required
Competencies
Training Management and Facilitation WorkshopMekong Institute, Khon Kaen, Thailand
8 – 16 October 2012
Roles of a Facilitator
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• Content-neutral• Process guide (ensure a fair, inclusive and
open process)
• Methodological leader• Integrator of results
Profile of a Good Facilitator
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Technical competence
• Enthusiasm for and good knowledge on the subject matter• Knowledge on the theories, tools and techniques for self-directed learning
Profile of a Good Facilitator
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Methodological competence
• Capacity and flexibility in changing methods and sequences of learning events• Skills in documenting and visualizing learning processes and outcomes• Ability to bring individual participants’ strengths and unite them as a group
Profile of a Good Facilitator
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Social competence
• A warm personality and an ability to show approval and acceptance of trainees• Patience, good listening skills and the ability to sense a group’s mood• Ability to create an atmosphere of confidence among participants
Profile of a Good Facilitator
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Individual or Personal competence
• Self-awareness and self-critical reflection• Eagerness to acquire new knowledge and skills• Willingness to assume a low profile
Personal Qualities
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1. Self-awareness
• credibility• congruence• empathy• acceptance• flexibility• emoting
Personal Qualities
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2. Skills and Abilities
• observation skills• communication skills• teaching skills• directing skills
On becoming a better facilitator…
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To be a good facilitator you don’t need to:• have an academic degree or know everything• be very smart• be a good speaker• be a good leader
However, you do need to be:• interested in the people around you• willing to look critically at yourself• willing to listen carefully to what people tell you• willing to change yourself
On becoming a better facilitator…
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What type of facilitator we are depends on our:
•identity•values•culture•thinking•beliefs•personality
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How good we are depends upon our:
• qualities• strengths• experiences• capacities• weaknesses• ability to learn from our mistakes
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Quick Tip
• PRACTICE, PRACTICE,
PRACTICE...