Team Leader Facilities I

Date Revised: 10/03/2017

JOB DESCRIPTION

Job title: Team Leader Facilities I

Job Category: Non-Exempt

PCLS: 70073

Salary Grade: B

Summary

Incumbents in the Team Leader Facilities series train and supervise the Facilities Service Representatives while coordinating and directing the activities of an assigned area. Incumbents perform direct labor cleaning and maintenance duties as well as personnel assignment, training and management, quality assurance, and inventory control.

Reporting and Supervisory Responsibilities

The Team Leader Facilities I trains and guides 1-2 employees, including external contracted support staff.

Typical Functions

1. Performs direct labor cleaning and maintenance duties as a working department member.2. Ensures both the cleaning and maintenance of internal and external assigned facilities, including

performing minor repairs to buildings and equipment.3. Performs basic, scheduled preventive maintenance.4. Maintains a listing of preferred building contractors or service vendors and keeps records of all

repair and maintenance activities.5. Organizes and coordinates building workloads, implements core cleaning practices, and

specialists cleaning practices.6. Fosters solid communication channels with all parties involved in the event process, including

personnel from various outside organizations and University departments associated with scheduled events.

7. Assists the Event Manager and is acting Events Manager during his/her absence.8. Calculates and provides customers estimates of potential costs involved with hosting campus

events.9. Ensures that contractual setups for events are in accordance with rental agreements and meet

all safety directives.10. Works closely with the manager to assist in the hiring, training, and coordination of the event

guest services staff and part time event staff.11. Must be available to work a flexible schedule, including nights, weekends, and University

holidays, as events require.12. Enforces proper care in the use and maintenance of equipment and supplies.

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Team Leader Facilities I

Date Revised: 10/03/2017

JOB DESCRIPTION

13. Promotes continuous improvement of workplace safety and environmental practices.14. Promotes personal safety of crewmembers by monitoring, evaluating, and enforcing safe

behaviors.15. Provides quality customer service to building occupants.16. Performs miscellaneous job-related duties as assigned.

Knowledge, Skills, and Abilities

1. Knowledge of cleaning equipment, products, techniques, and standards.2. Knowledge of hazardous materials coupled with the ability to handle them effectively.3. Ability to identify maintenance problems that need the attention of repair personnel.4. Knowledge of building safety codes and regulations.5. Ability to supervise and train staff, including organizing, prioritizing, and scheduling work

assignments.6. Ability to foster a cooperative work environment.7. Knowledge of employee development and performance management skills.8. Knowledge of proper safety guidelines, policies, procedures, and behaviors as established by

OSHA and the Facilities Department. 9. Skilled at records maintenance.10. Basic computer skills, including Microsoft Excel, Outlook, and Word.11. Ability to perform basic custodial duties using mechanized custodial equipment, including snow

removal equipment.12. Knowledge of customer service standards and procedures.

Minimum Qualifications

Six months of commercial or industrial cleaning experience is required.

Work Environment and Physical Requirements

The environment for this classification varies and includes office environments and outdoor environments. In the office environment, employees are protected from weather conditions, but not necessarily temperature changes. In the outdoor environment, employees are not protected from weather conditions and may be exposed to extreme heat and extreme cold. The employee may also be exposed to loud noises, vibrations from equipment, and atmospheric conditions that may affect the respiratory system, such as fumes, odors, dusts, mists, gases, and poor ventilation.

Fundamental Abilities

Within the scope and complexity of each position’s responsibilities, each incumbent is expected to possess and demonstrate the following abilities:

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Team Leader Facilities I

Date Revised: 10/03/2017

JOB DESCRIPTION

1. Communicating : Communicates effectively both verbally and in writing. 2. Problem solving : Analyzes information and evaluates results to select the best solution and solve

problems. 3. Monitoring : Measures performance of self; makes improvements and takes appropriate

corrective action.4. Critical Thinking : Comes to well-reasoned conclusions, solutions, and approaches to problems.5. Team Building : Works to create a team-based environment. Consistently demonstrates

cooperative behavior with colleagues, supervisors, and customers.6. Active Listening : Gives full attention when others are speaking; listens to understand, asks

questions as appropriate, and does not interrupt.7. Service Orientation : Actively seeks opportunities to help others.8. Conflict Resolution : Acts professionally when encountering customers who, at times, may be

frustrated or threatening.

Core Characteristics

As representatives of Utah State University and primary contributors to its mission, all employees are expected to demonstrate the following characteristics:

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2. Take initiative.3. Maintain confidentiality.4. Be accountable.5. Behave ethically.6. Be honest and trustworthy.7. Demonstrate a strong work ethic.

8. Be inquisitive.9. Be detail oriented.10. Be self-motivated.11. Efficiently manage multiple tasks.12. Be a team player.13. Be committed to improving USU.

Disclaimer This position description indicates the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to the position.

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Team Leader Facilities I

Date Revised: 10/03/2017

JOB DESCRIPTION

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