HROB 101Fall 2012

• Jerry D. Estenson• College of Business Administration

The Human Side of Organizations

HU

Needed Skills and Behaviors

• Self Reliance– Personally Responsible– Personally Accountable

• Highly Flexible• Continual Learning

New text designed for this course

• Management: A Practical Introduction 5th Ed.– Angelo Kinicki and Brian Williams– Boston: McGraw Hill

CRITICAL CONTACT POINTS

• A guide to make it through

COURSE OUTLINE www.csus.edu/indiv/e/estensonProject GuidanceSlidesPoints of Contact

Best: jestenso@earthlink.netGoodestenson@csus.eduOK

278- 6781

SUCCESS TOOLS

• Make sure you belong in this type of course (larger or small classes

• Text– Look at High Lighted terms to

build your business vocabulary– Go to the internet sites proved

in the text.• Print out and use the Power Point

slides on my web site– www.csus.edu/indiv/e/estenson

Deliverables

• High performance on three tests

• If you choose – A well written significant case study

• Weekly in class case analysis

Leadership Challenges and Tensions

• Incredible Rates of Change (Fast and Thoughtful) SPEED• More with LESS• Lack of STABLE structures (jobs, companies, society)• Conflict of Structures (Responsive, Fast Moving,

Organizations Versus Bureaucratic Stable ) FLEXIBLE• Charismatic (Strong Personalities) Versus Operational (Know

how to do things) Leadership COMPETENCY• Surviving While Looking Toward the Long View (Dealing with

the alligators as you drain the swamp) STRATEGIC

Rapid Change

• Shifting Power in the Marketplace• War in 2010• On Top of the World – Cantor Fitzgerald.

Howard Lutnick• New Orleans• China and Asia in 2010• Societal Structures

Power Shifts

• Land Owners• Manufacturing • Customers

(Democratic Purchasing Power)

War Fighting

Cantor Fitzgerald

Howard Lutnick

Today

• Honored commitment to continue to pay for medical coverage for families for ten years

• Honored commitment to set aside 25% of profits to be placed in a trust for survivors children. To date $180 million set aside.

• Company stronger than it was before the attack

New Orleans

“freaky improvisations of creatures under stress.” Saul Bellow in Ravelstein.

• “ex-con, a newspaper reporter, an animal rights activist, an AIDS doctor, and a prep-school teacher became civic leaders while the New Orleans Police Department, with notable individual exceptions, was the face of fecklessness.” Douglas Brinkley in “The Great Deluge: Hurrician Katrina, New Orleans, and the Mississippi Gulf Coast”

China and India

• China’s rapid change in the how market economies and Communist philosophy blend

• India as hot bed for technical innovation• Common theme: High commitment to educational

excellence– High expectation of students– High expectation of teachers

Educational Challenges in China

• 1,000,000 Functionally Illiterate Citizens

• Closed University System for 11 years 1966 - 1977

Shanghai EMBA Students

Government and Politics