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©M. S. Ramaiah University of Applied Sciences 1 Faculty of Management and Commerce Module Code: HRM503 Module Title: Human Resource Development Module Leader: Lokesh A C [email protected]

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  • M. S. Ramaiah University of Applied Sciences

    1Faculty of Management and Commerce

    Module Code: HRM503

    Module Title: Human Resource Development

    Module Leader:

    Lokesh A [email protected]

  • M. S. Ramaiah University of Applied Sciences

    2Faculty of Management and Commerce

    Module Details

    Course: M. B. A. in Human Resource Management

    Department: Management Studies

    Head of the Department: Prof. N. Suresh ([email protected] )

    Faculty: Management and Commerce

    Dean: Prof. H N Nagesha ([email protected])

  • M. S. Ramaiah University of Applied Sciences

    3Faculty of Management and Commerce

    Why this ModuleThe objectives of the course are:

    1. To provide a critical review of concepts and principles of management and human resources

    2. To enhance the understanding of marketing strategy to achieve organisational goal

    3. To analyse business and financial situation with a problem solving approach to face challenges

    4. To appraise the relevant merits of decision making techniques to manage change

    5. To develop an analytical understanding on Performance management, Job analysis and Training

    6. To apply contemporary HR concepts and strategies for adapting strategic approach in managing people

    7. To analyse legal and ethical issues to deal with employee grievances

    8. To develop and manage team for better working in domestic and global environment

    9. To train on ERP software to facilitate critical decisions making

    10. To train the students in teamwork, lifelong learning and continuous improvement

    The Module is being delivered to meet the highlighted objective of the course to meet the course aim.

  • M. S. Ramaiah University of Applied Sciences

    4Faculty of Management and Commerce

    Module Aim and Summary

    This module deals with essentials of Human Resource Development

    (HRD). The students are taught HRD practices, performance

    management, strategies for assessing, designing and implementing

    training needs. In addition students are enabled to apply appropriate

    solutions to a range of HRD issues. This module also emphasises

    career planning, development, leadership concepts and integration

    of human resource development elements.

  • M. S. Ramaiah University of Applied Sciences

    5Faculty of Management and Commerce

    Module Intended Learning Outcomes

    After undergoing this module students will be able to:

    1. Explain key concepts of HRD, performance management and career development

    2. Identify HRD competencies necessary for organisational plan and development

    3. Design, organise and evaluate training program for an organisation

    4. Design, implement and evaluate performance appraisal system

    5. Prepare employee career path and organisational succession plan

    6. Illustrate HRD skills for a given business scenario to meet organisational goals

  • M. S. Ramaiah University of Applied Sciences

    6Faculty of Management and Commerce

    Module Content

    Introduction to Human Resource Development: Overview, Nature, Concepts, Goals of

    HRD, HRM and HRD, HRD and the changing world of work, HRD competencies,Benchmarking HRD, HRD system design, Sub systems of HRD, Design andAdministration of HRD systems, Emerging trends in HRD, HRD in IT industry,publicsector, government organisations, NGOs, HRD climate and practices in India, StaffingHRD, Challenges of HRD, Strategies of HRD, Case studies of HRD in Indian Organisations

    Performance Management and Compensation Management: Traditional and modern

    techniques, Concept of open appraisal, Key performance areas and key result areas,Managerial appraisal, Ethical issues in performance appraisal, Potential appraisal, 360degree appraisal, Feedback mechanisms, Performance management and careerdevelopment, Components of reward Management, Incentive Management, Wagelegislation and Wage structures, Challenges of compensation, Executive CompensationManagement

  • M. S. Ramaiah University of Applied Sciences

    7Faculty of Management and Commerce

    Module Content Contd..

    Need Assessment and Current Global Trends in Training and Development: Individualdevelopment through training, Training Need Analysis (TNA), Competency Mapping,Conducting training needs analysis, Operational analysis, Person analysis, Trainingneeds data, Training design and development, Training programs, Trainingimplementation, Evaluation of training, Evaluating TNA and Design

    Training Skills, Styles and Validation of Training: Training techniques, Identifyingtraining techniques check list, Attitude knowledge and skill competence of trainer,Communication skill, Questioning skill, Creative skills, Technical skills, Interpersonalskills, Self development and awareness, Managerial skills, Designing skills, Resiliencereport building, Feedback sensitivity, Styles of training, Validation concepts, types andmethods for evaluation

  • M. S. Ramaiah University of Applied Sciences

    8Faculty of Management and Commerce

    Module Content Contd..

    Employee Counseling Services and Career Planning and Development: Need foremployee counseling programs, Components and characteristics, Issues in employeecounseling, Mentoring and coaching, Coaching to improve poor performance,Effectiveness of coaching, Meaning and process, Career path, Career width and length,Succession planning, Career development

    Team Development and Leadership:Team in organisation, Team work, Team andgroup, Groupthink, Self managed work teams, Virtual teams, Leadership role, Theoriesof leadership, Transactional and transformational leadership, Leadership in 21stcentury, Challenges of globalisation, Team development programme Methods andschemes, Role of staff and line managers in HRD, Quality circle, Kaizen

  • M. S. Ramaiah University of Applied Sciences

    9Faculty of Management and Commerce

    Method of Assessment Contd..

    A module assessment will have two components:

    Component - 1: 50% weight

    Assignment (40% weight) followed by a presentation on the assignment (10% weight).

    A word processed assignment is to be submitted followed by a presentation by the student.

    Component - 2 : 50% weight

    Written Examination (50% weight).

  • M. S. Ramaiah University of Applied Sciences

    10Faculty of Management and Commerce

    Method of AssessmentThe assessment questions are set to test the learning outcomes. In each component certain learning outcomes are assessed. The following table illustrates the focus of learning outcome in each component assessed:

    Both components will be moderated by a second examiner.

    A student is required to score a minimum of 40% in each of the components and an overall 40% for successful completion of a module and earning the credits.

  • M. S. Ramaiah University of Applied Sciences

    11Faculty of Management and Commerce

    References

    a. Essential Reading

    b. Recommended Reading

  • M. S. Ramaiah University of Applied Sciences

    12Faculty of Management and Commerce

    References

    b. Recommended Reading

  • M. S. Ramaiah University of Applied Sciences

    13Faculty of Management and Commerce

    Module Delivery Schedule (Theory)Number of Module Credits: 5

    SessionNo.

    Date Time Day Topic Delivered By Additional Activity

    1 23/03/2015 9:30 am to 1:00 pm

    Monday Introduction to Human Resource Development Lokesh A C

    2 24/03/2015 9:30 am to 1:00 pm

    Tuesday Performance Management Lokesh A C

    3 25/03/2015 9:30 am to 1:00 pm

    Wednesday Compensation Management Lokesh A C

    4 26/03/2015 9:30 am to 1:00 pm

    Thursday Need Assessment and Current Global Trends in

    Training and DevelopmentLokesh A C

    5 27/03/2015 9:30 am to 1:00 pm

    Friday Training Skills, Styles and Validation of Training Lokesh A C Field Visit

    6 30/03/2015 9:30 am to 1:00 pm

    Monday Employee Counseling Services-1 Lokesh A C

    7 31/03/2015 9:30 am to 1:00 pm

    Tuesday Employee Counseling Services-2 Lokesh A C

    8 01/04/2015 9:30 am to 1:00 pm

    Wednesday Career Planning and Development Lokesh A C

    9 02/04/2015 9:30 am to 1:00 pm

    Thursday Team Development Lokesh A C

    10 06/04/2015 9:30 am to 1:00 pm

    Monday Leadership Lokesh A C Guest Lecture

  • M. S. Ramaiah University of Applied Sciences

    14Faculty of Management and Commerce

    Module Delivery Schedule (Laboratory)SessionNo.

    Date Time Day Topic Delivered By

    Additional Activity

    1 23/03/2015 9:30 am to 1:00 pm

    Monday Case study on HRD (General)

    Videos on HRDLokesh A C

    2 24/03/2015 9:30 am to 1:00 pm

    Tuesday Student Presentation on Performance Management -

    Lokesh A C

    3 25/03/2015 9:30 am to 1:00 pm

    Wednesday Hands on session on training delivery Dr. Sandhya

    4 26/03/2015 9:30 am to 1:00 pm

    Thursday Case Studies on compensation Planning

    Lokesh A C

    5 27/03/2015 9:30 am to 1:00 pm

    Friday Field Visit Training Department Lokesh A C

    6 30/03/2015 9:30 am to 1:00 pm

    Monday Significance of training and Development discussion + Video on training from TED

    Lokesh A C

    7 31/03/2015 9:30 am to 1:00 pm

    Tuesday Case study on employee counseling +

    VideosLokesh A C

    8 01/04/2015 9:30 am to 1:00 pm

    Wednesday Student presentation on career

    planningLokesh A C

    9 02/04/2015 9:30 am to 1:00 pm

    Thursday Video Case Studies on Kaizen &

    Quality circleLokesh A C

    10 06/04/2015 9:30 am to 1:00 pm

    Monday Guest Lecture- Team Development

    From Mr. Vittal RaoLokesh A C

  • M. S. Ramaiah University of Applied Sciences

    15Faculty of Management and Commerce

    Schedules

    Teaching and Learning : 23rd Mar to 6th Apr 2015

    Written Examination : 17th Apr 2015

    Assignment Submission : 23rd Apr 2015

    Assignment Presentation : 11th May 2015

    Result Announcement : 23rd May 2015

  • M. S. Ramaiah University of Applied Sciences

    16Faculty of Management and Commerce

    Theory Sessions

  • M. S. Ramaiah University of Applied Sciences

    17Faculty of Management and Commerce

    Session No. 1Introduction to Human Resource Development

    At the end of this session, students will be able to :

    Explain the evolution and importance of human resource development

    Explain the importance of training and learning in development of an organisation

    Discuss critical issues and challenges for HRD

    Analyse HRD process in an organisation

  • M. S. Ramaiah University of Applied Sciences

    18Faculty of Management and Commerce

    Session No. 2Performance Management

    At the end of this session, students will be able to :

    Explain key performance areas and Key result areas

    Discuss the significance of ethical issues in performance appraisal and compensation planning

    Describe managerial appraisal, 360 appraisal, performance management

  • M. S. Ramaiah University of Applied Sciences

    19Faculty of Management and Commerce

    At the end of this session, students will be able to :

    Discuss the significance of performance appraisal and compensation planning

    Analyse the components of reward management, incentive management and wage structures

    Discuss the challenges of compensation

    Session No. 3Compensation Management

  • M. S. Ramaiah University of Applied Sciences

    20Faculty of Management and Commerce

    Session No. 4Need Assessment and Current Global Trends in Training and

    Development

    At the end of this session, students will be able to :

    Discuss the significance of training

    Carry out training need analysis

    Design training programme

    Evaluate training programme

  • M. S. Ramaiah University of Applied Sciences

    21Faculty of Management and Commerce

    Session No. 5Training Skills, Styles and Validation of Training

    At the end of this session the student would be able to

    Explain various training techniques employed in different organisations

    Analyse attitude, knowledge and skill competence of trainer

    Discuss the significance of evaluation and different types validation for evaluation

  • M. S. Ramaiah University of Applied Sciences

    22Faculty of Management and Commerce

    Session No. 6Employee Counseling Services-1

    At the end of this session the student would be able to

    Explain the need for employee counseling in organizations and why counseling is an HRD activity

    Describe the focus and effectiveness of three types of employee counseling programs:

    employee assistance programs

  • M. S. Ramaiah University of Applied Sciences

    23Faculty of Management and Commerce

    Session No. 7Employee Counseling Services-2

    At the end of this session the student would be able to

    Describe the focus and effectiveness of three types of employee counseling programs:

    stress management interventions

    employee wellness / health promotion programs

    Explain the legal and ethical issues raised by employee counseling, assistance, and health and wellness programs

  • M. S. Ramaiah University of Applied Sciences

    24Faculty of Management and Commerce

    Session No. 8Career Planning and Development

    At the end of this session the student would be able to

    Explain the need for career planning

    Describe the typical activities included in career planning development

    Discuss the career planning process and organisationalcareer planning

    Discuss the significance of career planning & Succession planning

  • M. S. Ramaiah University of Applied Sciences

    25Faculty of Management and Commerce

    Session No. 9Leadership

    At the end of this session the student would be able to

    Discuss how Leadership influences people to follow in the achievement of a common goal

    Analyse leadership trait, behavioural /attitudinal, and contingency approaches

    Explain how and why Leadership styles vary across cultures

    Analyse how power is used to influence people to behave in given ways.

  • M. S. Ramaiah University of Applied Sciences

    26Faculty of Management and Commerce

    Session No. 10Team Development

    At the end of this session, students will be able to

    Describe the importance of motivation in an organisation

    Explain the stages in team formation and its dynamics

    Discuss the effective functioning of a team

    Analyse the factors influencing organisational performance

  • M. S. Ramaiah University of Applied Sciences

    27Faculty of Management and Commerce

    Afternoon Sessions

  • M. S. Ramaiah University of Applied Sciences

    28Faculty of Management and Commerce

    Session No. 1Case Studies on HRD

    At the end of this session, student will be able to:

    Discuss functions of HRD and its significance in organisational development

  • M. S. Ramaiah University of Applied Sciences

    29Faculty of Management and Commerce

    Session No. 2Student Presentation on Performance Management

    At the end of this session, student will be able to:

    Analyse and interpret HRD practices followed for performance appraisal / management

  • M. S. Ramaiah University of Applied Sciences

    30Faculty of Management and Commerce

    Session No. 3Hands on session on Training Delivery

    At the end of this session, student will be able to:

    Experience HRD process of training (From design of training

    programme to delivery)

  • M. S. Ramaiah University of Applied Sciences

    31Faculty of Management and Commerce

    Session No. 4Case Studies on Compensation Planning

    At the end of this session, student will be able to:

    Analyse compensation strategies followed by different organisations (Based of the case studies analysed by the students)

  • M. S. Ramaiah University of Applied Sciences

    32Faculty of Management and Commerce

    Session No. 5Field Visit ( HR Department of an organisation)

    At the end of this session, student will be able to:

    Correlate and analyze the theoretical concepts taught and

    industry practices in HRD

  • M. S. Ramaiah University of Applied Sciences

    33Faculty of Management and Commerce

    Session No. 6Significance of Training and Development - Video

    At the end of this session, student will be able to:

    Discuss the significance of training and development and HRD

  • M. S. Ramaiah University of Applied Sciences

    34Faculty of Management and Commerce

    Session No. 7Case study on employee counseling

    At the end of this session, student will be able to:

    Discuss significance of employee counseling and its need

  • M. S. Ramaiah University of Applied Sciences

    35Faculty of Management and Commerce

    Session No. 8Student presentation on career planning

    At the end of this session, student will be able to:

    Analyse and discuss importance of career planning for organisational development

  • M. S. Ramaiah University of Applied Sciences

    36Faculty of Management and Commerce

    Session No. 9Video Case Studies on Kaizen & Quality circle

    At the end of this session, student will be able to:

    Understand how various orgnisations have employed Kaizen and

    quality circle concepts for their benefit

  • M. S. Ramaiah University of Applied Sciences

    37Faculty of Management and Commerce

    Session No. 10Guest Lecture- Team development and Challenges of HRD

    At the end of this session, student will be able to:

    Understand the challenges of HRD and Team development