hrm project performance appraisal grp5

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    Group 5

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    Group Members Oindrila Mitra 13202026

    Parag Parmar 13202027

    Paulomi Mukherjee 13202028 Pragya Panda 13202030

    Premasha Kar 13202031

    Prerna Agrahari - 13202032

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    Company overview: TCS Global Multinational into IT Services.

    Operates out of 46 countries and 199 branches across

    the world. Subsidiary of the erstwhile TATA group.

    Founded in 1968. Total of 276,198 employees as ofMarch 2013.

    One of the pioneers of IT industry in Manpowermanagement.

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    Performance Appraisal Process Half Yearly review system- H1 and H2.

    Technique used: Objective production andJudgemental.

    Process: Associates set Goals

    Supervisor approves the goals

    Skill sets are decided in joint meeting by supervisor andassociate to achieve goals.

    Training deadlines are set to achieve required skill levels

    Senior Supervisor achieves final plan

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    Process (Contd)Associate employee OKs final goals.

    Queries are acknowledged and addressed.

    Scores are given on half yearly appraisals to achieverating bands: A to E

    Bands given at the end of H2 evaluation.

    A is highest in accordance with relative rating of group

    employees. No of people assessed by a Supervisor can rage from 8-

    80.

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    Relative Ranking systemAttributes rated can reach a maximum of 50-60 based

    on type of team.

    Varies in a team of people Directly linked to goals set.

    Type of Appraisal Self Appraisal -----Moves to appraiser for evaluation

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    Objective of Appraisal To asses the performance of employees

    Data driven process for defining success at work.

    Quantifying the success A rated employeesrewarded generously with bonus and hikes of around15%

    Scoring is absolute- but banding is relative to

    encourage intra team competitiveness. Evaluation of attributes based on industry standards

    and specifications

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    Process Involvement Levels of employees:

    Associate

    Supervisor (Business Consultants)

    Senior Supervisor (Business Heads)

    HR Executives of concerned departments

    Feedback is subjective- areas of improvement are told.

    Completely system generated process built onindigenous software ERP platform.

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    Importance of the Process For the Employee:

    To understand his performance and place in the team.

    What he needs to do more.

    Where is it going good for him. Technical areas of development.

    For the Supervisor/Employer:

    Who are the key people in the teams.

    Whom to make better.

    Who is a droppable resource

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    Where it lacks? Employees dont focus on what the Supervisor says.

    Each factors importance is not taken seriously.

    Employee should get to know the overall prospects ofappraisal.

    Peer evaluation is missing.

    Only concerned about the bands they get, hence no

    absolute sense of performing. 30-40 attributes make it cumbersome.

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    Barriers Time is limited and difficult to manage along with

    regular business process.

    Biases exist among supervisors- should be avoided.

    Probable Improvements Max number of employees capped for each Supervisor

    Supervisor should be mandated to provide feedbackcomments.

    HR involvement should be increased to monitor &channelize proper flow of process.

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    Desired Attributes Soft Skills:

    Analytical abilities

    Team Player Leadership skills

    Technical:

    Testing Improving productivity based on previous cycles

    Value addition in terms of $ to the customer.

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    Person Contacted Chandan Kar

    Associate Consultant

    Head of British Petroleum TestingProcess at Bhubaneswar

    Contact:

    +91- 9437133488

    Email: [email protected]

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