HR PRACTICES IN BANKING SECTOR: A STUDY ON IFIC BANK

hr practices in banking sector: a study on ific bank

hr practices in banking sector: a study on ific banka report submitted in partial fullfillment for the requirement of the degree of bachelor of business administration major in hrm

stamford university bangladesh

Stamford University Bangladesh

January 2012

Letter of Transmittal

December 31, 2011

Prof Dr. Zeennat Ara Begum

Professor Stamford University Bangladesh &

Co-Coordinator BBADepartment of Business Administration

Stamford University Bangladesh

Subject: Submission of Report on HR practices in Banking Sector: A study on IFIC Bank.Dear Madam,I am pleased to submit you this report on your direction given during the report program. The report shows detail aspects of HR practices in IFIC Bank.

I think that this report has helped me a lot in enhancing the knowledge about the respective subject matter, as well as empowering my skills related to the working with the organization. I have really enjoyed working on this report and hope that this effort will meet the level of institutional expectation.

While preparing this report, we found the task interesting and faced many kinds of problem. But we have devoted our best effort within our limitation to make the report worth while and dynamic one.

I am very glad that you have given us this opportunity to prepare this report and I hope you will accept our report for evaluation and thus oblige.Sincerely Yours

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Farzana Asad

ID: BBA-0300990730th BATCHAcknowledgement

This research paper on HR practices in Banking Sector: A study on IFIC Bank. IFIC Bank has exposed me to a territory of knowledge, which was so long beyond my comprehension. It was verily an enlightening experience. I am extremely grateful to Mr. Syed Zahidul Islam (SEVP) and Head of HRD, of IFIC Bank, and other associates in HRD of IFIC Bank Limited for providing me the information of the organization and making available the required information to analyze its Training Need Assessment. Although this kind of project work is entirely new for the organization, they extended all possible assistance required by me.

Finally, I express my profound gratitude to Zeennatara Begum. Project Supervisor. He advised and guided me in our work and was always very helpful and generous. Without his support, continuous encouragement and constructive criticism, probably I would not be able to write such an informative and objective report. His constant and generous supervision have been the source of inspiration throughout the tenure of writing this report.

table of contents

ParticularsPage No.

Executive Summary1

Chapter- One:

1.0 Introduction

1.1 Background of the study

1.2 Objective of the study1.3 Methodology of the study1.4 Scope of the study1.5 Limitation of the study

2-53

3

4

4

5

Chapter- Two:

2.0 Banking sector in Bangladesh

2.1 Introduction

2.2 IFIC Bank

6-137-99-13

Chapter- Three:

3.0 HRM Overview

3.1 Evolution of HRM

3.2 Definition of HRM

3.3 Function of HRM

3.4 Importance of HRM

3.5 Challenges of HRM

3.6 Theory of HRM

14-2215

15-17

17-18

18-19

20-22

22

Chapter- Four:

4.0 Employment of Personnel

4.1 Human Resource Planning

4.1.1 Meaning of HRP

4.1.2 Job Analysis

4.1.3 Methods of Job Analysis

4.1.4 Demand and Supply Analysis/Gap Analysis

4.1.5 Purpose of Job Analysis

4.2 Recruitment

4.2.1 Meaning

4.2.2 Sources

4.3 Selection

4.3.1 Meaning23-3924-2525-2627-292929-323232-3738-39

ParticularsPage No.

Chapter- Five:

5.0 TRAINING AND DEVELOPMENT

5.1 Introduction

5.2 Training5.2.1 Meaning of Training5.2.2 Methods of Training5.2.2.1 On the job Training

5.2.2.2 Off the job Training5.3 Reasons for Training

5.4 Developing

5.4.1 Meaning of Development

5.4.2 Methods of Development

5.6 Training Evaluation

40-514141414141-4243-4445-464647-4849-51

Chapter- Six:

6.0 Data Presentation

52-54

Chapter- Seven:

7.0 Data Analysis

55-57

Chapter- Eight :

8.0 Findings

Chapter- Nine :

9.0 Recommendation and Conclusion

9.1 Recommendation

9.2 Conclusion

62-63

Bibliography 65

Appendix66-73

SUBMITED TO:

Prof Dr. Zeennat Ara Begum

Professor Stamford University Bangladesh &

Co-Coordinator BBA

Department of Business Administration

SUBMITTED BY:

Farzana Asad

ID: BBA-03009907

30th BATCH

Department of Business Administration