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HP Slate 21 All-in-One

User Guide

© 2013 Hewlett-Packard DevelopmentCompany, L.P.

The only warranties for HP products andservices are set forth in the expresswarranty statements accompanying suchproducts and services . Nothing hereinshould be construed as constituting anadditional warranty. HP shall not be liablefor technical or editorial errors or omissionscontained herein.

This document contains proprietaryinformation that is protected by copyright.No part of this document may bephotocopied, reproduced, or translated toanother language without the prior writtenconsent of Hewlett-Packard Company.

First Edition (August 2013)

Document Part Number: 734558-001

Product notice

This guide describes features that arecommon to most models. Some featuresmay not be available on your computer.

About This Guide

This guide provides information on setting up and using the HP Slate 21 All-in-One.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodilyharm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result indamage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Guide

Table of contents

1 Product features ............................................................................................................................................. 1

Front components ................................................................................................................................ 2

Rear components ................................................................................................................................. 3

2 Setting up the hardware ................................................................................................................................. 4

Preparing for desk use ......................................................................................................................... 4

Preparing for wall mounting .................................................................................................................. 4

Connecting the cables .......................................................................................................................... 7

Adjusting the tilt .................................................................................................................................. 10

Turning on the all-in-one for the first time ........................................................................................... 11

Using the touchscreen ........................................................................................................................ 12

One-finger slide ................................................................................................................. 12

Tapping .............................................................................................................................. 12

Pinching/stretching ............................................................................................................ 12

Rotating ............................................................................................................................. 13

Swipes ............................................................................................................................... 13

Connecting to networks ...................................................................................................................... 14

Connecting to wireless networks ....................................................................................... 14

Connecting to wired networks ............................................................................................ 15

Bluetooth ............................................................................................................................ 15

3 Using the user interface ............................................................................................................................... 16

Browsing the internet .......................................................................................................................... 17

Playing media ..................................................................................................................................... 17

Using the camera ............................................................................................................................... 18

Printing ............................................................................................................................................... 18

Adjusting the settings ......................................................................................................................... 18

Date/time settings .............................................................................................................. 18

Security settings ................................................................................................................ 19

Screen lock ....................................................................................................... 19

Encryption ......................................................................................................... 19

Sound settings ................................................................................................................... 19

Language ........................................................................................................................... 20

Updating the software ........................................................................................................ 20

Backup & reset ................................................................................................................................... 20

Backup & restore ............................................................................................................... 20

v

Factory data reset .............................................................................................................. 21

Enabling input method editor (IME) .................................................................................................... 21

4 Safety and Maintenance Guidelines ............................................................................................................ 22

Important Safety Information .............................................................................................................. 22

Maintenance guidelines ...................................................................................................................... 22

Cleaning the all-in-one ....................................................................................................... 23

Shipping the all-in-one ....................................................................................................... 23

5 Frequently asked questions ........................................................................................................................ 24

6 Product support ............................................................................................................................................ 25

7 Technical specifications .............................................................................................................................. 26

HP Slate 21 All-in-One ....................................................................................................................... 26

Energy saver feature .......................................................................................................................... 27

Appendix A Agency Regulatory Notices ....................................................................................................... 28

Federal Communications Commission Notice ................................................................................... 28

Modifications ...................................................................................................................... 28

Cables ................................................................................................................................ 28

Declaration of Conformity for Products Marked with the FCC Logo (United States Only) ................. 28

Canadian Notice ................................................................................................................................. 29

Avis Canadien .................................................................................................................................... 29

European Union Regulatory Notice .................................................................................................... 30

German Ergonomics Notice ............................................................................................................... 30

Japanese Notice ................................................................................................................................. 30

Korean Notice ..................................................................................................................................... 30

Power Cord Set Requirements ........................................................................................................... 31

Japanese Power Cord Requirements ................................................................................ 31

Product Environmental Notices .......................................................................................................... 31

ENERGY STAR® Qualification .......................................................................................... 31

Materials Disposal ............................................................................................................. 32

Disposal of Waste Equipment by Users in Private Household in the European Union ..... 32

HP Recycling Program ...................................................................................................... 32

Chemical Substances ........................................................................................................ 32

Restriction of Hazardous Substances (RoHS) ................................................................... 33

Turkey EEE Regulation ..................................................................................................... 33

Ukraine Restriction of Hazardous Substances .................................................................. 34

vi

1 Product features

The HP Slate 21 All-in-One provides easy, simple access to the internet, and streaming views ofmedia content (video, audio, photos).

The all-in-one has an active matrix, thin-film transistor (TFT) panel. Features include:

● Android 4.2 operating system with multi-user support

● 54.6 cm (21.5-inch) diagonal viewable area LED display with 1920 x 1080 resolution

● 5 ms response time, 250 nits, 178/178 viewing angle, 1000:1 contrast ratio

● Tilt capability from 15 to 70 degrees

● 2 point optical touchscreen that uses 3 cameras

● NvidiaTegra 4 Quad Core (T40S) processor

● 8 GB flash memory storage

● 3 USB 2.0 ports

● Secure Digital (SD) card reader

● HP TrueVision Webcam (720p HD) and microphone

● Ethernet jack

● Audio out ports

● Plug and play capability that lets the all-in-one automatically recognize hardware devices

● Wireless 802.11 a/b/g/n + Bluetooth 4.0

● Built-in stereo speakers

● Wired USB keyboard and mouse included with select models

● Video Electronics Standards Association (VESA) standard mounting holes for flexible mountingsolutions, including wall-mounting

● Full Internet capability

1

Front components

Component Function

(1) Webcam Records video and captures still photographs

(2) Internal microphone Records sound

(3) Webcam light On: The webcam is in use

(4) Volume up button Increases volume

(5) Volume down button Decreases volume

(6) Brightness up button Increases display brightness

(7) Brightness down button Decreases display brightness

(8) Power button Turns the all-in-one on and off

(9) Speakers Produce sound

2 Chapter 1 Product features

Rear components

Component Function

(1) SD card reader Reads data from and writes data to Secure Digital (SD)memory cards

(2) USB 2.0 connector Connects external USB devices to the all-in-one

(3) Audio-out (headphone) jack Produces sound when connected to optional poweredstereo speakers, headphones, earbuds, or a headset

(4) DC power connector Connects the DC-in cable from the AC power adapter

(5) Ethernet connector Connects an Ethernet cable to the all-in-one



Rear components 3

2 Setting up the hardware

You can install the all-in-one on a desktop or mount it to a mounting fixture such as a wall mount orswing arm. Be sure to place the all-in-one in a convenient, well-ventilated location. Connect thecables after you have installed the all-in-one to a mounting fixture.

To set up the all-in-one, ensure that the power is turned off to the all-in-one and all attachedaccessories, and then follow the instructions below for your configuration.

Preparing for desk useTo assemble the all-in-one for desktop use:

1. Set the all-in-one face down on a flat, soft, protected table or desk surface.

2. Pull the stand outward until you hear it click.

3. Lift the all-in-one to an upright position and place on a flat, stable surface.

Preparing for wall mountingNOTE: This all-in-one is intended to be supported by UL or CSA Listed wall mount bracket.

You can only VESA mount the all-in-one in landscape orientation with the rear ports facing down. Donot place in portrait orientation.

To attach the all-in-one to a mounting fixture:

1. Set the all-in-one face down on a flat, soft, protected table or desk surface.

4 Chapter 2 Setting up the hardware

2. Lift and rotate the stand until it is positioned straight up so you can access the screw thatsecures the stand to the all-in-one.

3. Remove the two screws that secure the stand to the all-in-one (1), and then lift up the bottom ofthe stand slightly and remove it from the all-in one (2).

Preparing for wall mounting 5

4. Align the screw holes on the mounting fixture with the VESA holes on the back of the all-in-one,and then insert four 10 mm screws (not provided) through the holes on the mounting fixture andinto the mounting holes on the all-in-one.

CAUTION: This all-in-one supports the VESA industry standard 100 mm mounting holes. Toattach a third-party mounting solution to the all-in-one, four 4 mm, 0.7 pitch, and 10 mm longscrews are required. Longer screws must not be used because they may damage the all-in-one.It is important to verify that the manufacturer’s mounting solution is compliant with the VESAstandard and is rated to support the weight of the all-in-one. For best performance, it is importantto use the power and video cables provided with the all-in-one.


Connecting the cablesThe cable connections required depend on whether you are using a keyboard and mouse or wired(Ethernet) or wireless connection.

1. Place the all-in-one in a convenient, well-ventilated location.

2. Remove the rear I/O cover from the all-in-one.

3. If you want to use a wired network connection, connect an Ethernet cable to the Ethernet port onthe all-in-one’s rear panel (1), and then to an active Ethernet jack (2).

For more information, see Connecting to wired networks on page 15.

Connecting the cables 7

4. If you want to use a keyboard and/or mouse, connect the keyboard and mouse to the USB portson the all-in-one's rear panel.


5. Connect the DC-in cable on the back of the all-in-one (1), and then connect the power cord intothe AC adapter (2) and the other end to an electrical wall outlet (3).

WARNING! To reduce the risk of electric shock or damage to the equipment:

- Do not disable the power cord grounding plug. The grounding plug is an important safetyfeature.

- Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

- Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no onemay accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging fromthe electrical outlet, grasp the cord by the plug.

Connecting the cables 9

Adjusting the tiltFor optimal viewing, adjust the screen tilt to your own preference.

1. Face the rear of the all-in-one and hold it so that you do not topple it while changing the tilt.

2. Without touching the screen, adjust the tilt by rotating the stand up and down.


Turning on the all-in-one for the first timeNOTE: For a seamless experience, the Startup Wizard requires an internet connection. Beforepowering on the all-in-one, please be prepared to establish a wired (Ethernet) or wireless (Wi-Fi)internet connection.

After connecting the cables, press the power button on the right side of the all-in-one to turn it on.

CAUTION: Burn-in image damage may occur on displays that show the same static image onscreen for a prolonged period of time.* To avoid burn-in image damage on the screen, always turn offthe all-in-one when it is not in use for a prolonged period of time. Image retention is a condition thatmay occur on all LCD screens. Display with a “burned-in image” are not covered under the HPwarranty.

* A prolonged period of time is 12 consecutive hours of non-use.

When you turn on the all-in-one for the first time, the Startup Wizard will begin. Follow the instructionsin the Startup Wizard to:

● Select your language.

● Enter the network settings.

● Configure the all-in-one to automatically be backed up. HP strongly recommends that you backup the all-in-one. In the case of hardware replacement, backups will allow you to restore yoursystem as seamlessly as possible.

● Set the date and time.

● Register your all-in-one with HP.

NOTE: You can modify the settings that were entered in the Startup Wizard any time by accessingSettings from the All Apps screen, accessed using the center icon on the launch bar. For moreinformation on the settings in the Startup Wizard, refer to Adjusting the settings on page 18.

If you want to configure security settings, such as passwords, go to Settings from the All Apps screen.

After completing the Startup Wizard, the Home page displays.

Turning on the all-in-one for the first time 11

Using the touchscreenA touch screen device allows you to control items on the screen directly with your fingers.

TIP: On touch screen devices, you can also perform on-screen actions with a keyboard and mouse.

One-finger slide

The one-finger slide is mostly used to pan or scroll through lists and pages, but you can use it forother interactions, too, such as moving an object.

● To scroll across the screen, lightly slide one finger across the screen in the direction you want tomove.

● To drag, press and hold an object, and then drag the object to move it.

Tapping

To make an on-screen selection, use the tap function. Use one finger to tap an object on the screento make a selection and/or to open it.

Pinching/stretching

Pinching and stretching allows you to zoom out or in on images or text.

● Zoom in by placing two fingers together on the display and then move your fingers apart.

● Zoom out by placing two fingers apart on the display and then move your fingers together.


Rotating

Rotating allows you to turn items such as photos.

Anchor the forefinger of your left hand on the object you want to rotate. Using your right hand, slideyour forefinger around in a sweeping motion from 12 o’clock to 3 o’clock. To reverse the rotation,move your forefinger from 3 o’clock to 12 o’clock.

NOTE: Rotate is intended for specific apps where you can manipulate an object or image. Rotatemay not be functional for all apps.

Swipes

With swipes you can flip between screens or images.

Gently swipe your finger inward from the edge of the display onto the screen to reveal the next orprevious screen or image.

Using the touchscreen 13

Connecting to networksYou can connect to networks with either a wired (Ethernet) or wireless (Wi-Fi) connection. You cannotenable Ethernet and Wi-Fi connections at the same time.

Connecting to wireless networks

The all-in-one’s wireless network capability lets you connect the all-in-one to wireless local areanetworks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs). In a WLAN, themobile wireless module in your all-in-one communicates with a wireless router or a wireless accesspoint.

NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem (either DSLor cable) (purchased separately), high-speed Internet service purchased from an Internet serviceprovider, and a wireless router (purchased separately).

To connect to a wireless network:

1. Select the All Apps icon from the Home page, and then select Settings.

2. Select Wi-Fi.

3. Select the ON button to turn the wireless radio on.

4. Select your WLAN from the list.

NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.

5. If the WLAN is security-enabled, you are prompted to enter a security code. Type the code, andthen select Connect.


Connecting to wired networks

Use a LAN connection if you want to connect the all-in-one directly to a router in your home (insteadof working wirelessly), or if you want to connect to an existing network at your office.

Connecting to a LAN requires an 8-pin, RJ-45 network cable.

To connect to a wired network:

1. Plug the network cable into the network jack (1) on the all-in-one.

2. Plug the other end of the network cable into a network wall jack (2) or router.

NOTE: If the network cable contains noise suppression circuitry (3), which preventsinterference from TV and radio reception, orient the circuitry end of the cable toward the all-in-one.

Bluetooth

The all-in-one includes Bluetooth capability, which creates a personal area network (PAN) to connectto other Bluetooth enabled devices such as computers, phones, printers, headsets, speakers, andcameras. In a PAN, each device communicates directly with other devices, and devices must berelatively close together—typically within 10 meters (approximately 33 feet) of each other.

Connecting to networks 15

3 Using the user interface

The Home page is displayed when the all-in-one is powered on. An Android operating system usesapps to perform most tasks.

NOTE: The user interface icons for your operating system may look different from the icons shownin the user guide.

Google apps KingSoft Office

Email Gallery

Google calendar Camera

Google Play Store HP Media Player

All apps HP File Manager

The row of icons near the bottom of the screen provide quick access to popular apps.

Three navigation icons in the black area at the bottom of the screen perform the following functions:

16 Chapter 3 Using the user interface

Return to the previous screen.

Return to the Home page.

Display a list of open apps.

Browsing the internetThe all-in-one uses the Google Chrome web browser that supports HTML5 and JavaScript to browsethe Internet. You must have Internet access to browse the Internet.

NOTE: Google Chrome does not support plug-ins.

To browse the Internet:

1. Ensure that you have a live Internet connection from either a wireless network or an Ethernetcable (not provided) plugged into the all-in-one.

2. Select the Google Chrome icon on the Home page.

3. Use the browser to browse the Internet.

To clear browsing history:

1. Open Google Chrome.

2. In the address bar, type chrome:history.

3. Select Clear all browsing data.

Playing mediaUse the Play icon to open the app that lets you play music, videos, and view photos that you havestored on a USB flash media device or media card. You can also access the camera using the Playicon.

NOTE: The audio file name and the folder(s) name can be any length but cannot include specialcharacters or spaces in order for the file manager to recognize the audio file.

To play or view your media files:

1. Insert the media device that contains your media into the SD card reader or a USB port on theall-in-one.

2. Select the HP Media Player icon on the Home page.

3. Select the icon for the media type you want to play or view.

4. Navigate to the desired media file.

5. Select the file to play it.

6. Use the controls at the bottom of the screen to stop, start, pause, change, or edit the file, asappropriate.

NOTE: Music will continue to play unless you stop it from the music app.

Browsing the internet 17

Using the cameraYou can use the camera to take a photo or record a video. You can preview and save the photo orvideo recording.

To use the camera:

1. Select the Camera icon from the Home page or from HP Media Player.

2. If necessary, select the camera to use and whether to use it every time or just in this instance.

Select Camera.

NOTE: With the camera displayed on-screen, select the black bar at the bottom of the screento display the navigation icons.

3. Use the controls on the right side of the screen to take photos or videos.

PrintingHP ePrint provides convenience printing, and documents printed with ePrint may appear differentfrom the original. Style, formatting and text flow may differ slightly from the original document. Fordocuments requiring a higher quality (such as legal documents), HP recommends that you print fromthe software application on your all-in-one where you will have more control over how your printoutsappear.

HP ePrint lets you print from virtually anywhere to an HP printer that supports ePrint. Once enabled,ePrint assigns an email address to your printer. To print, simply send an email containing yourdocument to your printer’s address. For more information, visit http://www.hp.com/go/ePrintCenter forcompatibility and details.

To configure HP ePrint:

1. Select the All Apps icon on the Home screen, and then select Settings.

2. Select Add account.

3. Select HP ePrint.

4. Follow the on-screen instructions.

Adjusting the settingsTo configure the settings, select the All Apps icon on the Home screen, and then select Settings.

Date/time settings

The date/time settings allow you to set the date and time for the all-in-one.

To set the date and time:


2. Select Date & time.

NOTE: You may have to scroll down the settings list to display Date & time.

3. To manually set date and time, clear the Automatic date & time box and the Automatic timezone box.


http://www.hp.com/go/ePrintCenter

4. Select Set date to manually set the date.

5. Select Set time to manually set the time.

Security settings

Several security settings are available for your all-in-one.

To set up security settings:


2. Select Security.

3. Choose the setting to configure and follow the on screen instructions.

Screen lock

You can configure the screen on the all-in-one to lock after a period of inactivity. You can choose aspecific action the user must perform to unlock the screen.

To configure the screen lock feature:


2. Select Security.

3. Select Screen lock.

4. Select the action required to unlock to the screen.

Encryption

You can encrypt your accounts, settings, downloaded apps and their data, media, and other files.Once you encrypt your all-in-one, you need to type a numeric PIN or password to decrypt it each timeyou power it on.

NOTE: The encryption process can take a long time to complete.

CAUTION: Once you set up encryption, the only way to remove it is to perform a factory data reset.

To set up encryption and a power-on password:


2. Select Security.

3. Select Encrypt tablet.

4. Follow the on-screen instructions.

Sound settings

The all-in-one offers DTS Sound+ that you can configure from the Settings screen.

To configure DTS Sound+ settings:


2. Select DTS Sound+.

Adjusting the settings 19

3. Select the ON button to turn on DTS+ Sound.

4. Select the sound type.

Language

To change the language:


2. Select Language & input.

3. Select Language.

4. Select your language.

Updating the software

The all-in-one periodically checks for software updates automatically. However, you can manuallycheck for updates as well.

To check for system updates:


2. Select About tablet.

NOTE: You may have to scroll down the settings list to display About tablet.

3. Select System updates.

4. To check for updates, select the Check Now button and follow the on screen instructions.

Backup & resetYou can configure the all-in-one to back up app data and restore backed up settings and data whenreinstalling an app.

You can erase all personal data on the all-in-one.

Backup & restore

To configure backup and restore settings:


2. Select Backup & reset.

3. Select the boxes next to the settings you want to enable.


Factory data reset

You can reset the all-in-one to its original factory data settings. This action erases all data from yourall-in-one’s internal storage.

To reset to factory data:


2. Select Backup & reset.

3. Under Personal Data, select Factory data reset.

4. Select Reset tablet.

Enabling input method editor (IME)Additional virtual and external keyboard and input methods are available for Hebrew, Arabic, Thai,Korean, Pinyin, Chinese (ZhuYin), Chinese (ChanJie), and Japanese. To select a language:


2. Select Keyboard & input methods, and then select More keyboards.

3. Select Default, and then select More keyboards.

4. Click the More keyboards icon.

5. On the More keyboard settings menu, under IME and keyboard settings, select PrimaryIME, and then select your language.

Helpful hints

To switch languages on the virtual keyboard:

● Press the selected language key or EN/US (English/US) key to toggle between the selectedlanguage and English.

● If you press and hold the language key, available languages display in a pop-up window.

Use the following key combinations to perform actions:

Key combination Behavior

Shift + A Switch from upper or lower case

Alt + Shift Switch among primary languages

Ctrl + Space Switch between primary and secondary languages

To hide the virtual keyboard, click the keyboard icon

To select handwriting in virtual mode for Traditional Chinese, Simplified Chinese, Korean, andJapanese, select the handwriting icon

Enabling input method editor (IME) 21

4 Safety and Maintenance Guidelines

Important Safety InformationA power cord is included with the all-in-one. If another cord is used, use only a power source andconnection appropriate for this all-in-one. For information on the correct power cord set to use withthe all-in-one, refer to the Power Cord Set Requirements on page 31.

WARNING! To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding feature. The grounding plug is an important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.

• Disconnect power from the product by unplugging the power cord from the electrical outlet.

For your safety, do not place anything on power cords or cables. Arrange them so that no one mayaccidentally step on or trip over them. Do not pull on a cord or cable. When unplugging from theelectrical outlet, grasp the cord by the plug.

To reduce the risk of serious injury, read the Safety and Comfort Guide. It describes properworkstation, setup, posture, and health and work habits for computer users, and provides importantelectrical and mechanical safety information. This guide is located on the Web at http://www.hp.com/ergo and/or on the documentation CD, if one is included with the all-in-one.

CAUTION: For the protection of the all-in-one, connect all power cords for the all-in-one and itsperipheral devices to some form of surge protection device such as a power strip or UninterruptiblePower Supply (UPS). Not all power strips provide surge protection; the power strips must bespecifically labeled as having this ability. Use a power strip whose manufacturer offers a DamageReplacement Policy so you can replace the equipment, if surge protection fails.

Use the appropriate and correctly sized furniture designed to properly support your HP all-in-one.

WARNING! All-in-ones that are inappropriately situated on dressers, bookcases, shelves, desks,speakers, chests, or carts may fall over and cause personal injury.

Care should be taken to route all cords and cables connected to the all-in-one so that they can not bepulled, grabbed, or tripped over.

Maintenance guidelinesTo enhance the performance and extend the life of the all-in-one:

● Do not open the all-in-one cabinet or attempt to service this product yourself. Adjust only thosecontrols that are covered in the operating instructions. If the all-in-one is not operating properlyor has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider.

● Use only a power source and connection appropriate for this all-in-one, as indicated on the label/back plate of the all-in-one.

● Be sure the total ampere rating of the products connected to the outlet does not exceed thecurrent rating of the electrical outlet, and the total ampere rating of the products connected to thecord does not exceed the rating of the cord. Look on the power label to determine the ampererating (AMPS or A) for each device.

22 Chapter 4 Safety and Maintenance Guidelines

http://www.hp.com/ergo

http://www.hp.com/ergo

● Install the all-in-one near an outlet that you can easily reach. Disconnect the all-in-one bygrasping the plug firmly and pulling it from the outlet. Never disconnect the all-in-one by pullingthe cord.

● Turn the all-in-one off when not in use. You can substantially increase the life expectancy of theall-in-one by turning off the all-in-one when not in use.

NOTE: All-in-one with a “burned-in image” are not covered under the HP warranty.

● Slots and openings in the cabinet are provided for ventilation. These openings must not beblocked or covered. Never push objects of any kind into cabinet slots or other openings.

● Do not drop the all-in-one or place it on an unstable surface.

● Do not allow anything to rest on the power cord. Do not walk on the cord.

● Keep the all-in-one in a well-ventilated area, away from excessive light, heat or moisture.

● When removing the all-in-one stand, you must lay the all-in-one face down on a soft area toprevent it from getting scratched, defaced, or broken.

Cleaning the all-in-one

1. Turn off the all-in-one and unplug the power cord from the back of the unit.

2. Dust the all-in-one by wiping the screen and the cabinet with a soft, clean antistatic cloth.

3. For more difficult cleaning situations, use a 50/50 mix of water and Isopropyl alcohol.

CAUTION: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screensurface. Never spray the cleaner directly on the screen surface. It may run behind the bezel anddamage the electronics.

CAUTION: Do not use cleaners that contain any petroleum based materials such as benzene,thinner, or any volatile substance to clean the all-in-one screen or cabinet. These chemicals maydamage the all-in-one.

Shipping the all-in-one

Keep the original packing box in a storage area. You may need it later if you move or ship the all-in-one.

Maintenance guidelines 23

5 Frequently asked questions

Question Answer

How do I surf the Internet? Connect to a wired (Ethernet) or wireless (Wi-Fi) networkand use one of the two pre-installed browser options.

Once you have established an Internet connection, select theAll apps icon on the Home screen. Two browser options

are available to choose from: Chrome and Browser. Touchone of the browser options to begin surfing the Internet.

How do I install software, such as my favorite game? Find Android apps for your all-in-one in the Google PlayStore (in English), an online marketplace featuring both freeand paid downloadable content.

Can I use my all-in-one without an Internet connection? Yes, you can run some apps and media features offline.

You can use some apps without an Internet connection. Forexample, the preinstalled HP Media Player app allows you toview images and photos, listen to music, and use thecamera.

How do I open files? You can open files with the app or apps they are associatedwith.

Files are opened within apps or by utilizing the HP FileManager application preinstalled on your all-in-one.

Where do I save files on my all-in-one? You can use local storage, an SD memory card, a USB flashdrive, or online (cloud) storage to save files.

How do I print? Print wirelessly from your all-in-one using HP’s built-inprinting solution, the HP ePrint app, or Google Cloud Print.

Can I connect a Bluetooth device to my all-in-one? Yes, many Bluetooth devices are compatible with your all-in-one.

Where can I find the all-in-one’s Wi-Fi MAC address? The MAC address is listed in the About tablet section of theSettings menu, under Status.

1. On the Home screen, select the All apps icon , and

then select Settings.

2. In the System section, select About tablet.

3. Select Status.

The Wi-Fi MAC address is listed.

Can I install a different operating system on my all-in-one? Android 4.2 is the only operating system supported on theall-in-one.

24 Chapter 5 Frequently asked questions

6 Product support

For additional information on using your all-in-one, go to http://www.hp.com/support. Select yourcountry or region, select Product Support & Troubleshooting, and then enter your model in theSEARCH window.

NOTE: The user guide, reference guide, and drivers are available at http://www.hp.com/support.

The Ethernet cable and Internet access are not provided.

If the information provided in the guide does not address your questions, you can contact support. ForU.S. support, go to http://www.hp.com/go/contactHP. For worldwide support, go tohttp://welcome.hp.com/country/us/en/wwcontact_us.html.

Here you can:

● Chat online with an HP technician

NOTE: When support chat is not available in a particular language, it is available in English.

● E-mail support

● Find support telephone numbers

● Locate an HP service center

25

http://www.hp.com/support


http://www.hp.com/go/contactHP

http://welcome.hp.com/country/us/en/wwcontact_us.html

7 Technical specifications

NOTE: All specifications represent the typical specifications provided by HP's componentmanufacturers; actual performance may vary either higher or lower. Specifications are subject tochange. The complete and latest specifications on display products are available onhttp://www.hp.com/support.

HP Slate 21 All-in-One

Maximum weight (unpacked) 4.85 kg (10.7 lbs)

Dimensions (include base)

Height

Depth

Width

35.4 cm (13.9 inches)

6.7 cm (2.6 inches)

53.1 cm (20.9 inches)

Temperature ranges

Operating Temperature

Non-operating Temperature

5°C to 35°C (41 to 95°F)

-20°C to 60°C (-4 to 140°F)

Humidity

Operating (noncondensing)

NonOperating (38.7°C maximum wet bulb temperature)

20% to 80%

5% to 95%

Altitude

Operating

Non-operating

0 to 5,000 m (0 to 16,400 feet)

0 to 12,192 m (0 to 40,000 feet)

Optimum graphic resolution 1920 × 1080

Power source 90 – 265 VAC 45/63 Hz

Processor ARM A15 Quad Core 1.6 GHz

Flash RAM memory 8 GB

Memory 1 GB DDR3L

USB 2.0 ports 3 downstream

Audio Line Out

Operating system Android 4.2

Image / component updates OverTheAir (OTA) software updates

Internet solution (browser) Google Chrome and Android browser

Video player Support

Audio player Support

Photo frame Support

26 Chapter 7 Technical specifications


Video codecs See HP codec list or the nVidia document "Tegra Board SupportPackage for Android 17r14 Release Software Feature List"

Video container See HP codec list or the nVidia document "Tegra Board SupportPackage for Android 17r14 Release Software Feature List"

Audio codecs See HP codec list or the nVidia document "Tegra Board SupportPackage for Android 17r14 Release Software Feature List"

Audio container See HP codec list or the nVidia document "Tegra Board SupportPackage for Android 17r14 Release Software Feature List"

Image codecs JPEG, GIF, PNG, BMP, WEBP

Image container JPEG, GIF, PNG, BMP, WebP

Productivity - document handler KingSoft Office

External input device Secure Digital (SD) card reader

VESA mounting 100 mm × 100 mm

For a list of recommended USB and card reader storage devices consult the HP Slate 21 All-in-OneQuickspecs.

NOTE: HP recommends that the storage device is formatted FAT16/32 or NTFS. ExFAT is notsupported.

Energy saver featureThe all-in-one supports a reduced power state. The reduced power state will be entered into after aperiod of inactivity. The all-in-one screen is blanked, the backlight is turned off, and the power light onthe power button blinks. When the all-in-one is in the reduced power state, the all-in-one will utilizeless than one watt of power. There is a brief warm up period before the all-in-one will return to itsnormal operating mode.

Energy saver feature 27

A Agency Regulatory Notices

Federal Communications Commission NoticeThis equipment has been tested and found to comply with the limits for a Class B digital device,pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protectionagainst harmful interference in a residential installation. This equipment generates, uses, and canradiate radio frequency energy and, if not installed and used in accordance with the instructions, maycause harmful interference to radio communications. However, there is no guarantee that interferencewill not occur in a particular installation. If this equipment does cause harmful interference to radio ortelevision reception, which can be determined by turning the equipment off and on, the user isencouraged to try to correct the interference by one or more of the following measures:

● Reorient or relocate the receiving antenna.

● Increase the separation between the equipment and the receiver.

● Connect the equipment into an outlet on a circuit different from that to which the receiver isconnected.

● Consult the dealer or an experienced radio or television technician for help.

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device thatare not expressly approved by Hewlett Packard Company may void the user's authority to operate theequipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoodsto maintain compliance with FCC Rules and Regulations.

Declaration of Conformity for Products Marked with theFCC Logo (United States Only)

This device complies with Part 15 of the FCC Rules. Operation is subject to the following twoconditions:

1. This device may not cause harmful interference.

2. This device must accept any interference received, including interference that may causeundesired operation.

For questions regarding the product, contact:

Hewlett Packard Company

P. O. Box 692000, Mail Stop 530113

Houston, Texas 77269-2000

Or, call 1-800-HP-INVENT (1-800 474-6836)

28 Appendix A Agency Regulatory Notices

For questions regarding this FCC declaration, contact:

Hewlett Packard Company

P. O. Box 692000, Mail Stop 510101

Houston, Texas 77269-2000

Or, call (281) 514-3333

To identify this product, refer to the Part, Series, or Model number found on the product.

Canadian NoticeThis Class B digital apparatus meets all requirements of the Canadian Interference-CausingEquipment Regulations. CAN ICES-3(B)/NMB-3(B)

Avis CanadienCet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matérielbrouilleur du Canada.

Canadian Notice 29

European Union Regulatory NoticeProducts bearing the CE marking comply with one or more of the following EU Directives as may beapplicable:

● Low Voltage Directive 2006/95/EC; EMC Directive 2004/108/EC; Ecodesign Directive 2009/125/EC; R&TTE Directive 1999/5/EC; RoHS Directive 2011/65/EU

● Compliance with these directives is assessed using applicable European HarmonisedStandards.

● The full Declaration of Conformity can be found at the following web site: http://www.hp.eu/certificates.

● (Search with the product model name or its Regulatory Model Number (RMN), which may befound on the regulatory label.)

The point of contact for regulatory matters is Hewlett-Packard GmbH, Dept./MS:HQ-TRE,Herrenberger Strasse 140, 71034 Boeblingen, GERMANY.

German Ergonomics NoticeHP products which bear the “GS” approval mark, when forming part of a system comprising HP brandcomputers, keyboards and monitors that bear the “GS” approval mark, meet the applicable ergonomicrequirements. The installation guides included with the products provide configuration information.

Japanese Notice

Korean Notice


http://www.hp.eu/certificates

http://www.hp.eu/certificates

Power Cord Set RequirementsThe all-in-one power supply is provided with Automatic Line Switching (ALS). This feature allows theall-in-one to operate on input voltages between 100–120V or 200–240V.

The power cord set (flexible cord or wall plug) received with the all-in-one meets the requirements foruse in the country where you purchased the equipment.

If you need to obtain a power cord for a different country, you should purchase a power cord that isapproved for use in that country.

The power cord must be rated for the product and for the voltage and current marked on the product'selectrical ratings label. The voltage and current rating of the cord should be greater than the voltageand current rating marked on the product. In addition, the cross-sectional area of the wire must be aminimum of 0.75 mm² or 18 AWG, and the length of the cord must be between 6 feet (1.8 m) and 12feet (3.6 m). If you have questions about the type of power cord to use, contact an authorized HPservice provider.

A power cord should be routed so that it is not likely to be walked on or pinched by items placed uponit or against it. Particular attention should be paid to the plug, electrical outlet, and the point where thecord exits from the product.

Japanese Power Cord Requirements

For use in Japan, use only the power cord received with this product.

CAUTION: Do not use the power cord received with this product on any other products.

Product Environmental Notices

ENERGY STAR® Qualification

As an ENERGY STAR® Partner, Hewlett Packard Company has followed the EPA's enhancedproduct qualification and certification process to ensure that the products marked with the ENERGYSTAR® logo are ENERGY STAR® qualified per the applicable ENERGY STAR® guidelines forenergy efficiency.

The following ENERGY STAR® certification mark appears on all ENERGY STAR® qualified displays:

The ENERGY STAR® program specifications for displays and computers were created by the EPA topromote energy efficiency and reduce air pollution through more energy-efficient equipment inhomes, offices, and factories. One way products achieve this goal is by using the Microsoft Windowspower management feature to reduce power consumption when the product is not in use.

The power management feature enables the computer to initiate a low-power or “sleep” mode after aperiod of user inactivity. When used with an external ENERGY STAR® qualified display, this featurealso supports similar power management features for the display. To take advantage of thesepotential energy savings, users should use the default power management settings that are provided

Power Cord Set Requirements 31

with ENERGY STAR qualified computers and displays. The default power management settings onENERGY STAR® qualified computers are preset to behave in the following ways when the system isoperating on AC power:

● Turn off an external display after 15 minutes of user inactivity

● Initiate a low power sleep mode for the computer after 30 minutes of user inactivity

ENERGY STAR® qualified computers exit the low power sleep mode and ENERGY STAR® qualifieddisplays resume operation when the user resumes use of the computer. Examples include the userpressing the power/sleep button, receiving an input signal from an input device, receiving an inputsignal from a network connection with the Wake On LAN (WOL) feature enabled, etc.

Additional information on the ENERGY STAR® program, its environmental benefits and the potentialenergy and financial savings of the power management feature can be found on the EPA ENERGYSTAR® Power Management Web site at http://www.energystar.gov/powermanagement.

Materials Disposal

Some HP LCD monitors contain mercury in the fluorescent lamps that might require special handlingat end-of-life.

Disposal of this material can be regulated because of environmental considerations. For disposal orrecycling information, contact the local authorities or the Electronic Industries Alliance (EIA)http://www.eiae.org.

Disposal of Waste Equipment by Users in Private Household in theEuropean Union

This symbol on the product or on its packaging indicates that this product must not be disposed ofwith your household waste. Instead, it is your responsibility to dispose of your waste equipment byhanding it over to a designated collection point for the recycling or waste electrical and electronicequipment. The separate collection and recycling of your waste equipment at the time of disposal willhelp to conserve natural resources and ensure that it is recycled in a manner that protects humanhealth and the environment. For more information about where you can drop off your wasteequipment for recycling, please contact the local city office, the household waste disposal service orthe shop where you purchased the product.

HP Recycling Program

HP encourages customers to recycle used electronic hardware, HP original print cartridges, andrechargeable batteries. For more information about recycling programs, go to http://www.hp.com/recycle.

Chemical Substances

HP is committed to providing our customers with information about the chemical substances in ourproducts as needed to comply with legal requirements such as REACH (Regulation EC No1907/2006 of the European Parliament and Council). A chemical information report for this productcan be found at http://www.hp.com/go/reach.


http://www.energystar.gov/powermanagement

http://www.eiae.org

http://www.hp.com/recycle

http://www.hp.com/recycle

http://www.hp.com/go/reach

Restriction of Hazardous Substances (RoHS)

A Japanese regulatory requirement, defined by specification JIS C 0950, 2005, mandates thatmanufacturers provide Material Content Declarations for certain categories of electronic productsoffered for sale after July 1, 2006. To view the JIS C 0950 material declaration for this product, visithttp://www.hp.com/go/jisc0950.

Turkey EEE Regulation

In Conformity with the EEE Regulation

EEE Yönetmeliğine Uygundur

Product Environmental Notices 33

http://www.hp.com/go/jisc0950

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by the Resolutionof Cabinet of Ministry of Ukraine as of December 3, 2008 No. 1057, in terms of restrictions for the useof certain dangerous substances in electrical and electronic equipment.


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