how to win friends, influence people (and double your leads) with content remarketing [inbound 2014]

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#INBOUND14 How to Win Friends, Influence People (and Double Your Leads) with Content Remarketing Larry Kim (@larrykim) Founder, WordStream, Inc.

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#INBOUND14

How to Win Friends, Influence People (and Double Your Leads) with Content Remarketing

Larry Kim (@larrykim)

Founder, WordStream, Inc.

Larry Kim (@larrykim) #INBOUND14

Include the hashtag #INBOUND14 and me (@larrykim) in your tweets

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1 Founder of WordStream

2 Known for Having Unusual Views

on Paid Search

3 Had First Kid 4 Months ago

(#ppckid)

About Larry (@larrykim)

Larry Kim (@larrykim) #INBOUND14

You’re Engaging In PPC Marketing at INBOUND 2014…

Larry Kim (@larrykim) #INBOUND14

Why Content Remarketing?

• +650k Unique Visitors / Month, Growing at 8% per Month!

Inbound Marketing Success?

Problem 1: Low Visitor Engagement

Problem 2: Low Conversion Rates

Traffic Generation Activities

Customer Signup

Offer Sign Up

Key Challenge: Avg. conversion rate from blog content viewer to converted lead was low single digits.

Problem 3: Low Brand Recall

Larry Kim (@larrykim) #INBOUND14

So, Actual Situation More Like …

• Turn abandoners into leads

• Increase Branded Recall (Direct & Brand visits)

• Increase repeat visitor rates & engagement

• Multiply effectiveness of Content Marketing Efforts

The Case for Remarketing

Re-Engage With Past Visitors

Larry Kim (@larrykim) #INBOUND14

2 Content Remarketing on The Google Display Network

Larry Kim (@larrykim) #INBOUND14

3 Audience Definition Strategy

Define a Customized List of Users to Target Your AdsTip: Use Existing Blog Categories!

Larry Kim (@larrykim) #INBOUND14

4 Audience Membership Duration

Larry Kim (@larrykim) #INBOUND14

Don’t Be Creepy?

Larry Kim (@larrykim) #INBOUND14

Quantifying Ad Fatigue: Remarketing vs. Generic Display Ads

Larry Kim (@larrykim) #INBOUND14

Ad Fatigue: Remarketing vs. Display Ads

Larry Kim (@larrykim) #INBOUND14

Conversion Rate vs. Ad Impressions

Larry Kim (@larrykim) #INBOUND14

So, Just be Creepy!! (Sort-Of)

Larry Kim (@larrykim) #INBOUND14

• Set Membership Duration: 3x Avg. Sale Cycle

• Set Impression Caps to Unlimited!

• Run Multiple Ads Per Campaign!

Be Bold! Get Tons of Ad Impressions

Larry Kim (@larrykim) #INBOUND14

5 Killer Content Remarketing Ads

Larry Kim (@larrykim) #INBOUND14

Vertical rectangle: 240 x 400

Mobile leaderboard: 320 x 50

Banner: 468 x 60

Leaderboard: 728 x 90

Square: 250 x 250

Small square: 200 x 200

Large rectangle: 336 x 280

Inline rectangle: 300 x 250

Skyscraper: 120 x 600

Wide skyscraper: 160 x 600

Half-page: 300 x 600

Etc.

14 Ad Formats on Google Display Network

Larry Kim (@larrykim) #INBOUND14

Larry Kim (@larrykim) #INBOUND14

Diversify Your Ad Formats!Ad Format Share of

ImpressionsLeader board (728 x 90) 25.5%Inline rectangle (300 x 250) 25.1%Banner (468 x 60) 12.0%Wide skyscraper (160 x 600) 10.1%Large Rectangle (336 x 280) 8.6%Mobile leaderboard (320 x 50) 7.4%Half-page (300 x 600) 4.3%Square (250 x 250) 2.8%

Larry Kim (@larrykim) #INBOUND14

Cost Per Click vs. Click Through Rate on Google Display Network

Larry Kim (@larrykim) #INBOUND14

The High Click Through Rate Game for Content Remarketing

1. Get HIGH CTRs not Low CTRs

2. You’ll Pay for More Clicks, But The Clicks Will Be Much Cheaper (as much as 400% less)

Larry Kim (@larrykim) #INBOUND14

About Those Display Text Ads

• 67.5% of Display Ads are Plain Text Ads!

Larry Kim (@larrykim) #INBOUND14

Avg. Click Through Rate of Ads Based On Format

Ad Format on Google Display Network

ClickThrough Rate

Text ads 0.23%

Image ads 0.31%

Larry Kim (@larrykim) #INBOUND14

381% Tax on Text Ads vs. Image Ads!

Format CPC (USD)

Text ads on GDN

$2.31

Image ads on GDN

$0.48

Larry Kim (@larrykim) #INBOUND14

Ads That Push To Your “Hard” Offers

Larry Kim (@larrykim) #INBOUND14

Tip: Do a Conversion Path Analysis

Define audience segments using the pages that most often lead to a conversion event

Larry Kim (@larrykim) #INBOUND14

Ads That Push to Content

Larry Kim (@larrykim) #INBOUND14

5% of Articles Generate Half the Social Shares

Larry Kim (@larrykim) #INBOUND14

Larry Kim (@larrykim) #INBOUND14

Why Content Marketers Are Fabulous PPC Marketers

Larry Kim (@larrykim) #INBOUND14

Emotions That Make People Click On Content

Larry Kim (@larrykim) #INBOUND14

6 Remarketing Bid Strategies

Larry Kim (@larrykim) #INBOUND14

Be Super Picky: Don’t Pay For Every Click!

Larry Kim (@larrykim) #INBOUND14

Tip: Only Target Your Buyer Persona

Overlay User Demographics: age, income, gender, interests, location, device, time, site/site category, language, time, parental status, etc.

Larry Kim (@larrykim) #INBOUND14

How Content Remarketing Really Works

1. Anonymous users visit your website. Tag them all.

2. Filter based on …– Visiting High Value Pages = High Commercial

Intent– Overlay User Demographics = Right Target Buyer

3. Commercial Intent + Buyer Persona Match = $$$

Larry Kim (@larrykim) #INBOUND14

8 Advanced Ad Formats

Larry Kim (@larrykim) #INBOUND14

TrueView Ads on YouTubePeople Spend 6 Billion Hours on YouTube each month!

Larry Kim (@larrykim) #INBOUND14

+Post Ads on Google+

Google+ Updates Show Up All Over The Web as Ads

Larry Kim (@larrykim) #INBOUND14

Google+ Visibility Before and After +Post Ads

AfterBefore

Larry Kim (@larrykim) #INBOUND14

Larry Kim (@larrykim) #INBOUND14

The Flywheel Effect: Paid Social Promotion Generates Organic Engagement

Larry Kim (@larrykim) #INBOUND14

9 Audience Expansion Ideas

Larry Kim (@larrykim) #INBOUND14

Use In-Market Segments & Similar Audiences

Larry Kim (@larrykim) #INBOUND14

10 Other Remarketing Venues

Larry Kim (@larrykim) #INBOUND14

Facebook Ad Retargeting

Larry Kim (@larrykim) #INBOUND14

Facebook Retargeting Key Differences• Create Lists Using

Phone Numbers or Emails

• More Audience Segmentation

• CPC or CPM Pricing

Larry Kim (@larrykim) #INBOUND14

11 Why Content Remarketing (Again?!)

Larry Kim (@larrykim) #INBOUND14

We Increased Repeat Visitors by 50%!

Larry Kim (@larrykim) #INBOUND14

Average Time On Site Tripled!

Larry Kim (@larrykim) #INBOUND14

Huge Increase in Direct Visits to Site

Larry Kim (@larrykim) #INBOUND14

•Millions of Ad Impressions / Month

•Cost Per Lead for Remarketing similar

to Google Search

•Site Conversion Rate +51%!!

•Display Ads ~40 % of Total PPC

Budget

What? HOW?!

Larry Kim (@larrykim) #INBOUND14

12 Budget Allocation Strategy

Larry Kim (@larrykim) #INBOUND14

Cost Per Click of Search vs. Display NetworksIndustry Google Search Display Network

Finance $3.09 $1.03Travel $0.29 $0.28Shopping $0.25 $0.27Jobs & Education $1.80 $0.34Internet & Telecom $1.11 $0.40Computers & Electronics $1.29 $0.44Business & Industrial $1.67 $0.97Home & Garden $0.76 $0.83Autos & Vehicles $0.97 $1.03Beauty & Fitness $1.11 $1.01

Larry Kim (@larrykim) #INBOUND14

Average Conversion Rates By IndustryIndustry Google Search Display Network

Finance 6.12% 5.12%Travel 1.45% 2.99%Shopping 3.58% 2.19%Jobs & Education 6.09% 2.09%Internet & Telecom 6.27% 8.59%Computers & Electronics 4.79% 2.96%Business & Industrial 4.23% 4.10%Home & Garden 2.21% 3.43%Autos & Vehicles 4.29% 6.15%Beauty & Fitness 4.56% 2.27%

Larry Kim (@larrykim) #INBOUND14

Average Cost Per Conversion By IndustryIndustry Google Search Display Network

Finance $50.49 $20.12Travel $20.00 $9.36Shopping $6.98 $12.33Jobs & Education $29.56 $16.27Internet & Telecom $17.70 $4.66Computers & Electronics $29.02 $14.86Business & Industrial $39.48 $23.66Home & Garden $34.39 $24.20Autos & Vehicles $22.61 $16.75Beauty & Fitness $24.34 $44.49

Larry Kim (@larrykim) #INBOUND14

Content Remarketing as % of PPC Budget

~66% Keyword Search Ads

~33% Display / Content Remarketing

Larry Kim (@larrykim) #INBOUND14

Paid Content Promotion as % of Content Budget

~1/3 Content Creation

~1/3 Organic Content Promotion (Social/PR)

~1/3 Paid Content Promotion

Larry Kim (@larrykim) #INBOUND14

Paid Content Promotion as % of Content Budget

~1/3 Content Creation

~1/3 Organic Content Promotion (Social/PR)

~1/3 Paid Content Promotion

Content Remarketing Can Make Your Site be a Unicorn in a Sea of Donkeys

1 Creating Great Content isn’t Enough

2 Remarketing + Demographics + Targeted Audiences & Ads

= WIN

3 Huge Impact on Content Engagement

and Brand Recall

Content Remarketing: Summary

Larry Kim (@larrykim) #INBOUND14

Thank You INBOUND 2014!

Slides: bit.ly/content-remarketing

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