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    AND REMAIN

    IN BUSINESS.A SIMPLE PROCESS.

    AKINO A. DAVIS.

    HOW TO

    START UP

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    AND REMAIN

    IN BUSINESS.A SIMPLE PROCESS.

    AKINO A. DAVIS.

    HOW TO

    START UP

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    HOW TO START UPAND REMAIN IN

    BUSINESS.A SIMPLE PROCESS.

    First Edition Print Copyright December 2008

    By Akino A. Davis.

    All rights reserved. No part of this publication may bereproduced, stored in a retrieval system or transmitted

    in any form or by any means, electronic, mechanical,

    photocopying, recording or otherwise, without the

    prior written permission of the publisher.

    Published By:

    Kingdom Coaching Company.

    Address: #19 Arcadia Avenue, Paradise East,

    Tacarigua, Trinidad, W.I.

    Telephone: 1-868-337-5886

    Email: [email protected]

    Website:www.kingdomcoach.webs.com /

    www.smedirect.webs.com

    Cover Design by: Akino A. Davis.

    Printed in The Republic of Trinidad & Tobago

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    TABLE OF CONTENTS.

    Dedication page 05

    Introduction page 06

    How to Use this Manual page 08

    SECTION ONE:

    How to Start a Business.

    Chapter 1 page 10

    Developing Your Ideas

    Chapter 2 page 14

    Selecting Your Business Entry Level

    (Part time or Full time)

    Chapter 3 page 16Making the Business Legal

    Chapter 4 page 20

    Writing a Successful Business Plan

    Chapter 5 page 25

    Getting Start Up Capital

    Chapter 6 page 30

    Establishing Financial Controls

    Chapter 7 page 33

    Considerations at Start Up

    Concluding Section One page 45

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    Dedication

    This book is dedicated to all the young and not so

    young individuals with an internal and overwhelming

    desire to seek out and obtain self liberation and

    financial well being via small business ownership and

    commerce.

    I especially dedicate this book to my Mother, Gloria

    Wilson-Thomas for laying the foundation as an

    Entrepreneur and for giving me a business education

    that could never be taught or learnt in any school. May

    God Bless Her Soul, see you in Heaven.

    Furthermore, I dedicate this book to all my other

    family, friends and onlookers, who have endured my

    perseverance and ambition to become a successful

    businessman and example to them.

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    Introduction

    As a young boy growing up, I have always been

    exposed to entrepreneurship and small business start

    ups, operations and development. My mother, for as

    long as I could remember was always self employed.

    There was only one time in my mid teens where she

    took employment but still maintained a successful

    business. In the 1980s my mother started as a street

    vendor, meaning she had no fixed place of operation

    except for the streets of San Juan a budding town in

    east Trinidad.

    Eventually as she became more successful as a

    merchant she relocated to the capital city of Port of

    Spain and this is where my real education as an

    entrepreneur started.

    On my mothers instruction and guidance, my primary

    and secondary school years were spent pedaling goods

    and other items throughout the city. I would sell from

    lemon to lipstick, even belting out sales slogans in my

    sleep at nights. Soon enough though we were able to

    set up a permanent building structure in our village,

    were we sold small food items, snacks and drinks.

    In 2003, mom moved back to St. Vincent the country

    of her birth after spending twenty seven years in

    Trinidad and Tobago. In St. Vincent and before herdeath in June 2010, she successfully operated a

    successful fast food caf and variety store.

    It is this training as a boy and teenager together with

    my own experiences as an employee and successfulbusinessman and the formal education received along

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    the way that I set out to present this book: HOW TO

    START UP AND REMAIN IN BUSINESS asan applied and proven guide for starting and remaining

    in business.

    In my endeavors as an entrepreneur, these guides have

    allowed me to start and operate several businesses in

    Trinidad and Tobago, even the company which

    publishes this book.

    In this book I dont attempt to re-invent anyone elses

    principles but only to compile steps and strategies as

    they have been useful to me, as I am sure they willprove useful to you also. Read on then if you are ready

    to learn HOW TO START UP AND REMAIN

    IN BUSINESS, A Simple Process.

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    How to Use This Manual

    This Manual is a guide for aspiring entrepreneurs and

    future business owners on the ABCs of starting up and

    successfully managing their ventures. This manual is

    not a fool proof guide and no claims of guarantee are

    suggested herein. It is my belief that the success of asmall business or any business is dependent upon the

    management and vision of the business owner and the

    team operating the business.

    I hope that as you read this book, the information will

    inform you accordingly and that you make the

    decisions that is right for your business to start and

    remain a success in the marketplace.

    Wishing you all the best of success!

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    SECTION ONE

    HOW TO START

    A BUSINESS

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    Chapter 1

    Developing Your Ideas

    E very new business starts with an idea. Ideas can be

    unique to the one who possess it but many a business

    has been started from the modification of existing

    business ideas. Your idea is the most important seedfor your business and one must seek out to guard your

    idea and protect it.

    A business idea, though birthed in your mind and heart,

    can be easily stolen, copied or modified. Having a

    business idea does not give you ownership of a

    business but it is only when this idea is developed and

    your business started can you give claim to the

    business.

    The development of your business idea is an essentialstep. Having a unique idea does not guarantee that your

    business will be successful. The idea is merely a seed

    and you need to nurture it to a stage where it can

    morph into a successful business. Developing a

    successful business idea will involve the following

    steps:

    Journaling your Idea Conducting Idea Studies Crunching Start up Numbers Journaling Your Idea: Your memory grows more

    fragile with age, so it is advisable that you write down

    your ideas. Keep a journal or writing pad handy. There

    are times when I go through phases of idea storms

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    and it usually serves me well to keep a writing pad and

    pen close by at all times; even at my bedside in thenight. If you are as excited an entrepreneur as I am, you

    will not remember ever idea that comes to mind, so

    journaling is important.

    Most ideas that come through your mind may not stick

    and keeping a journal of your ideas will serve as a sort

    of filing of your ideas. As an entrepreneur you too will

    realize that memory space is important to you and the

    less stuff you have in your mind will serve to increase

    your thinking capacity. This leads us to step two.

    Conducting Idea Studies: After recording your

    unique or existing idea, you can now review each your

    idea(s) more carefully. This is what I call the idea

    elimination stage. Here you can engage in a bit more

    research on your idea industry to see if indeed there is aplace for your idea in the business market place.

    Not all unique ideas find a place in the market, even it

    appears to be a messiah idea that is, an idea that you

    know will solve a problem. For example, in 2007 I

    came across an idea that was highly popular in Europe

    and North America for generations before. It is the

    conversion of shipping containers into affordable

    housing and other building uses.

    In my research I discovered that the technology wasvery easy to apply to my local industry and that indeed

    I had found the Messiah Idea. I drew up exquisite

    floor plans, did a sound business plan and invited

    associates to invest in the idea.

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    When we launched the C.U.T.E Container Units To

    Enjoy in August 2008, the idea and designs generatedhuge fanfare and interest. Unfortunately to this day

    (September 2010) we have not been able to secure a

    sale for our units. What was our problem? Well we had

    a Messiah Idea but nobody wanted to be saved. We

    underestimated the culture of our local citizens.

    Our target market then did not appreciate the idea of

    dwelling in a steel box even though it looked better

    than and cost cheaper than a traditionally built house or

    building. I failed then to study our unique idea carefully

    and to take into account the culture of the homebuyer.

    What resulted was me becoming indebted to several

    investors and I didnt even make money from the idea.

    You can save yourself time, effort, energy, money and

    some shame if you carefully study your business ideas.Determine firstly if your idea is wanted by your target

    customers. If it isnt at that point in time, create a file,

    store it away and move onto the studying the next idea.

    Notice I advised you to store away your ideas if they

    are not feasible when you did your initial study. Storing

    ideas is important because after time when markets,

    environments and cultural acceptance change, these

    ideas can be resurrected and developed into successful

    businesses.

    Anyway, after two years, we were able to resurrect our

    Container Housingidea. As it turns out now the market

    for rental housing is huge and we were able to adapt

    our designs to the housing rental market. Lets just say

    we were fortunate not to discard the idea file.

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    Crunching Start Up Numbers.

    So youve journal and studied the ideas. The next step

    is to crunch the start up numbers. A simple idea can

    cost much to implement but this can be structured into

    smaller segments if you crunch the numbers for start

    up. One has to remember that each business must start

    with small steps and though you may possess a large

    vision, the business must start somewhere.

    Starting small and growing gradually is an almost sure

    path to success. By crunching the numbers, you can

    determine what it will cost to get you started on thispath and will instruct you in your way in further

    developing your idea(s) into a business you will enjoy

    doing.

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    Chapter 2

    Selecting Your Business Entry Level

    After doing the feasibility study to determine the

    viability of converting your business idea into a

    successful business, your next step is to determine what

    level of entry you will pursue in the establishment and

    operation of the business. Ideally there are two levels of

    business entry levels to be considered when deciding

    on this matter, they are:

    1. Part Time Entry and2. Full Time Entry.Part Time Entry.

    There are several factors which determine whether it is

    better suited for small businesses to be started as parttime businesses. These factors include the level of

    income generated, the need or not for employees, and

    the operator confidence. Where it is established that

    the business will not satisfy these factors, an

    entrepreneur should choose to start their business on a

    part time level.

    In fact it is recommended by other successful

    entrepreneurs that new small businesses should be

    started part time to allow for the business to adapt to

    the market and for the owners to learn more of themarket conditions, industry challenges and to develop

    naturally.

    Part time entry is also ideally suited to small businesses

    starting out with very limited budgets and cash flow.This form of entry offers the entrepreneur to continue

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    in a day job, where cash can be saved and contributed

    to the development of the business as well as forenjoying further opportunity for learning and personal

    development, which will redound to the benefit of your

    small business.

    Full Time Entry.

    Full time business entry is best suited for the more

    confident entrepreneur. Ideally the business owner

    should have a healthy savings to mitigate against slow

    business startup and not have to worry about meeting

    the needs of living expenses for his/her family. A fulltime business entry offers greater flexibility in operating

    and growing the business as the restrictions that

    accompany a part time entry is non-existent.

    Choosing to start your business on a full-time basis willrequire that greater planning and control be designed

    and established before a decision is made in this regard.

    Careful analysis of the market and business planning

    should be undertaken and a sound business plan should

    be written to convince investors that it is worth

    investing in your business.

    Even where your own funds are to be used for starting

    your business full time, it is still important to plan

    properly. Because your own personal finance is at risk

    the need for proper planning should be greater whenstarting out. Whether choosing to start part time or full

    time, you should be clear to recognize the benefits and

    challenges of both levels of entry and employ the

    necessary feasibility and planning procedures to ensure

    success at the chosen level of business entry.

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    Chapter 3

    Making the Business Legal

    Now that you have drafted a solid business plan you

    are confident will allow you to attract investors to

    finance your business idea, you need now, to give life

    to the business in itself. Neither Banks nor investors

    lend to ideas therefore the business idea must be given

    a life. A type of personification or making the

    business a Legal entity.

    When a business is registered or incorporated, it gives

    legitimacy to its operations and the objectives of thebusiness plan. It also inspires confidence in the owner,

    its customers/clients and its investors. Registration or

    Incorporation also facilitates payment of government

    and personal income taxes from income to be derived

    from the activities of the business.

    There are several types of legal structures for operating

    a business. Here in Trinidad and Tobago and the

    Caribbean and maybe most Commonwealth Countries,

    you will encounter the three (3) main forms of ways to

    make your business legal. These forms of structures

    are;

    1. Sole Proprietorship,2. Partnerships/Firms and3. Limited Liability Company.Sole Proprietorship: This form of registration is the

    simplest form of business structure within which you

    can operate. It is sometimes referred to as Sole Trader

    Business. In this structure an individual may register abusiness name and conduct his or her business under

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    such name. The main advantage to operating under this

    type of registration is that the process in itself is a veryeasy process to undertake.

    In this structure, the individual assumes all the

    responsibilities and or liabilities of the business, which

    may include bad debts or other type of liability. All

    business operations account to the personal name of

    the business owner and will reflect on the individuals

    credit health and personal reputation. The registration

    process is a three step process which includes:

    1. Undertaking a Business Name Search.2. Obtaining an Individual Income Tax Registration

    Number and

    3. Registering the Approved Business Name to makethe business legal.

    Partnership/Firm: A partnership or firm is a type of

    business structure where two (2) or more individuals

    come together to register a business. In a partnership

    or firm, each partner assumes shared responsibilities

    for the responsibilities and liabilities of the business. As

    in the case of the sole proprietorship type, the partners

    are personally liable for any legal or other action that

    may be brought against the business.

    The process of registration of a partnership or firm is

    quite similar to that of the sole proprietorship. Theprocess includes:

    1. Undertaking a Business Name Search.2. Obtaining Individual Income Tax Registration

    Numbers for each partner and

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    3. Registering the Approved Business Name to makethe business legal.

    Limited Liability Company: A limited liability

    company structure is far more complex than both the

    sole proprietorship and the partnership/firm structures.

    This type of structure establishes the business as an

    individual in itself. It makes the company a separate

    entity from the owners.

    The business has a life of its own and is treated as such

    in law. It is taxed separately from the individuals; (who

    themselves are still taxed from earned personalincome), the business is liable for any bad debts or

    other liabilities and shields the owners or directors

    from personal responsibilities for such liabilities.

    A limited liability company must be incorporated by aminimum of two (2) persons referred to as directors.

    This type of business structure is well suited to large

    corporations which require a board of directors which

    is appointed by the shareholders or owners, a set of

    operating rules known as the bye-laws and a host of

    other policies for governance.

    It my advice that any person seeking to register this

    type of business structure should seek professional

    legal assistance as this type of structure is way more

    complex to incorporate than the previous two types ofbusiness structures.

    Many corporations have started out as sole traders and

    as partnerships and for your business, when the time is

    appropriate and your business have outgrown its

    structure, then it is best to shift the legal structure of

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    the business to a corporation, which is a limited liability

    company.

    Remember that any business activity that is conducted

    deliberately outside of the structures discussed is an

    illegal business! Will this then create a problem for teen

    businesses? Teenagers not yet having attained the

    voting age or the age to acquire a National

    Identification Card and who operate a business should

    seek to have their businesses registered in their parents

    name or in the name of an adult they can trust.

    Be sure to have a legal contract drawn up to ensure thatfunds are accounted for that that transfer of the

    business or any assets thereof will take place on the

    teenager reaching legal age to operate his or her own

    business.

    Remember the Kid Actor from the Home Alone

    Movies? And what of the countless others who had to

    take their parents or guardians to court to reclaim their

    business and assets. Making your business legal is

    making your business safely yours!

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    Chapter 4

    Writing a Successful Business Plan

    For all products or services ever invented, it is

    accompanied by a manual. This manual is simply a

    guide or set of instructions in the operation of same

    product or delivery of service. Such is A Business Plan.

    Simply put, a business plan is your guide, a manual that

    will lead you along your path to starting up and

    maintaining a successful business. There are many types

    of business plan but we will focus on the Start up

    Business Plan.

    A business plan has many aims. It is primarily used to

    obtain financing such as bank loans, grants, private

    investment and other sources of capital investment for

    starting the proposed business. For this primary reason,

    a business plan should be drafted as realistic aspossible, based on researched facts and not on

    dreamed up concepts.

    The business plan also serves to highlight the business

    vision and mission. The vision and mission must be

    real and appeal to the receiver of the plan as a vision or

    mission that is attainable. If the reader is convinced of

    such, then your business plan will indeed serve a good

    tool for obtaining your financing.

    There are several components or chapters to a realisticbusiness plan and they are as follows:

    1. Opening Statement2. Executive Summary3.

    Company/Business Summary4. Products & Services

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    5. Market Analysis Summary6. Strategy & Implementation Summary7. Management Summary8. Financial Plan9. Closing Statement.Opening Statement: In this chapter, as the name

    implies, the opening statement is used to briefly

    introduce the reader to the intention of the business

    plan. It is used to indicate whether the plan is for

    obtaining financing or to be used as an appraisal of the

    business operations for a forthcoming period of time.

    Your opening statement should not be too long, oneparagraph, two at most is ideal.

    Executive Summary: This section is written last but

    in the order of the business plan, stated just after the

    opening statement. In fact it is the first actual chapterof the business plan. This section is a comprehensive

    summary of the entire business plan and the most

    significant chapter of the plan. In the executive

    summary you should describe the Business, The

    Customer, Management, Objectives, Vision, Mission,

    Financial Highlights and the Start up Requirements.

    The reader, who is usually the Loans Officer or

    Investor, will read this section first. If the executive

    summary fails to impress or convince the reader of the

    business viability, you can forget about getting that startup loan because he/she wont even proceed to read the

    rest of your plan. Chances are the plan may be returned

    or tossed in the garbage bin under the desk.

    Company/Business Summary: The company or

    business summary is a chapter dedicated to describing

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    your company or business to the investor. In here, it is

    important to state and describe the Owner, Locationand Facilities and to provide an estimate of the Start up

    Requirements.

    Products and Services: Use this section to describe in

    detail, the products and services you will be offering in

    your business. In addition write about the Sales

    Literature you intend to employ in the promotion of

    the products and services. Speak also of the

    Technology and Systems that will be employed in the

    provision of the products and the services to your

    target customer and finally, use this section to highlightany possible plans for future product or service

    development.

    Market Analysis Summary: The ground work for

    composing this section of the business plan shouldhave already been done, that is, if your followed the

    advice in chapter 1. Journaling, Studying Ideas and

    Crunching Numbersall contribute to an effective Market

    Analysis Summary. This Section is 100% dependent on

    the facts gathered during the development of the

    business idea and the feasibility stages.

    Use this section to describe the Market Segmentation,

    Target Market Segment Strategy, your Service/Product

    Business Analysis and the Competition and Buying

    Patterns.

    Strategy and Implementation Strategy: This section

    is necessary to highlight your strategy for promoting

    your product and service, stating your competitive

    edge(s) over your competition, describing your

    marketing and sales strategy. It is also important to

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    highlight your sales forecast and to list out the tasks

    and milestones in setting up the business and launchingyour product and services.

    Management Summary: The Management Summary

    is the chapter of the plan where you tell the investor of

    your strategy for managing the business. An investor

    will be very interested in this section because after all,

    its their money invested into your care! In the

    Management Summary it is vital to list the resume of

    key management personnel, your organization chart or

    diagram, the compensation plan and any other

    important information on employees and managementstaff.

    Financial Plan: Apart from the Executive Summary,

    the Financial Plan is the second most important part of

    the plan. Most investors or loans officers will skipthrough the body of the plan, to get to this section.

    Here is where all the numbers in the plan is explained.

    This section is for Highlighting Important

    Assumptions on the business and the market

    environment and for highlighting the Break Even

    Analysis Chart or Graph.

    The most important highlights of the Financial Plan are

    the Financial Statements. The Profit/Loss Projection

    is a financial statement that will basically highlight all

    income and expenses for the plan period and highlightthe profit/loss made at the end of such period. The

    Balance Sheet Projection will give an indication of

    the value of the business at the end of the projected

    period. It should project the expected Assets, Liabilities

    and Net Worth of the Business.

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    The final part of the Financial Plan is the Cash Flow

    Projection. As it is said, Cash is King! Thisstatement projects how the cash will be used in the

    operations of a business. Many businesses fail mainly

    because cash is mismanaged.

    Closing Statement: This is the final part of the plan

    and it is the closing summary. It is where you thank the

    reader and reinforce your intentions for seeking your

    own business.

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    Chapter 5

    Getting Start Up Capital

    For the several successful businesses and companies I

    have started or projects undertaken and the many that

    were unsuccessful, there is one lesson that I have

    learned from every experience. That lesson is Money

    Follows Vision; Vision Does Not Follow Money!

    This is to say that contrary to popular belief, you dont

    need money to start a business. In this case you already

    have your vision (The Business Plan) and to the extent

    that you can market that vision, you will be able toobtain the requisite finance to start your operations.

    Unless you are born into wealth or have the backing of

    wealthy family or friends, then this truth wont matter

    to you but for the typical ambitious reader, this truth is

    all you need to understand.

    Once your vision is clear and the business plan is solid,

    you should have the confidence to pitch your plan and

    share your vision with many. At this stage you dont

    have to worry about your idea being stolen because you

    already made the business legal. The more people you

    share your vision and plan with, the greater probability

    there is of you obtaining the finance to start the

    business.

    In more theoretical terms now, there are several factorswhich will influence the success of getting the financing

    you seek. You must be able to demonstrate confidence

    both in the written plan and in the verbal presentation

    of the plan. Secondly, your plan must reflect smart and

    solid benefits to the investors and you must be able toconvince the investor of such benefits.

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    Another thing I learnt from my experiences is that

    most banking officers have a very limited knowledge ofbusiness. In fact the majority lacks any entrepreneurial

    instinct and therefore, they most times fail to recognize

    potential in a solid business plan. Ever wondered why

    banks reject so many loan applications from small

    business owners? Well the answer is simple!

    The loan officer as an employee of the bank may never

    have had the exposure to a business or the desire to

    start a business. Their employment is secure and the

    entrepreneurial spirit is hard to comprehend. As a small

    business owner, I have found more success atobtaining loans and financing from fellow business

    owners or from private investors than from banks.

    In Trinidad and Tobago, there are special purpose state

    run companies specifically mandated to assist the selfemployed and small business owners with financing. In

    fact I have accessed financing through NEDCO

    National Entrepreneurship Development Company in

    establishing my publishing company Kingdom

    Coaching Company which is responsible for publishing

    this book.

    When I wrote my first book, publishers were hesitant

    to publish my works because I was an unknown author.

    I registered my own publishing company, did my

    business plan, shared the vision convincingly whichwas to make publishing services accessible to unknown

    authors and today the rest is history as they say.

    Publishing my first book opened many doors and the

    today I can truly say that Money Follows Visionand not

    the other way around. In the end there are many ways

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    to obtain business startup capital and there are many

    institutions that offer such services, they are:

    Family and Friends: Usually the easiest to borrow

    from. You can benefit from zero interest payments on

    the loan, no collateral requirement and they usually

    dont pressure you for quick repayment. They are

    usually close to your business though and may cause

    problems. Friends and family believe they have some

    natural right to manage your business because they

    loaned you the money to start up.

    It is best to establish from the onset, the boundaries oftheir involvement in your business so that you do not

    make enemies with your family or lose friends in the

    process.

    Private (Angel) Investors: Private investors or angelinvestors as they are more professionally called are

    more inclined to investing in new businesses. These

    individuals may have themselves evolved from

    ownership of small businesses and understand well the

    challenges of starting a new business. They will invest

    in projects or businesses where a return on investment

    is guaranteed and in the shortest possible time.

    Angel investors dont usually require collateral however

    their interest rates on the investments are higher than

    banks, though in recent times, angel investors havebeen known to start demanding collateral against loans.

    State Run Development Companies: These bodies

    are by purpose designed and established to assist in the

    provision of startup capital. By approaching and

    accessing the government run institutions, one can also

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    benefit from the several incubator and training

    programs for developing the knowledge andmanagement skills for small business owners.

    Loans are disbursed against very low interest rates and

    the collateral requirement is necessary but in most cases

    nonexistent. When I approached NEDCO, my loan

    was secured against household furniture items.

    Venture Capital Firms: VC Firms are more suited to

    larger corporations or limited liability companies. They

    are risk averse and will lend based on their acceptance

    of a solid business plan based on well researchedfigures, trends and market environment. A VC Firms

    investment takes the form of the purchase of a stake in

    your company which requires a seat on your board of

    directors.

    By investing in your company they become part owners

    of your business. There are many criterions to be met

    when seeking funding from VCs but the success of

    your business will benefit from the management input

    from the VC Firm.

    Banks: As mentioned earlier, banks are the least

    unlikely to invest in a small start up business. Unless

    you have an established history of banking, borrowing

    or saving with your bank, the chances are very slim to

    none that you can access a loan.

    Providing that your history is sufficient, and all your

    documentation is in order, approach your bank with

    every confidence of obtaining the loan. The interest

    rate at banks varies and the requirement for collateral is

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    an absolute must have. Banks though are also very

    aggressive in their collection of payments andrepossession of collateral on default.

    Now that you have a clearer guidance on the ways in

    how to obtain Start up Capital, remember that Money

    Follows Vision; Vision Does Not Follow Money.

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    Chapter 6

    Establishing Financial Controls

    Probably the most important aspect of starting and

    operating a business is the establishment and

    implementation of strong financial control. Finance is

    like the life source of your business. It is like blood in

    human veins. In other words, a business is not a

    business without a financial component to it. In

    chapter 3 we discussed the business plan and touched

    on the Financial Summary which is in the main the

    skeleton for establishing financial control.

    Financial control simply means monitoring and

    management of the income generated and expenses

    incurred in the operations of the business. There are

    basic steps to establishing and maintaining control of a

    business finance. While there are many steps that theexperts may suggest and recommend, there is no real

    rocket science to this very important aspect of running

    your business successfully.

    Some the simple steps that I have implemented in

    starting new businesses of my own are:

    1. Opening a business bank account.2. Maintaining detailed and accurate records for

    income, expenses, taxes, assets, liabilities and other.

    3. Seek out an education in financial management. Your can do this by attending seminars or short

    courses.

    4. Hire competent accounting staff or outsourceprofessional services for preparing monthly, semi

    and or annual financial reports.

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    Opening a business bank account or merchant account

    is a very important tool in establishing financial control. A bank account for your business serves several

    important purposes. They are as follows:

    1. A business bank account gives your businesscredibility. It says to your bankers that you are

    serious about your business and the way that the

    finances are controlled. It also gives your bank a

    front row seat to observing how your business

    finances are managed, in which case if it is in a

    healthy manner, can earn you favor points when

    seeking that loan.

    2. Secondly, it establishes your business as a separateentity and discourages the co-mingling of funds.

    Many countries including here in Trinidad and

    Tobago have laws and or regulations thatdiscourages the co-mingling of the proceeds of

    business and personal income. No doubt this is a

    measure to stamp out or prevent money

    laundering, a criminal activity, which can land a

    perpetrator some jail time.

    One of my early mistakes in running my first business

    was to believe that I could manage my company

    finances on my own. What a mistake! This cost me

    thousands of dollars in back taxes and bad debt and I

    learned that an education in accounting andoutsourcing for further validation of the reports I

    recorded and prepared, was one of the best decisions I

    ever took and can assure you that it will be a good

    decision for you too`.

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    As your business grows you will recognize that the

    reports and the information therein will become veryimportant.

    Good financial control and record keeping will serve as

    an advantage to you and your business when seeking

    loans or investment for business growth and in the

    opposite, poor financial control or record keeping can

    prove the undoing of your business.

    Establishing financial control apart from the other

    important steps highlighted in the previous chapters

    and those that follow will prove to be very importantand beneficial measures in starting up and remaining in

    business.

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    Chapter 7

    Considerations at Start Up

    If youre still reading up to this point it means you have

    done most of the hard stuff already and youre on your

    way to starting operations of your business. At this

    stage there are several considerations that need to be

    made to ensure the successful start up of the business.

    There are five (5) basic considerations at start up, they

    include:

    1. Location for the business2. Privacy3. Hiring Employees4. Advertising Strategies and5. Furniture, Tools & Equipment.In the following paragraphs of this chapter we will seek

    to expand on the five considerations listed above.

    Location: choosing a suitable location can prove tricky

    and may not seem important but it is a most vital

    consideration to be made in starting a business. It is

    vital because situating a business in the wrong location

    can spell disaster for start ups. For example, you

    wouldnt set up a professional consultancy in an

    industrial estate or a retail store in a gated residential

    community and it is for these reasons choosing a goodlocation is important.

    Retail stores are best suited for busy pedestrian traffic

    areas; manufacturing operations in industrial zones and

    professional services in city or metropolitan areas.

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    There are several types of businesses such as

    professional and practical services that can be startedout of your home and consideration should be given to

    this option as it can save you money in the start up

    phase and shorten the time taken to start operations. If

    youve decided that youll operate your business from

    home then the next step is another important

    consideration.

    Privacy: all businesses should be operated in private

    and if not, disturbance free environments. For the most

    part businesses should be housed in accommodations

    separate and apart from competing activities. This ismost applicable to home-based businesses, where

    privacy and disturbances are most commonly impacted

    and affects the best performance of the operations.

    If your business is located at home there are severalsteps that should be taken to ensure that productivity is

    not compromised, they are as follows:

    1. Ensure Privacy. Keep your business space separatefrom common areas around the home. This can be

    best achieved by utilizing a spare room or garage

    space or in the worst case, isolate a corner in the

    home that you think you could manage some

    privacy.

    2. Define Workspace Time. Operating a businessfrom home can create a false sense of comfort andcontrol. You should define set working hours and

    practice being on time to work. It is very easy to

    want to steal away from working time to watch TV

    or goof around.

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    3. Set Working Time Rules. Where there is familyaround, be clear to discuss with them upfront

    working time from family time. Spouses and

    children can be very insensitive to your working

    time if the boundaries are not set in advance. By

    making clear the rules you will avoid breaking

    hearts or making your loved ones feel neglected

    and having the peace to work at home will be to

    benefit of the business.

    Hiring Employees: according to the size of your start

    up or the type of business you establish, hiring

    employees may be unavoidable. Where it is necessary todo so, it is important to avoid certain pitfalls that are

    mostly overlooked. Choosing bad employees from the

    start can stifle business growth and frustrate you whilst

    choosing competent employees will benefit you and the

    business.

    What to avoid when choosing employees.

    In choosing employees a small business owner should

    avoid two (2) important situations, they are:

    1. Avoid Hiring family members or friends. Familyand friends are always the first to pledge support

    and make themselves available for selection when

    you start out in your business.

    As the business prospers, it becomes more and

    more difficult to govern and instruct them, because

    of their misplaced belief of your obligation to

    them. They tend to believe that they become part

    owners of the business the longer they stay.

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    Furthermore, your leadership can be undermined

    or become ineffective especially if enforcingdisciplinary action is required against family and

    friends. It is always better to keep family and

    friends just that and dont try to make them your

    employees.

    2. Avoid Making Promises you cant honor. One ofthe errors that entrepreneurs make when hiring

    new employees is making promises you cant

    honor. Many small business owners make this

    common mistake so as to put an exaggerated image

    of the business and as a result give employees afalse expectation of working at your business.

    Giving an employee false hope is like putting

    dynamite in the hands of a toddler and leaving the

    match on the floor. Eventually that toddler(employee) is sure to find the match and you can

    figure out the result. Lets just say an employee that

    lacks motivation or respect for you is an explosion

    waiting to happen.

    Things to Ensure you do when hiring employees.

    There are several things to ensure when hiring new

    employees, of which the first two points are very

    obvious. They are:

    1. Ensure you dont hire family members or friends.2. Ensure you dont make promises you cant honor.3. Be sure to hire qualified and competent staff.

    Ensure that qualifications are legitimate.

    4. Ensure that references are supplied from theprospective employees at the time of application.

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    5. Check those references for legitimacy.6. Dont discriminate! Give every applicant a fairchance at tryouts or in this case, an interview. Advertising Strategies: advertising is essential for

    attracting customers and clients and generating public

    awareness of your new business. There are many forms

    of advertising mechanisms that are available to small

    businesses and when choosing such, careful

    consideration should be made. One should avoid being

    enticed into using expensive forms of advertising your

    products and business services. Advertising is essential

    for business promotion and growth.

    There are different forms of advertising that small

    business owners can utilize for business promotion,

    they are as follows:

    Flyers and Brochures: flyers and brochures are the

    cheapest form of small business advertising and the

    easiest to produce. They are ideal for highlighting

    business and product information. A desktop computer

    with basic word processing software, a printer and a

    ream of paper and you have 500 flyers or brochures to

    distribute. Distribution of flyers and brochures can also

    be cost effective. They can be distributed in the

    newspaper as inserts or in the mail. Flyers and

    brochures can also make for personal hand to hand

    distribution.

    Business Cards: a business card is a highly effective

    tool for spreading awareness of your business, its

    products and services as well as personal information

    on the owner or representative. The business card is a

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    very personal form of advertising as it is usually

    distributed by hand to hand exchange. It can also serveas a tool for meeting and growing contacts at network

    and other social events.

    A business card may vary in size but the most common

    size 3.5 inches x 2 inches. On a business card you can

    and should include the business name, the

    representatives name, business address, phone, fax and

    email contact, website address and if possible include

    your business logo or product photo. The good news

    for startups is that you can design and cut your own

    business cards or ordered at very low cost.

    Classified Ads: a small business can benefit from

    placing advertisements in the local newspaper or

    magazines at affordable costs. Classifieds are cheaper

    than display ads which require professional graphicdesign services. Instead classified ads are text based and

    the cost is determined by applying a rate per word per

    day. The classifieds sections of newspapers and

    magazines are widely searched by potential buyers and

    you can generally expect good results.

    Extra visibility can be achieved by manipulating or

    enhancing text fonts adding bullet points and

    highlighting key text and numbers.

    Business Documents: is a highly under-utilized andeven unrecognized form of small business advertising.

    It is expected that during everyday business

    communications, several types of business documents

    are generated and exchanged between the business, its

    customers, employees, suppliers and regulators. These

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    documents include letters, invoices, quotations, receipts,

    purchase orders, reports and proposals.

    Images ofproducts and or the listing of services can be

    creatively inserted on these documents in spaces in the

    header, footer or side bars and serve to increase

    awareness of their existence to persons whom the

    documents are exchanged with. The benefits of this

    form of advertising for small businesses are that it is

    cheap as no extra costs are incurred for preparation and

    distribution.

    Newsletter: newsletters are another form of smallbusiness advertising which is practical and inexpensive

    to distribute a well. Content in newsletter could be

    compiled in a one page document or even into

    multipage editions depending on the volume of

    information to be included. Newsletters can bedistributed in ways similar to flyers and brochures and

    as well as via internet email.

    Mail Order Catalogs: mail order catalogs are more

    expensive to produce but costs can be bridged by

    producing fewer editions per year. Mail order catalogs

    can prove highly effective for persons operating

    product distribution businesses either home-based or

    where no formal walk-in warehouse stores are

    established. The mail order catalog by design is

    intended to be preserved or put away for laterreference, thereby increasing its lifetime over business

    cards, flyers, brochures and newsletters.

    Internet Technology: internet technology is now

    more than ever the premier form of business

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    communication and interaction. Even with the advent

    of social media networking, using the internet forproduct and service advertising for small business is an

    invaluable tool and asset for the small business owner.

    The internet offers email for communication, websites

    for creating virtual offices and storefronts and several

    other applications for voice and other communications.

    There are several do-it-yourself email and website

    building services offered online and entrepreneurs can

    easily build and continuously develop the business

    websites online.

    Where website development knowledge is limited it is

    wisely recommended to hire a professional web-builder

    to design and develop your business website. Be sure to

    include information of everything related to your

    business and where possible, include a storefront toconduct sale of products and services. Make sure to

    include your email and website addresses on all your

    business documents to make it known that you indeed

    have a website or email.

    Having a professionally designed website may cost

    plenty upfront but customers appreciate a business

    with a website and email as it gives the impression of a

    legitimate and well organized business and offers

    reliability in business communication.

    Furniture, Tools and Equipment.

    The final major consideration every entrepreneur must

    make when starting up their new business is the choice

    of furniture, tools and equipment. These items are

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    essential for ensuring operatives comfort and

    productivity of the business. Selections should be madeon functionality and expensive items should be avoided

    if less expensive items can offer the same or close

    enough features and functionality.

    Keeping in mind that your business is new, it is vital to

    limit high upfront costs on items that depreciate over

    time and end up being liabilities rather assets.

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    Concluding Section One

    In section one, How To Start Up A Business, we detailed

    and discussed the steps necessary to inform individuals

    desirous of starting their own small businesses and the

    steps and considerations necessary. After reading

    section one, the reader should be clear on what is

    required to start their new small business.

    From the idea conception stage through to business

    planning, registration and incorporation, and physical

    planning requirements; enough information is

    disseminated to encourage and guide the entrepreneurin starting your business.

    If you have taken action and started your business, it is

    important that you continue on reading section two,

    How To Remain In Business where we will focus onpolicy, development and growing your new business.

    We encourage you to read on and hope that you will

    apply the recommendations offered in the following

    chapters.

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    SECTION TWO

    HOW TO REMAIN

    IN BUSINESS

    Coming Soon!

    For other books by the author visithttp://smedirect.webs.com/apps/webstore/

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