how to add exclusivity to the all-inclusive meeting

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Proprietary and Confidential © 2015 Maritz 1 How to Add Exclusivity to the All- Inclusive Meeting $ $55,313,51 9 Savings on Actualized Business 26% Total Savings on Average for our clients 97% Renewal Rate from clients on our programs 9.4 out of 10 Average Satisfaction Rating from our clients 4,233,806* Room nights booked 8,630* Programs Operated *Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient

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Page 1: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

1

How to Add Exclusivity to the All-Inclusive Meeting

$$55,313,519

Savings on Actualized Business

26% Total Savings on

Average for our clients

97% Renewal Rate from clients

on our programs

9.4 out of 10Average Satisfaction Rating

from our clients

4,233,806*Room nights booked

8,630*Programs Operated

*Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient

Page 2: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

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The Demand for All-Inclusive

How to Add Exclusivity to the All-Inclusive Meeting

Incentives: Increased demand for

all-inclusive

• Significant year-over-year increase in all-inclusive since 2012– In 2015, we continue to see

that trend with a 25 percent increase in room nights booked over last year

• All-inclusive room nights have tripled over the last three years

Page 3: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

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Hottest Regions for All-Inclusives

How to Add Exclusivity to the All-Inclusive Meeting

Page 4: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

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Things to Know About All-Inclusive Meetings

How to Add Exclusivity to the All-Inclusive Meeting

• Understand Transient vs. Group• Ensure Variety of Onsite Restaurants

– Food and Beverage is key• Ability to create private spaces• Partner with local DMCs• Leverage negotiating power and skills

Page 5: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

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Benefits of All-Inclusive Meetings

How to Add Exclusivity to the All-Inclusive Meeting

• Budgets• No out of pockets for

guests• Keeps people together for

networking during meeting

• Ensured safety on property

• High guest satisfaction

• Limited inventory/regions with high quality

• Hotel group packages are NOT all-inclusives

• Limited variety and exclusivity in onsite activities

Page 6: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

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All-Inclusive Meetings: Tips for Exclusivity

How to Add Exclusivity to the All-Inclusive Meeting

• Infuse local culture– Artisans, food and beverage, classes, welcome

receptions• Consider taking guests offsite for activity unique to

them• Ensure room gifts are personalized• Include branding throughout property and program• Inquire about upgraded sections for your group guests

– Separate check-in– Restaurants exclusive to guests– Private pool

Page 7: How to Add Exclusivity to the All-Inclusive Meeting

Proprietary and Confidential © 2015 Maritz

Maritz Travel’s “8 Phases of the Guest Experience™”

How to Add Exclusivity to the All-Inclusive Meeting