how to add exclusivity to the all-inclusive meeting
TRANSCRIPT
Proprietary and Confidential © 2015 Maritz
1
How to Add Exclusivity to the All-Inclusive Meeting
$$55,313,519
Savings on Actualized Business
26% Total Savings on
Average for our clients
97% Renewal Rate from clients
on our programs
9.4 out of 10Average Satisfaction Rating
from our clients
4,233,806*Room nights booked
8,630*Programs Operated
*Represents all of Maritz Travel Company – Maritz Travel Meetings & Incentives and Experient
Proprietary and Confidential © 2015 Maritz
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The Demand for All-Inclusive
How to Add Exclusivity to the All-Inclusive Meeting
Incentives: Increased demand for
all-inclusive
• Significant year-over-year increase in all-inclusive since 2012– In 2015, we continue to see
that trend with a 25 percent increase in room nights booked over last year
• All-inclusive room nights have tripled over the last three years
Proprietary and Confidential © 2015 Maritz
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Hottest Regions for All-Inclusives
How to Add Exclusivity to the All-Inclusive Meeting
Proprietary and Confidential © 2015 Maritz
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Things to Know About All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Understand Transient vs. Group• Ensure Variety of Onsite Restaurants
– Food and Beverage is key• Ability to create private spaces• Partner with local DMCs• Leverage negotiating power and skills
Proprietary and Confidential © 2015 Maritz
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Benefits of All-Inclusive Meetings
How to Add Exclusivity to the All-Inclusive Meeting
• Budgets• No out of pockets for
guests• Keeps people together for
networking during meeting
• Ensured safety on property
• High guest satisfaction
• Limited inventory/regions with high quality
• Hotel group packages are NOT all-inclusives
• Limited variety and exclusivity in onsite activities
Proprietary and Confidential © 2015 Maritz
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All-Inclusive Meetings: Tips for Exclusivity
How to Add Exclusivity to the All-Inclusive Meeting
• Infuse local culture– Artisans, food and beverage, classes, welcome
receptions• Consider taking guests offsite for activity unique to
them• Ensure room gifts are personalized• Include branding throughout property and program• Inquire about upgraded sections for your group guests
– Separate check-in– Restaurants exclusive to guests– Private pool
Proprietary and Confidential © 2015 Maritz
Maritz Travel’s “8 Phases of the Guest Experience™”
How to Add Exclusivity to the All-Inclusive Meeting