how to acquire mobile users using facebook by stephanie shum

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How to Acquire Mobile Users using Facebook by Stephanie Shum

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Page 1: How to Acquire Mobile Users using Facebook by Stephanie Shum

Mobile App Ads

Page 2: How to Acquire Mobile Users using Facebook by Stephanie Shum
Page 3: How to Acquire Mobile Users using Facebook by Stephanie Shum

Driving discovery and action in a compelling way

VS

Mobile App Ad in News Feed

Third-party ad

Larger canvas

Call to action

Video

Page 4: How to Acquire Mobile Users using Facebook by Stephanie Shum

App Store > 900,000 Apps Google Play > 900,000 Apps

You are here

Two key challenges

1. Customer discovery & acquisition

Page 5: How to Acquire Mobile Users using Facebook by Stephanie Shum

Mobile App install Ad in News Feed

App available through app store

Mobile app install ad How it works

Page 6: How to Acquire Mobile Users using Facebook by Stephanie Shum

Two key challenges 2. Retention, engagement, and conversion

66%   of app users

open apps only between 1-10

times

Average consumer has

27 apps on their phone

Page 7: How to Acquire Mobile Users using Facebook by Stephanie Shum

Mobile app engagement ad How it works

Mobile App Engagement Ad in News Feed

Deep linked to specific location within app

Page 8: How to Acquire Mobile Users using Facebook by Stephanie Shum

App now available on

device Mobile app ad to install your app

Connecting the dots: Build an install base

Installed from app store

Page 9: How to Acquire Mobile Users using Facebook by Stephanie Shum

Now what?

Connecting the dots: Engage and keep users active

App now available on

device

Mobile app ad to engage existing

user

Switches user into app by a

deep link

Page 10: How to Acquire Mobile Users using Facebook by Stephanie Shum

Mobile app ads work

8400 Advertisers

245M Installs Driven

60%+ Penetration among top grossing

apps

Page 11: How to Acquire Mobile Users using Facebook by Stephanie Shum

ROI Positive and CTR above 2.5%

in the first week of the campaign in the UK

# 283 to # 2 in under 5 days in the U.S. top Apple App store paid iPhone

apps

Page 12: How to Acquire Mobile Users using Facebook by Stephanie Shum

Driving users back to their mobile app to book new ticket deals

YPlan, a mobile app that offers carefully curated shortlist of the best events in town, used mobile app ads to encourage their existing users to come back to their app and book new ticket deals.

215% return on ad spend 20% Increase in paid

bookings

Page 13: How to Acquire Mobile Users using Facebook by Stephanie Shum

Getting Started

Installs

Page 14: How to Acquire Mobile Users using Facebook by Stephanie Shum

Simply copy and paste your URL

Place your order! 3

In Ads Create tool, choose App Installs objective and Copy + Paste App Store URL

1

Customize your ad: - Creative - Targeting - Budget

2

Page 15: How to Acquire Mobile Users using Facebook by Stephanie Shum

Buying methods

Preferred Marketing Developer

Ads Create Tool

Advanced options

Page 16: How to Acquire Mobile Users using Facebook by Stephanie Shum

Getting Started

Engagement and Conversion

Page 17: How to Acquire Mobile Users using Facebook by Stephanie Shum

Key steps when using mobile app engagement ads

Determine objective you are seeking for your mobile app Make sure your app supports deep-linking Set-up your ad creative and budget Target customers who have installed your app Measure in-app actions as a result of your campaign

1

2

3

5

4

Page 18: How to Acquire Mobile Users using Facebook by Stephanie Shum

Setting up your ad

Target existing users: - If measuring, check a box - If not, upload a Custom Audience

3

Select engagement objective 1

Customize your ad: - Deep link destination - Choose call to action - Budget

2

Place your order! 4

Page 19: How to Acquire Mobile Users using Facebook by Stephanie Shum

Measurement

Page 20: How to Acquire Mobile Users using Facebook by Stephanie Shum

Why measure installs?

Demographic Makeup of Users

App Insights

Mobile App Ad Performance

Ads Manager or MMP

Plus, unlock advanced bidding options: oCPM, CPA for install ads

Page 21: How to Acquire Mobile Users using Facebook by Stephanie Shum

Register your app with Facebook: -  Provide basic app information -  Provide an app icon

Integrate the Facebook SDK to log installs with a couple lines of code Or work with a Mobile Measurement Partner

2

1

How to measure

Page 22: How to Acquire Mobile Users using Facebook by Stephanie Shum

You can also measure actions taken within your app…

Integrate with App Events in the Facebook SDK or work with Mobile Measurement Partner to see demographic makeup and ads attribution.

Purchases

Registrations

Reached a Level

Added to Cart App Opens

Page 23: How to Acquire Mobile Users using Facebook by Stephanie Shum

…then target based on those actions

Target based on App Events in a simple UI when creating ads. Use rules and logic to set the value and time period you wish to target as well.

Purchases Registrations

Reached a Level

Added to Cart App Opens

Page 24: How to Acquire Mobile Users using Facebook by Stephanie Shum

So here are some best practices…

Page 25: How to Acquire Mobile Users using Facebook by Stephanie Shum

Three Pillars of Success

Create Target Scale

Page 26: How to Acquire Mobile Users using Facebook by Stephanie Shum

Create

Page 27: How to Acquire Mobile Users using Facebook by Stephanie Shum

Mobile App Ad for Installs

app icon character description

App title

Image size

Page 28: How to Acquire Mobile Users using Facebook by Stephanie Shum

Include Mobile Devices

Page 29: How to Acquire Mobile Users using Facebook by Stephanie Shum

Demonstrate Your Value with Numbers

Page 30: How to Acquire Mobile Users using Facebook by Stephanie Shum

Illustrate What Your App Does

Page 31: How to Acquire Mobile Users using Facebook by Stephanie Shum

Test, Test, Test

Page 32: How to Acquire Mobile Users using Facebook by Stephanie Shum

Target

Page 33: How to Acquire Mobile Users using Facebook by Stephanie Shum

Phase 1: Standard Demographics

• Age • Gender • Geo • Device • OS

Page 34: How to Acquire Mobile Users using Facebook by Stephanie Shum

Phase 2: Interest Based Targeting

• Precise Interests • Broad Categories • Partner Categories • Similar Apps

Only available

on Facebook

Page 35: How to Acquire Mobile Users using Facebook by Stephanie Shum

Phase 3: Custom Audiences and Lookalikes

Custom audiences

Reach the people you already know

Lookalike audiences

Find more people like your best customers

Only available

on Facebook

Page 36: How to Acquire Mobile Users using Facebook by Stephanie Shum

Scale

Page 37: How to Acquire Mobile Users using Facebook by Stephanie Shum

Expand Campaigns Globally Make unprofitable countries profitable

Top  partners  adver/se  in  40+  

countries  

Page 38: How to Acquire Mobile Users using Facebook by Stephanie Shum

+  60%   of Facetune revenue

is from markets outside of the US # 1 spot in Apple

App store of top paid iPhone apps in over

40 markets

Page 39: How to Acquire Mobile Users using Facebook by Stephanie Shum

Buy Facebook Ads Efficiently Work with a Preferred Marketing Developer

Measure Post Install Performance

Work with a Mobile Measurement Partner

Scale with expertise