WEBINAR

Presenters

Susie WestCEO

sharedserviceslink

Tanya ArrowsmithMarketing Manager

HighRadius

Gunther SmetsGlobal Credit to Cash Manager

Cargill

• Send me your question early • Use this opportunity to get the answers/info you seek• The sooner you send me the question, the more likely it will be asked• Remember to stay on for Q&A in the last 10 minutes of the session

Questions

Your copy of the slides

The slides will be available after the webinar at

www.sharespace.digital

With 70 business units and 27 different ERP instances, the Order-to-Cash leaders at Cargill struggled to reduce costs as they worked to improve process efficiency and achieve higher customer satisfaction. Technology proved to be a solution to all their OTC challenges.

Join Gunther Smets, Global Credit to Cash Process Manager from Cargill, for a step-by-step walkthrough of their digital transformation strategy. Learn how RPA and AI helped them improve working capital through process efficiencies in customer on-boarding, credit scoring, collections correspondence and dispute resolution.

Today we will explore

• Cargill's process maturity assessment for credit and collections• How to increase AR process run rate efficiency with technology• Maintaining steady DSO while increasing credit terms• Improving process visibility and transparency for better prioritization of improvement opportunities• How Cargill leveraged digital transformation to improve their working capital

Context

AgendaPoll

Where are you on your AR / OTC Automation Journey?

• We are highly automated• We are partially automated• We are looking to automate in the next 12 months• We are looking to automate in the next 12-24 months• This isn’t on our radar right now

CONFIDENTIAL. This document contains Cargill Confidential information. Disclosure, use or reproduction outside Cargill or inside Cargill, to or by those who do not have a need to know is prohibited. © 2017 Cargill, Incorporated. All rights reserved.

Credit-To-Cash

www.cargill.com

Enabling Cargill’s growth ambitions

CreditManagement

InvoicingandBilling

Collections CashApplication DisputeManagement

CTCProgramObjectives– Problemstatement

People• How do we improve adoption?• How do we increase business acumen?• How do we simplify our operating model?

Process• How do we continuously improve operational results?• How do move from anecdotal to data driven continuous improvement?• How do we move to end-to-end and operate as an Integrated Operating Company?

Data• How do get to one version of truth?• How can we use big data?• How do you create the right level of performance visibility for a highly differentiated group of stakeholders?

Technology• How do we create a one stop shop?• What IA to use when?• How do we make technology more user friendly?

Phase 1

Certify and consolidate

Update documentation and

training

Implement One template

Enable partners and manage clarity

Phase 2

Standardized metrics and dashboard

Accelerate process roll-out and adoption

Expand integration, automation and User

Experience

Advance cross-functional skillsets

Phase 3

Cognitive and data science

Continuous process improvement model Intelligent Automation Future ready

analytical skills

DATADrive accuracy,

consolidation and automation

PROCESSStandardize,

document and train

TECHNOLOGYExpand integrations

and automation

PEOPLEManage operating model, partnership

and skills

CTCProgramObjectives– Maturitystages

JourneytoTopQuartile

Global Process

Organization

CBS Centers

Global IT

Credit Mgmt. • sizing & pricing

Cash applications• Automated First

time right

Collections• Data science driven

collection strategies

Invoicing• Automated first time

right

Disputes• Root cause based

resolution

CTCEndStatecapabilities

Score model New pay methods enabled

Customer collection strategies

Centralized invoice engine

Dispute resolution by type

Automated Check rules Highly automated Customer access Fully automated Dispute prevention

Pro-active risk monitoring Self serve Predictive AR trend Self bill Root cause insights

Customer focus

DATA

PROCESS

TECHNOLOGY

PEOPLE

TrainingDelivery

CommunicationProcess

OperatingModelReview

ERPRoadmap

AutobankRoll-out

DocumentationRefresh

CertifiedDataSets

Celonis- ProcessMining

scoremodel

UserExperienceCapabilities

ERPagnostic

AdvancingRPA

CTCProgramEfforts Singlesourceofthetruth

Aggregation&automation

Standardizedmetrics

DataScience

DynamicworkQ’s

Performancemetrics

User experience driven single source

Copyright © HighRadius Corporation

Introduction to Highradius

2006

On-PremiseSolutions

2010

CloudSolutions

2014

Artificial Intelligence

200+ Fortune 1000Trusted by

companies

$1 Trillion +transactions processed annually

2017

StrategicInvestments

Credit EIPP Cash App Deductions Collections

Integrated Receivables

Treasury Management

Cash Forecasting Cash Management Bank Reconciliation

2019

AutonomousSystems

16

Partial List of Customers

17

HighRadius Global Coverage

92 Countries450+ Customers

950+ AR Transformationscovering

93% of world’s GDP

18

ORDER-TO-CASH

INTEGRATED RECEIVABLES

Credit Cloud

▪ Online Credit Application▪ Credit Bureau Integration▪ Credit Scoring▪ Credit Workflow

EIPP Cloud

▪ Merchant Branded Portal▪ Invoice templates▪ Dispute Management▪ Payment Gateway

Integration

Cash App Cloud

▪ Image Data Capture▪ Email, EDI, Web Data

Capture▪ Invoice Matching▪ Deduction Coding

Deductions Cloud

▪ Claim, POD Backup Automation

▪ Automated Trade Matching▪ Shortage/Price Variance

Analysis▪ Automation Claim Denial

Packages

Collections Cloud

▪ Collection Strategies▪ Notes, Reminders & Payment

Commitments▪ Dispute Management▪ Automated Correspondence

INTEGRATED RECEIVABLES AUTOMATION SOLUTIONS

ORDER-TO-CASH$

$

CREDITMANAGEMENT

$ PAYMENTINITIATION DEDUCTION/

DISPUTEMANAGEMENT

CASH APPLICATION

$

$$

COLLECTIONSMANAGEMENT

$

PurchaseOrder

CheckInventory

Accept PO(Create Sales

Order)

CreateSales

Invoice

Deliver Goodsand Services

$

BILL Billing andInvoicing$

UpdateOpen AR

PaymentReceipt

Would You Like to Learn More About How to Leverage Data & Technology to Improve your A/R Processes?

1. Yes, Definitely2. Yes, But After Q23. I would Like to Have a Demo of the Integrated Receivables Solution4. We are Already Using the ‘State-Of-The-Art’ Technology

Copyright © HighRadius Corporation

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