how assessment can benchmark, identify, select, place and develop talent warren bobrow, ph.d. all...
TRANSCRIPT
How Assessment Can Benchmark, Identify, Select,
Place and Develop Talent
Warren Bobrow, Ph.D.All About Performance, LLC
The Challenge of Evaluating Talent
Baby boomers and millennials may have different values Effective job performance is non-cultural even when the
approach may be
Common Methods Of Measuring Job Related Skills for Development, Succession Planning and Promotion Assessment Centers
Gamification 360 Feedback
Sample Assessment Center
In-Basket Coaching Strategy
Leadership + +
Communi-cation
+ + +
Problem Solving
+ + +
Influence + +
The Challenge of Evaluating Talent
Succession planning requires evaluating people from different departments and generations on the same core skills.
How Can we be “Fair” and Effective? Same process Same scoring High reliability
The Challenge of Evaluating Talent
Cultural Differences Across the Organization Assessment Centers
Being Verbal is a Big Advantage Does the Culture Reward Individual or Group
Achievement? 360s, Candor is Critical
Using the Data
Development The feedback should be focused on specific behaviors Tied to opportunities to change behavior Process in place to check progress
Selection/Promotion Rank order or band Combine with other data
Develop objective metrics
The ROI Development
Reducing turnover Identifying and keeping top talent Engage and provide career tracks and/or marketable skills
Selection Improved performance of the team
Valid selection will ALWAYS deliver a higher performance-based ROI than training
Reducing Turnover Hiring those who “fit” will lead to less involuntary and voluntary
turnover
Conclusions If you are hiring internationally, you should be sensitive to
cultural differences.
Assessments need to be designed around cultural issues—not just scored around them.
When using assessments for selection, use a common scoring method.
Developmental assessments should be scored with local culture in mind.
Questions and Comments