HospitalityDelighted

APR2013

Nr. 18

Stenden University

“The future belongs to those who believe in the beauty of

their dreams.” -Eleanor Roosevelt

The Future

In the third year, IHM students need to think about their future. With this 18th edition of Hospitality Delighted we would like to provide interesting infor-mation and statistics about Internships of the IHM students and information of IHM alumni of Stenden University. Sooner or later you will be IHM alumni too, and then, what are you going to do? With interviews, experiences and ad-vice of different IHM alumni, we hope to inspire you for your future plans and help you to discover what you really want to do in the future.

Furthermore, news and trends from the hospitality industry and Stenden University will be discussed. Finally, student reports from internships, exchange programs and grand-tour are published. Have a look at the magazine and discover it yourself.

Have fun!

Mandy Feller, Suzanne Germeraad, Fabiënne de Bruin & Stephanie DekkerEditorial team Hospitality Delighted

The Future

IndexNews04 Hospitality Highlighted

14 Food Inspirations

16 Spotted: Stenden University

21 Wine Association Dionysus

Future06 Internship Facts

08 Master

11 Wanna be Rich?

Industry18 Hotello of the year 2013

22 Horeca Intermediar

Students24 Internship report in Boston

26 Exchange report in Växjö

28 Grand-tour report in Qatar

30 Student’ s Voice

Hotello of the year 2013

Grand-TourQatar

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18

Hospitality highlighted

This year Queen Beatrix will abdicate and her son Willem-Alexander will be the new King of the Netherlands. The abdication of Queen Beatrix will take place on the 30th of April this year. Which means that Queens-day will be celebrated on the 30th of April for the last time! From next year on, Kingsday will be celebrated on the birthday of Prince Willem Al-exander, which is on the 27th of April. The 27th of April is on a Sunday, next year we will celebrate King’s day on the 26th of April in 2014.

Queensday 2013 On the 30th of April the resignation of Queen Bea-trix will be celebrated in Amsterdam, the pro-gram will be as follows:

Program Queensday

10.00 - 10.30

Abdication of Queen Beatrix at the Royal Palace on the Dam. 10.30 - 10.50

Speech of Prince Willem-Al-exander and Princes Máxima, together with (at that mo-ment) Princess Beatrix. After the speech, the Princesses Amalia, Alexia and Ari-ane will join their par-ents for the balcony scene. 14.00 - 15.30

Inauguration of King Willem-Alexander in the ‘Nieuwe Kerk’ as the new King of the Netherdlands. Shortly after, there will be a reception for invitees.

18.30

King Willem-Alexander and Queen Máxima will leave to the EYE Film Institution by bus.

19.00 - 20.30

Boat tour with the Royal cou-ple on the river the IJ.

20.30

End of boat tour. The boat tour will end with salutes of ships that are present. After the boat trip there will be a dinner for invitees. The museumplein will be converted in to ‘Oranj-eplein’. Visitors can follow the abdication and inaugu-ration on big screens at the Oranjeplein. In the evening there will be a Kingsball. Romantic music will be played. Furthermore the ‘vrijmarkten’ will proceed just like the previous years on Queensday.

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Events for Queensday

2013 ‘Sensation Orange’ dance partyOn Queensday, a big dance party will be organized with the theme ‘Sensation Orange’. The party is on initia-tive of mayor van der Laan and will take place somewhere in the province Noord-Holland, with intention to attract as many people as possible out of the city. If the dance party will be organized by ID&T, the company who always orga-nizes Sensation, is unknown at the moment.

Loveland Queensday 2013

On the 30th of April Loveland Queensday will be celebrated for the 18th time. The event will take place for the second time in the Oosterpark in Amsterdam.

The line-up is already known and is as follows: Dubfire (US), Marco Car-ola (IT), Paco Osuna (ES), Remy (NL), Sébastien Léger (FR) and Secret Cin-ema B2B Egbert (NL).

Kingsday Festival 2013

After a successful edition of the Qday festival of last year, this year’s Kingsday Festival will be organized at the Olym-pic Stadium in Amsterdam. The festival will start at 12.00 and end at 20.00. Early Bird tickets are €15,00 and can be purchased on the website: www.k ing sday fe s t i v a l . n l . The festival has 5 stages; Apen-kooi, GirlsLoveDJs, Valtifest, Joris Voorn Invites and Click, which means: different styles of music, different styles of decoration and cool acts. The line-up is already known and some of the artists are: Steve Aoki, The Partysquad, Yellow Claw, Dio Live, Michel de Hey, Joris Voorn, Juan

Sanchez. Boys Noize and oth-ers......

Program Queensday Leeuwarden 2013The program of Queensday Leeuwarden 2013 is not fully known yet. This is the pro-gram as far as it is known now, to give an impression of how it is going to look like this year. Just like last year, there will be the ‘Vrijmarkt’ and the Leeuwarder muziekplein which has live performances of artists on the Wilhelmi-naplein. In addition, a great dance event will take place at the Mata Hariplein. On yhe Oldehoofsterkerkhof, Club Red organizes Red Sensation, with a great line-up. And, last but not least, the traditional Queensday concert will take place in the Prinsentuin.

For more information: http://www.leeuwarden.nl/categorie/trefwoordenlijst/koninginnedag-leeuwarden

Of these students..

42% stayed in Europe 30% went to America

14% went to Asia7% went to the Middle-East

2% went to Australia 5% went to other continents

..for their in internship

Internship Facts!

Right now it is time to think about your in-ternship. Do you already know which country you would like to go? Or which department you would like to work in? Many students are not sure yet where they want to go. We would like to provide you with information and facts so you can make the right decision.

It is very important to make the right decisions for your placement, because you will be working in a company for ten to twelve months. You yourself can choose the coun-try you would like to go to on internship. In Europe you can choose from many countries. The United Kingdom is one of the most popular countries looking at Europe. But did you ever think of going to Austria or maybe Scandinavia? Did you know that approximately 70% of all population in Nor-way are female! So guys, take your chance!

‘The USA is popular’

If you want to go to America, you can go to North, Middle or South America. Of course, the Caribbean is really popu-lar with the Stenden students.

Think of the ‘ABC islands’ or Carribbean cruises. But did you ever hear of Antigua? Or, that you can go to Jamaica on internship? Antigua is an island in the West Indies in the Carribbean region. So La-dies and gentlemen, get your swim suits and diving goggless or put Bob Marley on your ipod and relax. Companies in South Africa, the Middle-East, Indonesia and Thailand are also offering internships for Stenden students.

And in which department would you like to work? There are many departments where you can do your internship. For example: rooms division, human resources. and food & beverage. But also: training, consultancy and conference and event organizations. Be-sides that, there is a possibility to combine different functions during your internship as well.

The companies that already provide this opportunity are, for instance: NH Hoteles, In-tercontinental and HMS host Schiphol. They will give you the opportunity to learn more about the company and the different functions.If you like to orientate your-self more on the different placements, on the 22nd of November 2013 an Industry Fair will be organized which gives you the possibility to have speed dates with differ-ent companies. Furthermore, to provide you the informa-tion about the different coun-tries, several area meetings of the different countries are or-ganized every module. If you want a clearer overview of the countries and depart-ments, please contact the In-dustrial Placement Office for more information.www.istenden.comhttp://corporate.nh-hoteles.eswww.hmshost.nlwww.intercontinental.com

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In February 2012, 297 students went on internship.

Did you know that of these students..

63% stayed in the Netherlands for

their internship37% went abroad for their

internship

74 students went to Amsterdam for their

internship..

That is 40% of all students that stayed in

the Netherlands!

7 students did their internship at Stenden University

Of these students..

42% stayed in Europe 30% went to America

14% went to Asia7% went to the Middle-East

2% went to Australia 5% went to other continents

..for their in internship

A function in the F&B department was

the most common function

66% went on Grand-Tour and stayed in the Netherlands for

their internship

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What is a Masters-degree? Full-time, Part-time or Dual study?A master is a continuation course of your current study. Masters in general are a possi-bility to specialize on a specific subject/job. It is possible to do your master full-time and part-time. A Part-time mas-ter is the same as a full-time master only the information is spread over a longer period of time. On the other hand, a full-time master is cheaper since you pay per year. Next to full/part-time master,s there is a possibility to do your mas-ter as a dual study. Dual-study means that the master is prac-tice oriented. With dual-study you work part-time and you follow the master part-time.

The job has to have several criteria, which have to be ap-proved by the exam-commit-tee. A dual- study is on aver-age longer than a full-time master. An advantage of the dual-study is the work-expe-rience you gain. The difference between a MBA mas-ter and a MSC master.There are MBA and MSC masters. What is the differ-ence between them? In the end, there is no difference. The title you get is the same for MBA as well as for MSC. The difference? An MBA-mas-ter is facing the professional field. Every master is partti-ally build up out of research, a MBA master has a research question from the industry,

whereas a MSC master re-search question is more theo-retical and scientific. Another aspect which distinguishes the masters from each other, is that students from a MBA master have gained work experience before starting the master. While MSC mas-ters often start directly after the Bachelor’s degree. Be-sides these aspects, a transi-tion year is needed when you are an MBA student and you want to do a MSC-master, while MBA-masters do not have this criterion. (Veltmaat-Herklots, 2013) Why should I choose for a Master?One of the reasons why you should chosoe for a master is to enlarge the chance of a na-

After graduating, there are different options that you can consider to guide your future. One of these options is to follow a master. Information about masters in general and the masters from Stenden is given below!

Masters

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tional/international career. Why a masters degree at Stenden? (Full/part-time)The masters degrees of Stenden are one year. You, as bachelor student of Stenden, get a discount on your mas-ter, you get a double diploma and all the masters are NVAO certified.

Masters from Stenden:Stenden has several mas-ters. Below three inter-esting masers are shown. Maybe something for you?

International events managementInternational events manage-ment is offered by the London Metropolitan University in London in co-operation with Stenden. The first part of the course will be in Leeuwarden and the second part will take place in London. The content focuses on Events and live Media Industries, Events Mar-keting, Research Methods and Strategic Management.

International service managementWithin the master Interna-tional service management there are three directions; Hotel Service Management, Retail Service Management and Higher Education Service Management. This master is offered in different countries, which highlights the cultural differences between those countries. International ser-

vice management educates you to build organizational structure, strategies, process-es and culture.

International leisure and tourism studiesThe emphasis of this master is on sustainable developments in the leisure and tourism industry. There is a range of options in which to develop yourself. You can gain knowl-edge on tourism, recreation, sport, event, media, and even the market of culture & art.

You prefer a master From another institution? At every institution there are different requirements need-ed. Are you interested in a master in another city or in-stitution? Check their website. Or find more information on: http://universitairemasters.nl/ or http://bachelormasters.nl/ For more information on the masters of Stenden, refer to: http://www.stenden.com/nl/studies/master

Student Association Io Vivat Nostrorum Sanitas, connected to Stenden university Leeuwarden, is strongly related to hospi-tality. Io Vivat was established on the 28th of September 1987 by a group of active students from the Hotel Management School.

Now, 25 years later, Io Vivat is linked to all institutes of Stenden university. A lot of developments have been made and dif-ferent ways of hospitality expansions can be seen. All students studying at Stenden are able to be member of Io Vivat, getting a (business) network and enjoying events which are organized various times each year. Think of a Skiing trip, sailing weekend or a ball. Besides that they organize the I Am Stenden festival which is held in the study start week every year. By applying the things we learn from or-ganizing these events in real life, we train ourselves for the future.

Now, 25 years later, Io Vivat is linked to all institutes of Stenden university. A lot of developments have been made and dif-ferent ways of hospitality expansions can be seen. All students studying at Stenden are able to be member of Io Vivat, getting a (business) network and enjoying events which are organized various times each year. Think of a Skiing trip, sailing weekend or a ball. Besides that they organize the I Am Stenden festival which is held in the study start week every year. By applying the things we learn from or-ganizing these events in real life, we train ourselves for the future.

Nowadays, with the economic crisis, money is playing a critical role in the day to day life. Maybe you are wondering what the best strategy or ca-reer path is to earn a lot of money in the hospitality industry. Let’s make it easy for you. From lowest to highest, the highest paying careers in the Hospitality Industry are ranked.

#10 Exerciseinstructor

We can hear you say: What does that have to do with hospitality? Well, exercise in-structors are hired by hotels, resorts and cruise lines to teach classes in pilates, martial arts, aerobics, spinning, cardio or yoga. Planning activities for every age and need, setting up the class room and mak-ing sure the equipment is safe and clean are some daily ac-tivities. Qualifications: First Aid, CPR certificates and specialized certificates or a degree in health or fitness.Salary: instructors earn an av-erage salary of $31,090 (€ 22.940) per year. Of course this gets higher with the tips of the guest...Better keep an eye on that cute fitness teacher from the gym!

#9 Catering Manager As a catering manager, you are making sure that everything is on the right place at the right time with the right persons. Training staff and scheduling, and deciding what kind of food you will serve to which customer are your daily tasks .Qualifications: A minimum of two years’ experience in the fieldSalary: we think that the facil-ity and catering manager will become more popular in the third year IHM, with an aver-age annual salary of $42,289 (€ 31.205).

#8 Meeting, Convention and Event

PlannerThink of Amsterdam RAI with Auto RAI, Kamasutra, Miljonairs Fair, and the well-known Huishoud beurs.

But also about our own Stenden University hotel, conference rooms, meeting-u and auditorium. Meeting, convention and event planner is ranked 8th in highest pay-ing careers. Tasks you would have to do are negotiating contracts, reviewing and sug-gesting menu options, creat-ing room layouts for different types of events and interact-ing with clients and vendors. Qualifications: A Bachelor’s degree in Hotel Management or an Associates degree in Hospitality and/or Catering. (That’s us!)Salary: An average salary of $45,260 (€33.400)a year. Aren’t you lucky you chose the right major!

#7 SommelierTasting wine (not drinking!) and making the best food and wine combinations will be your challenge every day when you’re a sommelier. Of course, not everyone can be-come a sommelier.

Wanna be rich..??

Qualifications: Better pay at-tention to what Brenda de Zwaan is saying and not to how much she is pouring next time you have one of her lec-tures. A high level of wine and food knowledge is needed. And, although there are not really courses and certificates you could take beforehand, the gastronomy school of our own Peter Klosse offers differ-ent levels of sommelier cours-es now. Take a look on: www.academievoorgastrono-mie.nl (only in Dutch) or go to South-Africa for the wine minor!Salary: All your hard work and studies will be rewarded with an annual income of $50,467 (€ 37.240).

#6 Executive pastry chef

Who knew that baking pie and making chocolate mousse was, apart from the calories, so rewarding? In addition to creating the sweetest part of the meal, coming up with new recipes is also part of your job. Qualifications: For this job in the kitchen, a bachelor’s de-gree in pastry arts in a culi-nary school is needed and a minimum of 5 years of experi-ence is required. Salary: $59,027 (€ 43.555) will be your annual salary while making delicious desserts… if you’re doing it the right way of course…

#5 Head of housekeeping

Maybe housekeeping in Stenden is chosen a lot be-cause of the nice practice hours, but after graduating you might choose it for an-other reason. Your staff is cleaning the rooms while you are maintaining stock of linen supplies and household equipment, ordering products and ensuring that proper hy-giene standards are met.Qualifications: Apart from enough cleaning equipment? Well some prefer an Associ-ate’s or Bachelor’s degree for this type of position, while others are looking for people with general management or housekeeping experience for the vacancies.Salary: Cleaning someone else’s mess sometimes really pays off! With an annual in-come of $75,805 (€ 56.000).

#4 Regional restaurant manager

If this is your ultimate dream job, maybe for the money, maybe for the actual job, you are responsible for supervis-ing operations of several loca-tions in a specific geographical area, as well as recruiting and training managers for each of these areas. For instance, the restaurant manager of all the McDonalds Restaurants in the Friesland region. However when you are imagining it, you probably won’t sell ‘EuroKnal-lers’. Qualifications: Well, with Stenden IHM you’re at the right place. A Bachelor’s de-

gree in Hospitality and Res-taurant Management or Hotel and Restaurant Management and several years of experi-ence are the minimum re-quirements for this career choice. So let’s serve those big Mac’s!!Salary: Of course, all that driv-ing around, sharing your tal-ent with more than just one restaurant, is rewarded. Being a regional restaurant manager will add $ 81,798 (€ 60.425) to your bank account each year.

#3 Hotel ManagerWell let’s just make this part the shocker of the century: As a hotel manager, you manage, here it comes… a hotel! And although you probably already know, (If a Hotel Management student doesn’t know the daily tasks of a hotel manager, who would?) but here they come: A hotel manager is responsi-ble for the day-to-day opera-tions of the property. His or her job includes ensuring that guests enjoy their stay, as well as dealing with budgets, costs of operations, general mainte-nance and staffing.Qualifications: Let’s just say, hospitality management is a great start for this career path. However you also need at least 7 years of experience before they take you into consideration. Salary: So let’s learn something today, since this is what we are all studying. The average an-nual salary of a hotel manager

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is $ 95,048 (€ 70.215). Well, if that doesn’t sound good to you…

#2 Regional ChefIf this is your dream, you are a busy bee… a regional chef uses his or her culinary talents to create new menu offerings for several restaurants in a certain region! Next to being very creative with all kinds of menu engineering skills, you also have to train chefs in pre-paring meals and appropriate portion sizes. In addition, the regional chef has to negotiate contracts, and purchase food and restaurant supplies. Basi-cally, you do everything!Qualifications: A Bachelor’s degree from a culinary school is required for this position, as well as a minimum of a dec-ade of practical experience.Salary: All that stress does have a positive side; an an-nual reward of $ 111,972 (€ 82.715,51).

And last, but definitely not least.:The highest reward-ing career in the hospitality branch is:

#1 Property General Manager (Casino)

It’s time to become best friends with Holland Casino and maybe a trip to Las Vegas in the near future? Because if money is your biggest driver, that is the place to be! A prop-erty general manager is the most rewarding career in the hospitality business, and not without reason. Apart from looking out for Mr. Oceans 11, who will try to rob you every once in a while, James Bond who takes a martini (shaken, not stirred) and plays very dangerous games some-times and all the other people who’d like a piece of the cash flow, there are more things you actually have to do. The manager holding this position is Responsible for all aspects of the property, including op-

erations, forecasting, budget-ing, staffing, effectiveness of the work and customer satis-faction.Qualifications: Apart from, in the Netherlands, you be-ing above the age of 21, the minimum level of education required for this job is a hos-pitality management degree. Which is obviously good news for us! As this is a senior position, a candidate would need to have at least 12 years of experience in the industry to be considered.Salary: Well, the moment we’ve all been waiting for. The average annual salary of a ca-sino manager is: $ 192,653 which is approximately € 142.316.

Did you make your career choice already?

Food InspirationWhat did you do this valentine’s day? Had a nice romantic dinner? Or watched a romantic comedy at home in your favourite chair? Either way, we are sure your mind was on the food inspiration lecture of Hans Steen-bergen! Did you somehow miss it? Find out here what you missed!

Last valentine’s day, around 3 o’clock, a lot of students of all years, PI’s and teachers joined in the Auditorium for a date with Hans Steenbergen. He is the Hospitality Trendwatcher of the year 2010, magazine maker, chief-editor and host of the ‘Food Inspiration Maga-zine’. Mr Steenbergen hon-oured us with a visit to talk about the latest trends in the hospitality industry world-wide. He took us on a tour with some movies, songs and a laugh.

What is the Food inspi-ration magazineIt is a magazine to inspire people who love hospitality, because hospitality is a branch which is in touch with emo-tions, it’s exciting and always in motion. For entrepreneurs it is hard to keep track of all these trends, because they are mostly working in their own company. That is why Food Inspiration Magazine is the so-lution to look around in the world and fill in this gap.

Changing eraFirst, to make some things clear, the world is changing, Hans said.

We make a move from mate-rialism to mentalism, especially in western Europe. It is not the outside anymore which is important, but the inside, and the total experience of the feelings. Solism (solitaire) to holism, which means we are all connected, so every move you make has an impact. Global meets local, which means all sustainably, organi-cally, environmentally friendly, fresh, local products, or in one word: Stenden.

‘They are trying to reach the full potencial of peo-

ple’

New kinds of companies are rising, with a different ap-proach to talent. So not the classical and typical hierarchy anymore, but the companies are trying to reach the full potential of people, by im-plementing different manage-ment approaches.

Tour around the worldNorth AmericaTo make the above men-

tioned points clearer, Hans Steenbergen took us on a tour around the world. It all started in New York, to show us a new type of hotel. ACE hotel is one of them; an Anti-glamour hotel which tries to make you feel at home. Not like most hotels, but really at home and be yourself! A gui-tar in your hotel room, post-ers on the walls and a gramo-phone player and disks are just some examples. (http://www.acehotel.com/newyork) What they are trying to cre-ate is a story, which you take with you and tell your friends and family back home, go from ordinary to remarkable. Max Brenner does the same thing, also in New York. By creating a chocolate restau-rant, he stands out of the crowd and is sold out every day. (www.maxbrenner.com) In Vancouver, Canada, the Cit-taslow concept is becoming big. In so called ‘slow towns’ they serve ‘slow food’. This means, that they honour local items and also share a spiritual approach towards the food. Their slogan: ‘Dead food, dead people. Clean food, Clean people’.

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AsiaThe 21st century, Hans Steen-bergen stated, will be the Asian century. And what will happen there, will influence our life, world and food. Marina bay sands is a new project in Singapore. A 1200 room hotel full of Asian Luxu-ry. And when you look at the picture, you understand why it is the new icon of Singapore. Check out the website, will be you flabbergasted! www.marinabaysands.com)

‘They eat everything from nose to tail’

Another big trend, which is also a big inspiration in West-ern countries: Asian Street Food. They eat everything from nose to tail and eve-rything is cut on the streets. Of course, they don’t kill and clean the animal in front of you in hotels. Here the trend is live cooking, a lot of tastings, lots of colour, very fresh prod-ucts and uncooked fish, an al-ready known example of that is Sushi.

Europe3 times chosen to be the best restaurant of the world

is based in Europe. Noma in Denmark. They are very ex-perimental and eating there is described as a rollercoaster. And although it is the best restaurant in the world, it has an informal atmosphere. Also here, it is the unexpected and the taking a story home that is a big part of their success. And of course the delicious food.

‘New trend is the flexitarians’

Another trend in Denmark, and in the world, is the flexi-tarians. Which are basically the people who are not full-time vegetarians and who make use of the FLOSS concept. Flex-ible, Local, Organic, Sustain-able and Seasonable. A good example is 42° RAW, where none of the food comes from animals and nothing is cooked above 42°C. (www.42raw.com)

In Paris, the city of love and the femme fatal, feminism and the power of the purse is a big influence. Tea shops (www.teabythe.com ) and female food shops like Fau-chon (www.fauchon.com) are mostly focusing on women through beautiful designs, col-

ours and healthy food.

Belgium does something dif-ferent. Here the concept of ‘Pimp your Classic’ becomes more and more popular. For instance every day Balls & Glory (www.ballsnglory.be) has 10 types of meatballs with different types of fillings. Oth-er examples of this concept are Burgers voor Burgers andHopdog (www.hopdog.be). Also in the Netherlands we have our own trends. The Dutch, who are known for their greediness, can happily visit De Firma (www.defir-manijmegen.nl). They stand for a cozy time and all their interior is vintage and second hand furniture. All their dishes are below € 8 (!). They have a concept of fresh, seasonable food which is brought to your table and you can share with friends sor eat alone. They have a big terrace, restaurant, private room and bar. So, there is something for every-one there.

This is the short overview. More information can be found on www.foodinspiration.nl and the interview with Hans on www.hospitalitydelighted.nl

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Spotted: Stenden University

For the students who do not know Spotted: Stenden University, here a small introduction. Spotted: Stenden University is a Facebook page where students can send a message to if they like somebody that they saw at school and want to know who that person is. The team of Spot-ted will post the message anonymously and likers can react if they think to know who that person might be. Here an interview with the Spotted team. Can you give a small introduc-tion of the spotted team?

A: I am a young, enthusiastic student who is in charge of the Spotted: Stenden page since 1,5 weeks after the start. (In charge now for 2 months) B: The same for me, I am also a student; we are following the same course in the same year. Furthermore, we started at the same time with Spotted: Stenden, the 17th of January.

Do people know that you are in charge of the Spotted: Sten-den University page?

No, no one knows who is in charge of the Spotted Stenden page, except for the people in the team of course and we would very much like to keep it this way.

Is it hard not to tell people you are from Spotted Stenden?

A: In some situations it is very hard to participate in a con-versation about Spotted. In a way you are (I wouldn’t like to

use the word lying) not tell-ing the truth to your friends. Everything has to stay secret and that might be a bit stressy when it is busy, I obviously would love to tell my friends. But, until now, I can still dis-cuss everything with my team. B: I do not think it is really hard not to tell people, we have a good and strong team and we can discuss everything here. Sometimes, it is quite funny to hear your friends talking about messages on the Facebook page and you actu-ally posted them yourself just a few minutes ago.

Why have you chosen to be part of the Spotted team?

A: Spotted is a well known Facebook page by students all over the world. So why wouldn’t it be a great idea to set up the same concept for Stenden? Also, I am convinced that everybody will experi-ence it at least once, to meet someone you really like and you would like to get in con-

tact with this person. Spotted is the perfect place to look for this person if you are too shy to talk to him or her in real life. I really enjoy help-ing people in this situation and I have no problems with keeping myself anonymous. B: At some point my team member read that the found-ers are searching for people who want to be in charge of Spotted: Stenden, we thought it would be suitable for us. I said yes immediately! It is fun to do and to participate in such a great team with your friends.

When was the Spotted: Sten-den University facebook page developed?

The Facebook page is only developed two months ago, on the 9th of January 2013.

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Is it hard and/or much work to keep the page up to date?

A: To “hard work”, I would say no. Of course you always face some difficulties, but it is a lot of fun to do. In fact, “much work” depends really per week. During the holidays, a lot of students go home, so we do not receive messages. Also, the week after it is like people kind of ‘forgot’ about Spotted, but as soon as one message has been posted, people are immediately enthusiastic again. B: The extra activities, such as Valentine’s Day, where we handed out heart-formed candy with a Spotted “busi-ness card”, are taking more time. It took a while to de-velop and prepare this idea and put it in to action. How many messages do you receive per day or per week on average?

An average is very hard to say. Some days we receive 4 mes-sages per day, which we would like to spread over the whole day, so people have time to read every message and re-ply to them, but another day there might be no messages.

How many people find their match on Spotted: Stenden University?

At the moment we are do-ing this investigation ourselves, we have sent all of our Spot-ters a message to find out if they found their match. Until now (not everybody has replied), unfortunately there is

no match yet.

What is Spotted: Stenden University going to do in the future? (Bigger team? Also organize events?)

We are very busy with devel-oping events for the future. For example, on Valentine’s day we had our first pro-moting team in the hallway at Stenden. We handed out some heart-shaped candy with a Spotted: Stenden Leeu-warden “business card”. We would definitely love to orga-nize more events and maybe make our team stronger. Find-ing the right people for Spot-ted might be difficult though, because the people have to stay anonymous.

What we see is that there are a lot of people willing to vol-unteer, for example with pro-motional activities, so some help of volunteers will be helpful.

Of course, we are also think-ing about helping the spotters and spotted persons to go on a date, for example that we can get them a nice offer for a drink somewhere. But this idea is still in the middle of its brainstorm session.

What ultimate love tip can you give to the readers of Hospital-ity Delighted?

Our motto: Keep on spotting!

What is your favourite kind of message that you receive?

A: My favourite kind of mes-sage is a message which is combined with love and humour and it definite-ly may be a bit overdone. B: Poems and messages that people put a lot of effort in are nice to post!

Have you ever not posted a message? If yes, what kind of message was this?

Until now we have only re-ceived nice and funny mes-sages and we posted all of them. The only messages we are still discussing about are promotional messages. People tend to use our Spotted page to promote their parties, for example. We are busy with discussing this topic, because if once we will once start post-ing these kind of messages, Spotted will probably end up as a promotional page instead of the real purpose of it.

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Fun Fact!

Studies show that schools, colleges, coffee shops, and malls are all excellent places to flirt because people are more open to meeting others in these places. Poor locations are restaurants and movie

theatres.

Hotello of the year 2013: Niek van den Adel

This, just turned 30 years old, Alumni from Stenden has his own story. After an accident with the motor cycle in 2010, he stayed in the hospital for 8 months, because of a SCI (paraplegia). After falling in love with his ergo-therapist, he is a happy man again. Through an interesting and fun interview he tells us something about his past, present and future.

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Why did you choose to study IHM at Stenden University, or CHN, at that time?

At that moment, I worked on Vlieland and during the week-end a lot of IHM students from Leeuwarden came to work on the island. I thought they were very enthusiastic and willing to work! Also because my girlfriend from that time was living in the city, I ended up in Leeuwarden. And I actually fell in love with it a bit. I think it is a really cozy town. Maybe because I had my student life here and all the fun times in the pubs, but I really enjoy the city! The study has not always been my dream.

‘Actually, I wanted to be a captain on a big

ship’

I had the romantic image that I would stand with a cup of coffee in my hand,on the bridge of the ship, looking at

the horizon. Unfortunately, I found out rather quickly while doing the study, that ships, just like airplanes nowadays, were sailed automatically and I mainly had to check the oil and the engines. Well, that wasn’t really my cup of tea! And, since I was 14 I always worked in hospitality so, when I was 21, I kind of rolled in to IHM at Stenden. And I really like Stenden. I helped creating PBL and also implemented it in Stenden Thailand, where I had to stay for 6 months. Well, if you don’t fall in love with Stenden then, I don’t know anymore!!

What did you do for internship and how did it influence your future career choices?

Well, like many students, my study took 1 year longer. I did my internship in the USA in a hotel. I learned a lot, also about the gastronomy of the Americans, but you could also find me a lot of times in the pubs and skiing! They even had lights on the ski slopes so after work I would ski, go to

the pub and in the middle of the night ski again! Awesome! So, I didn’t really have time for school anymore. But no regrets at all!

‘I had too much fun’

And this internship influenced me. So, immediately after my internship, I left the hotel branch to go to Rotterdam for a traineeship. Here I got a) better pay and b) I could

do and learn more, also by re-searching the business life. But, after those 3 years, I did come back to the hospitality; that is what I enjoy most.

Since your accident, a lot has changed. What is the biggest difference for yourself? Both private and workwise?

Good question… well, I have to say my view on the world has changed. If you are so close to death, everything comes in a different perspective. Be-fore I was worried about the weather, my popularity, career and simple things everyone is worrying about.

‘Family is the most

important thing to me’

I think that is the biggest dif-ference. In addition, my life be-came so different so fast, that now I only try to do things I like and love! I have to be spe-cific with my energy, because I have less energy than I used to have, so I don’t want to waste it on things I don’t like! I live more by the day because of this. My health doesn’t allow me to plan far in the future. On the other hand ‘quickly’ isn’t in my vocabulary any-more. Because of my limited energy, and my health I have to plan a trip properly! Take in

to consideration accessibility, medicine, food, etc. Thankfully my family and friends think along, so I can still do a lot of fun things! But it is a part of the game. You hear peo-ple say, if what happened to you would happen to me, I’d prefer to be dead. They only see the limitations. Of course I have pain every day, and it is hard, but for me the nice and fun things are so much more important than the pain. And they make my day, instead of my pain breaking it. In a way, I am grateful for my SCI: I met my lovely girlfriend and soon to be wife and I found out what I really like to do in life and what is important to me. I have a beautiful life!

You have been in a hospital full time for 8 months. Now you are a hospitality advisor in the med-ical sector. Why did you chose to do that?

Before I got SCI I, already gave hospitality advice to busi-nesses. So the standard eti-quettes, which are normal for hospitality, like looking in each other’s eyes, say hi, be friendly, etc. which is not so standard in other industries. So, when I was laying there,with this knowledge and a lot of free time, I sent the management a report on my findings and advice. This became a success and more and more business-es made use of it and I got in-vited to talk about and train hospitality. And, after I became

Hotello of the year, the invites went through the roof! Un-fortunately, I actually don’t see the changes that my advice and training did in my own medical care. I switched hos-pitals and revalidation centers, because I work in my own centre now, and this company didn’t implement my advice (yet?) Hospitality, in my opinion, has an easy example.

‘Give your colleagues a compliment every day’

It is an exercise what I also did with the teachers of Stenden a few weeks ago. If you do that, your day and the day of the other person has a fun aspect and you’ll have a more interesting and nicer day!

Speaking of becoming hotello of the year, especially after a heavy year, what did that mean to you?

Well, to be honest. I wasn’t that familiar with Hotellotop before, so it was like: wow, I’m nominated, but what does it mean? So, especially after 2012, which was a bad year for me, with my health and losing my mom. This award was really a positive beginning for 2013. So, it actually meant more to me than I’d expect-

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ed! Apart from the business possibilities, it was a recogni-tion for what I did in hospital-ity and my personal life.

You said you live by the day. But what would you like to do or be in the future?

For my private use it is easy. My girlfriend becomes my wife, we still have our dog and our beautiful house. Business wise it is harder. Be-cause of my health and medi-cal condition, I don’t want to plan too much, but off course I can dream! So daydreaming: in 5 years I would have writ-ten a book called:

‘Happiness is not in your legs’

(‘Geluk zit niet in je benen’). Which has the same name as my foundation. If I wrote that book, I will give 3,4,5 times a month a lecture, and with that I earn my money. Because lec-turing I can still do and rela-tively it doesn’t cost me a lot of energy.

What kind of advice would you like to give to the students of today?

Find something you love, not what you find interest-ing or you’d like to do after

your studies. If you finished and what you’d love to do is be a tennis teacher, do it! That will make you happy! You shouldn’t find out what you want, but what you love to do! And if you don’t know yet, find (professional) help to find out what your dream is! Because that will make your life so much more meaningful, fun and interesting to work on your passion! And please go and visit other campuses! That is so beautiful and you learn so much from it!

Check his websites:www.gelukzitnietinjebenen.nlwww.niekvandenadel.nl

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74% did not attend any further

studies after graduatig

Survey results of 172 IHM alumni showed that...

92% still have contact with their

former IHM colleagues

Mostly through personal contact, LinkedIn and

Facebook 12% work in the Teaching industry10% work in Banking & Insurance

8% work in the Retail sector6% work in Restaurants

5% work in the Catering industry5% work in the Conferences industry

24% is doing something else

25% is still working in the hotel

industry

5% is unemployed

Wine Highlighted

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74% did not attend any further

studies after graduatig

Rhône valley is a wine region near the Spanish and Italian border, it is divided into two parts: Northern Rhône and Southern Rhône. The region is named after the Rhône River, which floats throughout the whole Valley. Next to this river, steep slopes are rising to an uneven pla-teau, about 350m above the valley floor. Because of these steep slopes, terraces have to be made with great masses of stone walls, so viticulture is still possible and the vari-ety of soils will not flow away. The soils which they have are very diverse: a range of gra-nitic soils with several mineral components (iron, chalk, etc.) In other words, you name it, and they probably have it.

The other part of the terroir is the climate. In the north of Rhône valley, there is a mod-erate continental climate and in the south there is the Med-iterranean climate. However, the Mistral, a cold dry wind, blows from the north with great force almost throughout

the year. Therefor the ‘Wig-wam’ pole structure trellising system was created to resist the extreme conditions‘.

Rhône valley mainly produc-es red wines. The Northern part mainly grows Syrah and the Southern part Grenach noir. However, they also grow white grapes, namely Viognier, Marsanne and Roussanne. With these grape varieties they create blends. There are Southern Rhône blends, Northern Rhône blends, and another well known blend from the region: GSM. No, not a cell phone, but a blend between Grenache, Syrah and Marsanne.

Côte Rôtie & Châ-teauneuf-du-papeCôte Rôtie is an AOC in the

Northern part of Rhône Val-ley. Although it is only 253ha big, it is quite famous for its quality and its limited amount of wines. Almost all wines are based on Syrah, and only 23% is blended with Viognier. The name, Côte Rôtie means “Roasted slopes”, for its vari-ety of soils. Châteauneuf-du-pape is a fa-mous quality producing AOC in the Southern Part of the Rhône Valley and produces red and white blended wines. There are only 13 permitted grape varieties, which were decided in the 20th century by Baron Le Roy. Châteauneuf-du-pape means “New house of the Pope”. This is because in the early 14th century, the town in the north of Avignon was chosen to be the new home of the Pope’s court.

Like to know more? Visit the website www.wijnvereniging-dionysus.nl or sent an e-mail to wijnvereniging.dionysus@gmail.com”

Every edition, one particular wine or wine region is highlighted by the wine association Dionysus. For this edition the Rhône Valley in France is highlighted, because in May, members of Dionysus will set

off to the Rhône Valley and spend a week there, visiting wine makers, tasting wine and spend quality time with friends. So, never heard of Côte Rôtie or Châteauneuf-du-pape? What is it actually? Keep on reading.

“De Horeca Intermediar”Mark Belt

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What kind of company is it and how big is the company at the moment? “De Horeca Intermediair” is an intermediary company between small hospitality related companies and hospitality talent. Recruiting, selecting and engagement of “talents” to hospitality companies is the main task of owner, me, Mark Belt. In the first stage the talent is employed by “De Horeca Intermediair” but in the end it is the intention that he/she is employed by the client. It is a kind of employment agency. “De Horeca Intermediair” works with qualified employees, graduated from hotel management or other related studies.

Where did the idea come from to start your own company?

The idea to start a company is because I grew up in an enterprising family, my parents have their own hotel/restaurant which is the base of my entrepreneurial spirit. The fact is, that I still see un-hospitable employees working in small hospitality enterprises, therefore I feel

challenged to arrange this for small businesses. Small,just started up companies which do not have time to recruit and select good employees and prefer to focus on their core business. The core business of ‘’De Horeca Intermediair’’ is mediating between hospitality talents and clients, which is resulting into a sustainable employment for years.

Why at this moment? (Concerning the economy) In the hospitality industry there are always fluctuations in seasons (summer/winter) with the economical crisis in mind, it can be an advantage to outsource employees. Because “De Horeca Intermediair” works with another legislation (not the Horeca CAO) it is interesting to work efficiently with our clients. Someone with a 40 hour contract who actually works 20 hours, gets paid for 20 hours. But this also works vice versa.

How did you build your network? From hospitality talent perspective, I approach people who are just graduated

(from school). I search for young professionals who have just graduated; people who might grow within the client-company. Detachment is employment for a longer time, the core business is fixed employment. But “De Horeca Intermediair” also has short-term opportunities.

From company perspective I started with a small network of my parents, but next to that I also searched for new potential clients. The areas in which I operate are: Friesland, Groningen, Drenthe and Overijssel. It always starts with telephone contact, if the company is interested I will visit them. Sometimes, if I see open vacancies on a company’s website I call them with the news that I might have the suited candidate for them.

Mark Belt is 24 years old and a third year student of IHM Stenden. He started his own company: “De Horeca Intermediair”. What kind of company is it? Why at this moment? How does that go with an internship and a social life? Hospitality Delighted asked him all the ins and outs.

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How do you differentiate yourself from competitors? “De Horeca Intermediair” is personal, focused and familiar with the hospitality industry and I am cheaper than my competitors. I think with the clients, at the moment, I am mediating within operating jobs, in the future I prefer to focus more on managerial jobs within the hospitality industry. Competitor employment agencies have a broad target group and focus more on big companies.

You sound busy, how is your social life? At the moment “De Horeca Intermediair” is in a development phase and

the company is doing well. I under estimated the impact of starting my own business. Therefore my social life is on hold at this moment, school is highly important and of course ‘’De Horeca Intermediair’’ is time-consuming.

What about your internship? I am not sure if I will do my internship in my own company since I do not know how the future will be. If I have more clients by November 2013, then I would like to do my internship at “De Horeca Intermediair”. On the other hand, it might be better to

develop myself elsewhere. If I choose to do that, then “De Horeca Intermediair” will stay at the same level as it is at this moment. The next module, I have more time to focus on internship and writing my own proposal. What amount of money do you charge? Do you think that you are going to be rich? We work with detachment contracts; per contract “De Horeca Intermediair” earns a certain percentage of money. But earning a great amount of money is not the core value. Doing something you like and being independent is much more important to me.

Internship Report by Sarina Poel

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Would you like to introduce yourself shortly?

My name is Sarina Poel, I am a 22 year-old International Hospitality Management stu-dent and am living in Boston. In 2011 I left the Netherlands to go to Stenden South Af-rica to take a wine-course at the Cape Wine Acedamy. In March 2012 I left the Nether-lands again to participate in an internship at the Eliot Hotel in Boston.

Why have you chosen for this particular internship and country?

I chose America, because I always wanted to go there. I chose Boston because of its history. I just returned from my trip to South Africa with mixed feelings. It felt good to be home in the Netherlands, in my village with family and friends. And I didn’t know if I was ready to leave again. Be-fore I had to decide where I wanted to go for my intern-ship, I was talking to some friends about going to Amer-ica and I got really excited. My old roommate / friend, told me that she had a sis-ter who did her internship in America at the Eliot Hotel in Boston. She was very enthu-siastic about her experiences and this excited me. I went to Anna Keizer (the placement mentor for Boston at that

time) and asked her if the El-iot hotel needed any interns. They did and I applied for a job at the Eliot Hotel. The general manager Pascale Sch-leafli called me for an inter-view.

‘A few days later , they hired me’

What is your position and what are your tasks?

The Eliot Hotel is a boutique hotel located in the Back Bay Area of Boston, this is a more historical part of Boston with

plenty of restaurants and places to shop. I worked at the front desk and as a Con-cierge at the same time. I was also responsible for reserva-tions and working in the back office. Being a Concierge is a lot of fun, but this was re-ally hard for me at first. As I was new to Boston and didn’t have that much experience with good restaurants/bars or any activities in Boston. After being here for a few months and through my exploration and firsthand experiences, I became an ‘outstanding’ Con-cierge (as the General Man-ager said) and I was able to assist the guests with any pos-

sible concierge requests. After a few months I received more and more responsibilities, I liked handling things by myself without having to ask permis-sion.

Did you have difficulties with adapting to the American culture?

For me it was the first time travelling alone to another country and a different cul-ture. Many things are similar. I compared a lot of things here to the Netherlands, especial-ly in the beginning. The first couple of days, I experienced a lot of unusual, almost weird things. I don’t feel I ever ex-perienced any difficulties, be-cause everything went so well and smooth. I expected the first few weeks to be a little harder or difficult, but I never felt uncomfortable being here. The day that I arrived in Bos-ton I stayed at a Hostel, Joseph Paulauskas (assistant GM) in-troduced me to everyone and everything at the hotel which made me feel more comfort-able and made me comfort-able learning and doing things. After being in the States for three days, I found an apart-ment. On the very first day I was in America I met some people at the Hostel and I am still talking to them and creat-ing a new social network. This felt good, in that way I was not feeling alone and I had the ability to share my experi-ences with them. Some peo-

ple I met were from America which was helpful. Adapting to the American culture went really well.

What do you like/dislike about the US?

I Love Boston! And I am hav-ing such a great year here, I got to know so many people, and did great things: a few trips to New York and to the casino in Connecticut. I have been to Canada, Chicago, Mi-ami, a couple of times Skiing and snowmobiling in New Hampshire, mountain biking an hour outside of Boston, Boat trips in Boston Harbor and a lot more. My advice is just do what you like, go out for dinner and drinks, that is how you get to know people and you will have a great time! There is only one thing I dis-like about being in the US, that it is far away from my home country where my family and friends are.

Did this internship meet your expectations?

My expectations about my in-ternship where different than how working at the Hotel turned out to be. I thought I would work 4 months at the Reservations department, 4 months at the Front Desk and 4 months as a Concierge. In-stead of this, I was working at all the departments at the same time. This can be a chal-lenge and I actually really liked

it. My multi tasking skills were challenged, honed on the job and, often, under extreme conditions. My time spent in Boston exceeded all my ex-pectations.

‘I am having a blast here in

Boston’

If I have the chance, I will defi-nitely do it again.

What is your favorite local dish?

There are a few things I really like here. The list would start with Oysters. The best Oys-ters I have ever tasted are ‘Is-land Creek Oysters’, they are so good! Second is the New England Lobster, could be a tie for first, they are so tasty.

What do you recommend to students going on internship in the US in the future?

I would recommend to eve-ryone who is thinking of going to America, to do it. Before I left to Boston, a lot of people in the Netherlands warned me that Americans can be overwhelming and exagger-ated. However, I have never experienced this, people in Boston are so nice!

My recommendation is to al-ways follow your heart!

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Exchange Report by Elien RingnaldaMy name is Elien Ringnalda, I am a 23 year-old Interna-tional Hospitality Manage-ment student in the third year. I am studying in Sweden for 5 months; the school is called Linnaeus University and is located in Växjö, a city in the south-east of Sweden.

The program that I am study-ing, it is called managing in a glocal context, it is divided in to 4 different courses.: Or-ganization Theories, Leader-ship Theories, Global Strategic Management and Corporate Social Responsibility. At the moment, I am in a course called Leadership Theories. This program is part of the school of business adminis-tration. I’ve chosen for this school, because I wanted to do something else! I re-ally wanted to go to a school where English is a common language and where a lot of exchange students go to. The first impression I had from this school was very good, and Sweden is known for the fact that everyone speaks English very well. So, that’s why this was my first choice and I was accepted too!

Why did I choose for an ex-change instead of a minor? To be honest, the options Stenden offered weren’t re-ally what I wanted to do. I also really wanted to study

abroad, but the options of the Grand tour were quite limited and not what I was looking for. So, when I heard about the Exchange program, I was enthusiastic straight away! Because here, you can find your favorite school, based on its program and location.

‘I have a lot of free time’

Honestly, this study program is not that time consuming, so I have a lot of free time. Therefore relaxing is the ac-tivity I do mostly. A typical Swedish thing is having a Fika, this is a type of coffee date with friends, which is not re-ally a date. On second place is partying and hanging out with friends. Every Wednesday, Fri-day and Saturday I have a par-ty somewhere. On third place, is studying. Fourth place is

walking in and around Växjö. The environment here is very beautiful, it is known for the many lakes, and the city itself is also very nice. On the fourth place is trave-ling and visiting other cities. I’m in a student association here for Exchange students and they offer a lot of trips.

‘I’ve already been to Malmo,

Goteborg and Stockholm’

The school is actually on a campus, and this is compa-rable with an American style campus. This means that all students live on campus in a dorm room. I live in an inter-national building, which by co-incidence, is thé party building

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Exchange Report by Elien Ringnalda of the campus. I share only the kitchen and the common room with my corridor mates, which are four girls and one boy, from countries all over the world. Housing here is ar-ranged for you.

I have met a lot of exchange students here, because those are my roommates, classmates and friends here. I do every-thing with them, what I would do with my friends in Holland. We eat together, hang out and party of course. There are only a few Dutch students here, and they are all boys, so I am forced to hang out with other international students. The Swedish students really stick together and are not re-ally willing to put any effort in exchange students, unfortu-nately. But I do have a Swedish buddy, who helped me with a lot of practical things, but we also have fikas together.

Sweden is in a lot of things quite similar to Holland. I guess the main differences are the eating/drinking habits. In Holland, we eat a lot of bread and only one ‘warm meal’ a day. Here, everyone has differ-ent eating habits and overall,

they eat a lot of quite heavy food. I really miss some basic Dutch food, like ‘hagelslag’ and ‘ontbijtkoek’.

Furthermore, in Holland, we always have an excuse to have a beer or glass of wine. The Swedish only drink dur-ing the weekends and when they drink, they drink a lot. Another big difference, is that everything is very expensive, especially alcohol! There are special stores, Systembolaget, here that only sell hard liquor. So we have to go to the city centre to buy a bottle of wine or other drinks.

I am really happy here. Of course, I do miss home and Holland sometimes, but over-all I am really glad I’ve joined this program. The only thing is the weather, it is so cold here! And there is snow all the time! But I am really looking for-ward to spring, everyone says it is so beautiful here then..Should I recommend other students to do an exchange, most definitely yes! The ex-change program is not that

known on Stenden, I heard about it from a friend, but probably wouldn’t have known about it otherwise. But this is too bad, because there are so many options you can choose from, and really choose a course you want to follow. You are not that restricted to the courses Stenden offers you and be-cause you probably go some-where alone, you are forced to make new friends and broaden your perspective!

‘Just do it!’

But be aware that arranging something like this takes a lot of time, so start arranging it on time!I just want to say, I think this is an experience everyone should do! You learn so much when you do something like this. You have to start all over again when you look at making friends and making a house feel like home. And it isn’t always easy, especially in the beginning, when every-thing and everyone is new, but when you just go out and make friends, it will make you so much more confident and stronger. You will find out how easy it is to make friends and start over again somewhere completely new. I know for sure, that after five months, saying goodbye to my friends here and Sweden will be so hard, but I will be so happy I did it!!

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Grand-Tour Report by Hjälmar Sinke

My name is Hjälmar Sinke, I am a 25 year-old Leisure Man-agement student in the third year. I have chosen to do one module, Event Management 1, in Qatar.

Why have you chosen for Qatar?

Of all the possibilities of the grand tour, I wanted to do something most people wouldn’t choose. Many are

not well known with the coun-try Qatar, just like I was. But after some research, I thought this was a great way to vistit a country which is completely different in terms of thinking, socially and culturally.

What was your first impression of this country?

The country is a mix of mod-ern Western civilization with an Arabic touch in every cor-ner of the country.

What are the most noticable differences between your coun-try and Qatar?

The biggest difference which I faced was the mentality of the people living in Qatar. If some-thing needs to be fixed, it can take some time before it’s actually fixed.

What thing/activity will you never forget?

The best thing I’ve done so far is meeting with my friends for a road trip in to the desert. It is a really cool experience to see hundreds of cars race through the desert. Before the sunset, we started a bar-becue at the waterline. The evening is so beautiful with the big moon, bright stars and

a nice spicy chicken on the barbecue.

‘It was just a moment of true

friendship and fun’

Where do you sleep and did you have to arrange this yourself?

I sleep with roommates in one of the three apartments, two are situated behind Hamad Hospital center for women, the third is in a compound and is only used when there are a lot of grand tour stu-dents. The apartments are ar-ranged by Stenden Qatar and they are basic in terms of ap-pliances and possibilities. Due to the warm weather every bedroom has its own air con-ditioning.

What was the most difficult thing you had to organize, to be able to go on grand tour?

For me, personally, it was the tickets, not because of Doha or Qatar, but because I do a special grand tour. I’m the first who does the grand tour in Qatar and in South Africa. It

was really difficult to get the right airplanes at the right times due to the fact that the academic years of Qatar, South Africa and the Neth-erlands are different. So the flights had to be a tight fit, so I could join both the minors.

Do you already know or have an idea where you are going to do your internship? And is there a link between your minor/abroad experience and your future internship?

‘Both my minors, events 1 and wild life management are useful during my internship’

Yes, I have already arranged my internship, two weeks before I left I had the intake at Jora Entertainment. An company which is special-ized in concept development of theme parks, attractions, haunted houses (with actors) and zoos.

Have you made the right deci-sion to do your exchange here?

I do think I would make a dif-ferent choice if I knew more about the minors then I did now. But, if I would sum it all up, this is truly a unique op-portunity and it’s a pity most people think this is a bad country or that the Qatari are not sophisticated. This country shows, actually, what it is to be friendly and how to find the right balance between their own culture and the western civilization.

Would you recommend other students to go to Qatar?

I would definitely recom-mend other students to visit Qatar, it’s really a different and unique destination. In the past weeks I’ve studied here, I learned a lot about the cul-ture, visited beautiful places and have eaten new kinds of food.

Do you have any additional tips for other students?

Qatar is a small country, with not much to do. Of course you can visit all the special places, but you’ll be done within a week or three. The biggest tip I can give is to make friends here. Go with them on trips and weekends off. The students at Stenden Qatar are really friendly and they know the best places for food, friends, relaxing and spe-cial places.

Please indicate here other points of attention, or a story that you would like to share.

Keep in mind that Qatar is a different way of living, eve-rything is going Inshallah (meaning: if God allows it) This means that people can be later, assignments will not always be directly done and everything will take time. This was something I really had trouble with, but in time you’ll learn to let it go and continue on your own.

Elleke Groot | 21 Year 3 | IHM | Dutch

Minor: I followed my first minor in the Netherlands; Humanitarian Assistance 1 and I did my second minor in South Africa; Humanitarian Assistance 2.Internship: I would like to do my internship in a congress company; Regardz @ Amsterdam, VNU Exhibitions @ Utrecht or another company. I still have to figure it out.10 years from now? In ten years, I finished my pre-master + master, traveled for at least one year in Australia or South America. Hopefully I bought a house together with my boyfriend, Rowan, in Haarlem and have a lot of experience within the congress branch. I would like to have a job where I can grow.

Trudy van Hattum | 20Year 3 | IHM | Dutch

Minor: Currently I am doing the theoretical part of the minor Humanitarian Assistance man-agement. Next module I will do the practical part in South-Africa. Internship: I am in the middle of the orientation phase. So, I am looking for what kind of company and in what function I want to do my internship. However, I am thinking about doing my internship at a non-profit organization. Or an internship at a theatre would also be very nice. And probably, I will do the internship in Holland. I am not attracted to hotel chains. 10 years from now? It could be that I will be in the jungle of Africa helping people, but it could also be that I am a civil housewife 10 years from now. Although the first option would sound like a better plan!

What do you want to be when you are older?

“Where have you done your minor, where are you going to do your internship and where do you see yourself 10 years from now?”

Student’s Voice

30

Danielle van Deun | 22Year 3 | IHM | Dutch

Minor: At the moment I am enrolled in the minor Event Management 1 in Bali and afterwards I am going to Thailand to study the minor Event Management 2. Internship: I am not sure where to do my internship, because I still have to arrange my internship. But I am sure it will be in Holland and not in a hotel. 10 years from now? I really do not know where I see myself 10 years from now. Maybe I am in Spain and hopefully with my own hospitality company.

Conny van Straaten | 20 Year 3 | IHM | Dutch

Minor: At the moment I am doing Spa & Health Management 1 in Thailand and going to do Spa & Health Management 2 in Bali. Internship: I am going to do my internship at the Victoria Hotel Amsterdam, PPHE Hotel Group, in the HRM department. 10 years from now? Having Lots of experience in different fields: E.G. stewardess, hostess, Spanish language course in Argentina, working for +/- 3 à 4 months on a Cruise Ship.

Rosario Andronaco | 22 Year 3 | IHM | Italian

Minor: I am going on exchange, so I am going to follow the course of a Partner University. If I had to choose a minor I would have chosen the Rooms Division minor and the Heritage minor. Internship: Internship on Norwegian Cruise Line. 10 years from now? In 10 years I’ll work in my home town as a manager in one of the ho-tels there, or better said, that’s what I would like to be.

Aline Heinzelman | 23 Year 4 | IHM | German

Minor: I have done Event Management 1 on Bali and Lodge Management in South Africa. Internship: I’ll be doing my internship in Fort Lauderdale at the Hilton Beach Resort. 10 years from now? Probably back in Germany in a city close to my parent’s home and still working within the hospitality industry.

Ilse Ruben | 22 Year 3 | IHM | Dutch

Minor: I have been to Bali and Thailand for the minors Event Management 1 and 2. Internship: I would like to do my internship in the northern part of the Netherlands in the wellness industry as a beauty manager. I was thinking of beauty/sauna Peize. 10 years from now? I would like to work in a spa and health company or in a spa and health department of a hotel.

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HospitalityDelighted

Colofon

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Chief EditorNiels van Felius

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We would like to thank the following for their co-operationNiek van den AdelHans SteenbergenMark BeltElien Ringnalda Hjälmar SinkeSarina PoelJodie Steiger