hope starts here€¦ · rappahannock area community services board fy2018 600 jackson street...

rappahannock area community services board fy2018

600 Jackson StreetFredericksburg, VA 22401 540.373.3223 www.rappahannockareacsb.org

hope starts here

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Hope Starts Here

F Y 2 0 1 8 A N N U A L R E P O R T

RAPPAHANNOCK AREA COMMUNITY SERVICES BOARD

rappahannock area

RACSB believes in a community where everyone has the opportunity to achieve maximum potential and receive maximum respect.

To realize this vision, we roll up our sleeves to lend a hand. We work at the intersection of hope and health to provide support services across the full life-cycle of complex behavioral health needs. Through collaboration, we empower individuals in our community with the tools, services, supports, and care they need to meet and surpass personal expectations.

We are strongest when all of our neighbors are healthy, happy, and harmonious. Regardless of causes, conditions, or financial means, anyone who walks through our doors will find a little lift or a lifetime of support. Together, we can take the first step toward stabilizing day-to-days and defining tomorrows.

COMMUNITY SERVICES BOARD An RACSB employee recently stopped at a local coffee shop when someone spied her employee badge.

DIRECTOR’S MESSAGE

“You work at RACSB?” she said. “I will always be grateful; you changed our lives.”

In Fiscal Year 2018, we weathered a lot of transitions and revisions in the world of behavioral healthcare. In some ways, it’s an exciting time to be in the field—we get to see some new services with a lot of promise. But it can also induce anxiety as we navigate changes to finances, regulations, and accuity of needs.

I am so proud that RACSB has been able to use ingenui-ty, flexibility, and a talented workforce to overcome new challenges and remain committed to our core mission: improving lives in our community.

And I’m excited to see what the next year brings.

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a painting by a guestSunshine Lady House

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RACSB served

individuals27,356

in FY 2018

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Support CoordinationResidential

Respite CareDay Support

services

developmnental disability

individuals2,585received developmental disability services in FY 2018

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“We’ve finally seen the dust settle from the Waiver redesign and can now safely say that if we continue

at our current capacity, we can subsidize valuable and needed developmental disability services at RACSB.”

-Steve Curtis, ID Residential Coordinator

Each year, the Stonewall Estates Group Home throws a luau for all of the individuals who use our developmental disability residential services.

Residential Services

Residents of the Wolfe Street Intermediate Care Facility enjoyed a trip to the National Zoo.

FY18 Highlights: The annual Journey of Hope features a night of dinner and dancing. College students bicycle across the country raising awareness of developmental disability. Rappahannock Adult Activities hosts the team in the last leg of its journey before reaching the finish line in Washington, DC.

Day Support Services

Angie Ringersma, coordinator of the Parent Education Infant Development program, compared FY 18 to a

roller coaster. Things changed rapidly. Some moments were low, some were high, and some threw everyone for a loop. There was screaming and laughing—occa-sionally at the same time. But at the end of the track, riders felt exhilirated and ready to go for another ride.

SeRviCeS

early intervention

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Our early intervention program served 1,062 infants and toddlers in Fiscal Year 2018. Our caseload has increased significantly and we now serve more infants and toddlers in early intervention than all but two other community services boards in Virginia. While it can be challenging to keep up with that demand, our program managers are thrilled to see so many tiny tykes with developmental delays get the

treatment they need to grow to their fullest potential.

The ear l iest years are excit ing—fi l led with many f i rsts—smi les , words, steps. When your chi ld isn’t meet ing developmental mi lestones, i t can be scary and lonely. But fami l ies

don’t have to face developmental delays a lone. We can help determine i f a baby or toddler needs some extra support .

We wi l l schedule a screening, where the infant or toddler is assessed by our staff members from var ious f ie lds , inc luding ear ly chi ldhood specia l educat ion, occupat ional therapy, speech/language therapy, and physical therapy. These screenings are free. If a chi ld is e l ig ib le for services , those are provided based on abi l i ty to pay and no one

is denied services because of an inabi l i ty to pay. If a fami ly has pr ivate insurance, that company wi l l be bi l led for services.

We offer a wide range of services a imed to minimize any developmental delays. These services are provided in the home. Our staff work with parents to bui ld the chi ld ’s sk i l ls .

1,062babies and toddlersreceived early intervention services in FY 2018

Outpatient TherapyAssertive Community Treatment

Peer ServicesCase Management

Medication ManagementEmergency ServicesJail-based ServicesResidential Services

Day Services

SeRviCeS

mentalhealth

individuals14,556received mental healthservices in FY 2018

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Med

icat

ion

Man

agem

ent

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FY18 Highlights: The program welcomed 15 new residents, eight from Western State Hospital. The referral process from the hospital can be complex, but staff worked hard to make the transition as smooth as possible for adults with mental illness.

Mental Health Residential Services “I am incredibly grateful for having the opportunity to regain my health and strength in order to have a REAL

chance at a successful, happy, healthy future.”-Sunshine Lady House guest

Guests often rave about peer support specialists, who provide guidance from people who’ve been in their shoes. Mindy Persutti and Lauren Ball are two peer support specialists who work at SLH.

Crisis Stabilization at the Sunshine Lady House for Mental Health and Wellbeing

FY18 Highlights: In addition to saving countless lives, SLH also saves trees. Staff and guests recycled more than 3,000 pounds of paper, and used conservation efforts to save an additional 2,000 sheets of paper.

“The Medical Team exercised awesome flexibility and adaptability as we managed the departure of several clinicians, hiring of others, loss of family members of staff, two surgeries for one clinician as well as celebrating a birth with two more babies due. Teamwork is the fuel to overcome adversity and at the same time is the cake of celebration.”

-Dr. Scott Young, medical services director

Emergency Services staff train first responders to recognize and respond to mental health crises.

Peer ServicesCase Management

Medication Assisted TreatmentProject LINK

Outpatient ServicesDrug Treatment Court

Detox

SeRviCeS

substance use disorder

individuals3,113received substance use disorder services in FY 2018

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For residents of the greater Freder-icskburg area, the Rappahannock Area Community Services Board works to reverse the scary trend of overdose deaths by saving lives through prevention and treatment. The agency offers a range of sup-ports, including crisis intervention, Medication-Assisted Treatment, prevention training, and peer-run groups.

“When it comes to seeking help, earlier is better,” Executive Director Jane Yaun said. “But we are dedicated to sparking hope for every part of the journey—whether someone comes to us at the first steps or in the throes of a crisis.”

RACSB started offering med-ication-assisted treatment in July, with help from the Virginia Department of Behavioral Health

stemming the tide

Sherry Norton-Williams teaches REVIVE! at Germanna Community College.

RACSB Substance Abuse Services providers talk about Medication-Assisted Treatment. and Developmental Services, which provided grants to fight the opioid epidemic. MAT mitigates withdrawal symptoms, diminishes cravings for opiates and helps the brain return to normal. Studies show that this is one of the most effective methods for treating opioid use disorder.

“We’ve already seen many success stories,” said Pat Bischoff, Fredericksburg clinic coordinator. “Individuals who have struggled for years are reclaiming their lives and working toward recovery.”

Additionally, RACSB offers REVIVE! training to the community, teaching area residents to reverse opioid overdoses and save lives. RACSB partnered with the Rappahannock Area Health District to offer a free dose of naloxone to people who complete the training.

individuals98received MAT services in FY 2018

295were trained to reverse opioid overdoses.

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SeRVICeSYOuTH PREVENTION PROgRAMS

SuICIDE PREVENTIONRAPPAhAnnOCk AREA kidS On ThE BlOCkHEALTHY FAMILIES RAPPAHANNOCK AREA

MENTAL HEALTH FIRST AIDuNDERSTANDINg ACES

LOCK AND TALK VIRgINIA

pREvEnTIOn

mental health first aid

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One in five Americans has a mental illness, but many are reluctant to seek help or might not know where to

turn for care. Just as CPR helps people without clinical training assist an indi-vidual having a heart attack, Mental Health First Aid prepares participants to help someone experiencing a men-tal health crisis. Rappahannock Area Community Ser-vices Board offers Mental Health First Aid courses and was lauded for its ef-forts in to provide life-saving skills to the community. The National Council for Behavioral Health celebrates or-ganizations that taught five or more Mental Health First Aid courses be-tween June and September 2018. Rappahannock Area Community Ser-vices Board taught 10 courses during those three months, and is proud to champion the program.

“The organizations supporting Mental Health First Aid want all Americans to know how to identify and respond to someone who needs help,” said Linda Rosenberg, President/CeO of the Na-tional Council. “They play a critical role, giving MHFA instructors the opportu-nity to educate their communities, and that value can’t be understated.”

Mental Health First Aid teaches partic-ipants a five-step action plan to identi-fy, understand and respond to signs of mental health or substance use prob-lems and offer support and help. In 10 years, it has become a movement—more than 1 million people are certi-fied and that number grows every day.

RACSB started offering Mental Health First Aid in 2014. In the past two years, the agency added a higher education module and a public safety curriculum.

In Fiscal Year 2018, RACSB prevention staff taught 439 individuals in 22 differ-ent classes.

“Since the Rappahannock Area Commu-nity Services Board began offering this training in 2014, more than 1,300 com-munity members have become Mental Health First Aiders,” said Prevention Ser-vices Coordinator Michelle Wagaman. “This is important because mental health challenges are common and often mis-understood. The more we can do to in-crease knowledge and have a shared conversation, the more we can do to reduce the stigma around mental illness. We want to foster a community of well-ness that supports hope and recovery. ”

For more information or to participate in a Mental Health First Aid training in the Fredericksburg area, visit www.rap-pahannockareacsb.org. To learn more about Mental Health First Aid USA, visit www.MentalHealthFirstAid.org.

instructors kari norris (left) and Sherry norton-Williams teach Mental health First Aid at a Spotsylvania County church. This crucial training helps the public gain a better understanding of mental health conditions and of the best ways to help

someone experiencing an emotional crisis.

individuals1,357received prevention services in FY 2018

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Poverty. Abuse. Neglect. Nearly 50% of American children have had an adverse experience before the age of 18. And, on average, people who experienced six or more traumatic situations in their childhood live about 20 years less than those with no trauma.Scientists have been studying Adverse Childhood Experiences for years, and the research shows that children who live in toxic en-vironments grow into adults who struggle with substance use dis-order, mental illness, suicidal tendencies, and other health issues. As an ACE score increases, so does the risk of serious health, social, and emotional issues. But it doesn’t have to be that way. One stable and caring relation-ship can mitigate the impacts of trauma. So, Rappahannock Area Community Services Board offers free training to help the public learn more about the effects of ACEs and the ways to build resil-ience in the community. Participants will learn how ACEs affect brain development and how that, in turn, affects behavior and health. Understanding ACEs will show the importance of being a positive influence and teach ways to help people overcome troubling ex-periences. To learn more, register, or request this training for your organi-zation, contact Jennifer Bateman at 540/374-3337, ext. 100 or [email protected].

A NURTURINg CoMMUNITY

CREATInG

Right: Kenmore Club staff and interns joined trainer Amy Jindra at the Understanding ACEs and Building Resilient Communities training.

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EMERGENCY SERVICESFredericksburg: 540-373-6876Stafford: 540-373-6876Spotsylvania: 540-373-6876Caroline: 804-633-4148King George: 540-775-5064

ADMINISTRATION600 Jackson StreetFredericksburg, VA 22401540-373-3223 V/TTY

CONSUMER AFFAIRS ADVOCATE540-899-4616

OUTPATIENT & CASE MANAGEMENTFredericksburg Clinic 600 Jackson StreetFredericksburg, VA 22401540-373-3223 V/TTY

Spotsylvania County Clinic 7424 Brock RoadSpotsylvania, VA 22553540-582-3980 V/TTY

Stafford County Clinic15 Hope Road Stafford, VA 22554540-659-2725 V/TTY

Caroline County Clinic 19254 Rogers Clark BoulevardRuther Glen, VA 22546804-633-9997 V/TTY

King George County Clinic8479 St. Anthony’s RoadKing George, VA 22485540-775-9879 V/TTY

DAY SUPPORT SERVICESRappahannock Adult Activities (RAAI)750 Kings HighwayFredericksburg, VA 22405540-373-7643

The Gathering Place (RAAI)19254 Rogers Clark BoulevardRuther Glen, VA 22546804-633-5721

Spotsylvania County Clinic (RAAI)7424 Brock RoadSpotsylvania, VA 22553540-582-7200

Stafford County Clinic (RAAI) 15 Hope RoadStafford, VA 22554 540-659-8527

King George County Clinic (RAAI)8479 St. Anthony’s RoadKing George, VA 22485540-775-6590

Psychosocial Rehabilitation Program Kenmore ClubBarbara C. Terry Building632 Kenmore AvenueFredericksburg, VA 22401540-373-7737

EARLY INTERVENTIONParent Education-Infant Development Program700 Kenmore AvenueFredericksburg, VA 22401540-372-3561

Infant & Toddler Connection of the Rappahannock Area540-372-3561877-268-4169 (toll-free)

PREVENTION SERVICESDARE To Be You, Media Ready/ Media Detective. Second Step & Too Good for DrugsBowman Center3302 Bourbon StreetFredericksburg, VA 22408540-374-3337

Healthy Families - Rappahannock AreaBowman Center3302 Bourbon StreetFredericksburg, VA 22408540-374-3366

Project LINK600 Jackson StreetFredericksburg, VA 22401540-891-3132

Program for Teen ParentsBowman Center3302 Bourbon StreetFredericksburg, VA 22408540-374-3337(Spotsylvania County Only)

Rappahannock Area Kids on the Block (RAKOB)3302 Bourbon Street Fredericksburg, VA 22408540-940-2325

RESIDENTIAL SERVICES Crisis Stabilization Program at the Sunshine Lady House for Mental Health Wellness & Recovery615 Wolfe StreetFredericksburg, VA 22401540-374-3386

Mental Health Supportive Residential Services401 Bridgewater StreetFredericksburg, VA 22401540-899-4516

Intellectual Disability Residential Services Bowman Center3302 Bourbon StreetFredericksburg, VA 22408540-899-4358

Sponsored Placement Program & Supported Living Bowman Center3302 Bourbon StreetFredericksburg, VA 22408 540-899-4436 or 373-9891

RESPITE SERVICES Myers Drive Respite Group Home 10 Myers DriveFredericksburg, VA 22405540-899-4670

SPECIALIZED TRANSPORTATION460 Lendall LaneFredericksburg, VA 22405540-899-4331

Hope is Here.

“Butterflies! Taken from the back page of our monthly publication. Participants enjoyed taking them home to color with their families. I asked that after they were colored if they would like, we could hang them in the van. They were de-lighted with the outcome.”-Teresa Rehor, van driver

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TRAnSpORTATIOnSeRVICeS

SPeCIALIzed

812,896miles in FY18.

Our vans traveled


600 jACKSON STREETfREDERICKSBURG, VA 22401WWW.RAPPAHANNOCKAREACSB.ORG

hope starts here€¦ · rappahannock area community services board fy2018 600 jackson street...

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