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HSD Hochschule Düsseldorf University of Applied Scienses W Fachbereich Wirtschaftswissenschaften Faculty of Business Studies IT Applications in Business Analytics Business Analytics (M.Sc.) IT in Business Analytics SS2016 / 01 Introduction Thomas Zeutschler SS 2016 - IT Applications in Business Analytics - 1. Introduction 1

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Page 1: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDHochschule Düsseldorf

University of Applied Scienses

WFachbereich Wirtschaftswissenschaften

Faculty of Business Studies

IT Applications in Business Analytics

Business Analytics (M.Sc.)

IT in Business Analytics

SS2016 / 01 – Introduction

Thomas Zeutschler

SS 2016 - IT Applications in Business Analytics - 1.

Introduction 1

Page 2: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Lecturer

SS 2016 - IT Applications in Business Analytics - 1. Introduction 2

Thomas Zeutschler

Head of Analytics Center of Excellence and

Lead Architect for Business Intelligence

at Henkel AG & Co. KGaA, Düsseldorf

HSD

Faculty of Business Studies

Associate Lecturer

IT Applications in Business Analytics

Page 3: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Let‘s get started…

SS 2016 - IT Applications in Business Analytics - 1. Introduction 3

Page 4: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Targets of Module and Lectures

SS 2016 - IT Applications in Business Analytics - 1. Introduction 4

German

“Die Studierenden erlernen die Anwendung praxisrelevanter IT-

Werkzeuge (für Business Analytics) anhand von Fallstudien.”

English

“Students will learn to apply analytical tools on business problems.”

American English

“We’ll try make you a Bruce Willis in Analytics.”

Page 5: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Scope of Module and Lectures

SS 2016 - IT Applications in Business Analytics - 1. Introduction 5

Advanced Analytics“Advanced Analytics is the

autonomous or semi-

autonomous examination of

data or content using

sophisticated techniques and

tools, typically beyond those of

traditional business intelligence

(BI), to discover deeper

insights, make predictions, or

generate recommendations.”http://www.gartner.com/it-glossary/

Page 6: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

In Scope / Out of Scope

SS 2016 - IT Applications in Business Analytics - 1. Introduction 6

Data Science

Data Mining, Text Mining

Predictive Analytics, Simulation, Machine Learning

Database Technologies

Information Retrieval

Data Analysis

Text Analysis, Semantic Web, XML

Data Warehouse, Data Mart, ETL

In Memory Technologies

Reporting, OLAP

Data and Decision Modelling

Data Visualization

Data Quality Management, Data Protection

Specific Business Applications ► Case Studies

Page 7: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Product

Quality

Price Prediction

Next Best Offer

Customer Churn

Sensor Data

Process

Optimization

Sales

Forecasting

Fraud

Detection

IoTPredictive

Maintenance

Web & Social

Analytics Sentiment

Analysis

Deep

LearningFinancial

SimulationPattern

Detection

Analytical

Apps

Customer

Segmentation

Basket

Analysis

Up-/Cross-Selling

News &

AlertsText

MiningData

Visualization

SS 2016 - IT Applications in Business Analytics - 1. Introduction

Application of Analytics in Business Science

7

Page 8: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Sequence of Lectures

SS 2016 - IT Applications in Business Analytics - 1. Introduction 8

Introduction 1st April 2016

Methodology and process model for analytics (CRISP DM)

Tools, technologies and data sources

The R Programming Language

KNIME

Case Study 1

Case Study 2

Case Study 3

Wrap Up 8th July 2016

1

2

3

4

5

6

9

12

15

Theory

Tools Training

Hands On Case Studies

Page 9: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Analytics Value Chain

SS 2016 - IT Applications in Business Analytics - 1. Introduction 9

Page 10: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

communicate,

decide,

take action

“leverage insights”

ActionInsight

process and

evaluate data,

derive insights

“data modelling”

Information

understand,

transform and

structure data

“data understanding”

Analytics Value Chain

SS 2016 - IT Applications in Business Analytics - 1. Introduction 10

Data

identify, access,

store and

manage data

“data discovery”

Page 11: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

ActionInsightInformation

Analytics Value Chain – Technology Building Blocks

SS 2016 - IT Applications in Business Analytics - 1. Introduction 11

Data

(Big) Data Management

Data Acquisition Data Modelling & Analytics Automation

Page 12: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Technology Building Blocks – Your lost…

SS 2016 - IT Applications in Business Analytics - 1. Introduction 12

Page 13: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

ActionInsightInformationData

Module – Focus Technologies

SS 2016 - IT Applications in Business Analytics - 1. Introduction 13

(Big) Data Management

Data Acquisition Data Modelling & Analytics Automation

not relevantInternet

Page 14: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Adventures in Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 14

Page 15: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

ExerciseVisualize the successive losses

in men of Napoléon's French

army troops in the Russian

campaign 1812-1813.

The Beauty of Evidence

SS 2016 - IT Applications in Business Analytics - 1. Introduction 15

Page 16: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

ExerciseVisualize the successive losses

in men of Napoléon's French

army troops in the Russian

campaign 1812-1813.

The Beauty of Evidence

SS 2016 - IT Applications in Business Analytics - 1. Introduction 16

Map of the successive losses in men

of the French army in the Russian campaign 1812-1813by Charles Jospeh Minard in 1869

Page 17: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

The Force of Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 17

Page 18: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

The Force of Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 18

Page 19: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

The Force of Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 19

Page 20: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

The Force of Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 20

Page 21: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

The Force of Analytics

SS 2016 - IT Applications in Business Analytics - 1. Introduction 21

Page 22: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Data Scientist

SS 2016 - IT Applications in Business Analytics - 1. Introduction 22

Page 23: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

9 Skills You Need to Become a Data Scientist

SS 2016 - IT Applications in Business Analytics - 1. Introduction 23

Technical Skills: Analytics1. Education Data scientists are highly educated – 88% have at least a Master’s degree and 46%

have PhDs – and while there are notable exceptions, a very strong educational background is

usually required to develop the depth of knowledge necessary to be a data scientist. Their most

common fields of study are Mathematics and Statistics (32%), followed by Computer Science (19%)

and Engineering (16%).

2. Analytical Tools In-depth knowledge of at least one analytical tool, for data science R is

generally preferred.

Page 24: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

9 Skills You Need to Become a Data Scientist

SS 2016 - IT Applications in Business Analytics - 1. Introduction 24

Technical Skills: Computer Science 3. Python Coding Python is the most common coding language I typically see required in data

science roles, along with Java/C#, Perl, or C/C++.

4. Hadoop Platform Although this isn’t always a requirement, it is heavily preferred in many cases.

Having experience with Hive or Pig is also a strong selling point. Familiarity with cloud tools such as

Amazon S3 or Microsoft Azure can also be beneficial.

5. SQL Database/Coding Even though NoSQL and Hadoop have become a large component of

data science, it is still expected that a candidate will be able to write and execute complex queries in

SQL.

6. Unstructured data It is critical that a data scientist be able to work with unstructured data,

whether it is from social media, video feeds or audio.

Page 25: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

9 Skills You Need to Become a Data Scientist

SS 2016 - IT Applications in Business Analytics - 1. Introduction 25

Technical Skills: Computer Science 7. Intellectual curiosity No doubt you’ve seen this phrase everywhere lately, especially as it

relates to data scientists. Frank Lo describes what it means, and talks about other necessary “soft

skills” in his guest blog posted a few months ago.

8. Business acumen To be a data scientist you’ll need a solid understanding of the industry you’re

working in, and know what business problems your company is trying to solve. In terms of data

science, being able to discern which problems are important to solve for the business is critical, in

addition to identifying new ways the business should be leveraging its data.

9. Communication skills Companies searching for a strong data scientist are looking for

someone who can clearly and fluently translate their technical findings to a non-technical team, such

as the Marketing or Sales departments. A data scientist must enable the business to make decisions

by arming them with quantified insights, in addition to understanding the needs of their non-technical

colleagues in order to wrangle the data appropriately. Check out our recent flash survey for more

information on communication skills for quantitative professionals.

Page 26: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Lecture Summary & Homework

SS 2016 - IT Applications in Business Analytics - 1. Introduction 26

Page 27: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Lessons Learned

SS 2016 - IT Applications in Business Analytics - 1. Introduction 27

Scope and lectures of module “IT applications in business analytics”.

Analytics is a very wide and depth field of science, methodologies,

technologies and professional business.

Data and analytics is the #1 driver for new business models.

Mastering data and analytics is a competition advantage.

“Analytics is Fun!” Bruce Willis

Page 28: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Resources

SS 2016 - IT Applications in Business Analytics - 1. Introduction 28

Analytics Site

https://www.informs.org/

http://www.kdnuggets.com/

https://www.kaggle.com/

Analytics Literature (eBooks)

http://www.mckinseyonmarketingandsales.com/ebook-big-data-

analytics-and-the-future-of-marketing-sales

Page 29: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Prepare your laptop / infrastructure…

Download and install R and R-Studio R >>> https://cran.rstudio.com/

R-Studio >>> https://www.rstudio.com/products/rstudio/download/

Register, download and install KNIME KNIME >>> http://www.knime.org

Register for Azure For individual purposes: https://azure.microsoft.com/de-de/free/

For course purposes: already done

Get Prepared (Homework)

SS 2016 - IT Applications in Business Analytics - 1. Introduction 29

Page 30: Hochschule Düsseldorf Fachbereich ...€¦ · Web & Social Analytics Sentiment Analysis Deep Learning Financial Simulation Pattern Detection Analytical Apps Customer Segmentation

HSDFaculty of Business Studies

Thomas Zeutschler

Associate Lecturer

Any Questions?

SS 2016 - IT Applications in Business Analytics - 1. Introduction 30