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HSDHochschule Düsseldorf
University of Applied Scienses
WFachbereich Wirtschaftswissenschaften
Faculty of Business Studies
IT Applications in Business Analytics
Business Analytics (M.Sc.)
IT in Business Analytics
SS2016 / 01 – Introduction
Thomas Zeutschler
SS 2016 - IT Applications in Business Analytics - 1.
Introduction 1
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Lecturer
SS 2016 - IT Applications in Business Analytics - 1. Introduction 2
Thomas Zeutschler
Head of Analytics Center of Excellence and
Lead Architect for Business Intelligence
at Henkel AG & Co. KGaA, Düsseldorf
HSD
Faculty of Business Studies
Associate Lecturer
IT Applications in Business Analytics
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Let‘s get started…
SS 2016 - IT Applications in Business Analytics - 1. Introduction 3
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Targets of Module and Lectures
SS 2016 - IT Applications in Business Analytics - 1. Introduction 4
German
“Die Studierenden erlernen die Anwendung praxisrelevanter IT-
Werkzeuge (für Business Analytics) anhand von Fallstudien.”
English
“Students will learn to apply analytical tools on business problems.”
American English
“We’ll try make you a Bruce Willis in Analytics.”
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Scope of Module and Lectures
SS 2016 - IT Applications in Business Analytics - 1. Introduction 5
Advanced Analytics“Advanced Analytics is the
autonomous or semi-
autonomous examination of
data or content using
sophisticated techniques and
tools, typically beyond those of
traditional business intelligence
(BI), to discover deeper
insights, make predictions, or
generate recommendations.”http://www.gartner.com/it-glossary/
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
In Scope / Out of Scope
SS 2016 - IT Applications in Business Analytics - 1. Introduction 6
Data Science
Data Mining, Text Mining
Predictive Analytics, Simulation, Machine Learning
Database Technologies
Information Retrieval
Data Analysis
Text Analysis, Semantic Web, XML
Data Warehouse, Data Mart, ETL
In Memory Technologies
Reporting, OLAP
Data and Decision Modelling
Data Visualization
Data Quality Management, Data Protection
Specific Business Applications ► Case Studies
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Product
Quality
Price Prediction
Next Best Offer
Customer Churn
Sensor Data
Process
Optimization
Sales
Forecasting
Fraud
Detection
IoTPredictive
Maintenance
Web & Social
Analytics Sentiment
Analysis
Deep
LearningFinancial
SimulationPattern
Detection
Analytical
Apps
Customer
Segmentation
Basket
Analysis
Up-/Cross-Selling
News &
AlertsText
MiningData
Visualization
SS 2016 - IT Applications in Business Analytics - 1. Introduction
Application of Analytics in Business Science
7
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Sequence of Lectures
SS 2016 - IT Applications in Business Analytics - 1. Introduction 8
Introduction 1st April 2016
Methodology and process model for analytics (CRISP DM)
Tools, technologies and data sources
The R Programming Language
KNIME
Case Study 1
Case Study 2
Case Study 3
Wrap Up 8th July 2016
1
2
3
4
5
6
9
12
15
Theory
Tools Training
Hands On Case Studies
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Analytics Value Chain
SS 2016 - IT Applications in Business Analytics - 1. Introduction 9
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
communicate,
decide,
take action
“leverage insights”
ActionInsight
process and
evaluate data,
derive insights
“data modelling”
Information
understand,
transform and
structure data
“data understanding”
Analytics Value Chain
SS 2016 - IT Applications in Business Analytics - 1. Introduction 10
Data
identify, access,
store and
manage data
“data discovery”
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
ActionInsightInformation
Analytics Value Chain – Technology Building Blocks
SS 2016 - IT Applications in Business Analytics - 1. Introduction 11
Data
(Big) Data Management
Data Acquisition Data Modelling & Analytics Automation
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Technology Building Blocks – Your lost…
SS 2016 - IT Applications in Business Analytics - 1. Introduction 12
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
ActionInsightInformationData
Module – Focus Technologies
SS 2016 - IT Applications in Business Analytics - 1. Introduction 13
(Big) Data Management
Data Acquisition Data Modelling & Analytics Automation
not relevantInternet
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Adventures in Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 14
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
ExerciseVisualize the successive losses
in men of Napoléon's French
army troops in the Russian
campaign 1812-1813.
The Beauty of Evidence
SS 2016 - IT Applications in Business Analytics - 1. Introduction 15
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
ExerciseVisualize the successive losses
in men of Napoléon's French
army troops in the Russian
campaign 1812-1813.
The Beauty of Evidence
SS 2016 - IT Applications in Business Analytics - 1. Introduction 16
Map of the successive losses in men
of the French army in the Russian campaign 1812-1813by Charles Jospeh Minard in 1869
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
The Force of Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 17
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
The Force of Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 18
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
The Force of Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 19
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
The Force of Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 20
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
The Force of Analytics
SS 2016 - IT Applications in Business Analytics - 1. Introduction 21
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Data Scientist
SS 2016 - IT Applications in Business Analytics - 1. Introduction 22
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
9 Skills You Need to Become a Data Scientist
SS 2016 - IT Applications in Business Analytics - 1. Introduction 23
Technical Skills: Analytics1. Education Data scientists are highly educated – 88% have at least a Master’s degree and 46%
have PhDs – and while there are notable exceptions, a very strong educational background is
usually required to develop the depth of knowledge necessary to be a data scientist. Their most
common fields of study are Mathematics and Statistics (32%), followed by Computer Science (19%)
and Engineering (16%).
2. Analytical Tools In-depth knowledge of at least one analytical tool, for data science R is
generally preferred.
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
9 Skills You Need to Become a Data Scientist
SS 2016 - IT Applications in Business Analytics - 1. Introduction 24
Technical Skills: Computer Science 3. Python Coding Python is the most common coding language I typically see required in data
science roles, along with Java/C#, Perl, or C/C++.
4. Hadoop Platform Although this isn’t always a requirement, it is heavily preferred in many cases.
Having experience with Hive or Pig is also a strong selling point. Familiarity with cloud tools such as
Amazon S3 or Microsoft Azure can also be beneficial.
5. SQL Database/Coding Even though NoSQL and Hadoop have become a large component of
data science, it is still expected that a candidate will be able to write and execute complex queries in
SQL.
6. Unstructured data It is critical that a data scientist be able to work with unstructured data,
whether it is from social media, video feeds or audio.
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
9 Skills You Need to Become a Data Scientist
SS 2016 - IT Applications in Business Analytics - 1. Introduction 25
Technical Skills: Computer Science 7. Intellectual curiosity No doubt you’ve seen this phrase everywhere lately, especially as it
relates to data scientists. Frank Lo describes what it means, and talks about other necessary “soft
skills” in his guest blog posted a few months ago.
8. Business acumen To be a data scientist you’ll need a solid understanding of the industry you’re
working in, and know what business problems your company is trying to solve. In terms of data
science, being able to discern which problems are important to solve for the business is critical, in
addition to identifying new ways the business should be leveraging its data.
9. Communication skills Companies searching for a strong data scientist are looking for
someone who can clearly and fluently translate their technical findings to a non-technical team, such
as the Marketing or Sales departments. A data scientist must enable the business to make decisions
by arming them with quantified insights, in addition to understanding the needs of their non-technical
colleagues in order to wrangle the data appropriately. Check out our recent flash survey for more
information on communication skills for quantitative professionals.
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Lecture Summary & Homework
SS 2016 - IT Applications in Business Analytics - 1. Introduction 26
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Lessons Learned
SS 2016 - IT Applications in Business Analytics - 1. Introduction 27
Scope and lectures of module “IT applications in business analytics”.
Analytics is a very wide and depth field of science, methodologies,
technologies and professional business.
Data and analytics is the #1 driver for new business models.
Mastering data and analytics is a competition advantage.
“Analytics is Fun!” Bruce Willis
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Resources
SS 2016 - IT Applications in Business Analytics - 1. Introduction 28
Analytics Site
https://www.informs.org/
http://www.kdnuggets.com/
https://www.kaggle.com/
Analytics Literature (eBooks)
http://www.mckinseyonmarketingandsales.com/ebook-big-data-
analytics-and-the-future-of-marketing-sales
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Prepare your laptop / infrastructure…
Download and install R and R-Studio R >>> https://cran.rstudio.com/
R-Studio >>> https://www.rstudio.com/products/rstudio/download/
Register, download and install KNIME KNIME >>> http://www.knime.org
Register for Azure For individual purposes: https://azure.microsoft.com/de-de/free/
For course purposes: already done
Get Prepared (Homework)
SS 2016 - IT Applications in Business Analytics - 1. Introduction 29
HSDFaculty of Business Studies
Thomas Zeutschler
Associate Lecturer
Any Questions?
SS 2016 - IT Applications in Business Analytics - 1. Introduction 30