hmi 2012 transport & systems

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RESEARCHED & DEVELOPED BY RESEARCHED & DEVELOPED BY HTTP://CAR-HMI.WE-CONECT.COM FUTURE INTELLIGENT & INTEGRATED CONCEPTS, DEVELOPMENT AND USER EXPERIENCE DESIGN IN AUTOMOTIVE COCKPIT 25 TH – 26 TH JUNE 2012 | KEMPINSKI HOTEL BRISTOL BERLIN MORE THAN 15 CASE STUDIES | ICEBREAKER SESSION | WORLD CAFÉ SESSION | CHALLENGE YOUR PEERS

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Future intelligent & integrated concepts, development and user experience design in automotive cockpit Human machine interfaces (HMIs) consist of multiple systems which allow drivers to interact with their vehicle. This interaction begins the instant one unlocks the car door, continues while driving, and ends the moment the driver gets out and locks the car. It involves the optimal balance of the driver's sensory inputs to make the driving experience safe and enjoyable. The automotive industry is going through a Human Machine Interface revolution that continues to change the way drivers and passengers interact with their cars. The HMI Transport & Systems Europe will focus and discuss with leading OEMs and suppliers from more than 30 countries strategic approaches, new technologies and ideas in improving developments, concepts & systems in automotive HMI, how to manage HMI in an increasing application infrastructure in the car and how to create the ultimate user experience design.

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Page 1: HMi 2012 Transport & Systems

ReseaRched & developed byReseaRched & developed by

http://car-hmi.we-conect.com

FutuRe intelligent & integRated concepts, development and useR expeRience design in automotive cockpit

25th – 26th June 2012 | kempinski hotel bRistol beRlin

moRe than 15 case studies | icebReakeR session | WoRld caFÉ session | challenge youR peeRs

Page 2: HMi 2012 Transport & Systems

hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

oVerViewhmi transport & systems 2012

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Frankie James, ph.d., managing director - gm advancedtechnology silicon valleyGeneral Motors Inc. / USA

dr. Frank althoff, group head hmi / operating conceptsVolkswagen AG / Germany

kazuhide togai, manager of Research department, development Engineering OfficeMitsubishi Motors Corporation / Japan

stephan durach, head of entertainment and mobile devicesinken schulze, manager hmiBMW Group / Germany

detlef kuck, team leader telematics & navigation Research, technical expert infotainment strategies global driver assistance& active safety europeFord-Werke GmbH / Germany

trent victor, department area manager for driver environmentVolvo Technology Corporation / Sweden

Werner hamberger, head of development control conceptAudi AG / Germany

dr. ute Winter, senior Researcher human-machine interface labGeneral Motors Advanced Technical Center / Israel

stephane Feron, hmi architecture and technology expertPeugeot Citroen Automobiles Velizy Technical Center / France

sebastian paszkowicz, director at hands on human FactorsJaguar & Land Rover Research, Jaguar Cars Limited / UK

Günther Hasna, Chief Technology OfficerOPTIS GmbH / Germany

dr. stefan mattes, Researcher user interaction, Research &development Daimler AG / Germany

stefan Wolter, vehicle interior technologiesFord-Werke GmbH / Germany

laurent nicolas, ergonomics engineer, hmi expertPeugeot Citroen Automobiles Velizy Technical Center / France

alessandro iviglia, user interaction - cognitive interactionCentro Ricerche Fiat S.C.p.A. / Italy

glen devos, global engineering director for infotainment and driver interfaceDelphi / Germany

Jens ohler, director global telematic and infotainment product managementJohnson Controls Automotive Electronics / Germany

mika Rytkönen, director, industry collaboration, nokia andpresident, the car connectivity consortiumNokia Corporation / Finland

prashanth halady, director, hmi center of competenceRobert Bosch GmbH / Germany

dr.-ing. gerrit meixner, head of the center for human-machine-interaction (Zmmi)German Research Center for Artificial Intelligence / Germany

dr. Frank Försterling, head of advanced technology infotainment and connectivityhelmut Windl, manager hmi strategy & design i ic sp cs&sContinental Automotive GmbH / Germany

dr. Rainer heers, leader advanced hmiVisteon Innovation & Technology GmbH / Germany

dr. thomas vöhringer-kuhnt, senior human Factors engineer, infotainment divisionHARMAN / Germany

Jasper pauwelussen, manager human-machine interactionTNO Human Factors / The Netherlands

Frederik diederichs, human Factors engineeringFraunhofer IAO / Germany

Development, Automation & Processing> hmi concepts, development & processes

between oem’s & suppliers in an international environment – challenges for international

automotive companies> model-driven hmi development: optimization of

HMI development processes and efficient cooperation of involved actors and hmi develop-

ment & Definition of a reference model-driven development process for hmi systems in the automotive sector

Concepts & Systems > embedded vs. accommodated or tethered devices

for connectivity and infotainment and „apps“ – the hmi-oem perspective

> next generation infotainment solution – challenges in managing hmi, connected cars &

mobile apps > augmented Reality – new dimensions in driver

assistance and navigation, integration in a safe display experience of the future and implications for hmi development

> visual-haptic interaction feedback in automotive touch screens

> automotive hmi experience – standardized car stereo interfaces to ensure a safe, predictable experience

> speech applications as part of an in-vehicle multimodal interface for infotainment systems: trends, Future concepts, and the cultural

challenge for global markets

HMI & User Experience Design> cognitive load and in-vehicle human-machine

interaction - hmi Workload manager, the right information at the right time

> hmi development between design thinking, user experience design and it: tier one & oem perspective

> hmi and total vehicle integration system: the user experience perspective on touch screen integrated haptic, auditory Feedback, integrated human modelling, simulation to support human error Risk and analysis of partially autonomous driver assistance systems

> mobile internet, automotive hmi & apps – challenges and solutions for the automotive

lifecycle, safety and usability

Driver distraction, Workload Management, HMI, Driver & Safety> driver distraction from safety and comfort devices

and end-consumer preferences of non- standardized hmi> infotainment, connected car, hmi concepts and

safety – challenges for the automotive industry regarding new performance guidelines (nhtsa guidelines)and limitation impacts for hmi

development > holistic hmi approach focused on human- centred hmi design to optimize safety and ease-of-use

SPEAKERS MAIN TOPICS

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

aGenDaiceBreaKer session | sunday, 24th June 2012

20.00 | we.conect ask the leadersPre-conference drinks and Icebreaker Round Tables with speakers, business partners & participants

icebReakeR Round table 1Cognitive Load and In-Vehicle Human-Machine Interaction – HMI Workload Manager, the right information at the right timeJasper Pauwelussen, manager human-machine interaction, TNO Human Factors / The Netherlands

icebReakeR Round table 2Fraunhofer IAO HMI and e-recuperation mobile demonstrator – Analyzing & Measuring Driver Distraction Live!Frederik Diederichs, human Factors engineering, Fraunhofer IAO / Germany

we.conect iceBreaKerour icebreaker session consists of small Round tables with speakers, business partners and attendees where the audience will discuss the main challenges and cutting edgetopics of the conference in a relaxed atmosphere. glass in hand, make your way around our Round tables and get to know each other. enjoy food and drinks at the opening of the conference, break the ice and get the show on the road.

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CONTENTS

p. 2 | overview speakers main topics

p. 3 | icebreaker icebreaker session business partners

p. 4-7 | conference Day 1 challenge your peers evening session

p. 7-8 | conference Day 2 morning session World café

BUSINESS PARTNERS

PROJECT PARTNER MEDIA PARTNER

Mentor Graphics8005 sW boeckman Rd | Wilsonville oR., usa 97070-7777phone: 503-685-7000 | Fax: 503-685-7704www.mentor.com/embedded

Emenda Softwaremax koeppenstr. 2 | 86911 Riederau am ammersee, germanyphone: +49 8807 1384 | Fax: +49 8807 94351email: [email protected] | www.emenda.eu

OPTISbp 275, Ze de la Farlède | 83078 toulon cedex 9, Francephone: +33 494 08 66 90 | Fax: +33 494 08 66 97www.optis-world.com

Immersion Corporationrte de caux, 5 | 1823 glion, switzerlandphone: +41 79 255 5510 | email: [email protected]

Klocwork15 new england executive park | burlington, ma 01803, usaphone: +1 613 836 8899 | email: [email protected]

K2L GmbHmannheimer straße 17 | 75179 pforzheim, germanyphone: +49 7231 95688 0 | Fax: +49 7231 95688 65email: [email protected] | www.k2l.de

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

aGenDaconference Day 1 | monday, 25th June 2012

8.00 | Registration with coffee and tea

8.30 | Welcome and introduction by we.conect and the chair chairman: Dr. Thomas Vöhringer-Kuhnt, HARMAN / Germany

we.conect hmi DeVelopment, automation & processinG tracK8.40 | case studyAutomotive HMI – Model-driven HMI development in the automotive industry> model-driven hmi development: optimization of hmi development processes and efficient cooperation of the involved actors in the roles and hmi development & definition of a reference model-driven development process for hmi systems in the automotive sector> model-based interchange format: domain-specific, model-based interchange format that provides a unified and formal specification of inter-process data hmi development / machine-readable data interface to enable participants to overcome the „digital gap“ that exists now through the paper-based data exchange & exchange format for an uninterrupted and continuous use of development tools> platform independent hmi: develop a domain-specific (formal) unified modelling language for specification of hmi (abstract) modelling language as an interface between the process participants> connection between the hmi and application to middleware and to specifying interfaces & better integration of the various stakeholders in the process > model-based testing: development process and requirements analysis / definition and development of data model / development of description language & prototypical implementation of the modelling language tools / test automation with model-based testingDr.-Ing. Gerrit Meixner, head of the center for human-machine-interaction (Zmmi), German Research Center for Artificial Intelligence / Germany

9.20 | case studyHMI concepts and development process – facing the challenges in an international environment> handling heterogeneous requirements> phases in the hmi development process> scope of hmi work from instrument clusters, headunits to mobile services> iterative user-centered usability evaluation> experiences from working with multiple partners during the individual development stepsDr. Frank Althoff, manager group head hmi / operating concepts, Volkswagen AG / Germany

10.00 | case studyIntegrating New Technologies and Trends into Automotive HMI Design: From the Demo Stage to the Lab tothe Garage> concepts and ideas can come from a variety of sources > act as a gate to match the pace of consumer electronics to automotive timelines > proof of concept prototypes critical to technology acceptanceFrankie James, Ph.D., managing director - gm advanced technology silicon valley, General Motors Inc. / USA

10.40 | Refreshment break with networking Zone

we.conect concepts & systems tracK (1)HMI & User experience Design-Usability: User centred design, ergonomics & hedonomics

11.10 | case studyHMI Concepts & Systems: Human Modelling in a driver analyzing context: challenges and benefits from the view of Mitsubishi> concept and structure for a driver model being capable to improve performance with learning> a proper driver model is required for model based development.> human driving behaviour is different from that of electronic controller.> structure of the driver model is proffered being capable to represent various skill levels.> driving skill will be learned and improved with experienceKazuhide Togai, manager of Research department, development engineering office, Mitsubishi MotorsCorporation / Japan

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

11.50 | case studyNext Generation Infotainment Solution – Challenges in managing HMI, Connected Cars & Mobile Apps > market trends / next generation infotainment – challenges / the hmi server approach> mobile internet, automotive hmi & apps – challenges and solutions for the automotive lifecycle, safety and usability> how to manage the growing number of input / output devices in the car: more displays, speech, touch, rotary, gesture… > how to personalize the car, how to avoid driver distraction – sophisticated models and integrated approach> determine the key technical attributes like open sdks and apis that oems, wireless carriers, tier 1s and content providers must employ to deliver content direct to the driver> Which devices, content and applications are set for mass in-car adoption to prepare your future solutions> perceptions toward existing and potentially new infotainment concepts and alignment to complex consumer requirementsDr. Frank Försterling, head of advanced technology infotainment and connectivity, Continental Automotive GmbH / Germany

12.30 | lunch with networking Zone

we.conect concepts & systems tracK (2)HMI & User experience Design-Usability: User centred design, ergonomics & hedonomics13.40 | case studyFord Next Generation HMI for Automotive Applications – How technology and innovation can enhance personal freedom and mobility despite expanding vehicle populations and implications for concepts & development of HMI’s> Ford sync platform – mobile connectivity & mobile applications > eco hmi, customer acceptance, driver distraction, functional feasibility > audible text messages & multilingual intelligenceDetlef Kuck, team leader telematics & navigation Research, technical expert infotainment strategies global driver assistance & active safety europe, Ford / GermanyStefan Wolter, vehicle interior technologies, Ford / Germany

14.20 | case studyOptimizing the visual ergonomics of your Human Machine Interface: Software tricks of the trade> optimize perceived quality by accurately simulating materials, colours and latest light source technologies> model the hmi taking into account human vision > take into account any lighting conditions, day and night driving> simulate screens as emissive sourcesGünther Hasna, chief technology officer, OPTIS GmbH / Germany

15.00 | case studyApplication development for mobile devices: Implications for platforms, software management & challenges for HMI concepts & systems between Supplier & OEMStephan Durach, head of entertainment and mobile devices, BMW Group / Germany

15.40 | Refreshment break with networking Zone

we.conect challenGe your peers –what woulD you Do?in up to six round tables, each with six moderators, the participants interact, describe & discuss their specific issues, approaches and solutions regarding the conference topic. we.CONECT finds out in advance with a special inquiry approach the most important issues facing the participants.

16.10 | parallel Round tablesbased on your input from the delegate checklist, we will create a round table session involving an interactive discussion with your peers.

Round table 1HMI and challenges for Processes & Concept Development> hmi concepts, development & processes between oem ’s & suppliers> From concept to implementation, how to proceed?> challenges hmi development, design, prototyping> head-unit vehicle Roadmap> how much will nomadic devices are integrated in cars? how will the vehicle hmi be affected by this?> how to describe human property and to implement such property in model based vehicle development?> Will the emergency of new hmi technologies and solutions change the automotive hmi supply chain significantly in the future?> model-based hmi development> hmi technology suppliers?> how to proceed from concept making to final product?> What do you know about Qt, the cross platform development framework?Dr. Ute Winter, senior Researcher human-machine interface lab,General Motors Advanced Technical Center / Israel

aGenDaconference Day 1 | monday, 25th June 2012

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

Round table 2HMI Development between Design Thinking, User Experience Design and IT> how to best combine different modalities for a natural user experience in a user-centred design approach?> design hmi and new concepts?> usability / ux-testing> vehicle evaluation process with human behaviour model> Modern GUI design (Optimisation ‒ time-to-market, flexibility and customisation)Dr. Rainer Heers, leader advanced hmi, Visteon Innovation & Technology GmbH / Germany

Round table 3Operating concept, user experience design, multi media interfaces, haptic touch, HMI upgrades and wireless technology requirements for popular apps in the field of tension between car and consumer needs –Device integration options and HMI approaches> mobile internet, mobile devices, automotive hmi & apps?> directions for Wireless communications?> high speed data communications in vehicles?> hmi and connectivity sW modules?> Wireless connectivity vehicle to vehicle and vehicle to personal?> natural interfaces> next generation infotainment solution – challenges in managing hmi, connected cars & mobile apps > What is the roadmap of oem infotainment in terms of contents and technology?Jens Ohler, director global telematic and infotainment product management, Johnson Controls Automotive Electronics / Germany

Round table 4Tools, applications, systems and new trends> trends and future concepts for hmi, haptic and visual perception> hand Writing & gestures Recognition> target Framework for speech dialog systems and further improvement of eb guide> What display technologies are useful for augmented reality?> hud applications, trends and directions (technologies and applications)> hmi & infotainment – connectivity trends in car?> how to manage interaction concepts for new loads of functions (connected car, infotainment)?> trends in automotive infotainment systems, what are factors influencing choice of platforms for automotive infotainment systems> html5 vs android vs Flash – what are the factors affecting choice of Framework?> automotive infotainment software platform (Rear seat entertainment systems)> modelling of human behaviour> What is the big picture of next generation in car-speech interaction > new intuitive display concepts for new driving concepts (hybrid, e-cars) and connected carsFrankie James, Ph.D., managing director - gm advanced technology silicon valley, General Motors Inc. / USA

17.00 | case studyVisual-haptic feedback interaction in automotive touchscreens> delaying or removing touchscreen visual feedback increases visual workload> touchscreen haptic feedback counteracts effects of degraded visual feedback> drivers make fewer glances during touchscreen tasks with haptic feedback enabled> driving performance is degraded by interaction with in-car technology> haptic feedback improves users’ experience of an in-car touchscreen interfaceSebastian Paszkowicz, director at hands on human Factors, Jaguar & Land Rover Research, Jaguar CarsLimited / UK

17.40 | case studyChallenges and Approach in developing next-generation car MMI interface & system> mmi touch – new technologies for new control concepts> a revolution in operation: character recognition> auxiliary infotainment features – the black panel technology > adaptability to different vehicle types and markets> haptic hmi – learning from the past, shaping the Future: migration and evolution-capable design of human-machine interaction on the example of cooperative management of highly automated vehiclesWerner Hamberger, head of development control concept, AUDI AG / Germany

aGenDaconference Day 1 | monday, 25th June 2012

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

we.conect stanDarDs & norms tracKChallenges in defining and approaches in implementing standards & guidelines for next generation HMI R&D

18.20 | case studyConnected Drive, HMI and Safety – Challenges for increasing driver experience and profit> understanding how connectivity developments will impact hmi systems> critical issues related to driver distraction and the user experience> integrating active safety systems with adaptive hmi to enable safer connectivity solutions> implications for hmi development, standards and definition of guidelinesGlen DeVos, global engineering director for infotainment and driver interface, Delphi / Germany

dinneR in a Relaxed atmospheRe to conclude the FiRst conFeRence day

20.00 | networking dinner

RestauRant | sachsknesebeckstr. 29 | 10623 berlin | http://www.sachsberlin.com

aGenDaconference Day 1 | monday, 25th June 2012

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aGenDaconference Day 2 | tuesday, 26th June 2012

we.conect morninG sessionParallel short talks with a thematic focus

8.00 | case studyVehicle HMI Concepts for Future Mobility and Connectivity Scenarios – VehicleHMI – User experience in future mobility> connectivity re-visited: implications from a seamless mobile life perspective> Recent case study – a 2020 concept vehicle implementation> implications for future cockpit electronics and software systemsDr. Rainer Heers, leader advanced hmi, Visteon Innovation & Technology GmbH / Germany

8.30 | case studyHMI Development between Design Thinking, User Experience Design and IT: A Tier-One-Perspective> blending integrated navigation systems with portable Flexibility> update the hmi over vehicels’ lifetime> Run-time adaptive user interfaces and context-sensitive Feature activationDr. Thomas Vöhringer-Kuhnt, senior human Factors engineer, infotainment division, HARMAN / Germany

9.00 | Welcome and introduction by we.conect and the chair chairman: Dr. Thomas Vöhringer-Kuhnt, HARMAN / Germany

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

we.conect worlD caféThe World Café will be initiated with lectures lasting 10 minutes

9.10 | short statement processing & development café iInfotainment, Connected Car, HMI Concepts and Safety – Challenges for the automotive industry regarding new performance guidelines (NHTSA Guidelines)and limitation impacts for HMI development Trent Victor, department area manager for driver environment, Volvo Technology Corporation / Sweden

9.15 | short statement user experience design café iTouch operations and gestures as new modes of interaction in vehicles> can touch operations and gestures play a main role in future vehicle hmi?> do the principles we currently learn from consumer devides transfer to vehicles?> What are the pros and cons, e.g. with respect to active safety?Dr. Stefan Mattes, Researcher user interaction, Research & development, Daimler AG / Germany

9.20 | short statement user experience design café iiDriving informations displayed close to the road: Perspectives of ergonomics and technology on two solutions: Combiner HUD and instrument cluster above the steering wheel> ergonomic comparison of different locations for displaying driving informations> combiner hud solution> instrument cluster above the steering wheel solution> solutions for the future?Stephane Feron, hmi architecture and technology expert, Peugeot Citroen Automobiles Velizy Technical Center / FranceLaurent Nicolas, ergonomics engineer, hmi expert, Peugeot Citroen Automobiles Velizy Technical Center / France

9.25 | short statement driver distraction and Workload management caféChallenge for Safe Infotainment: How to improve safety of Automotive Multimedia Interfaces by interaction design?> to which extent can interaction design contribute to safe usage? > are the new features from the smart phone and social media world too complex for in-car usage or can we master the challenge with better interaction design? > touch-based vs. controller-based interaction, what is safer for which tasks? > how to improve the interaction design process in respect of safety?Helmut Windl, manager hmi strategy & design i ic sp cs&s, Continental Automotive GmbH / Germany

9.30 | short statement processing & development café iiInterfaces for heavy and commercial vehicles ‒ User-Centred Design Process, Prototyping & Human-centred design processes for interactive systems> touch screen interface> capacitive controls> new design of dashboard and distribution of truck controls> logic and flow and finally design and graphicsAlessandro Iviglia, senior manager, user interaction - cognitive interaction, Centro Ricerche Fiat S.C.p.A. / Italy

9.40 | start worlD café | each session lasts 30 minuteswe.conect and the chair open the World café, explaining the principles and set the World café etiquette.

12.10 | lunch with networking Zone

13.30 | World café panel discussionPresentation of the key results of the World Café and the individual interviews

aGenDaconference Day 2 | tuesday, 26th June 2012

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Driver Distraction and workload management café

processing & Development café i user experience Design café ii

processing & Development café ii

user experience Design café i

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hmi transport & systems 201225th – 26th June 2012 | kempinski hotel bRistol beRlin

http://car-hmi.we-conect.com

ReseaRched & developed by

14.00 | case studyTransition from Function HMI to Vehicle HMI and implications for User Experience> influence of consumer & technology trends> key challenges for future automotive hmi > solution domain: Role of user experience, technology, business modelsPrashanth Halady, director, hmi center of competence, Robert Bosch GmbH / Germany

we.conect hmi, DriVer & safety, DriVer Distraction anD worKloaD manaGement tracK

14.40 | case studyDeveloping HMI for electric vehicles: Lessons learned from MINI E field trials> insights from worldwide study of electric vehicles (geR, us, uk, FR, Jp, cn)> social media analysis to gain additional customer feedback> definition of customer needs from objective and subjective usage data> iterative design and evaluation process to meet customerneedsInken Schulze, manager hmi, BMW Group / Germany

15.20 | Refreshment break with networking Zone

we.conect process tracK (2)

15.50 | case studySpeech Applications as Part of an In-vehicle Multimodal Interface for Infotainment Systems: Trends, Future Concepts, and the Cultural Challenge for Global Markets > uniqueness of speech application design in the automotive environment> general motors speech application design: natural, cooperative, user-centered> speech mode as part of a multimodal interface to enable infotainment systems > cultural speech interface design challenge for global marketsDr. Ute Winter, senior Researcher human-machine interface lab, General Motors Advanced Technical Center / Israel

16.30 | case studyAutomotive HMI Experience – Connectivity Consortium – Standardized car stereo interfaces to ensure a safe, predictable experience in all cars> industry needs one standard for connecting smartphones with cars: mirrorlink as a choice> car context is unique and requires specific ux design> industry needs one application development guidelines and certification process for in-car apps> creation of an open and scalable ecosystem for boosting innovation> developing common application development guidelines and certification process> create an open and common solutions that a smartphone and an ivi system can work better together> hmi strategy for enabling safe and convenient and intuitive driver access to on-board and off-board services and contentMika Rytkönen, director, industry collaboration, nokia and president, the car connectivity consortium,Nokia Corporation / Finland

17.10 | closing words from the chair and end of the conference

aGenDaconference Day 2 | tuesday, 26th June 2012

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REFERENCES OF OUR PAST CONFERENCES

“Very interesting, professional organized event with competent and international presence.“Tobias Zaers, Bilfinger Berger Industrial Services GmbH

“I would like to congratulate you for the professionalism of your organization andall the special sessions you organized in order to generate discussions between attendees and get to know each other.“Philippe Heim, TOTAL Refining & Chemicals Belgium

“I certainly enjoyed the sections and sessions –Top Organisation & Conference!“Kaveh Pourteymour, BP

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