New Resident Welcome Packet

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Congratulations on your new home!These materials are intended to:

Help with your transition to your new home

Clarify roles and responsibilities for maintenance and upkeep

Provide safety tips for living in your home

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Make sure you: Review and make sure you understand

the terms and conditions of the lease you will be signing

Confirm move-in funds and have cashiers check ready to exchange for keys

Request or get room measurements for furniture placement

Add utilities in your name3

You will need to contact utility providers prior to move-in: Aurora Water (303-326-8645) Denver Water (303-893-2444) Xcel Energy (800-895-4999) Dish Network (888-825-2557) Comcast (800-266-2278) DirectTV (888-777-2454 ) Waste Management (Aurora only) (303-797-

1600) 4

Responsibilities include: Changing furnace air filter (every three

months) Caring for yard (same condition as when you

moved in) Sweeping snow from sidewalk Changing light bulbs Changing smoke and carbon monoxide

detector batteries when required Cleaning of gutters or notify owner if clogged

and difficult to access5

Owner responsible for the following: Roof repair and maintenance Hot water heater repair and maintenance Electrical repair and maintenance HVAC operation (furnace and swamp cooler) Plumbing repairs when not tenant related Appliances when not damaged by tenant

abuse

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You will be charged for the following: Clogged sinks Clogged toilets Leaks – from stowing items under sink Faucet knobs – from using too much force Broken windows, doors, glass or locks for

any reason Malfunctioning HVAC – when due to not

cleaning filter or not replacing filter regularly 7

Defined: Needs replacing or repair because it has been in use longer than its normal life expectancy Nothing has a life span of less than 5 years –

(except light bulbs and furnace filters) If all items are in good working order now, then

all items should be in good working order in 5 years

In you live in a home for less than 5 years, and it needs repairs or cleaning, then you are responsible for these expenses

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Required by lease: Inexpensive to maintain Protects tenant possessions Protects tenants in event home owner’s

insurer sues tenants for damages

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Owner may schedule to visit property: If no maintenance or other visits to

residence have occurred in last six months

For annual inspection prior to lease renewal

You will always be notified at least 24 hours prior to a visit (we will respect your privacy) 10

Notify owner before: Adding new pets Painting walls or ceiling or otherwise

making significant alterations to house Having guests stay over longer than ten

consecutive days Attempting any appliance or house repairs Posting of any signs to the outside of

house11

If your new home was constructed prior to 1978 there is the possibility of lead based paint having been used. You will be provided a pamphlet from the

EPA regarding the risks and hazards of lead based paint.

For further reading, please refer to: http://www.epa.gov/lead/pubs/leadprot.

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