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    Highlights of tourisms performance in2010

    May 2011

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    Mandate to SA Tourism

    Sustainable GDP

    Sustainable GDP Sustainable job

    Sustainable job Redistribution and

    Redistribution andThe mandate togrowth

    growth creation

    creation transformation

    transformationSA Tourism is ...

    throu h six

    Increase in touristvolume

    Increase in touristvolume

    Increase in touristspend

    Increase in touristspend

    Increase length ofstay

    Increase length ofstay

    key objectives

    Improvegeographic spread

    Improvegeographic spread

    Improveseasonality

    Improveseasonality

    Promotetransformation

    Promotetransformation

    by acting ina focused way

    Understand themarket

    Understand themarket

    Choose theattractive segments

    Choose theattractive segments

    Market thedestination

    Market thedestination

    3 South African Tourism 2011

    removal ofobstacles

    removal ofobstacles

    from touristexperience

    from touristexperience

    Facilitate theproduct platform

    Facilitate theproduct platform

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    SA continues to outperform global tourism growth, which grew by 6.7% in2010 while tourist arrivals to South Africa grew by 15.1%

    25%

    Year-on-Year Change in Tourist Arrivals to each region

    15.1%

    20%

    6.4%

    12.6%.

    7.7%6.7%

    10%

    %Change

    3.2%

    0%

    5%

    South Africa Africa Asia and the Europe Middle East Americas WorldPacific

    2009 Touristarrivals Millions

    7. 45.8 181 456.9 55.6 140.5 877

    2010 Touristarrivals (Millions)

    8.1 48.7 203.8 471.5 52.5 151.2 935

    5 South African Tourism 2011

    Note: UNWTO estimates incorporate provisional data for some regions

    Source: Statssa Tourism & Migration release December 2010, SAT analysis; UNWTO World Tourism Barometer, Jan 2011

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    While the domestic market accounts for 79% of total tourism volume toSA, foreign markets contribute the most to total tourism revenue

    Domestic vs. Foreign Tourist Direct Spend, 2009 2010Domestic Trips vs. Foreign Tourist Arrivals, 2009 2010

    . m . m . n . n

    Foreign Air

    Foreign Land

    20102009 20102009

    Growth 09 10 Growth 09 10

    Total 1.4%

    Foreign Land 12.8%

    Foreign Air 20.4%

    Total 14.9%

    Foreign Land 34.1%

    Foreign Air 5.8%

    6 South African Tourism 2011

    Note:1Based on the question How many domestic trips have you yourself taken in the past 12 months? asked in each of the monthly surveys; therefore, incidence does not correspondto an exact Jan.-Dec. time frame, but rather is an average for any point in time over the course of the yearSource: SAT Domestic Surveys for 2009 2010

    Domestic -1.8% Domestic -5.6%

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    According to South Africas TSA, tourisms directly contributed 2.8% to GDPin 2009 and accounted for 4.1% of total employment in the same year

    20062006 20072007 20082008 20092009

    Stats SA

    easureeasure(provisional)(provisional) (provisional)(provisional) (provisional)(provisional) (provisional)(provisional)

    Contribution

    in R-million44,908 52,423 59,783 67,141 67,990

    Tourism direct GDP

    contribution

    %

    contribution2.9% 3.0% 3.0% 2.9% 2.8%

    % change

    (year-on-

    year)16.7% 14% 12.3% 1.3%

    Persons directly

    en a ed in roducin

    Number

    employed507,384 553,712 569,677 599,410 538,394

    % share of

    goods and servicespurchased by tourists

    o a

    employment. . . . .

    % change

    (year-on- 9.1% 2.9% 5.2% -10.2%

    7 South African Tourism 2011

    year

    Source: Tourism Satellite Account for South Africa, Statistics South Africa

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    Contents

    Overview

    Forei n

    omes c

    8 South African Tourism 2011

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    Defining a tourist

    An erson travellin to a lace other than that of his/her usual environment for less than 12

    Visitor

    months, and whose main purpose of the trip is other than the exercise of an activity

    remunerated from within the place visited.

    Same day visitor(does not stay one night)

    Tourist(stays one or more night(s))

    the place visited.

    one night.

    Usual environment

    To be outside the usual environment the person should travel more than 40 kilometres from his/her

    lace of residence one wa AND the lace should NOT be visited more than once a week. This includes

    9 South African Tourism 2011

    place of work and place of study. Leisure and recreational trips are included irrespective of frequency.

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    Not all travellers are tourists

    Travellers data

    available

    Stats SA

    Tourists

    (overnight

    visitors) data

    Visitors Totaforeign arrivalsless workers &

    contract

    available only

    from 2009

    New data

    wor ers available

    historically

    series

    10 South African Tourism 2011

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    Overview of foreign arrivals in 2010/1

    Tourist arrivals* reached an all-time high of 8,1 million in 2010, with 1,061,687 more tourist

    arrivals to South Africa than in 2009. This is a growth of 15.1%, driven mainly by South Africa

    .

    global tourism which grew by 6.7% in 2010.

    Africa is the largest source of tourist arrivals and the region contributed an additional

    , , . . .

    2010 while the land markets in Africa grew by 12.8% in the same year.

    The Americas region grew by 37.8%, an additional 124,736 tourists, driven by growth in

    . , . . ,Chile and Argentina grow by 495.5%, 181.3% and 121.7% respectively.

    Europe grew by 8.1% with growth from all markets in the region, with the exception of

    re an . rance . , ermany . an a y . s owe e es row n

    2010.

    Asia and Australasia grew by 34.6 % with increases in all the markets in the region. China

    nc u ng ong ong an us ra a pos e e g es grow s w . an .

    respectively .

    11 South African Tourism 2011

    Note: * A tourist arrival is defined as a non-resident who stays for more than 24 hours but less than one year in the country and excludes workers and contract workers. This data ispublished by StatsSA

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    Overview of foreign arrivals in 2010/2

    Against the total growth in volume there was also an increase in Total Foreign Direct Spend

    (TFDS), excluding capital expenditure, of R13.4 billion in 2010. This growth was driven by

    , . ,

    average spend per day and average length of stay all contributed to the increase in TFDS.

    . ,the average length of stay of a foreign tourist was 8.5 nights compared to 8.3 nights in

    2009. The increase in length of stay was driven by both the land and air markets with

    tourists from the Africa-air markets as well as Asia & Australasia recording the highest

    increase in length of stay of 14.1% and 2.9% respectively.

    Foreign tourists from land markets visited on average one province while tourists from air

    mar ets visite a most 2 provinces. Gauteng an Western Cape were y ar t e mostpopular provinces visited in 2010 accounting for a combined 67.0% share of all bednights

    spent in South Africa.

    There was a slight improvement in the seasonal spread of foreign tourist arrivals in 2010,

    driven by an improvement in both air and land markets. Africa & Middle East and Europe

    saw an im rovement in seasonalit in 2010.

    12 South African Tourism 2011

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    Tourist arrivals in 2010 exceeded that of 2009 across all months. For the firsttime we recorded a peak in June, traditionally our low season

    800,000

    Ash cloudaffects travel

    2010 FIFA World

    Cup

    Tourist Arrivals to South Africa by Month

    700,000

    from Europe

    500,000

    ,

    arrivals

    300 000

    400,000 2009

    2010Tourist

    200,000

    0

    100,000

    13 South African Tourism 2011

    Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    While there was growth from all markets in 2010, long-haul markets grew

    the fastest at 21%

    Tourist Arrivals to South Africa and the World, 2009 and 2010Tourist Arrivals to South Africa and the World, 2009 and 2010

    Tourist arrivals to South Africa grew at a faster rate than the global growth rate

    129506.7%

    8

    10

    illions)

    15.1%

    7.08.1

    703924

    4

    6

    tArrivals(

    12.8%

    21%

    0.29 0.34

    4.8 5.5

    1.9 2.3

    0

    2

    Touris

    14%

    Long-haulAfrica Air Africa Land All Markets Global Arrivals

    14 South African Tourism 2011

    MarketsMarkets Markets

    Note: Africa Air Markets are markets where at least 60% arrives to SA use air transport; Africa Land Markets are markets where at least 60% of arrivals to SA use road transport. Long-haul markets

    include all countries outside of AfricaSource: StatsSA, Tourism & Migration release, SAT analysis UNWTO Tourism Barometer Jan 2011

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    There was an increase in tourist arrivals across all purposes of travel.Average length of stay increased while the average number of provincesvisited remained flat

    All Markets Leisure Business Business Other All Tourist

    Total Volume (2009) (Millions) 4.2 1.7 0.3 0.8 7.0

    Total Volume (2010) (Millions) 4.7 2.1 0.4 0.9 8.1

    - . . . . .

    Average Length of Stay (2009) (Nights) 8.6 5.5 5.2 14.7 8.3

    Average Length of Stay (2010) (Nights) 8.4 5.7 4.9 16.4 8.5

    Average Number of Provinces Visited

    (2009)

    . . . . .

    Average Number of Provinces Visited(2010)

    1.4 1.1 1.2 1.1 1.3

    15 South African Tourism 2011

    Leisure includes General Holiday, VFR, and Personal Shopping; Business Travel includes Business professional and Business shopping; Business Tourism includes Business meetings,

    conferences and events; Other includes Health purposes, education, religious purposes, etc.Source: SAT Departure Surveys, 2009 and 2010

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    South African tourism key objectives

    volume

    volume

    spend

    stay

    Improveeo ra hic s read

    Improveseasonality

    Promotetransformation

    pa erns

    16 South African Tourism 2011

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    Tourist arrivals to South Africa grew to 8,073,552 in 2010. This growth wasdriven by growth from all regions

    North AmericaNorth America

    EuropeEurope

    1,321,624 arrivals 8.1% up from 2009

    , 22.5% up from 2009 Middle East

    49,279 arrivals

    19.3% up from 2009

    AsiaAsia

    259,961 arrivals 39.1% up from 2009

    en ra ou mer ca

    120,329 arrivals

    109.2% up from 2009

    AustralasiaAustralasia

    128,149 arrivals

    AFRICAAFRICA 5,721,639 arrivals

    12.8% up from 2009

    .

    Indian Ocean Islands

    17 South African Tourism 2011

    , 19.2% up from 2009

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    The Americas and Asia & Australasia regions grew the fastest in 2010 with agrowth of 37.4% and 34.6% respectively

    Tourist Arrivals to South Africa by Region, Jan to Dec

    7,000,000

    8,000,000

    , ,

    als

    3,000,000

    4,000,000

    5,000,000

    , ,

    uristarriv

    0

    1,000,000

    2,000,000T

    Total Africa - Air Africa - Land Americas

    AustralasiaEurope Unspecified

    2009 7,011,865 293,868 4,836,848 333,245 288,410 1,223,020 36,474

    2010 8,073,552 335,155 5,455,301 457,981 388,110 1,321,624 115,381

    erence , , , , , , , ,

    % change 15.1% 14.0% 12.8% 37.4% 34.6% 8.1% 216.3%

    18 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    There has been strong growth from the African air markets

    Tourist arrivals to South Africa from Africa air markets, Jan to Dec

    300,000

    350,000

    ,

    200,000

    250,000

    tarrivals

    50,000

    100,000

    ,

    Touri

    Africa - Air Angola DRC Kenya NigeriaOther Africa -

    Air

    2009 293,868 37,254 30,982 25,581 42,651 157,400

    0

    , , , , , ,

    Difference 41,287 1,289 303 3,508 4,202 31,985

    % change 14.1% 3.5% 1.0% 13.7% 9.9% 20.3%

    19 South African Tourism 2011

    Note: Africa Air Markets are markets where at least 60% arrives to SA use air transport; Africa Land Markets are markets where at least 60% of arrivals to SA use roadtransport. Long-haul markets include all countries outside of Africa

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Saudi Arabia and UAE were the only markets in this region that recordeddeclines

    Tourist arrivals to South Africa from the top 10 Other Africa- air markets, Jan to Dec

    20,000

    25,000

    10 000

    15,000

    istarrivals

    5,000

    Tou

    0

    Tanzania Israel Ghana Mauritius Uganda Turkey EgyptSaudi

    ArabiaSeychelles UAE

    , , , , , , , , , ,

    2010 19,641 19,353 18,435 16,329 13,627 9,915 5,967 3,570 2,861 1,332

    Difference 4,909 4,403 7,040 2,704 1,370 2,267 968 -1,758 695 -396

    20 South African Tourism 2011

    % change 33.3% 29.5% 61.8% 19.8% 11.2% 29.6% 19.4% -33.0% 32.1% -22.9%

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Growth in the Africa land region was driven by growth in Lesotho andZimbabwe

    6 000 000

    Tourist arrivals to South Africa from Africa land markets, Jan to Dec

    5,000,000

    3,000,000

    4,000,000

    tarrivals

    2,000,000Touris

    0

    , ,

    Africa - land Botswana Lesotho Malawi Mozambique Namibia Swaziland Zambia Zimbabwe

    , , , , , , , , , , , ,

    2010 5,455,301 507,042 1,275,838 126,120 1,051,502 190,903 632,490 157,692 1,513,714

    Difference 618,453 22,784 227,288 -13,485 67,763 13,040 4,377 10,603 286,083

    % change 12.8% 4.7% 21.7% -9.7% 6.9% 7.3% 0.7% 7.2% 23.3%

    21 South African Tourism 2011

    Note: Africa Air Markets are markets where at least 60% arrives to SA use air transport; Africa Land Markets are markets where at least 60% of arrivals to SA use road

    transport. Long-haul markets include all countries outside of Africa

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    The Americas showed strong growth driven by all markets in the region.The strong performance from the other markets in the region were theresult of the 2010 FIFA World Cup

    Tourist arrivals to South Africa from the Americas, Jan to Dec

    400,000

    450,000

    ,

    200,000

    250,000

    300,000

    ,

    starrivals

    50,000

    100,000

    150,000Touri

    0

    2009 333,245 32,256 45,330 230,324 25,335

    Americas Brazil Canada USA Other Americas

    2010 457,981 53,756 55,263 282,377 66,585

    Difference 124,736 21,500 9,933 52,053 41,250

    % change 37.4% 66.7% 21.9% 22.6% 162.8%

    22 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    The growth in the Other Americas region was the result of the 2010 FIFAWorld Cup

    Tourist arrivals to South Africa from the top 10 Other Americas markets, Jan to Dec

    20,000

    ,

    10,000

    15,000

    ristarrival

    5,000

    Tou

    0

    2009 9,787 2,674 2,581 1,582 1,577 944 1,245 577 549 497

    Argentina Mexico Chile Columbia Peru Uruguay Venezuela Cuba Bolivia Jamaica

    2010 21,701 15,923 7,260 3,146 2,731 2,683 2,591 1,247 722 695

    Difference 11,914 13,249 4,679 1,564 1,154 1,739 1,346 670 173 198

    % change 121.7% 495.5% 181.3% 98.9% 73.2% 184.2% 108.1% 116.1% 31.5% 39.8%

    23 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Tourist arrivals from the Asia & Australasia region increased by 34.6% due tostrong performance from China, Australia and India

    Tourist arrivals to South Africa from Asia & Australasia, Jan to Dec

    300 000

    350,000

    400,000

    ,

    s

    150,000

    200,000

    250,000

    ristarrival

    0

    50,000

    100,000

    Tou

    2009 288,410 82,753 42,083 55,203 20,513 87,858

    Asia & Australasia Australia.

    Kong)India Japan

    Australasia

    , , , , , ,

    Difference 99,700 25,152 26,226 16,384 7,064 24,874

    % change 34.6% 30.4% 62.3% 29.7% 34.4% 28.3%

    24 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Taiwan and Singapore were the only markets in this region that did notrecord growth in 2010

    Tourist arrivals from top 10 Other Asia & Australasia markets, Jan to Dec

    20,000

    ,

    als

    10,000

    15,000

    ouristarriv

    0

    5,000

    T

    2009 18,042 14,311 9,596 3,359 7,025 9,897 5,300 6,663 3,361 2,943

    New

    Zealand

    Rep of

    KoreaPakistan Philippines Malaysia

    China

    (Taiwan)

    Thailand Singapore Indonesia Bangladesh

    2010 19,801 17,489 13,359 9,553 9,175 9,163 7,174 6,660 5,158 3,829Difference 1,759 3,178 3,763 6,194 2,150 -734 1,874 -3 1,797 886

    % change 9.7% 22.2% 39.2% 184.4% 30.6% -7.4% 35.4% 0.0% 53.5% 30.1%

    25 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Tourist arrivals from Europe grew by 8.1% over 2009 with all markets in theregion recording growth

    Tourist arrivals to South Africa from Europe, Jan to Dec

    1,200,000

    , ,

    800,000

    , ,

    tarrivals

    200,000

    400,000

    ,

    Touris

    0

    2009 1 223 020 103 985 196 643 50 283 114 431 36 335 446 396 274 947

    Europe France Germany Italy Netherlands Sweden UK Other Europe

    2010 1,321,624 115,401 215,800 54,641 124,088 40,662 453,030 318,002

    Difference 98,604 11,416 19,157 4,358 9,657 4,327 6,634 43,055

    % change 8.1% 11.0% 9.7% 8.7% 8.4% 11.9% 1.5% 15.7%

    26 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Ireland was the only market that recorded a decline as a result of thefinancial challenges in this country

    Tourist arrivals to South Africa from the top 10 Other Europe markets, Jan to Dec

    35,000

    40,000

    ,

    vals

    20,000

    25,000

    ,

    ouristarri

    5,000

    10,000

    15,000

    0

    Portugal Switzerland Belgium Spain Ireland Denmark Austria NorwayRussian

    FedFinland

    , , , , , , , , , ,

    2010 40,655 39,725 39,304 31,902 30,518 24,212 20,389 19,330 11,551 10,511

    Difference 13,896 8,006 2,584 6,177 -4,648 1,672 3,179 1,190 2,658 1,107

    % change 51.9% 25.2% 7.0% 24.0% -13.2% 7.4% 18.5% 6.6% 29.9% 11.8%

    27 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

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    Neighbouring SADC continues to be the major source market with Zimbabwemoving into first position ahead of Lesotho

    Top 20 source markets

    1,600,000

    s

    1,400,000

    ristarrival

    1,000,000

    , ,

    To

    600,000

    800,000

    200,000

    400,000

    0

    ba

    bwe

    Leso

    th

    o

    mbiq

    ue

    az

    ilan

    d

    otswana

    UK

    USA

    ermany

    Nam

    ibia

    Zam

    bia

    Ma

    law

    i

    her

    lan

    ds

    France

    us

    tra

    lia

    India

    Cana

    da

    Ita

    ly

    Braz

    il

    Nig

    er

    ia

    ncluding

    Kong)

    28 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

    Zi

    Mo z SB G

    Ne

    t

    China(i

    Hong

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    Zimbabwe is the largest land market while Nigeria is the largest source

    market from the African air markets

    1,600,0002009

    Top African land source markets

    s

    800,000

    , ,

    Touristarrival

    0

    ,

    Zimbabwe Lesotho Mozambique Swaziland Botswana Namibia Zambia Malawi

    40,000

    50,000

    2009

    Top 20 African air source markets

    10,000

    20,000

    30,000

    ristarrivals

    0

    Nigeria

    Angola

    m

    Repof

    Congo

    Kenya

    Tanzania

    Israel

    Ghana

    Uganda

    Turkey

    Egypt

    To

    29 South African Tourism 2011

    De

    Note: Africa Air Markets are markets where at least 60% arrives to SA use air transport; Africa Land Markets are markets where at least 60% of arrivals to SA use road transport. Long-haul marketsinclude all countries outside of AfricaSource: StatsSA, Tourism & Migration release, SAT analysis

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    The UK, USA, Germany, Netherlands and France remain the top 5 overseassource markets

    Top 20 Long-haul markets500,000

    s

    400,000

    ristarrival

    300,000

    To 200,000

    100,000

    UKUSA

    Germany

    ether

    lan

    ds

    France

    Austra

    lia

    India

    Cana

    daItaly

    Brazi

    l

    Swe

    den

    Portuga

    l

    witzer

    land

    Be

    lgium

    Spain

    Ire

    land

    Japan

    Denmark

    Argentina

    Austria

    a(including

    ongKong)

    30 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release, SAT analysis

    N S

    ChinH

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    South African tourism key objectives

    volume

    spend

    spend

    stay

    Improveeo ra hic s read

    Improveseasonality

    Promotetransformation

    pa erns

    31 South African Tourism 2011

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    Total foreign direct spend generated from tourist arrivals increased by 22.6%

    between 2009 and 2010.

    Total Foreign Direct Spend (excluding capital expenditure), 2009 to 2010ETotal Foreign Direct Spend (excluding capital expenditure), 2009 to 2010E

    Africa - air markets and Europe were the only regions that posted a decrease in revenue from 2009 to 2010

    72.680.0

    90.0

    2009)

    22.6%

    59.2

    47.150.0

    60.0

    .2010E

    (R-Billio

    34.1%

    .

    3.9 3.8

    13.05.2 4.5

    12.4

    10.0

    20.0

    30.0.

    Revenue -4.1%

    19.6%32.8%-3.1%

    . .

    0.0

    Total Africa - land Africa - air Americas Asia &

    Australasia

    Europe

    2009 R8,900 R7,300 R14,700 R13,200 R14,900 R12,100

    2010E R9,300 R8,300 R12,600 R12,800 R13,400 R10,700

    Average spend per tourist in SA

    32 South African Tourism 2011

    Note: In 2009, Statistics SA for the first time was able to make the distinction between tourists and day visitors and this started a new data series. As a result of this change, the results in this

    report are now not comparable to previous reports.Source: SAT Departure Surveys

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    The overall increase in revenue between 2009 and 2010 was driven by increase

    in volume, average spend per day and average length of stay

    All MarketsAll Markets -- Value Drivers (Total Foreign Direct Spend without Capex), 2009Value Drivers (Total Foreign Direct Spend without Capex), 2009 2010E2010E

    1.6 1.5

    70

    80

    10.3

    50

    60

    ns)

    59.2

    72.6

    30

    40

    Rand(Billi

    10

    20

    02009 Change in Volume Change in Spend

    per DayChange in Length

    of Stay2010E

    33 South African Tourism 2011

    Source: SAT Departure Surveys

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    South African tourism key objectives

    volume

    spend

    stay

    stay

    Improveeo ra hic s read

    Improveseasonality

    Promotetransformation

    pa erns

    34 South African Tourism 2011

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    The average length of stay increased slightly between 2009 and 2010 driven off

    longer stays by tourists from Africa air markets and Asia & Australasia

    Average Length of Stay in SA for Total Tourist Arrivals, 2009Average Length of Stay in SA for Total Tourist Arrivals, 2009--20102010

    17.016.2

    17.4

    15.416.2

    17.3 17.4

    16

    20

    2009 2010ights

    8.3

    13.5

    8.5

    12

    umberof

    5.1 5.3

    4

    8

    Average

    0

    Total Africa - land Africa - air Americas Asia &

    Australasia

    Europe

    % Change 2.1% 3.2% 14.1% -4.5% 7.1% 0.1%

    35 South African Tourism 2011

    Source: SAT Departure Surveys

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    The most common length of stay of tourists from both air and land markets

    remained flat at 6 and 2 nights respectively

    Most common number of nights in South Africa, 2009Most common number of nights in South Africa, 2009--20102010

    12

    Air

    Landhts

    8

    berofNi

    4mmonnu

    2 2

    Mostc

    2009 2010

    36 South African Tourism 2011

    Source: SAT Departure Surveys

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    Western Cape, Eastern Cape, Northern Cape and Free State were the only

    provinces where foreign tourists stayed on average longer in 2010

    Average Length of Stay by Province, 2009Average Length of Stay by Province, 2009--20102010

    12.5

    13.714.0

    16.0

    2009

    2010t

    8.9

    7.1

    9.8

    6.88.0

    10.0

    .

    ightsSpen

    .

    3.7 3.5 3.2

    5.54.8

    ..

    3.63.2 3.3

    5.65.2

    4.0

    6.0

    Average

    0.0

    2.0

    Gauteng Western Eastern KwaZulu Mpumalanga Limpopo North West Northern Free State

    % change -0.7% 9.4% 9.4% -4.7% -3.1% -9.7% -1.2% 1.7% 6.7%

    37 South African Tourism 2011

    Source: SAT Departure Surveys

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    South African tourism key objectives

    volume

    spend

    stay

    Improveeo ra hic s read

    Improveeo ra hic s read

    Improveseasonality

    Promotetransformation

    pa erns

    38 South African Tourism 2011

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    Tourists from air markets continue to visit two provinces in South Africa

    while their land counterparts visit one province

    Average Number of Provinces Visited by All Tourists, 2009Average Number of Provinces Visited by All Tourists, 2009--20102010

    2.4Air

    Landed

    1.7 1.71.8

    incesVisit

    1.1 1.11.2

    berofPro

    0.6Num

    0.02009 2010

    39 South African Tourism 2011

    Source: SAT Departure Surveys

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    There has been an increase in the number of provinces visited by tourists from

    the Americas as well as Asia & Australasia

    Average Number of Provinces Visited by All TouristsAverage Number of Provinces Visited by All Tourists, 2009, 2009 -- 20102010

    1.71.6

    1.81.81.7 1.7

    1.6

    2.0

    2009 2010

    Visited

    1.3

    1.11.2

    1.3

    1.1

    1.21.2

    Provinces

    0.4

    0.8

    Numberof

    0.0

    Total Africa - land Africa - air Americas Asia & Australasia Europe

    % Change 0.1% 0.0% 3.0% 6.4% 4.7% -2.9%

    40 South African Tourism 2011Source: SAT Departure Surveys

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    Although first-time visitors tend to visit more provinces, there is a trend

    towards fewer provinces being visited on a trip

    Average Number of Provinces Visited by Frequency of Visits to SA, 2009Average Number of Provinces Visited by Frequency of Visits to SA, 2009--20102010

    1.82.0

    2.4

    2009

    2010.

    1.4 1.3

    1.6

    Visited

    . . .. . .

    0.8

    1.2

    Provinces

    0.4

    .

    First Time 2-3 Times 4-5 Times 6-9 Times 10+ Times

    % Change 0.8% -2.5% -0.6% 1.0% -0.4%

    41 South African Tourism 2011

    Source: SAT Departure Surveys

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    Gauteng and Western Cape are by far the most visited provinces, and account

    for the bulk of the bednights spent in South Africa

    Total Nights Spent in SA by Province and by Type of Accommodation, 2010Total Nights Spent in SA by Province and by Type of Accommodation, 2010

    25,000,000

    30,000,000

    Other

    None

    15,000,000

    20,000,000Mid

    Nights

    (Friends / Family)

    (B & B, Backpackers,Self-catering, Camping)

    10,000,000

    (Hotel, Game Lodge,Guest House,Train/Ship)

    0

    5,000,000

    Gauteng Western Eastern Cape KwaZulu Mpumalanga Limpopo North West Northern Free State

    ape a a ape

    Total Nights(000s)

    24,800 19,971 3,371 6,297 4,010 3,224 1,685 528 2,963

    42 South African Tourism 2011

    Source: SAT Departure Surveys

    Nights (2010)

    37.1% 29.9% 5.0% 9.4% 6.0% 4.8% 2.5% 0.8% 4.4%

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    South African tourism key objectives

    volume

    spend

    stay

    Improveeo ra hic s read

    Improveseasonality

    Improveseasonality

    Promotetransformation

    pa ernspa erns

    43 South African Tourism 2011

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    There has been an slight improvement in seasonality for land arrivals

    Seasonality Index, 2003Seasonality Index, 2003--20092009

    7.90%8%

    9%

    Total

    6%

    7%

    Air

    Land

    4%

    5%

    Index

    1.77%

    1.20%

    2.45% 2.31%

    .

    2%

    3%

    0%

    1%

    2009 2010

    44 South African Tourism 2011

    Note: Zero percentage represents perfect seasonality while 100% represents the worst seasonality.

    Source: StatsSA, Tourism & Migration release; SAT calculations

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    There has been an improvement in seasonality from all the regions except for Americas

    and Asia and Australasia

    Seasonality Indices by region, 2009 to 2010Seasonality Indices by region, 2009 to 2010

    51.2%

    20.0%2009

    60.0%

    16.0%

    6.34%7.21%

    5.67%8.0%

    .

    1.77%2.73% 3.25%

    2.34%1.20%

    2.17%

    0.0%

    4.0%

    All arrivals Africa & Middle

    East

    Americas Asia & Australasia Europe

    45 South African Tourism 2011

    Source: StatsSA, Tourism & Migration release; SAT calculations

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    Contents

    Overview

    Forei n

    omes c

    46 South African Tourism 2011

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    Overview of 2010 (Domestic)

    Domestic trips decreased by 2% in 2010 with 29.7 million trips taken compared to the 30.2

    million in 2009. About 43% of the South African adult population travelled translating to

    a roximatel 13.4 million adults. The domestic travel incidence amon the adultpopulation dropped to its lowest level since 2007. There was on average 2.2 domestic trips

    taken in the year.

    VFR continues to be the ma or reason for domestic tri s accountin for 74% of all domestic

    trips taken in 2010. Holiday trips accounted for 13% of all domestic trips in 2010, business

    trips 5%, religious trips 6% and medical trips 1%. While there was an overall decline in thenumber of domestic trips in 2010, the share of holiday trips increased from 12.0% in 2009

    o . n , w e e s are o an us ness rave ecrease .There was also reduced spending in 2010 as total revenue declined by 6% to R21.1 billion,from R22.4 billion in 2009. The average spend per trip decreased from R730 in 2009 to

    n . e avera e spen per ay ecrease y approx ma e y rom ay

    in 2009 to R160/day in 2010 as the average length of trips increased from 4.2 nights to 4.4

    nights.

    million in 2009 to 131 million in 2010.

    Economic constraints remain the biggest barrier to domestic travel with 31% mentioning

    47 South African Tourism 2011

    .

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    Domestic Tourism Indicators

    Key Metrics 2007 2008 2009 2010

    Annual 43.5% 46.5% 47.6% 43.0%Domestic

    TravelIncidence

    Monthly1 9.9% 9.0% 8.2% 7.9%

    Number ofTrips

    Annual 35.9 Million 32.9 Million 30.3 Million 29.7 Million

    By Purpose

    VFR: 68%, Holiday: 16%,

    Business: 7%, Religious:

    VFR: 71%, Holiday: 16%,

    Business: 5%, Religious:

    VFR: 76%, Holiday: 12%,

    Business: 5%, Religious:

    VFR: 74%, Holiday: 13%,

    Business: 5%, Religious:

    , , , ,

    Total Annual

    SpendR20.0 Billion R25.8 Billion R22.4 Billion R21.1 Billion

    SpendBy Purpose

    : , o ay: ,

    Business: 14%, Religious:

    3%, Medical: 0%

    : , o ay: ,

    Business: 12%, Religious:

    3%, Medical: 2%

    : , o ay: ,

    Business: 17%, Religious:

    2%, Medical: 1%

    : , o ay: ,

    Business: 14%, Religious:

    3%, Medical: 0%

    Average Spend

    per r p per

    Day

    r p; ay r p; ay r p; ay r p; ay

    Total Annual

    Bed Nights157.8 Million 149.0 Million 128.4 Million 130.8 Million

    48 South African Tourism 2011

    Trip Length

    Average Nights

    per Trip4.4 4.5 4.2 4.4

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    In 2010, 43% of South African adults took a domestic trip, resulting in approximately 30million domestic trips. Although the number of tourists declined in 2010, they did onaverage take the same number of trips as in 2009

    Percentage of Adult Population That Has Taken APercentage of Adult Population That Has Taken A

    Domestic Trip Over Past Year: 2007Domestic Trip Over Past Year: 2007--20102010Number of Domestic Trips and Tourists: 2007Number of Domestic Trips and Tourists: 2007--20102010

    rion

    M)

    beroftripsp

    veler

    totalpopulat

    (

    Averagenumtr

    a

    centageofth

    200920082007200920082007

    Pe

    20102009

    Did Not Travel In Past Year

    Traveled In Past Year

    Average Number of Trips per Traveler

    Total Number of Domestic Travelers

    Total Number of Domestic Trips

    49 South African Tourism 2011

    Note:1Based on the question How many domestic trips have you yourself taken in the past 12 months? asked in each of the monthly surveys; therefore, incidence does not correspondto an exact Jan.-Dec. time frame, but rather is an average for any point in time over the course of the yearSource: SAT Domestic Surveys for 2007-2010

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    Of those that didnt take a trip, economic constraints remained the greatest barrier totravel

    Top Five Reasons For Not Having Taken a Domestic Trip : 2007Top Five Reasons For Not Having Taken a Domestic Trip : 2007--2010201011

    NotTakena

    ePastYear

    ultsWhoHav

    sticTripint

    %ofAd

    Dom

    Disliketravelling

    Unemployed/noincome

    Timeconstraints

    No reason to take atrip

    Cannot affordtravel

    50 South African Tourism 2011

    Respondents could give more than one reason for not taking a tripSource: SAT Domestic Surveys for 2007-2010

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    Of the 30 million trips, VFR remained the main purpose of taking a trip. The proportion ofVFR travel in the domestic market decreased in 2010, while holiday travel increased

    Number of Domestic Trips by Purpose (in MM): 2007Number of Domestic Trips by Purpose (in MM): 2007--20102010

    Trips(MM)

    MedicalReligiousBusinessHolidayVFR

    2007 67.5% 16.1% 7.1% 7.3% 1.2%

    Share of Total Trips by Year

    2008 71.4% 15.7% 5.4% 4.8% 2.0%

    2009 76.2% 12.0% 5.3% 4.6% 1.0%

    2010 74.3% 13.4% 4.7% 6.2% 1.0%

    51 South African Tourism 2011

    Note: Share of trips does not add to 100% because of category Other that is not shown on the graph; Holiday includes sports (spectator) and shopping (personal);

    Business includes business (professional), business (MICE), shopping (resale) and sports (participant)

    Source: SAT Domestic Surveys for 2007-2009

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    Gauteng and KZN are the major source markets for domestic tourism...

    Annual Domestic Trips by Province of Residence (Source Markets): 2007Annual Domestic Trips by Province of Residence (Source Markets): 2007--20102010

    MM)

    Trips

    (

    Free StateCape

    Mpumalanga or ern

    Cape

    Cape

    Natalort estmpopo

    Share of Trips 07 21% 28% 12% 17% 7% 5% 5% 4% 2%

    Share of Trips 08 30% 26% 10% 16% 4% 6% 3% 2% 2%

    52 South African Tourism 2011

    Source: SAT Domestic Surveys for 2007-2010

    Share of Trips 10 32% 24% 11% 10% 9% 6% 3% 3% 1%

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    and are also the major beneficiaries of domestic tourism

    Annual Trips to Each Province (Destination Markets*): 2007Annual Trips to Each Province (Destination Markets*): 2007--20102010

    s(MM)

    Tri

    Free StateEastern

    Ca e

    Mpumalanga Northern

    Ca e

    Western

    Ca eKwaZulu

    Natal

    North

    West

    LimpopoGauteng

    Market share 07 29% 17% 14% 13% 8% 6% 6% 6% 2%

    Market share 08 32% 17% 14% 12% 7% 7% 5% 4% 3%

    Market share 09 29% 19% 17% 12% 6% 6% 5% 4% 2%

    53 South African Tourism 2011

    Note: *Trips to Provinces exceeds the total number of trips as one can go to more than one province in one tripSource: SAT Domestic Surveys for 2007-2010

    Market share 10 28% 21% 14% 10% 9% 8% 6% 4% 1%

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    The average domestic trip lasted about 4.4 nights, which is an increase from 2009

    Average Nights by Purpose of Travel: 2007Average Nights by Purpose of Travel: 2007 20102010

    ights

    Medical ReligiousBusinessHoliday VFRTotal

    54 South African Tourism 2011

    Source: SAT Domestic Surveys for 2007 2010

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    Overall, the key driver for the decrease in total domestic spend, between 2009 and 2010,was the decrease in average spend per day by the tourists, in this time period

    Total Domestic Direct S end Value Drivers:Total Domestic Direct S end Value Drivers: 20092009--20102010

    1.20.1

    0.0

    25

    llions)

    15

    20

    Rand(Bi

    22.4 21.110

    5

    0

    2009 Change in Volume Change in Spend

    per Day

    Change in Length of

    Stay

    2010

    55 South African Tourism 2011

    Source: SAT Domestic Surveys for 2009-2010

    R t d f d ti t i i 2010 h d R21 1 billi 5 6% d

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    Revenue generated from domestic tourism in 2010 reached R21.1 billion, a 5.6% decreaseover 2009. The proportion of revenue on VFR travel declined in 2010, while that of holidaytravel increased

    Spending on Domestic Trips by Purpose:Spending on Domestic Trips by Purpose: 20072007--20102010

    22.4

    2%1% 1%

    25.8

    12%

    3% 2%

    0%

    20.01% Other3%

    1%

    0%

    Rand(Bn)

    22%39%

    37%

    14%0%

    Holiday

    Business

    Religious

    Medical

    31%

    14%

    58%45%45%

    VFR

    51%

    Share of Trips (%) VFR Holiday Business Religious Medical Other

    200920082007 2010

    2007 67.5% 16.1% 7.1% 7.3% 1.2% 0.8%

    2008 71.4% 15.7% 5.4% 4.8% 2.0% 0.7%

    2009 76.2% 12.0% 5.3% 4.6% 1.0% 1.0%

    56 South African Tourism 2011

    . . . . . .

    Note: Holiday includes sports (spectator) and shopping (personal); Business includes business (professional), business (MICE), shopping (resale) and sports

    (participant)Source: SAT Domestic Surveys for 2007-2010

    There was a decline in the average spend per trip between 2009 and 2010 with the

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    There was a decline in the average spend per trip between 2009 and 2010 with theamount spent on average for business and VFR trips decreasing compared to 2009. Incontrast, there was an increase of about R320 per holiday trip in 2010

    Average Spend per Trip by Purpose of Trip:Average Spend per Trip by Purpose of Trip: 20072007--20102010

    2,3402,500

    2007

    2008

    Average inflation2007: 7%

    2008: 11%

    2009: 7%

    (inRand)

    1,910

    1,6401,330

    1,650

    ,2,000 2010

    :

    rageSpend

    1,2401,050

    1,000

    1,500

    Ave

    490

    340240

    360

    550

    760

    400480

    780

    450

    280

    560

    730710

    500

    160 210

    0

    Religious MedicalVFRTotal HolidayBusiness

    57 South African Tourism 2011

    Note: Holiday includes sports (spectator) and shopping (personal); Business includes business (professional), business (MICE), shopping (resale) and sports(participant)

    Source: SAT Domestic Surveys for 2007-2009

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    For more information contact:

    South African TourismPrivate Bag X10012

    Sandton

    o annes urg

    2146

    Tel: +2711 895 3000

    Email: [email protected]

    www.southafrica.net/research