higher education industry practice area

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Higher Education Industry Practice Area © 2003 IBM Corporation The Road Less Chosen: Evaluating Financial Systems and Alternative Paths to Success May 22, 2007 Mark Olson, [email protected] Eric Letsinger, [email protected]

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Page 1: Higher Education Industry Practice Area

Higher Education Industry Practice Area

© 2003 IBM Corporation

The Road Less Chosen:

Evaluating Financial Systems and Alternative Paths to Success

May 22, 2007Mark Olson, [email protected]

Eric Letsinger, [email protected]

Page 2: Higher Education Industry Practice Area

© 2006 IBM Corporation2 Public Sector

A Community Source Session and Powerpoint!

Special thanks to all who participated in the “Road Less Chosen” session at the St. Louis Kuali Days Conference. Your great contributions and engaged discussions are captured in the slides that follow. We especially thank Denise Kirkeby from Minnesota State Colleges and Universities for her generous Powerpoint capture.

We enjoyed the session and learned a lot and hope that you did too – you were all great and really helped make this a fun and provocative session!

Eric Letsinger and Mark Olson

Page 3: Higher Education Industry Practice Area

© 2006 IBM Corporation3 Public Sector

Agenda

Current Systems

Emerging trends

The process…traditional and Kuali

Commercial vs. Kuali…pros and cons

Is Kuali right for you?

Page 4: Higher Education Industry Practice Area

© 2006 IBM Corporation4 Public Sector

Outmoded Financial Systems of Today…

Aged

Costly to maintain

Not innovative

Very slow – batch oriented, slow response time

Bad performance

Complex code – difficult to maintain

Painful upgrades, and costly

Integration problems – with other central and distributed systems

Platform costs

Poorly trained consultants

Lack of higher education functionality

Counter intuitive

Page 5: Higher Education Industry Practice Area

© 2006 IBM Corporation5 Public Sector

Are you positioned well for tomorrow… challenges ahead

Fair value and historical costs for investments and land

More audits

Vendors dropping support

Shorter time frames

Increasing internal controls and documentation

More GAAP vs. Fund Accounting (need ability to do both as well)

Software is becoming a commodity, changing support model

Lack of competition in software arena for Higher Education

Changing business practices, more frequently

Need for better management of data and management information systems

Page 6: Higher Education Industry Practice Area

© 2006 IBM Corporation6 Public Sector

Two Approaches: Commercial Only or Consider Open Source

The Paved Road

Informal analysis of the current system

How are we doing business- what do we need

Formal agreement – we need do something (business plan)

Costs, budget needs

RFP-requirements

Infrastructure needs

Review of vendors-rfp

Identify new goals-future strategy

Select vendor

Re-engineer, training, etc

Write the checks

Resources/back filling staff

New technology integration

Research on interfacing –legacy systems, shadows

The Road Less Chosen

Not always an obviously decision

Lack of history, track record, uncertainty

Become part of the process-own time into the development

For some it is an obvious decision

No one to respond to the RFP

No firm implementation plan, little documentation

Kuali not quite finished yet

Lack of a student system or HR system

Role of the community-to fill the gaps

Sole source to foundation

Change in mind set-Kuali is not a vendor, more action on our part

Who is assuming the risk—the institution - how do we handle this issue (ownership)

Page 7: Higher Education Industry Practice Area

© 2006 IBM Corporation7 Public Sector

Risk Analysis: Pros and Opportunities

Kuali Systems

“By and for” Higher education industry

Cost savings-licenses and implementation?

Open source is as secure as others

More focused communities

Ability to test drive more adequately and less expensively

Teams may be more committed because of ownership (personal commitment)

More options for fixing broken areas

Upgrades less expensive/fewer resources

Commercial Systems

Large install base

Active communities

Predictable implementation costs

Team may be more committed- because of the costs (pressure from the top)

Page 8: Higher Education Industry Practice Area

© 2006 IBM Corporation8 Public Sector

Risk Analysis: Cons and Barriers

Kuali Systems

Risks

New and untested implementation

Infrastructure, software, business rules, change management --expectations of the future

Past behavior is not a good indicator of future needs

Commercial Systems

Expensive consultants-implementation

Illusion that we avoid some risk w/ a vendor

Infrastructure, software, business rules, change management --expectations of the future

Less responsive to broken paths

Upgrades more expensive/resources

Page 9: Higher Education Industry Practice Area

© 2006 IBM Corporation9 Public Sector

Characteristics of Institutions Ripe for Kuali

Need to replace existing systems

Letter from current vendors, dropping support

Looking for something new-innovative

Need for new technical architecture

Limited resources

Loss of Knowledge of current staff, may be leaving/retirements

Dissatisfaction with current model/vendors and their process

Strong internal staff that wants to go down this path

Have done their research, compared products

Strong leadership and willing to take risks, try something new

Stakeholders in the functionality of the system

Page 10: Higher Education Industry Practice Area

© 2006 IBM Corporation10 Public Sector

Rationalize the Process

Define the gap between your system and modern systems

Quantify/qualify this gap into a business case for change

Gain buy-in early for considering Kuali

Define system requirements

Conduct cost benefit analysis (Kuali vs. commercial offerings)

• Software, Implementation Services, Internal and Hardware

Conduct risks analysis

• Kuali vs. Commercial

Try Kuali via Kualifier and Test Drive

Select and implement

Page 11: Higher Education Industry Practice Area

© 2006 IBM Corporation11 Public Sector

IBM Kuali Overview Today

BUSINESS

TECHNOLOGY

HELP ME DO IT MANAGE IT

FOR METELL ME

WHAT TO DO

Strategic

Outsourcing

Services

Application Management

e-business Hosting

Infrastructure Outsourcing

Data Center

Desktop

Network

Managed Storage

Learning Services

Integrated Technology Services Business Continuity & Recovery

Technical Support

e-business Infrastructure

Networking & Connectivity

Infrastructure & Systems Management

Global Business Services (GBS)

Strategy & Change

Customer Relationship Management

Supply Chain Management

Financial Management

Human Capital Management

Application Innovation

Business Transformation Outsourcing

Page 12: Higher Education Industry Practice Area

© 2006 IBM Corporation12 Public Sector

IBM Kuali Overview Tomorrow

BUSINESS

TECHNOLOGY

HELP ME DO IT MANAGE IT

FOR METELL ME

WHAT TO DO

Strategic

Outsourcing

Services

Application Management

e-business Hosting

Infrastructure Outsourcing

Data Center

Desktop

Network

Managed Storage

Learning Services

Integrated Technology Services Business Continuity & Recovery

Technical Support

e-business Infrastructure

Networking & Connectivity

Infrastructure & Systems Management

Global Business Services (GBS)

Strategy & Change

Customer Relationship Management

Supply Chain Management

Financial Management

Human Capital Management

Application Innovation

Business Transformation Outsourcing

Page 13: Higher Education Industry Practice Area

© 2006 IBM Corporation13 Public Sector

Limited IT Resources is the biggest barrier to adoption

Source: A-HEC, 2006