- OR 74 -

HERTSMERE BOROUGH COUNCIL

OPERATIONS REVIEW COMMITTEE

Minutes of the meeting held in Committee Rooms A & B, Hertsmere Civic Offices, Elstree Way, Borehamwood

15 January 2019

Present: Voting Members: Councillors R Butler (Vice-Chair), Worster (Vice-Chair), Barker, Brown, Davis, Merchant, G Silver, Swerling and Turner Also Present: Councillors Choudhury and Clapper Officers: V Kane Community Safety Manager H Shade Head of Partnerships & Community Engagement McDermott Safer Neighbourhood Inspector Smith Detective Chief Inspector G O'Brien Democratic Services Officer S Keenlyside Democratic Services Officer 386. MEMBERSHIP

Councillor Worster chaired the meeting in Councillor P Hodgson-Jones’ absence. Councillor Turner was substituting for Councillor Lambert.

387. COMMUNICATIONS AND APOLOGIES Apologies for absence had been received from Councillors P Hodgson-Jones, Lambert and Lyon.

388. DECLARATION OF INTERESTS (IF ANY) There were none.

389. MINUTES OF THE PREVIOUS MEETING RESOLVED that the minutes of the meeting held on 28 November 2018 be approved and signed as a correct record.

- OR 75 -

390. PORTFOLIOHOLDER PRESENTATION: COMMUNITY SAFETY AND PERFORMANCE Councillor Brown arrived at the start of this item. Councillor Choudhury, the Portfolio Holder for Community Safety and Performance, was present for this item, supported by Valerie Kane, Community Safety Manager. The Committee received a presentation and a number of points were discussed, including:

- A Police leadership update was given – Chief Inspector Steve

O’Keefe had left at the beginning of January, and the Committee

welcomed Chief Inspector Clare Smith, his replacement, who

was in attendance to present the annual PCSO update.

- Funding of £16,000 had been secured through Safer Minds for a

Community Support Worker in Hertsmere. This officer provided

support to people with addiction and Mental Health issues who

had been victims of crime or who had an offending history. The

post was filled in November and based at the Herts Mind

Network Wellbeing Centre, Borehamwood and had received 25

referrals. The work of this officer should free up some police

time, as the number of incidents attended by police that were

linked to mental health had doubled.

- Be Fearless against Abuse (in partnership with Crime Stoppers)

had received funding of £29,613 over two years for two

conferences and a dedicated Officer in year 2. The Officer role

was primarily to engage with schools. In May, Hertsmere hosted

the Fearless Training Day for teachers and professionals working

with young people. Topics included: Child Sexual Exploitation,

Fearless and its key messages, working with young people and

talking about Crime, cyber bullying and the ‘Thrive’ Programme.

Fearless was a curriculum package and website which enabled

young people to access information and report crime safely and

anonymously.

- A number of PCC funding bids had been submitted to the

Community Safety Fund 2019/2020 which included: £99,500

over 3 years for a dual diagnosis specialist at Three Rivers and

Hertsmere CSP’s. The role would aim to engage vulnerable

residents who misused drugs and alcohol and had mental ill-

health. £140,000 over 1 year bid from SOS – Drawing the Lines

which was a county wide intervention for serious violence. The

project wanted to establish four additional SOS Project Workers

from St Giles’ Trust to join the existing worker in Broxbourne.

- OR 76 -

£54,000 over 3 years to expand Better Choices, a project run by

YC Hertfordshire staff and provided early intervention for youth

violent crime. £32,000 0ver 1 year to fund a coordinator for the

Hertfordshire Modern Slavery Partnership. The Partnership

raised awareness of modern slavery and human trafficking and

shared information across agencies. The final decision on grants

was expected to be made by 28 February 2019.

- An emerging issue within the Borough was cuckooing, which

involved drug dealers targeting the homes of vulnerable people

and using them as bases for drug dealing. Later in the month,

officers had scheduled a multi-agency workshop to create a

Hertsmere specific partnership policy to combat cuckooing.

Other ongoing work against this included training, raised

awareness in the community and identification of support for

vulnerable residents.

- Another emerging issue was the need for suicide prevention –

the Council was working with Network Rail, the Samaritans and

British Transport Police to create a community action plan.

- The CCTV control room was to be moved in summer 2019,

managed by Stevenage Borough Council. The Committee was

reassured that this move would not result in a loss of CCTV

coverage.

- The Corporate Plan for Hertsmere, 2020 Vision, was published

for the period 2017-2020. Alongside the overarching plan was a

retrospective Annual Report which detailed the Council’s

achievements against priority areas and a forward looking

Annual Action Plan. A new Performance Management

Framework was introduced to support this. Issues which required

further investigation were referred to the relevant Scrutiny

Committee.

- In IDS, business support was being provided through software

upgrades in Planning and Environmental Health. Notably, work

was being done to implement mobile apps on iPads for Planning

Officers to better enable a move towards an agile workforce.

The new payments system was also soon to be completed. The

Council’s Microsoft packages were being upgraded gradually to

Office365 for all staff – the system downtime as a result of these

upgrades would be minimal as Officers would be working

evenings and weekends to complete the upgrades.

- The service desk was functioning well, and had taken on a

second apprenticeship funded through the apprenticeship levy.

- The Technical Security team had upgraded the Council’s cyber

defences, which monitored for attacks through evenings and

weekends. Many spam and suspicious emails were been safely

- OR 77 -

filtered and blocked. They were looking into the possibility of

moving Council systems to cloud-based servers, which would

reduce costs and increase agile working. They had also

partnered with Oxford City Council to explore the possibility of

utilising Artificial Intelligence and chatbots to improve the

customer experience of accessing Council services.

- In HR, the target for sickness absence had been met most

months in 2018. This was supported by a successful health and

wellbeing events programme that provided health check-ups and

flu jabs for staff members. There had been organisational

changes in many departments, including an increase to 7

apprenticeship opportunities. The HR and payroll systems had

been upgraded, and the staff break room had been successfully

moved to the second floor, opening onto the roof garden.

- The Committee queried the increase of motor vehicle crime and

what may be the cause. The Portfolio Holder stated that a lot of

modern cars have key fobs which emit signals to unlock the car

when the key is near. Some criminals use devices which, when

held up a house with the key inside, can pick up on the signal

from the key and amplify it. This amplified signal can then unlock

the car, which is then stolen. To combat this, people with these

key fobs could purchase a special purpose made mesh pouch or

a metal box or faraday cage could be used to restrict the signal.

- The Committee requested a further breakdown of crime statistics

by ward, which the Portfolio Holder agreed to circulate in the

coming days.

The Committee thanked the Portfolio Holder for an in-depth presentation.

391. PORTFOLIOHOLDER PRESENTATION: LEISURE, CULTURE AND HEALTH Councillor Clapper, the Portfolio Holder for Leisure, Culture and Health, was present for this item supported by Hilary Shade, Head of Partnerships and Community Engagement. The Committee received a presentation (attached as Appendix A to these minutes) and a number of points were discussed, including:

- In Community sport, the Arsenal Football Club were delivering

weekly community programmes in Hertsmere schools during the

autumn and spring terms under an ongoing S106 agreement.

The training ground had been used for school tournaments,

event soccer schools, and diversity, inclusion and charity events.

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We Move, She Moves, a popular female only sport and activity

programme in Hertsmere, provided weekly sessions across the

borough which included yoga, Aqua Zumba, Golden Dance and

Pilates. Satellite Clubs was an Olympic Legacy funded

programme from Sport England intended to extend sports clubs

on secondary school sites. Satellite sessions included BoxCleva

at Brookside Boys Club and Inclusive Sports Club at Maxwell

Community Centre.

- Active Hertsmere aimed to develop and promote sport and

physical activity in Hertsmere and in 2019 intended to deliver a

club forum at the Arsenal Training Ground, which aimed to give

clubs the opportunity to hear about funding, working with

schools, GDPR and volunteering opportunities.

- Herts Year of Physical Activity, also known as ‘HertsYOPA18’,

was a successful campaign focused on children and adults who

did not meet the national recommended levels for physical

activity, with an overall aim to make Hertfordshire the most active

county. The campaign was led by the Herts Sport and Physical

Activity Partnership, Herts County Council and Hertfordshire

association of Cultural Officers. Each month had a different

theme and targeted different groups, for example, ‘Families

Month’ in August supported Hertsmere Leisure to run four

families events across the borough. The contract for InspireAll,

formerly Hertsmere Leisure, had been extended for 5 years

which would enable a £5 million investment into their three main

facilities, Bushey Grove, Furzefield Leisure Centre and The

Venue.

- HBC had commissioned a youth research project which looked

at the efficacy of mentoring as a planned intervention for children

and young people at risk of gang involvement, youth violence

and those who had mental health concerns. Hertsmere’s 12th

Annual Youth Conference was due to be held on Wednesday

27th March 2019 at the Civic Offices. The event was free of

charge and intended for all year 6 and 7 students attending

schools in Hertsmere. It was fully booked with over 100 students

from 11 schools due to attend. In addition, the Hertsmere Youth

Network had been set up to support local community safety

issues by providing diversionary activities for young people aged

11-15 years. This well-established partnership provided regular

networking opportunities and information sharing for

organisations working with children and young people.

- Hertsmere’s part-time Museums Officer had been working

closely with the borough’s three independent museums and had

provided cultural support, prepared lottery bids and support for

- OR 79 -

museums accreditation. The Council also hosted the heritage

forum which enabled learning, support and networking events.

The museums had shown many successful exhibitions including

‘All Change’ at Elstree and Borehamwood museum, which

received 2,800 visitors. Funding for this exhibition, which

celebrated 150 years since rail arrived in Elstree and

Borehamwood, had been secured through a Heritage Lottery

grant of £10,000.

- In the voluntary sector, the Council had allocated a total budget

of £402,680. A large portion of this was to fund the Citizen’s

Advice Bureau in Borehamwood, with the rest distributed across

the Borough’s museums and community groups.

- The Hertsmere Health and Wellbeing Group was a subgroup of

the Local Strategic Partnership and comprised of representatives

of the Community and Voluntary Sector, the NHS, Clinical

Commissioning Group, and Herts County Council. The Health

and Wellbeing Strategy was due to set the focus of the group

until 2022 with the main priorities being promotion of increased

physical activity and improved mental health, among others. In

2018/19, Hertfordshire County Council had allocated £30,000 to

each district to spend on public health initiatives within the

borough. Funding was provided for several very successful

projects including Your Health Roadshow and Hertsmere

Wellbeing Gateway Service. Herts Mind Network Community

Support Service was set up as an outreach service which

received referrals for clients who had mental health, drug or

alcohol problems. The caseload was limited to 20 referrals and

the service had been funded for two years.

- Health Promotion was part of the Health and Wellbeing Strategy

and supported national campaigns such as ‘Stoptober’ and

‘Alcohol Awareness Month’. Other work included free CPR

awareness sessions in partnership with Borehamwood Fire

Station, ‘Making Every Contact Count’ training sessions and a

‘Dementia Friends Awareness’ event.

- Since the launch of ‘ParksHerts’ in July 2017, the mobile friendly

website had been nominated for a national APSE Innovation

Award, featured in both local and national press and the team

had presented at two national conferences.

- The Hertfordshire Year of Culture 2020 was a promotional

campaign for existing cultural activity across Hertfordshire. Each

month had a different theme and would promote related

organisations and experiences.

- Members enquired who had responsibility for the maintenance of

walkways and cycle paths as some of them were overgrown. The

- OR 80 -

Committee was informed that if the walkways were privately

owned, Hertfordshire County Council would speak to the owners

and ask them to clear and maintain them. Hertfordshire County

Council was otherwise responsible for maintaining bridleways

and cycle paths. The Committee wanted to promote cycling in

the Borough and discussed how cycling could be encouraged.

Risks to cyclists on the roads were discussed, and the

Committee asked whether County Councillors could be part of

the consultation process. The Portfolio Holder informed the

Committee that Hertfordshire County Council wanted to

encourage cycle lanes and were responsible for deciding where

they would be put in. Ways to encourage cycling would be

looked at during ‘cycling month’, including the safe storage of

bicycles in public places. The Portfolio Holder assured the

Committee that improvements were being made. For example, a

new UK law had been proposed for 2019 where cars had to keep

a greater distance when overtaking cyclists on the road.

The Committee thanked the Portfolio Holder and Officers for an informative presentation.

392. POLICE COMMUNITY SUPPORT OFFICERS (ANNUAL ITEM) Chief Inspector Clare Smith, and Leah McDermott, Safer Neighbourhood Inspector, were present for this item. The Committee received a presentation, (attached as Appendix B to these minutes) and a number of points were discussed, including:

- Chief Inspector Steve O’Keeffe had recently left the service and

the Committee were pleased to welcome to Hertsmere the new

Chief Inspector, Clare Smith.

- Updates to the staffing structure were provided, which included a

new shared anti-hate-crime officers who covered Hertsmere and

Welwyn & Hatfield. PCSOs were allocated to wards depending

on the particular needs and demographic of each ward.

- PCSOs provided a visible, uniformed representative on the

streets, aiding public reassurance and assisting with the

prevention of crime and disorder. PCSOs had the ability to issue

fixed-penalty notices for cycling offences, dog fouling, graffiti and

traffic offences – though the number of penalties issued had

gone down. Much of the work done by PCSOs was not

measurable as it related to the general increase in quality of life

for residents, and building relationships between the Police and

the public.

- OR 81 -

- On a day-to-day basis, PCSOs patrolled hotspots of crime or

anti-social behaviour, supported victims through house to house

enquiries and offered crime prevention advice. Other events,

such as Knife Amnesties and public information shows both

helped to reduce crime and inform the public on how to keep

safe and report crimes. There had been 9 Safer Streets events

this year, held in partnership with the fire brigade and trading

standards, where vulnerable members of the community were

given safety advice and could have smoke alarms fitted in their

homes. At OPAL events, also in partnership with the fire brigade,

older residents could attend and receive a hot meal along with

advice on crime and safety.

- PCSOs were always looking at the best ways to engage with the

public and often gathered feedback in the form of surveys. These

were carried by PCSOs whilst on the beat, so they could fill them

in when encountering someone who had comments or feedback

for the police. Many positive comments had been received over

the past year, which reflected well on the work PCSOs were

doing to form a relationship of trust between the police and

public.

- The Committee congratulated Officers on the enormous success

of the ‘Mini Police’ Programme. This was a seven week

programme delivered by PCSO’s, aimed at year 5 pupils in

primary schools. The children were given a kit comprising of a

tabard and hat and spent time with PCSOs learning about how to

prevent crime in the community. One project to combat parking

issues outside schools involved the children writing letters to

parents, explaining the risks of dangerous parking and asking

parents to park safely. The Committee enquired whether the

project had received enough funding, to which Officers

responded that they had funding in place which included a

further 35 kits. They wanted to expand the programme to ‘Junior

Police’ and include older school children, at which point they may

explore new funding avenues.

- The Committee queried the extent of gang involvement in

Borehamwood. Officers informed the Committee that

Borehamwood did not have a problem with gangs, but primarily

with youths and anti-social behaviour. A common issue was

tackling crime across County lines, particularly with drug dealing.

- The Committee asked if Officers had engaged with parents who

caused parking problems at schools in Bushey. Officers had

visited schools and considered the parking problems in

collaboration with Highways at Hertfordshire County Council.

- OR 82 -

Officers acknowledged that work had to be done with both

schools and parents to tackle the issue.

- A knife and gang crime educational talk had been given at

Merryfield School to years 5 & 6 pupils and their parents, led by

Hertsmere along with partner agencies.

- The Committee raised the recent anti-Semitic graffiti in Shenley

and asked whether religious hate crime had increased in the

area. Officers informed the Committee that this was a serious

issue, but one not experienced before in Shenley. Wildlife

cameras had been set up to catch those responsible should

there be any more incidents. A press release was issued very

quickly through Facebook and twitter following the incident, and

the Police were ensuring high visibility in the area including a

night shift to reassure residents.

RESOLVED that the report be noted.

393. UPDATE ON UNAUTHORISED INCURSIONS SCRUTINY REVIEW The lead Review Member, Councillor R Butler, informed the Committee that the report would be presented to Executive before 2 May elections.

394. FORWARD PLANNING PROGRAMME & COMMITTEE WORK PROGRAMME The Forward Planning Programme was NOTED. Committee Work Programme

add a breakdown of CIL spending in particular wards/parishes to the CIL/S106/appeals item due at the 14 February 2019 meeting.

395. ANY OTHER BUSINESS WHICH THE CHAIR CONSIDERS URGENT

There was none.

396. DATES OF FUTURE MEETINGS The next meeting was scheduled for 14 February 2018.

CLOSURE: 9.57 pm

CHAIR

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1

Councillor Clapper

Portfolio Holder

Leisure, Culture and Health

January 2019

What's happening with the Leisure, Culture and Health Portfolio?

Presentation to cover the key areas of responsibility within the Portfolio

o Community Sport

o Leisure Contract

o Youth projects

o Museums

o Support to Voluntary Sector

o Health and Wellbeing

o Herts years of Physical Activity and Culture

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2

What's happening with community sport?

• Arsenal

• We Move, She Moves

• Satellite Clubs

• Active Hertsmere

• Supported the Year of Physical activity.

What's happening with Hertfordshire Year of Physical Activity

2018 (YOPA)? • Supporting Hertfordshire to become the most

active County.

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3

What's happening with InspireAll (formally Hertsmere Leisure)?

• New contract from 2012 transfers all maintenance and capital investment and equipment to the trust

• Extension of contract for additional 5 years to enable investment.

• InspireAll have borrowed £5 million from HBC at an interest rate of 4.5% for the investment works.

• At the end of each year if the contract is in surplus then this is split 50/50 between the trust and HBC.

Furzefield £2.2 million Convert Sports Hall into XHeight Climbing and Soft Play plus new café servery

Gym refurbishment and functional area

Reception/Café refurbishment

Spa

Extend Spin Space

Reconfigure changing rooms and add family change

What's happening with InspireAll (formally Hertsmere Leisure)?

£5 million investment in three main centres, Bushey Grove, Furzefield, and The Venue

Bushey Grove £2.2 million Spa (upgrade of health suite)

Reception/Café area extension and upgrade

Spin Studio (party room refurbishment)

Wet Changing refurbishment

Offices (relocate and extend)

Increased gym size to account for members transferring from BCC

Community Room

The Venue £0.6 million

Gym upgrade

Spin/studio improvements

Soft play refurbishment including over 5’s area

Crèche/ Party rooms

Spa

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4

What's happening with Youth Projects

• Youth Research Project

• Annual Youth Conference

• Hertsmere Youth Network

What’s happening with the museums?

• Elstree and Borehamwood Museum

• Potters Bar Museum

• Bushey Museum

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5

What’s happening with support to the voluntary sector?

• Commissioned organisations – 9 agreements

• Community grants – up to £2,000

• Ward Improvement Initiative Scheme - £500

• Total budget to the voluntary sector - £402,680

What’s happening with health?

• Hertsmere Health and Wellbeing Group

• New Health and Wellbeing Strategy

• District Partnership projects e.g. – Your Health roadshow

– Hertsmere Wellbeing Gateway Service.

– Groundwork - Wellies in the Woods

– Watford FC – Shape Up

– Mind – Community Support Service

• Health Promotion – CPR Awareness sessions

– World No Tobacco Day

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6

What’s happening with health?

ParksHerts • Mobile friendly website which aims to encourage people to make outdoor exercise

part of their daily lives by finding parks and open spaces to enjoy and share.

• Countywide Project was led by Hertsmere Officers

• Launched on 21 July 2017

• Hertsmere Borough Council are supporting the Herts Sports Partnership to help every school have access to the Daily Mile.

• The Daily Mile is free, inclusive, it does not need setting up or packing away and no training is required.

• All children run or walk for 15 minutes every day in their uniform, so no changing is needed.

• It’s social and fun, improves fitness and

the children return to class ready to

learn.

What’s happening with the Daily Mile?

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7

What's happening with Hertfordshire Year of Culture 2020?

Herts 2020 Year of Culture - Month Themes • Jan Try Something New • Feb Workforce Development & Volunteering Month • March Supporting the Arts • April Go Somewhere Local • May The Big Outdoors • June Big Ideas • July Cultural Olympiad • August Families and Friends • September Be Inspired - Get Back Into & Meet the Maker • October Heritage and History • November Creative Minds & Creative Industries • December Celebrate & Illuminate

Any Questions ?

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1

Police Community Officer Scrutiny Review

Presented By

CHIEF INSPECTOR STEVE O’KEEFFE

Where are they? Bushey Borehamwood Potters Bar & Shenley PCSOBull

Bushey St James

PCSO Lancaster

Kenilworth

PCSO Rowson

Oakmere

PCSO Cattle

Bushey Heath

PCSO Ellis

Cowley Hill

PCSO Ramdeen

Furzefield, Shenley, Ridge & Sth

Mimms

PCSOJames

Bushey North

PCSO Harvey

Brook meadow

PCSO Tippett

Parkfield

PCSO Ainsley

Bushey Park

PCSO Hainsworth

Esltree

PCSO Kourtoubelides

Sth Mimms Services

PCSO Conway

Aldenham East & West

PCSO O’Grady

Brook Meadow

PCSO Lavell

Parkfield

PCSO Ryan

Bushey North

PCSO Tether

Cowley Hill

PCSO Boca

Radett

PCSO Hamackova

Town Centre

PCSO Lovegrove

Town Centre

PCSO Marchant

Hillside

PCSO Eldridge

Hillside

PCSO Gethin-Golder

Brook Meadow

PCSO Westlake-Cann

In training, tbc

What do they do? Role of a PCSO

A visible uniformed representative

Provide public reassurance

Assist with the prevention of crime and disorder

Engagement with the community

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2

Tasks carried out By PCSO’s Patrolling hotspot anti-social behaviour and crime locations Supporting victims of crime via: - House to house and CCTV enquires - Offering crime prevention advice to victims of crime and neighbouring houses Engaging with the public via: - Safer Streets - Knife Amnesty events - Crime prevention events / stands - OPAL’s - Fun in the Parks - Road shows - Public events Intelligence submissions Problem solving activities via the OSARA model

And More ! Knife awareness events, a number of educational events including school talks and crime prevention stands have been conducted by PCSO’s to raise awareness of the rising national trend. Mini Police, conducted with year 5 pupils to break down barriers and raise awareness. Online Watch Link this has continued to grow in Hertsmere and we have a very active Neighbourhood Watch with 33% of the area signed up. OP CARM Hertsmere proactive operation to deal with nuisance motorbikes particularly off road vehicles. OP FULCRUM PCSO dedicated patrols covering buildings and areas that are considered to potentially be at heightened risk of an attack including places of worship and critical national infrastructure. CST Joint patrol ASB PCSOs are an integral part to ASB solutions, having operational ownership of quality of life medium to long term problems. All significant ASB problems are inputted on to a partnership shared IT solution called Safety Net, and are audited and case managed on this system. These cases are reviewed and overseen by the multi-agency governance group ASBAG.

Local Priorities High level priorities or concerns are raised via the JAG meetings for discussion and support from Relevant agencies. Our area priorities are shared with the public via the SNT internet page within the Herts Constabulary website. Currently these are; Bushey & Radlett Fly tipping. Youth related ASB at: Hartswood Close, Lea Close & London Road. Parking complaints at various locations. Borehamwood & Elstree Pedal cycles being ridden dangerously & inconsiderately on pavements in Shenley Road & young people loitering on Eldon Avenue. Engagement with the schoold using educational tools to raise awareness of ASB and crime Anti-social behaviour on Leeming Road Potters Bar & Shenley ASB – Darkes Lane shops ASB – Inconsiderate parking outside of schools during drop off and collection.

What Do the Public think of ‘Their’ PCSO’s We are extremely proud to receive letters and emails of appreciation. PCSO Callum Ellis had positive feedback from Cllr Alan Plancey for the engagement work he had completed around Leeming Road, highlighting his input and his communication skills. PCSO Leon James received a letter of appreciation from school governors for his work regarding parking at a school in Bushey. He worked with the school and parents to tackle the issue that had been present for many years and has had a great success in reducing the issues. PCSO Marie Harvey received an email of thanks for the work she has conducted in delivering crime prevention talks to the Sacs Senior Club at Croxdale Road Synagogue, working to stop elderly residents becoming victims of crime. PCSO John Hainsworth has received multiple letters of thanks over the year for his continuing support of residents within his ward and the high level of customer care that he shows. And many more!

They are Just doing Their Job Really!

Macmillan Coffee Morning – PCSO Sophie Eldridge organised a coffee morning in aid of the Macmillan charity. This was held in the community centre/library in the middle of town. They received some great donations of cakes from local businesses and had a very successful event, engaging with the public and raising money for charity. Fun in the Park – Numerous PCSOs attended these events over the summer holidays. They had great engagement with the public and the children loved climbing all over the Public Order Van, pressing the sirens and trying on hats!! Halloween – Officers went out to engage with the younger residents of the community trick-or-treating and were very well received by all. Janmashtami – Officers attended the event where they engaged with a large number of attendees, offering advice and support to a significant number of the 60’000 attendees.

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