2012 ANNUAL REPORT

HEALTHY TODAY

HOPEFUL FOR TOMORROW

Mark J. KatorPresident and Chief Executive Officer

Mark LiptonChair, Board of Directors

Dear friends of Isabella,

2012 was a challenging year for Isabella.As with any challenge, there are always opportunitiesfor positive change and growth.While diminishedrevenue caused us to reduce some staff positionsduring the year, we added new services to meetgrowing community needs as well as improvedexisting programs.We are ever thankful to ourdedicated and caring staff who work togetherin good and bad times.

Nursing home based services were expanded byincreasing our capacity to care for those needingshort-stay rehabilitation or ventilator-dependent care.The ability of staff to communicate effectively andproblem solve was measurably increased by trainingin coaching communication presented in partnershipwith PHI. This vital training will extend to allIsabella staff and was made possible through agenerous grant provided by the United HospitalFund, the New York Community Trust and theFan Fox & Leslie R. Samuels Foundation.

Within our local community, we becamean anchor partner in the “Together on Diabetes”Program, a groundbreaking effort under the auspicesof the United Hospital Fund. This program offersa comprehensive approach which enables individualswith diabetes to properly manage their conditionthrough education, counseling and access tocommunity resources.

Isabella Visiting Care, Inc. our licensed home careservices agency has more than doubled its size inthe past two years. In addition we have providedprofessional home health aide training to nearly600 community residents in the past four years —all at no cost to the trainee.

Innovation continues to be our watchword.In a time of increased pressure on health careproviders to do more with less due to cutbacksin government-funded programs such as Medicareand Medicaid, the imperative to do well becomesever greater. This is a challenge Isabella takesseriously and more than ever, we need your support.As you read these pages, think about what effortscost, our community’s loss were they to be eliminatedand what you can do right now. Please considerIsabella as you plan your charitable giving.

Enjoy reading about us and we sincerely thank you,once again, for your friendshipand generosity.

Left: Mark J. Kator,President & CEO;Right: Mark Lipton,Chairman of the Board

GREETINGS FROM OUR

CHAIRMAN OF THE BOARD

& OUR PRESIDENT

Clockwise from top: Employee Coaching, Child Day Care, Mark Kator at the FundRaising Raffle,YUM Fresh Food Program • On the cover: Isabella Health Fair

Person centered care is at the forefront of howwe deliver care in our nursing home and acrossour spectrum of services.We pioneered in thiseffort more than 15 years ago and in 2012 webenefitted from several measures that strengthenour effort in these areas:• With the help of PHI, a national non-profitorganization that provides training in coachingand supervision, Isabella staff received specializedguidance in how best to communicate and managein a variety of challenging situations. This training– which continues in 2013 –enables staff to handlesituations at the point of service in the best waypossible as well as to communicate most effectivelywith residents, family members and each other.• We continued to engage family members andour community partners in helping to create adynamic setting for those in our care. New YorkCares, Inc. and Arts and Minds are just twoof our valued community partners that havecontributed time and creative talent to enrichthe lives of our residents. It would be impossibleto count the many hours that family membersand caregivers have contributed to helping carefor residents in our nursing home – as wellas those in our community based programs.• Isabella’s own staff members have continued thetradition of finding new and festive ways to engagethe residents in activities that enrich daily life.Using the theme of an “Ocean Cruise”, Isabellahosted “Summer Fest”, an annual day-longextravaganza of musical performances, games andculinary delights to entertain and engage residents.• Personal pride was very much on display asresidents delighted in showing off their creativetalents in Isabella’s Annual Art Show.

2012 HIGHLIGHTS

Embracing change, expanding services to meet new needs and

advancing quality care have been abiding hallmarks of Isabella over

the many years. 2012 offered several challenges and opportunities

which helped Isabella strengthen and grow in important ways.

Here are some highlights:

Extraordinary developments are rarely anticipated –but can be a wonderful source of accomplishment and pride.• Superstorm Sandy presented unprecedented challenges forIsabella.While our location above sea level presented no fearof flooding, mass transit shut downs, gas shortages and poweroutages wreaked havoc on staffing schedules. Thanks to theenduring commitment of Isabella staff who remained onduty until relief arrived, we were able to maintain residentcare throughout the emergency. In addition, we were able toaccommodate the transfer of residents from a nursing homein Brooklyn that suffered extensive damage from the storm.• In 2012 Isabella was pleased to be awarded a 5 star rating“Much Above Average” by the Centers for Medicareand Medicaid Services, a federal agency that administersMedicare and Medicaid.

Technology continues to progress as the tool ofcommunication and innovation. During this pastyear Isabella modernized operations by convertingfrom the paper-bound world of yesteryear to theelectronic system of today.We participated in thecreation of the platform that will enable electronichealth records to transfer seamlessly to othermedical providers. Our staff electronically recordsresident care and treatment interventions.Telemedicine remains ever more important asa means for electronically communicating vitalinformation from our home care clients. And a newPhysician Portal facilitates the timely authorization ofcare by community doctors.With the help of Local1199 SEIU, all nursing home staff members havecompleted training to master Microsoft Office skills.

Isabella Visiting Care, Inc. our licensed homecare services agency, more than doubled in sizeover the past two years as it continues to offerhigh quality, cost effective home care to clientsin the greater New York area. Our new programof Platinum Care provides additional servicesto complement special lifestyle and social needs.

In partnership much can be accomplished. Isabella isfortunate to have participated in several vital communitypartnerships in 2012 to promote important community goals:• Under the aegis of the United Hospital Fund, and with othercommunity providers, Isabella is participating in “Togetheron Diabetes” a unique program for seniors with diabetesthat provides education, support, community referrals andindividual guidance to enable them to remain healthy andbetter manage their disease.• In partnership with GrowNYC,Isabella offers YUM Fresh Foodfor Northern Manhattan, ahealthy food access program ledby a coordinated committee ofcommunity senior volunteers.YUM is part of a nationaldemonstration project – “HealthyCommunities though HealthyFood” – managed by UnitedNeighborhood Houses of New York.• Isabella provides leadership to the Upper ManhattanPartnership for Senior Independence, a consortium of8 community organizations that offer case managementservices and program referrals to 900 residentsof Northern Manhattan.

Education remains an importantelement of Isabella’s mission.It enables our staff to remaincurrent with the latest treatmentmodalities; it helps nursing homeresidents recover and return safelyto home; and it provides guidance tocommunity residents so that they canminimize the need for costly medicalcare in the future. Our commitmentto education also provides incentivesto the youth of the community.Here are some of our educationalaccomplishments this year.• Nearly 150 community residentsreceived free career training tobecome home health aides and/orcertified nursing assistants.• More than 400 community residentsattended one or more of the 14educational programs conductedby the Institute for Older Adults.• More than 200 communityresidents attended the AnnualIsabella Health Fair where theylearned about the services of35 community providers.• 60 Community residentsattended an Education Dayon Advance Directives.• 10 Community High Schoolseniors with a record of academicachievement and a commitmentto community service wereawarded Scholarships to helpwith the cost of college.

Sum

mer

Fest “Ocean

Cruise”

Isabella

ArtShow

Together on Diabetes

OUTLOOK FOR 2013

Healthcare will continue to undergo majortransformation in the next few years.While wemust prepare for change, one thing remains constant:our commitment to improve the quality of care for all.

• Short Stay Rehabilitation will continue to be animportant need in our community. In 2013 we willexpand our capacity to meet this need.

• Our existing Ventilator Dependent Unit is fullyutilized at all times and demand for this specializedcare has exceeded our ability to accommodate allrequests. To remedy the situation, we plan toexpand capacity in 2013.

• Home Care will be needed more than ever as thedemand for case management and quality care inthe community rises. To prepare for this, we willopen a new certified home health agency“Isabella Care At Home”.

• Preventing unnecessary hospital readmissions – andcontrolling costs – are important health care goalsin 2013. In partnership with New York PresbyterianHospital,Weill Cornell Medical Center, AllenHospital and St. Luke’s Roosevelt Hospital, Isabella

will offer “Bridge to Home”, a free 30-day programfor Medicare fee-for-service patients that will provideguidance and support before and after discharge toenable them to connect with community health careproviders, secure appropriate social services and learnto properly manage their illness.

• The transition to Managed Care is well underwayfor our community based clients. In anticipationof the upcoming requirement for Managed Careparticipation of all nursing home residents, we willbe educating staff, family members and residentsas to the changes that are anticipated.

• Quality of Care will continue to be at the forefront.We will continue the training created by PHI toadvance the communication and coaching skillsof Isabella staff.

• As part of a grant awarded to the New York Chapter ofthe Alzheimer’s Association, Isabella will be workingto develop innovative programs for nursing homeresidents with dementia, including palliative care.

• We will remain steadfast in our goal to maintainfinancial stability, quality care for all anda willingness to adapt to positive change.

“Big Apple Crunch” Intergenerational Event sponsored by GrowNYC :Child Day Care &YUM Fresh Food ProgramVolunteers

COMBINED STATEMENT OF OPERATIONS*

(Unaudited)

Revenues Received From: Isabella 2012 Isabella 2011

Medicaid $ 84,573,756 $ 83,925,290

Medicaid Retroactive Reimbursement Adjustments (244,000) (1,003,000)

Medicare 7,436,171 9,359,680

Resident/Clients and Insurance Payments 15,871,473 19,013,854

Home Care Contracts 14,522,731 8,665,565

Charitable Support (Net of Expenses) 1,257,397 191,553

Grants 749,063 370,567

Other 1,178,864 1,016,026

Total Revenues $ 125,345,455 $ 121,539,535

Funds AppliedTo:

Salaries and Wages $ 60,608,855 $ 57,593,687

Employee Benefits 21,990,140 21,684,625

Fees 16,798,674 16,395,268

Supplies and Materials 6,101,587 6,470,422

Purchased and Contracted Services 3,871,165 3,811,127

Leases and Rentals 973,129 1,006,124

Utilities 2,913,769 2,972,699

Insurance 815,371 824,379

Provision (Recovery from bad debts) 157,101 112,012

Government Assessment Taxes 4,841,607 4,465,153

Depreciation and Amortization 4,941,286 5,014,634

Interest 2,515,368 2,310,716

Other 1,231,597 999,226

Total Expenses: 127,759,649 123,660,072

Surplus (Deficit) From Operations: (2,414,194) (2,120,537)

Investment Income & Unrealized Gains: 1,657,762 (127,388)

Final Surplus (Deficit): $ (756,432) $ (2,247,925)

* Combines operating results for Isabella Geriatric Center, Inc., Isabella Home, Isabella Foundation Inc.,Isabella Management Services, Isabella Child Day Care Services Inc, and Isabella Visiting Care, Inc.

For the years 2012 and 2011

Nursing HomeNumber of beds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 705Number of new admissions. . . . . . . . . . . . . . . . . . . . . . . . . . . 1,565Number of residents over the age of 100 . . . . . . . . . . . . . . . . . . . . 9Age of oldest resident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104Number of residents under age 65 . . . . . . . . . . . . . . . . . . . . . . . . 68Age of youngest resident . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Short Stay Rehabilitation ProgramNew Admissions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 454Discharges Home . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 422

Isabella HouseNumber of residents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71Average age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

LongTerm Home Care ProgramTotal Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 555Number of aide hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21,971Number of skilled nursing visits . . . . . . . . . . . . . . . . . . . . . 807,053

Isabella Visiting Care, Inc.Home Health Aides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 830Total Aide hours . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 935,000

Adult Day Health Care ProgramAverage number of clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67Days of attendance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9,530

Child Day Care ProgramNumber of children . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38Bottles of bubbles shared . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

NORC (Naturally Occurring RetirementCommunity) ProgramsIndividuals served by VISTAS NORC . . . . . . . . . . . . . . . . . . . 398Individuals served by El Corazon Neighborhood NORC. . . . . 373

Upper Manhattan Partnership for Senior IndependenceClients served in 2012 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 900

CareerTraining ProgramsHome Health Aide Completed training . . . . . . . . . . . . . . . . . . 133Certified Nursing Aide Completed training . . . . . . . . . . . . . . . . 16

Senior Resource CenterNumber of visits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,082

Isabella Institute for Older AdultsFifty Plus Club members . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3,838Number of Programs offered . . . . . . . . . . . . . . . . . . . . . . . . . 135Total Program attendance. . . . . . . . . . . . . . . . . . . . . . . . . . 2,192

Walking Works Wonders Program participants . . . . . . . . . . . . 505Hours of exercise . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4,294Average Age . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

CommunityYouth ProgramsCaring Partner program participants . . . . . . . . . . . . . . . . . . . . . . 30Summer Youth Employment program participants. . . . . . . . . . . 80

YUM Fresh Food ProgramCustomers Served. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,972Pounds of Fresh Produce Distributed . . . . . . . . . . . . . . . . . . 37,976

VolunteersNumber of volunteers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 794Number of college interns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20Volunteer hours worked . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73,138

Isabella Geriatric Center StaffingTotal employees . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1,137Staff physicians . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4Consulting medical physicians. . . . . . . . . . . . . . . . . . . . . . . . . . . 22Advanced nurse practitioners. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Total nursing staff . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 567RNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89LPNs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77CNAs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 383

Employment LongevityStaff employed 40 years or more . . . . . . . . . . . . . . . . . . . . . . . . . . 9Staff employed 35 years or mor . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Staff employed 30 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 14Staff employed 25 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 38Staff employed 20 years or more . . . . . . . . . . . . . . . . . . . . . . . . . 74

2012 STATISTICS

Adult Day Health Care Isabella House Hula Dancers

$20,000-$40,000ContinuumHealth Partners, Inc.Estate of Mary MoritaUnitex Textile Rental Services

$10,000-$19,999Crothall Healthcare, Inc.Medline Industries, Inc.NewYork-Presbyterian HospitalO Positive, LLCVisiting Nurse Serviceof New York

Walter T. Gorman Electric, Inc.

$6,000-$9,999Consolidated EdisonStrategic Partnership

David Emanuel, M.D. &Deborah Hammond, M.D.

Health TracHealthFirst New YorkJ.D. Moschitto& Associates Inc.

Mr. & Mrs. Mark J. KatorMark Lipton, PhDDr. & Mrs. Robert Newman

$3,000-$5,999AnonymousCCLC Solution, Inc.Epstein, Tavroff & Leon,DPM, LLP

Health Pro ManagementServices, LLC

KPMG, LLPLocal 1199 SEIUMaimonides Medical CenterMr. & Mrs. Rocco MeliambroNew York Academyof Medicine

New York Community TrustNortheastern Office EquipmentRuffo, Tabora, Mainello& McKay, P.C.

Senior Whole Health

$1,000-$2,999Aging in America, Inc.Bi-County MechanicalPlumbing Inc.

Black Box Network ServicesBlake ElectricContracting Co., Inc.

Dr. Jo Ivey BouffardColumbia University Collegeof Dental Medicine

Columbia UniversityMedical Center

Cool Insuring Agency, Inc.Cooperative Home CareAssociates, Inc.

Corkhill ManufacturingCompany

Karen DavisGerimedix, Inc.GNYHA Ventures, Inc.Rachel GodfreyEllen HarnettDr. Ramin HodjatiHome Medical SpecialtiesJewish Home and Hospitalfor the Aged

Jewish Home LifecareKumud Jindal, M.D.Language Fundamentals, Inc.Arthur J. Lennon, M.D.Loeb & TroperMr. & Mrs. Marc MedicoHope Miller-McRaeDr. Thomas MuldoonThomas NewmanNew York UniversityCollege of Nursing

Paraprofessional HealthcareInstitute, IndependenceCare Sys

Primary CareDevelopment Corp

Proskauer Rose LLPRicco Wealth Partners, LLCMichael Rosen, M.D.Jay M. SackmanConsulting Services

Saima Sultan, M.D.Jay Talbot

United Hospital Fundof New York

Bruce and Freda VladeckW.B. Mason Co., Inc.Mr. & Mrs. John Zeiss

$500-$999A.C.T. Baking CorpAlzheimer’s Associationof New York

Ralph AndrewApple Bank for SavingsWiliam & Carol BanDebora Barrett-AllenHindy BernsteinEileen CaseyCDWHealthcareRay CentenoCenterlight HealthcareComputer Network SolutionsAlfred & Dr. Rose DobrofDon Jon Production, LLCFresh & Tasty BakedG.A.F. Seelig, Inc.Millie GambleGDCMedical ElectronicsSusan GevertzJohn GreenGuth-DeConzo ConsultingTomoko HanwayHebrew Home for the Agedat Riverdale

Mary ItoCaroline JacobsGloria Lauriello, M.D.Lemle &Wolff, Inc.Judy NunezProgressive Home HealthServices, Inc.

Mary QueallyRev. John Redic, IIJeffrey SachsTracey Sokoloff, BSN,MPHCarole StollKenneth Weinstein, M.D.AnnWyattPatricia Yuzawa-Rubin

$200-$499Johanna AlmeidaAvanti Landscaping, Inc.Joel BersonThomas & Lerlyn BonaparteRosalie BuchananEvelyn CamarcoMaria CasqueroCommon Cents New York -Elementary School P.S. 189

Mr. & Mrs. John CuvaElemco Building Controls, Inc.David FinkelsteinMelissa FreemanDr. J. Dermot FrengleyClaribel GonzalezMr. & Mrs. Bradley GraingerNoel GrazianiLesley HallidayKaren Harper-GoodeXiomara HousmanMarilyn HowardGrace IngletonK&M Business Services, Inc.Deborah LaRussoElizabeth LehmannIrene LopezMr. & Mrs. Robert MichaelNagle Spanish Congregationof Jehovah’s Witnesses

Arlene OrtizMariam PaulAileen PenaSusan PerezBerbadette PichardoPatrice RanelloneRobert RichardtPatricia RinconMagdalena RiveraRiverstone Senior Life ServicesRaysa RodriguezVictoria RosarioAlexon RoyJohn SheppardYaffa UngarVISIONS/Servicesfor the Blind

Westside Pulmonary PCPierce Wilkinson

2012 DONATIONS

$100-$199Vinod AcharyaShari BalaishBlue Man GroupBlueSpire MarketingIris BotelerLonnie CooperSosamma EasoBeryl EptonChris Ann ErnstVerdele FelixMargaret FitzgeraldFe FlorimonWilnelia GutierrezLinda HolahanInternational DevelopmentInstitute

Jose JaimesMary JosephCelestine LentzMaria LeonDr. Linda LewisJanet ListokinLucinda Martinez-DesirZenith MorenoIlana NosselPeace of Mind TechnologiesElvira PriscoDan PrizerReforming New YorkPilates Studios

Suzanne G.Martin& Associates

Suja Ann ThomasTruistMary WadkinsMost Reverend Gerald T.WalshYonkers Carpet & LinoleumCompany, Inc.

$1-$99Yrma AcevedoBrigida AlvarezMary AndersonAnthony’s Florist Shop, LTDMaria AristyKaren BanoCarmen BarbosaMireya BisonoJanis BrownCarole Burnett

Blanca CastilloAna CepinEileen ChalcroftCruz ColonStella DaddazioKathryn DavisDavid Diaz, Jr.Jose Diaz-OyolaDominican Women’sDevelopment Center

Thomas DorfEsther DorfmanGarland DwyerEdible ArrangementsPeter EilbottIsabel EvangelistaMary EyerSheila FallikConstancia FerrerasCari FershingAdelaide FlanaganAngiolina FriasPorfirio FriasMisako FolzenlogenAmparo FontanesEva ForstMaria GarciaConstance GemsonAlfred GerstmanJohn GolanKathleen GrahamEaster HarrisMable HedgerDinorah HernandezImogene HookerHousing Preservation& Development

Hudson View DinerAnita HyamsEdwin and Lucia JackGeneva JamesMaria JavierJewish Home at RockleighIvylyn JohnsonLucille JonesJessica JuliusRita KaplowEileen KingRose KleinOctavio LamouthJoan Laufer

Lena LawrenceBarbara LefkowitzNoris LopezAnna MackayEvelyne MagloireDonna MalechBarbara MarinRayda MarquezBenita MartinezGraciela MartinezMoraima MatosMargrit MeagherLaurel MerrimanTheresa MilleryCecilia MirandaNely MirandaLilia MorselliEvelyn NinonsGalina NotkinaJuana OlivaresAltagracia OzunaJacqueline ParkMolly ParkBernice PerezEmilia PicadoMichael PolissonEleanor RainfordLuis RamirezMirella RamosErika RodriguezMaria RojasRonald Fatoullah & AssociatesLiselotte RoslerMr. & Mrs. Robert SaldhanaCarmen Sanz-RuizJacqueline SaundersFrances ScruggsKatie ShawMr. & Mrs. SugunakarShodavaram

Julia SmithAurora SobrevinasSpoiled BratsHelen StacomLillian StugenskyPin Pin SuEsther TaylorPatricia TaylorMarion TimmonsMr. & Mrs. Jose ValdesJuaquina Vasquez

Flora VelardeMaria WhiteVera WilliamsMarliese Zimmerman

Gifts in KindGi ChangEmpire QuiltersAminatu FeinbergSonjia GrantNew York JetsCommunity Relations

Mary OliverMarta QuinonesCesar Romero, Sr.

In Memory Of:Jack Ballan fromPaul and Jessica Ballan

Miranda Bralts fromCarole Stoll, Yaffa Ungar,Bruce and Fredda Vladeck

Jaime Godfrey fromRachel H. Godfrey

Marie Harris from Easter M.Harris and Vera M.Williams

John Leslie fromJ. Dermot Frengley

Abraham Listokin fromFriends of Isabella

Erik Rosen fromChris Ann Ernst, Alfred M.Gertsman, Rita G. Kaplowand Patricia Taylor

Esther Rosenstarkfrom John Golan

Adoracion Vegafrom Adelaide N. Flanagan

Ozelle Wadkinsfrom Mary Wadkins

Mary Wilkinsonfrom Pierce B.Wilkinson

George and Kimi Yuzawafrom Anonymous andPatricia Yuzawa-Rubin

In Honor Of:The Ballan Family fromPaul and Jessica Julius

WAYS TO BENEFIT YOUR HEIRS

If you wish to reduce taxes on your estate, thereby providing morefor your heirs, and provide Isabella with a meaningful legacy as well,you may want to consider the following estate planning ideas.We recommend that you consult with an attorney beforedeciding on any of the following options.

Consider Leaving Isabella a Bequest in your Will.You may designate the Isabella Foundation as the beneficiaryof a specific dollar amount, or a particular asset, or a percentageof your estate. Bequests to the Foundation are deductible fromyour gross estate for estate tax purposes. Or you may name theFoundation as a contingent beneficiary or a beneficiary ofassets remaining in your living trust.

Legal DesignationIsabella Foundation, Inc.515 Audubon AvenueNew York, New York 10040

Designate Isabella as a BeneficiaryofYour Life Insurance Policy.You may name Isabella Foundation as a beneficiary of all or partof the proceeds of your individual life insurance policy or a groupterm policy. Insurance proceeds received by the Foundationwould be deductible from your gross estate.

Name Isabella Foundation as Beneficiary ofYour IRAsand Other Qualified Retirement Plans.It is often particularly wise tax planning to name IsabellaFoundation as a beneficiary of assets remaining in your IRAsor qualified retirement plans. These assets are unusual in thatthey are taxed twice when left to heirs other than your spouse.

Explore Ways to Provide Both forSurviving Loved Ones and Isabella.Plans are available that will pay income to surviving loved ones fora lifetime, after which Isabella will receive the remaining principal.Another arrangement allows you to provide income to Isabella fora period of time, after which the principal is passed to your heirs.

Isabella FoundationIsabella Foundation functions as a nonprofit 501©(3) foundation.All charitable contributions may be made to:

Isabella Foundation, Inc.515 Audubon AvenueNew York, New York 10040

Youmay also donate on-line to the Isabella Foundation at:https://www.isabella.org/Isabella/Help/Gift.aspx

For more information, please contact:

Rocco MeliambroVice President of Finance(212) 342-9308rmeliambro@isabella.org

Isabella

For more information about our programs and services, please call:The Marketing Department (212) 342-9200

For more information about an admission, please call:(212) 342-9245 or (800) 581-4474

The following is a report of fundraising efforts in 2012to benefit Isabella and the Isabella Foundation.

We rely on funds from individual donors, foundationsand government sources to make new programs possible andto expand the existing services we offer on our campus andin our community.We are grateful for the generosity of themany entities that make this a reality.

Our Fall Annual Gala is a generous source of philanthropicfunds for Isabella’s programs. Hundreds of guests gathered atthe Tribeca Rooftop for an evening of dinner and dancing underthe stars. This year’s Gala honored two extraordinarily dedicatedindividuals in the field of health care:

Robert G. Newman, MD, President Emeritus of ContinuumHealth Partners, Inc. and a Professor of Community Medicineat Mount Sinai School of Medicine was honored for his visionand leadership in developing partnerships to meet the growinghealthcare needs of all New Yorkers. Jo Ivey Boufford, MD,President of The New York Academy of Medicine and Professorof Public Service, Health Policy and Management at the Robert F.Wagner Graduate School of Public Service was honored for hercontributions to the field of public health - both on a nationaland international level - and for her expertise in advancingthe contemporary study of public health issues.

Isabella held its fourth fundraiser for community basedprograms in early November. Called “A Night in the Heights”,this festive event, attended by more than 100 guests, offered winetasting, a silent and live auction and spirited entertainment.

We offer special thanks for grant support in 2012

For the Advancement of Person Centered CareFoundation for Long Term Care

For CaseManagement and Caregiver Support in the CommunityNew York City Department for the AgingHarry & Jeanette Weinberg FoundationFederation of Protestant Welfare Agencies

For Naturally Occurring Retirement Community(NORC) Programs

New York City Department for the AgingNew York State Office for the AgingUnited Jewish Appeal Federation of New YorkDeborah Elkins Foundation

For YUMFresh Food for NorthernManhattan ProgramNew York Community Trust

For Benefit Enrollment Services at the Senior Resource CenterNational Council on Aging, Inc. (NCOA)

For “Together onDiabetes”Community Based ProgramUnited Hospital Fund

ForTechnology to Coordinate and Advance the Exchange ofMedical Information

New York Presbyterian Hospital

For the Senior Resource CenterNew York State Dormitory Authority

DEVELOPMENTThe following is a report of fundraising efforts in 2012 to benefit Isabella and the Isabella Foundation.

Isabella Health Fair Isabella Health Fair Adult Day Health Care ScholarshipWinners

Board of Directors and Staff

Mark J. Lipton, PhD., Chair

Arthur J. Lennon, M.D., 1st Vice Chairman

Howard S. Berliner, Sc.D., 2nd Vice Chairman

Alexander Balko, Treasurer

AnnWyatt, Secretary

Msgr. Charles J. Fahey

John Green

Richard B. Harding, Jr.

Caroline M. Jacobs

Rafael Lantigua, M.D.

Edward J. McFadden

Josephine F. McFadden

Hila Richardson, R.N., Dr. P.H., F.A.A.N.

Seiichi Shimomura, M.D.

Jay Talbot

Most Reverend Gerald T.Walsh

Mark J. Kator, Presidentand Chief Executive Officer

Senior Leadership

Eileen Casey, Vice President,Human Resources

David Emanuel, M.D.,Vice President, Chief Medical Officer

Greg Fortin, Chief Information Officer

Rocco Meliambro, Vice President, Finance

Hope Miller, Vice President, Care Services

Mariam Paul,Director of Nursing

Ellen Harnett, Vice President,Quality & Compliance

Tracey Sokoloff, Administrator,Home Care and Community Services

John Zeiss, Vice President, Operations

Departmental Directors

Debora Allen, Sub-Acute Care/Neighborhood Resident Services

Carol Ban, Aging in Place Programs

Leona Chen, Isabella House

LaVerne Collins, Safety & Security

John Cuva, Environmental Services

Christina Droney, Rehabilitation

Eddy Elie, Support Services

Karen Ellefsen, Child Day Care

Lesley Halliday, Resident Community

Karen Harper, Resident Community

Marilyn Howard, Staff Development

Deborah LaRusso, Social Services Program/Neighborhood Resident Services

Betty Lehmann,Marketing & Communications

Janet Listokin, Therapeutic Recreation

Gloria Magruder,Health InformationManagement Systems

Rayda Marquez,Materials Management

Marc Medico, Controller

Robert Michael, Facilities Management

Judy Nunez,Director of Special Projects

Rosa Pascual, Volunteer Services

Mary Queally, Isabella Visiting Care, Inc.

Patrice Ranellone, Resident Community

Rev. John W. Redic II, Pastoral Services

Patricia Rincon, Adult Day Health Care

Ramon Rios, Resident Community

Udo Schneider,Dining Services

Carole Stoll, Patient Accounts

Yaffa Ungar, Clinical Compliance

Religious Affiliations

Pastoral Services

Chaplaincy Associates

Reverend Elmer P. Hardy, Jr.

Pastor Kenneth S. Gibson

Chaplain Hazel Bonello

Chaplaincy Aides

Mr. Dorren A. Carr

Ms Britanny G. Phelps

Mr. Joseph Scott

Worship Service Volunteers

Mr. Joseph Berry

Religious Affiliations

Buddhist:

New York Buddhist Church

Islamic:

Masjid Malcolm Shabazz Mosque

JehovahWitness:

Audubon Avenue Kingdom Hall

Jewish:

Cantor (part-time)

Protestant:

Bethel Gospel Assembly

Fort Washington Collegiate Church

Iglesia “El Mesias”

Kelly Temple Church Of God In Christ

Manhattan Bible Church

New Gospel Temple Church Of God InChrist

New York Theological Seminary

Seventh-Day Adventist Church of Washing-ton Heights

Spanish Dyckman Seventh Day AdventistChurch

RomanCatholic:

St. Elizabeth's Church

Church of St. Jude

WE SUPPORT BOARD OF DIRECTORS AND STAFF

1199SEIU Child Care CorporationAction Reconciliation Service for PeaceAlzheimer’s Association, New York City ChapterARC XVI Fort Washington, Inc.Asociación de Mujeres Progresistas, Inc.Asociación Internacional Fotografía Y ArtesBrookdale Center for the Aging – Hunter College FoundationCenter for Public Health and Continuing EducationCentro Cívico Cultural DominicanoChinatown Health Clinic FoundationChurch of the Good Shepherd

Committee for Hispanic Children & Families, Inc.Community Board District 12Community League of the HeightsCommunity Services for Faith, Hope and Charity, Inc.Council for Senior Centers and Services of New York City, Inc.Creating A Village, Inc.Dominican Women’s Development CenterDominoes Gentlemen Club, Inc.Encore Community ServicesFirefighters of New York CityFederation of Protestant Welfare AgenciesFostering A Life, Inc.Fundación ExpoferiaGeorge Washington High School –High School for Health Careers and Sciences

George Washington High School – Law and Public ServiceGeorge Washington High School – Media and CommunicationsGeorge Washington High School – ROTC SchoolGeorge Washington High School – The College AcademyGeorge Washington High School – YABC/LTW ProgramGregorio Luperon High SchoolHebrew Home for the Aged at RiverdaleHispanic FederationHostos Dream ProjectHousing Preservation and DevelopmentHudson View Spanish CongregationInstitute for the Puerto Rican/Hispanic Elderly, Inc.Instituto Duarteano, Inc.

Japanese American Association, Inc.Japanese Intercultural Network – Reona Ito Choral SeriesJuan Pablo Duarte FoundationLatino Center on AgingLatino Education Project, Inc.Lions ClubMedicare Rights CenterMirabal CenterNational Association of Hispanic Nurses, New York City ChapterNeighborhood TrustNetwork for GoodNew York Academy of MedicineNew York City Department for Consumer AffairsNew York District AttorneyNewYork-Presbyterian HospitalNorthern Manhattan Coalition for Economic DevelopmentPolice Department, City of New York (34th Precinct)Presbyterian Senior ServicesPrimary Care Development CorpRiverdale Senior Services, Inc.Riverstone Senior Life ServicesSAGE (Services and Advocacy for Gay, Lesbian,Bisexual & Transgender Elders)

St. Luke’s and Roosevelt HospitalsThe Equity Project (TEP) Charter SchoolUnited Hospital FundUnited Neighborhood HousesUnited Palace CathedralVISIONS/Services for the Blind and Visually ImpairedVisiting Nurse Service of New YorkVisiting Nurse Service of New York CommunityConnections Time Bank

Washington Heights Gardening CrewWashington Heights-Inwood Chamber of CommerceWashington Heights-Inwood Coalition, Inc.Washington Heights-Inwood Coalition on Aging, Inc.Washington Heights Multicultural CenterWest, Inc.Women in Health Management

Our Family of Services and Programs

Adult Day Health Care Program

Career Training ProgramsCertified Home Health AideCertified Nursing Assistant

Caregiver Ombudsman Outreach Program

Caring Partner Program

Child Day Care Program

Isabella House

Isabella Institute for Older Adults

Isabella Nursing HomeSkilled Nursing CareDementia CarePalliative CareRespite CareShort & Long Term RehabilitationVentilator Dependent Care

Isabella Senior Resource Center

Isabella Visiting Care, Inc.

Long Term Home Health Care Program

Naturally Occurring RetirementCommunities (NORC's)

Upper Manhattan Partnership forSenior Independence (UMPSI)

YUM Fresh Food Program

Volunteer Program

Our Mission:

“To provide quality care

through diverse programs

designed to promote

health and independence

within and beyond our walls.”

Mark Kator at the Isabella Health Fair

Welcome to our family.

515 Audubon Avenue

NewYork, NewYork 10040

212-342-9200

www.isabella.org

Credits:

2012 Annual Report published by:Marketing Department of Isabella

Betty Lehmann, Director of Marketing

Marilyn Pacheco,Assistant Director of Marketing

Sarah Crespo,Communications Coordinator

Lesley Seabert, Creative Director

Photography by Ed Cunicelli,Mike Fitelson, Charles Manley,Julio Rivera, Manuel Sierra

Person Centered Care – going the extra mile