healthy you magazine from umr - july issue
DESCRIPTION
“Healthy You” magazine is published as an educational resource for UMR members and to provide information about tools and resources available from UMR as a part of our member online services. Available features and benefits are dependent on the products and features included in the plan design. Not all members will have access to all features shown. Copyright ©2015 United HealthCare Services, Inc. Reproduction in whole or part is not permitted without permission in writing from UMR.TRANSCRIPT
Bug Off! Keeping bugs at bay
Food Safety Don’t get sick
Beat the Heat Exercising in
extreme heat
Hep C What baby boomers
need to know
HEALTHY YOU Your journey to wellness starts here
As we celebrate our nation’s independence, we are reminded that our freedom
came at a price. To our members and employees who are serving and who
have served, we would like to say: Thank you for your service.
As a UnitedHealthcare company, UMR would like to express our profound
appreciation and gratitude for the dedication and service of our troops and
their families.
UnitedHealthcare is proud to sponsor the Ride 2 Recovery Program, which
benefits mental and physical rehabilitation programs for our country’s wounded
veterans and healing heroes.
Links to sites providing assistance for veterans are available on our member Web site in the Health Center
under Government organizations.
©2015 United HealthCare Services, Inc.
CONTENTS
In this issue Getting care: What you need to know
and where to go. 3
Bug off: Keeping bugs at bay. 6
Online tools: Information, resources
and support. 7
Hepatitis C: What baby boomers need
to know. 12
Foodborne illness: Don’t get sick. 15
Fitness tools: Tools to help you get
moving! 18
Beat the heat: Exercising in extreme
heat. 19
First aid: Find resources for learning
first aid basics. 20
Chronic conditions: Take action to
improve your health. 21
Healthy living: Go social! 25
Preventive care: Get the facts! 26
Health tips for the entire family:
Resources on men’s, women’s and kids’
health. 27
For kids: Fun activities for kids. 31
En Español: 32
Register for online services to take advantage of all our
online resources for members. Visit www.umr.com today!
©2015 United HealthCare Services, Inc.
Go mobile Try “Healthy You”
on your tablet or
smart phone
About this magazine
“Healthy You” magazine is published as an
educational resource for UMR members and
to provide information about tools and
resources available from UMR as a part of our
member online services.
Available features and benefits are dependent
on the products and features included in the
plan design.
Not all members will have access to all
features shown.
Copyright ©2015 United HealthCare Services,
Inc. Reproduction in whole or part is not
permitted without permission in writing from
UMR.
All information and links were accurate and
functional at the time of publication. However,
because this electronic publication contains
links to third-party sites, information can
change and become unavailable.
While using this electronic publication you
may click on a link to other websites. We
provide links to other websites that may
contain information that may be useful or
interesting to you. We do not endorse, and
are not responsible for, the content and
accuracy of linked websites operated by third
parties or for any of your dealings with such
third parties. You are solely responsible for
your dealings with such third parties and we
encourage you to read the terms of use and
privacy policies on such third-party websites.
©2015 United HealthCare Services, Inc.
Your member ID card is your starting
point for getting the care you need.
Finding a provider
On the back of your member ID card,
you’ll find your PPO network contact
number and your pharmacy contact (if
applicable).
Emergencies
IMPORTANT: If you are severely ill
and/or this is an emergency, call 911.
Not sure where to go? Where you go for medical services can
make a big difference in how much you
pay and how long you wait to see a
health care provider.
Explore the following information to help
you decide the appropriate setting for
your care.
You can also find a provider
near you by visiting our Web
site at www.umr.com.
GETTING CARE What you need to know and where to go
3 ©2015 United HealthCare Services, Inc.
Retail clinic/convenient care clinic Retail clinics, sometimes called convenient care clinics, are located
in retail stores, supermarkets and pharmacies.
Urgent care Urgent care centers, sometimes called walk-in clinics, are often open in the
evenings and on weekends.
When to go:
• Colds or flu • Vaccinations or screenings
• Sinus infections
• Allergies
• Minor sprains, burns or rashes
• Headaches or sore throats
Wait time to expect
15 minutes or less (on average)
Cost
$50-$100 (approximate cost per
service for non-employer
sponsored facilities)
When to go:
• Sprains and strains • Mild asthma attacks
• Sore throats
• Minor broken bones or cuts
• Minor sprains, burns or rashes
• Minor infections or rashes
• Earaches
Wait time to expect
20-30 minutes (approximate
wait time)
Cost
$150-$200 average cost (for
non-employer sponsored
facilities)
Note: Costs may vary based on your plan. Costs shown represent
national averages.
©2015 United HealthCare Services, Inc.
GETTING CARE What you need to know and where to go
4
Your doctor’s office Seeing your doctor is important. Your doctor knows your
medical history and any ongoing health conditions.
Emergency room Visit the ER only if you are badly hurt. If you are not seriously ill or hurt, you
could wait hours and your health plan may not cover non-emergency ER visits.
When to go:
• Preventive services and
vaccinations
• Medical problems or symptoms that
are not an immediate, serious
threat to your health or life
Wait time to expect
1 week or more (approximate
wait time for an appointment)
Cost
$100-$150 average cost
When to go:
• Sudden change in vision
• Sudden weakness or trouble
talking
• Large open wounds
• Difficulty breathing
• Severe head injury
• Heavy bleeding
• Spinal injuries
• Chest pain
• Major burns
• Major broken bone
Wait time to expect
3-12 hours (approximate wait
time for non-critical cases)
Cost
$1200-$1500 average cost
5 ©2015 United HealthCare Services, Inc.
GETTING CARE What you need to know and where to go
6 ©2015 United HealthCare Services, Inc.
BUG OFF! Keep bugs at bay
Don’t forget! The warmer weather brings out all manner of pests, and some insects and other bugs can be more than mere annoyances. Ward off potentially disease-carrying mosquitoes and ticks by applying insect repellent to your clothing and exposed skin before spending time in the woods or areas with tall grass and weeds. Wearing long-sleeved shirts and pants, particularly at dusk, can help keep mosquitoes at bay, and light-colored clothing makes it easier to see ticks on your body.
Download the
infographic from
the Centers or
Disease Control
Get the app:
OptumizeMe app
ONLINE TOOLS Health apps we love
7
OptumizeMe Challenge yourself and your friends to better
health! Getting healthier can be a challenge.
Let OptumizeMe help make it fun. With
OptumizeMe, you can challenge friends,
family, co-workers and even total strangers to
contests designed to help everyone get
healthy.
Who can walk the most steps? Who can be
first to run 100 miles? Who can eat 6
servings of vegetables a day? You can create
your own health challenges based on your
personal interests or you can pick from our
list of existing health challenges. You can
even join others’ challenges and then the fun
really begins! OptumizeMe is an app that is
built around the power of social networking.
You can invite friends, family or the entire
state to be a part of your challenge. You can
motivate your teammates or you can trash
talk your opponents. You can post your
progress to Facebook. You can make it high
stakes by rewarding the winner with
whatever prize you think would make the
challenge worth winning. Best of all, you can
make it fun. When challenges become fun,
goals become realities. That’s what healthy
is all about.
©2015 United HealthCare Services, Inc.
ONLINE TOOLS Information at your fingertips
What you can do • Find a provider
• Look up claims & benefits
• View, print or fax your ID card
• Visit the health center
Useful tools • Symptom checker
• Drug lookup
• Health education library
• Health cost estimator
8
Register today for online services!
©2015 United HealthCare Services, Inc.
ONLINE TOOLS Go mobile! Visit our mobile site
On the go? Visit umr.com on
your mobile device.
9 ©2015 United HealthCare Services, Inc.
SmartPatient Get the most from your doctor visit. SmartPatient,
from UnitedHealthcare, is the app that helps you
manage your health. You can track your health
numbers, appointments, and doctor’s orders. You
can also find checklists of important questions for
your doctor, video tips from Dr. Oz, and Smart
Patient videos.
Download the SmartPatient app
Other helpful apps Ask Karen
From the U.S. Department of Agriculture
Ask Karen and get answers to your food safety
questions while at the grocery store, farmers
market, in your kitchen, or while at your
barbecue grill.
SaferCar
From the National Highway Traffic Safety
Administration
NHTSA’s SaferCar app provides important
information and functions that will help you make
informed safety decisions involving your vehicle.
ONLINE TOOLS Health apps we love
10 ©2015 United HealthCare Services, Inc.
Need some ideas for dinner? Log in to umr.com and visit the
health center to find healthy recipes and cooking videos.
Follow us on: myUMRhealth
and UHCTV
11 ©2015 United HealthCare Services, Inc.
HEPATITIS C What baby boomers need to know
©2015 United HealthCare Services, Inc.
12
Did you know? Up to 75% of adults infected
with Hepatitis C were born
between 1945-1965
According to the CDC, baby
boomers are at the highest risk for
infection. Although the reason is not
known, most boomers are believed
to have been infected in the 1970s
and 1980s when Hepatitis C rates
were at their highest.
How is Hepatitis C spread?
Hepatitis C is spread when infected
blood enters the blood of a non-
infected person.
What are the symptoms?
Symptoms can include fever,
fatigue, loss of appetite, nausea,
vomiting, abdominal pain, dark
urine, grey-colored stools , joint pain
and/or jaundice.
Should I get tested?
If you were born between 1945-
1965, it’s important to get tested.
Contact your health care provider to
learn more.
5X Baby boomers Are 5 times more likely to
Be infected with Hepatitis C
#1 Cause of liver cancer Hepatitis C is the number
one cause of liver cancer
©2015 United HealthCare Services, Inc.
13
At the highest risk
1900 2000
Persons born between
Learn more View and print infographic
Hepatitis C
Get the facts
1945 1965
Hepatitis C
The hidden
disease
Watch a video
Click logo to learn more
135⁰
Clean Wash your
hands or
use hand
sanitizer.
Keep cold foods cold
and hot foods hot.
41⁰
Cold Use two coolers: one for
cold drinks and another
for cold foods that can be
kept sealed until it is time
to eat.
Clean Keep prep
surfaces clean.
Bring two plastic
cutting mats: one
for meats and one
for vegetables.
Cook Cook meats
to the proper
temperature.
If it’s hot Keep food
out for no
more than
1 hour.
90⁰
Throw it out If food has been out for
longer than 2 hours or
more than 1 hour if the
temperature is over 90⁰.
Cold foods
Hot foods 1 HOUR
©2015 United HealthCare Services, Inc.
FOOD SAFETY Keeping food safe and fresh at your next family gathering
14
FOODBORNE ILLNESS Don’t get sick
15
4
Monitor your
asthma using a
peak flow meter,
if prescribed
5
Use your inhaler
as prescribed to
avoid attacks
©2015 United HealthCare Services, Inc.
Every year, 1 in 6
Americans becomes
sick from a foodborne
illness
Most people who have experienced a
foodborne illness will tell you that it is a
very unpleasant experience. But many
foodborne illness can be prevented by
following these four simple steps.
Clean
Wash hands and surfaces
often for 20 seconds using
soap and water.
Separate
Don’t cross contaminate.
Keep meat, poultry, seafood
and eggs separate from all
other foods.
Cook
Cook foods to the proper
temperature and keep hot
foods hot while the meal is
being served.
Chill
Keep foods that spoil quickly
cold.
FOODBORNE ILLNESS Avoid getting sick
Illness Cause Symptoms
Botulism is caused by the
bacteria Clostridium botulinum, a
family of bacteria that lives in the
soil and in low-oxygen
conditions. The bacteria form
spores that are dormant until
exposed to conditions that
support their growth.
Most often from improperly
canned foods at home,
however, some cases
have resulted from
improper canning in
commercial settings.
Symptoms of botulism include
doubled or blurred vision, droopy
eyelids, slurred speech, dry mouth,
trouble swallowing and muscle
weakness. Symptoms of foodborne
botulism usually turn up 18 to 36
hours after eating tainted food, but it
can take up to 10 days for symptoms
to occur.
Campylobacter is an illness
caused by bacteria of the same
name (it’s also sometimes called
campylobateriosis). The bacteria
is found in most of the poultry we
eat, as it exists in birds and
doesn’t make them sick.
Improper handling of raw
chicken, contamination of
other foods with raw
chicken juices.
Campylobacter is the most common
bacterial cause of diarrhea in the
world, and the illness can be
diagnosed from a stool culture. Most
people get over the bacteria without
medication. It usually goes away
within two to five days.
E. Coli are bacteria that live in
the guts of ruminant animals,
most notably cattle, but also
deer, elk, goats and sheep.
In the slaughtering
process, the intestines can
be cut, allowing the
bacteria onto the
meat. Vegetables can also
be contaminated through
contact with animal feces.
Diarrhea, which can be bloody,
stomach cramps, vomiting and
sometimes a low fever.
Listeria is found in soil and water
and especially in places that
have been fertilized with manure.
The bacteria is carried by
animals it doesn’t harm, and it
can contaminate animal products
including meat, milk and cheese,
as well as vegetables that come
into contact with the bacteria.
Infections can be caused
by uncooked meats, raw-
milk cheeses, vegetables
and cold cuts or soft
cheeses that may be
contaminated at the deli
counter after processing.
Pasteurization and cooking
kill listeria, but products
can be contaminated after
cooking and before
packaging or through
cross-contamination at the
deli.
Fever, muscle aches, nausea or
diarrhea are the most common
symptoms, but the infection can
spread to the nervous system,
causing headaches, a stiff neck and
convulsions. About 2,500 people
become seriously ill in the United
States each year from listeria, and
about 500 die. Pregnant women,
newborns, the elderly and persons
with weakened immune systems are
especially at risk.
16 ©2015 United HealthCare Services, Inc.
FOODBOURNE ILLNESS Avoid getting sick
Illness Cause Symptoms
Salmonella is a bacteria that
lives in the intestinal tracts of
animals.
When feces comes in
contact with food that isn’t
cooked, the bacteria can
be transmitted to humans.
Salmonella infection usually causes
diarrhea, fever or abdominal cramps
within 12 to 72 hours after infection.
The illness generally resolves itself
on its own within four to seven days,
but it’s important for people with
salmonella to get plenty of fluids to
make up for the diarrhea.
Norovirus is an illness caused
by humans.
When your food preparer
is sick with one of these
viruses and goes to the
bathroom but doesn’t wash
his or her hands after, the
illness can be transmitted
to you. (You can also get it
from touching surfaces
with norovirus germs on
them, then putting your
hands in your mouth, or
from direct contact with a
person with the illness.)
Symptoms can begin as early as 12
hours or as many as 48 hours after
exposure and usually include
vomiting and diarrhea, abdominal
pain, stomach aches and headaches,
low fever and tiredness.
Staphylococcus aureus is a
common bacterium found on the
skin and in the noses of up to
25% of healthy people and
animals.
Food workers who carry
Staphylococcus and then
handle food without
washing their hands
contaminate foods by
direct contact.
Staphylococcal toxins are fast acting,
sometimes causing illness in as little
as 30 minutes after eating
contaminated foods but symptoms
usually develop within one to six
hours. Patients typically experience
several of the following: nausea,
retching, vomiting, stomach cramps,
and diarrhea.
17 ©2015 United HealthCare Services, Inc.
Learn more: visit foodsafety.gov Para información en Español click aquí
FITNESS TOOLS Let’s get moving
Get moving! It doesn’t matter if you choose to walk, ride a
bike, play tennis or jump rope. What matters is
that you are moving. Regular exercise helps
you manage your weight, improves your mood
and energy levels, helps you sleep better and
it’s just plain fun. So let’s get moving!
Important: Always check with your provider before starting
any new fitness/exercise program.
Walk for Health Monthly
Walking Log
Top 10 Reasons to Take the Stairs
SuperTracker from USDA.gov
Learn more
18 ©2015 United HealthCare Services, Inc.
BEAT THE HEAT Exercising in extreme heat
©2015 United HealthCare Services, Inc.
19
Limit outdoor activity, especially
midday when the sun is hottest.
Wear and reapply sunscreen as
indicated on the package.
Schedule workouts and practices
earlier or later in the day when the
weather is cooler.
Pace activity. Start activities slow
and pick up the pace gradually.
Drink more water than usual and
don’t wait until you’re thirsty to
drink more. Muscle cramping may
be an early sign of heat-related
illness.
Wear loose, lightweight, light-
colored clothing.
When exercising with others,
monitor your teammate’s
condition, and have someone do
the same for you.
Seek medical care immediately if
you or a teammate has symptoms
of heat-related illness.
1
2
3
4
5
6
7
8
Source: Keep your cool in hot weather
FIRST AID Resources for life’s little accidents
Basic first aid Do you know how to treat a burn, clean a wound, or
help someone if they are choking? Here are some
great resources to help you learn more and be better
prepared when accidents happen.
Learn how
Get first aid
procedures and
information
from MedlinePlus, a
service of the U.S.
National Library of
Medicine and the
National Institutes of
Health
What to put in your
first aid kit
from FEMA, The
Federal Emergency
Management Agency
20
App: First Aid
From the American Red Cross
©2015 United HealthCare Services, Inc.
CHRONIC CONDITIONS Take action to improve your health
Find out how people just like you are making a
change in managing diabetes
21 ©2015 United HealthCare Services, Inc.
Videos
Diabetes
resources
Build Your Defense Against
Respiratory Infections
American Lung Association
National Heart, Lung, and Blood
Institute
Asthma and Allergy Foundation
of America
Lung health
resources
22
Tips for Managing Stress
Depression Self-Assessment
National Alliance on Mental Health
Mental health
resources
American Cancer Society
Cancer resources and
information
From the Department of Health
and Human Services
Colonoscopy: The Gold
Standard for Cancer Screening
Cancer
resources
American Diabetes Association
Keep on Track with Diabetes
Carbohydrate Counting for
Diabetes Management
Eating Out Can Be Fun and
Easy Even with Diabetes
What is the A1c test?
CHRONIC CONDITIONS Take action to improve your health
©2015 United HealthCare Services, Inc.
By getting physical and being active for 30 minutes a day, you can reduce
your risk and help build a strong and healthy heart. Follow these steps to
reduce your risk:
1. Calculate your risk
Calculate Your 10-Year Risk of Heart Attack
2. Get your life assessment with My Life Check from The American Heart
Association
Take the Assessment
3. Eat healthy and watch your weight
Heart Healthy Recipes
Heart health resources
23
CHRONIC CONDITIONS Take action to improve your health
©2015 United HealthCare Services, Inc.
4. Don't smoke
It's Time to Quit
5. Walk for health!
Monthly Walking Log
CHRONIC CONDITIONS Take action to improve your health
Are you at risk for a heart attack? Calculate your risk. from The American College of Cardiology and The American Heart Association/ASCVD-Risk-Estimator/
24 ©2015 United HealthCare Services, Inc.
HEALTHY LIVING Going social!
Involve family and friends from your community
Everyone needs regular exercise. What could be more fun than to set aside
some time every day for fitness with friends and family? Take it to the park,
get outdoors, dive in! Your relationships will benefit, and so will your health.
Does your community struggle with obesity? Do you live in a rural area or
inner city? Fitness opportunities are everywhere. Use these tools to get your
whole community on the move!
25
National Get
Outdoors Day
Recreation.gov
OptumizeMe
Explore more
©2015 United HealthCare Services, Inc.
PREVENTIVE CARE Get the facts
Did you know?
As specified by health care reform law, most health plans typically cover
preventive services. Explore these helpful links to learn more about
preventive care.
Download the flyer! Preventive Care Services
26 ©2015 United HealthCare Services, Inc.
WOMEN’S HEALTH
Taking care of you
Sometimes with our busy lives, it can
be hard to really take the time to take
care of ourselves. As women, it’s
important to take that time. Here are
some useful tools and information.
Staying Healthy at Every Stage
in Life
Women's Preventive Health
Adult Screenings and
Immunization Guidelines
App: Early Detection Plan from
the National Breast Cancer
Foundation
Have you had your
mammogram?
Learn more
©2015 United HealthCare Services, Inc.
27
Source4Women Connect with us
Follow Source4Women® on Pinterest
to discover inspirational women, health
and wellness tips, and healthy recipes.
Make more informed
health care decisions. When it comes to your family’s
health, you need a resource you
can turn to for information
and support.
Source4Women® gives you
answers to your health and
wellness questions, in
plain language.
Follow Source4Women® on Facebook to
find helpful tools and resources along
with inspiration and encouragement.
28 ©2015 United HealthCare Services, Inc.
KIDS’ HEALTH
Healthy and well
Child Screening Guidelines and
Immunization Schedule
Healthychildren.org
From the American Academy of
Pediatricians
Parenting
From the U.S. Department of
Health and Human Services
Learn more
Regular preventive screenings
and care can help ensure that your
child stays healthy and well and
that any causes for concern are
identified early. Here are some
helpful tools and information:
Preventive care and immunization guidelines
29 ©2015 United HealthCare Services, Inc.
FOR KIDS
The New "Oliver & Hope's Superhero
Saturday" Storybook is Here! Imagination takes flight when Oliver the bear, Hope the butterfly and
Millie the barn owl join their friend Charlotte the fox on a superhero
adventure! Bring them home, straight from the pages of
UnitedHealthcare Children's Foundation's (UHCCF) newest storybook,
“Oliver & Hope’s Superhero Saturday”. This book is the highly
anticipated follow-up to the first two award-winning books in the Oliver
& Hope ™ series: "Oliver & Hope's Amusing Adventure," and "Oliver &
Hope's Adventure Under the Stars."
Find these books and stuffed animal characters on our website.
Proceeds support new UHCCF medical grants for kids.
From UnitedHealthcare Children’s Foundation
30 ©2015 United HealthCare Services, Inc.
FOR KIDS Tell us what you’re looking forward to doing this summer
©2015 United HealthCare Services, Inc.
I can’t wait to…
31
EN ESPAÑOL
Recursos
Seleccionar un médico de
atención primaria
Médicos de Atención Primaria
Conocer sus números
Conocer sus números
Tomar sus medicamentos
Apéguese a su guión
Mis medicamentos diarios
Cómo obtener atención
32 ©2015 United HealthCare Services, Inc.
EN ESPAÑOL Cómo obtener atención
About Us UMR is a third-party administrator (TPA),
hired by your employer to help ensure that
your claims are paid correctly so that your
health care costs can be kept to a
minimum and you can focus on well-being.
UMR is not an insurance company. Your
employer pays the portion of your health
care costs not paid by you.
UMR is a UnitedHealthcare company.
©2015 United HealthCare Services, Inc.
Visit our website at www.umr.com to
learn more.