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http://www.diva-portal.org This is the published version of a paper published in Health and Quality of Life Outcomes. Citation for the original published paper (version of record): Baldeh, T., Saz-Parkinson, Z., Muti, P., Santesso, N., Morgano, G P. et al. (2020) Development and use of health outcome descriptors: a guideline development case study Health and Quality of Life Outcomes, 18(1): 167 https://doi.org/10.1186/s12955-020-01338-8 Access to the published version may require subscription. N.B. When citing this work, cite the original published paper. Permanent link to this version: http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-173334

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Page 1: Health and Quality of Life Outcomes, 18(1): 167 Citation ...1450883/FULLTEXT01.pdf · RESEARCH Open Access Development and use of health outcome descriptors: a guideline development

http://www.diva-portal.org

This is the published version of a paper published in Health and Quality of Life Outcomes.

Citation for the original published paper (version of record):

Baldeh, T., Saz-Parkinson, Z., Muti, P., Santesso, N., Morgano, G P. et al. (2020)Development and use of health outcome descriptors: a guideline development casestudyHealth and Quality of Life Outcomes, 18(1): 167https://doi.org/10.1186/s12955-020-01338-8

Access to the published version may require subscription.

N.B. When citing this work, cite the original published paper.

Permanent link to this version:http://urn.kb.se/resolve?urn=urn:nbn:se:umu:diva-173334

Page 2: Health and Quality of Life Outcomes, 18(1): 167 Citation ...1450883/FULLTEXT01.pdf · RESEARCH Open Access Development and use of health outcome descriptors: a guideline development

RESEARCH Open Access

Development and use of health outcomedescriptors: a guideline development casestudyTejan Baldeh1,2, Zuleika Saz-Parkinson3, Paola Muti1,4, Nancy Santesso1,2,5, Gian Paolo Morgano1,2,Wojtek Wiercioch1,2, Robby Nieuwlaat1,2, Axel Gräwingholt6,7, Mireille Broeders6,8,9, Stephen Duffy6,10,Solveig Hofvind6,11,12, Lennarth Nystrom6,13, Lydia Ioannidou-Mouzaka6,14, Sue Warman6, Helen McGarrigle6,15,Susan Knox6,16, Patricia Fitzpatrick6,17, Paolo Giorgi Rossi6,18, Cecily Quinn6,19, Bettina Borisch6,20,Annette Lebeau6,21,22, Chris de Wolf6, Miranda Langendam5,6,23, Thomas Piggott1, Livia Giordano6,24,Cary van Landsveld-Verhoeven6,9, Jacques Bernier6, Peter Rabe6 and Holger J. Schünemann1,2,5,6,25*

Abstract

Background: During healthcare guideline development, panel members often have implicit, different definitions ofhealth outcomes that can lead to misunderstandings about how important these outcomes are and how to balancebenefits and harms. McMaster GRADE Centre researchers developed ‘health outcome descriptors’ for standardizingdescriptions of health outcomes and overcoming these problems to support the European Commission Initiative onBreast Cancer (ECIBC) Guideline Development Group (GDG). We aimed to determine which aspects of thedevelopment, content, and use of health outcome descriptors were valuable to guideline developers.

Methods: We developed 24 health outcome descriptors related to breast cancer screening and diagnosis for theEuropean Commission Breast Guideline Development Group (GDG). Eighteen GDG members provided feedback inwritten format or in interviews. We then evaluated the process and conducted two health utility rating surveys.

Results: Feedback from GDG members revealed that health outcome descriptors are probably useful for developingrecommendations and improving transparency of guideline methods. Time commitment, methodology training, andneed for multidisciplinary expertise throughout development were considered important determinants of the process.Comparison of the two health utility surveys showed a decrease in standard deviation in the second survey across 21(88%) of the outcomes.

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© The Author(s). 2020 Open Access This article is licensed under a Creative Commons Attribution 4.0 International License,which permits use, sharing, adaptation, distribution and reproduction in any medium or format, as long as you giveappropriate credit to the original author(s) and the source, provide a link to the Creative Commons licence, and indicate ifchanges were made. The images or other third party material in this article are included in the article's Creative Commonslicence, unless indicated otherwise in a credit line to the material. If material is not included in the article's Creative Commonslicence and your intended use is not permitted by statutory regulation or exceeds the permitted use, you will need to obtainpermission directly from the copyright holder. To view a copy of this licence, visit http://creativecommons.org/licenses/by/4.0/.The Creative Commons Public Domain Dedication waiver (http://creativecommons.org/publicdomain/zero/1.0/) applies to thedata made available in this article, unless otherwise stated in a credit line to the data.

* Correspondence: [email protected] of Health Research Methodology, Evidence and Impact,Michael G. DeGroote Cochrane Canada and GRADE Centres, McMasterUniversity, 1280 Main Street West, Hamilton, ON L8N 4K1, Canada2Michael G. DeGroote Cochrane Canada and MacGRADE Centres, 1280 MainStreet West, Hamilton, Ontario L8S 4K1, CanadaFull list of author information is available at the end of the article

Baldeh et al. Health and Quality of Life Outcomes (2020) 18:167 https://doi.org/10.1186/s12955-020-01338-8

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(Continued from previous page)

Conclusions: Health outcome descriptors are feasible and should be developed prior to the outcome prioritizationstep in the guideline development process. Guideline developers should involve a subgroup of multidisciplinaryexperts in all stages of development and ensure all guideline panel members are trained in guideline methodologythat includes understanding the importance of defining and understanding the outcomes of interest.

Keywords: Health outcomes, Health states, Health utility, Guideline methodology

IntroductionHealthcare guidelines aim to support healthcare profes-sionals, recipients of care and policy makers in makingbest decisions for care. Guidelines, and the research evi-dence that supports them, are not without risk of bias [1–3]. If bias is not managed appropriately it is possible thatguideline developers could formulate an inappropriaterecommendation, or guideline end-users could misinter-pret a recommendation. One of the ways which the guide-line development community has tried to manage bias isby recommending that the certainty of the evidence berated and presented in the guideline [1, 3–7]. The goal ofthe exercise is to identify bias and improve the transpar-ency of developers’ considerations that are used to formu-late a recommendation. The implications of doing this arethat guideline end-users may decide for themselves howand when to apply guidelines for their own needs.The Grading of Recommendations, Assessment, Devel-

opment, and Evaluation (GRADE) approach is a frameworkthat is widely used by guideline developers and other orga-nizations to systematically evaluate the quality of evidence,determine the strength of healthcare recommendations,and improve transparency of guideline developmentmethods [8]. One of the aims of the GRADE approach is tominimize the complexity while increasing transparency ofevidence evaluation. In part, GRADE does this by guidingdevelopers to consider only the health outcomes whichmatter to patients most. The rating and selection of import-ant health outcomes occurs before the search for evidencebecause it helps narrow the search. Collectively, guidelinegroups generate a list of relevant health outcomes. Guide-line developers using GRADE individually rate each out-come according to how important they think it might be topatients in the given healthcare scenario [9]. Outcomes arerated on a 1 to 9 scale (1–3 = low importance for decisionmaking, 4–6 = important, but not critical for decision mak-ing, 7–9 = critical for decision making) [10]. GRADE dic-tates that the outcomes with the highest average rating(rated at least “important”) should be chosen for consider-ation of that healthcare question. These outcomes, and thecorresponding evidence, are presented to guideline panelsin GRADE evidence tables that summarize the key infor-mation of a systematic review and support decision-making[11–14]. The importance rating exercise intends to mitigateseveral challenges in guideline development. It orients panel

members to the task of focusing on outcomes that matterto patients, thus reducing the number of outcomes deemedto be patient-important, identifies the level of agreementfor the outcome of interest, and indicates the relative im-portance of the beneficial and harmful outcomes (e.g.within the “critically important” category an outcome ratedas 9 will be more important than an outcome rated as 7).Health utility ratings are used similarly in a guideline

panel’s harm-benefit analysis of health outcomes [15].Health utility is a measure of patients’ values attached tothe outcomes [16]. Outcome-specific health utility rat-ings are often not available or are not applicable to cer-tain target populations [17]. Therefore, panelssometimes rate the health utility of outcomes internallyto most accurately measure their collective views on therelative benefits and harms of each outcome. For in-stance, guideline panel members may rate the outcomeon the validated Visual Analogue Scale (VAS) which isanchored by the health states “dead” and “full health” at0 and 100 respectively.However, we identified a fundamental problem with con-

sideration of outcomes and calibration of the importanceand utility rating scales. That is, panel members often haveimplicit different definitions of health outcomes that canlead to differences in importance ratings, utility ratings, andfinal panel recommendations. In fact, a recent observationin the Guidelines Development Group (GDG) that is devel-oping the European guidelines for breast cancer screeningand diagnosis within the European Commission Initiativeon Breast Cancer (ECIBC) was the impetus for this study.When asked to define health outcome “over-diagnosis ofbreast cancer” in a concealed fashion, each GDG memberprovided a considerably different description of the out-come. However, clear definitions and agreement by aguideline panel on what constitutes an outcome is requiredto search for evidence, balance benefits and harms, com-municate with the public, and conduct research. Further-more, to promote transparency of guideline developmentmethods, guideline end-users require clear explanations ofwhat constitutes each important outcome.To tackle the issue of standardizing definitions of health

outcomes in the ECIBC guideline recommendations (ECIBCguidelines), we utilized a novel template for ‘health outcomedescriptors’ developed by researchers at McMaster GRADECentre. The template is based on the concept of ‘health

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states’ or ‘clinical marker states’ [18, 19]. Our health out-come descriptors are primarily intended to support the gen-eration of recommendations by guideline developers andpromote understanding of development methods by guide-line end-users secondarily. Here, we describe the develop-ment and use of these health outcome descriptors in thecontext of the ECIBC guidelines. The purpose of this casestudy was to determine which aspects of the development,content and use of health outcome descriptors are valuableto guideline developers broadly. We describe lessons learnedto improve the structure of the tool and provide guidancefor the future development and use of health outcomedescriptors.

MethodsGeneral methodsWe conducted a case study of the development of healthoutcome descriptors in the context of the European guide-lines for breast cancer screening and diagnosis. We se-lected a case study design to systematically collect qualityfeedback from guideline developers involved in theprocess of health outcome descriptor development. Thedevelopment of the health outcome descriptors was basedupon proposed guidelines for their development [20]. Wedeveloped first drafts of the health outcome descriptorsfor the ECIBC guidelines using a template (Fig. 1).Throughout development, GDG members provided feed-back on the drafts and development process. This wasdone through three rounds of semi-structured interviewsand online written feedback. Iterative changes were madeto the content and format of the health outcome descrip-tors based upon the observations of McMaster Universityresearchers and extensive GDG feedback. In betweenrounds of feedback, GDG members also completed twoonline health utility assessments. We analyzed the utilityscores to quantitively assess whether the developmentprocess had an impact on harmonization of outcome defi-nitions as well as values and preferences the GDG had to-wards the health outcomes.

ParticipantsWe formed a steering committee to coordinate the de-velopment of the health outcome descriptors for theEuropean guidelines for breast cancer screening anddiagnosis consisting of five researchers: four healthmethods researchers (HS, NS, PM, ZSP) and one gradu-ate student with training in health sciences (TB).An opportunity sample of the guidelines development

group (GDG) volunteered to participate in the develop-ment of the health outcome descriptors in varying cap-acities. Ten of the thirty GDG members took part in 14semi-structured interviews to collect feedback on the de-velopment methods, content, use, and implementationplans for ECIBC health outcome descriptors. Of thoseinterviewed more than once, one panel member wasinterviewed three times and two were interviewed twice.Separately, twelve of the thirty GDG members partici-pated in each of the online utility rating surveys (whichwere sent to every panel member), respectively. Six ofthose GDG members participated in both surveys.GDG members were clinicians, epidemiologists, cancer

scientists, methodologists, economists, and patients. AllGDG members, including those participating in thisstudy, were selected for the panel via an open call by DGSante to develop the ECIBC guidelines [21]. Each GDGmember declared their interests to the ECIBC as part oftheir agreement to participate in the guideline develop-ment. Every GDG member was requested to participateall aspects of health outcome descriptor development forthis study. However, participation in this study was vol-untary. Signed consent was obtained from all those pro-viding feedback and this study was approved by theHamilton Integrated Research Ethics Board (HiREB).

Template of health outcome descriptorsWe utilized a draft template (Fig. 1) for health outcomedescriptors [18–20]. The format was purposefully de-signed to be concise; written at a Grade 8 reading level(as indicated by the Flesch–Kincaid readability tests)

Fig. 1 Draft Template for Development of Health Outcome Descriptors

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from the perspective of the healthcare recipient, who isthe primary beneficiary of any healthcare guideline. Thetemplate included 4 bulleted domains: “Symptoms”, “TimeHorizon”, “Treatment and Testing”, and “Consequences”.

Development of draft health outcome descriptorsThe methods for development of the first draft health out-come descriptors are summarized in Fig. 2 (steps 1–3). Real-izing the need to harmonize understanding of the ECIBChealth outcomes, the steering committee used the draft tem-plate (Fig. 1) to write 24 draft health outcome descriptorsrelevant to the healthcare questions for the ECIBC guidelines.The outcomes chosen for health outcome descriptor develop-ment in this study were selected because they had alreadybeen prioritized for the ECIBC guidelines before the start ofthis study. If health outcome descriptors are used in practiceit should typically precede rating for importance, to ensureharmonization, accuracy and transparency of the rating exer-cise. To populate the draft template, the steering committeeutilized information from quality of life instruments, scientificliterature, and collective subject experience [22–31].

Refinement of health outcome descriptor content andstructureFigure 2 summarizes our methods for reviewing the de-velopment of the health outcome descriptors (steps 4–

10). After the steering committee completed internal de-velopment of the drafts, ECIBC GDG members were in-vited to provide feedback on the development methods,content, and structure of the health outcome descriptors bymeans of semi-structured interviews and online comments.All 30 GDG members were asked, and 19 participated insome capacity. Ten volunteered to participate in individualsemi-structured interviews at the JRC-Ispra location andthe subsequent online refinement. Separately, nine of 30GDG members volunteered written comments only. All in-terviews were conducted at quarterly GDG meetings, bythe same interviewer (TB), using the same list of promptingquestions with transcription for analyses. Whenever pos-sible, we repeated interviews with available panel membersat different meetings to get their feedback throughout de-velopment. During the written online refinement, GDGmembers could actively discuss content issues with otherECIBC GDG members. We developed second drafts of allhealth outcome descriptors after reviewing the GDG’s feed-back and making the relevant changes to the health out-come descriptors when there were factual errors orimportant omissions in content. When unsure whether tomake changes based upon GDG feedback, the steeringcommittee looked for supporting literature before approv-ing the changes. We then held two additional rounds ofGDG feedback (each having an interview and online

Fig. 2 Health outcome descriptor development process. McMaster researchers developed first drafts of the health outcome descriptors using atemplate and relevant source material which were reviewed by the entire steering committee. Nineteen volunteers from the GDG panel providedfeedback on the drafts in semi-structured interviews and/or online review. This was done through three rounds of semi-structured interviews andonline written feedback. Iterative changes were made to the content and format of the health outcome descriptors based upon the observationsof the steering committee and GDG feedback collected. In between rounds of feedback, a subset of GDG members also completed two onlinehealth utility assessments

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component) and made edits using the same approach todevelop a third and fourth draft, respectively. Throughoutthe development process, we ensured that all health out-come descriptors were reviewed by at least one member ofthe GDG. After each round of feedback with the GDG vol-unteers, the drafts were presented to the entire GDG for re-view or approval. After each presentation, the GDGdiscussed specific feedback and concerns about the healthoutcome descriptor development process with the steeringcommittee.

Online utility rating surveysIn parallel to health outcome descriptor development, thesteering committee conducted online surveys to elicithealth utilities from the GDG for the 24 health outcomesusing a VAS. The purpose of this exercise was to validatehealth outcome descriptors for evaluating the health utilityof health outcomes. On the 0 to 100 VAS, 0 was anchoredat “dead” and 100 at “full health” [18, 19]. The steeringcommittee administered two surveys to the entire GDGimmediately after development of the second and thirdhealth outcome descriptor drafts, respectively. Each surveywas to be completed individually. Thus, by design, theGDG members that participated rated the health utility ofeach health outcome twice (once per survey). The mostcurrent versions of the health outcome descriptors wereused to describe all health outcomes in the surveys, in-cluding the VAS anchors. The steering committee madeiterative changes to the survey instructions based uponthematic analysis of the GDG’s interview feedback.

Data analysisWe conducted thematic analysis of the transcribed GDGinterviews and utility surveys in six steps [32] usingNVIVO version 11 software. First, two McMaster GRADECentre researchers (TB, GPM) reviewed the interviewtranscripts and survey feedback. Second, each reviewerindependently coded the material. Third, coding wasreviewed to identify common themes. Care was taken tonote the respective timing of the themes in development,and how they changed over time. Fourth, the two re-viewers met to pool the themes and ensure that the codeswere appropriate for each theme, and then they discussedand agreed on the refinement of the themes. Finally, thefirst author applied the themes during manuscript draftingfor review by the steering committee.We conducted all quantitative analyses of the health

utility ratings using IBM SPSS version 20. For the descrip-tive analysis, we calculated the outcome-specific meanutility ratings per survey, and corresponding standard de-viation for each health outcome descriptor. If our healthoutcome descriptors were effective for harmonizing theunderstanding of outcomes, we expected to observe a re-duction in variance of mean health utility scores across

outcomes. For each outcome we performed Levene’s F-tests to assess whether the variance in mean utility ratingsfor both surveys were equivalent to one another. The ratesand outcomes were the same for both surveys, so we hy-pothesized that there would be less variance over time if,through the iterative process, the content of the healthoutcome descriptors had improved. We expected to ob-serve an improvement in inter-rater agreement in the sec-ond utility rating survey because the changes in the healthoutcome descriptors would better represent the values ofthe panel. To assess the agreement in utility scores be-tween raters on the VAS, we calculated the intraclass cor-relation coefficient (ICC) for raters in each survey using atwo-way random effects model.

ResultsHealth outcome descriptorsWe developed 24 health outcome descriptors (Fig. 3); eachwas approved by the ECIBC’s GDG. An example healthoutcome descriptor is provided in Fig. 4 and the fullECIBC guideline health outcome descriptors are presentedboth in the Appendix and the GRADEpro GuidelineDevelopment Tool health outcome descriptor database(ms.gradepro.org). This database already houses healthoutcome descriptors for nearly 100 outcomes for severalconditions and developers are invited to submit their workto enhance the database [33].

ECIBC GDG interview feedbackSix, four, and four interviews were conducted after the de-velopment of the first, second, and third health outcomedescriptor drafts, respectively. The thematic analysis of thesemi-structured interview transcripts revealed six themes.

Theme 1: health outcome descriptor development processOverall, most GDG members felt that the methods usedto develop the health outcome descriptors in this studywere appropriate. Specifically, most interviewees de-scribed the refinement process as acceptable, quick, andeffective for improving the quality of the content to anacceptable level.Despite repeated presentations at GDG meetings, par-

ticipants felt that the purpose of health outcome descrip-tor development in the context of this study was notmade clear to them. Therefore, GDG members describedinsufficient training on the development process andaims of health outcome descriptors as initial barriers toparticipating in their development.

Theme 2: comprehensibility of health outcome descriptorsMost members of the GDG felt that the wording of thehealth outcome descriptors became relatively clear andconsistent by the end of the refinement process. Readinglevel and emotional sensitivity emerged as important

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factors for facilitating the use of health outcome descrip-tors by guideline end-users. Some GDG members feltthat the reading level should be relatively high becauseend-users might feel intellectually insulted by a lowreading level:

“The reading level should be increased. We cannotoffend women.”

Other members suggested that the content should be ata lower reading level to facilitate use of health outcomedescriptors by less educated members of the public:

“If [health outcome descriptors] are to be used by thebroad public I think they need re-wording for some-one of a lower literacy level.”

The panel was split regarding whether direct languageand mention of negative health effects should beavoided to improve emotional sensitivity of the healthoutcome descriptors. There was mixed feedback aboutwhether multiple versions of health outcome descrip-tors (e.g. for healthcare recipients, panel members,healthcare professionals, etc.) should be developed fora single guideline based upon the appropriateness of

Fig. 3 List of Health outcome descriptors developed for ECIBC

Fig. 4 Example Health outcome descriptor developed for ECIBC

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wording and emotional sensitivity for specific end-user populations.

Theme 3: data presentationThroughout development, it was the opinion of thesteering committee that the GDG members shiedaway from including information that might makethe health outcome descriptors too specific (e.g. stat-ing precise wait times, uncommon side effects ofmedical procedure, etc.). Some GDG members be-came concerned that the information in the healthoutcome descriptors would only be relevant to asmall population of those experiencing a health out-come if the information was too specific. The use ofdescriptive statistics emerged as an important factorin improving the generalizability of health outcomedescriptors. GDG members felt that use of the aver-ages for representing quantitative information in thehealth outcome descriptors did not represent thevariety of possibilities that an individual could ex-perience for any health outcome:

“Whether it be weeks, days or months; there can be alot of variation [in timing of symptoms]. So, it seemsa bit artificial to state a specific time”

The health outcome descriptors were described asmore representative when quantitative informationwas presented with only the minimum and maximumfeasible data values, typically in the form of time pe-riods and ranges.

Theme 4: health outcome descriptor structure & contentOverall, GDG members deemed the format of healthoutcome descriptors to be acceptable. All partici-pants thought that the domains were comprehensive,presented in a logical order, and easily identifiable.However, they explained that the descriptor of the“Symptoms” domain should be changed to make itmore intuitive.Several GDG members acknowledged that the

“Consequences” domain was necessary for describingany outcome. However, some felt that there was lit-tle variation across all the outcomes. However, it islikely that outcomes for a specific problem or dis-ease and narrow interventions will incur similarconsequences.One GDG member mentioned that the “Testing and

Treatment” domain was not appropriate for outcomesfor screening programs and preventive efforts becausehealthcare recipients might not receive treatment:

“Most women that go for screening will not enter anykind of diagnostic efforts, let alone be treated. So, I find it

very artificial to be reading up on health outcome de-scriptors that are directly related to the screening process,and then being pushed [to consider] the treatment area”

That GDG member recommended separating “Testing”and “Treatment” into two domains and explicitly statingwhen the domains are not relevant.

Theme 5: using health outcome descriptorsDuring early development, the aims and final usersof the health outcome descriptors were not clearlyunderstood by GDG members. However, as someGDG members became more familiar with healthoutcome descriptors they agreed that they could beuseful for consolidating understanding of outcomesamong guideline developers, facilitating panel discus-sion, and improving the transparency of guidelinemethods. One GDG member reflected upon the de-velopment process as follows:

“I think [health outcome descriptors] have been very valu-able to the [GDG] because it has made us discuss withyou, and the rest of the [GDG], what we really mean.”

There was agreement among GDG members that ifhealth outcome descriptors are used during panel dis-cussion, panel chairs should refer to outcome defini-tions. Some of the GDG felt that if health outcomedescriptors were to be used externally, attaching them tothe recommendations or publishing them online was im-portant for making them available to end-users.

Theme 6: utility rating surveyMost GDG members indicated that the first onlinesurvey was problematic and difficult to complete.Much of the difficulty they described referenced theinappropriateness of the VAS anchors (“dead” and“full health”) for rating the health utility of outcomeswhich had emotional and psychological implicationsas opposed to physical (e.g. the health outcome de-scriptor ‘Awareness to Information’):

“The survey was problematic for me. I tried to completeit honestly but some of the [outcomes], did not lendthemselves to the scale of dead and full health.”

After the first survey, it emerged that some partici-pants were inappropriately making attribute-basedcomparisons (e.g. considering only physical or mentalor emotional symptoms) or comparing the total num-ber of implications described in each health outcomedescriptor. The fact that a holistic strategy should beused to rate how the physical, emotional, and mentalimplications might affect overall health relative to the

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anchors was not sufficiently clear to participantsTherefore, the instructions in the second survey weremodified to better direct GDG members through thehealth utility rating process. Other comments fromGDG members suggested that difficulties with theVAS may have manifested from problems with theinitial outcome prioritization exercise carried out bythe GDG:

“Some of [the outcomes] … why on earth are therehealth outcome descriptors for that? It becomes hardto rate if you don’t see [the outcome] as important”

Utility rating survey scores2The mean utility ratings for each survey, the resultsof the pairwise comparison, and variability compari-son are presented in Table 1. We attempted toevaluate if the health outcome descriptor revisionshad important impact on the health utility ratings.Between the first and second surveys, we observedan increase in the mean scores of 14 outcomes and

a decrease in 10 outcomes when results from all par-ticipants were analyzed. The variability, that is themagnitude of the standard deviation, of the ratingsimproved in 21 pairs and it remained similar in 2pairs. In one health outcome descriptor the standarddeviation increased slightly. The ICC for the firstand second survey were 0.731 (CI 0.533 to 0.868;p < 0.01) and 0.942 (0.889 to 0.973; p < 0.01),respectively.

DiscussionKey findingsThis case study assessed the development of 24 healthoutcome descriptors in the context of the Europeanguidelines for breast cancer screening and diagnosis.Thematic analysis of GDG interview feedback revealedthat our novel and succinct format was useful andflexible for describing health outcomes. This findingbuilds upon prior research that identified short narra-tives as the preferred health outcome descriptor for-mat by healthcare recipients [19].

Table 1. Mean health utility ratings using a VAS (0 = ’Dead’, 100 = ’Full health’)

Health outcome descriptor 1st Survey meanscore (SD)

2nd Survey meanscore (SD)

Levene’s F statistic p-value

Accessibility to Information 78 (18) 88 (9) 2.842 0.106

Awareness of Information 73 (17) 86 (14) 4.474* 0.045

Participation in Screening 79 (15) 84 (15) 0.458 0.505

Informed Decision Making 82 (16) 89 (11) 1.461 0.239

Satisfaction with Decision-Making 80 (12) 89 (12) 3.271 0.084

Confidence with Decision-Making 78 (18) 88 (14) 2.098 0.162

Abnormal Screening Result 62 (24) 78 (15) 4.519* 0.044

Recall for Assessment 64 (27) 74 (12) 1.387 0.208

False Positive Screening Result 68 (24) 69 (17) 0.032 0.861

Suspicious Indeterminate Calcification 64 (21) 68 (18) 0.250 0.622

False Positive Biopsy Result 67 (26) 56 (19) 1.387 0.252

Breast Cancer Detection 60 (31) 54 (19) 0.327 0.573

Breast Cancer Stage 60 (29) 52 (8) 0.783 0.386

Determination of Biomarker Status 68 (20) 66 (19) 0.069 0.795

Interval Breast Cancer 42 (28) 40 (15) 0.027 0.872

Over-Diagnosis & Over-Treatment 54 (23) 62 (18) 0.887 0.357

False Negative Screening Result 41 (29) 43 (18) 0.032 0.861

Radiation Exposure from Mammogram & Assessments Using Radiation 69 (26) 80 (19) 1.281 0.270

Provision of Surgical Therapy 62 (28) 54 (15) 0.743 0.395

Mastectomy 49 (26) 43 (16) 0.428 0.520

Provision of Medical Therapy 59 (28) 47 (11) 2.111 0.160

Provision of Radiotherapy 57 (26) 51 (13) 0.533 0.473

Provision of Chemotherapy 48 (25) 44 (9) 0.291 0.595

Other Cause Mortality 10 (20) 11 (22) 0.028 0.869

* p<0.05

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Strengthening GDG understanding of outcomesand improving the transparency of guideline devel-opment methods were identified as the most impact-ful uses for health outcome descriptors. Changesmade to the descriptors after the second round ofGDG feedback may have resulted in a reduction invariance of the mean health utility scores rated withthe VAS. This suggests that the process of healthoutcome descriptor development helped consolidatethe values and preferences of the GDG, which iscrucial for decision-making during the developmentof recommendations.GDG members described the insufficient training

on health outcome descriptor development methodsand the time needed for this process as barriers totheir participation. This study was carried out onlybecause we established the need to explicitly de-scribe outcomes that had already been considered bythe GDG. However, by starting the study when theoutcomes had already been prioritised for somequestions by the GDG, we may have caused confu-sion among the GDG about the purpose of healthoutcome descriptors. Most GDG members had onlybeen introduced to the GRADE approach in the con-text of the ECIBC guidelines, and so insufficient ex-posure to methods for outcome generation andimportance rating as well as other core guidelinemethods in an ever-expanding field may have furthercontributed to the confusion regarding health out-come descriptors. In practice, we recommend thatpanel members receive training on guideline meth-odology, including health outcome descriptor devel-opment and their purpose. In addition, healthoutcome descriptors should be created before out-come importance is rated.Online feedback was an effective and easy method for

refining outcome-specific content for the developergroup. The GDG’s serious concerns with the content ofthe first drafts suggest that a multi-disciplinary group ofexperts, involving representatives from the guidelinepanel, should be involved from the very beginning ofhealth outcome descriptor development. For future ef-forts, we propose that a small multidisciplinary subset ofthe panel (no more than four people) be selected towork with a steering committee of guideline develop-ment methodologists to create and refine drafts of eachhealth outcome descriptor. The steering committeeshould oversee population of the template by panelmembers to ensure that the structure is appropriate.The use of online or in-person feedback from panelmembers is appropriate to modify content. Ultimately,we believe that the steering committee should approvehealth outcome descriptors to be used for decision-making in the guideline.

Opinions on the appropriate balance of wording, read-ing level, and emotional sensitivity for end-users werevaried. More research must be done on the specificneeds of different end-user populations to concludewhether multiple tailored versions of health outcome de-scriptors are necessary or helpful. We propose that thesteering committee declare intended end-user popula-tions at the beginning of development, and use theirprofessional judgement to ensure that wording, readinglevel, and emotional sensitivity is appropriate.Participants also described having significant difficulty

with the VAS for health utility rating because they felt thatthe health states anchoring the scale were inappropriate forrating some of the health outcome descriptors. This wasparticularly true of the outcomes ‘Accessibility to Informa-tion’, ‘Awareness to Information’, ‘Participation in Screen-ing’, ‘Informed Decision Making’, ‘Satisfaction withDecision Making’, and ‘Confidence with Decision Making’.For these outcomes, the desired and undesired effects mayhave been perceived as independent from any physicalhealth status.Difficulties with the anchor health states are further sup-

ported by the health outcome descriptor for “Other-CauseMortality” valued with a mean health utility score of 10.Given that the health outcome descriptor had similar con-tent to the anchor health state “Dead” (which was visibleduring the rating exercise), it was expected to be valued at0. The rating of 10 suggests that either there were somedifficulties in completing the exercise, or it may have beendue to a simple error. Relevant literature on the VAS de-scribes it as being more acceptable and practical thanother validated scaling methods [34]. Furthermore, thehealth states “dead” and “full health” are widely-used asanchors for scaling methods [35]. Given this, it is mostlikely that the difficulty with the survey was due to insuffi-cient instructions, failure to understand instructions, orcontext bias resulting from rating the health utility of allhealth outcomes in the same survey. This was our reason-ing for changing the instructions between surveys.Although one participant provided feedback that the test-

ing and treatment domain was inappropriate for outcomesrelated to preventive interventions, we did not makechanges to the format. We believe that testing and treat-ment should be considered jointly and connected to health-care interventions on a pathway that follows from a healthstate, even if no testing or treatment follows which in itselfis important information.

Limitations and strengthsA limitation of this study was that development of healthoutcome descriptors for most of the outcomes occurredafter the GDG had already rated them for importance andincluded them in GRADE evidence tables. The develop-ment of the health outcome descriptors during the

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guideline development process may have caused confusionabout the need and purpose of them, although the develop-ment need resulted precisely from disagreement arisingabout definitions of health outcomes.Furthermore, health outcome descriptor development oc-

curred in the context of only one breast cancer screeningguideline, which limits our generalization to other panelsand healthcare topics. Finally, for the utility rating this studyhad a small sample size which reduced the statistical powerof our variance analysis.A strength of this study is that all data was collected from

a real-life guideline panel, which is rare among publishedliterature on outcome descriptors. By conducting this casestudy in the context of a real guideline panel, our resultscan be used to inform outcome descriptor standardizationefforts for guideline development, where we originally iden-tified the problem of heterogeneity. We also carefullyplanned health outcome descriptor development methodsand interaction with GDG members to capture reliablefeedback at each stage of development. Collectively, ourplanning and analysis ensure that the results from thisstudy can be used to inform all stages of health outcomedescriptor development.

Implications for practiceThis study’s findings highlight the attitudes towards healthoutcome descriptor development and use among guidelinepanel members. Results suggest that guideline developersusing health outcome descriptors should work with amultidisciplinary subgroup of panel members in a fewrounds with online or in person feedback, to develop firstdrafts and final versions of the health outcome descriptorsrespectively. Prior to development, guideline panel mem-bers should be well informed, prepared, and trained on de-velopment methods and the GRADE approach accordingly.Our findings may help inform and guide future develop-ment of health outcome descriptors for guideline develop-ment. The ECIBC guideline health outcome descriptorswill be used to better inform users of the outcomes thatwere considered in each of the healthcare questions by pub-lishing them on the ECIBC website and they will also beused in decision support tools.

Implications for researchFurther research will show if multiple versions (e.g. policymaker, healthcare professional, etc.) of the health outcomedescriptors for different target audiences are necessary, andhow the reading level and wording of each version mightbe tailored to the different end-user populations. Our pref-erence is that simple descriptors, that provide a commonlanguage for those providing health care and those receiv-ing that care, should be used. A priori, there seems to be nological reasons for a different language for different users.

Using a common language will reduce the probability thatmisunderstandings, across different end-users, will occur.For the use of health outcome descriptors to become

more common in guideline development, there is a need todetermine how guideline end-users make use of them, soinstructions for their development can be altered accord-ingly. Most importantly, researchers should investigatewhether health outcome descriptors do improve transpar-ency and understanding of guideline methods for end-users, as some GDG members in this study suggested. Add-itional research efforts can build upon the present study byexamining attitudes towards health outcome descriptor useby end-users, particularly healthcare recipients who maynot have extensive medical knowledge [36]. Other researchefforts might focus on how health outcome descriptorsmight be adapted for use for other purposes including, butnot limited to, research and education.Researchers should also concentrate efforts on de-

termining the reliability of the VAS when rating theutility of health outcome descriptors, because wewere unable to draw meaningful conclusions aboutthis due to the limited statistical power in this study.

ConclusionThis study describes the experiences of health out-come descriptor development for a health care guide-line and provides guidance for future efforts in thisarea. Our standardized health outcome descriptor for-mat may be useful for facilitating a common under-standing of the outcomes chosen for the healthcarequestions covered in a guideline, and thus improvingthe transparency of the guideline methods used. GDGmembers used health outcome descriptors with theVAS to improve precision of health utility ratings, butmore research must be done to validate this methodand reduce measurement error.

AppendixECIBC guideline health outcome descriptors

1) Accessibility to InformationThis health outcome descriptor refers to beingable to access information about any breastcancer topic easily if you have been invited toparticipate in screening. It only considers theperiod for which you are receiving breast relatedhealthcare.Accessibility to Information

� What you experience or feel: You may need toinvest effort to seek out information from different

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sources, including but not limited to your healthcareprovider, personal contacts and the internet. Youmay feel satisfied if you obtained all the informationyou needed easily.

� Time Horizon: You may seek out information onbreast cancer screening or on breast cancer a fewweeks before you begin regular screening, or a fewdays after a test result has been communicated to you(or indeed at any other time). You may identifyrelevant information within minutes to hoursdepending on the accessibility of what you search for,and how you search for it.

� Testing and Treatment: The information which youaccess may affect your diagnostic and treatmentexperience in the context of shared decision making.Easy access to information may influence the type andfrequency of diagnostic tests, but not screening tests,you may undergo. Depending on the quality of theinformation you obtain, your screening frequencies,and, if appropriate, diagnostic tests and treatment foryour potential breast cancer may be positively ornegatively influenced as well.

� Consequences: You may find screening and otherclinical experiences enhanced by greater knowledgeas a result of access to information. On the otherhand, you may experience anxiety due to havingonly a partial understanding of screening, breastcancer, or the risk of suffering from it. Althoughaccessible, the information you find may beinaccurate and in that case, you may makeuninformed decisions.

2) Awareness of InformationThis health outcome descriptor refers to beingknowledgeable about any breast cancer topicduring the period of time for which you arereceiving any breast related healthcare forpotential/confirmed breast cancer. You may receiveinformation from your healthcare professional,health authorities, the internet, and other sources.Awareness of Information

� What you experience or feel: If you are aware ofinformation, you may feel satisfied with your breasthealthcare.

� Time Horizon: You may start researching breastcancer and screening/diagnostic testing information afew weeks before your first screening/diagnostic testor immediately after a possible diagnosis of breastcancer or recall invitation. Your level of awareness

about screening, breast cancer and diagnostic tests forbreast cancer may increase over time.

� Testing and Treatment: Having a high level ofawareness may impact the type and frequency ofany diagnostic tests, but not screening tests, youmay undergo. Depending on the quality of theinformation you obtain, your screening frequencies,and, if appropriate, diagnostic tests and treatmentfor your potential breast cancer may be positively ornegatively influenced as well.

� Consequences: You may experience anxiety due to apartial understanding of screening, breast cancer, or therisk of suffering from it. Alternatively, you may feel moresatisfied given that you are aware of the consequences oftesting and treatment for early breast cancer.

3) Participation in ScreeningThis health outcome descriptor refers toparticipating in breast cancer screening ortesting. In all situations, you will have anopportunity to express the value you place on thebenefits and harms to health care professionals.Participation in Screening or Testing

� What you experience or feel: You may receive averbal or written invitation for mammography from ascreening programme or a healthcare professional. Theinvitation will give you the details for having themammography and information about the expectedbenefits and harms that you can obtain by participatingin screening. Before or at the screening appointment,you can ask questions about this information anddecide if you will participate in the screeningprogramme. If you feel fully informed (described in aseparate health outcome descriptor) you might feelsatisfied with the decision-making process.

� Time Horizon: Once you decide to participate in ascreening programme, it may take a few days, weeks, ormonths before you undergo the test. If you receive aninvitation for screening, it will usually take some weeks.

� Testing and Treatment: Depending on the resultsof the tests, additional testing and, if breast cancer isdiagnosed, subsequent treatment may be required,or you may not require additional testing until thenext time you are invited or decide to participate.You may receive tests or treatments that you andyour doctor have decided are appropriate for you.

� Consequences: If you undergo a recommended testand your decision is based on the information youreceived, you may be satisfied (what satisfaction may

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mean to you is addressed in a separate healthoutcome descriptor). If you are recalled for furtherassessment you may visit your healthcare professionalagain. If you are recalled for a further assessment, youwill eventually be found to have or not havebreast cancer. The clinical outcome may or maynot extend your lifetime as a result of earlydetection of cancer.

4) Informed Decision MakingThis health outcome descriptor refers to you andyour healthcare professional, together makinghealthcare decisions based on as much relevantinformation as possible.Informed Decision

� What you experience or feel: You might feelempowered, confident, and satisfied with thedecision-making process and the decision itself.

� Time Horizon: You may become more informed onthe subject of breast cancer, breast cancer screening,diagnosis and treatment during the period for whichyou are receiving breast cancer healthcare. Theamount of external influence on your decisions mayvary over time.

� Testing and Treatment: The amount of knowledgeyou have before making a decision may affect thetype and frequency of testing and treatment youmay undergo.

� Consequences: You may ignore or be unawareabout breast cancer information outside yourcurrent knowledge. You make the decision that isright for you, based on all available evidence andbearing in mind your values, priorities andlifestyle. However, you and your loved ones mayoccasionally feel uncomfortable, because ofdifferences between your personal understandingand the advice from your healthcare professional,or because the new information overturnsopinions you held previously.

5) Satisfaction with Decision MakingThis health outcome descriptor refers to thelevel of satisfaction you feel about the decision-making process and any decision that you andyour healthcare provider have made about yourbreast cancer testing and/or treatment.Satisfaction with Decision Making

� What you experience or feel: You may have theopportunity to provide input in your breast-relatedhealthcare decisions. You may feel content with theprocess and the actual decision.

� Time Horizon: You may be content bothimmediately after information is presented to youand within a few days of making any decision relatedto testing and/or treatment. This feeling coulddisappear or change over time.

� Testing and Treatment: You may receive tests ortreatments that are based on your informeddecisions. Your satisfaction with the decisions madeby you and your healthcare provider may affect thetype and frequency of tests and/or treatments youundergo.

� Consequences: You may be satisfied with yourbreast healthcare. You may have less anxiety aboutyour care and have a positive relationship with yourhealthcare provider.

6) Confidence with Decision MakingThis health outcome descriptor refers to makinga decision (with consultation from your doctor)about your breast cancer-related healthcare withhigh confidence.Confidence in Making Decisions

� What you experience or feel: You may have theopportunity to provide input in your breastcancer-related healthcare decisions. With highconfidence in your decisions, you may feel satis-fied in the decision-making process. With littleconfidence, you may feel dissatisfied.

� Time Horizon: You may start making breastcancer testing decisions weeks before your firstregular screening or diagnostic test. You may beconfident from that point onward.

� Testing and Treatment: Your confidence in thedecisions made by you (and your healthcareprofessional) may affect the type and frequencyof any screening or diagnostic tests you mayundergo.

� Consequences: Additionally, you may ignore orbe unaware about breast cancer informationoutside your current knowledge. Despite beingconfident, your decision may be right or wrongfor you. However, it is more likely to be right foryou if you have confidence in your decision.

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7) Abnormal Screening ResultsThis health outcome descriptor refers to anyabnormal screening mammography result thatrequires you to be recalled for furtherdiagnostic assessment. Your healthcare providerwill organise this follow up (recall).Abnormal Screening Result

� What you experience or feel: When you areinformed (in person, by phone or by letter) that asuspicious abnormality has been identified on thescreening mammogram you may be concerned andanxious.

� Time Horizon: You will receive the results of yourtest and/or be recalled for further assessment within 1–2weeks of your screening mammogram beingperformed.

� Testing and Treatment: Further assessment mayinclude additional imaging, and eventual biopsy,and/or other testing; all of which may be performedby a specialist healthcare professional in anassessment centre or hospital. If cancer is diagnosed,you will be referred for treatment based upon thestage of your breast cancer, tumour biomarkerstatus, age, and your general health. You may alsobe treated for anxiety arising from the disease.

� Consequences: You and your loved ones mayexperience periods of stress and anxiety because ofuncertainty associated with being recalled and goingthrough the experience of additional assessment.Going to additional assessments may necessitatetaking time off work or other inconvenience. If theresults suggest the possible presence of breast canceryou will be advised to have additional testing,biopsy, and, if breast cancer is diagnosed, treatment.If you have a biopsy, this may have physical sideeffects (see health outcome descriptors 16, 18 and19). You may feel relief if the assessment shows thatthe suspicious lesion turns out not to be cancer.

8) Recall for Assessment

This health outcome descriptor refers to beingrecalled for further assessment due to abnormalmammographic findings (or technically inadequatemages) at the screening examination. Further assess-ment is needed to rule out or confirm breast cancer.Recall for assessment

� What you experience or feel: When you areinformed (by phone and/or letter) that a suspiciousabnormality has been identified on the screeningmammogram you may be concerned and anxious.

� Time Horizon: You will receive the results of yourtest and/or be recalled for further assessment within1–2 weeks of your screening mammogram beingperformed.

� Testing and Treatment: Further assessment mayinclude additional imaging, and eventual biopsy,and/or other testing; all of which may be performedby a specialist healthcare professional in anassessment centre or hospital. If cancer is diagnosed,you will be referred for treatment based upon thestage of your breast cancer, tumour biomarkerstatus, age, and your general health. You may alsobe treated for anxiety arising from the disease.

� Consequences: You and your loved ones mayexperience periods of stress and anxiety because ofuncertainty associated with being recalled and goingthrough the experience of additional assessment.Going to additional assessments may necessitatetaking time off work or other inconvenience. If theresults suggest the possible presence of breast canceryou will be advised to have additional testing,biopsy, and, if breast cancer is diagnosed, treatment.If you have a biopsy, this may have physical sideeffects (see health outcome descriptors 16, 18 and19). You may feel relief if the assessment shows thatthe suspicious lesion turns out not to be cancer.

9) False-Positive Screening ResultThis health outcome descriptor refers to theeffects associated with having a screeningmammogram that caused a recall for furtherassessment and therefore led you to believe youmight have breast cancer when you do not.False-Positive Screening Result

� What you experience or feel: When you areinformed (by phone and/or letter) that a suspiciousabnormality has been identified on the screeningmammogram you may be concerned and anxious.

� Time Horizon: You will receive the results of your testand/or be recalled for further assessment within 1–2weeks of your screening mammogram being performed.

� Testing and Treatment: Further assessment mayinclude additional imaging, and eventual biopsy,and/or other testing; all of which may be performedby a specialist healthcare professional in anassessment centre or hospital. If you have a biopsy,

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this may have physical side effects (see healthoutcome descriptors 16, 18 and 19).

� Consequences: You and your loved ones mayexperience anxiety and resource use. When youreceive the result that there is no breast cancer onassessment, you may feel relief.

10) Suspicious Indeterminate Calcifications inMammographyThis health outcome descriptor refers to thestate of having a diagnostic mammographyresult that identifies calcifications, which mightbe suggestive of breast cancer.Suspicious Indeterminate Calcifications inMammography

� What you experience or feel: On yourmammogram, a radiologist may detectcalcifications suspicious of breast cancer. Theseradiological findings typically do not givesymptoms. You may experience anxiety aboutthe uncertainty of your diagnosis.

� Time Horizon: You will receive the results ofyour test and/or be recalled for furtherassessment within 1–2 weeks of your screeningmammogram being performed.

� Testing and Treatment: Further assessment mayinclude additional imaging, and eventual biopsy,and/or other testing; all of which may beperformed by a specialist healthcare professionalin an assessment centre or hospital. If you havea biopsy, this may have physical side effects (seehealth outcome descriptors 16, 18 and 19).Depending on whether breast cancer isdiagnosed, you may be advised to have treatmentfor breast cancer.

� Consequences: You and your loved ones mayexperience anxiety after you have been recalledfor further assessment and during the time untilthe diagnosis is concluded and the decisionabout whether or not to have treatment isagreed upon.

11) False-Positive Biopsy ResultThis health outcome descriptors refers to theeffects associated with having a biopsy resultthat led you to believe you might have breastcancer when you do not.False-Positive Biopsy Result

� What you experience or feel: You think that youhave breast cancer when in reality you do not.You may experience intense anxiety, andconsequent physical symptoms such as sleepingproblems, as a result of having to undergo abiopsy for a possible breast cancer. After yourealize that you were given a false positivediagnosis you may experience relief and anger.

� Time Horizon: Times for identifying a falsepositive diagnosis vary according to the type oflesion and the procedures at your breast cancerassessment centre or hospital. A false positivediagnosis is likely to be identified within a fewweeks of the biopsy. You may experience anxiety(among other symptoms) during the time youbelieve you have breast cancer. You may alsocontinue to worry after being told that the resultwas inaccurate and that you do not have breastcancer.

� Testing and Treatment: The biopsy may take placein a breast assessment centre or hospital by ahealthcare professional. Generally, false positivebreast biopsies are very rare. As a result of the falsepositive biopsy, you may undergo surgery andremoval of breast tissue. In very rare circumstances,your entire breast may be removed.

� Consequences: If you are having surgery, you mayexperience swelling, soreness of the skin or infectionin the area of the tissue sample collection. You mayexperience unnecessary cosmetic damage to yourbreast and/or loss of your breast as a result of anysurgery. You and your loved ones may experienceanxiety and may feel frustrated due to unnecessaryresource use.

12)Breast Cancer DetectionThis health outcome descriptor refers to thecorrect diagnosis of breast cancer after apositive mammogram followed by furtherdiagnostic assessment and tests.Breast Cancer Detection

� What you experience or feel: When you are toldyou have breast cancer, you may experienceconsiderable anxiety, which in turn may causephysical symptoms such as sleeping problems.However, you may feel relieved if your breast cancerwas detected in an early stage. You may experienceconsiderable uncertainty about whether your canceris likely to develop and requires treatment.

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� Time Horizon: The diagnosis of breast cancer isconfirmed at the end of the assessment process.This includes full histopathological assessment ofthe tissue that has been removed from your breast.The whole process may take 1 to 4 weeks fromobtaining the results of your screeningmammogram. You may begin to experienceemotional symptoms after receiving your screeningresult, indicating the possibility that you may havebreast cancer.

� Testing and Treatment: After confirmation ofbreast cancer, your diagnosis and treatment optionsmay be discussed by a multidisciplinary team. Youmay be referred for further diagnostic testing todetermine the extent of the cancer in your body.The multidisciplinary team may propose a targetedtreatment which may vary according to the stage ofyour breast cancer, tumour biomarker status, ageand your general health.

� Consequences: During the time that yourtreatment plan is being formulated by themultidisciplinary team you may feel additional stressand anxiety.

13)Breast Cancer StageThis health outcome descriptorrefers to thestate of having any stage of breast cancer. Anearly stage indicates that the breast tumour isrelatively small and has not spread to otherparts of the body. This means that you may beoffered less aggressive treatment and may havea better prognosis. A later stage indicates thatthe breast cancer has reached a greater sizeand/or has spread to regional lymph nodes or toother parts of the body. This usually requiresmore aggressive treatment and is associatedwith a worse prognosis. In addition to tumoursize and extent, prognosis and treatment willalso depend on the characteristics of thetumour including the histological grade and thebiomarker status.Breast Cancer Stage

� What you experience or feel: When you are toldyou have breast cancer, you may experienceconsiderable anxiety, which in turn may cause physicalsymptoms such as sleeping problems. Due to presenceof a breast cancer, you may also experience symptomssuch as breast skin thickening, changes to breast size,shape or appearance or nipple discharge. If the cancerhas spread to other parts of the body you may feel a

lump under your arm or symptoms referable to bodysites involved by tumour. These symptoms may not bepresent at all and if present may vary in intensity. Ifyou have early stage breast cancer you may experiencerelief that it is been detected early.

� Time Horizon: The amount of time it takes for acancer to go from an early to a late stage variesfrom months to years.

� Testing and Treatment: A sample of your breasttissue may be removed with a needle to make adiagnosis of your breast cancer (please see healthoutcome descriptors 16, 18 and 19). Furthertesting such as ultrasound, bone scan,computerised tomography, MRI and/or a PETscan (positron emission tomography) may beperformed to assess the stage of your breastcancer. You will be referred for treatment basedupon the results of the tests. Treatment will varyaccording to stage of your breast cancer, tumourbiomarker status, age, and your general health.

� Consequences: Your breast cancer may shortenyour life. Breast cancer detected at an early stagewill be more likely to be cured than breastcancer detected at a late stage. You and yourloved ones may experience anxiety.

14)Determination of Tumour Biomarker Status inBiopsyThe biomarker status of a tumour refers to theexpression or otherwise of certain proteins bythe the tumour. Expression of these features bya breast tumour predicts how the tumour maybehave and more specifically how it mightrespond to specific treatment. The mostimportant tumour biomarkers are expression ofestrogen/progesterone hormone receptors andthe HER2 (human epidermal growth factorreceptor 2) oncogene. Some centres also assessthe Ki67 index of the tumour to see how fast itis growing and to assist decision makingregarding the need for chemotherapy.Determination of Tumour Biomarker Status

� What you experience or feel: You do not feel theexpression of a tumour biomarker. You mayexperience relief if your biomarker statussuggests a relatively good prognosis or if thebiomarker status allows a targeted therapydirected against the tumour. However, you mightbe concerned if the biomarker suggests apossibly worse outcome.

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� Time Horizon: You will receive results of testingfor the tumour biomarker within approximately 10days of the biopsy procedure.

� Testing and Treatment: Your biomarker status willbe determined using immunohistochemical and insitu hybridization techniques. The tests areperformed in a histopathology laboratory. Amultidisciplinary team will discuss your treatmentoptions. The presence of certain biomarkers in abreast cancer will have an impact on the type oftreatment that you will be offered. Expression ofestrogen/progesterone receptors suggests you maybenefit from endocrine therapy. Expression of HER2suggests you may benefit from anti-HER2 therapy. Ifnone of the biomarkers is expressed you may benefitfrom an alternative type of chemotherapy.

� Consequences: You may experience anxiety in thetime between having a biopsy performed andreceiving results of your biomarker status. Theresults will have an impact on the type of treatmentyou receive. They also influence your chances ofbeing cured of breast cancer.

15) Interval Breast CancerThis health outcome descriptor refers to havinga diagnostic test correctly identify a cancer afteryou have had a screening test, with or withoutfurther assessment, which was negative formalignancy, either: before the next invitation toscreening; or within a time period equal to thescreening interval after you have reached theupper age limit for screening.Interval Cancer

� What you experience or feel: When you are toldyou have breast cancer, you may experienceconsiderable anxiety, which in turn may causephysical symptoms such as sleeping problems. Youmay feel relieved if your breast cancer was detectedin an early stage. Due to the presence of breastcancer you may experience symptoms such as abreast lump, nipple discharge, skin thickening or achange in the size, shape or appearance of yourbreast. You may also feel concern that your tumourmay have been present at the time of screening andwas not detected.

� Time Horizon: This tumor may have becomesymptomatic in the period of time since your priorscreening examination. The methods of assessmentused to identify the tumor and confirm thediagnosis, including the time taken, are outlined in

health outcome descriptors 16, 18, 19, 20, 21 and 22above.

� Testing and Treatment: Following themammogram, additional mammographic views,ultrasound, MRI and/or contrast enhancedmammography (CESM) may be performed forfurther assessment of your breast. This will becarried out in a hospital or in a breast centre.Treatment will vary according to the stage of yourbreast cancer, tumour biomarker status, age, andyour general health.

� Consequences: Since the tumor was not visible atprior screening it might be fast growing andbiologically more likely to spread. However, it ispossible that your tumour is still at an early stage.Your breast cancer may shorten your life. Breastcancer detected at an early stage will be more likelyto be cured than breast cancer detected at a latestage. You and your loved ones may experienceanxiety.

16)Over-diagnosis and Over-treatmentIn screening, it is possible to diagnose a breastcancer which is so slow-growing that it wouldnever have been diagnosed in a person’s lifetimeif the person had not been screened. The scien-tific term for breast cancer that would have notbeen diagnosed without screening is “over-diag-nosis” of cancer. We cannot tell which cancersare of this type, however. Because it is unknownwhich cancers are over-diagnosed, treatment isthe same as if it was not over-diagnosed. This isreferred to as over-treatment. An over-diagnosed cancer is likely to be detected at anearly stage.Over-diagnosis and over-treatment

� What you experience or feel: When you are toldyou have breast cancer, you may experienceconsiderable anxiety, which in turn may causephysical symptoms such as sleeping problems.However, you may feel relieved if your breast cancerwas detected in an early stage. You may experienceconsiderable uncertainty about whether your canceris likely to develop and requires treatment.

� Time Horizon: The time between receiving thediagnosis due to a recall from screening andreceiving treatment is the same whether or not thecancer is over-diagnosed. If treatment is confined tolocal therapy, it is completed in 6–8 weeks. Othertherapy, such as hormone therapy can last several

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years. If you had not participated in screening, youwould have remained unaware of the cancer andfree of symptoms throughout your normal lifetime.

� Testing and Treatment: The screeningmammography is performed in a breast screeningcentre by a healthcare professional. Due tosuspicious findings on your mammogram, you willbe called for further assessment at a breast cancerassessment centre or a hospital. Detection of thecancer will not be beneficial to your health becauseyour tumour is of no clinical importance. You willbe referred for treatment based upon the results ofthe assessment. Treatment will vary according tostage of your breast cancer, tumour biomarkerstatus, age, and your general health.

� Consequences: Any treatment you receive mayhave side effects (described in other health outcomedescriptors). You will have to return to yourhealthcare professional for additional diagnostictesting and treatment. You and your loved ones mayexperience anxiety and costs compared to if thebreast cancer had never been diagnosed.

17) False-Negative Screening ResultThis health outcome descriptor refers toreceiving a negative screening result (no breastcancer) when you actually have a breast cancer.This is called a false negative screening result.Not all women become aware that they had afalse negative screening result. This healthoutcome descriptor describes when they dobecome aware after subsequent diagnosis.False Negative Screening Result

� What you feel or experience: When you find outthat you did have breast cancer and it was missed,you are likely to feel anger, fear, and anxiety.

� Time Horizon: It may take months to years beforeyou find out that you did have breast cancer whenyou were told you did not.

� Testing and Treatment: Following the discovery ofyour breast cancer later on, you may have toundergo treatment that is more intense than if thecancer had been detected right away, as the cancermay have developed to a more advanced stage.

� Consequences: The consequences of late detectionof a slow growing breast cancer will probably be notsubstantial with respect to treatment and prognosis.However, if the breast cancer has grown, yourpredicted outcome is likely worse than if it had beendiagnosed at the screen. Survival from breast cancer

that has a false-negative diagnosis may be worsecompared to women with screen-detected breastcancer, but comparable to women who do not at-tend screening.

18)Radiation Exposure from Mammograms &Other Assessments Using RadiationThis health outcome descriptor refers to beingexposed to any dose of radiation fromundergoing a mammographic examination andany other related assessments only. It does notrefer to therapeutic radiation.Radiation Exposure from Mammograms &Other Assessments Using Radiation

� What you experience or feel: You do not feel theradiation itself. However, you may be anxious if youare not aware that the radiation dose is low or if youfeel concerned at the prospect of any radiation doseassociated with the examination.

� Time Horizon: Considering the low doses ofradiation, no short-acting effects occur. In extremelyrare cases, exposure to radiation may induce cancerin your breast. This may take many years.

� Testing and Treatment: You will be brought to amammography device so images of your breast canbe taken. Your breast will be placed on a plate andcompressed to have a mammogram. Compression isneeded to flatten the breast which will keep theradiation dose as low as is reasonably achievable.

� Consequences: Exposing your breast to radiationmay induce cancer in the breast tissue. The scale ofthe harm is extremely small and difficult to quantify.It will increase with the number of mammogramsover a lifetime.

19) Provision of Surgical TherapyThis health outcome descriptor refers to thestate of undergoing surgery to the breast oraxilla. This includes breast conserving surgery(removal of a breast lump with a rim ofsurrounding tissue), mastectomy (completeremoval of your breast), open biopsy (removalof a small piece of tissue from your breast fordiagnosis) and axillary surgery (removal of oneor more lymph nodes, including the sentinellymph node). It does not refer to anycombination therapy.Provision of Surgical Therapy

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� What you experience or feel: You may experienceanxiety and fear because of the procedure that willbe performed. If breast conserving surgery(lumpectomy or quadrantectomy) or mastectomy isperformed, you may experience loss of part or all ofyour breast and that may have an influence on yourphysical and psychological well-being. Preparationfor surgery may involve other examinations andtests.

� Time Horizon: Surgery will be planned andscheduled. It may take weeks (or months if youreceive chemotherapy prior to surgery) before thesurgery is performed. The time taken for theoperation will vary depending on the type of surgeryand will be longer if you undergo reconstructivesurgery at the same time.

� Testing and Treatment: All surgeries will beperformed in an operating room. For breastconserving surgery or a mastectomy, you will begiven general anesthesia, so you will be asleep.During the surgery, 1–2 incisions may be made inyour breast. Some of your breast tissue (or entirebreast) and, lymph nodes, and/or chest muscle maybe removed depending on the type and stage of yourcancer. This will be discussed with you by yoursurgeon before surgery. Following surgery, ahistopathologist will examine the breast and axillarytissue that has been removed to analyze the tumourwith regard to size, grade, type etc. Thehistopathologist will also examine the lymph nodesto see if the tumour has spread to these.

� Consequences: After the procedure, you mayexperience bruising, infection, haematoma, and/or tenderness of the breast. In rare cases, youmay experience collapse of the lung.Additionally, you may have discomfort,inconvenience, embarrassment, and reduced self-esteem because of the loss of all or part of yourbreast, although this may be mitigated by recon-structive surgery.

20)MastectomyThis health outcome descriptor refers to havingany type of mastectomy performed. This isusually accompanied by removal of one or moreaxillary lymph nodes.Mastectomy

� What you experience or feel: Before surgery youmay be anxious and afraid. After surgery, you may

experience pain. You may be concerned about theloss of your breast and how it will appear to otherpeople.

� Time Horizon: The procedure takesapproximately 2–3 h. It may take longer ifreconstruction of your breast is included as partof the surgical procedure. You will be admittedto a hospital and stay for approximately 1–3 daysif there are no complications. The remainder ofyour recovery may take place in your home.Your discomfort will disappear over the nextweeks.

� Testing and Treatment: Your mastectomy will beperformed by a breast surgeon or senologist at ahospital. You will be put under generalanesthesia, so you will be asleep. During thesurgery, a cut will be made into your breast andarmpit (axilla), according to your pre-surgicaldiscussion with your breast surgeon or senolo-gist. Axillary lymph nodes will likely be removedin addition to your breast.

� Consequences: The planning of the procedure maymake you feel anxious. After the procedure, youmay experience pain related to the wound, bruisingand breast tenderness. Occasionally you mayexperience infection, haematoma, and rarely lungcollapse. You will not be able to conduct physicalexercise or heavy lifting for a few weeks after thesurgery. Additionally, you may have long-term dis-comfort, inconvenience, embarrassment, expenses,and reduced self-esteem for cosmetic reasons, al-though this may be mitigated by reconstructivesurgery.

21) Provision of Medical TherapyThis health outcome descriptor refers to thestate of receiving medical therapy for breastcancer treatment. This includes, but is notlimited to chemotherapy or hormonal therapy.Counselling and psychological evaluation maybe provided to support the psychological burdenof breast cancer.Provision of Medical Therapy

� What you experience or feel: During the course ofthe treatment you may experience anxiety, fear, or afeeling or sense of confusion.

� Time Horizon: You may begin treatment as early aswithin one week of diagnosis. The duration of yourtreatment will vary according to the type oftreatment you are receiving.

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� Testing and Treatment: Medical treatments mayinclude pills, injections and infusions. More invasiveor aggressive treatments will take place in your breastcancer centre or hospital. You may be referred to apsychiatrist for evaluation or psychotherapy incombination with your medical therapy.

� Consequences: During the course of treatment,you may have to visit your healthcare professionalfrequently. Medications and various forms oftreatment may cause side effects (described inother health outcome descriptors).

22) Provision of RadiotherapyThis health outcome descriptor refers to thestate of receiving radiotherapy after surgeryto reduce the risk of local breast cancerrecurrence. This includes, but is not limitedto external beam breast radiation, internalbreast radiation, or brachytherapy. It does notrefer to any combination therapy.Provision of Radiotherapy

� What you experience or feel: You may experiencefeelings of anxiety when you undergo radiotherapy.Additionally, you may experience fatigue, or skinirritation at the site of radiotherapy.

� Time Horizon: You may experience symptomswithin hours of exposure. However, generally theamount of time between radiation and the onset ofradiation exposure symptoms is dependent uponhow much radiation you have been exposed to.Symptoms may occur months or even years afterthe treatment.

� Testing and Treatment: You will visit aradiotherapy clinic for your radiotherapy. Duringeach session of treatment, you will lie under amachine that applies radiation to your breast to killcancerous cells, potentially still present after surgery.

� Consequences: From hours to years after receivingradiotherapy at your breast, you may experienceinfections, itchiness, bone weakening, skin cancer,and low blood pressure after radiation exposure.Additionally, very few women may develop lungsymptoms such as breathlessness, cardiovasculardisease as a result of cumulative radiation exposureto the left breast or have a small risk of othercancers.

23) Provision of Chemotherapy

This health outcome descriptor refers to thestate of receiving chemotherapy alone.Provision of Chemotherapy

� What you experience or feel: During the course ofthe treatment you may experience fatigue, pain, hairloss, mouth and throat sores, diarrhea, nausea,vomiting, constipation, bleeding, infections andnervous system effects such as numbness or tingling.The severity of your symptoms may vary from verylittle to severe.

� Time Horizon: Each individual chemotherapytreatment may last up to 3 or 4 h. You mayexperience nausea and vomiting within a few hoursof every chemotherapy treatment. Other symptomsmay occur within days to months.

� Testing and Treatment: For oral chemotherapy,you can take the medication yourself at home. If youare receiving intravenous therapy you will be giventhe drug through a needle inserted into one of yourveins. This type of chemotherapy is normallyperformed in your healthcare professional’s clinic.You will have physical examinations and bloodsamples taken. You may also have furtherradiological tests to assess response to treatment. Ifyou suffer a complication, e.g. an infection, you willreceive treatment for it.

� Consequences: During the course of treatment, youmay have to visit your healthcare professionalfrequently and your quality of life may decrease. Youmay experience anxiety. Rarely you may sufferpermanent impairment from a complication oftreatment.

24)Other-Cause MortalityThis health outcome descriptor refers to thestate of being dead due to factors unrelated toyour breast cancer. It does not refer to theprocess of dying or outcomes that precede it(e.g. the breathlessness related to it or pain).Other Cause Mortality

� What you experience or feel: You are dead andfeel no pain. You may experience symptoms prior todying from causes other than breast cancer but youdo not feel those when you are dead.

� Time Horizon: Before you die, you experienceother states of disease of varying duration.

� Testing and Treatment: Tests and treatment willhave ceased.

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� Consequences: You lose your vital bodily andmental functions, ending your life.

Note: all outcomes were rated as critical or important. Alldescriptors presented here can be used for rating the import-ance of the outcome or the utility. For practical purposes,guideline developers may begin with developing a brieferversion of a health outcome descriptors to rate the import-ance and expand when an outcome is deemed important orcritical. In that latter scenario concise and more detailedversions of the health outcome descriptors will exist.

AbbreviationsGRADE: Grading of Recommendations, Assessment, Development andEvaluations; ECIBC: European Commission Initiative on Breast Cancer;GDG: Guidelines Development Group; VAS: Visual Analogue Scale; JRC: JointResearch Centre

AcknowledgmentsNot applicable.

Authors’ contributionsTB, NS, RN, WW and HJS conceived of the original health outcome descriptortemplate used in this study. TB, NS, PM, and HJS further developed thetemplate prior to development of the health outcome descriptors in thisstudy. TB, NS, PM and HJS planned the experiments. TB, ZSP, PM, NS, AG, MB,SD, SH, LN, LIM, SW, HM, SK, PF, PG, CQ, BB, AL, CD, ML, TP, LG, CL, JB, PR,and HJS edited the content of the health outcome descriptors used in thisstudy. TB collected all data in this study with logistical support from ZSP andHJS. TB, GPM, NS, PM, and HJS analyzed all data. TB wrote the manuscript. Allauthors provided critical feedback and helped shape the research, analysisand manuscript. The findings of this work were supervised by HJS.

FundingThis project was funded by McMaster University and the EC JRC. The designof the study and collection, analysis, and interpretation of data wasdetermined by authors independently from the funding bodies.

Availability of data and materialsThe health outcome descriptors developed and/or analysed during thecurrent study are available in an online repository (https://ms.gradepro.org/)upon searching the respective titles of the health outcomes used in thisstudy. The datasets used and/or analysed during the current study areavailable from the corresponding author on reasonable request.

Ethics approval and consent to participateParticipation in this study was voluntary and signed consent was obtainedfrom all those providing feedback. The methods for this study wereapproved by the Hamilton Integrated Research Ethics Board (HiREB). TheReference number for this project is 2830.

Consent for publicationConsent for publication as obtained from all participants in this study.

Competing interestsEight of the authors of this study are members of the GRADE Working Groupand have contributed to the development of the GRADE approach tovarious degrees (TB, HJS, NS, WW, RN, GPM, TP, ML).

Author details1Department of Health Research Methodology, Evidence and Impact,Michael G. DeGroote Cochrane Canada and GRADE Centres, McMasterUniversity, 1280 Main Street West, Hamilton, ON L8N 4K1, Canada. 2MichaelG. DeGroote Cochrane Canada and MacGRADE Centres, 1280 Main StreetWest, Hamilton, Ontario L8S 4K1, Canada. 3European Commission, JointResearch Centre (JRC), Via E. Fermi 2749 – TP 127, I-21027 Ispra, VA, Italy.4Department of Oncology, McMaster University, Hamilton, Canada.5Cochrane GRADEing Methods Group, 1280 Main Street West, Hamilton,

Ontario L8S 4K1, Canada. 6European Commission Initiative on Breast CancerGuidelines Development Group, European Commission, JRC, Ispra, Italy.7Private Group Practice for Radiology, Radiologie am Theater, Paderborn,Germany. 8Department for Health Evidence, Radboud University MedicalCenter, PO Box 9101, 6525 EZ, HB, Nijmegen, The Netherlands. 9Dutch ExpertCentre for Screening, PO Box 6873, 6503, GJ, Nijmegen, the Netherlands.10Centre for Cancer Prevention, Queen Mary University of London,Charterhouse Square, London EC1M 6BQ, United Kingdom. 11Cancer Registryof Norway, PO 5313, Majorstua, 0304 Oslo, Norway. 12Oslo MetropolitanUniversity, Pilestredet 48, 0167 Oslo, Norway. 13Umeå University, 90187Umeå, Sweden. 14Leto Gynecological-Surgical and Obstetrical Clinic, 18,Avenue Kifissias, 11526 Athens, Greece. 15Cardiff and Vale Breast Centre,University Hospital Llandough, Llandough, United Kingdom. 16EUROPADONNA - The European Breast Cancer Coalition, Piazza Amendola 3, 20149Milan, Italy. 17National Screening Service, Kings Inns House, 200 Parnell Street,Dublin D01 A3Y8, Ireland. 18Epidemiology Unit, Azienda Unità SanitariaLocale – IRCCS di Reggio Emilia, Via Amendola 2, 42122 Reggio Emilia, Italy.19School of Medicine, University College Dublin, BreastCheck, Irish NationalBreast Screening Programme, St. Vincent’s University Hospital, Elm Park,Dublin 4, Ireland. 20Insitute of Global Health, University of Geneva, chemindes Mines 9, 1202 Geneva, Switzerland. 21Department of Pathology,University Medical Center Hamburg-Eppendorf, Hamburg, Germany.22University Medical Center Hamburg-Eppendorf, Martinistr. 52, 20246Hamburg, Germany. 23Department of Clinical Epidemiology, Biostatistics andBioinformatics, Amsterdam UMC, University of Amsterdam, Meibergdreef 9,Amsterdam, The Netherlands. 24CPO Piedmont-AOU Citta della Salute e dellaScienza, via Cavour 31, 10131 Turin, Italy. 25Department of Medicine,McMaster University, 1280 Main Street West, Hamilton, Ontario L8S 4K1,Canada.

Received: 30 April 2019 Accepted: 23 March 2020

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