hcst project demo
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HELP CENTER STATUS
TOOL
Team: - :: Sprinters ::
1. Feroz Khan (1208C002)
2. Ravi Kumar (1208C013)
3. Satyanandaram (1208C014)
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AGENDA
Introduction
Roles
Technology
Work Assignment
WBS Chart
UML diagramsy Use case diagram
y Activity diagram
y Class diagram
y Sequence diagramy Collaboration diagram
GUI
Risk Analysis
Conclusion
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INTRODUCTION
Multi user system which provides online
solutions.
Takes help request and provides request ID
Assigns Support Personnel to help request
Allows administrator and support personnel tochange help request status.
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ROLES
y Administrator: manages the system, assigns
help request to support personnel and updates
the help requests status.y User: sends the help request, views the help
requests status.
y Support personnel: resolve help requests
and update help requests status.
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TECHNOLOGY
HTML Hyper Text Markup Language
PHP Hypertext Preprocessor
MYSQL Relational Database Management
System. JAVASCRIPT
XAMPP is an easy to install Apache
distribution containing MySQL, PHP and Perl.
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WORKASSIGNMENT
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Work Name Assigned Person
Requirements Gathering Entire Team
Interface Ravikumar
Story board Feroz, Satyanandaram
WBS Satyanandaram
URD Entire Team
SRS Entire Team
Risk Analysis Entire Team
Front end Design (HTML pages) Ravi
Backend Design (Database) Feroz
Code Integration Satyanandaram
Testing Entire Team
Final Demo Entire Team
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WORKBREAKDOWN STRUCTURE
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UML DIAGRAMS
Use case diagram
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Activity Diagram
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Class diagram
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Sequence diagram
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Collaboration Diagram
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GRAPHICAL USER INTERFACE (GUI)
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USER - GUI
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ADMINISTRATOR - GUI
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SUPPORT PERSONNEL- GUI
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Risk Statement Probability Consequence exposure Rank
Insufficient user requirements leads misunderstanding the project; it
causes one day delay of the project
Contingency: we need to clarify the requirements from the user
and need to get all necessary requirements from user
0.4 8hrs 0.02 1
Lack of knowledge on PHP classes and functions leads to 3 hours delay
in implementing the project
Mitigation: we need to learn about PHP classes and functions
0.1 3hrs 0.0083 2
Unaware of drawing the activity and class diagrams leads 3 hours delay
it causes the late submission of SRS Document
Mitigation: we need to learn about draw the activity and class
diagrams
0.05 3hrs 0.0010 4
Unaware of scripting languages and database connection leads 4 hours
delay of project
Mitigation: we need to learn about scripting languages and
database connection
0.08 4hrs 0.0022 3
Risk Analysis on HCST Project
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CONCLUSION
This tool is very handy to get solutions for
technology related problems through online.
UML diagrams are used to describe functionality
of a system and give clear idea to the developer to
code the project.
HCST system supports majorly three kind of
actors.
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