hawaii dgs 16 presentation - transforming government_it's seat at the table - nacapuy
TRANSCRIPT
Hawai‘i Digital Government SummitTODD NACAPUY
CHIEF INNOVATION OFFICER, STATE OF HAWAI‘ I
JUNE 16, 2016
The Evolving Role of CIOs◦ CIOs must prepare for the evolution of their role
and continuous professional executive development
◦ CIOs constantly need to balance agility, cost optimization, people management, operational efficiency, business effectiveness and innovation
“The most fundamental question now is not how you can control more of IT, but how you can play a more pervasive role and scale your influence on the business…”
— Evolving the CIO Role Primer for 2016
The Evolving Role of CIOsIT Leadership◦ Develop business acumen
◦ Become digitally savvy
◦ Promote and harmonize operator, innovator and guardian subcultures
◦ Clarify the CIO leadership role for digital
IT Leadership
Digital Engine
Development
Digital Leadership
The Evolving Role of CIOsDigital Engine Development ◦ Develop a bimodal IT capability to enable
digital business
◦ Industrialize innovation prototypes
◦ Renovate the IT core to enable digital business
◦ Develop, acquire, source and retain digital talent
◦ Lead the transformation from IT governance to enterprise digital governance
IT Leadership
Digital Engine
Development
Digital Leadership
The Evolving Role of CIOsDigital (Business) Leadership
◦ Champion digital business innovation
◦ Facilitate the digital business strategy
◦ Conceive of and oversee business innovation programs
◦ Drive change to enterprise processes, including governance and procurement
◦ Drive enterprise culture change in support of flipping to digital
IT Leadership
Digital Engine
Development
Digital Leadership
My First 12 Months1. Senate Bill 2807 passed to formally
establish ETS, consolidating two IT programs under the CIO
2. Expedited transition to Office 365 —11,500+ state personnel
3. Rolled out digital signature program –30,000 transactions and counting
4. Created IT Governance process to ensure no further failed IT projects
5. Established backup data center at UH
6. Shut down and took over Hawai‘i Health Connector
7. Launched payroll modernization RFP with internal state PMO
8. Piloting new IT workforce development program
9. Hired 22 new employees into vacancies
10. Put voter registration online
11. Completed Anuenue Interisland Digital Microwave Network
12. Expanded state’s open data platform
13. Identified IT cost recovery model: Technology-Based Management (TBM)
14. Had a new baby!!
Data Center Colocation Agreement Provides Resilient Backup◦ MOA between ETS and UH signed on March 15, 2016
◦ Leverages UH IT Center to reduce risks associated with some of the state’s IT systems while saving taxpayer dollars
◦ IT systems housed at the state’s primary data center in the Kalanimoku Building are migrating to UH’s LEED Gold data center to the extent possible to provide resilient backup
◦ Teams worked together on this mutually beneficial and cost-effective solution
◦ Physical security, access and reliability were key factors in identifying the UH IT Center as a viable site
CIO Priorities
◦ IT Workforce Development
◦ IT Governance
◦ Services-Oriented Infrastructure
◦ Enterprise Programs & Projects
◦ Open Government
◦ Cybersecurity
ets.hawaii.gov
ets.hawaii.gov
