#HASummit14

How to Maximize your EDW and Analytics Investment with a Services-Value Approach

Pre-Session Poll Question

When deploying an enterprise data warehouse (EDW) and healthcare analytics what should one consider?

a) Peopleb) Processesc) Technology and peopled) Technology and processese) People and processesf) Technology, people, and processesg) Other - write in response

Mike NokeIS Associate Director,Enterprise Data Warehousing, Partners HealthCare

John HendersonDirector, Enterprise Systems, Texas Children’s Hospital

Session E:

Leslie Hough Falk, RNFacilitatorVice President, Customer Success, Health Catalyst

#HASummit14 2

Partners HealthCareFive Key Service and Value Principles

Incremental deployment

Pair business acumen with clinical and operational expertise

Flexibility

Create prototypes

Five Key Service and

Value Principles Service

orientation

#HASummit14 3

Partners HealthCare

EDW Components

Value Measurement Examples

• Users telling their stories

• User surveys

• Case study interviews

Repository

Tools for end users

Support services

Governance structure

#HASummit14 4

Texas Children’s Hospital Guiding Principles to Value

Governance is Key

Integrated teams is non-negotiable

Focused Creativity

Iterative deployment –

show something

fast

Five Key Service and

Value Principles Measure,

Measure, Measure

#HASummit14 5

Texas Children’s Hospital

EDW Pillars

Env

isio

n to

-Be

Sta

te

Arc

hite

ctur

e an

d S

tand

ards

Gov

erna

nce

Program Oversight

Measurement

Support

Sustainability

Communication

Visualization Standards

Integrating with multiple sources

Keep it simple

Milestone deliverables

Incremental improvement

Hardwiring improvement

#HASummit14

Poll Question #2

6

What does creating service/value from an EDW and analytics mean to you? Please select all that apply.

a) Understanding the clinical and business needs

b) Delivering usable, clinical and business solutions on-time and on-budget

c) Defining aims and achieving measureable improvements

d) Communicating outcomes

#HASummit14

Poll Question #3

7

How do you engage your stakeholders and users? Please select all that apply.

a) Executive and user roadshows

b) Training and tools

c) User groups

d) Community forums

e) Other - write in

#HASummit14

Poll Question #4

8

What are some of the challenges/barriers you experience with delivering service and value from your EDW and analytics? Please select all that apply.

a) Lack of executive sponsorship

b) Ill-defined clinical and business problems

c) Misalignment on clinical and business outcomes

d) Insufficient resources (e.g. time, budget)

e) Technical staffing challenges

f) Lack of interdisciplinary engagement (e.g. clinicians, operations, finance)

g) Other - write in

#HASummit14

A

Questions & Answers

9

#HASummit14

Choose one thing…

10

Write down one thing will you do differently after hearing this presentation

#HASummit14

Thank You

11

#HASummit1412

Session Feedback Survey

1. On a scale of 1-5, how satisfied were you overall with this session?

1) Not at all satisfied

2) Somewhat satisfied

3) Moderately satisfied

4) Very satisfied

5) Extremely satisfied

2. What feedback or suggestions do you have?