hass internet technology reviews, how to avoid facebook scams, be a skeptic

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Q&A: HOW TO AVOID FACEBOOK

SCAMS? BE A SKEPTIC

Question: I fell for one of those Facebook scams. How do I make sure

none of it is left on my Timeline and avoid that kind of mistake in the

future?

Answer. This question most recently came from a friend who, in a

moment of weakness, tried to claim an alleged offer for two free tickets

on Southwest Airlines. First, this person reported seeing the free-tickets

ad on the profile of a trusted friend. A click on that opened a tiny

browser window (unnoticed at first) and then copied the same scammy

ad to my friend's profile. It also opened a normal-sized browser

window asking for personal information to claim the free tickets; my

friend was suspicious enough by then to provide an incorrect birthday

and back out after being asked to pay $9.99 a month. But at that point,

the bogus ad had littered the profiles of many Facebook pals. Later on,













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my friend also received telemarketing calls, spam text messages (if you

get those, ask your carrier to waive any charges you'd pay to receive

them), and about 50 more junk e-mails a day than before. What

happened here? The scam worked by exploiting a form of temporary

authentication Facebook (like other sites) uses to avoid asking users to

enter their passwords all the time. Frederic Wolens, a Facebook

security manager, explained that "user access token" hijacking enables

the scammer to impersonate the victim. "They can act as if they were

the user until that access token has been invalidated by Facebook," he

wrote. "Most of the time we try and invalidate these tokens as soon as

we detect a scam.“ The hijacking could have happened in the tiny

window the ad opened at first. Beth Jones, a researcher with the

security firm Sophos, explained that con artists can use JavaScript

tricks to hide links in part of or all of a page — for example, turning it

into a giant "Like" button. (Javascript is a form of Web code, no

relation to Oracle's frequently-exploited Java software that adds basic

interactivity to sites.)













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Facebook's cleanup advice began with advising my friend to visit

facebook.com/hacked, which will reset your password and walk you

through ways to further secure your account. Once you've regained

control over your account — always the first step in recovering from an

attack like this — you should delete every copy of the scam post. Go to

your profile, click the "Activity Log" button, and then look for the

offending ads. Steer the cursor just above and to the right of each one,

click on the pencil icon that should appear, and select "Delete..." from

that menu. Sophos's Jones advised checking the apps that Facebook

lists as recently installed. If you neither recognize one nor remember

adding, it, remove it. And if you don't recognize pages that your profile

says you like, they could have been added with the "likejacking"

technique described earlier; remove them too. There's no better defense

against this than skepticism. Taking a minute to search for, say,

"Southwest free tickets" before clicking on an ad that defied economic

logic would have revealed that this scam has been circulating for years.

As far back as May 2011, Southwest itself was trying to warn Facebook













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users, and last year the scam got a write-up on the Snopes mythbusting

site. As we say in newsrooms: "If your mother says she loves you,

check it out.”

Tip: Put Facebook and other social-network notifications on a

diet

Many social-media sites operate as if you have a deep and

abiding fear of missing out: They will e-mail you and pop notifications

on your smartphone every time something of consequence happens.

That can be helpful when you're getting the hang of a new network, but

after a few months most of these notices only gum up your inbox and

your phone's screen. Turn off alerts about anything that doesn't require

immediate action — for instance, Facebook friend requests and new

status updates from pals you've added to your "Close Friends" list

there, or new followers on Twitter or Tumblr.













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On Facebook, go to your account-settings page and click

"Notifications" to control what that network bugs you about on e-mail

and on its site; open Facebook's mobile app to adjust its nags there. In

Twitter, sign in at its site, click the gear-icon settings button at the top

right and select "E-mail notifications." On Tumblr, click its own gear-

icon settings button and choose "e-mail."

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