handout 5 - the role of the inspector and ethical challenges v20140101-1.0.0

Upload: hero

Post on 06-Mar-2016

213 views

Category:

Documents


0 download

DESCRIPTION

IG course work hand out and homework

TRANSCRIPT

  • V20140101-1.0.0

    The Role of the Inspector and Ethical Challenges

    Your Role

    Your role as an inspector is to validate the effectiveness of a unit. Your

    primary role is not training. As an inspector, you will undoubtedly find a

    deficiency in a unit or program. However, you cannot assume that the root cause

    creating the problem is always training. AFI 90-201, Attachment 7 lists the

    following seven major deficiency cause categories.

    Equipment/Tools

    Guidance

    Leadership/Supervision

    Resource shortfall

    Safety

    Training

    Human factors

    It is the units responsibility to determine the root cause and based on that

    root cause implement appropriate counter-measures. If you as an inspector assume

    the root cause is training and attempt to train the problem away, you are

    potentially hurting the unit by only putting a band aid on the symptom and not

    treating the root cause. In addition, if you attempt to train the problem away and

    dont report it, you make it impossible to do accurate trend analysis across a wing,

    MAJCOM, or the Air Force.

    Remember, your job is to be an evaluator, not a trainer. You are a sensor that

    is always on the lookout for:

    Waste

    Discipline

    Process improvement

    Compliance

    Performance

  • V20140101-1.0.0

    Ethical Challenges

    Some common ethical challenges that inspectors fall into while conducting

    inspections are:

    Personal Relationships

    Improper Influence

    Inspector Empathy

    Personal/Professional Relationships

    The AF is small and getting smaller all the time. As such, there is a high

    likelihood that you will eventually inspect personnel you have some sort of

    relationship with. This situation can be a double-edged sword. If you have a

    positive personal or professional relationship with an inspectee, you may be

    inclined to go easy on them or give them the benefit of the doubt when determining

    if something is a deficiency. This is a natural human reaction; however, you have

    to guard against it and not let it cloud your professional judgment as an inspector.

    Sometimes an inspector will be so concerned about the perception of favoritism

    with a former associate they will be overzealous in their attempt to counter that

    perception. This results in them being much harder on a former associate than

    someone they had no previous relationship with.

    If you have a negative personal or professional relationship with an

    inspectee, do not use the inspection as an opportunity for revenge or payback.

    Again, you cannot let these negative feelings cloud your judgment.

    Improper Influence

    During the course of an inspection, you will interact with other inspectors,

    your team chief, as well as the members of the unit being inspected. On rare

    occasions, these various individuals may attempt to influence you improperly

    because they have some personal agenda they are attempting to pursue. When this

    situation arises, present the facts and make recommendations based on your best

    professional judgment and do not succumb to the improper influence. Remember

  • V20140101-1.0.0

    to maintain your integrity no matter what. Some examples of improper influence

    are:

    A team chief trying to drive the inspection results a certain direction

    rather than allowing the inspection data to drive the results.

    The inspected organization trying to get you to not report something or to

    down grade the severity of a deficiency.

    Inspector Empathy

    Many inspectors assigned at the MAJCOM-level have just come from the field and

    understand very well the difficulties of meeting all AF standards these days. While

    this task may be difficult or challenging, that is not reason enough for an inspector

    to look the other way and not report what they see. In fact, an inspector may be

    doing the unit a disservice by not reporting what they find. For example, if

    deficiencies exist because of poor guidance or lack of resources, not reporting the

    deficiencies prevents the root cause from being identified and corrective actions

    implemented. This means the unit will continue to work under less than ideal

    conditions because the problem was never identified to senior leaders who have the

    authority to correct the situation.

    Consequences of Unethical Inspector Behavior

    If you as an inspector succumb to the challenges just discussed, the

    consequences on a unit and the AF at-large can be very serious. For example:

    - It may give senior leaders a false impression (good or bad) of a units true

    capabilities. This can result in no corrective actions being taken when warranted or

    resources expended on a problem that doesnt exist.

    - People may get hurt or killed or equipment may be seriously damaged

    because negative behaviors were not corrected.

    - Federal laws, international laws/treaties, and agreements may be violated.

  • V20140101-1.0.0

    IG Code of Conduct

    Many of the situations discussed above will create gray areas for you as an inspector. The IG Code of Conduct was established to provide you with a set of

    ethical principles to guide your actions and decisions when you encounter these

    gray areas.

    IG Code of Conduct

    I am an inspector in the U.S. Air Force and will embody our core values of Integrity, Service, and Excellence

    I will conduct the most efficient and effective inspection in accordance with established rules, regulations, laws, policies and standards

    I will be the expert in my field and will remain current and knowledgeable of the mission and career field of those I inspect

    I will not accept any gifts or special favors from those I inspect

    I will never discredit the IG system or my fellow inspectors as a result of my behavior or appearance

    Summary

    Remember, your role as an inspector is to observe, evaluate, and report

    what you find. You will face several ethical challenges unique to the role of an

    inspector. However, your personal integrity is vital to the credibility of the AFIS.

    Failure to carry out your responsibilities ethically can have grave consequences

    for the AF.