guidelines for accreditation€¦ · client!engagement! 5ecvet vocational!proiling! andindividual...

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1 Agreement No. 2012– 3752 / 001 – 001 Project No. 526851-LLP-1-2012-1-IT-LEONARDO-LMP ESES Guidelines for accreditation Accreditation of SES competencies by ECVET Accreditation of the training course by the Certificate: European Supported Employment Specialist Final Version, November 2014

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Page 1: Guidelines for accreditation€¦ · Client!Engagement! 5ECVET Vocational!Proiling! andIndividual Preparationand (Re)Habilitation!! 7ECVET Job!Finding!and Employer! Engagement!! 7ECVET

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Agreement No. 2012– 3752 / 001 – 001  

Project No. 526851-LLP-1-2012-1-IT-LEONARDO-LMP      

 ESES  Guidelines  for  accreditation            Accreditation  of  SES  competencies  by  ECVET    Accreditation  of  the  training  course  by  the  Certificate:  European  Supported  Employment  Specialist                  Final  Version,  November  2014  

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This   project   has  been   funded  with   support   from   the  European  Commission   and  this  publication  reflects   the  views  only  of   the  author,   the  Commission  cannot  be  held   responsible   for   any   use,  which  may   be  made   of   the   information   contained  therein.    

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       Introduction    

ESES  (Designing  the  Competence  Profile  of  the  European  Supported  Employment  Specialist)   is   a   Leonardo   da   Vinci  Multilateral   Project   funded   by   the   European  Commission  within  the  Lifelong  Learning  Programme.  The  main  objective  of  the  project  is  to  define  the  competences  and  the  professional  profile  of  the  European  Supported   Employment   Specialist   according   to   the   guidelines   set   by   the  European  Credit  System  of  Vocational  Education  and  Training  (ECVET).    This   curriculum   is   based   on   the   competency   profile,   training   course   as  well   as  expertise  check-­‐up  –  developed  and  approved  by  partners  of  the  ESES  project.      The   curriculum   covers   all   skills,   knowledge   and   competencies   a   European  Supported  Employment  Specialist  needed  to  fulfil  his/her  job  well  and  with  high  quality.   All   skills,   knowledge   and   competencies   are   formulated   in   learning  outcomes   and  matched  with  ECVET  points.   According   to   the  ECVET   guidelines,  the   curriculum  will   be   structured   in   learning   outcomes   (what   a   learner   should  know,  understand  and  be  able  to  do  on  completion  of  a  learning  process)  related  to  each  of  the  training  units  of  competence  identified  in  the  competence  profile  of  the  SES  as  well  as  the  EUSE  Toolkit.  The  certificate  will  be  positioned  at  EQF  level  4  and  contains  30  ECVET  points.    Table  1:  European  Qualification  Frame  4  

   For   the   certification   as   a   European   Supported   Employment   Specialist   learners  have  to  follow  this  process:  

First  the  ESES  will  undergo  the  Expertise  Check-­‐up  for  the  assessment,  transfer,  validation   and   accumulation   of   learning   outcomes   (under   the   form   of   ECVET  points)   achieved   in   formal,   informal   and   non-­‐formal   contexts.   Every  participant   in   the   pilot   will   be   first   analysed   in   terms   of   learning   outcomes  coherent  with  the  ones  in  the  profile  already  acquired.  This  way  different  ECVET  points   will   be   given   to   every   participant.   After   the   validation   the   participants  start  with  the  training  course  as  basis  for  further  learning  in  the  missing  learn  areas.    

 

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The  online  training  course  is  addressed  to  SESs  that  have  already  carried  out  the  validation   exercise.   Based   on   the   results   of   the   validation,   every   candidate   will  follow   different   learning   units   to   find   out   which   knowledge,   skills   and  competencies  will  be  needed  to  achieve  more  ECVET  points  in  the  next  check-­‐up.  References,   Quizzes   as   well   as   the   exchange   with   other   European   and   National  learners   help   and   guided   them   to   achieve   more   skills,   knowledge   and  competencies   in   informal,  non-­‐formal   (e.g.   further  work  experiences)  and   formal  contexts   (e.g.   the   ESES   training   course)   and   finally   to   earn   the   missing   ECVET  points  for  the  certification.  

After   passing   the   validation   of   non-­‐formal/informal   competencies,   the   ESES  training   course   and   further   learning   in   different   fields,   which   have   to   validated  with  another  check-­‐up,  the  SES  will  get  his/her  certificate  based  on  the  30  ECVET  points.      

   

           

CertiBication  ESES  and  Accreditation  of  Competencies  by  ECVET  

Further  Check-­‐ups  Validation  of  additional  non-­‐formal,  informal  and  formal  learning  

Work  experiences  informal  and  non-­‐formal  learning  

Online  Training  Course  

formal  training    

National  Expertise  Check-­‐up  for  the  European  Supported  Employment  Specialist  

Validation  of  non-­‐formal,  informal  learning  and  formal  learning  

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   Overview  Curriculum  and  ECVET      

     

Check-­‐Up   1  ECVET  

Foundation  on  SE   3  ECVET  

Client  Engagement   5  ECVET  

Vocational  ProZiling  and  Individual  Preparation  and  (Re-­‐)Habilitation    

7  ECVET  

Job  Finding  and  Employer  Engagement    

7  ECVET  

On  and  Off  Job  Support   5  ECVET  

Quality  Evaluation  and  Monitoring   2  ECVET  

ESES  CERTIFICATION

 30  ECVET  

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 1.  Expertise  Check-­‐Ups  ECVET:  1        Description:    The   Expertise   check-­‐up   is   for   the   validation   of   competence   and   transfer   of   previous  learning   outcomes   of   the   Supported  Employment   Specialist.   The   validation   allows   the  assessment  of  the  Learning  outcomes  the  SES  must  possess  to  do  an  efficient  job.  Aiming  to  be  exploited  by  agents  both  in  the  professional  and  voluntary  sector,  the  presentation  of  a  portfolio  and  an   interview  a  declarative   interview  have  been  endorsed.  Staff  with  over  two  years  experience  can  apply  for  a  Check-­‐up.      Objectives:  The  objectives  of  the  Expertise  Check-­‐up  are  to    

� to  validate  the  competences  of  SES  � to  assess  the  competences  and  give  them  feedback  to  improve  these  skills  � to  contribute  to  the  professionalization  of  the  SES  � to  promote  the  SES  job  and  Supported  Employment  field    

 Learning  Outcome:  

   

Evidence:  ü Filled   in   and   uploaded   e-­‐Portfolio   with   gathered   information   about:   (1)  

experience   on   an   individual   support;   (2)   Experience   of   group   support;   (3)  Employment  and  labour  issues  and  (4)  annexes,  which  express  the  experiences  as  an  SES  

ü Evidence  of  employment  in  the  field  of  Supported  Employment  (minimum  two  years)  

     

Expertise  Check-­‐up                                        

1  ECVET  

be  able  to  systematically  gather  or  assemble  information  and  data  for  

their  portfolio    

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2.  Foundation  on  Supported  Employment  ECVET:  3      Description:    The   Unit   “Foundation   on   Supported   Employment”   gives   a   deeper   insight   into   the  background  of  Supported  Employment  as  well  as  the  concepts  and  models,  which  form  the   foundation   of   Supported  Employment.   These  models,   concepts   and   rights   are:   the  ICF  by  the  WHO,  the  social  model  of  disability,  the  concepts  of  Inclusion  vs.  Integration  and  the  convention  on  rights      Objectives:  The  objective  of  this  unit  is  to  lay  the  foundation  and  basic  knowledge  for  the  five-­‐stage  supported  employment  process.      Learning  Outcomes:    

   

Foundation  of  Supported  

Employment  -­‐  3  ECVET  

knows  about  the  WHO  deZinition:  Models  of  disablility  

knows  about  the  social  model  of  disability    

use  and  follow  the  deZinition  of    Supported  Employment  

is  able  to  follow  the  guiding  principles  of  the  Convention  on  rights  of  persons  with  disabilities  in  his/her  work  

knows  the  differences  between  Inclusion  and  Integration  

knows  about  the  National  and  European  policy  background  

is  able  to  update  his/her  knowledge  about  National  or  European  changes  in  policies,  legal  frameworks,  which  might  affect  the  person  with  disabilities  her/she  is  working  with  

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   Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.  

       3.  Client  Engagement  ECVET:  5    Description:    Client  Engagement   is  the  first  key  stage  of  Supported  Employment  and  initial  process  of   getting   to  know   the  person,  building  up   rapport  and  a   fruitful  working  atmosphere  based   on   respect   and   confidentiality,   and   providing   the   person   with   all   tailored  information  and  knowledge  to  enable  the  individual  to  make  an  informed  decision  as  to  whether   or   not   they   wish   to   use   the   supported   employment   and/or   vocational   (Re-­‐)  Habilitation  programme.    Objectives:  Client   engagement   aims   to   raise   awareness   and   understanding   of   client   engagement  issues   and   strategies   to   continuously   improve   client   contributions,   client  empowerment  and  care.    Learning  Outcomes:    

 

Client  Engagem

ent                                

5  ECVET  

is  able  to  implement  effectively  and  efZiciently  the  principle  of  client  engagement  

is  able  to  assist  making  well  informed  choices  by  the  clients  

is  able  to  empower  the  clients  

is  able  to  take  into  account  the  accessibility  

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     Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.  

   

Client  Engagem

ent                                    

5  ECVET  

knows  and  use  tools  and  technologies  in  stage  of  Client  Engagement  to  support  the  client  as  best  as  possible  (see  ESES  competency  proZile  page  17)  

is  able  to  involve  and/or  inform  the  family  and/or  additional  support  network,  which  are  willing  to  

support  the  further  process  

knows  about  the  regional  and  national  legal,  social  and  support  system  and  the  tasks  and  

responsibilities  of  the  diverse  stakeholders  

knows  about  the  effects  of  diverse  impairments  as  well  as  about  the  different  social  and  cultural  

backgrounds  and  life  situations  

is  able  to  implement  proactively  a  person  centered  approach  

is  able  to  evaluate  and  intervene  with  the  client  

is  able  to  communicate  in  productive  way  taking  into  account  the  clients  speciZics  

is  able  to  offer  the  approriate  framework  in  the  client  

is  able  to  serve  the  clients  taking  into  account  the  type  of  disability,  the  age  and  other  speciZic  

inZluenting  factors  

is  able  to  evaluate  appropiatly  the  job  place  

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4.  Vocational  profiling  and  Individual  Preparation  and  (Re-­‐)  Habilitation  ECVET:  7    Description:    Vocational  Profiling  consists  of  all  necessary  steps  to  help  and/or  assist  the  individual  to  identify  their  skills  and  preferences  for  work,  gather  and  assess  all  information  about  the  job  seeker  that  is  relevant  to  his/her  future  job  and  career  aspirations  as  well  as  the  further   training   needs   of   the   individual.   Individual   Preparation   and/or   (Re-­‐)  Habilitation   involves   all   formal   and   informal   training,   development   and   preparation  activities  with   a   person   both   in   single   or   group   settings   inside   (e.g.   “work   experience  placements”)  or  outside  the  workplace.    Objectives:    The  aims  of   this  stage  are  both   to   identify   the   job  seeker’s  motivation,   interests,  work  attitudes,   resources   and   support   needs   needed   to   establish   realistic   aims   for   career  development  as  well  as  to  enable  the  job  seeker  to  make  personal  and  informed  choices  about  jobs  and  careers.    Learning  Outcomes:    

 

     

Vocational  ProZiling  &  Preparation  

and  Habilitation  -­‐        7  ECVET   is  able  to  identify/support/develop  the  

performance  skills  of  the  client  

is  able  to  use  appropriate  performance  models  

is  able  to  effectively  deZine  the  clients  activity  demand  

is  able  to  take  into  account  the  key  clients  factors  

is  able  to  orient  amd  guide  for  using  the  available  support  mechanism  to  the  clients  

is  able  to  cooperate  and/or  to  build  networks  with  the  job  seekers  personal  support  circle  and/or  adjacent  institutions,  services  or  agencies  

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     Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.        

   

Vocational  ProZiling  &  Preparation  and  

Habilitation  -­‐        7  ECVET  

is  able  to  set  up  different  activities  to  support  and  assist  the  development  and  the  empowerment  process      

knows  and  use  tools  and  technologies  in  stage  of  Vocational  proZiling  to  support  the  client  as  best  as  possible  (see  ESES  competency  proZile  page  24,30)  

is  able  to  develop  a  concrete  action  plan  for  the  client  (with  milestones,  training  paths,  etc.)  

knows  about  the  demands,  task  description,  job  proZiles  of  certain  vocational  jobs  and  is  familiar  with  

techniques  for  job  and  task  analysis  

is  able  to  analyses  and/or  assesses  the  training  needs  and  competences  as  well  as  gaps,  options  and  tasks  in  the  open  labour  market  in  order  to  plan  and  implement  an  educational  pathway  and/or  develop  a  training  

programme.  

is  able  to  inform,  prepare,  train,  practice  and/or  assist  the  client  in  all  issues  related  to  the  application,  the  job-­‐interview  procedere  and/or  the  development  of  

documents  (CV,  letter  of  motivation)  

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5.  Job  Finding  and  Employer  Engagement  ECVET:  7    Description:    Job  Finding  involves  all  activities  in  acquiring  and  searching  for  a  job  and/or  workplace  experience  setting  on  the  open  labour  market,  taking  into  consideration  the  needs  of  all  parties  involved.  Employer  Engagement  involves  all  activities  working,  consulting  and  counselling  with  employers  both  directly  and  indirectly  related  to  a  concrete  job  seeker  with  a  disability,  preceding  the  taking  over  of  a  regular  workplace  within  the  company  in   areas   ranging   from:   terms   and   conditions   of   employment,  workplace   development,  social  and  labour  regulations  and  policies,  required  skills,  support  needed  from  service  providers  and/or  available  at  the  work  place,  etc.    Objectives: The  objectives  of  the  Job  Finding  and  Employer  Engagement  are:  

• to   increase   the   clients   ability   to   analyse   the   local   labour   market   and   specific  employment  options  from  the  point  of  view  of  their  individual  possibilities  

• to  support  the  client  by  executing  specific  elements  of  the  action  plan  • to  maintain  clients  engagement  in  the  job  finding  process  • to  initiate  a  relationship  between  the  employer  and  the  client  

 Learning  Outcomes:    

 

Job  Finding  and  Em

ployer  

Engagement  -­‐  7  ECVET  

is  able  to  use  different  methods  of  job  looking  

is  able  to  engage  a  person  with  disability  in  the  process  of  job  looking  

is  able  to  create  a  database  of  employers  

is  able  to  choose  suitable  work  positions  for  the  person  with  disability  

is  able  to  support  the  job  seeker  in  the  creation  of  work  application  documents  

is  able  to  initiate  a  relationship  between  the  employer  and  the  client  

is  able  to  conduct  a  work  place  analysis  and  adapt  work  arrangements  

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         Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.  

         

Job  Finding  and  Em

ployer  

Engagement  -­‐  7  ECVET   knows  and  use  tools  and  technologies  in  stage  of  job  

Zinding  and  employer  engagement  to  support  the  client  as  best  as  possible  (see  ESES  competency  proZile  page  

36)  

is  able  to  be  successful  in  raising  awareness,  breaking  down  prejudices,  and  preconceived  notions  about  people  with  disabilities  and  informaing  companies    about  the  possible  beneZits  of  hiring  people  with  disabilities  which  leads  to  sustainable  forms  of  

cooperation    

knows  about  marketing,  communication  and  negotiation  strategies  and  techniques  

is  able  to  take  into  account  legal  and  funding  retalted  issues  and  to  support  companies  with  funding  

modalities  

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6.  On  and  Off  Job  Support  ECVET:  5    Description:    On   and   Off   Job   Support   involves   all   activities   supporting   the   client   both   on   e.g.   Job  Coaching;   performance   and   development   procedures;   monitoring   and   tutoring;   crisis  intervention   as  well   as   off   the   concrete  working   place   (all   social   and   context   specific  work  activities  that  might  have  an  influence  on  the  clients  well  being,  quality  of  life  and  thus   the   sustainability   of   the   work   placement).   This   stage   also   involves   activities   in  supporting,  assisting  and/or  training  the  employer,  co-­‐workers  and/or  possible  mentors  at  work.    Objectives:  The  aim  is  not  only  to  support  the  client  starting  the  new  job,  but  also  to  maintain  the  job  over  a  period  of  time.  The  SES  gives  support  on  the  workplace  involving  the  client,  employer,  co-­‐workers  and  mentors  and  mediates  between  different  parties.    Learning  Outcomes:  

 

On  Job  Support                                                    

2,5  ECVET  

is  able  to  identify  natural  support  of  the  workplace  

is  able  to  analyse  methods  of  establishing  supports  within  the  work  place  

is  able  to  analyse  the  corporate  and  hidden  culture  in  the  company/workplace  and  assist  the  

employee  in  Zinding  a  role  

is  able  to  analyse  tasks  and  performance  expectation  and  help  the  client  to  adpot  and  learn  

the  needed  skills  at  its  workplace  

is  able  to  develop  workplace  supports  and  identify  and  address  the  support  needs  of  employers  

is  able  to  provide  support  guidance  and  information  to  co-­‐workers  and  mentors  

is  able  to  identify  opportunities  for  further  learning  and  career  progression  

is  able  to  identify  pro-­‐actively  crises,  conZlicts  and  discrimination  and  be  able  to  mediate  

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       Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.  

     

Off  Job  Support                                                    

2,5  ECVET  

is  able  to  identify  and  solve  all  practical  issues  which  arise  for  the  employee  seeking  for  

maintaining  employment  

is  able  to  address  and  discuss  interpersonal  problems  issues  that  arise  at  the  workplace  

is  able  to  know  the  national  system(s)  of  welfare  beneZits  and  is  able  to  support  the  employee  navigating  through  bureaucratic  

systems  

is  able  to  identify  social  resources  available  and  support  the  employee  Zinding  the  right  

support  

is  able  toto  listen  and  advise  and  direct  the  employee  in  all  professionals  tangible  issues  

raised  

is  able  to  evaluating  and  reviewing  the  quality  and  relevance  of  services  with  both  

individuals  and  employers  

is  able  to  establish  a  support  network  to  assist  the  individual  with  any  personal  needs  

concerning  employment  

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7.  Quality  Evaluation  and  Monitoring  ECVET:  3    Description:    By   monitoring   a   job   placement   plan   we   mean   the   whole   set   of   activities   aimed  identifying   the   necessary   information   to   assess   the   ability   of   the   user   during   the  Engagement   phase   and   to   verify,   in   the   later   stages,   if   the   interventions,   actions,  procedures  and  methodologies  used  have  been  implemented  and  managed  as  provided  during  the  activities  designing  stage  and  if    they  are  giving  the  desired  results.      Objectives:  The  aim  of  the  monitoring  and  especially  of  assessment  activities  is  to  get  feedback  on  the  development  of  the  placement  plan  in  order  to  find  strategies  for  the  improvement  of  it  and  to  increase  learning  objectives  achievement.    Learning  Outcomes:  

 

Quality  Evaluation  and  

Monitoring    -­‐    3  ECVET  

is  able  to  manage  the  tools  and  strategies  for  measuring  the  work  performance  in  order  to  assess  the  achievement  of  the  objectives  foreseen  in  the  

individual  plan  of  job  placement  

is  able  to  set  and  apply  evaluation  grids  and  to  manage  the  observation  techniques  in  order  to  

evaluate  the  progression  of  the  user  in  the  workplave  

is  able  to  manage  the  assessment  methods  and  tools  in  the  socio-­‐educational  area  

is  able  to  relate,  communicate  and  mediate  with  the  environment  surrouding  

is  able  to  evaluate  the  objectives  achieved  and  those  not  achieved  and  to  adjust  the  indivual  plan  of  job  

placement  is  able  to  manage  a  participated  evaluation  involving  all  the  professionals  working  or  being  in  charge  of  the  

user  

is  able  to  register  the  information  collected  according  to  the  available  procedures  of  computer  storage    

is  able  to  to  manage  the  existing  IT  tools  for  registering  and  storing  the  monitoring  reports  

is  able  to  manage  techniques  and  tools  to  assess  the  network  of  enterprise  

is  able  to  monitor  and  evaluate  the  skills  acquires  by  the  user  on  the  workplace  and  identify  the  

compensatory  measures  if  needed  

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 Evidence:  

ü ESES   training   course   certificate   as   well   as   further   formal   learning   with  certification.  

ü Validation   or   confirmations,   which   shows   also   the   needed   informal   and   non-­‐formal  skills,  competencies  and  knowledge.