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  • 8/3/2019 Guide to Preparing a Retail Business Plan

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    GUIDETO

    PREPARING

    A

    BUSINESS

    PLAN

    INTRODUCTION

    Why shouldyougo to the troubleofcreatingawrittenbusinessplan? Thereare threemajor

    reasons:

    1. Theprocessofputtingabusinessplantogether,includingthethoughtyouputinbeforebeginning

    to

    write

    it,

    forces

    you

    to

    take

    an

    objective,

    critical,

    unemotional

    look

    at

    your

    businessprojectinitsentirety.

    2. Thefinishedproductyourbusinessplanisanoperatingtoolwhich,properlyusedwillhelpyoutomanageyourbusinessandworktowarditssuccess.

    3. Thecompletebusinessplanisthemeansforcommunicatingyourideastoothersandprovidesnecessaryinformationtoyourlandlord,amongothers.

    The importance of planning cannotbe overemphasized. By taking an objective look at your

    business,youcanidentifyareasofweaknessandstrength,pinpointneedsyoumightotherwise

    overlook,spot

    problems

    before

    they

    arise,

    and

    begin

    planning

    how

    you

    can

    best

    achieve

    your

    business goals. As an operating tool, yourbusiness plan helps you to establish reasonable

    objectivesandfigureouthowtobestaccomplishthem. Italsohelpsyoutoredflagproblemsas

    theyariseandaidsyouin identifyingtheirsource,thussuggestingwaystosolvethem. Itmay

    evenhelpyoutoavoidsomeproblemsaltogether.

    No business plan, no matter how carefully constructed and no matter how thoroughly

    understoodwillbeofanyuseatallunlessyouuseit. Goingintobusinessisroughoverhalfof

    allnewbusinessesfailwithinthefirsttwoyearsofoperation;over90percentfailwithinthefirst

    10years. Amajorreasonforfailureislackofplanning. Thebestwaytoenhanceyourchancesof

    successistoplanandfollowthroughonyourplanning.

    Useyourplan. Dontputitinthebottomdrawerofyourdeskandforgetit.

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    STATEMENTOFPURPOSE

    The firstpageofyourplan should state theobjectivesof theplanas simply aspossible. The

    statementsshouldbeabriefdescriptionofhowyou intend to support the investmentyouare

    makinginthebusiness. Keepthestatementshortandbusinesslike. Itwillusuallybenolonger

    thanhalfapage,butitmaybelongerifnecessary. Useyourownjudgment.

    TABLEOFCONTENTS

    TheTableofContentsshould followyourStatementofPurpose. Theremainderof theplan is

    devotedtoelaboratingandsupportingtheStatementofPurpose.

    Therearethreemainsectionsofyourplan:

    I. TheBusinessII. FinancialDataIII. SupportingDemographics

    Thesesections

    may

    be

    broken

    down

    further

    if

    it

    seems

    necessary

    to

    do

    so.

    It

    helps

    the

    reader

    find

    hisorherway througha lengthyproposal ifyoubreak theTableofContentsdown into sub

    categories. TheStatementofPurposestateswhatyourdeal is. Yourreadermaywant to turn

    immediatelytospecifics.

    ASAMPLEFORMAT

    I. THEBUSINESS...1A. ExecutiveSummary......1

    B. DescriptionofBusiness....1C. Market.....1D. Competition....2E. Management..3F. Personnel....3G. Financing....4

    II. FINANCIALDATA....6A. SourcesandApplicationsofFunding....6

    B. CapitalEquipmentList.....7C. ProFormaBalanceSheet......8D. BreakevenAnalysis...9E. IncomeProjections..10

    1.

    Five

    Year

    Summary..10

    2.DetailbyMonth,FirstYear.11

    3.DetailbyYear,SecondThroughFifthYears....12

    4.NotesofExplanation....13

    F. ProFormaCashFlow....15

    1. DetailbyMonth,FirstYear15

    2. DetailbyYear,SecondThroughFifthYears...16

    3. NotesofExplanation...17

    III. SUPPORTINGDOCUMENTS

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    PARTI.THEBUSINESS

    This is themost importantpartofyourbusinessplan. Theobjectiveof thissection is to

    makeaclearstatementof:

    1. Whatthebusinessis(orwillbe);

    2. What market do you intend to service, the size of the market and yourexpectedshare;

    3. Whyyoucanservicethatmarketbetterthanyourcompetition;4. Whatmanagement and other personnel are available and required for the

    operation;and

    TheExecutiveSummaryshouldanswertheseandotherquestionsasoutlinedbelow.

    Remember that technical support for yourbusiness ideawillbe foundprimarily in the

    FINANCIAL DATA section and the SUPPORT DOCUMENTS. In this section (THE

    BUSINESS),referencethesupportingdataasneeded.

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    A. GUIDELINESFOREXECUTIVESUMMARYSECTIONThe followingchecklist isanoutlineyoucanuse tomake sure that importantpointsare

    covered in your Executive Summary and your entire plan. These Guidelines are a

    suggestion. Yourbusinessmayneedtostressdifferentpoints. Ifso,makesurethatthey

    areincluded.

    DescriptionofBusiness

    1. Businessform: proprietorship,partnership,corporation?

    2. Merchandising,manufacturingorservice?3. Whatistheproduct?4. Isitanewbusiness? Atakeover? AnExpansion?5. Whywillyourbusinessbeprofitable?6. Whenisyourbusinessopen?7. Isitaseasonalbusiness?8. What have your learned about your kind ofbusiness from outside sources

    (tradesuppliers,banks,otherbusinesspeople,publications)?

    TheMarket

    1. Whoisyourmarket? DEFINEYOURMARKET.

    2. Howareyougoingtosatisfyyourmarketswants?3. Howwillyouattractandholdyourshareofthemarket?4. Howareyougoingtopriceyourproduct?

    Competition

    1.

    Plan

    to

    keep

    an

    eye

    on

    the

    competition.

    2. Whoareyournearestcompetitors?3. Howistheirbusiness?4. Whathaveyoulearnedfromtheiroperations?

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    LocationofBusiness

    1. Plantokeepaneyeonanydemographicshiftsinyourarea.

    2. Whyisthisadesirablearea? Adesirablebuilding?Management

    1. Howdoesyourbackground/businessexperiencehelpyouinthisbusiness?

    Also,foryourownbenefit,whatweaknessesdoyouhaveandhowwillyou

    compensateforthem,i.e.whatrelatedworkexperiencehaveyouhad?

    2. Whoisonthemanagementteam?3. Whatarethedutiesofeachindividualonthemanagementteam?4. Arethesedutiesclearlydefined?How?5. Whatadditionalresourceshaveyouarrangedtohaveavailabletohelpyou

    andyourbusiness?

    Personnel

    1. Planfortrainingpersonnelforbothoperationsandmanagement.

    2. Wages: Salaryorhourly? Overtime? Fringebenefits? Taxes?3. Whatareyourpersonnelneedsnow?4. Whatwillyourneedsbeinfiveyears?

    ApplicationandExpectedEffectofInvestment

    1. Howwilltheinvestment(loanorinjectionofothernewfunds)makeyour

    businessmoreprofitable?

    2. Shouldyoubuyorleaseequipment?

    3.

    Do

    you

    need

    this

    money?

    Establish

    a

    procedure

    for

    making

    borrowing

    decisions. Planyourborrowing.

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    B. DESCRIPTIONOFBUSINESS

    Theobjectiveofthissectionistoexplain

    owhatyourbusinessis;

    o howyouaregoingtorunit;

    o andwhyyouthinkyourbusinesswillbesuccessful.

    Decidingwhat yourbusiness is andwhat itwillbe in five years is themost

    importantdecisionyouwillhavetomake. Asmallbusinessmaybeinvolvedinmore

    thanoneactivity: Ifso,thejudgmentofwhatthecentralactivityis(orwhatthecentral

    activities are) is crucial. Your entireplanning effort isbasedon yourperceptionof

    whatbusinessyouarein.

    TheDescriptionofBusinessincludes:

    1. Thetypeofbusiness: Isyourbusinessprimarilymerchandisingorservice?

    2. Thestatusofbusiness: Isyourbusinessastarup? Anexpansionofagoingconcern? Atakeoverofanexistingbusiness?

    3. Thebusinessform: Soleproprietorship,partnership,corporation?4. Whyisyourbusinessgoingtobeprofitable?5. Whenwillyourbusinessopen?6. Whathoursofthedayanddaysoftheweekwillyoube(areyou)inoperation?7. Ifyoursisaseasonalbusiness,orifthehourswillbeadjustedseasonally,make

    surethattheseasonalityisreflectedinyourrepliesto5&6.

    ForANewBusiness

    Yourdescriptionofthebusinessshouldcontainresponsestothefollowing(aswellasthe

    sevenitemspreviouslylisted):

    1. Whywillyoubesuccessfulinthisbusiness?

    2. Whatisyourexperienceinthisbusiness?3. Haveyouspokenwithotherpeopleinthiskindofbusiness?4. Whatwillbespecialaboutyourbusiness?

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    Many businesses fail to take advantage of the insights and experience of possible

    competitors. Theyareyourbestsinglesourceofinformationandwilloftengiveyoumuch

    valuableadvicefornothingmorethanachancetoshowtheirexpertise. Talkingwiththem

    (and observing their business practices) will also help you define what the special

    advantagesofyourownbusinesswillbe.

    5. Haveyouspokenwithprospectivetradesupplierstofindoutwhatmanagerialand/ortechnicalhelptheywillprovide?

    6. Haveyouaskedabouttradecredit?

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    C. THEMARKET

    In order to generate a consistent and increasing sales flow, you must become

    knowledgeableaboutyourmarketthepeoplewhowillbebuyingyourservice,product,

    ormerchandise.

    Thebasicmarketingconsiderationsare:

    1. Whoisyourmarket?

    2. Whatisthepresentsizeofthemarket?3. Whatpercentofthemarketwillyouhave?4. Whatisthemarketsgrowthpotential?5. Asthemarketgrows,doesyourshareincreaseordecrease?6. Howareyougoingtosatisfyyourmarket?7. Howareyougoing topriceyourservice,product,ormerchandise tomakea

    fairprofitand,atthesametime,becompetitive?

    DEFINEYOURMARKET

    Inmarketingterminology,defineyourtargetmarket. Definingthetargetmarketisdonein

    alogicalfashionbyconsidering:

    owhoneedsyourservice?

    owhoneedsyourproduct?

    owhobuysthekindofmerchandiseyoustock?

    Itmaybenecessarytochangeyourservice,product,ormerchandisemixtomeettheneeds

    ofthemarketyouhavetargeted(Item6)ormakerationalpriceadjustments(Item7).

    Yourtargetmarket,themarketyouhaveselectedtoserve,mustbemeasured. Havingtoo

    fewcustomersputsyououtofbusiness. Althoughyourbusinesswill receivecash from

    foursources(1)sales,(2)loanproceeds,(3)saleoffixedassets,and(4)proceedsofnew

    investment

    it

    will

    ultimately

    rely

    on

    SALES

    as

    the

    main

    source

    of

    money.

    If

    there

    are

    no

    sales,thereisnobusiness.

    YoucanobtaininformationaboutthesizeofyourmarketfromtheChamberofCommerce,

    tradepublications,marketing consultants, otherbusiness persons, schools, and colleges.

    AnexcellentsourceofinformationistheFederalCensusReportwhichincludesyourarea.

    Itisbesttogethelpinassessingthemarketfromsuchsourcesratherthantryingtoguess

    bywatchingpassing traffic andhoping for thebest. Goodmarketing strategymustbe

    planned,anditmustbebasedongoodinformation.

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    Whenyouhaveafeelingforyourmarket,thefollowingquestionscanberaised:

    8. Howwillyouattractandkeepthismarket?9. Howcanyouexpandyourmarket?

    Items8 and9are elaborationsof Item6. Item6 shouldbepartofyourbasic company

    policy. Items8and9bringinsuchideasashowandwheretoadvertise,thesuitabilityof

    yourlocation,andtheattractivenessandcomfortofyourstorefortheclienteleyouhopeto

    acquire.

    Thesecondaspectofyourmarketingstrategy(Item7,above)concernsprice:

    10. Whatpricedoyouanticipategettingforyourproduct?11. Isthepricecompetitive?12. Whywillsomeonepayyourprice?13. Howdidyouarriveattheprice?14. Whatspecialadvantagesdoyouofferthatmayjustifyahigherprice(youdont

    necessarilyhavetoengageindirectpricecompetition)?

    Inordertomakeaprofit,abusinessmustmakemoreonsalesthanitspends(bothdirectly,

    asincostofgoodssold,andindirectly,asinoverheadandsellingcosts). Manybusinesses

    flounderbecausetheylosesightofthissimpletruth.

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    D.COMPETITION

    Ifyouhavedecidedonyour targetmarketand it is largeenough tobeprofitableandcontains

    reasonable expansionpossibilities, thenext step is to check out your competition,bothdirect

    (similaroperations)andindirect. Considerthesequestions:

    1. Whoareyourthreenearestcompetitors?

    2. Howwillyouroperationbebetterthantheirs?3. Howistheirbusiness: steady? increasing?decreasing?Why?4. Howaretheiroptionssimilaranddissimilartoyours?5. Whataretheirstrengthsand/orweaknesses?6. Whathaveyoulearnedfromwatchingtheiroperations?

    Theobjectiveofthissectionistoenableyoutomakeyourbusinessmoreprofitablebypickingup

    thegoodcompetitivepracticesandavoiding theerrorsofyourcompetitors. Carefullyviewing

    thecompetitionwillsometimesleadyoutoalteryourbasicbusinessstrategyorchangeexisting

    operationstocompetemoreeffectively. Thisshouldbeanongoingpracticesincemarketsshift

    andsuccessattractscompetition.

    InItem

    1,

    the

    number

    of

    competitors

    (three)

    is

    aminimum.

    There

    may

    be

    more,

    both

    direct

    and

    indirect. Makesureyoukeepabreastofthecompetitiononaregularbasisat leastquarterly,

    preferablymoreoften.

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    E. MANAGEMENT

    Accordingtovariousstudiesoffailuresofsmallbusiness,roughly98%ofbusinessesfailbecause

    ofmanagerialweakness; less than 2%of the failures aredue to factorsbeyond control of the

    personsinvolved.

    Yourbusinessplanmust take this into account. You shouldmake sure thatyour landlord is

    awareofwhatstepsyouhavetakenoraretakingtocorrectanyweaknessesinyourmanagerial

    staff(yourselfandanyothermanagerialpersonsinvolved);ifyouaretouseyourbusinessplan

    toitsfullestextent,youshouldusethissegmenttohighlightbothstrengthsandweaknessesof

    managementforyourownsake.

    InpreparingtheMANAGEMENTsection,therearefiveareastobecovered:

    1. PersonalHistoryofPrinciples

    2. RelatedWorkExperience3. DutiesandResponsibilities4. Salaries5. ResourcesAvailabletothebusiness

    Theaimistospotareasofpotentialweaknessbeforeproblemscausedbythemariseandputyou

    outofbusiness.

    1. PersonalHistoryofPrinciples

    Thissegmentshouldincluderesponsestothefollowingquestions:

    1.Whatisyourbusinessbackground?

    2. Whatmanagementexperiencehaveyouhad?3. What education have you had (including both formal and informal learning

    experiences)whichhavebearingonyourmanagerialabilities.

    4. Personal data: age;where you live and have lived; special abilities and interests;reasons

    for

    going

    into

    business.

    Thepersonaldataneedntbe a confession,but it should reflectwhereyourmotivation comes

    from. Withouta lotofmotivation,yourchancesofsuccessareslight. Itpays tobe ruthlessly

    honestwithyourselfevenifyoudontputtheresultsonpaper.

    5. Areyouphysicallyuptothejob? Staminacounts.6. Whyareyougoingtobesuccessfulatthisventure?

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    Keepinmindthatyourfamilywillbeaffectedbyyourdecisiontogointobusinessforyourself

    andtrytoassessthepotentialfallout;whiletheymaybesupportivenow,willtheycontinueto

    be?

    7. ApersonalfinancialstatementmustbeincludedasasupportingdocumentinyourBusinessplan.

    2. RelatedWorkExperience

    Thissegmentisadetailedresponsetotheexperiencefactorsmentionedearlier. Itincludes(butis

    notlimitedto)responsestothefollowing:

    1. Directoperationalexperienceinthistypeofbusiness;

    2. Managerialexperienceinthistypeofbusiness;3. Managerialexperienceacquiredelsewherewhetherintotallydifferentkindsof

    businessesor

    as

    an

    offshoot

    of

    club

    or

    team

    membership,

    civic

    activities,

    church

    work,orsomeother.

    3. DutiesandResponsibilities

    Onceyouhavewrittendowntheexperienceandskills(andhaveafeelfortheweaknesses)ofthe

    proposedmanagement,thissegmentbecomesmuchsimpler. Followtherule:

    ALWAYSBUILDONSTRENGTHSANDSEEKTO

    ALLEVIATEWEAKNESSES

    Attemptingto

    make

    asales

    manager

    out

    of

    your

    star

    salesman

    may

    also

    be

    folly.

    Use

    skills

    to

    advantage.

    Thescarcestassetyouwillhaveistime. Tomakethemostofit,makesurethatyoubudgetyour

    timecarefullybyspellingout,inadvance,

    owhodoeswhat;

    owhoreportstowhom;and

    owherethefinancialdecisionsgetmade.

    Include:

    1.

    Time

    for

    planning

    and

    reviewing

    plans

    2. Majoroperatingduties(purchasing,sales,personnel,promotion,production,andsoforthasappropriateforyourbusiness.

    3. Planning.

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    Thepurposeofyourplanistomakeyourbusinessrunmoresmoothly. Ifyoufindyouspenda

    lotoftimesolvingyesterdaysproblems,stop,getoutoftheshop,sitdownandstartplanningso

    youdontperpetuallyrunincircles.

    Allocating duties and responsibilities is critical. If the chain of command is unclear to your

    employees,youwillhavetheworstkindsofpersonnelproblems. Thisisamajorresponsibilityof

    managementandmustnotbeevadedundertheguiseofwecanworkitoutlaterwhenwesee

    wheretheproblemsare.

    4. Salaries

    Asimplestatementofwhatthemanagementwillbepaidissufficient. Justremember,cutthefat

    fromyourpersonalbudget,add15% forcontingencies,and then stick to it. Be realisticabout

    salaries,but dontbe greedy. The payoff comes in the future after thebusinessbecomes

    successful.

    Knowingwhatyouneed,asdistinguishedfromthinkingyouknowwhatyouneed,takeseffort

    butone

    sure

    way

    to

    damage

    asmall

    business

    is

    to

    bleed

    it

    for

    family

    necessities.

    If

    your

    business

    cantaffordtopayalivingwage,andyouhavenootherincomeorsavings,youhadbetterthink

    yourdealoveragain.

    5. Resourcesavailabletothebusiness

    ALLbusinesses,nomatterhowtiny,need:

    1. Anaccountant

    2. Alawyer3. Aninsurancebroker

    Ifyoudonthavethese,getthemimmediately!!

    Othersourcesofassistanceinclude:

    4. BusinessInformationCenters5. ChambersofCommerce,RegionalPlanningCommissionsandCouncils

    6.Business,

    trade,

    civic

    organizations

    often

    have

    a

    pool

    of

    talent

    available

    to

    their

    members

    7. SmallBusinessAdministrationtechnicalassistance,ACEandSCOREprograms8. Consultants9. Colleges,universities,schools

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    F. PERSONNEL

    Businessesstandorfallonthestrengthoftheirpersonnel. Goodemployeescanmakeamarginal

    dealgo;pooremployeescandestroythebestbusiness. Studieshaveconsistentlyshownthatout

    of100customerswhostoppatronizingtheaveragestore,over70dosobecausetheydidntget

    prompt,courteousattention. Herearesomequestionstothinkaboutindeterminingyourhiring

    needs:

    1. Whatareyourpersonnelneedsnow? Inthenearfuture? Infiveyears?

    2. Whatskillsmusttheyhave?3. Arethepeopleyouneedavailable?4. Fullorparttime?5. Salariesorhourlywages?6. Fringebenefits?7. Overtime?8. Willyouhavetotrainpeople? Ifso,atwhatcosttothebusiness(bothtimeofmore

    experiencedworkersandmoney)?

    Becarefultrainingpersonnelcanbeahiddencostthatyouhavenotcountedon.

    Oneexcellentpersonnel control is thejobdescription. Hirepeopleonlywhen itwill result in

    addedprofitabilitytoyourbusiness,andthinkbeforehiringwhetherthejobisreallynecessary.

    If it is,thencarefulselectionofapersontofillthejobwillmorethanrepay thetimeandeffort

    involved inhiring thebestperson for thatjob. Therearestandardapplication formsyoumay

    finduseful in theselectionprocess. Youshouldalsocheckwith theSBA for theirbookletson

    personnelmanagementaswellasyourlocalDepartmentofEmployeeSecurityandperhapsgeta

    copyofPersonnelfortheSmallBusinessfromtheSmallBusinessReporter,Department3120,

    BankofAmerica,SanFrancisco,California94120.

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    G. FINANCING

    This section is important,whether you are seeking a loan or planning to finance your deal

    yourself. Indetermininghowmuchmoneyyoullneedandforwhatpurposesitwillbeused,do

    not rely on guesseswhen exact prices or firm estimates are available. If youmustmake an

    estimate,specifyhowyouarrivedatyourfigures. Itmaybehelpfultomakeathreecolumnlist:

    BareBones

    What you canjust scrape

    by with secondhand,

    makeshift the bare

    minimum.

    Examples:

    Bicycle with large basket

    (Schwinn52at$12.50)

    Useddeskat$7.00

    Reasonable

    What you will most likely

    getsomenewsomeused,

    somefancyandsomeplain.

    Examples:

    Pickuptruckwith

    camper(usedFordat

    $1,885)

    Renovateddeskat$25

    Optimal

    What youd like if money

    were no problem and you

    werent worried about

    makingaprofit.

    Examples:

    Custommade El Dorado(Cadillaccustomat$18,500)

    Customteakdeskat$750

    FillouttheBareBonesandOptimalcolumnsfirst,thenmakeyourreasonablechoice. Itmaybe

    importanttoyoutohavealuxuryitemortwo,butweighthecost. Thistabularworksheetis

    particularlyusefulforastartupbusinessandcanbeusedwheneverapurchaseofadditional

    equipmentiscontemplated.

    Makesurethatthissectioncontainsresponsestothefollowing:

    1. Howistheloanorinvestmenttobespent? Thiscanbefairlygeneral(workingcapital

    andnewequipment,inventory,supplies).

    2. Whatis(are)theitemoritemstobebought?

    3. Whoisthesupplier?

    4. Whatistheprice?

    5. Whatisthespecificmodelnameand/ornumberofyourpurchase(s)?

    6. Howmuchdidyou(willyou)payinsalestax,installationcharges,and/orfreightfees?

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    Youshouldconsiderthepossibleadvantagesofleasingsomeofthecapitalequipmentyouneed.

    Mostimportantly,askyourself:

    7. Howwilltheinvestment(loanorequity)makeyourbusinessmoreprofitable?Interest isanexpensewhichreducesprofits. Ifyouproposeborrowingmoneyorinvestingyour

    own,youmustknowhowthemoneyisgoingtoworkforyou.

    MAKESUREITEARNSMORETHANITCOSTS

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    PART II. FINANCIALDATA

    Projections or forecasts are an integral part of your FINANCIAL DATA, and are critical to

    accuratelyevaluatingthefeasibilityofyourdealandtoplanningjusthowlargeaninvestmentis

    required toget thebusiness toa stable levelofoperation. Yourassumptionsmustbecarefully

    thought out and explained. Behonesthere for your ownbenefit. Overoptimism can lead to

    failure.

    ThefollowingitemsshouldappearintheFINANCIALDATAsection:

    A. SourcesandApplicationsofFundingB. CapitalEquipmentListC. BalanceSheetD. BreakevenAnalysisE. ProFormaIncomeStatementsF. ProFormaCashFlowAnalysis

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    A. SOURCESANDAPPLICATIONSOFFUNDINGThissubsectionisanessentialpartofyourBUSINESSPLAN. Itisarestatementoftheinformation

    in part G. FINANCING.Major anticipated expenditures shouldbe supportedby copies of

    contracts, lease and/or purchase agreements, or similar documents and included in the

    APPENDIX.

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    SAMPLE

    CashFlow

    SourcesandApplicationsofFunding

    SOURCES

    BankLoans:

    1. MortgageLoan.$22,000

    2. TermLoan...10,700

    3. ReservedLoan.3,3004. OwnersInvestment.5,000

    TOTAL..$41,000

    APPLICATIONS

    PurchaseEquipment.$22,000

    TenantImprovements...4,000

    Inventory700

    WorkingCapital.6,000

    ReserveforContingencies.8,300

    TOTAL...$41,000

    Tobe

    secured

    By

    AssetsoftheBusiness

    SignaturesofthePrincipals

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    B. CAPITALEQUIPMENTLIST

    YourBUSINESSPLANshouldcontainaCapitalEquipmentListtohelpmaintaincontrolover

    depreciable assets, insure against letting your reserve for replacement of capital equipment

    becometoolow(orbeusedasaslushfund),andassistinthecreationofacostaccountingsystem.

    Capitalequipmentisthatequipmentwhichyouusetoprovideaservice,orusetosell,store,and

    delivermerchandise. It isnotequipment thatyouwilluseandwearoutorconsumeasyoudo

    business (thisdoesnot include itemswhichareexpected toneedreplacementannuallyormore

    frequently).

    Examples of capital equipment are office furniture andbusinessmachines (desks, typewriters,

    addingmachines),storefixtures(displaycases,refrigerationunits,permanentfixturessuchasair

    conditioners, lighting fixtures),andvehiclesutilized fordeliveries. Noneof this typeof item is

    expected towear outbefore a period of years. These goods aredepreciable, and their cost is

    expressedasdepreciationexpenseontheincomestatement.

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    C. BALANCESHEET

    BALANCESHEETSaredesignedtoshowhowtheassets,liabilities,andnetworthofacompany

    are distributed at a given point in time. The format is standardized to facilitate analysis and

    comparisondonotdeviatefromit.

    Balancesheetsforcompanies,greatandsmall,containthesamecategories. Thedifferenceisone

    ofdetail. Yourbalancesheetshouldbedesignedwithyourbusinessinformationneeds inmind.

    Thesewilldifferaccording to thekindofbusinessyouare in, thesizeofyourbusiness,and the

    amountofinformationwhichyouraccountingsystemmakesavailable.

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    SAMPLE

    Retailer

    December31,20

    BalanceSheet

    ASSETS

    CurrentAssets

    Fixedassets

    LessAccumulated

    Depreciation

    NetFixedAssets

    TotalAssets

    Footnotes

    LIABILITIES

    CurrentLiabilities

    LongtermLiabilities

    TotalLiabilities

    NetWorth

    TotalLiabilities

    andNetWorth

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    The Categories can be defined more precisely. However, the order of the subcategories is

    importantandshouldbefollowed. Theyarearrangedinorderofdecreasingliquidity(forassets)

    anddecreasingliquidityimmediacy(forliabilities).

    Abriefexplanationofeachprincipalcategoryfollows:

    1. CurrentAssets: cash,governmentsecurities,marketablesecurities,notesreceivable(other

    thanfromofficersoremployees),accountsreceivable,inventories,prepaidexpenses,any

    other itemwhichwillorcouldbe converted into cash in thenormal courseofbusiness

    withinoneyear.

    2. FixedAssets: land,plant,equipment,leaseholdimprovements,otheritemswhichhavean

    expectedusefulbusiness lifemeasured inyears. Depreciation isapplied to those fixed

    assetswhich (unlike land)willwearout. The fixedassetvalueofadepreciable item is

    shownasthenetofcostminusaccumulateddepreciation.

    3. Other Assets: intangible assets such as patents, royalty arrangements, copyrights,

    exclusiveusecontracts,notesreceivablefromofficersandemployees.

    4. CurrentLiabilities: accountspayable,notespayable,accruedexpenses(wages,salaries),

    taxespayable,currentportionoflongtermdebt,otherobligationscomingduewithinthe

    year.

    5. LongtermLiabilities: mortgages, trustdeeds, intermediate and longtermbank loans,

    equipmentloans.

    6.

    NetWorth:

    owners

    equity,

    retained

    earnings.

    7. Footnotes: you should provide displays of any extraordinary item (for example, a

    schedule of payables). Contingent liabilities (such as a pending lawsuit) should be

    includedinthissection.

    Ifyouneed toprovidemoredetail,doso,butremember to follow thestandard format. Ifyour

    balance sheet is assembledby an accountant,hewill specify that itwasdonewithorwithout

    audit.

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    D. BREAKEVENANALYSISABreakevenAnalysisprovidesyouwithasalesobjectivewhichisexpressedineitherthenumber

    ofdollarsorunitsofproductionatwhichyourbusinesswillbebreakingeven,thatis,whereitis

    neithermakingaprofitnorlosingmoney. Ifyouknowyourbreakevenpoint,youhaveadefinite

    target thatyoucanplan to reachbycarefully reasoned steps. Manybusinesseshavedestroyed

    themselvesbyignoringtheneedforabreakevenanalysis. Itisessentialtoremember:

    INCREASEDSALESDONOTNECESSARILYMEANINCREASEDPROFITS

    Calculating thebreakeven point canbe simple (for a oneproductbusiness) or complex (for a

    multilinebusiness)butwhatever the complexity, thebasic technique is the same. Someof the

    figuresyouneedtocalculatethebreakevenpointwillhavetobeestimates. It isagood ideato

    makeyourestimatesconservativebyusingsomewhatpessimisticsalesandmarginfiguresandby

    slightlyoverstatingyourexpectedcostfigures. Thebasicbreakevenformulais:

    S=FC+VC

    WhereS=Breakevenlevelofsalesindollars

    FC=Fixedcostsindollars

    VC=Variablecostsindollars

    FIXEDCOSTSarethosewhichremainconstantnomatterwhatyoursalesvolumemaybe,*those

    costswhichmustbemetevenifyoumakenosalesatall. Theseincludeoverhead(rent,insurance,

    officeandadministrativecosts,salaries,etc.)andhiddencostssuchasinterestanddepreciation.

    VARIABLECOSTS are those costs associatedwith sales including cost of goods sold, variable

    laborcostsandsalescommissions.

    Whenyou

    want

    to

    calculate

    aprojected

    break

    even

    and

    you

    therefore

    do

    not

    know

    what

    your

    total

    VCwillbe,itisnecessarytouseavariationoftheS=FC+VCformula. Ifyouknowwhatgross

    Margin(profitonsales)youexpectasapercentofsales,thefollowingformulacanbeused:

    S=FC/GM

    WhereGM=GrossMarginasa%ofsales

    If,insteadofcalculatingadollarbreakeven,youwanttodeterminehowmanyunitsyouneedto

    selltobreakeven,yousimplydividethebreakevenderivedaboveindollarsbytheunitpriceto

    getthenumberofunitstobesold.

    *Thesecostsremainconstant inarelevantrange. However, ifatagreatly increasedsalesvolumeyouneedmorespace,

    yourfixedcostswillrise. FandVhavebeennotatedontheextremelefthandmargintoindicatewhichtypesofcosts

    arefixedandwhichareviable.

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    EXAMPLE

    BreakevenAnalysis

    FixedCosts=$14,700(peran.)

    VariableCosts= 79.3%

    GrossMargin= 20.7%

    Thus,BE=FC/GM

    BE=$14,700

    BE=$71,014.5

    BE/Month=$5,917.87

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    CustomersneededpermonthatBE:

    Assumptions:

    AverageUnitSellingPrice$3.00 $3.00

    AverageCustomerRepeatSales=2X/Week 6.00

    4.3weeks/monthThus:AverageCustomerSale/Month 25.80

    Thus: CustomersneededatBE= 230/month

    7.6/day

    Breakeven analysis alsomaybe representedpictorially, and thediagramhelpswith forecasts,

    budgets, and projections. Using a chart enables you to substitute different combinations of

    numbers toobtaina roughestimateof theireffectsonyourbusiness. Ahelpful technique is to

    makeworstcase,bestcase,andmostprobablecaseassumptions, tochart themand thenderive

    moreaccuratefiguresbyapplyingtheformulassuggestedabove. Thiscanbeofspecialvalue if

    you are contemplating a capital investment andwant a quick picture of the relativemerits of

    buyingorleasinganitem.Tomakemaximumuseofyourbreakevenanalysis,utilizeitinareas

    otherthan

    sales;

    you

    have

    more

    control

    over

    your

    expenditures

    than

    you

    do

    over

    sales.*

    *Breakevenanalysiscanbedirectlyappliedtoprofitplanningbymodifyingthebasicformula,S=FC+VC. Theformula

    forthiscalculationis:S=FC+VC+P. Here,PstandsforProfit. Supposeyouwishtodeterminethevolumeofsalesat

    whichyouwillmakeaparticularprofit.UsingP=SFCVC,youwillbeabletofiguretheamountofsalesyouneed.

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    E. PROFORMAINCOMESTATEMENTINCOME STATEMENTS, also called PROFIT & LOSS STATEMENTS, are complimentary to

    balancesheets. Thebalancesheetgivesastaticpictureofthecompanyatagivenpointintime.

    Anincomestatementprovidesamovingpictureofthecompanyoveraparticularperiodoftime.

    Income statements that are cast into the future are called INCOME PROJECTIONS. Income

    projectionsare

    forecasting

    and

    budgeting

    tools

    estimating

    income

    and

    anticipating

    expenses

    in

    theneartomiddlerangefuture. Formostsmallbusinesses,incomeprojectionscoveringthenext

    threeyearsareadequate,however ifyour lease term is10years, it isrecommendeda tenyear

    projectionbemade.

    Youdonotneedacrystalballtomakeyourprojections. Whilenosetofpredictionswillbe100%

    accurate, experience and practice tend tomake your projectionsmore precise. Even if your

    projectionsarenotaccurate,theywillprovideyouwithasetofbenchmarkstotestyourprogress

    towardshorttermgoals. Theybecomeyourbudget.

    Thereisnothingsacredaboutincomeprojections. Asyoubeginyourbusinessandfindthemnot

    exact,correctthemtomakeamorerealisticguide. However,atwhatpointyoushoulddothisisa

    matterfor

    your

    judgment.

    Do

    not

    expect

    to

    change

    your

    predictions

    more

    than

    quarterly

    or

    even

    semiannually. In a short period, certain trendswillbemagnified, and these distortionswill

    usuallyevenoutinthelongrun. Ofcourse,ifyouomitamajorexpenseitemoranewsourceof

    revenueyououghttomakeimmediatecorrections,butuseyourcommonsense.

    The reasoning behind income projection is: Since most expenses are predictable and income

    doesntfluctuatetoodrastically,thefuturewillbemuchmorelikethepast. If,forexample,you

    havebeenoperatingasimilarbusinessatanotherlocationandyourgrossmarginhashistorically

    been30%ofnetsales,itwill(unlessthereisstrongevidencetothecontrary)continuetobe30%of

    netsales. Ifyouare inastartupsituation,youcan find incomeratios forbusinessessimilar to

    yours (Dun & Bradstreet and RobertMarris Associates, for example). Thiswill improve the

    accuracyofyourfinancialforecast.

    It is important tobe systematic and thoroughwhen you list your expenses. The expense that

    makes yourbusiness illiquid is often onewhich is overlooked, and therefore, unplanned for.

    Therearesomeexpensesthatsimplycannotbeforeseen,andthebestwaytoallowforthemisto

    be conservative in your estimates anddocument your assumptions. Try to slightlyunderstate

    yourexpectedsalesandoverstateyourexpectedexpenses.

    Itisfarbettertoexceedaconservativeprojectionthantobudgetoptimisticallyandthenfall

    belowtheprojectedmargins.However,beingtoofarundercanalsocreateproblemssuchas

    nothavingadequatecashtofinancegrowth. Basingincomeprojectionsonhopesisafrequent

    causeofbusinessfailure. Berealistic;yourbudgetisintimatelytiedtoyourforecastedsalesand

    expensefigures.

    Incomeprojectionsarestandardizedtofacilitatecomparisonandanalysis. Theymustbedatedto

    indicatetheperiodoftimetheycoverandshouldalsocontainnotestoexplainanyunusualitems

    suchaswindfallprofits,litigationexpenseandjudgments,changesindepreciationschedules,

    andsoforth. Anyassumptionsyoumakemustbefootnoted.

    *ProFormasimplymeansprojected. Itrepresentswhatthebusinessisexpectedtolooklikeatsomespecifiedtimein

    thefuture.

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    SAMPLE

    ProFormaIncomeStatement

    October15,20 October14,20

    (1) NETSALES

    (2) Less: COSTOFGOODSSOLD

    (3) GROSSMARGIN

    (4) OPERATINGEXPENSE

    Salaries&Wages

    PayrollTaxes

    &

    Benefits

    Rent

    Utilities/CAM

    Maintenance

    OfficeSupplies

    Postage

    Automobile&Truck

    MaintenanceDeliveryEquipment

    Insurance

    Legal&Accounting

    Depreciation

    Promotions/Advertising

    Miscellaneous

    OPERATINGEXPENSETOTAL

    OTHEREXPENSE:

    InterestPayments

    (5) OTHEREXPENSETOTAL

    (6) TOTALEXPENSE:

    (7) PROFIT(LOSS)PRETAX

    (8) TAXES

    (9) NETPROFIT(LOSS)

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    ExplanationofSample

    (1) NETSALES: GrossSaleslessreturnsandallowances.

    (2) COSTOFGOODSSOLD: Includescostofinventories.

    (3) GROSSMARGIN: GROSSSALESminusCOSTOFGOODSSOLD. Representsthegross

    profitonsaleswithouttakingindirectcostsintoaccount.

    (4) OPERATING EXPENSE: These are primarily the costs (when added to OTHER

    EXPENSE) whichmustbemetnomatterwhatthesaleslevelis. Theorderinwhichthey

    are stated isnot so important. Thoroughness is. If some costsare trivial, lump them

    togetherunderaheadingofMISCELLANEOUSbutbepreparedtobreakthemoutifthe

    MISCELLANEOUScategorybecomesmorethananarbitrary1%ofGROSSSALES.

    (5) OTHEREXPENSE: These arenonoperating expenses. Themost common is Interest

    expense. ItishelpfultohavetheInterestexpenseprominentlydisplayedtohighlightthe

    costofmoney.

    (6) TOTALEXPENSE: Sumof(4)and(5).

    (7) PROFIT (LOSS)PRETAX:GROSSMARGINminusTOTALEXPENSE. This is the tax

    base,thefigureonwhichyourtaxiscalculated.

    (8) TAXES: Consultyouraccountant.

    (9) NETPROFIT(LOSS): (7)MINUS(8). Thisrepresentsthesuccessorlackthereofforyour

    business. There are threeways tomake this figuremorepositive: increase sales, or

    decreaseexpenses,orboth.

    For themost useful projections: STATE YOUR ASSUMPTIONS CLEARLY. DONOT PUT

    DOWNNUMBERSTHATYOUCANNOTRATIONALLYSUBSTANTIATE. Donotpuffyour

    GROSS SALES figures tomake theNET PROFIT figure positive. Give yourself conservative

    SALES figures and a pessimistic EXPENSE figure to make the success of your deal more

    probable. BEREALISTIC.

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    F. PROFORMACASHFLOWTheCASHFLOWprojection is themost criticalplanning tool foraneworgrowingbusiness.

    Businessesneedcashforstartuporgrowth. Thecashflowanalysis: 1)showshowmuchcash

    willbeneeded,2)whenitwillbeneeded,and3)whereitwillcomefrom.

    TheCASHFLOWprojectionattempttobudgetthecashneedsofabusinessandshowstheflow

    ofcash intoandoutof thebusinessoveraperiodof time. Cash flows into thebusiness from

    sales, collectionof receivable, capital injections,etc.,and flowsout through cashpayments for

    expenses.

    This financial toolemphasizes thepoints in thecalendarwhenmoneywillbecoming intoand

    goingoutof thebusiness. Theadvantageofknowingwhen cashoutlayswillbemade is the

    abilitytoplanforthoseoutlaysandnotbeforcedtoresorttounexpectedborrowingtofulfillcash

    needs. Byconstructingacashflowprojectionfortheneartointermediatefuture,youcanseethe

    effectofan investment inyourbusinessmoreclearly thanyoucan froman income statement.

    Often,youcanfindwaystofinanceyourbusinessoperationsortoonlyborrowaspecificamount

    whichwill

    help

    you

    to

    keep

    your

    interest

    expense

    as

    low

    as

    possible.

    Cashisgeneratedprimarilybysales. However,notallsalesarecashsales. Perhapsthisdoesnot

    applyinyourbusiness,butifyouofferanycredit(chargeaccounts,termpayments,tradecredit,

    etc.)toyourcustomers,youmaywanttohaveameansoftellingwhenyoursalesturnintocash

    inhand. Unlike the incomeprojection, thecash flowcan indicate this. Yourbusinessmaybe

    subject to some seasonalbills, and again, a cash flowmakes the liquidityproblems attending

    suchlargeoccasionalexpensesclear.

    Acashflowdealsonlywithactualcashtransactions. Depreciation,anoncashexpense,doesnot

    appearonacash flow. Loanrepayments (including interest),on theotherhand,dosince they

    representacash

    disbursement.

    Afterithasbeendeveloped,thecashflowshouldbeusedasabudget. Iftheexpensesforagiven

    item increaseover the amountallotted foragivenmonth,you should findoutwhyand take

    correctiveactionassoonaspossible;ifthefigureisless,thenalsofindoutwhy. Byreviewingthe

    movementofyourcashpositionyoucanbettercontrolyourbusiness. Ifexpensesarelowerthan

    anticipated,itisnotnecessarilyagoodsign;itmaybethatabillwasntpaid.

    On the other hand, the lowered expense may alert you to a new way of economizing.

    Discrepanciesbetweenexpectedexpensesandrevenueandtheactualflowofcashareindicators

    ofproblem or opportunity areas. If the sales figuresdont follow the cash flow, look for the

    cause.

    Perhaps

    the

    projections

    are

    too

    low.

    Your

    CASH

    FLOW

    projection

    is

    not

    a

    universal

    cure

    whichwillmakeyourjobasmanagerorownersuperfluous. Itisatoolwhichyoumustuseand

    useconsistently.

    Incontrast tobalancesheetsand income statement, there isno standardized form to follow in

    devisingacashflow.

    The following sketch and outline canbeused as a guide for thedevelopment of a cash flow

    projectionthatfitsyourbusiness.

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    CashflowOutline:

    Thefirstyearcashflowprojectionisbasicallyyourbudgetforthefirstyearofoperation.

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    CashFlowSketch:

    1. Cashatthebeginningofperiod

    AddRevenues

    2. Salesofproductstobecollected

    currently

    3. Cashtobereceivedfromothersources

    4. Cashreceivedfrompriorperiodsales

    5. Cashreceivedfromassetssold

    6. Cashreceivedfromequityinvestment

    7. Cashreceivedfromloans

    8. Cashfrombaddebtsrecovered

    9. Miscellaneouscashreceived

    TotalCashReceived

    SubtractExpenses

    10. Newinventorypurchased

    11. Salaries/Wagestobepaid

    12. Fringebenefitstobepaid

    13. NewEquipmenttobepurchased

    14. processingequipment

    15. office,salesequipment16. transportationequipment

    17. Insurance

    18. Fees

    19. accounting

    20. legal

    21. Utilities

    22. telephone

    23. heat,light,power

    24. Advertising

    25. Principal&Interestondebt

    26. Transportation

    27. oil,gas

    28. vehiclemaintenance

    29. tires

    30. Freight

    31. Provisionforbaddebts

    32.Taxes

    to

    be

    paid

    33. income(state,federal)

    34. property/excise

    35. payroll

    36. sales

    37. Dividendstobepaid

    38. Provisionforunforeseencontingency

    TotalExpenses

    Cashatendofperiod

    Thisisahandyadditiontoyourcashflow:

    APPLICATIONOFFUNDSSTATEMENT

    UseofFunds TotalAmountRequired FromEquity FromLoan

    Inmostcases,spreadingtheuseofcashinthismannerformajoracquisitionswillmakeyour

    decisionsstronger.

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    G. HISTORICALFINANCIALREPORTS(ForexistingBusinesses)

    Pleaseattachabalancesheetandincomestatement(independentlypreparedwithfootnotes,if

    available)foreachofthethreemostrecentfullyearsofoperationofyourbusiness. Also,please

    attachcopiesofyourthreemostrecentFederalTaxReturns.

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    PARTIII.SUPPORTINGDOCUMENTS

    Youwillwanttoincludeanydocumentswhichlendsupporttostatementsyouhavemadeinthe

    body of thebuinessplan. Items includedherewillvary according to theneeds and stage of

    developmentofyourparticularbusiness. Thefollowing listsuggestssomethingswhichmight

    beincluded:

    1. Resumesofprincipals,ownersandpartners(veryimportant).

    2. Creditinformationoneachoftheabove.

    3. Copiesofpersonaltaxreturnsforeachoftheabove.

    4.Quotes

    or

    Estimates.

    5. LettersofIntentfromprospectivecustomers.6. LettersofSupportfromcreditablepeoplewhoknowyou.7. LeasesorBuy/SellAgreements.8. LegalDocumentsrelevanttothebusiness.9. Marketdata.