guide to preparing a retail business plan
TRANSCRIPT
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GUIDETO
PREPARING
A
BUSINESS
PLAN
INTRODUCTION
Why shouldyougo to the troubleofcreatingawrittenbusinessplan? Thereare threemajor
reasons:
1. Theprocessofputtingabusinessplantogether,includingthethoughtyouputinbeforebeginning
to
write
it,
forces
you
to
take
an
objective,
critical,
unemotional
look
at
your
businessprojectinitsentirety.
2. Thefinishedproductyourbusinessplanisanoperatingtoolwhich,properlyusedwillhelpyoutomanageyourbusinessandworktowarditssuccess.
3. Thecompletebusinessplanisthemeansforcommunicatingyourideastoothersandprovidesnecessaryinformationtoyourlandlord,amongothers.
The importance of planning cannotbe overemphasized. By taking an objective look at your
business,youcanidentifyareasofweaknessandstrength,pinpointneedsyoumightotherwise
overlook,spot
problems
before
they
arise,
and
begin
planning
how
you
can
best
achieve
your
business goals. As an operating tool, yourbusiness plan helps you to establish reasonable
objectivesandfigureouthowtobestaccomplishthem. Italsohelpsyoutoredflagproblemsas
theyariseandaidsyouin identifyingtheirsource,thussuggestingwaystosolvethem. Itmay
evenhelpyoutoavoidsomeproblemsaltogether.
No business plan, no matter how carefully constructed and no matter how thoroughly
understoodwillbeofanyuseatallunlessyouuseit. Goingintobusinessisroughoverhalfof
allnewbusinessesfailwithinthefirsttwoyearsofoperation;over90percentfailwithinthefirst
10years. Amajorreasonforfailureislackofplanning. Thebestwaytoenhanceyourchancesof
successistoplanandfollowthroughonyourplanning.
Useyourplan. Dontputitinthebottomdrawerofyourdeskandforgetit.
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STATEMENTOFPURPOSE
The firstpageofyourplan should state theobjectivesof theplanas simply aspossible. The
statementsshouldbeabriefdescriptionofhowyou intend to support the investmentyouare
makinginthebusiness. Keepthestatementshortandbusinesslike. Itwillusuallybenolonger
thanhalfapage,butitmaybelongerifnecessary. Useyourownjudgment.
TABLEOFCONTENTS
TheTableofContentsshould followyourStatementofPurpose. Theremainderof theplan is
devotedtoelaboratingandsupportingtheStatementofPurpose.
Therearethreemainsectionsofyourplan:
I. TheBusinessII. FinancialDataIII. SupportingDemographics
Thesesections
may
be
broken
down
further
if
it
seems
necessary
to
do
so.
It
helps
the
reader
find
hisorherway througha lengthyproposal ifyoubreak theTableofContentsdown into sub
categories. TheStatementofPurposestateswhatyourdeal is. Yourreadermaywant to turn
immediatelytospecifics.
ASAMPLEFORMAT
I. THEBUSINESS...1A. ExecutiveSummary......1
B. DescriptionofBusiness....1C. Market.....1D. Competition....2E. Management..3F. Personnel....3G. Financing....4
II. FINANCIALDATA....6A. SourcesandApplicationsofFunding....6
B. CapitalEquipmentList.....7C. ProFormaBalanceSheet......8D. BreakevenAnalysis...9E. IncomeProjections..10
1.
Five
Year
Summary..10
2.DetailbyMonth,FirstYear.11
3.DetailbyYear,SecondThroughFifthYears....12
4.NotesofExplanation....13
F. ProFormaCashFlow....15
1. DetailbyMonth,FirstYear15
2. DetailbyYear,SecondThroughFifthYears...16
3. NotesofExplanation...17
III. SUPPORTINGDOCUMENTS
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PARTI.THEBUSINESS
This is themost importantpartofyourbusinessplan. Theobjectiveof thissection is to
makeaclearstatementof:
1. Whatthebusinessis(orwillbe);
2. What market do you intend to service, the size of the market and yourexpectedshare;
3. Whyyoucanservicethatmarketbetterthanyourcompetition;4. Whatmanagement and other personnel are available and required for the
operation;and
TheExecutiveSummaryshouldanswertheseandotherquestionsasoutlinedbelow.
Remember that technical support for yourbusiness ideawillbe foundprimarily in the
FINANCIAL DATA section and the SUPPORT DOCUMENTS. In this section (THE
BUSINESS),referencethesupportingdataasneeded.
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A. GUIDELINESFOREXECUTIVESUMMARYSECTIONThe followingchecklist isanoutlineyoucanuse tomake sure that importantpointsare
covered in your Executive Summary and your entire plan. These Guidelines are a
suggestion. Yourbusinessmayneedtostressdifferentpoints. Ifso,makesurethatthey
areincluded.
DescriptionofBusiness
1. Businessform: proprietorship,partnership,corporation?
2. Merchandising,manufacturingorservice?3. Whatistheproduct?4. Isitanewbusiness? Atakeover? AnExpansion?5. Whywillyourbusinessbeprofitable?6. Whenisyourbusinessopen?7. Isitaseasonalbusiness?8. What have your learned about your kind ofbusiness from outside sources
(tradesuppliers,banks,otherbusinesspeople,publications)?
TheMarket
1. Whoisyourmarket? DEFINEYOURMARKET.
2. Howareyougoingtosatisfyyourmarketswants?3. Howwillyouattractandholdyourshareofthemarket?4. Howareyougoingtopriceyourproduct?
Competition
1.
Plan
to
keep
an
eye
on
the
competition.
2. Whoareyournearestcompetitors?3. Howistheirbusiness?4. Whathaveyoulearnedfromtheiroperations?
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LocationofBusiness
1. Plantokeepaneyeonanydemographicshiftsinyourarea.
2. Whyisthisadesirablearea? Adesirablebuilding?Management
1. Howdoesyourbackground/businessexperiencehelpyouinthisbusiness?
Also,foryourownbenefit,whatweaknessesdoyouhaveandhowwillyou
compensateforthem,i.e.whatrelatedworkexperiencehaveyouhad?
2. Whoisonthemanagementteam?3. Whatarethedutiesofeachindividualonthemanagementteam?4. Arethesedutiesclearlydefined?How?5. Whatadditionalresourceshaveyouarrangedtohaveavailabletohelpyou
andyourbusiness?
Personnel
1. Planfortrainingpersonnelforbothoperationsandmanagement.
2. Wages: Salaryorhourly? Overtime? Fringebenefits? Taxes?3. Whatareyourpersonnelneedsnow?4. Whatwillyourneedsbeinfiveyears?
ApplicationandExpectedEffectofInvestment
1. Howwilltheinvestment(loanorinjectionofothernewfunds)makeyour
businessmoreprofitable?
2. Shouldyoubuyorleaseequipment?
3.
Do
you
need
this
money?
Establish
a
procedure
for
making
borrowing
decisions. Planyourborrowing.
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B. DESCRIPTIONOFBUSINESS
Theobjectiveofthissectionistoexplain
owhatyourbusinessis;
o howyouaregoingtorunit;
o andwhyyouthinkyourbusinesswillbesuccessful.
Decidingwhat yourbusiness is andwhat itwillbe in five years is themost
importantdecisionyouwillhavetomake. Asmallbusinessmaybeinvolvedinmore
thanoneactivity: Ifso,thejudgmentofwhatthecentralactivityis(orwhatthecentral
activities are) is crucial. Your entireplanning effort isbasedon yourperceptionof
whatbusinessyouarein.
TheDescriptionofBusinessincludes:
1. Thetypeofbusiness: Isyourbusinessprimarilymerchandisingorservice?
2. Thestatusofbusiness: Isyourbusinessastarup? Anexpansionofagoingconcern? Atakeoverofanexistingbusiness?
3. Thebusinessform: Soleproprietorship,partnership,corporation?4. Whyisyourbusinessgoingtobeprofitable?5. Whenwillyourbusinessopen?6. Whathoursofthedayanddaysoftheweekwillyoube(areyou)inoperation?7. Ifyoursisaseasonalbusiness,orifthehourswillbeadjustedseasonally,make
surethattheseasonalityisreflectedinyourrepliesto5&6.
ForANewBusiness
Yourdescriptionofthebusinessshouldcontainresponsestothefollowing(aswellasthe
sevenitemspreviouslylisted):
1. Whywillyoubesuccessfulinthisbusiness?
2. Whatisyourexperienceinthisbusiness?3. Haveyouspokenwithotherpeopleinthiskindofbusiness?4. Whatwillbespecialaboutyourbusiness?
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Many businesses fail to take advantage of the insights and experience of possible
competitors. Theyareyourbestsinglesourceofinformationandwilloftengiveyoumuch
valuableadvicefornothingmorethanachancetoshowtheirexpertise. Talkingwiththem
(and observing their business practices) will also help you define what the special
advantagesofyourownbusinesswillbe.
5. Haveyouspokenwithprospectivetradesupplierstofindoutwhatmanagerialand/ortechnicalhelptheywillprovide?
6. Haveyouaskedabouttradecredit?
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C. THEMARKET
In order to generate a consistent and increasing sales flow, you must become
knowledgeableaboutyourmarketthepeoplewhowillbebuyingyourservice,product,
ormerchandise.
Thebasicmarketingconsiderationsare:
1. Whoisyourmarket?
2. Whatisthepresentsizeofthemarket?3. Whatpercentofthemarketwillyouhave?4. Whatisthemarketsgrowthpotential?5. Asthemarketgrows,doesyourshareincreaseordecrease?6. Howareyougoingtosatisfyyourmarket?7. Howareyougoing topriceyourservice,product,ormerchandise tomakea
fairprofitand,atthesametime,becompetitive?
DEFINEYOURMARKET
Inmarketingterminology,defineyourtargetmarket. Definingthetargetmarketisdonein
alogicalfashionbyconsidering:
owhoneedsyourservice?
owhoneedsyourproduct?
owhobuysthekindofmerchandiseyoustock?
Itmaybenecessarytochangeyourservice,product,ormerchandisemixtomeettheneeds
ofthemarketyouhavetargeted(Item6)ormakerationalpriceadjustments(Item7).
Yourtargetmarket,themarketyouhaveselectedtoserve,mustbemeasured. Havingtoo
fewcustomersputsyououtofbusiness. Althoughyourbusinesswill receivecash from
foursources(1)sales,(2)loanproceeds,(3)saleoffixedassets,and(4)proceedsofnew
investment
it
will
ultimately
rely
on
SALES
as
the
main
source
of
money.
If
there
are
no
sales,thereisnobusiness.
YoucanobtaininformationaboutthesizeofyourmarketfromtheChamberofCommerce,
tradepublications,marketing consultants, otherbusiness persons, schools, and colleges.
AnexcellentsourceofinformationistheFederalCensusReportwhichincludesyourarea.
Itisbesttogethelpinassessingthemarketfromsuchsourcesratherthantryingtoguess
bywatchingpassing traffic andhoping for thebest. Goodmarketing strategymustbe
planned,anditmustbebasedongoodinformation.
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Whenyouhaveafeelingforyourmarket,thefollowingquestionscanberaised:
8. Howwillyouattractandkeepthismarket?9. Howcanyouexpandyourmarket?
Items8 and9are elaborationsof Item6. Item6 shouldbepartofyourbasic company
policy. Items8and9bringinsuchideasashowandwheretoadvertise,thesuitabilityof
yourlocation,andtheattractivenessandcomfortofyourstorefortheclienteleyouhopeto
acquire.
Thesecondaspectofyourmarketingstrategy(Item7,above)concernsprice:
10. Whatpricedoyouanticipategettingforyourproduct?11. Isthepricecompetitive?12. Whywillsomeonepayyourprice?13. Howdidyouarriveattheprice?14. Whatspecialadvantagesdoyouofferthatmayjustifyahigherprice(youdont
necessarilyhavetoengageindirectpricecompetition)?
Inordertomakeaprofit,abusinessmustmakemoreonsalesthanitspends(bothdirectly,
asincostofgoodssold,andindirectly,asinoverheadandsellingcosts). Manybusinesses
flounderbecausetheylosesightofthissimpletruth.
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D.COMPETITION
Ifyouhavedecidedonyour targetmarketand it is largeenough tobeprofitableandcontains
reasonable expansionpossibilities, thenext step is to check out your competition,bothdirect
(similaroperations)andindirect. Considerthesequestions:
1. Whoareyourthreenearestcompetitors?
2. Howwillyouroperationbebetterthantheirs?3. Howistheirbusiness: steady? increasing?decreasing?Why?4. Howaretheiroptionssimilaranddissimilartoyours?5. Whataretheirstrengthsand/orweaknesses?6. Whathaveyoulearnedfromwatchingtheiroperations?
Theobjectiveofthissectionistoenableyoutomakeyourbusinessmoreprofitablebypickingup
thegoodcompetitivepracticesandavoiding theerrorsofyourcompetitors. Carefullyviewing
thecompetitionwillsometimesleadyoutoalteryourbasicbusinessstrategyorchangeexisting
operationstocompetemoreeffectively. Thisshouldbeanongoingpracticesincemarketsshift
andsuccessattractscompetition.
InItem
1,
the
number
of
competitors
(three)
is
aminimum.
There
may
be
more,
both
direct
and
indirect. Makesureyoukeepabreastofthecompetitiononaregularbasisat leastquarterly,
preferablymoreoften.
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E. MANAGEMENT
Accordingtovariousstudiesoffailuresofsmallbusiness,roughly98%ofbusinessesfailbecause
ofmanagerialweakness; less than 2%of the failures aredue to factorsbeyond control of the
personsinvolved.
Yourbusinessplanmust take this into account. You shouldmake sure thatyour landlord is
awareofwhatstepsyouhavetakenoraretakingtocorrectanyweaknessesinyourmanagerial
staff(yourselfandanyothermanagerialpersonsinvolved);ifyouaretouseyourbusinessplan
toitsfullestextent,youshouldusethissegmenttohighlightbothstrengthsandweaknessesof
managementforyourownsake.
InpreparingtheMANAGEMENTsection,therearefiveareastobecovered:
1. PersonalHistoryofPrinciples
2. RelatedWorkExperience3. DutiesandResponsibilities4. Salaries5. ResourcesAvailabletothebusiness
Theaimistospotareasofpotentialweaknessbeforeproblemscausedbythemariseandputyou
outofbusiness.
1. PersonalHistoryofPrinciples
Thissegmentshouldincluderesponsestothefollowingquestions:
1.Whatisyourbusinessbackground?
2. Whatmanagementexperiencehaveyouhad?3. What education have you had (including both formal and informal learning
experiences)whichhavebearingonyourmanagerialabilities.
4. Personal data: age;where you live and have lived; special abilities and interests;reasons
for
going
into
business.
Thepersonaldataneedntbe a confession,but it should reflectwhereyourmotivation comes
from. Withouta lotofmotivation,yourchancesofsuccessareslight. Itpays tobe ruthlessly
honestwithyourselfevenifyoudontputtheresultsonpaper.
5. Areyouphysicallyuptothejob? Staminacounts.6. Whyareyougoingtobesuccessfulatthisventure?
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Keepinmindthatyourfamilywillbeaffectedbyyourdecisiontogointobusinessforyourself
andtrytoassessthepotentialfallout;whiletheymaybesupportivenow,willtheycontinueto
be?
7. ApersonalfinancialstatementmustbeincludedasasupportingdocumentinyourBusinessplan.
2. RelatedWorkExperience
Thissegmentisadetailedresponsetotheexperiencefactorsmentionedearlier. Itincludes(butis
notlimitedto)responsestothefollowing:
1. Directoperationalexperienceinthistypeofbusiness;
2. Managerialexperienceinthistypeofbusiness;3. Managerialexperienceacquiredelsewherewhetherintotallydifferentkindsof
businessesor
as
an
offshoot
of
club
or
team
membership,
civic
activities,
church
work,orsomeother.
3. DutiesandResponsibilities
Onceyouhavewrittendowntheexperienceandskills(andhaveafeelfortheweaknesses)ofthe
proposedmanagement,thissegmentbecomesmuchsimpler. Followtherule:
ALWAYSBUILDONSTRENGTHSANDSEEKTO
ALLEVIATEWEAKNESSES
Attemptingto
make
asales
manager
out
of
your
star
salesman
may
also
be
folly.
Use
skills
to
advantage.
Thescarcestassetyouwillhaveistime. Tomakethemostofit,makesurethatyoubudgetyour
timecarefullybyspellingout,inadvance,
owhodoeswhat;
owhoreportstowhom;and
owherethefinancialdecisionsgetmade.
Include:
1.
Time
for
planning
and
reviewing
plans
2. Majoroperatingduties(purchasing,sales,personnel,promotion,production,andsoforthasappropriateforyourbusiness.
3. Planning.
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Thepurposeofyourplanistomakeyourbusinessrunmoresmoothly. Ifyoufindyouspenda
lotoftimesolvingyesterdaysproblems,stop,getoutoftheshop,sitdownandstartplanningso
youdontperpetuallyrunincircles.
Allocating duties and responsibilities is critical. If the chain of command is unclear to your
employees,youwillhavetheworstkindsofpersonnelproblems. Thisisamajorresponsibilityof
managementandmustnotbeevadedundertheguiseofwecanworkitoutlaterwhenwesee
wheretheproblemsare.
4. Salaries
Asimplestatementofwhatthemanagementwillbepaidissufficient. Justremember,cutthefat
fromyourpersonalbudget,add15% forcontingencies,and then stick to it. Be realisticabout
salaries,but dontbe greedy. The payoff comes in the future after thebusinessbecomes
successful.
Knowingwhatyouneed,asdistinguishedfromthinkingyouknowwhatyouneed,takeseffort
butone
sure
way
to
damage
asmall
business
is
to
bleed
it
for
family
necessities.
If
your
business
cantaffordtopayalivingwage,andyouhavenootherincomeorsavings,youhadbetterthink
yourdealoveragain.
5. Resourcesavailabletothebusiness
ALLbusinesses,nomatterhowtiny,need:
1. Anaccountant
2. Alawyer3. Aninsurancebroker
Ifyoudonthavethese,getthemimmediately!!
Othersourcesofassistanceinclude:
4. BusinessInformationCenters5. ChambersofCommerce,RegionalPlanningCommissionsandCouncils
6.Business,
trade,
civic
organizations
often
have
a
pool
of
talent
available
to
their
members
7. SmallBusinessAdministrationtechnicalassistance,ACEandSCOREprograms8. Consultants9. Colleges,universities,schools
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F. PERSONNEL
Businessesstandorfallonthestrengthoftheirpersonnel. Goodemployeescanmakeamarginal
dealgo;pooremployeescandestroythebestbusiness. Studieshaveconsistentlyshownthatout
of100customerswhostoppatronizingtheaveragestore,over70dosobecausetheydidntget
prompt,courteousattention. Herearesomequestionstothinkaboutindeterminingyourhiring
needs:
1. Whatareyourpersonnelneedsnow? Inthenearfuture? Infiveyears?
2. Whatskillsmusttheyhave?3. Arethepeopleyouneedavailable?4. Fullorparttime?5. Salariesorhourlywages?6. Fringebenefits?7. Overtime?8. Willyouhavetotrainpeople? Ifso,atwhatcosttothebusiness(bothtimeofmore
experiencedworkersandmoney)?
Becarefultrainingpersonnelcanbeahiddencostthatyouhavenotcountedon.
Oneexcellentpersonnel control is thejobdescription. Hirepeopleonlywhen itwill result in
addedprofitabilitytoyourbusiness,andthinkbeforehiringwhetherthejobisreallynecessary.
If it is,thencarefulselectionofapersontofillthejobwillmorethanrepay thetimeandeffort
involved inhiring thebestperson for thatjob. Therearestandardapplication formsyoumay
finduseful in theselectionprocess. Youshouldalsocheckwith theSBA for theirbookletson
personnelmanagementaswellasyourlocalDepartmentofEmployeeSecurityandperhapsgeta
copyofPersonnelfortheSmallBusinessfromtheSmallBusinessReporter,Department3120,
BankofAmerica,SanFrancisco,California94120.
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G. FINANCING
This section is important,whether you are seeking a loan or planning to finance your deal
yourself. Indetermininghowmuchmoneyyoullneedandforwhatpurposesitwillbeused,do
not rely on guesseswhen exact prices or firm estimates are available. If youmustmake an
estimate,specifyhowyouarrivedatyourfigures. Itmaybehelpfultomakeathreecolumnlist:
BareBones
What you canjust scrape
by with secondhand,
makeshift the bare
minimum.
Examples:
Bicycle with large basket
(Schwinn52at$12.50)
Useddeskat$7.00
Reasonable
What you will most likely
getsomenewsomeused,
somefancyandsomeplain.
Examples:
Pickuptruckwith
camper(usedFordat
$1,885)
Renovateddeskat$25
Optimal
What youd like if money
were no problem and you
werent worried about
makingaprofit.
Examples:
Custommade El Dorado(Cadillaccustomat$18,500)
Customteakdeskat$750
FillouttheBareBonesandOptimalcolumnsfirst,thenmakeyourreasonablechoice. Itmaybe
importanttoyoutohavealuxuryitemortwo,butweighthecost. Thistabularworksheetis
particularlyusefulforastartupbusinessandcanbeusedwheneverapurchaseofadditional
equipmentiscontemplated.
Makesurethatthissectioncontainsresponsestothefollowing:
1. Howistheloanorinvestmenttobespent? Thiscanbefairlygeneral(workingcapital
andnewequipment,inventory,supplies).
2. Whatis(are)theitemoritemstobebought?
3. Whoisthesupplier?
4. Whatistheprice?
5. Whatisthespecificmodelnameand/ornumberofyourpurchase(s)?
6. Howmuchdidyou(willyou)payinsalestax,installationcharges,and/orfreightfees?
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Youshouldconsiderthepossibleadvantagesofleasingsomeofthecapitalequipmentyouneed.
Mostimportantly,askyourself:
7. Howwilltheinvestment(loanorequity)makeyourbusinessmoreprofitable?Interest isanexpensewhichreducesprofits. Ifyouproposeborrowingmoneyorinvestingyour
own,youmustknowhowthemoneyisgoingtoworkforyou.
MAKESUREITEARNSMORETHANITCOSTS
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PART II. FINANCIALDATA
Projections or forecasts are an integral part of your FINANCIAL DATA, and are critical to
accuratelyevaluatingthefeasibilityofyourdealandtoplanningjusthowlargeaninvestmentis
required toget thebusiness toa stable levelofoperation. Yourassumptionsmustbecarefully
thought out and explained. Behonesthere for your ownbenefit. Overoptimism can lead to
failure.
ThefollowingitemsshouldappearintheFINANCIALDATAsection:
A. SourcesandApplicationsofFundingB. CapitalEquipmentListC. BalanceSheetD. BreakevenAnalysisE. ProFormaIncomeStatementsF. ProFormaCashFlowAnalysis
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A. SOURCESANDAPPLICATIONSOFFUNDINGThissubsectionisanessentialpartofyourBUSINESSPLAN. Itisarestatementoftheinformation
in part G. FINANCING.Major anticipated expenditures shouldbe supportedby copies of
contracts, lease and/or purchase agreements, or similar documents and included in the
APPENDIX.
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SAMPLE
CashFlow
SourcesandApplicationsofFunding
SOURCES
BankLoans:
1. MortgageLoan.$22,000
2. TermLoan...10,700
3. ReservedLoan.3,3004. OwnersInvestment.5,000
TOTAL..$41,000
APPLICATIONS
PurchaseEquipment.$22,000
TenantImprovements...4,000
Inventory700
WorkingCapital.6,000
ReserveforContingencies.8,300
TOTAL...$41,000
Tobe
secured
By
AssetsoftheBusiness
SignaturesofthePrincipals
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B. CAPITALEQUIPMENTLIST
YourBUSINESSPLANshouldcontainaCapitalEquipmentListtohelpmaintaincontrolover
depreciable assets, insure against letting your reserve for replacement of capital equipment
becometoolow(orbeusedasaslushfund),andassistinthecreationofacostaccountingsystem.
Capitalequipmentisthatequipmentwhichyouusetoprovideaservice,orusetosell,store,and
delivermerchandise. It isnotequipment thatyouwilluseandwearoutorconsumeasyoudo
business (thisdoesnot include itemswhichareexpected toneedreplacementannuallyormore
frequently).
Examples of capital equipment are office furniture andbusinessmachines (desks, typewriters,
addingmachines),storefixtures(displaycases,refrigerationunits,permanentfixturessuchasair
conditioners, lighting fixtures),andvehiclesutilized fordeliveries. Noneof this typeof item is
expected towear outbefore a period of years. These goods aredepreciable, and their cost is
expressedasdepreciationexpenseontheincomestatement.
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C. BALANCESHEET
BALANCESHEETSaredesignedtoshowhowtheassets,liabilities,andnetworthofacompany
are distributed at a given point in time. The format is standardized to facilitate analysis and
comparisondonotdeviatefromit.
Balancesheetsforcompanies,greatandsmall,containthesamecategories. Thedifferenceisone
ofdetail. Yourbalancesheetshouldbedesignedwithyourbusinessinformationneeds inmind.
Thesewilldifferaccording to thekindofbusinessyouare in, thesizeofyourbusiness,and the
amountofinformationwhichyouraccountingsystemmakesavailable.
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SAMPLE
Retailer
December31,20
BalanceSheet
ASSETS
CurrentAssets
Fixedassets
LessAccumulated
Depreciation
NetFixedAssets
TotalAssets
Footnotes
LIABILITIES
CurrentLiabilities
LongtermLiabilities
TotalLiabilities
NetWorth
TotalLiabilities
andNetWorth
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The Categories can be defined more precisely. However, the order of the subcategories is
importantandshouldbefollowed. Theyarearrangedinorderofdecreasingliquidity(forassets)
anddecreasingliquidityimmediacy(forliabilities).
Abriefexplanationofeachprincipalcategoryfollows:
1. CurrentAssets: cash,governmentsecurities,marketablesecurities,notesreceivable(other
thanfromofficersoremployees),accountsreceivable,inventories,prepaidexpenses,any
other itemwhichwillorcouldbe converted into cash in thenormal courseofbusiness
withinoneyear.
2. FixedAssets: land,plant,equipment,leaseholdimprovements,otheritemswhichhavean
expectedusefulbusiness lifemeasured inyears. Depreciation isapplied to those fixed
assetswhich (unlike land)willwearout. The fixedassetvalueofadepreciable item is
shownasthenetofcostminusaccumulateddepreciation.
3. Other Assets: intangible assets such as patents, royalty arrangements, copyrights,
exclusiveusecontracts,notesreceivablefromofficersandemployees.
4. CurrentLiabilities: accountspayable,notespayable,accruedexpenses(wages,salaries),
taxespayable,currentportionoflongtermdebt,otherobligationscomingduewithinthe
year.
5. LongtermLiabilities: mortgages, trustdeeds, intermediate and longtermbank loans,
equipmentloans.
6.
NetWorth:
owners
equity,
retained
earnings.
7. Footnotes: you should provide displays of any extraordinary item (for example, a
schedule of payables). Contingent liabilities (such as a pending lawsuit) should be
includedinthissection.
Ifyouneed toprovidemoredetail,doso,butremember to follow thestandard format. Ifyour
balance sheet is assembledby an accountant,hewill specify that itwasdonewithorwithout
audit.
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D. BREAKEVENANALYSISABreakevenAnalysisprovidesyouwithasalesobjectivewhichisexpressedineitherthenumber
ofdollarsorunitsofproductionatwhichyourbusinesswillbebreakingeven,thatis,whereitis
neithermakingaprofitnorlosingmoney. Ifyouknowyourbreakevenpoint,youhaveadefinite
target thatyoucanplan to reachbycarefully reasoned steps. Manybusinesseshavedestroyed
themselvesbyignoringtheneedforabreakevenanalysis. Itisessentialtoremember:
INCREASEDSALESDONOTNECESSARILYMEANINCREASEDPROFITS
Calculating thebreakeven point canbe simple (for a oneproductbusiness) or complex (for a
multilinebusiness)butwhatever the complexity, thebasic technique is the same. Someof the
figuresyouneedtocalculatethebreakevenpointwillhavetobeestimates. It isagood ideato
makeyourestimatesconservativebyusingsomewhatpessimisticsalesandmarginfiguresandby
slightlyoverstatingyourexpectedcostfigures. Thebasicbreakevenformulais:
S=FC+VC
WhereS=Breakevenlevelofsalesindollars
FC=Fixedcostsindollars
VC=Variablecostsindollars
FIXEDCOSTSarethosewhichremainconstantnomatterwhatyoursalesvolumemaybe,*those
costswhichmustbemetevenifyoumakenosalesatall. Theseincludeoverhead(rent,insurance,
officeandadministrativecosts,salaries,etc.)andhiddencostssuchasinterestanddepreciation.
VARIABLECOSTS are those costs associatedwith sales including cost of goods sold, variable
laborcostsandsalescommissions.
Whenyou
want
to
calculate
aprojected
break
even
and
you
therefore
do
not
know
what
your
total
VCwillbe,itisnecessarytouseavariationoftheS=FC+VCformula. Ifyouknowwhatgross
Margin(profitonsales)youexpectasapercentofsales,thefollowingformulacanbeused:
S=FC/GM
WhereGM=GrossMarginasa%ofsales
If,insteadofcalculatingadollarbreakeven,youwanttodeterminehowmanyunitsyouneedto
selltobreakeven,yousimplydividethebreakevenderivedaboveindollarsbytheunitpriceto
getthenumberofunitstobesold.
*Thesecostsremainconstant inarelevantrange. However, ifatagreatly increasedsalesvolumeyouneedmorespace,
yourfixedcostswillrise. FandVhavebeennotatedontheextremelefthandmargintoindicatewhichtypesofcosts
arefixedandwhichareviable.
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EXAMPLE
BreakevenAnalysis
FixedCosts=$14,700(peran.)
VariableCosts= 79.3%
GrossMargin= 20.7%
Thus,BE=FC/GM
BE=$14,700
BE=$71,014.5
BE/Month=$5,917.87
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CustomersneededpermonthatBE:
Assumptions:
AverageUnitSellingPrice$3.00 $3.00
AverageCustomerRepeatSales=2X/Week 6.00
4.3weeks/monthThus:AverageCustomerSale/Month 25.80
Thus: CustomersneededatBE= 230/month
7.6/day
Breakeven analysis alsomaybe representedpictorially, and thediagramhelpswith forecasts,
budgets, and projections. Using a chart enables you to substitute different combinations of
numbers toobtaina roughestimateof theireffectsonyourbusiness. Ahelpful technique is to
makeworstcase,bestcase,andmostprobablecaseassumptions, tochart themand thenderive
moreaccuratefiguresbyapplyingtheformulassuggestedabove. Thiscanbeofspecialvalue if
you are contemplating a capital investment andwant a quick picture of the relativemerits of
buyingorleasinganitem.Tomakemaximumuseofyourbreakevenanalysis,utilizeitinareas
otherthan
sales;
you
have
more
control
over
your
expenditures
than
you
do
over
sales.*
*Breakevenanalysiscanbedirectlyappliedtoprofitplanningbymodifyingthebasicformula,S=FC+VC. Theformula
forthiscalculationis:S=FC+VC+P. Here,PstandsforProfit. Supposeyouwishtodeterminethevolumeofsalesat
whichyouwillmakeaparticularprofit.UsingP=SFCVC,youwillbeabletofiguretheamountofsalesyouneed.
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E. PROFORMAINCOMESTATEMENTINCOME STATEMENTS, also called PROFIT & LOSS STATEMENTS, are complimentary to
balancesheets. Thebalancesheetgivesastaticpictureofthecompanyatagivenpointintime.
Anincomestatementprovidesamovingpictureofthecompanyoveraparticularperiodoftime.
Income statements that are cast into the future are called INCOME PROJECTIONS. Income
projectionsare
forecasting
and
budgeting
tools
estimating
income
and
anticipating
expenses
in
theneartomiddlerangefuture. Formostsmallbusinesses,incomeprojectionscoveringthenext
threeyearsareadequate,however ifyour lease term is10years, it isrecommendeda tenyear
projectionbemade.
Youdonotneedacrystalballtomakeyourprojections. Whilenosetofpredictionswillbe100%
accurate, experience and practice tend tomake your projectionsmore precise. Even if your
projectionsarenotaccurate,theywillprovideyouwithasetofbenchmarkstotestyourprogress
towardshorttermgoals. Theybecomeyourbudget.
Thereisnothingsacredaboutincomeprojections. Asyoubeginyourbusinessandfindthemnot
exact,correctthemtomakeamorerealisticguide. However,atwhatpointyoushoulddothisisa
matterfor
your
judgment.
Do
not
expect
to
change
your
predictions
more
than
quarterly
or
even
semiannually. In a short period, certain trendswillbemagnified, and these distortionswill
usuallyevenoutinthelongrun. Ofcourse,ifyouomitamajorexpenseitemoranewsourceof
revenueyououghttomakeimmediatecorrections,butuseyourcommonsense.
The reasoning behind income projection is: Since most expenses are predictable and income
doesntfluctuatetoodrastically,thefuturewillbemuchmorelikethepast. If,forexample,you
havebeenoperatingasimilarbusinessatanotherlocationandyourgrossmarginhashistorically
been30%ofnetsales,itwill(unlessthereisstrongevidencetothecontrary)continuetobe30%of
netsales. Ifyouare inastartupsituation,youcan find incomeratios forbusinessessimilar to
yours (Dun & Bradstreet and RobertMarris Associates, for example). Thiswill improve the
accuracyofyourfinancialforecast.
It is important tobe systematic and thoroughwhen you list your expenses. The expense that
makes yourbusiness illiquid is often onewhich is overlooked, and therefore, unplanned for.
Therearesomeexpensesthatsimplycannotbeforeseen,andthebestwaytoallowforthemisto
be conservative in your estimates anddocument your assumptions. Try to slightlyunderstate
yourexpectedsalesandoverstateyourexpectedexpenses.
Itisfarbettertoexceedaconservativeprojectionthantobudgetoptimisticallyandthenfall
belowtheprojectedmargins.However,beingtoofarundercanalsocreateproblemssuchas
nothavingadequatecashtofinancegrowth. Basingincomeprojectionsonhopesisafrequent
causeofbusinessfailure. Berealistic;yourbudgetisintimatelytiedtoyourforecastedsalesand
expensefigures.
Incomeprojectionsarestandardizedtofacilitatecomparisonandanalysis. Theymustbedatedto
indicatetheperiodoftimetheycoverandshouldalsocontainnotestoexplainanyunusualitems
suchaswindfallprofits,litigationexpenseandjudgments,changesindepreciationschedules,
andsoforth. Anyassumptionsyoumakemustbefootnoted.
*ProFormasimplymeansprojected. Itrepresentswhatthebusinessisexpectedtolooklikeatsomespecifiedtimein
thefuture.
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SAMPLE
ProFormaIncomeStatement
October15,20 October14,20
(1) NETSALES
(2) Less: COSTOFGOODSSOLD
(3) GROSSMARGIN
(4) OPERATINGEXPENSE
Salaries&Wages
PayrollTaxes
&
Benefits
Rent
Utilities/CAM
Maintenance
OfficeSupplies
Postage
Automobile&Truck
MaintenanceDeliveryEquipment
Insurance
Legal&Accounting
Depreciation
Promotions/Advertising
Miscellaneous
OPERATINGEXPENSETOTAL
OTHEREXPENSE:
InterestPayments
(5) OTHEREXPENSETOTAL
(6) TOTALEXPENSE:
(7) PROFIT(LOSS)PRETAX
(8) TAXES
(9) NETPROFIT(LOSS)
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ExplanationofSample
(1) NETSALES: GrossSaleslessreturnsandallowances.
(2) COSTOFGOODSSOLD: Includescostofinventories.
(3) GROSSMARGIN: GROSSSALESminusCOSTOFGOODSSOLD. Representsthegross
profitonsaleswithouttakingindirectcostsintoaccount.
(4) OPERATING EXPENSE: These are primarily the costs (when added to OTHER
EXPENSE) whichmustbemetnomatterwhatthesaleslevelis. Theorderinwhichthey
are stated isnot so important. Thoroughness is. If some costsare trivial, lump them
togetherunderaheadingofMISCELLANEOUSbutbepreparedtobreakthemoutifthe
MISCELLANEOUScategorybecomesmorethananarbitrary1%ofGROSSSALES.
(5) OTHEREXPENSE: These arenonoperating expenses. Themost common is Interest
expense. ItishelpfultohavetheInterestexpenseprominentlydisplayedtohighlightthe
costofmoney.
(6) TOTALEXPENSE: Sumof(4)and(5).
(7) PROFIT (LOSS)PRETAX:GROSSMARGINminusTOTALEXPENSE. This is the tax
base,thefigureonwhichyourtaxiscalculated.
(8) TAXES: Consultyouraccountant.
(9) NETPROFIT(LOSS): (7)MINUS(8). Thisrepresentsthesuccessorlackthereofforyour
business. There are threeways tomake this figuremorepositive: increase sales, or
decreaseexpenses,orboth.
For themost useful projections: STATE YOUR ASSUMPTIONS CLEARLY. DONOT PUT
DOWNNUMBERSTHATYOUCANNOTRATIONALLYSUBSTANTIATE. Donotpuffyour
GROSS SALES figures tomake theNET PROFIT figure positive. Give yourself conservative
SALES figures and a pessimistic EXPENSE figure to make the success of your deal more
probable. BEREALISTIC.
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F. PROFORMACASHFLOWTheCASHFLOWprojection is themost criticalplanning tool foraneworgrowingbusiness.
Businessesneedcashforstartuporgrowth. Thecashflowanalysis: 1)showshowmuchcash
willbeneeded,2)whenitwillbeneeded,and3)whereitwillcomefrom.
TheCASHFLOWprojectionattempttobudgetthecashneedsofabusinessandshowstheflow
ofcash intoandoutof thebusinessoveraperiodof time. Cash flows into thebusiness from
sales, collectionof receivable, capital injections,etc.,and flowsout through cashpayments for
expenses.
This financial toolemphasizes thepoints in thecalendarwhenmoneywillbecoming intoand
goingoutof thebusiness. Theadvantageofknowingwhen cashoutlayswillbemade is the
abilitytoplanforthoseoutlaysandnotbeforcedtoresorttounexpectedborrowingtofulfillcash
needs. Byconstructingacashflowprojectionfortheneartointermediatefuture,youcanseethe
effectofan investment inyourbusinessmoreclearly thanyoucan froman income statement.
Often,youcanfindwaystofinanceyourbusinessoperationsortoonlyborrowaspecificamount
whichwill
help
you
to
keep
your
interest
expense
as
low
as
possible.
Cashisgeneratedprimarilybysales. However,notallsalesarecashsales. Perhapsthisdoesnot
applyinyourbusiness,butifyouofferanycredit(chargeaccounts,termpayments,tradecredit,
etc.)toyourcustomers,youmaywanttohaveameansoftellingwhenyoursalesturnintocash
inhand. Unlike the incomeprojection, thecash flowcan indicate this. Yourbusinessmaybe
subject to some seasonalbills, and again, a cash flowmakes the liquidityproblems attending
suchlargeoccasionalexpensesclear.
Acashflowdealsonlywithactualcashtransactions. Depreciation,anoncashexpense,doesnot
appearonacash flow. Loanrepayments (including interest),on theotherhand,dosince they
representacash
disbursement.
Afterithasbeendeveloped,thecashflowshouldbeusedasabudget. Iftheexpensesforagiven
item increaseover the amountallotted foragivenmonth,you should findoutwhyand take
correctiveactionassoonaspossible;ifthefigureisless,thenalsofindoutwhy. Byreviewingthe
movementofyourcashpositionyoucanbettercontrolyourbusiness. Ifexpensesarelowerthan
anticipated,itisnotnecessarilyagoodsign;itmaybethatabillwasntpaid.
On the other hand, the lowered expense may alert you to a new way of economizing.
Discrepanciesbetweenexpectedexpensesandrevenueandtheactualflowofcashareindicators
ofproblem or opportunity areas. If the sales figuresdont follow the cash flow, look for the
cause.
Perhaps
the
projections
are
too
low.
Your
CASH
FLOW
projection
is
not
a
universal
cure
whichwillmakeyourjobasmanagerorownersuperfluous. Itisatoolwhichyoumustuseand
useconsistently.
Incontrast tobalancesheetsand income statement, there isno standardized form to follow in
devisingacashflow.
The following sketch and outline canbeused as a guide for thedevelopment of a cash flow
projectionthatfitsyourbusiness.
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CashflowOutline:
Thefirstyearcashflowprojectionisbasicallyyourbudgetforthefirstyearofoperation.
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CashFlowSketch:
1. Cashatthebeginningofperiod
AddRevenues
2. Salesofproductstobecollected
currently
3. Cashtobereceivedfromothersources
4. Cashreceivedfrompriorperiodsales
5. Cashreceivedfromassetssold
6. Cashreceivedfromequityinvestment
7. Cashreceivedfromloans
8. Cashfrombaddebtsrecovered
9. Miscellaneouscashreceived
TotalCashReceived
SubtractExpenses
10. Newinventorypurchased
11. Salaries/Wagestobepaid
12. Fringebenefitstobepaid
13. NewEquipmenttobepurchased
14. processingequipment
15. office,salesequipment16. transportationequipment
17. Insurance
18. Fees
19. accounting
20. legal
21. Utilities
22. telephone
23. heat,light,power
24. Advertising
25. Principal&Interestondebt
26. Transportation
27. oil,gas
28. vehiclemaintenance
29. tires
30. Freight
31. Provisionforbaddebts
32.Taxes
to
be
paid
33. income(state,federal)
34. property/excise
35. payroll
36. sales
37. Dividendstobepaid
38. Provisionforunforeseencontingency
TotalExpenses
Cashatendofperiod
Thisisahandyadditiontoyourcashflow:
APPLICATIONOFFUNDSSTATEMENT
UseofFunds TotalAmountRequired FromEquity FromLoan
Inmostcases,spreadingtheuseofcashinthismannerformajoracquisitionswillmakeyour
decisionsstronger.
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G. HISTORICALFINANCIALREPORTS(ForexistingBusinesses)
Pleaseattachabalancesheetandincomestatement(independentlypreparedwithfootnotes,if
available)foreachofthethreemostrecentfullyearsofoperationofyourbusiness. Also,please
attachcopiesofyourthreemostrecentFederalTaxReturns.
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PARTIII.SUPPORTINGDOCUMENTS
Youwillwanttoincludeanydocumentswhichlendsupporttostatementsyouhavemadeinthe
body of thebuinessplan. Items includedherewillvary according to theneeds and stage of
developmentofyourparticularbusiness. Thefollowing listsuggestssomethingswhichmight
beincluded:
1. Resumesofprincipals,ownersandpartners(veryimportant).
2. Creditinformationoneachoftheabove.
3. Copiesofpersonaltaxreturnsforeachoftheabove.
4.Quotes
or
Estimates.
5. LettersofIntentfromprospectivecustomers.6. LettersofSupportfromcreditablepeoplewhoknowyou.7. LeasesorBuy/SellAgreements.8. LegalDocumentsrelevanttothebusiness.9. Marketdata.