Guide to configure ADSelfService Plus to use MS SQL database

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Table of Contents

Document Summary

Steps to configure and run ADSelfService Plus

with MS SQL Server as the database

Step 1: Pre-requisites

Step 2: ADSelfService Plus configuration

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Document SummaryThis document will guide you through the steps involved in migrating ADSelfService Plus from the

default database to MS SQL Server as the database. The document is written with the assumption

that you are a system administrator with a basic knowledge of Windows operating system and

Microsoft SQL Server. However, care has been taken to keep the configuration steps as simple as

possible.

Steps to configure and run ADSelfService Plus with MS SQL Server as the database

Step 1: Pre-requisites

Step 2: ADSelfService Plus configuration

From the installed MS SQL Server, copy the files bcp.exe and bcp.rll to <Installation_directory>\bin (By

default: C:\ManageEngine\ADSelfService Plus\bin) folder.

Open the services.msc console on the machine where MS SQL Server is installed. Check whether the SQL

browser service is running. If not, please start the service.

If ADSelfService Plus and MS SQL Server are installed on different machines, download the same version

of MS SQL Server Native Client and install it on the machine where ADSelfService Plus is installed. This

is required for ADSelfService Plus to communicate with the remote database server.

Open an elevated command prompt and change to the <Installation_directory>\bin\ (By default:

C:\ManageEngine\ADSelfService Plus\bin) directory.

If you have a fresh installation of ADSelfService Plus, then type changeDB.bat.

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If you already have data in the ADSelfService Plus database, then type changeDB.bat true to migrate the

data from the currently database to MS SQL Server.

In the DB Configuration wizard that opens, select Server Type as MS SQL Server.

Enter the Host Name of the SQL Server. The values for Port number and Available MS SQL Server

Instances will be automatically loaded. Select the instance you want to use from the list.

Enter the Database Name.

Select the authentication type using the Connect Using option. You can select from two options:

Windows Authentication: For Windows Authentication, enter the Domain Name, User Name

and Password. Ensure that both the ADSelfService Plus server and the MS SQL Server are in the

same domain and logged in with the same Domain Administrator account.

NOTE: If the SQL server and the ADSelfService Plus Server are in different domains, you can only use SQL Server

Authentication.

SQL Server Authentication: For SQL Server Authentication, enter the MS SQL Server User Name

and Password.

Click Test button to check whether the credentials are correct. If the test fails, check whether the creden-

tials you have entered are correct and try again.

Click Save button to save the SQL Server configuration. It will take a few minutes to configure the settings

of the SQL Server database.

Note: ADSelfService Plus creates a new database on the MS SQL server during this process.

Start ADSelfService Plus. It should now work with MS SQL Server as the database.

ADSelfService Plus is an integrated Active Directory self-service password management and single sign-on solution. It

offers password self-service, password expiration reminders, a self-service directory updater, a multi-platform password

synchronizer, and single sign-on for cloud applications. Use ADSelfService Plus' Android and iPhone mobile apps to

facilitate self-service for end users anywhere at anytime. ADSelfService Plus helps the IT help desk by reducing password

reset tickets and spares end users the frustration caused by computer downtime.

About ADSelfService Plus

ManageEngine delivers the real-time IT management tools that empower an IT team to meet an organization’s need for

real-timeservices and support. Worldwide, more than 60,000 established and emerging enterprises — including more than

60 percent of the Fortune 500 — rely on ManageEngine products to ensure the optimal performance of their critical IT

infrastructure, including networks, servers, applications, desktops and more. ManageEngine is a division of Zoho Corp.

with o�ces worldwide, including the United States, United Kingdom, India, Japan and China.

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