G U E S T S E R V I C E S D I R E C T O R Y

M U N I C H M A R R I O T T H O T E L

M u n i c h M a r r i o t t H o t e lB e r l i n e r S t r a s s e 9 3

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Dear Guest,

I am pleased to welcome you to the Munich Marriott Hotel. My team

and I are looking forward to hosting you uniquely.

Genuine hosts, dynamic service, that’s Munich Marriott Hotel. Rooted

in Marriott’s international reputation for exemplary hospitality, the

passionate team forge strong bonds with new and repeat guests,

creating endless opportunities to travel brilliantly. Our 348 guest

rooms are offering the ideal environment to recharge, rest and retreat.

Connecting locals with international guests, vibrant restaurant

options pair Marriott’s North American roots with Munich influences.

Be inspired by Meetings Imagined, Marriott’s innovative global

concept that supports the creation and running of successful events.

From casual meetings to large-scale conferences and memorable

weddings, the onsite team will spark imagination on everything from

menu choices to visual set ups.

Swim in the indoor lap pool and unwind in the sauna, steam room

or whirlpool at HIMAPHAN – Spa & Health Club. Here you can enjoy

relaxing moments with a selection of treatments..

Alexander Bieber, General Manager MÜNCHEN MARRIOTT HOTEL

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At Your Service - Your direct service connection

Our team is delighted to assist you and to answer your questions. If you need directions, room

service or assistance, simply press the “At Your Service” button on your phone or dial 98.

AIRPORT SHUTTLE

DEPARTURE

DOCTOR

EXTRA BED/CRIB

FACSIMILE SERVICE

HAIRDRESSER

LAUNDRY SERVICE/CLEANING

LIMOUSINE SERVICE

LOST PROPERTY

LUGGAGE SERVICE

PHARMACY

PHOTOCOPY

SECURITY

TAXI SERVICE

TURNDOWN SERVICE

WAKE UP CALL

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N ACTIVITIESOur concierge and guest relations team

will be happy to assist you with information,

reservations, excursions, car hire and much

more. More information is available under

“Sightseeing”.

ADAPTERIf you need an adapter, please contact

“At Your Service”.

AIR CONDITIONING/HEATERAll hotel rooms are equipped with air

conditioning. Please follow the instructions on

the control panel. If you have questions contact

“At Your Service”.

AIRPORT SHUTTLEThe Lufthansa shuttle service stop is located

within walking distance from the hotel. For price

information and directions please contact our

Concierge or “At Your Service”.

ATM/CASH MACHINEThe nearest ATM is located just a short walk

away in the “Sparkasse” in the pedestrian area.

BABYSITTING“At Your Service” will be happy to provide the

contact details of some agencies. The choice

and booking is up to you.

BUSINESS CENTERiMacs and the ability to print documents are

available for your convenience. It is located

on the ground floor next to our restaurant.

“At Your Service” will be happy to assist you

with additional services.

CAR RENTAL/LIMOUSINE SERVICEOur “At Your Service” will be delighted to help

you with a reservation.

CHURCH/WORSHIPFor further information please contact our

Concierge or “At Your Service”.

CONCIERGEOur Concierge is located in the lobby. He will

assist you with any questions and requests.

This includes, among other things, reservations

for restaurants, recommendations for activities

and information on local attractions.

CREDIT CARDSWe accept American Express, Diners Club,

Master Card and Visa.

DEPARTUREThe departure time is at 12:00 noon. If you

would like to extend your stay or depart later,

please contact “At Your Service” or reception

to check availability and incidental charges.

DOCTORIf you need medical care, please get in touch

with “At Your Service”.

ELECTRICITYAll our power outlets in the hotel have an

electric voltage of 230V.

ESCAPE PLANYou can find the escape plan on the back of

your door. Please find further instructions under

“Emergency & Security”.

EXPRESS CHECK OUTWe offer every guest the possibility of an express

check out. Please contact the front desk for detailed

information.

EXTRA BED/CRIBDepending on availability, we can accommodate an

extra bed or a crib in your room if required, so please

contact “At Your Service”.

FACSIMILE SERVICEThe front desk will assist you with outgoing faxes.

The confirmation or incoming faxes are delivered to

your room.

FIRST AIDPlease contact “At Your Service” for any help.

FITNESS/POOLMore information is available under the heading

“Himaphan-Health Club & Spa”.

FLOWERSPlanning a surprise? Consult “At Your Service” or

our Concierge.

FOREIGN EXCHANGEA number of foreign currencies can be exchanged

at the front desk. You can exchange up to US$ 200

per day.

ICE MACHINEYou can find an ice machine located on floors 3, 4

and 5 next to the room -53 with an appropriate sign

on the door.

INTERNETWe provide you with a Wi-Fi high speed Internet

connection. For more information, please go to the

section “Telephone & Internet”.

IRON/IRONING BOARDIn your wardrobe you will find both an ironing board

and an iron. For an extra charge, we also offer an

ironing service, please see Laundry Service/Dry

Cleaning.

MOVIES AND TVNational and selected international TV channels are

available at no charge.

NON SMOKING HOTELPlease note that smoking is only permitted in a

dedicated smoking room. Smoking in a non smoking

room will cause a cleaning fee of €180,00. Smoking

in any of the public areas is prohibited.

LAUNDRY SERVICE/DRY CLEANINGPlease leave your laundry latest by 8:30 am on

weekdays and 9:00 am on Saturdays either at

the Front Desk or contact “At Your Service” for

collection and it will be returned on the same day.

There will be an additional charge of 50% if you

hand in your laundry between 8:30 am and 2:00 pm

weekdays. On Sundays and Bank Holidays, laundry

service is on request.

LOST PROPERTYFound items are kept in our lost & found according

to legal requirements. Shipping to you is at your own

cost.

LUGGAGE SERVICEPlease refer to “At Your Service” to pick up your

luggage, or if you wish to leave your luggage to be

collected at a later time.

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N MAIL/STAMPSYou can buy stamps and get all the necessary

information regarding your shipment at our

concierge. If you are expecting a parcel, please

inform front desk.

MARRIOTT REWARDSBecome a member of Marriott Rewards, our

loyalty program. Earn valuable bonus points or

frequent flyer miles and benefit from exclusive

hotel offers, attractive benefits and perks

worldwide.

MASSAGEMore information is available under the heading

“Himaphan-Health Club & Spa”.

PARKINGParking is available in the adjacent public

parking garage. For price information please

ask at the front desk or “At Your Service”.

PERSONAL TRAINERMore information is available under the heading

“Himaphan - Health Club & Spa”.

PHARMACYPlease ask “At Your Service” or the front desk

for directions to the nearest pharmacy called

“Pharmacy at the Berliner Strasse” or for the

emergency services locations.

PHOTOCOPYPlease contact “At Your Service” for service

and price information.

PRIVACYIf you do not wish to be disturbed, please hang

the “Privacy Please” sign on the outside of your

door.

RADIOOur televisions also have selected radio

stations. Please see the channel list.

RESTAURANTSTo get more information about our restaurants,

please go to the category “Restaurants”.

“At Your Service” will be happy to assist with

your reservation.

ROOM CLEANINGMarriott pursues a “Green Movement”. This

means you get a daily room cleaning. For a

longer stay your linen will be changed every

3 days. For the request of a daily change or to

make your stay more comfortable, including

extra-soap, towels, anti-allergic pillows, etc.

please get in touch with “At Your Service”.

ROOM SERVICE/IN ROOM DININGWe offer a 24 hours Room Service. A separate

menu is available in your room. To order please

contact “At Your Service”.

SAFEPlease do not leave any valuables unattended

in your room. Please use the safe provided in

your room or the safety deposit boxes at the

reception. The hotel assumes no liability for lost

items.

SAFETY PRECAUTIONSIn order to identify people at your door, a spy

hole is provided. If you leave the room, please

make sure that the door is properly closed.

SHOESHINE MACHINEYou can find a shoe cleaner located on floors 3,

4 and 5 respectively next to the room -53 with

an appropriate sign on the door, in the foyer of

1st Floor and also in the lobby.

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N SIGHTSEEINGPlease contact our concierge for more

information.

TAXI/CABTaxis are available in the vicinity of the hotel.

If you need a shuttle for five guests or more,

please contact “At Your Service” for a

reservation.

TEA/COFFEE SETA complimentary coffee and tea selection is in

your room for your convenience.

TURNDOWN SERVICEIf you require turndown service, please call

“At Your Service”.

WAKE UP CALLTo set a wake up call or reminder, please

contact the reception or “At Your Service”.

WATER TREATMENTTo comply with local regulations we have to

advise you of any minerals added to our water

treatment plant to prevent corrosion and lime

scale build up. The only mineral being added is

Phosphate (PO4) via a certified process. This

process enables us to purify the water and

prevent any diseases.

Phosphate (PO4) max concentration in the

drinking water in Munich: <0,50mg/l

Max concentration by German law: 6,7mg/l

Concentration of our hotel drinking water after

adding Phosphate: 4,4mg/l

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Relaxation and well-being are the essential

components of the Himaphan Health Club.

Indulge yourself in various treatments, named

after the mythical creature of Himaphan forest

on the slopes of Mount Meru.

You will find the Himaphan in the lower level,

accessible via the lobby and the elevator on the

floors next to the rooms -19 and -20.

Our spa area is open daily from 06:00 am -

11:00 pm.

It offers: 1 sauna with approx. 80-90°C

1 steam bath with approx. 48°C

1 pool with approx. 26-29°C

- Length 11m,

- Width 6m,

- Depth 0,90-1,35m

1 whirlpool with approx. 35°C

For hotel guests, our Health Club is freely

accessible.

To book a massage and for prices, please

contact “At Your Service”.

Our wide range extends from manicure to facial

and beyond to a range of pleasant massages

and treatments.

Our fitness area is open daily 24 hours.

It offers some complimentary equipment for

strength and cardio-vascular training as well

as a Power Plate with integral Virtual Trainer for

some extra charges.

SAUNA OPENING HOURS

Monday - Friday

7:00 am - 10:00 am & 1:00 pm - 10:00 pm

Saturday/Sunday/Holidays

10:00 am - 10:00 pm

If you wish to turn the sauna on outside of the

opening hours mentioned above, please ask

our service team or contact our At Your Service

team at extension #98.

We need a lead time of one hour to heat up the

sauna completely.

Lockers are available in the changing rooms.

The hotel assumes no liability.

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S FRESH FIELDSWe invite you to join us for breakfast in our

restaurant fresh fields.

Breakfast opening times:

Daily 6:30 am – 11:00 am

Please ask for our late breakfast on Sundays.

GRILL93 Lunch opening times:

Daily 12:00 pm – 2:00 pm

Dinner opening times:

Daily 5:30 pm – 10:30 pm

As well as the legendary USDA Prime Beef, we

also source our meat from the finest regional

suppliers. A variety of side dishes and sauces

transforms every meal into a special culinary

experience.

Grill93-Restaurant.de

CHAMPIONS BAR – AMERICAN SPORTSBARTreat yourself to some authentic American

burgers, sandwiches and salads along with

exciting live-sports.

Soccer, Basketball, American Football or Golf –

remember the winner is always you!.

Opening times:

Daily 5:00 pm – 1:00 am

Soccer matches 3:00 pm – 1:00 am

Our kitchen is open until midnight.

Please be aware that our opening times may

vary based on live broadcasts.

In addition we have a Friday Live – Music Event

every 2 weeks with different bands and music

styles.

Good Food • Good Times • Good Sports

Championsbar.de

LOUNGE93 – CAFÉ & BARIn our lounge93 Café & Bar we are proud

to offer various snacks such as tramezzini,

ciabatta or sandwiches in addition to small

delights from our pastry chef.

Opening times:

Daily 9:00 am – 11:00 pm

TERRACE93Enjoy light snacks on our terrace.

Opening times::

Daily 9:00 am – 11:00 pm

Weather permitting

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Your telephone is equipped with a voice mail

feature which can be customized with your own

personal greeting.

A flashing light on the phone indicates a new

message which can be retrieved by pressing

“Voice Mail” and following the instructions.

INTERNETComplimentary internet is available in our

business center either via our iMacs or the

network connection.

Wireless internet is also complimentary in

our public areas. To log on please select

“Marriott_PUBLIC”. Please note that the

speed is capped at 2 Mbit/s.

To use the internet in your room, please select

“Marriott_GUEST” and activate one of the

available packages.

ROOM TO ROOM CALLSPlease dial ”1” and then the room number.

Calling from room to room is complimentary.

LOCAL AND LONG DISTANCE CALLSPlease dial “0” to get an outside line followed by

the number you wish to dial. Please note that

the charges will be directly applied to your room

folio.

TELEPHONE CHARGESPlease be advised of the following charges.

Pricing is per minute.

Location1st

MinuteMinutes

2 - 12Minutes 13 - 35

Minutes 36 +

USA / Canada 3,27 4,02 2,02 0,12

Europe 2,47 3,12 2,02 0,12

Asia / Middle East 6,04 8,79 4,99 0,79

Other Countries 7,09 10,09 6,39 1,39

Mobile Calls 3,14 3,24 1,54 0,24

Domestic

Long Distance 0,94 1,19 0,64 0,09

Local Calls 0,49 0,49 0,19 0,04

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Y SECURITYYou can store your valuables in the safe

in your room or in one of our safes at the

reception free of charge.

IN CASE OF EMERGENCYThe most important part of our safety

program is that you know how to respond

in case of an emergency. On arrival at our

hotel, please take a moment to take a look

at the emergency exits on your hallway.

The escape route is displayed on the back

of your bedroom door. Alarm signals are

mounted on each floor and in each room.

In an emergency press the alarm button in

the immediate vicinity. Please familiarize

yourself after check in with the following

safety precautions:

• Locate the emergency exits

• Please have a look at the diagram on the

back of your bedroom door

• Locate the nearest fire extinguisher and

alarm button

FIRE SAFETY PROCEDURESOur hotel is equipped with an efficient fire

alarm system. We want to be sure that you

are prepared to leave the hotel safe if one

of our warning signals sounds. For your own

safety please make yourself familiar with the

following procedure.

LEAVING THE HOTEL• In case of an evacuation, you will be

informed via an announcement

• Take your room key with you

• Please check if your door is hot or smoke is

entering before you leave

• If the corridor is accessible, please leave

the hotel by the closest available

emergency stairs

• Do not use the elevators

IF YOUR DOOR FEELS HOT OR IS IMPASSABLE• Place wet towels on the floor in front of

your door

• Call “At Your Service” and tell them your

name and room number

• Turn off your air conditioning or heating to

prevent smoke entering your room

• Lie down on the floor to avoid inhaling

fumes

SECURITY TIPS• If you are in the room, lock your door with

all the available closure devices and use

the attached spy hole in the door to

identify visitors

• Before you open the door, please ask for

their identification. If you are unsure,

please contact “At Your Service”.

• Make sure that all doors and windows

are closed

• Be alert and look around carefully

when you enter the garage

• If you are traveling with a car, leave no

valuables in your car

• If you hear or see anything suspicious

around the hotel, please notify

immediately a hotel employee

WH

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Munich Marriott Hotel

Berliner Strasse 93

80805 Munich-Schwabing

HOW TO GET HEREFrom Main Train Station • S-Bahn to Marienplatz,

then U6 to Nordfriedhof

• By cab about 20 minutes

From the Airport • S-Bahn 1 or 8 to Marienplatz,

then U6 to Nordfriedhof

• By cab about 30 minutes

• Lufthansa Shuttlebus to Schwabing Nord,

about 30 minutes

By Car • Coming from the Airport on the highway A9

towards München.

Public transportation • U-Bahn Station Nordfriedhof

• Line U6, tickets can be purchased at

reception

• Cab stand in front of the hotel

SHOPPING• Main shopping area is located between

Marienplatz and Stachus

• Closest shopping area is Münchner Freiheit,

take U6 to Münchner Freiheit or a

20 minute walk

• Olympia Shopping Mall,U6 to Münchener

Freiheit - switch to U3 to Olympia

Einkaufszentrum

München Marriott HotelBerliner Straße 93, 80805 München, Germany

T: +49.(0)89.36002.0, muenchen.marriott@marriotthotels.com

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